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Darvin Thomas: Objective

Darvin Thomas is a System Administrator with 5 years of experience in areas including system administration, networking, and Windows Server administration. He holds certifications including MCSE and CST. His objective is to take on a challenging career in system administration that provides continuous learning and allows him to contribute to an organization's development. He is currently working as an ICT Assistant at GEMS Westminster School in Sharjah, where his responsibilities include user support, training, preventative maintenance, and basic network troubleshooting. Previously he held roles as a Technical Support Engineer and Technical Helpdesk Engineer.

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101 views3 pages

Darvin Thomas: Objective

Darvin Thomas is a System Administrator with 5 years of experience in areas including system administration, networking, and Windows Server administration. He holds certifications including MCSE and CST. His objective is to take on a challenging career in system administration that provides continuous learning and allows him to contribute to an organization's development. He is currently working as an ICT Assistant at GEMS Westminster School in Sharjah, where his responsibilities include user support, training, preventative maintenance, and basic network troubleshooting. Previously he held roles as a Technical Support Engineer and Technical Helpdesk Engineer.

Uploaded by

mikesoni S
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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DARVIN THOMAS

Mobile: +971 563565605


Email: [email protected]

OBJECTIVE
To take up a challenging career in the field of System Administration that provides continuous Learning
Experience to develop my skills, and be a, knowledgeable, Skill full professional with a positive frame of
mind capable of contributing to the development of the organization.

BRIEF OVERVIEW
MCSE with 5 Years’ experience in the areas: -
System Administration, proficient in setting up and managing Systems; Networking devices
administration and maintenance on multiple platforms. Have handled a wide range of networking
equipment’s and computer peripherals, Windows Servers, LAN & WAN technologies etc. Strong
Communication, Collaboration & team building skills with proficiency at grasping new technical concepts
quickly and utilize the same in a productive manner.

ACADEMIC ACHIEVEMENTS.
 2013: Bachelor of Commerce (B.com) C.M College of arts commerce, Panamaram,
Wayanad (University of Calicut)
 Advanced Diploma in Hardware & Network Engineering (Nirmalagiri College Computer
Center, Kuthuparamba, Kannur)

PROFESSIONAL CERTIFICATE
 CST Computer Service Technician (Electronics Technicians Association - USA)
 MCSE Windows Server 2012

CAREER TIMELINE
PROFESSIONAL EXPERIENCE
ICT Assistant: GEMS Westminster School, Sharjah
Duration: From Jan 2019 – Till now

Responsibilities:

 Provide user support (Admin & Academic ) - assist users in the appropriate use of
systems/applications Intranet and Internet usage and provide them the best possible solutions
to their IT related issues/ problems.
 Train users in the appropriate use of hardware, network, Intranet, internet, standard software
packages and software tools.
 Assisting Exam teams during the Lab exam
 Performing preventive maintenance activity on all lab computers
 Hands on experience in setting up the computer for ministry exams.
 Printer hardware and software troubleshooting.
 Providing 1st level support for all computer issues.
 Extracting CCTV footage whenever it is required.
 Basic troubleshooting of CCTV camera & Network devices.
 Managing and restricting access control door system
 Follow the preventive maintenance check list which is scheduled on weekly, monthly tasks
Managing the school asset inventory
 Managing the classroom smartboards, projectors
 Hands on experience on NEC and AVAYA telephone systems.
 Setting up and troubleshooting MAC Computers.

Technical Support Engineer: NETCOM IT SERVICES, KALOOR, COCHIN


Duration: June 2013 till March 2015/ July 2017 to 12th December 2018

Responsibilities:

 Troubleshooting hardware and software related issues with laptops and desktops
 administration of Windows 2008 and 2003 active directory and domains
 Installation and troubleshooting of specific hardware devices
 Administering Active Directory User and Computer Accounts
 Allotting Disk Quotas, Administering Disks with Basic & Dynamic Volumes
 Securing Systems with the latest patches through Windows updates
 Installation and configuration and Managing of Network printers through Print server
 Establishing file sharing and security for Clients.
 Configuring IP address in various Routers
 Working with MS Outlook 2007,2010 ,2013 and Configuration
 User account creation, deletion & modification
 Troubleshooting network connectivity problems.
 Handling helpdesk calls and emails
 Troubleshooting network connectivity problems
 Managing Entire Network of the Company
 Installing and troubleshooting Operating systems
 Downloading and installing appropriate software.
 Anti-virus installation and updating.
 Configuring outlook and Back up outlook database.
 IT Asset inventory management
Technical Helpdesk Engineer - AL MADINA GROUP, Dubai
Duration: May 2015 till July 2017

 Keep 24*7 Mission for all Servers up and running.


 Installing Windows 2008, 2003, Domain Controller, Creating and Adding members to a group.
 Administering Active Directory User and Computer Accounts.
 Backup and restoring data from Disks. Backup and Restore of entire Partition and Hard disks
with disk image by using different software’s.
 Administrating and setting user and group accounts
 Installing and configuring Exchange Server 2010, 2007 on windows 2012, 2008.
 Configuring Mail Enable Mail Server for Hosting Domains and applying Spam & Anti-virus filter.
 Set up LAN in Windows 2008, Windows 2003 Servers
 DHCP, DNS & printer Configuration
 Troubleshooting network connectivity problems.
 Handling helpdesk calls and emails
 Technical communication with customer regarding system information.
 Configuring outlook and Back up outlook database.
 IT Asset inventory management.
 Troubleshoot basic Internet connectivity issues

SKILLS & EXPERTISE


 Operating Systems : Client OS Microsoft-Windows 10, 8.1, 8, 7,
: Server OS Microsoft-Windows Server 2012 R2, 2008 and 2003.
 Messaging System: Outlook/ Office 365

PERSONAL DETAILS
Date of Birth : 30-03-1991
Father's Name : Thomas K.V
Address : Kallanikkavayalil (H) Ambayathode (P.O) Kottiyoor
Kannur District, Kerala-670651.
Present Address : Al Sabha Building, Al Qasimia , Sharjah
Gender : Male
Marital Status : Single
Nationality : Indian
Languages Known : English, Hindi, Malayalam and Tamil.
Passport No : K 1524280
Passport expiry Date : 20/02/2022
Visa Status : Employment

DECLARATION
I hereby declare that the above-mentioned details are true to the best of my knowledge and
belief.

Place: Sharjah Darvin Thomas

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