Oracle iSupplier Guide

Table of Contents

Contents
Welcome to iSupplier .................................................................................................................................. 3
Overview..................................................................................................................................................... 4
Getting Assistance ................................................................................................................................... 4
In Scope .................................................................................................................................................. 4
Out of Scope ........................................................................................................................................... 4
Logging on to Oracle iSupplier ..................................................................................................................... 5
Portal Setup ................................................................................................................................................ 6
Adding or Searching for an Attachment ................................................................................................... 6
Making Changes to Your Organization ..................................................................................................... 7
Adding to or Modifying Your Company Address Book .............................................................................. 8
Adding or Modifying a Company Contact............................................................................................... 10
Providing New Business Classification Information ................................................................................ 11
Updating Your Product or Service Information ....................................................................................... 11
Manage Orders ......................................................................................................................................... 13
Viewing a Purchase Order...................................................................................................................... 13
Requesting an Action on a Purchase Order ............................................................................................ 14
Requesting a Change to a Purchase Order ............................................................................................. 15
Manage Invoices ....................................................................................................................................... 16
Viewing an Invoice................................................................................................................................. 16
Viewing a Payment ................................................................................................................................ 18
Creating an Invoice from One or More Purchase Orders ............................................................................ 20
Appendix................................................................................................................................................... 25
Invoice Requirements for CA – Expenses Payable ................................................................................. 26
Invoice Requirements for US – Expenses Payable .................................................................................. 28
Invoice Requirements for Europe – Expenses Payable............................................................................ 30
Month End Dates: ................................................................................................................................. 32
Welcome to iSupplier
iSupplier Portal can help you reduce the time and energy you put into your telephone and
email inquiries with TJX. It can also put information about your purchase orders, deliveries,
and invoices right at your fingertips. We hope you find iSupplier an easy and convenient tool
to use.

Here’s a view of what you can expect with iSupplier:

Immediate Transmission! Round the Clock Access!

Set Up Manage Manage

Portal Orders Invoices

· Keep company · Access the latest purchase · Streamline your invoice

information up-to-date order information—needed creation process—create
· Give TJX visibility to actions, acknowledgements, and submit directly to TJX
your products and promise dates, and more. Accounts Payable.
services. · View purchase order and · View invoice status and
· Make additions and shipment history. check history.
changes to your · Submit change order requests · Track payments —status,
company contact and split shipments dates and check numbers.
information. instantaneously.
Overview
Once you have completed your registration in Oracle, your company information will reside
in Oracle iSupplier. You will be able to access the following iSupplier responsibilities:

· Portal Setup—View your company information, add and change your company
contacts, make changes to the way your business is classified, and make changes to
the products and services associated with your company.

· Manage Orders—View and print your current purchase orders and purchase order
history.

· Manage Invoices—View and print your current invoice and payment history, and
review payment status. Create and submit invoices from purchase orders.

· Sourcing—Participate in an RFI, RFQ, or Auction when invited to do so.

Getting Assistance
Problem Type: Contact:
You forgot your password, or your o North America—866-573-3233, Option
password is not working and a reset is 1 (Oracle), Option 1 (Password)
needed o International—(1+)508-390-2052
Other technical questions, such as Please contact the TJX Supplier Help Desk
supplier registration issues, random at:
errors, worksheet uploads, attachment · [email protected]
uploads and navigation, etc.
· North America—888-450-1524
· International UK +44 (0) 1746 335002

Help Desk Hours:

· US / CAN (3AM – 7PM)
· UK (8AM – 12AM)
· PL (9AM – 1AM)

In Scope
TJX Supplier Oracle Help Desk will provide training, assistance and clarify queries on TJX’s
Oracle iSupplier Application functional usage.

Out of Scope
Providing answers and solutions on Business related / eRFX business requirement queries to
Suppliers is out of scope.
Logging on to Oracle iSupplier
1. Access the TJX Oracle iSupplier login screen.
Note: You can also access the Login screen from the TJX home page (www.
tjx.com). Click the “Not for Resale Suppliers” link; then look for the link ”If you have
already registered with TJX, please click here.”
The login screen displays:

Click here if you

have forgotten
your password

Tip: Save this URL in your Browser Favorites for easier access going forward.

2. Enter your User Name and Password. Then click the Login button or press “Enter”
on your keyboard.

The Oracle Applications Home Page displays.

 Portal Setup
To access your company information, you will access the Portal Setup

responsibility. Follow these steps:

1. From the Oracle Home Page; click TJX ISUPPLIER PORTAL SETUP.

The General tab of the Supplier Administration page displays.

DUNS Number is
US and CA only
This menu
EU uses Tax
provides
Registration #
access to the
for their VAT#
different
pages in the
Portal Setup

Use these
sections to
search for or add
an attachment

Note US SUPPLIER ONLY: If you need to change company

information, such as Taxpayer ID or DUNS Number, you must send an
email to the [email protected] with your W-9 form.
· Note EU and CA SUPPLIERS ONLY: If you need to change any
company information, you will need to obtain a ‘New Vendor Form’ from
your business contact and submit that form into TJX.

Adding or Searching for an Attachment

The General tab has an Attachments section where you can:

· Add a new attachment—click the Add Attachment button to

browse for the attachment you wish to add.

Please Note: attachments are viewable, but are not monitored by

TJX. Based on this, documents of a confidential nature should not
be attached.

· Search for an attachment that you have added to your record—enter a

search string or click the Show More Search Options link to search by
other criteria. Then click the Go button to display the results.
Making Changes to Your Organization
Any time you make changes to your organization, you should be sure to
make those updates in iSupplier. This includes the number of employees,
the chief executive’s name, the annual revenue, and more.

Follow these steps:

1. From the Supplier Administration menu, click Organization in the ‘Company

Profile’ group.

The Organization page displays:

2. Make any needed changes to the Organization and Total Employees information.

3. In the Tax and Financial Information section, please note:

 US use the Taxpayer ID number, but you cannot change it here. To

change your Taxpayer ID, you must send an email to the
[email protected] with an updated W-9 form.
· Europe and Canada uses the Tax Registration Number field for entering
the VAT (e.g. GST, HST, QST). Note: Suppliers must submit their VAT
number on a New Vendor Form. Contact your Business Partner for the ‘New
Vendor Form’ template.

4. Click Save when your entry is complete.

Adding to or Modifying Your Company Address Book
If there are any changes, additions, or deletions to the addresses that TJX has on file
for you, it is important that you make those updates in iSupplier.

Follow these steps:

1. From the Supplier Administration menu, click Address Book in the ‘Company
Profile’ group.
The Address Book displays:

2. To modify an address, click the pencil icon . The Update Address page will
display for you to make changes. Note: Modifications to the address should be for
non-mailing address changes, such as phone number, fax, or email address. If you
need to make any changes to the mailing address (street, city, etc), you must
create a new address.
3. To remove an address, please make your request through your TJX representative.

Do not use the Remove icon displayed in your Address Book.

4. To add a new address, click the Create button.

The Create Address screen displays:
 5. P rovi de t he fol l owi ng:

Suppliers Invoicing for CA ONLY:

Address Name—the format must be as follows:

[2 characters currency code]-[2 characters Province Code]-[1st 3 characters of the city]-[1st 5

characters of the location #]

CA-ON-TOR-125DU

US-MB-WIN-28STRE

US-FL-ORL-1234M

Note: For the 6-digit location #, please use the following hierarchy to determine
which number to use: (1) P.O. Box, (2) Building #, (3) Suite or Room #, (4) Floor
#.

Address Line 1—must be the “payment remit to” address

City/Town/Locality

Postal Code

Suppliers Invoicing for US ONLY:

· Address Name—the format must be as follows:

[2 character state code] – [1st 5 characters of the city] – [location #], for
example:
MA-BOSTO-1250
Note: For the 6-digit location #, please use the following hierarchy to determine
which number to use: (1) P.O. Box, (2) Building #, (3) Suite or Room #, (4) Floor
#.
· Address Line 1—must be the “payment remit to” address

· City/Town/Locality

· Postal Code

Suppliers Invoicing for EU SUPPLIERS ONLY:

· Address Name—the format must be as follows:

[2 digit country code] – [1st 5 letters of town based in] – [1st 5 characters of
postcode], for example:
GB-WATFO-WD171
· Address Line 1—must be the “payment remit to” address

· City/Town/Locality

· Postal Code

6. Click Save when your entry is complete.

 Note: Once submitted, the address change goes to TJX Expenses Payable for approval. You will
not receive a communication about whether the change was accepted, however you can verify
the update(s) by querying your supplier address book (please allow 48 hours).

Note – EU Supplier Only: Please attach, on letter-headed paper, a document signed by your
financial controller confirming your change of address, when attaching the document clearly
define the intent of the document. Please note, you should also email the document to the
Expense Payable team.

Adding or Modifying a Company Contact

The person who registered your company in Oracle is automatically set up as a contact. However,
if there are other individuals who should have access to TJX events, you want to be sure to set
them up as additional contacts. Doing so will allow their participation in events, visibility to
purchase orders and invoices, and other types of access.

To add an additional person or make changes to contact information, follow these steps:

1. From the Supplier Administration menu, click Contact Directory in the ‘Company
Profile’ group.The Contact Directory – Active Contacts page displays:

Do not use
Click this
button to
add a new
contact

2. To edit an existing contact, go to the row containing that contact’s information, and
proceed as follows:

· Click the Remove icon if this contact should no longer be associated with your
company.

· Click the Addresses icon to associate an address with the specified contact.

You will be prompted to select from the current addresses that the company
currently has on record.

· Click the Update icon to edit that contact’s information.

3. To add a new contact, click the Create button.

The Create Contact page displays.

Be sure to use ALL CAPS and put no

hyphens or spaces in phone number fields
 4. Provide the contact’s name, job title and contact information. Enter as much
information as you can and double check the correctness of your entry.

5. Click Save when your entry is complete.

Providing New Business Classification Information

If you have a new certification or a change to an existing certification, it’s important that
you provide that information in iSupplier.

Follow these steps:

1. From the Supplier Administration menu, click Business Classifications in the

‘Company Profile’ group.

The Business Classifications page displays:

2. Make sure the Applicable checkbox is selected next to any Classification that you
want to update.

3. Enter or change the following certificate information:

· Certificate Number
· Certifying Agency
· Expiration Date

4. Click to select the “I certify…” checkbox.

The name and date of the certification displays.

5. Click Save when your entry is complete.

Updating Your Product or Service Information

When we conduct a search for a particular commodity, only suppliers whose products and
services match our criteria will come up in our supplier results. Keeping your product or
service information up-to-date in iSupplier can be very beneficial to your business with
TJX.To update your product or service information, follow these steps:
1. From the Supplier Administration menu, click Product & Services in the
‘Company Profile’ group.

The Products and Services page displays:

2. To remove a product or service that should no longer be associated with your

company, select the product or service, and click the Remove button.

3. To add a product or service, click the Add button.

The Add Products and Services page displays.

4. Check the Applicable checkbox next to any product or service.

Click the View Sub-Categories icon to view sub groups (up to two levels) under the
category. You can apply (set as “Applicable”) very specific categories of products and services,
if you wish.

5. Click Apply to save your changes.

 Manage Orders
When TJX has created a purchase order for your company, you will be able to view it in
iSupplier. Although TJX will attempt to send a notification to your company or communicate
with you directly, based on the email provided for your company or the spam settings that are
set, you may not receive that notification. If you are expecting a PO, it is advisable to check
iSupplier frequently.

Viewing a Purchase Order

To view your purchase orders, you will access the Manage Orders responsibility.

Follow these steps:

1. From the Oracle Home Page; click TJX ISUPPLIER PORTAL MANAGE
ORDERS/Home Page.

The Orders home page displays.

 2. Click the PO Number hyperlink of the purchase order you wish to view.

The Order Information page displays.

Requesting an Action on a Purchase Order

When you are viewing a purchase order, the Action menu provides a number of available
options:

Note: For any changes needed to be made on the PO please notify your Business Contact. Any
action that requires approval will not show on the purchase order until approval is granted;
in addition, no other change request is permitted during that period.

Action type Reason to Use Note

Request Change If you need to modify some aspect This change will be
of the purchase order, such as the submitted for buyer
price, quantity, or delivery date. approval.
Refer to “Requesting a Change to a
Purchase Order” below.
Request If you need to cancel the purchase The cancellation will be
Cancellation order entirely. submitted for buyer
approval.
View Change If you want to view any changes
History that were requested and approved.
View PDF If you want to see a fully formatted The pdf form contains a
(pdf) Purchase Order, which you “Signature” area with a
can print, send, or save a copy of. column for the Buyer.
Please keep in mind that
the generation of the
purchase order through the
TJX system is a legal
commitment to the
Supplier, and a Buyer
signature is not required.
 Manage (not currently in use)
Deliverables
View Receipts If the item you shipped is one that Information available also
gets “receipted” in Oracle, such as includes quantities not
TJX inventory items, you can view received, returns, and
that receipt here. overdue receipts.
View Shipments If you want to see the delivery Shipment notices are also
schedules associated with the viewable here as well as
purchase order. the option to create an
Advanced Shipping Notice.

Requesting a Change to a Purchase Order

To request a change to a purchase order, follow these steps:

1. Select ‘Request Change’ from the Action menu, and click Go.

The purchase order displays with editable fields in the PO Details area.

Note: Click the + Show link next to a line item to view further details for editing
(shown in the screenshot below).

2. Edit any of the following information (all subject to buyer approval):

· Supplier Item
· Price
· Quantity Ordered
· Promised Date

Note: If you wish to specify more than one delivery date, click the split line icon .
This will create a new line for you to specify two Quantities/Promised Dates.
 3. Use the Additional Change Requests text box to specify any other type of change
request, such as adding a new line or new item.

4. Specify a Reason for your change. You cannot submit a change request without a reason.

5. When your change request is complete, click Submit.

The Buyer will be notified of your change request, and you will receive a notification in
Oracle that states whether the change request was approved or rejected.

Manage Invoices
In the Manage Invoices responsibility, you can access all your current invoices as well as
view the history and status of your payments. In addition, you can create and submit an
invoice based on an existing purchase order.

Viewing an Invoice
To view an invoice, follow these steps:

1. From the Oracle Home Page; click TJX ISUPPLIER PORTAL MANAGE
INVOICES/Home Page. Invoice responsibilities vary by region, please select the
TJX ISUPPLIER PORTAL MANAGE INVOICE responsibility that you will be invoicing.

The home page for invoices and payments displays.

2. Click the Finance tab.

The Invoice Actions page displays:

3. Search for the invoice(s) you wish to display.

You can search by numerous criteria (invoice number, status, amount, etc.) or enter
no criteria to view all your current invoices.

Note: You can search by Purchase Order Number here, but only if an associated
invoice has already been created. Please see Creating an Invoice for more
information.

4. Click Go.

The View Invoices page displays your search results.

 5. Click the Invoice number hyperlink to view a selected invoice:

6.
6 . On the Invoice Lines page, you can:

· Click the Scheduled Payments tab to view payments in process.

· Click the Hold Reasons tab to see detail about why an invoice has a “Hold”
status.

Viewing a Payment
To view a payment, follow these steps:

1. From the Invoice page, click View Payments.

The View Payments page displays.

2. Search for the payment(s) you wish to display.

You can search by numerous criteria (payment number, status, amount, etc.) or
enter no criteria to view all your current payments.

Note: You can search by Invoice or PO Number here, but only if an associated
payment has already been made.
 3. Click Go.

The View Payments page displays your search results.

TEST COMPANY
TEST COMPANY
TEST COMPANY
TEST COMPANY
TEST COMPANY
TEST COMPANY
TEST COMPANY
TEST COMPANY

About payment “Status”:

· On a check, the status may be either ‘Negotiable’ (outstanding),‘Reconciled’

(cashed) or ‘Void’. (see below)

· US & CA SUPPLIERS ONLY: On an electronic payment, the status will always

be ‘Negotiable.’ Funds will be available within 2-3 business days of the
payment date, depending on the process of your financial institution. ‘Void’
the payment is either reissued or cancelled in the same day.

· EU SUPPLIERS ONLY: On an electronic payment, the status will be

‘Negotiable’ while payment is being cleared, it will go to ‘Reconciled’ once the
bank statement has been reconciled. Funds will be available within 2-3
business days of the payment date, depending on the process of your
financial institution. ‘Void’ where we have had a return payment.

4. Click the Payment number hyperlink to view the selected payment.

 The Payment page displays the invoice details associated with the payment.

Creating an Invoice from One or More Purchase Orders

When you have fulfilled a TJX purchase order, you can create the corresponding invoice in
iSupplier. There must be a purchase order in the system to create an invoice. This process
also allows you to add multiple purchase orders to an invoice.

2. Note: Your Manage Invoice responsibility will be one of the following, Invoice
responsibilities vary by region, please select the TJX ISUPPLIER PORTAL
MANAGE INVOICE responsibility that you will be invoicing:

TJX ISUPPLIER PORTAL MANAGE INVOICES

TJX ISUPPLIER PORTAL MANAGE INVOICES – ALL REQUIRMENTS

For the All Requirements responsibility you will be required to attach your invoice.

With the purchase order #(s) in hand, follow these steps:

1. From the Oracle Home Page; click TJX ISUPPLIER PORTAL MANAGE
INVOICES/Home Page.

The Invoices home page displays.

2. Click the Finance tab.

The Invoice Actions page displays.

3. Next to the “Create Invoice (With a PO)” label, click the Go button.

Note: Although there is a down-arrow in this field, ‘(With a PO)’ is the only
option.

The Create Invoice: Purchase Orders page displays:

4. Enter the purchase order number in the Purchase Order Number field and click
Go.

The purchase order details displays in the lower section of the page:

5. Click to place checkmarks next to each item that should be included on the
invoice.

6. When your selections are complete, click the Add to Invoice button.
 If you have additional purchase orders to add to this invoice, follow these
steps:

a. C l e a r the Purchase Order Number field, and enter the number of the
next PO.
b. Cl i ck Go. The PO details will display
below.
c. S e l e c t the items to include on the
invoice.
d. Cl i ck Add to Invoice.
e. R e pe a t steps b though e for each PO you wish to add to this invoice.

7. Click Next.
The Create Invoice: Details page displays:

· An Invoice Description is required. Special Characters cannot be

used, e.g. (a-z,A-Z,0-9,#()+:@%,&./-)

· Suppliers must add an invoice image as an attachment or the

invoice will be rejected. Use the Attachment area to add an
invoice image.

8. In the Supplier section, enter the following information:

· Remit to Address— click the magnifying glass icon , and
in the Search and Select dialog box, enter ‘%’ in the
‘Search By’ text field and click Go. From the Search Results
that display, select the correct supplier address for sending
payment.
9. In the Invoice section, enter the following information:

- Invoice Number—enter the number from the Supplier invoice system.

 You must not leave gaps in the invoice number and capital letters must
be used if applicable. Special Characters cannot be used, e.g. (a-
z,A-Z,0-9,#()+:@%,&./-)

- Invoice Date— enter the date of the invoice.

· Invoice Type—Click the down-arrow and select ‘Invoice.’

Note: Credit notes cannot be entered via iSupplier.

· Attachment—All EU and CA and most US suppliers are

required to attach a copy of their invoice. To attach an
invoice or additional documentation, such as supporting detail
requested by the TJX Buyer, click the Add button, and
browse for the needed file.

· “Vendor Charged Tax”—For US Suppliers only: Enter any applicable

tax for the invoice in the ” Vendor Charged Tax” field as shown above.

10. In the Customer section, enter the Customer Tax Payer ID as follows:

- EU--for suppliers in Europe, this field will default to the required number
and shouldn’t be changed.
- US--for the US this number must be set to ‘04-2207613.’
- CA--for CA this number is 120573373

11. In the Items section, you can make decreases to the Quantity or Unit price,
if needed. Increases are not permitted.

12. For Suppliers providing goods to the US ONLY: In the Shipping and
Handling section, enter any applicable Freight charges:

· To add freight charges, click the Add button, and select ‘Freight’ from
the Charge Type drop-down menu. Then enter the Amount and Description.

13. Click Next.

The Create Invoice: Manage Tax page displays:

 No action is needed on this page for any regions.

For European and Canadian suppliers: The system will default in the correct tax
information based on information held within the system. If the tax lines appear
incorrect, contact the supplier helpdesk for assistance. Do not attempt to alter or
add any VAT lines.

14. Click Next.

Note: If you want to interrupt your work and return to it later, click Save. Make
note of the invoice #, so that you can search for it when you want to resume
work.
The Create Invoice: Review and Submit page displays.

15. Review each section of the invoice, and click Back if you need to make any
corrections.

16. Click Submit when you have confirmed all aspects of the invoice.
Appendix
The following documents are contained in the Appendix:

· Invoice Requirements – Month End Dates

· Invoice Requirements CA - Expenses Payable
· Invoice Requirements US - Expenses Payable
· Invoice Requirements for Europe - Expenses Payable
Invoice Requirements for CA – Expenses Payable

Invoice Requirements - Canada

The following invoice requirements pertain to CDN - Expenses Payables goods and services (non-
merchandise).

Header Information Requirements Description

Company name on the invoice must match the company name
Your Company Name shown on your T2 (CDN Vendor)/W-9 (US Vendor) Form.
Remit to information needs to include your company's
Payment Remittance Detail address, city, province state, and postal /zip code on all
invoices.
Contact details need to include phone and fax numbers,
Your Company Contact Details and/or e-mail address of your company's Accounts Receivable
department.
Name of the TJX person(s) with whom your company conducts
TJX Contact Name
business.
All invoices must be billed to Winners Merchants International
Bill To Name and Address
L.P.
The location of shipment and/or services performed needs to
Ship To Name and Address be listed on invoices (e.g. Store chain and number, Corporate
Office, Distribution Center . . .)

"Invoice" or "Credit Memo" must be clearly stated. Documents

Invoice Type labeled differently (e.g. statement, quote, receipt, order . . .)
are not accepted and will not be processed.

Invoice number needs to consist of numbers and/or letters

Invoice Number only. Each invoice needs to have a unique invoice number.
Invoice date needs to reflect the date of order/service.
Invoice Date

Invoice Currency needs to be clearly shown, regardless of

Invoice Currency address. (CDN vs. EUR vs. USD)
If applicable, full PO number needs to be listed on the
Purchase Order (PO) Number invoice.
If applicable, vendors registered for GST/HST/QST/PST
Tax ID #
must include their business GST/HST/QST/PST number.
Invoice Line Detail Requirements Description
Item/Service Description and PO Line A brief description of the ordered items and/or services
Number performed needs to be listed.
 Item unit price and/or cost of each service performed are used
to match the items to the purchase order, and must be at an
Unit Prices/Service Costs agreed upon price. Any unit price increase needs to be
negotiated with and approved by the TJX buyer prior to
invoice submission.
Quantity ordered, shipped and back-ordered (if applicable) of
each item needs to be listed on the invoice. Any quantity
Item Quantity
increases need to be negotiated with and approved by the TJX
buyer / contact person prior to invoice submission.
Total amount of each item/expense needs to be listed on the
Total Item Amount
invoice.
Any amount for tax and/or freight needs to be separated from
Tax and/or Freight Amounts the item subtotal and labeled accordingly.
The total amount of all items/services, tax and freight on the
Total Amount invoice needs to be listed. The amounts must clearly show
which currency (CDN, USD, EUR).

Note: It is recommended that ACH/EFT information including bank name, routing number, bank account
number, or swift code are not listed on invoices. This information is considered to be proprietary and
confidential, and should only be provided to appropriate TJX contacts.

INVOICE SUBMISSION

Invoices can be submitted in the following ways:

Note:
-Must choose one method. It is critical that an invoice is not submitted using more than one method.
-Payments are generated based on the Due Date.

Preferred Methods: Description

Instructions and guidelines can be found in the iSupplier User
iSupplier Portal:
Guide. Once converted to invoice submission via iSupplier, do
not also send invoice via email.
Email to [email protected]
E-mail:

Alternate Methods: Description

Mail with your contact name in the mailing address.
CDN Mail: TJX Canada, Inc.
60 Standish CourtMississauga, ON, L5R 0G1
Invoice Requirements for US – Expenses Payable

INVOICE REQUIREMENTS FOR US - EXPENSES PAYABLE

The following invoice requirements pertain to US - Expenses Payable goods and services (non-merchandise).
Header Information Requirements Description
If your Business Name differs from your Reporting Name, both
names need to be provided on your W9 when registering and
Your Company Name updating company information. Note: Your Business Name
should match the name on your invoices, and the Reporting
Name should mirror your 1099.
Remit to information needs to include your company's address,
city, state, and zip code on all invoices. For companies located
Payment Remittance Detail outside of the US, remittance detail needs to include province,
municipality, postal code and other applicable information.

Contact details need to include phone and fax numbers, and/or

Your Company Contact Details e-mail address of your company's Accounts Receivable
department.
Name of the TJX person(s) with whom your company conducts
TJX Contact Name
business.
Bill To Name and Address All invoices must be billed to The TJX Companies, Inc.
The location of shipment and/or services performed needs to
be listed on invoices (e.g. Store chain and number, Corporate
Ship To Name and Address
Office, Distribution Center . . .)

"Invoice" or "Credit Memo" must be clearly stated. Documents

labeled differently (e.g. statement, quote, receipt, order . . .)
Invoice Type
are not accepted and will not be processed.

Invoice number needs to consist of numbers and/or letters

Invoice Number only. Each invoice needs to have an unique invoice number.

Invoice date needs to reflect the date of order/service.

Invoice Date *iSupplier invoice date will default to create date.

Full PO number needs to be listed on the invoice, including any

Purchase Order (PO) Number suffixes (Ex. 123456-78).
Invoice Line Detail Requirements Description
Item/Service Description and PO Line A brief description of the ordered items and/or services
Number performed needs to be listed.

Item unit price and/or cost of each service performed are

used to match the items to the purchase order, and must
Unit Prices/Service Costs be at an agreed upon price. Any unit price increase needs
to be negotiated with and approved by the TJX buyer
prior to invoice submission.
Quantity ordered, shipped and back-ordered (if
applicable) of each item needs to be listed on the invoice.
Item Quantity
Any quantity increases need to be negotiated with and
approved by the TJX buyer prior to invoice submission.
Total amount of each item/expense needs to be listed on
Total Item Amount
the invoice.
Any amount for tax and/or freight need to be separated
Tax and/or Freight Amounts from the item subtotal and labeled accordingly.

The total amount of all items/services, tax and freight on

Total Amount the invoice needs to be listed.The amounts must be in
USD currency.

Note: It is recommended that ACH/EFT information including bank name, routing number, bank account
number, or swift code are not listed on invoices. This information is considered to be proprietary and
confidential, and should only be provided to appropriate TJX contacts.

INVOICE SUBMISSION

Invoices can be submitted in the following ways:

Note:
-Must choose one method. It is critical that an invoice is not submitted using more than one method.
-Payments are generated based on the payment terms , however they are not reflective of the payment
receipt date.

Preferred Methods: Description

Invoices must be in PDF, TIFF or Word files. Attachments
E-mail:
must contain only one invoice per file. Multiple
[email protected]
attachments can be attached to an e-mail.
Instructions and guidelines can be found in the iSupplier
iSupplier Portal:
Users Guide.

Alternate Methods: Description

US Mail: The TJX Companies, Inc. PO Box 9133 Framingham, MA, 01701
Invoice Requirements for Europe – Expenses Payable

INVOICE REQUIREMENTS FOR EUROPE - EXPENSES PAYABLE

The following invoice requirements pertain to TJXE Europe – Expenses Payables goods and services (non-
merchandise). NB. This is not a guide of how you need to invoice us but a guide to the minimum requirements
that we expect to find on an invoice.
Header Information Requirements Description
Please ensure that your full company name is detailed on your
Your Company Name invoice.

Company Registration Number If your company is registered the number should be quoted.
If you are charging VAT or TAX you must quote your
VAT or TAX registration number registration number. Invoices charging VAT for non-registered
companies will be rejected.
Remit to information needs to include your company's address,
Payment Remittance Detail town, city and post code on all invoices.
Contact details need to include contact phone number and e-
Your Company Contact Details mail address of your company's Accounts Receivable
department.
Name of the TJXE person(s) with whom your company
TJX Contact Name
conducts business.
All invoices must be billed to the applicable operating unit as
Bill To Name and Address stated on the PO that is being billed for.

The location of shipment and/or services performed needs to

be listed on invoices (e.g. Store chain and number, Corporate
Ship To Name and Address Office, Distribution Center . . .
"Invoice" or "Credit Memo" must be clearly stated. Documents
labeled differently (e.g. statement, quote, receipt, order . . .)
Invoice Type are not accepted and will not be processed.

Invoice Number Each invoice needs to have a unique invoice number.

Invoice Date Invoice date needs to reflect the date of order/service.
Purchase Order (PO) Number Full PO number needs to be listed on the invoice.

Invoice Line Detail Requirements Description

Item/Service Description and PO line A brief description of the ordered items and/or services
number performed needs to be listed.

Item unit price and/or cost of each service performed are used
to match the items to the purchase order, and must be at an
Unit Prices/Service Costs agreed upon price. Any unit price increase needs to be
negotiated with and approved by the TJXE buyer prior to
invoice submission.
 Quantity ordered, shipped and back-ordered (if applicable) of
each item needs to be listed on the invoice. Any quantity
Item Quantity increases need to be negotiated with and approved by the TJX
buyer prior to invoice submission.
Total amount of each item/expense needs to be listed on the
Total Item Amount
invoice.
Any amount for VAT, tax or freight need to be separated from
VAT, Tax or Freight Amounts the item subtotal and labeled accordingly.

The total amount of all items/services, tax and freight on the

Total Amount
invoice needs to be listed.
INVOICE SUBMISSION

Invoices can be submitted in the following ways:

Note:
-Must choose one method. It is critical that an invoice is not submitted using more than one method.
-Payments are generated on the Due Date.

Preferred Methods: Description

It is mandatory to attach a PDF copy of your invoice as an
iSupplier Portal:
attachment when submitting your invoice.
Alternate Methods: Description

TJX Europe Expenses

Payable Dept. PO Box
2284
UK, Ireland and Buying Office Mail:
Watford WD18
1JN United
Kingdom
Month End Dates:
Note: Due to Finance Month End processes, Invoices cannot be entered into iSupplier
from
12:00 GMT / 13:00 CET /10:00 AEST on the dates below. TJX will also issue
reminders regarding these dates.

February: Friday, February 01, 2019

March: Friday, April 05, 2019
April: Friday, May 03, 2019
May: Friday, May 31, 2019
June: Friday, July 05, 2019
July: Friday, August 02, 2019
August: Friday, August 30, 2019
September: Friday, October 04, 2019
October: Friday, November 01, 2019
November: Friday, November 29, 2019
December: Friday, January 03, 2020
January: Friday January 31, 2020