National Service Training Program: Learner's Guide
National Service Training Program: Learner's Guide
SERVICE
TRAINING
PROGRAM
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Learner’s Guide
Module 1: Understanding the Self and Others
Jeffrey R. Ballaret, PhD
Overview
Understanding the Self and Others is the key to building healthy and successful
relationship socially, economically, culturally and politically. It has important aspects of
understanding your self-concept, self-esteem, and ideal self and become a fully
functional individual having a clear understanding of what is happening and how you can
contribute. This unit will help you explore how you see yourself through the lenses of
personal identity, your skills and talents, roles, values, personal core, and how you
meet your psychological needs as it transcends to help you understand others.
Learning Outcomes
Self-Assessment
Circle the words that best describe you. Add additional words if needed.
1.1. Introduction
The self is not something that one finds; it is something that one creates. One
should understand himself/herself truly for realistic, satisfactory and truly optimistic life.
Our self should be developed in a right direction from early years of age so as to
develop our personality as it encompasses our life’s need. In this respect understanding
self is crucial in education.
a. Self-awareness was first defined by Duval and Wicklund (1972) as is the ability
to focus on yourself and how your actions, thoughts, or emotions do or don’t
align with your internal standards. If you’re highly self-aware, you can objectively
evaluate yourself, manage your emotions, align your behavior with your values,
and understand correctly how others perceive you.
b. Sutton (2016) broadly defines self-awareness as ‘the extent to which people are
consciously aware of their internal states and their interactions or relationships
with others’.
c. Self-awareness allows us to see things from the perspective of others,
practice self-control, work creatively and productively, and experience pride in
ourselves and our work as well as general self-esteem (Silvia & O’Brien, 2004).
Tasha Eurich (2018), a researcher and organizational psychologist, and her team of
researchers came up with two categories of self-awareness, which are important to
note in this lesson: internal self-awareness, and external self-awareness.
a. Internal self-awareness is about how clearly you see your values, passions, and
aspirations, and how well those standards fit with your environment and your
reactions (which include thoughts, feelings, behaviors, strengths, and
weaknesses).
b. External self-awareness, on the other hand, is the ability to clearly see how other
people view you. People who know how others see them are typically more
empathetic. Leaders who can see how their employees view them are usually
more effective, and have stronger relationships with their employees.
“B‟ is different from A here, too. She has lots and lots of friends
and is always surrounded by a bunch of people. She likes to spend
time in the midst of a party crowd. Her social self is still part of her
self-concept, but it is different from ‘A’ ‘s.
While understanding about self one can get three important aspects of self, they
are;
1.4.1. Self-Concept
• Baumeister (1999) defines Self-Concept as;
“Self Concept is individual’s belief about himself or herself, including
the person’s attributes and who and what the self is”.
Self Concept is an important term for both social psychology and
humanism.
• Lewis (1990) suggests that development of a concept of self has two
aspects:
1.4.2. Self-Esteem
• Miller and Ross (1975) showed that people who believed they had
socially desirable characteristics continued in this belief even when
the experimenters tried to get them to believe the opposite. Does
the same thing happen with bad things if we have low self-
esteem? Maybe not, perhaps with very low self-esteem all we
believe about ourselves might be bad.
Where a person’s ideal self and actual experience are consistent or very
similar, a state of congruence exists. Rarely, if ever does a total state of
congruence exist; all people experience a certain amount of incongruence.
The development of congruence is dependent on unconditional positive
regard. Michael Argyle (2008) says there are four major factors which
influence its development:
Self-Assessment
Karen’s Story
Karen is a working student in a fast food chain. She has an enthusiastic smile and an
outgoing positive presence. She greets every customer as they come through the door
with a welcoming “Hello, how are you today?” She is calm and respectful with each
customer. She listens carefully to every customer’s orders. She seems to be able to
connect with a wide range of people and somehow creates a cheerful atmosphere
among customers in the place. Her friendly demeanor and kindness brings a joy to
people despite of her being tired in the whole day work.
Guide Question:
Identify someone you know in your personal or professional life who has the same kind
of qualities as Karen.
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2.1. Introduction
Developing a better understanding of yourself may also improve your capacity to better
understand the thoughts and feelings of other people. Thus, learning how to better put
yourself in other people's shoes is a useful social skill in everyday life that could also be
important in promoting more cross-cultural understanding in our society.
Cognitive Intelligence is the ability to: Emotional Intelligence is the ability to:
• concentrate and plan • understand oneself and others
• use words effectively • get along in the world
• analyze • deal with life’s demands
• interpret facts • develop positive relationships
• understand and assimilate • adapt to change in our environment
information
2.3.1. In Perspective Kindness vs Empathy
Social-
Self-Awareness Self-Management Social Skills
Awareness
Developing Others
Leadership
Self-Control
Influence
Trustworthiness
Communication
Emotional Self- Conscientiousness Empathy
Change Catalyst
Awareness Accurate Adaptability Organizational
Conflict
Self-Assessment Optimism Awareness Service
Management
Self-Confidence Achievement Orientation
Building
Orientation
Relationships
Initiative
Teamwork and
Collaboration
Reference:
Duval, S., & Wicklund, R. A. (1972). A theory of objective self awareness. Academic
Press.
Eurich, T. (2018). What Self-Awareness Really Is (and How to Cultivate It). Retrieve
from https://hbr.org/2018/01/what-self-awareness-really-is-and-how-to-
cultivate-it
Miller, D. T., & Ross, M. (1975). Self-serving biases in the attribution of causality: Fact
or fiction? Psychological Bulletin, 82(2), 213–
225. https://doi.org/10.1037/h0076486
Miller, D. T., & Ross, M. (1975). Self-serving biases in the attribution of causality: Fact
or fiction? Psychological Bulletin, 82, 213–225
Morse, S. J. & Gergen, K. J. (1970). Social comparison, self-consistency and the concept
of self. Journal of Personality and Social Psychology, 16, 148-156.
Purkey, W. W., & Schmidt, J. (1987). The inviting relationship: An expanded perspective
for professional counseling. Englewood Cliffs, NJ: Prentice-Hall, Inc.