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WiFi 6 User Guide 12092020

The document provides information about the Spectrum WiFi 6 router, including its features and how to set it up. It includes instructions for downloading the My Spectrum app to personalize the WiFi network name and password. Troubleshooting tips are also provided, such as placing the router in a central, open location for best coverage. Status lights on the router are defined to indicate its operating condition.

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Charles Tuller
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© © All Rights Reserved
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501 views7 pages

WiFi 6 User Guide 12092020

The document provides information about the Spectrum WiFi 6 router, including its features and how to set it up. It includes instructions for downloading the My Spectrum app to personalize the WiFi network name and password. Troubleshooting tips are also provided, such as placing the router in a central, open location for best coverage. Status lights on the router are defined to indicate its operating condition.

Uploaded by

Charles Tuller
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Spectrum WiFi 6 Router

User Guide
Advanced In-Home WiFi
Advanced In-Home WiFi is included on your Spectrum WiFi 6 router delivering internet, network security and
personalization, conveniently managed with the My Spectrum App. Your router will have a QR code on the back
label to indicate support of this service.

With Advanced In-Home WiFi, you can:


• Personalize your WiFi network name (SSID) and password
• View and manage devices connected to your WiFi network
• Pause or resume WiFi access for a device, or group of devices, connected to your WiFi network
• Get port forwarding support for improved gaming performance
• Have peace of mind with a secure WiFi network
• Use both wireless and Ethernet connectivity

Get Started with My Spectrum App


To get started, download My Spectrum App on Google Play or the App Store. Another method to download My Spectrum
App is to scan the QR code on the router label with your smartphone camera, or go to spectrum.net/getapp

Spectrum WiFi 6 2
Personalize Your WiFi Network Name and Password
To secure your home network, we recommend creating a unique network name and an alphanumeric
password. You can do this in the My Spectrum App or at Spectrum.net

Troubleshooting Your Internet Service


If you’re experiencing slow speeds or if you lose connection to your WiFi network, check the following:
Distance from the WiFi router: The farther away you are, the weaker the signal will be. Try moving closer.
Router location: Your router should be placed in a central location for best coverage.

Spectrum WiFi 6 3
Where to place your router for the best coverage
• Do place in a central location
• Do place on a raised surface
• Do place in an open space
• Don’t place in a media center or closet
• Don’t place near devices like cordless phones that emit wireless radio signals
• Don’t place behind a TV

Spectrum WiFi 6 Router with Advanced In-Home WiFi


The router’s front panel features the status LED (light) which indicates the process the router is going through
while establishing your home network. LED status light colors:

Status Lights

Off
Device is off

Blue flashing
Device is booting up

Blue pulsing
Connecting to the internet

Blue solid
Connected to the internet

Red pulsing
Connectivity issue (no internet connection)

Red and Blue alternating


Updating firmware (device will automatically restart)

Red and White alternating


Device is overheating

Spectrum WiFi 6 4
Spectrum WiFi 6 Router with Advanced In-Home WiFi
The router’s side panel features:

Reboot - Press and hold for 4 - 14 seconds to reboot router.


Your personalized configurations will not be removed.

Reset
Factory reset - Press and hold for more than 15 seconds to
reset router to factory default settings.
Warning: Your personalized configurations will be removed. 3

Ethernet
2

Ethernet (LAN) port - Connect network cables for local


area network connection e.g. PC, game console, printer. 1

Internet (WAN) port - Connect network cable to the


Internet

modem for wide area network connection.

Power plug - Connect provided power supply to home


Power

outlet power source.

Spectrum WiFi 6 5
Spectrum WiFi 6 Router with Advanced In-Home WiFi
The router’s label callouts:

Serial Number - Serial number of the device

MAC Address - Physical address of


the device
spectrum.net/getapp
download the app:
To Change WiFi name,

QR Code - Used to scan to download


the My Spectrum App
LaughterReceivedComplete57
Password:
SpectrumSetup-XX
Default WiFi Network Name:
WiFi 6 Router

Network Name and Password - Used to


connect to WiFi network
Model Number

Spectrum WiFi 6 6
Spectrum WiFi 6 Router Technical Specs

Features Benefits
Concurrent 2.4 GHz and 5 GHz frequency Supports existing client devices in the home, and all newer devices
bands using higher frequencies. Provides flexibility in range for WiFi signal
to cover the home.
2.4GHz WiFi Radio - 802.11ax 4x4:4 • More data per packet transition provides higher
5GHz WiFi Radio - 802.11ax 4x4:4 throughput and increased range improving experience,
especially in client dense environments

• Delivers higher data rates and bandwidth for the 2.4 GHz
and 5 GHz frequencies

• Client steering - optimizes client device connectivity to


best frequency band, channel, and access point. Prevents
client devices from ”sticking” to a specific band.

• Band steering with multiple access points


Bandwidths 2.4GHz - 20/40MHz
5GHz - 20/40/80/160
802.11ax WiFi 6 chipsets with higher Supports consistent performance where there is a higher density
processing power of WiFi devices connecting to the network. Powerful chips encode/
decode signals allowing better network and device management.
Industry-standard security (WPA2 Supports the industry security standard to protect devices on the
personal) WiFi network.
Three GigE LAN ports Connect stationary computers, game consoles, printers, media
sources and other devices on the private network for high-speed
service.
More specs • Fan to provide optimum temperature regulating and stability
• Ethernet standard: 10/100/1000
• IPv4 and IPv6 support
• Power supply: 12VDC/3A – provides power management
• Wall mounting bracket
• Dimensions: 10.27” x 5” x 3,42”

Need Help or Have Questions?


We’re here for you. To learn more about your services or get support,
visit spectrum.net/support or call us at (855) 632-7020.

Spectrum WiFi 6 7

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