SAP SD Interview Questions
SAP SD Interview Questions
Account determination: For transferring financial and costing information to proper financial docs
Partner determination: For determing who is is legally resposible for A/r, who the goods are going to
and whatever else you waana drive through this functionality.
Output determination: What kinda output does a sales/delivery/billing document create and who gets it,
where?. For example A partner might get an EDI notification for a sales order just confirmed, whereas a
financial/leasing company gets the invoice!
Answer2:
(a) Text Determination: Any Texts in Masterial Master/Material Determination/Order/Delivery , etc is
meant to convey messages to the subsequent documents for compliance. e.g. "Give Top Priority"
message mentioned in Order is meant for Production Dept. (b) Account Determination:is integration
between Finance and SD. The A/P along with Account Keys need to be allocated accordingly with
combination of Account Determination Group for Customer and Material if required. (c) Partner
Determination:To identify which type of Partner it is so that if required for same Customer different
Partner Functions may be required e.g Only One Sold To Party per Customer. More than One Ship to
Party/ Bill to Party/ Payer possible. Accordingly different Masters will have to be created. Useful for
despatch of Material in casae of Ship to Party, sending Bill in case of Bill to Party and payment
followup/Dunning in case of Payer. (d) Output Determination: What type of Output (Fax/Mail, etc) is
required, where and in what Format(ABAP Customisation may be required in some cases especially
Invoices). (e) Storage Location Determination: depends on Plant, Shipping Point and Storage Conditions
4. What is meant by transfer of data from legacy code to sap Legacy Code ?
Answer1:
It should be legacy data to SAP. What it means is you want to transfer all the customer and materials
and all other information from Older (legacy system) to new SAP system. You can do it using many
tools, most noticeably MDMs.
Answer2:
Before installation of SAP, Data maintained by Company is called Legacy Data. At the time of
instalation, it is required to transfer Data from Legacy to SAP like Masters (Material/Customer, etc). It
can be done in various ways like BDC, LSMW, etc.
5. What do you do really in pricing determination, and what are the main deifferences between
pricing procedures?
Answer1:
Pricing is determined by combination of Sales Organisation, Distribution Channel, Division, Customer
Pricing Procedure and Document Pricing Procedure.
Answer2:
We determine how the prices are calculated, taking into account sales area(sales org, distribution
channel, division), document type and customer(generally sold-to-party).
The main differences between pricing procedures would be the differences as we mentioned above, from
the point of view of field entries. Coming to the output and the procedure, Suppose the condition types
used will be different and hence the following whole procedure. One pricing procedure determination to
the others, which data control these differences
7. What are interfaces used generally an indian organisation which is in retail business and and
which is in banking business and oil business.
11. What is purpose of maintaining common distribution channels and common divisions
Common Distribution Channel and Common Divison are maintained so that if any master data like
customer or material maintained with respect to one distribution channel can be used in other DCh. It
prevents the multiplication of master records.
Eg: A customer is created for say sales area 1000/20/00 then the same customer can be used in sales area
1000/30/00 if we maintain 20 as common distribution channel. Hence no need for extending the
customers...the same for materials also.
12. What is the difference between the Avaialbility check 01 (Daily requirement) and 02
(Individual Requirement) in material master?
01 and 02 are the checking group. Availability check is carried out with the help of these checking group
and checking rule. Checking group 01 and 02 are maintained on the material master.
01 - Individual requirement -For this system generates transfers the requirement for each order to the
MRP .So that MM can either produce or procure.
02- Collective requirement.-In this all the requirements in aday or in a wek are processed at a time.
System stores all req and passes on to the MRP in MRP run.In this system performance is high however
you can not do the backorder processing whereas in other you can do.
3. Q: We get a report screen: “Goods issue: Problem Log” during the delivery
process when activating Post Goods Issue button. We want to include our own
error message to this list if the selected batch is not on a customer defined table.
What is the best way?
4. A: Try User exit - USEREXIT_SAVE_DOCUMENT_PREPARE
5. Master Data
6. Q: Some materials have been blocked for procurement and production. Even though deletion flag
is set for a material/plant level, the order can be still entered ( with a warning message). Is there a
way to block such transactions for a material flagged for deletion?
7. A: Sales Status field in the sales organization view of the material master may be used to block
any transaction for the material.
8. Q: We can define our own exchange rate types and use them instead of the defaulted types, ‘M’,
‘B’ and ‘G’. How can we overwrite default types in SD?
9. A: Exchange rate gets copied from the customer master record. Exchange rate types are to be
maintained for the customer in the sales screen of the customer
master record.Shipping
10. Q: The PL00 condition is fine in delivery. But when we try to print to either the screen or printer,
an error V1032 occurs. Why?
11. A: In order to use the Packing list PL00 (packing slip in delivery) you must do ‘Packing’ in the
delivery note(edit->packing)
12. Q: We have to enter a shipping point while creating a delivery. Is it possible to create delivery
without shipping points?
13. A: When you are releasing a sales order, choose Sales document -> Subsequent functions-> Create
delivery, then the shipping point will be brought in from the sales order. In all other scenarios you
have to key in the shipping point. The above described scenario will only work if all items on the
sales order are to be shipped from the same shipping point
14. 88 SAP SD Interview Questions
15.
16. 1) How you will release change request in SD module? How often you release them?
17. 2) How to create tasks. What are the maximum number of tasks you were created in you are
previous project?
18. 3) What is the difference between task and change request?
19. 4) Is it possible to release change request, without releasing task.
20. 5) Is functional module configuration comes under workbench request or customization request?
21. 6) What is the tool you are using for testing purposes in your project?
22. 7) What is the landscape you are following, which one you prefer to test functional module level
changes?
23. 8) Could you explain about sales deals?
24. 9) Product attributes means?
25. 10) What do you mean by drop shipment?
26. 11) Can you explain about Higher-level item category and item usage?
27. 12) What do you mean by condition index, how you configured in you project?
28. 13) What do you mean by sort key(company code data in CMR) ?
29. 14) What is the difference between ERB and ERU account keys?
30. 15) What is the difference between general item category group and item category group ( sales
org2 in MMR)?
31. 16) What is the difference between alternative calculation type and alternative condition base
value?
32. 17) Is it possible to have different pricing procedure for sales order and invoice?
33. 18) Consumption based planning?
34. 19) Difference between billing and invoice?
35. 20) How to stop PGI?
36. 21) What do you mean by user specific parameters?
37. 22) Explain about common distribution channels and common divisions and combined
distribution channel and combined divisions, what is use?
38. 23) How to extend material and customer to other sales areas?
39. 24) Why does account group controls customer?
40. 25) How can you use R/3 project management in implementation?
41. 26) What are the Enhancements you done as a support team member and explain any two?
42. 27) To get pricing in billing what are configuration you done in your project?
43. 28) To extend material one plant to another plant what are the configuration you done in your
project?
44. 29) What do you mean by POD(proof of delivery) what is the use of pod? What are the con
figuration you done in your project?
45. 30) What is the significance of products under system application and products?
46. 31) Why do you need project IMG?
47. 32) What is the client specific data? Give two examples of client specific data?
48. 33) What is the use of sales area?
49. 34) How we assigned sales organization to delivering plant?
50. 35) In system landscape where the sand box and golden box exists?
51. 36) What are the challenges you faced in your previous implementation project?
52. 37) What are the inter faces do you know?
53. 38) Explain about smart forms?
54. 39) From where system picks VAT registration number?
55. 40) What is condition update? Can you give condition update for product, which is already given
condition update?
56. 41) What is the difference between customization and configuration?
57. 42) While I am creating a customer in ship to party account group you have shipping and billing
partner function tab pages, client wants to shift all important fields in billing like payment terms,
incoterms , and tax classification into shipping tab page. He wants only shipping partner function
only, how does you customize?
58. 43) In material determination how you configure the system should propose when product A is not
available then only system substitute with product B. If A is available 60% quantity. How do you
do in the situation?
59. 44) In which phase you transfer data into SAP R/3?
60. 45) Explain EDI and its usage?
61. 46) Sales order is created 1st November for 200 tooth pastes 100 brushes free of goods(2+1 free
goods).At the time of delivery on 15th November you have shortage of brushes by 40. offer closed
on 15th November . How do you solve in this scenario?
62. 47) Can you assign one sales organization to multiple company codes? If yes how? If no why?
63. 48) In real time what user name and password we use?
64. 49) In real-time when we start system in first what screen we get and tell me process how to logon
sap screen? I faced this question in IBM?
65. 50) Where you worked with ABAPers?
66. 51) How do you calculate net price on MRP based?
67. 52) Have you worked on debugging? Explain any of one of the example?
68. 53) How many user exists have you developed in your current project? Name at least 10 user
exists you have developed and used in your current project?
69. 54) Explain about SOP (service operating procedure) and your role in it?
70. 55) Can you do account determination without account keys? And explain how?
71. 56) Explain about minimum value surcharge calculated?
72. 57) What you done business blue print, realization, final preparation, and go live support in your
previous project?
73. 58) How many SAP versions you know? And what is difference between them?
74. 59) Without delivery can you do billing?
75. 60) Is it possible to do delivery without shipping point?
76. 61) Quotation has been created for product-D, 10 quantities, sales order is created with reference
to the quotation, system copies 10 quantities in sales order. How do you restrict in sales order end
user should not change quantities, system should not allow for changes by en user?
77. 62) What are the business processes in your project?
78. 63) How system picks up pricing while doing billing?
79. 64) How SAP support to the client to know the customer requirements?
80. 65) What are Z errors?
81. 66) What are the training documents while giving training session for users?
82. 67) What are the time bound deliveries?
83. 68) What are the GAP analysis you identified in your project?
84. 69) Can you explain about actual GI (gods issue) date and planned GI date? Can actual GI date
differ from planned GI date?
85. 70) Which module integration is required in output determination? 71) What are the two user
exits you have used in your project?
86. 72) What is the importance of release status and dynamic field check in condition table/condition
record?
87. 73) How sales document is structured?
88. 74) What is the use of pricing date in condition type?
89. 75) What is the use of condition type in pricing procedure determination?
90. 76) In sales order how system does picks up plant?
91. 77) What happens if inspection lot is rejected?
92. 78) Can one have multiple packing for delivery?
93. 79) What happens to the material listing/exclusion if the payer is different from the sold to party?
94. 80) Can one create delivery with reference to the project?
95. 81) An order item with different shipping point copied into the sales deliveries?
96. 82) Can one specify user specific dates in delivery documents?
97. 83) How does the rule MALA decide the picking location?
98. 84) Why do I use condition indexes? How do you activate them?
99. 85) How can we process out bound deliveries without shipping point?
100. 86) Stock transfer?
101. 87) What is the use of VPRS, EK01 and Ek02? For material cost we are using VPRS why
we need EK01 and EK02?
102. 88) When I am saving customer master (internal number range), system generating
number range like 5000211,500216and 500221 instead of giving 500211,500212 and 500213.why
system generating like this?
103. Caution: more than one answer may be correct.
Please mark ALL correct answers.
104. Question:
Which statements concerning goods issue are true?
105. A Goods issue reduces requirements in materials planning
B Goods issue posts value changes to the stock account in inventory accounting
C Goods issue posts value changes to the stock account in asset accounting
D Goods issue posts value changes to the tax account
E Goods issue reduces warehouse stocks
106. Ans: A,E
107. Question:
Which of the following statements about billing are correct?
108. A. Invoice dates for creating invoices at certain times are maintained in the calendar.
B. You cannot carry out pricing again during billing.
C. A transaction-specific requirement, such as "deliveries must be combined in a collective invoice"
can be set to control
billing.
D. If there are several payers for one delivery, only one billing document is created for each player.
109. Ans:A,C,D
110. Question:
How is the schedule line determined?
111. A. Item category and document type
B. Item category group and strategy group on the material master record
C. Item category and MRP type on the material master record
D. MRP Type and shipping point
112. Ans : C
113. Question:
When processing a billing due list, you have the following options:
114. A. The invoicing run can be started as a simulation run.
B. For performance reasons, the invoicing run via billing due list processing can only be carried out in
batch.
C. The invoice run can be carried out for delivery-related and order-related billing documents
simultaneously.
D. Order-related billing documents and delivery-related billing documents must always be created
separately.
115. Ans :A,C
116. Question:
How does the SAP system enable you to check the reason for documents not being combined in a
billing document?
117. A. Using the Spilt analysis function in the environment menu of the billing document.
B. Control of the document flow.
C. Control of the billing log.
118. Ans:A
119. Question:
How is the schedule line determined?
120. A. Item category and document type.
B. Item category group and strategy group on the material master record.
C. Item category and MRP type on the material master record.
D. MRP Type and shipping point.
121. Ans: C
122. Question: Cutover strategy
Q: Please explain cut over strategy procedure? Will the system golive 100% at the same time and
cut the legacy system or will it be like 20% first day and 50% next day like that ?
123. A: Cutover strategy depends upon how the organizations design their data load strategies.
Normally, you decide the sequence of Data loads for Configuration settings, Master data, Transaction
data which follows whom and then you make a copy of the system as a Production system a day before
and after checking the successful data loads, you go-live 100% or partial again depending upon
organizational setup and policies.
124.
125. SAP SD Questions on Corporate Structure
126. In R/3 you can represent a company's structure by defining and assigning corporate
structure elements. What is the purpose of doing that?
127. Enterprise organization diagram. Chart showing the organizational structure of an enterprise, its
organization units and how they are related. A combined structure can be created from the point of view
of accounting, MM, SD. This structure forms a framework in which all business transactions can be
processed.
128. Which three organizational elements make up a sales area and briefly explain their
function?
129. Sales organization: An organizational unit that sells and distributes products, negotiates terms of
sale, and is responsible for these transactions.
130. Distribution channel: Channel through which salable materials or services reach customers.
Typical distribution channels include wholesale, retail and direct sales. You can assign a distribution
channel to one or more sales organizations.
131. Division: Product groups can be defined for a wide-ranging spectrum of products. For every
division you can make customer-specific agreements on, for example, partial deliveries, pricing and
terms of payment. Within a division you can carry out statistical analyses or set up separate marketing.
132. Name the three internal organizational elements within a sales organization and briefly
explain their function.
133. Sales Office. Geographical aspects of the organization in business development and sales are
defined using the term sales office. A sales office can be considered as a subsidiary.
134. Sales offices are assigned to sales areas. If you enter a sales order for a sales office within a
certain sales area, the sales office must be assigned to that area.
135. Sales Group. The staff of a sales office may be subdivided into sales groups. For example, sales
groups can be defined for individual divisions.
136. Salespersons. Individual personnel master records are used to manage data about salespersons.
You can assign a sales person to a sales group in the personnel master record.
137. What does the term "business area" refer to and how can it be used?
138. Business Area. The system posts costs and revenue according to the business area. The business
area can be equivalent to the:
- sales area (if the accounts are to be posted according to sales)
- plant/division (if the accounts are to be posted according to products)
139. The business area is defined in Customizing for Sales.
140. o Business area. A unit in an enterprise, grouping product and market combinations as
homogeneously as possible for the purpose of developing unified business policy.
141. o Financial Accounting (FI). A business area is an organizational unit within financial
accounting which represents a separate area of operations or responsibilities within an organization.
Financial accounting transactions can be allocated to a specific business area.
142. Briefly explain the relationship between sales organizations and company codes.
143. Many to One.
144. What is the central organizational element in purchasing?
145. Purchasing Organization.
146. Explain the relationship between sales organizations and plants.
147. Many to Many.
148. Explain the relationship between sales organizations, plants and company codes.
149. Many to Many to One.
150. Can one business area be assigned to several company codes? Which (sub) module of SAP
could make business areas obsolete?
151. Yes in CO .
152. What is a credit control area? What relationship exists between credit control areas and
company codes?
153. Credit control area. Organizational unit in an organization that specifies and checks credit limits
for customers. A credit control area can include one or more company codes. It is not possible to assign
a company code to more than one credit control areas.
154. Which organizational element is central in shipping? Give a definition of it.
155. Shipping Point: Organizational unit at a fixed location that carries out shipping activities. A
shipping point could, for example, be a company's mail department or a plant's rail depot. Each delivery
is processed by only one shipping point.
156. Give a definition of plant (in SAP).
157. Organizational unit within Logistics, serving to subdivide an enterprise according to production,
procurement, maintenance, and materials planning aspects.
158. A plant is a place where either materials are produced or goods and services provided.
159. Classification: Business object
160. Structure: A plant can assume a variety of roles:
161. As a maintenance plant, it includes the maintenance objects that are spatially located within this
plant. The maintenance tasks that are to be performed are specified within a maintenance planning
plant.
162. As a retail or wholesale site, it makes merchandise available for distribution and sale.
163. As a rule, the plant is the organizational unit for material valuation.
164. The preferred shipping point for a plant is defined as the default shipping point, which depends
on the shipping condition and the loading condition.
165. For the placement of materials in storage (stock put-away), a storage location is assigned to a
plant. The storage location depends on the storage condition and the stock placement situation.
166. The business area that is responsible for a valuation area is determined as a function of the
division. As a rule, a valuation area corresponds to a plant.
167. Can you assign two different sales organization to the same company code?
168. Yes.
169. To what do you assign distribution channels and divisions?
170. Sales Organizations.
171. What are the highest organizational units in SD, MM.PP,FI,CO?
172. SD: Sales Organizations.
M: Plant
PP: Plant
FI: Company Code
CO: Controlling Area
173. Can you further subdivide a plant? If yes into what?
174. A plant can be subdivided into storage locations, allowing stocks of materials to be broken down
according to predefined criteria (e.g., location and materials planning aspects).
175. A plant can be subdivided into locations and operational areas. Subdivision into locations takes
geographical criteria into account, whereas subdivision into operational areas reflects responsibilities for
production.
176. Can a sales organization sell from a plant belonging to a different company code?
177. Yes.
178. How many shipping points can you assign to a plant?
179. Many.
180. How many shipping points can you assign to a sales organization?
181. None.
182. If you have a warehouse management system active, to what would you assign the
warehouse number?
183. Plant & Storage Location.
184. SAP SD Interview Questions 1
Can team size be 40 in a project? Is there any generalized team size no. for any project? If we tell
my team size is 40 in that what no. we can say sd people are?
## Team size cant be forty, Theres no genralized size of team. Never
40 sd consultants work together on same project.
What is ALE?
## Application Linking and Enabling - Generally ABAPers work on it.
What is meant by condition technique: can we say it is the combination of condition types, access
sequence and condition tables?
## yes
What are incoterms? Where do we fix them? Where do you find in regular process?
## Incoterms or international comm. terms and u find in CMR - Sales area Data - billing Tab.
How can you make some of the fields as key field in generic tables?
## Some fields in all tables have a indicator on it.To see, then go to SE11, display VBAK, u will find
MANDT on top, if you see after description 2 tick marks, those are key fields. Gernerally, these key
fields are used in writing any Program or Interface. The key fields will extract data of non key fields .
What is the standard group condition routine in condition type, what is its importance?
## Its better u read Group Conditions in PR00.
How do you control entry possibility of condition values at order through condition type settings?
## You can maintain the maximum and minimum value for all conditions.
What are the customizing settings in pricing procedure for tax condition type?
## Check out the standard pricing procedure RVAA01 - MWST.
A bunch of data need to be imported. A huge no.of creations are required, how it is possible in
SAP?
## thru LSMW, BAPI.
What is the integrated areas in SD AND FI, SD AND MM, SD AND PP in both implementation
and support projects?
## SD & FI - Possible in Account Determination, for posting the conditions to revelant G/l account like
all prices goes to one particular g/l account. Also in Credit Management, Taxes.
Q: Some materials have been blocked for procurement and production. Even though deletion flag is set for a
material/plant level, the order can be still entered ( with a warning message). Is there a way to block such
transactions for a material flagged for deletion?
A: Sales Status field in the sales organization view of the material master may be used to block any transaction
for the material.
Q: We can define our own exchange rate types and use them instead of the defaulted types, 'M', 'B' and 'G'.
How can we overwrite default types in SD?
A: Exchange rate gets copied from the customer master record. Exchange rate types are to be maintained for the
customer in the sales screen of the customer master record.
Shipping
Q: The PL00 condition is fine in delivery. But when we try to print to either the screen or printer, an error
V1032 occurs. Why?
A: In order to use the Packing list PL00 (packing slip in delivery) you must do 'Packing' in the delivery note
(edit->packing)
Q: we have to enter a shipping point while creating a delivery. Is it possible to create delivery without shipping
points?
A: When you are releasing a sales order, choose Sales document -> Subsequent functions-> Create delivery,
then the shipping point will be brought in from the sales order. In all other scenarios you have to key in the
shipping point. The above described scenario will only work if all items on the sales order are to be shipped
from the same shipping point.
Billing
Q: SAP allows a non-inventory item and an inventory item to be in the same document till delivery but splits at
the time of creation of billing document. Can we combine a non-inventory item with an inventory item in one
invoice? Can we treat it as a value item in sales order so that it is priced and then make it as a text item in
delivery documents so that it appears in the same invoice and does not split?
A1: Make the non-stock material deliverable, but not pickable. Both items will carry into the delivery, and
therefore appear on the same invoice.
A2: Change the copy rule for orders->invoices and deliveries->invoices to specify that invoice combination is
permitted. However note that for system to create combined invoices, PO number, payment terms, sales
organization, and distribution channel must be identical. Else undesirable combinations may be created by the
system.
Pricing Conditions
Q: It is impossible to price at the material level (matnr) , when a material has a pricing reference (mvke-pmatn)
set up against it in the master data. Pricing always look for the pref, even if a price is set up against the material
and not the pref. How can we price by material and pref?
A: The field used to look up at the price is defined in Access sequence. You may find a step with PMATN as
material number. If you insert a step with MATNR then the system will first look for the material, if not found
(use the exclusion tick box) it will look for the pref.
Customizing
Q: We generated a new condition table. Assigned the condition to access sequence. Created a condition record.
Access sequence is assigned to the output type. But when we create a billing document, output screen comes up
blank for the output type. When we look up Determination Analysis, we get an error "Note 524 Access not
made (Initialized Field)". What else is required to be done?
A: Assign output determination procedure to the header of the document and the output type.
Q: How can we set up to have the VAT# be accepted in the Ship-To Master File Data Control screen?
A: IMG->Fin. Acct.->AR and AP ->Customer acct->Master Record -> Prepare to Create Customer-> Define
Acct. Group.
Q: We want to explode Bill of Material automatically at time of Order entry and explode an Equipment BOM
in the sales order. What are the setting required?
A: Use an item category that is configured for bills of material for having a sales BOM to explode
automatically.
Standard SAP item categories are :
TAQ - Pricing and inventory control take place at the BOM header level
TAP - Pricing and inventory control take place at the BOM item level
These can be automatically derived using the item category groups ERLA and LUMF, respectively.
Q: How can we make the Customer Group 1 (or 2, 3, 4, 5) a mandatory field?
A: Logistic General-> Logistics Basic Data: Business Partners -> Customers -> Control -> Define account
groups and field selection for customer
Choose Customer Acct. GR. (double-click). -> Field Status: Sales data (double click) -> sales (double click)
.Check the radio button against Customer Gr as REQ. ENTRY. Save the settings to make customer GR entry
mandatory .
Others
Q: We get a report screen: "Goods issue: Problem Log" during the delivery process when activating Post Goods
Issue button. We want to include our own error message to this list if the selected batch is not on a customer
defined table. What is the best way?
Let me share some important tips for interview for SAP SD:
1. Please be through with the projects you have mentioned in your resume.
2. Remember all the versions you have worked upon.
3. If your projects are in Indian scenario be thorough with CIN/Excise VAT and pricing procedure.
4 For offshore client specially in Europe and NASA prepare yourself for Warehouse/Lean warehouse
5. Third party billing / Intercompany / Make to order are important topics.
6. Cost booking that is accounting enteries after PGI and Billing should be known to you.
7. Mug up all the determinations.
8. Remember your last ticket.
9. Have general awareness about ALE/EDI/IDOC, as this provides added advantage. (not very tough)
10. Please be through with your basics, the process, the pricing and the master data.
11. People who are thorough with route, transportation, shipping always have an added advantage.
Do not try to fool your interviewer, say exactly and only what is asked do not show your excitement and do not
speak too much if you know the topic too well, and say a straight NO if you have not worked on something, or
don't know about something, pls pls pls don't not go for flukes otherwise you will end up in soup.
What I understand is most of the companies especially in the US are looking for a candidates with
1) good communication skills (SAP is all about interacting with the client, users and team)
2) good business knowledge
3) are you able to convince the client
That comes in next round when you are interviewed to be deputed for any US/Europe project, in this round take
care of the
following:
1. Speak slow, I mean normal, because usually Indians speak english too fast.
2. Listen to them carefully, if you are not able to understand their question request them to repeat it, rather than
assuming it to be something else and giving a wrong reply.
3. Again I should repeat prepare yourself for warehouse, I mean even general knowledge will help.
4. Say a straight no when you don't know or have not worked on the topic.
5. Always be strong on SD MM FI integrations
What the job responsibilites would be for the Support Consultant? If the Consultant is working in
Offshore Support, How the business interaction would be there between the Consultant and Customer?
How the Customer Queries were handled successfully sitting from his location.
Job responsibility of a Support consultants is to handle routine tickets, which can be incident (routine
problems), change tickets (need configuration change, therefore a change request), normally a support
consultant can only advice a change but can't do it , because there is always a change advisory board on client
end to evaluate and implement the adviced change.
Business intercation between users and customer can be through mail box utilities, outlook, even telecons and
some companies also allow chat.
Usually the customer provides with the number of the document and client/company code and other necessary
info. about the process which is facing problem, the consultant tracks the project by logging in to development
server and search out for causes, the solution is then sent to user, maybe with snapshot if required.
And the most important thing "Believe in yourself and God, as there is always somebody there to help you".
Tips by : Nitin
Hardly the team of the sd will be 4 to 5 and entire team of the project will be around 20-24 (all modules like
fi/co, sd, mm, pp, hr, qm, pm). If its big project, it will be around 40. Team size means the employees who you
are working on sap r/3 implementation.
For the project completion it will take around 8-10 months to get into golive. After that, post implementation
for 3 months. After that supporting it depends as project time line for every company is different
1. What is change request and task? What was your task no.? I need an example or a task no. that is
being
used in your project to clear few things in my mind?
The Change Request is that request when you do some thing new in customizing or configuration in the system.
The system will automatically pop with the change request pop box , when you can give request name as
defined by the system or can give your own request name with heading of what changes you have made while
customization. The system will generate a request number and you save it. (e.g.:- VEDK-2785467) VEDK-
means the Clients System name then followed by the system generated request number.
Now when you want to release the request you have to use the T-code SE10 where you can see the requests
under the heading modifiable or released. Go to the modifiable option. Each request will have again an internal
request number. First you have to release the internal request and then release the external request number. This
will in turn released by the basis guys thru the T-code SM64 in a group when all the requests are pooled from
different users.
The task which you have mentioned in your question is nothing but the what task you have performed while
customizing the client system and the heading name which have given it for that task and generated a request
for that task.
2. What is your client Number in the project? Like how we have 800 for IDES?
Generally like IDES client, when you are in the project, the client is also given a number called client number.
So while implementing a project The entire implementation is done under phases and in different Client no
Servers.
3. Few client requirements for customer master, material master, Organization and Transactions.
The client requirements may be in the form of customized reports and queries which are supposed to be suited
according to their business process. Generally the requirements would be coming from the BPO's (Business
Process Owners) who will deputed for each module e.g.:- SD, PP QM FI) by the client as they would be expert
in their areas and module who under the business processes as they clients Project Team members. They are
whole and sole responsible to get the implementation done and meet the requirements raised by them and the
other users from the client’s side.
Generally before starting the implementation the entire organization structure and the organizational elements
are freezed and a skeleton structure is prepared and then along with BPO's requirements the system is 1st
configured and then the customization is started to suit the Clients specified requirements.
Now as far as the transactions are concerned not all the users are allowed to run all the transactions. Here the
user roles are defined as per the BPO's (i.e., the user is given authorization only to run certain transactions
depending on the levels and stages in his area of specialization like in SD module the entry level user is only
allowed to enter the data like creation of Sales orders or delivery and billing and the next level is give the
authorization for changes to be made for that same data that is entered by the entry level users. The next higher
level -Supervisor is given a few more transaction authorization which will be above these mentioned users)
Here the reports are segregated like Higher Management Reports, Middle Management Reports where by again
authorization is given those heads(Head of the Depts. or the Plants heads or GM etc.,) to run certain transactions
which allow to view reports that are needed daily by the management.
4. How to restrict users for not changing some fields in T-code va02?
You can very well delete sales order using transaction VA02, but with a constraint that no subsequent document
is created against it.
Invoice can be cancelled using T cose VF11 and then you can reverse the Goods Issue using VL09 and making
the picking quantity zero in the deivery document and delete the delivery order using VL02n . You can then
delete the sales order then.
*-- Vaibhav
You cannot delete an Invoice. You can only cancel it with (VF11) if the relevant accounting document is not
been generated. Ask your FI guy to reverse the accounting doc. Only after the accounting doc is reversed and/or
deleted, you can cancel your invoice. You also need to check if any TAX documents are generated with your
Invoice. You need to reverse/delete those documents also.