Pure IP-PBX

IP Networking Guide
Model No. KX-TDE100
KX-TDE200

Thank you for purchasing a Panasonic Pure IP-PBX.

Please read this manual carefully before using this product and save this manual for future use.

KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later

Table of Contents
1 Introduction............................................................................................. 3
1.1 Overview ............................................................................................................................4
1.1.1 Establishing a VoIP Network with the Pure IP-PBX ............................................................4
1.2 Network Management .......................................................................................................7
1.2.1 DHCP (Dynamic Host Configuration Protocol) Server ........................................................7
1.2.2 VLAN (Virtual LAN) .............................................................................................................8
1.2.3 Gatekeeper .......................................................................................................................10
1.3 Packet Control Features .................................................................................................11
1.3.1 Jitter Buffer........................................................................................................................11
1.3.2 Voice Activity Detection (VAD) ..........................................................................................11

2 Guidance for VoIP Installation ............................................................. 13

2.1 VoIP Requirements .........................................................................................................14
2.1.1 Bandwidth Assessment.....................................................................................................14
2.1.2 Network Configuration.......................................................................................................17
2.1.3 Network Devices ...............................................................................................................20
2.1.4 QoS (Quality of Service) ...................................................................................................22
2.2 VoIP Requirements Checklist.........................................................................................23

3 Connection to the LAN......................................................................... 25

3.1 Connecting the IPCMPR/IP-EXT16 Card to the LAN ....................................................26
3.2 Connecting the IP Telephones.......................................................................................29

4 Programming ........................................................................................ 33
4.1 Programming the IPCMPR Card ....................................................................................34
4.1.1 Assigning the IP Addressing Information ..........................................................................34
4.2 Programming the IP-EXT16 Card...................................................................................37
4.2.1 Assigning the IP Addressing Information ..........................................................................37
4.3 Programming the IP Telephones ...................................................................................38
4.3.1 Assigning the IP Addressing Information ..........................................................................38
4.3.2 Setting the VLAN Parameters ...........................................................................................49
4.4 Registering IP Telephones .............................................................................................51
4.4.1 Registering IP Telephones ................................................................................................51
4.4.2 De-registering IP Telephones............................................................................................55

A Troubleshooting.................................................................................... 59
A1 Error Message .................................................................................................................60

2 IP Networking Guide
 Section 1
Introduction

IP Networking Guide 3
1.1 Overview

1.1 Overview

1.1.1 Establishing a VoIP Network with the Pure IP-PBX

Panasonic KX-TDE100/KX-TDE200 Pure IP-PBX supports Panasonic KX-NT series IP proprietary
telephones (IP-PTs), Panasonic IP softphones, and SIP (Session Initiation Protocol) Extensions
(hardphones and softphones) for communication on a Voice over Internet Protocol (VoIP) network. These
IP telephones can be used as extensions of the PBX when the local office LAN is connected to other LANs
at different locations.
The Pure IP-PBX also enables VoIP communication with PBXs installed at different locations. Since the
communication does not take place over conventional telephone network, the high cost of long distance
communication is virtually eliminated.
The following diagrams illustrate VoIP network with (i) a remote office LAN and (ii) another PBX installed at
different location.

(i) VoIP Network with Remote Office LAN

Local Office LAN

SIP Extension
Extn. 102

Remote Office LAN

IP Softphone
Etxn. 103

IP-PT
Extn. 101 IP Softphone
Extn. 105

Switching
DHCP Server
Hub
SIP Extension
Extn. 106

IP-PT
PBX Router Extn. 104
Switching
Hub

DHCP Server
Router

IP Network

4 IP Networking Guide
 1.1 Overview

(ii) VoIP Network with Another PBX

Router
Headquarter

PBX

Switching Hub

IP Network

Router

PBX

Switching Hub

Branch

IP Networking Guide 5
1.1 Overview

Network Parameters
You will need to have the following IP addressing and VLAN ID information to establish VoIP communication
on your network. This information is typically supplied by a network administrator.
Consult your network administrator for specific values.

Parameter Description
Identifies the location of IP telephones on the network. Each IP
IP telephone IP Address
telephone must have a unique IP address.
Defines which digits of an IP address are used for the network
address and the host address at each network location. The IP
Subnet Mask Address
addresses of the IP telephones and the PBX must fall within the
same subnet as that of the default gateway (e.g., router) of the LAN.
Identifies the IP address of the primary gateway (typically a router
Default Gateway Address or similar device) that exchanges IP packets with the other
gateways on the VoIP network.
Identifies the location of the PBX in the network during VoIP
PBX IP Address
communications.
Identifies the ID of the logical segment within the corporate LAN,
VLAN ID through which voice packets from IP telephones travel. For details,
refer to "1.2.2 VLAN (Virtual LAN)".

Types of IP Network
The speech quality depends on the type of IP network in use. Managed IP networks provide better speech
quality compared to unmanaged networks such as the Internet, where quality of service cannot be
guaranteed.
Examples of recommended IP networks Not recommended
• Digital Leased Line • Internet (including an Internet VPN)
• IP-VPN (Virtual Private Network)
• Frame Relay

Note
Unlike an IP-VPN, which is set up over a network provider's own IP network, an Internet VPN is set up
over the Internet. Internet VPNs are not recommended for VoIP communication because transmission
delays and loss of data are likely to occur.

6 IP Networking Guide
 1.2 Network Management

1.2 Network Management

1.2.1 DHCP (Dynamic Host Configuration Protocol) Server

To establish communication over a VoIP network, IP addresses must be assigned to IP telephones and the
PBX to identify their locations on the network. While these addresses can be assigned manually, it is also
possible to use a DHCP server to automatically assign IP address information. Using a DHCP server allows
you to centrally manage and automate the assignment of IP addresses.

When the IPCMPR/DSP cards are When an IP telephone is

connected to the network connected to the network

1 Request IP address 3 Request IP address

information information

2 Assign IP address 4 Assign IP address

information to the DHCP Server information to an IP IP Telephone
IPCMPR/DSP Cards IPCMPR/DSP cards telephone

Notes
• The IP address for the IP-EXT16 card cannot be assigned automatically using a DHCP server. This
IP address must be assigned manually using the KX-TDE Maintenance Console (PC programming
software of the PBX). For details, refer to "4.2 Programming the IP-EXT16 Card".
• The PBX is not able to act as a DHCP server. To use the DHCP client function of IP telephones
and the IPCMPR/DSP cards, a separate DHCP server is required on the network, as shown above.
• An IP telephone and the IPCMPR/DSP cards cannot request IP addresses from a DHCP server
on another LAN (connected through an IP network). They can only receive IP addresses from a
DHCP server on the same LAN. Therefore, when IP telephones are located on several LANs, a
DHCP server is required on each LAN. If a DHCP server is not present on the LAN, IP addresses
for IP telephones and the IPCMPR/DSP cards on that LAN must be assigned manually.

IP Networking Guide 7
1.2 Network Management

1.2.2 VLAN (Virtual LAN)

VLANs are logical segments within a corporate LAN. By assigning VLAN settings to IP telephones, it is
possible to separate the packets transmitted by an IP telephone according to the type of data and specify
which VLAN each data type will be sent over. This allows you to avoid generating unnecessary network
traffic on each segment and to reduce the load on the network. As a consequence, speech quality can be
assured. Therefore, we recommend using the VLAN feature to perform VoIP communication effectively.

Some IP telephones (e.g., KX-NT300 series) are equipped with 2 ports, primary and secondary, for packet
communication. Allocating these ports to different VLANs enables you to split the paths for packets
depending on whether the packet contains voice signals or data.
VLAN settings (VLAN ID and VLAN priority) for the primary port affect voice data transmitted by the IP
telephone, whereas VLAN settings for the secondary port apply to data transmitted by a PC connected to
the IP telephone. When sending packets, the IP telephone can attach information on which VLAN the
packets are to be transmitted over (VLAN Tagging). The switching hub that receives these packets reads
the VLAN information and sends the packets over the appropriate VLAN. This helps to ensure bandwidth
for IP telephone voice transmissions.
In this way, an IP telephone with 2 ports can transmit voice packets from the primary port with higher priority
than other packets from the secondary port.
VLAN 1 VLAN 2
Segment for Voice Data Segment for Other Data

VLAN-capable Switching Hub

VLAN 1 VLAN 2
VLAN 1

VLAN 2

PBX PC
VLAN 1

VLAN 2

Voice Packet

Other Packet

Other Packet
IP Telephone with 2 ports

PC
Primary Secondary

Notes
• This VLAN feature complies with IEEE (Institute of Electrical and Electronics Engineers) 802.1Q.

8 IP Networking Guide
 1.2 Network Management

• The PBX receives VLAN settings only from the connected switching hub. Therefore, VLAN settings
for the PBX must be assigned at the switching hub.
• Some PC LAN cards allow VLAN settings to be assigned. However, when using a PC connected
to an IP telephone with 2 ports, the VLAN settings for PC communications must be assigned only
to the secondary port of the IP telephone. Any VLAN settings assigned to the PC LAN card must
be disabled. These settings can usually be identified by "802.1Q", "802.1p", or "VLAN" in their
name.
• If you are using an IP telephone with a primary port only (e.g., KX-NT265), a PC cannot be
connected to the IP telephone.

IP Networking Guide 9
1.2 Network Management

1.2.3 Gatekeeper
The following are the general functions of a gatekeeper:
• Dialled number-to-IP address translation
• Authentication
• Bandwidth control
The gatekeeper provides these network management functions to registered clients. To register with the
gatekeeper, you need to configure the V-IPGW16 card to use the gatekeeper and program the GK Settings
table through system programming. For details, refer to "2.7.9 [1-1] Slot—Virtual IP Gateway Shelf
Property—Gatekeeper Available" and "2.7.10 [1-1] Slot—Virtual IP Gateway Shelf Property—GK Settings"
in the PC Programming Manual. After programming, the V-IPGW16 card attempts to register with the
gatekeeper using registration information such as the IP address of the IPCMPR card, and destination
telephone numbers specified in the GK Settings table.

Notes
• For more information about gatekeeper functions, consult the documentation of the gatekeeper.
• When using a gatekeeper, make sure to choose a compatible model. For more information about
gatekeeper compatibility with the V-IPGW16 card, consult a certified dealer.

10 IP Networking Guide
 1.3 Packet Control Features

1.3 Packet Control Features

1.3.1 Jitter Buffer

When voice signals are packetised and transmitted, individual packets can take different paths through the
network and arrive at the destination at varied timings. This is referred to as "jitter", and it can cause
degradation in speech quality. To compensate for jitter problems, the "jitter buffer" accumulates the packets
temporarily for processing.
To set the size of the jitter buffer, refer to "2.7.4 [1-1] Slot—IPCMPR Card Property—VoIP-DSP Option" in
the PC Programming Manual.

1.3.2 Voice Activity Detection (VAD)

The VAD conserves bandwidth by detecting silent periods during a call and suppressing the packets of
silence from being sent to the network. This feature can be enabled or disabled for each available CODEC:
G.711 and G.729A.
To configure the VAD feature, refer to the appropriate section in the PC Programming Manual.

Notes
• To use the VAD feature for a certain CODEC, be sure to enable it for that CODEC on both the local
and remote gateway devices.
• The VAD feature cannot be used between the V-IPGW16 and IP-GW4 cards since the V-IPGW16
card does not support the G.723 CODEC (although calls can be made and received as normal).
• The VAD feature between the V-IPGW16 and IP-GW16 cards can be enabled through system
programming. Refer to "Main—Connection for IP-GW16" under "2.7.11 [1-1] Slot—Virtual IP
Gateway Shelf Property—GW Settings" in the PC Programming Manual.

IP Networking Guide 11
1.3 Packet Control Features

12 IP Networking Guide
 Section 2
Guidance for VoIP Installation

IP Networking Guide 13
2.1 VoIP Requirements

2.1 VoIP Requirements

2.1.1 Bandwidth Assessment

When using the IP telephones and V-IPGW16 card, you must ensure that the IP network in use has enough
bandwidth to support VoIP communications. If the amount of bandwidth required for VoIP communications
is more than the network can accommodate, speech quality will be compromised. In addition, there may be
an adverse effect on the performance of other applications (e.g., email or web applications) that use the
same network. Therefore, care must be taken when assessing bandwidth requirements.
Inform your network administrator of the required bandwidth, and make sure that the network can support
VoIP communications even under conditions of maximum network traffic.

Bandwidth Assessment for IP Extension Card

Required Bandwidth per IP telephone for a Call

The required bandwidth depends on what combination of CODECs and packet sending intervals is used.
Keep in mind the following points about the type of CODECs and packet sending intervals, in terms of
speech quality:
• The speech quality of the CODECs varies as follows: (High) G.722, G.711, G.729A (Low)*
• The shorter the packet sending interval, the higher the speech quality.
• The higher the speech quality the IP telephones provide, the more bandwidth the IP telephones
require.
*: When the preferred CODEC of each party differs, the call will be established using the lower
CODEC. For example, if the caller prefers G.711 while the called party prefers G.729A, the call will
be established using G.729A.

Packet Sending Interval

CODEC
20 ms 30 ms 40 ms 60 ms
G.722*/G.711 87.2 kbps 79.5 kbps — —
G.729A 31.2 kbps 23.5 kbps 19.6 kbps 15.7 kbps

*: G.722 is only available for the KX-NT300 series IP-PTs and some SIP Extensions that support this
CODEC during peer-to-peer communication. For details, refer to "1.31.3 Peer-to-Peer Connection" in
the Feature Guide.

Required Bandwidth for Each IP Extension Card

To allow all IP telephones to make calls simultaneously, it is necessary to keep available the bandwidth
required by an IP Extension card with the maximum number of IP telephones connected.
Provided below is the formula to calculate the amount of bandwidth required for each IP Extension card.

When using the IP-EXT16 card:

Required Bandwidth = (Required Bandwidth per IP telephone × 16)
When using the V-IPEXT32/V-SIPEXT32 card:
Required Bandwidth = (Required Bandwidth per IP telephone × 32)

14 IP Networking Guide
 2.1 VoIP Requirements

Bandwidth Assessment for V-IPGW16 Card

Required Bandwidth for One VoIP Channel

The required bandwidth depends on what combination of CODECs and packet sending intervals is used.
Keep in mind the following points about the type of CODEC and packet sending interval, in terms of the
speech quality:
• The speech quality of the G.711 CODEC is higher than that of the G.729A CODEC.
• The shorter the packet sending interval, the higher the speech quality.
• The higher the speech quality the V-IPGW16 card provides, the more bandwidth the card requires.

Via LAN

Packet Sending Interval

CODEC
20 ms 30 ms 40 ms 60 ms 90 ms
G.711 87.2 kbps 79.5 kbps 75.6 kbps 71.7 kbps —
G.729A 31.2 kbps 23.5 kbps 19.6 kbps 15.7 kbps —

Via WAN (PPP: Point-to-Point Protocol)

Packet Sending Interval

CODEC
20 ms 30 ms 40 ms 60 ms 90 ms
G.711 84 kbps 77.3 kbps 74 kbps 70.7 kbps —
G.729A 28 kbps 21 kbps 18 kbps 14.7 kbps —

Bandwidth Calculation
Provided below is the formula to find out the amount of bandwidth required for VoIP communications:

Required Bandwidth
= (No. of Fax Machines × Required Bandwidth for the G.711 CODEC) +
[(16 - No. of Fax Machines) × Required Bandwidth for Voice Communication]

Example
Consider the following case as an example:
• Communication: via LAN
• No. of Fax Machines: 2
• G.711 Packet Sending Interval: 20 ms (requiring 87.2 kbps per channel)
• G.729A Packet Sending Interval for Voice Communication: 20 ms (requiring 31.2 kbps per channel)
In this case, the required bandwidth will be as follows:

Required Bandwidth
= (2 × 87.2) + [(16 - 2) × 31.2]
= 611.2 (kbps)

IP Networking Guide 15
2.1 VoIP Requirements

Therefore, inform your network administrator and make sure that the network can support a bandwidth of
611.2 kbps even when the network is under conditions of maximum traffic.

Note
It is recommended that all cards on a VoIP network have the same packet sending interval.

Additional Information
As described above, it is possible to control the required bandwidth by selecting a certain combination of
CODEC and packet sending interval. However, it is also possible to control required bandwidth by limiting
the number of available virtual VoIP channels.
The V-IPGW16 card supports a total of 8 ports, each having 2 separate channels. By disabling some of the
ports, you can reduce the bandwidth required for VoIP communications.

To limit the number of VoIP channels:

• Set the status of the ports you wish to disable (starting from the highest-numbered port) to OUS.
For example, if you wish to use only 10 of the available 16 virtual VoIP channels (i.e., disable 6
channels), set ports 8, 7, and 6 to OUS as shown below:

In this case, the equation for bandwidth calculation, based on the previous example, will change as follows:

Required Bandwidth
= (No. of Fax Machines × Required Bandwidth for the G.711 CODEC) +
[(10 - No. of Fax Machines) × Required Bandwidth for Voice Communication]
= (2 × 87.2) + [(10 - 2) × 31.2]
= 424 (kbps)

16 IP Networking Guide
 2.1 VoIP Requirements

2.1.2 Network Configuration

You must evaluate the structure of the existing network to see if a VoIP network can be implemented. Below
are the points that should be evaluated.

Is the IP network a managed network?

A VoIP network should be implemented on a managed IP network such as Frame Relay, Leased Line, or
IP-VPN (Virtual Private Network).
An unmanaged network, such as the Internet (including an Internet VPN), cannot be used to employ a VoIP
network because delays and loss in data transmission can cause huge degradation in speech quality.

Is it possible to have static IP addressing?

IP telephones on the network always perform VoIP communications through the PBX. Therefore, the PBX
must be assigned static IP addresses, which must be programmed to each IP telephone on the network.

Note
When a DHCP server (which automates IP addressing of devices on the network) is not used, static IP
addressing must also be enabled for all IP telephones.

Does only a single router provide access to the IP network?

In a dual network, 2 routers provide access to the IP network as shown in the diagram below. However, only
one router can be used as an access point to the network.
Therefore, in the diagram below, if router A, whose IP address is assigned as the default gateway IP address
of the PBX and the IP telephones, fails, VoIP communications are no longer possible; they are not able to
switch their default gateway from router A to router B to access the IP network.

IP Network

Router A Router B

Default gateway of Default gateway of

the PBX: Router A the IP Telephone:
Router A

IP Networking Guide 17
2.1 VoIP Requirements

Does the router not use network address translation (NAT/NAPT)?

If the router uses address translation techniques (e.g., NAT/NAPT) to convert between global and local IP
addresses, VoIP communications cannot be carried out effectively. Therefore, the routers used to access
the IP network must not use NAT/NAPT. Generally, NAT and NAPT are features that are available with
routers.

Using NAT/NAPT NOT Using NAT/NAPT

Local IP Address Local IP Address

Domain Domain

Router Router

Global IP Address
Domain

IP Network IP Network

Router Router
Local IP Address
Domain

Note
• If the network devices (e.g., router, firewall) support NAT features, it may be possible to have VoIP
communications over the network. For more information, consult your network administrator.

18 IP Networking Guide
 2.1 VoIP Requirements

Is there only a single IP network between 2 ends of a call?

A huge degradation in speech quality will be produced when calls are made through multiple IP networks
as shown below; therefore, it is recommended that you avoid establishing a VoIP network in this fashion.

PSTN/
BRI QSIG, etc.

IP Network 1 IP Network 2

IP Network 1 IP Network 2

IP Networking Guide 19
2.1 VoIP Requirements

Are the network devices located appropriately for effective VoIP

communications?
Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g.,
routers and switching hubs) there are between the PBX and IP telephones or the IP network interface, the
longer the transmission delays. This is because a certain amount of delay is inevitable when packets go
through each network device.
To prevent unnecessary delays, it is recommended to connect the PBX as close to the IP telephones and
the IP network interface as possible so that the number of the network devices is kept to a minimum.

IP Network

Router Router

Switching
Hub
Switching
Hub

Switching
Hub

2.1.3 Network Devices

You must evaluate the network devices that are used in the existing network to see if a VoIP network can be
implemented. Below are the points that should be evaluated.

Can the firewall pass packets appropriately?

If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets,
listed in the table below, to pass through the network without being blocked by filtering.
For more information, consult your network administrator.

[IP Packets from IPCMPR Card and IP Telephones]

Protocol Description TCP/UDP Default Port No.

RTP (IP telephone Real-time Transport Protocol. UDP 12000 to 12255
connected to IPCMPR) Used for voice data transmission.
RTP (IP-PT connected to UDP 8000 to 8063
IP-EXT16)
Maintenance (IPCMPR) Panasonic proprietary protocol. UDP 35300
Used for communication parameter
Maintenance (IP-EXT16) UDP 9300
negotiation with the PBX, download of
Maintenance (IP country/area data, confirmation of UDP 9301
telephone) connection with the PBX, and notification
of error messages and statistical
information to the PBX.

20 IP Networking Guide
 2.1 VoIP Requirements

Protocol Description TCP/UDP Default Port No.

MGCP (IPCMPR/IP- Media Gateway Control Protocol. UDP 2727
EXT16) Used for call control command data and
LCD/LED data transmission.
MGCP (IP telephone) UDP 2427
DHCP (IPCMPR) Dynamic Host Configuration Protocol. UDP 67, 68
Used for receiving an IP address from a
DHCP (IP telephone) UDP 67, 68
DHCP server.
FTP (Port mode) File Transfer Protocol. TCP 20, 21
Used for receiving a data file from a FTP
server to upgrade the firmware version.
SNTP (IPCMPR) Simple Network Time Protocol. UDP 123
Used for clock synchronisation.
SNMP (IPCMPR) Simple Network Management Protocol. UDP 161
Used for monitoring network-attached
devices.

[IP Packets from V-IPGW16 Card]

Protocol TCP/UDP Default Port No.

HTTP TCP 10000 to 10447
RTP/RTCP UDP
H.245 TCP
H.225.0 Call Signalling TCP 1720
H.225.0 RAS UDP 1719
QSIG Connectionless Tunnelling TCP 1718
QSIG Connectionless Tunnelling UDP 1717

Are layer 2 or higher switches used?

Use of repeater hubs can increase the network load, and therefore may result in degradation in speech
quality.
To ensure high speech quality, use only layer 2 or higher switches. Use of layer 2 or higher switches is also
strongly recommended for connecting IP telephones.

Note
Note that the port of the switching hub that connects to the IPCMPR/IP-EXT16 cards should be set to
operate under "Auto Negotiation" mode.

Are Category 5 (CAT 5) or higher cables used?

When connecting network devices, make sure to use CAT 5 or higher cables. If other types of cables are
used, communications may not be carried out normally.

IP Networking Guide 21
2.1 VoIP Requirements

2.1.4 QoS (Quality of Service)

Some routers permit the configuration of priority control features. This allows the router to give higher priority
to voice packets and lower the rate of loss and delays during transmissions, hence improving speech quality.
It is strongly recommended that you use this feature, especially in networks where traffic is heavy.

Typically, a router identifies what packets to pass in priority by checking the value in the ToS field of the
header of IP packets. The V-IPGW16 card has the ability to set the ToS field of outgoing voice packets.
When the card is appropriately configured, the router can give voice packets from the card higher priority.
Consult your network administrator when setting the ToS field, as the setting value must conform to the
router's specifications.

Notes
• Some switches also permit the configuration of priority control features. For more information,
consult your network administrator.
• To adjust the value in the ToS field, refer to "2.7.9 [1-1] Slot—Virtual IP Gateway Shelf Property" in
the PC Programming Manual.

22 IP Networking Guide
 2.2 VoIP Requirements Checklist

2.2 VoIP Requirements Checklist

Use the following checklists to see if you can implement a VoIP network. The answers identified in
underlined bold-face letters are the required answers for the corresponding questions.

Bandwidth Assessment

No. Question Answer Memo Ref.

• IP network bandwidth
Does the network have enough bandwidth to = kbps
support VoIP communications?
Yes • Available bandwidth for VoIP
1 Make sure that there is more bandwidth available p. 14
= kbps
for VoIP communications than the amount No
actually required. • Required bandwidth for VoIP
= kbps

Network Configuration

No. Question Answer Memo Ref.

Is the IP network a managed network? Type of IP network:
Make sure to use a managed IP network such as
Frame Relay, Leased Line, or IP-VPN (Virtual Yes
2-a p. 17
Private Network). The IPCMPR/IP-EXT16 cards
are not intended for use on the Internet (including No
an Internet VPN).

Yes
2-b Is it possible to have static IP addressing? p. 17
No

Does only a single router provide access to Yes

2-c p. 17
the IP network?
No

Does the router not use network address Yes

2-d p. 18
translation (NAT/NAPT)?
No

Is there only a single IP network between 2 Yes

2-e p. 19
ends of a call?
No
Are the network devices located appropriately
for effective VoIP communications?
Yes
2-f It is recommended to connect the PBX as close p. 20
to IP telephones and the IP network interface as No
possible.

IP Networking Guide 23
2.2 VoIP Requirements Checklist

Network Devices

No. Question Answer Memo Ref.

Can the firewall pass packets appropriately? Model of firewall:
When a firewall is used, make sure to configure Yes
3-a the firewall appropriately to allow VoIP packets to p. 20
pass through the network without being blocked No
by filtering.
Are layer 2 or higher switches used? Model of switch:
Do not use repeater hubs as they can increase
the network load. Yes
3-b p. 21
Also note that the port of the switching hub that
No
connects to the IPCMPR/IP-EXT16 cards should
be set to operate under "Auto Negotiation" mode.

Yes
3-c Are Category 5 (CAT 5) or higher cables used? p. 21
No

QoS (Quality of Service)

No. Question Answer Memo Ref.

Model of the router/switch:

Can the router or switch be configured to Yes

4 V-IPGW16 card's ToS field p. 22
use priority control features?
No setting:

24 IP Networking Guide
 Section 3
Connection to the LAN

This section describes the process of connecting the

IPCMPR/IP-EXT16 cards and IP telephones to the LAN.

IP Networking Guide 25
3.1 Connecting the IPCMPR/IP-EXT16 Card to the LAN

3.1 Connecting the IPCMPR/IP-EXT16 Card to the

LAN
Refer to the following example to connect the IPCMPR or IP-EXT16 card to the LAN.
When IPCMPR/IP-EXT16 cards are connected to the LAN for the first time, you must assign IP addressing
information to them. Refer to "4.1 Programming the IPCMPR Card" or "4.2 Programming the IP-EXT16
Card" for instructions respectively.

Notes
• Use an Ethernet straight cable with an RJ45 connector to connect the IPCMPR or IP-EXT16 card
to a switching hub. The cable should be a 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher
cable.
• Before connecting the IPCMPR or IP-EXT16 card, attach the included ferrite core to the cable.
• Make sure to set the port of the switching hub that connects to the IPCMPR or IP-EXT16 card to
operate under "Auto Negotiation" mode.
• When using the VLAN feature on the network, make sure that the IPCMPR or IP-EXT16 card is
connected to a layer 2 switch that is IEEE 802.1Q compliant, and that is configured for VLANs. In
addition, the port of the switching hub to which the IPCMPR or IP-EXT16 card is connected must
be set to "Untagged". Consult your network administrator for details.
• To use a KX-NT265, make sure that the Local Processor (LPR) software of the IP-EXT16 card is
as follows:
– PIPEXT Software Version 1.001 or later.
– PVOIPEX Software Version 1.011 or later.

Attaching a ferrite core to the cable

1. Wrap the cable once around the ferrite core, leaving 3 cm between the ferrite core and the connector.
2. Close the case of the ferrite core.

5 cm
3 cm

OR

For IPCMPR Card For IP-EXT16 Card

Note
If you need to open the ferrite core, use a flathead screwdriver to unlatch the case.

26 IP Networking Guide
 3.1 Connecting the IPCMPR/IP-EXT16 Card to the LAN

Connecting the IPCMPR card to a switching hub

Router
LAN Port

Switching Hub

Switching Hub
Ethernet Straight Cable

IP Softphone
IP-PT
with 2 ports
SIP Extension
PC

IP Networking Guide 27
3.1 Connecting the IPCMPR/IP-EXT16 Card to the LAN

Connecting the IP-EXT16 card to a switching hub

RJ45
Router

Switching Hub

Switching Hub
Ethernet Straight Cable

PC
IP-PT
with 2 ports
PC
IP-PT
with a primary port only

28 IP Networking Guide
 3.2 Connecting the IP Telephones

3.2 Connecting the IP Telephones

When an IP telephone is connected to the LAN and power is supplied for the first time, you will be prompted
to set network parameters. The network parameters must be set for the IP telephone before it can be used.
Refer to "4.3 Programming the IP Telephones" for instructions.

Connecting an IP Telephone to a Switching Hub

When connecting an IP telephone to the LAN, connect it to a switching hub.

Notes
• Use an Ethernet straight cable with an RJ45 connector to connect the IP telephone to a switching
hub. The cable should be a 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher cable.
• When using the VLAN feature on the network, make sure that the switching hub to be connected
is IEEE 802.1Q compliant and is configured for VLANs. In addition, the port of a switching hub that
the IP telephone is connected to must be set to "Trunk" port, to allow VLAN tagging. Consult your
network administrator for details.
• Since an IP softphone is installed and operates on a PC, the PC must be connected to the LAN to
use the IP softphone on the network.
The diagram below is for connecting an IP-PT to a switching hub. For SIP Extensions, refer to the
documentation of your SIP Extension.

Example: KX-NT346
To a Switching Hub

Ethernet Straight Cable

IP Networking Guide 29
3.2 Connecting the IP Telephones

Connecting an AC Adaptor to an IP Telephone

IP-PTs and some SIP Extensions comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE
is available on your network, these IP telephones can receive the necessary power supply from the network
through the network cable. In this case, no AC adaptor is needed for the IP telephones.
However, if PoE is not available, you will need to connect an AC adaptor to the IP telephone.

Note
Use only the specified type of AC adaptor for each IP telephone. For details, refer to the documentation
of your IP telephone.

Example: KX-NT346
To Wall Socket

AC Adaptor Cord

30 IP Networking Guide
 3.2 Connecting the IP Telephones

Connecting a PC to an IP Telephone
You can connect a PC to some IP telephones (e.g., KX-NT300 series) using the IP telephone's secondary
port. In this case, only a single port from the LAN's network interface (switching hub) is required to connect
both the IP telephone and PC to the LAN.

Notes
• Use an Ethernet straight cable with an RJ45 connector to connect a PC to the IP telephone. The
cable should be a 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher cable.
• Only a PC can be connected to the secondary port of an IP telephone. Other IP telephones, or
network devices such as routers or switching hubs, cannot be connected.
• Generally, it is recommended that you connect no more than one PC to the secondary port of each
IP telephone.

Example: KX-NT346
To a PC

Ethernet Straight Cable

IP Networking Guide 31
3.2 Connecting the IP Telephones

32 IP Networking Guide
 Section 4
Programming

This section describes the process of programming the

IPCMPR card, the IP-EXT16 card and IP telephones covering
the following topics: (1) setting network parameters for the
cards and IP telephones, and (2) registering and de-
registering the IP telephones.

IP Networking Guide 33
4.1 Programming the IPCMPR Card

4.1 Programming the IPCMPR Card

4.1.1 Assigning the IP Addressing Information

The IP addressing information for the IPCMPR card can be assigned automatically through a DHCP server
or entered manually using the KX-TDE Maintenance Console.

Notes
• It is assumed that you have already installed the Maintenance Console on your PC.
• The contents and design of the software are subject to change without notice.
• Screen shots reprinted with permission from Microsoft Corporation.

Programming from Quick Setup

1. Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.
2. Start the KX-TDE Maintenance Console from the Start menu.
3. "Information before programming" appears.
a. Carefully read this important additional information, which includes updates to this and other
manuals.
b. Click OK to close this window.
4. a. Enter the Installer Level Programmer Code (default: INSTALLER).
b. Click OK.
5. a. Click Connect → LAN or RS-232C from the menu bar, depending on the type of PC connection
with the PBX.
b. The Login screen appears.
6. a. Enter the system password for installer (default: 1234).
b. Click Setup, then the Setup screen appears.
c. Specify the settings as required.
Note
When connecting to the PBX for the first time selecting LAN, the IP Address and Port Number
must be set to 192.168.0.101 and 35300 respectively.
d. Click OK to return to the Login screen.
e. Click OK.
7. Quick Setup will launch automatically. In Quick Setup—Step 4, the IP addressing information for the
IPCMPR card can be assigned automatically through a DHCP server or entered manually.

34 IP Networking Guide
 4.1 Programming the IPCMPR Card

When using a DHCP server:

a. Select Enable for the DHCP Client setting.
b. Click Apply.
Note
The boxes will turn grey and the IP addresses will
be assigned automatically after the PBX is reset.

When not using a DHCP server:

a. Select Disable for the DHCP Client setting.
b. In the IP Address for IPCMPR Card box, type the
IP address of the IPCMPR card.*1
c. In the IP Address for VoIP-DSP box, type the IP
address of the DSP16 or DSP64 card.*2
d. In the Subnet Mask box, type the subnet mask
address of the network.*3
e. In the Default Gateway box, type the IP address of
the default gateway.*4
f. Click Apply.
The system menu appears.

Programming from the system menu

1. The IP addressing information for the IPCMPR card
can also be assigned from the system menu.
a. Under Configuration, click Slot.
b. Move the mouse pointer over the IPCMPR card. A
menu will be shown under the mouse pointer.
c. Click Card Property.

2. When using a DHCP server:

a. Click the LAN Setting tab, then select Enable for
the DHCP Client setting.
b. Click Apply.

IP Networking Guide 35
4.1 Programming the IPCMPR Card

When not using a DHCP server:

a. Click the LAN Setting tab, then select Disable for
the DHCP Client setting.
b. In the IP Address for IPCMPR Card box, type the
IP address of the IPCMPR card.*1
c. In the IP Address for VoIP-DSP box, type the IP
address of the DSP16 or DSP64 card.*2
d. In the Subnet Mask box, type the subnet mask
address of the network.*3
e. In the Default Gateway box, type the IP address of
the default gateway.*4
f. Click Apply.
3. a. A screen will appear with information that any changes made in step 2 will be activated after the
PBX is restarted.
b. Click OK to restart the PBX.

IMPORTANT
• Do not change the IP addresses of the IPCMPR and DSP cards once IP telephones are
registered to the PBX using these IP addresses.
The IP telephones will not operate properly if these IP addresses are changed.
• A DHCP server must be able to use a "client identifier" option specified by RFC 2131.
• The PBX will not start properly if the IP addresses cannot be assigned automatically by the
DHCP server when DHCP Client is set to Enable. In this case, you need to consult your
network administrator because the DHCP server on your network may not be running or a
network failure may have occurred. If the DHCP server is not available, change the DHCP
Client setting to Disable and set fixed IP addresses, then restart the PBX.
To change the DHCP Client setting, connect the PC with an RS-232C cross cable or Ethernet
straight cable. When connecting the PC with an Ethernet straight cable, make sure the PBX
is disconnected from the LAN and then connect the PC with an Ethernet straight cable
using 192.168.0.101 for the IP address of the IPCMPR card.
*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"
*2 Valid IP address range: "1.0.0.0" to "223.255.255.255"
*3 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*4 Valid IP address range: "1.0.0.0" to "223.255.255.255"

36 IP Networking Guide
 4.2 Programming the IP-EXT16 Card

4.2 Programming the IP-EXT16 Card

4.2.1 Assigning the IP Addressing Information

When an IP-EXT16 card is placed on the LAN for the first time, it is necessary to assign IP addressing
information to the card. This is done using the KX-TDE Maintenance Console.

1. a. Under Configuration, click Slot.

b. Move the mouse pointer over the IP-EXT card. A
menu will be shown under the mouse pointer.
c. Click Ous to set the card to out-of-service status.
d. Move the mouse pointer over the IP-EXT card,
then click Card Property.

2. a. In the IP Address box, type the IP address of the

card.*1
b. In the Subnet Mask box, type the subnet mask
address of the network.*2
c. Click Apply.

3. If the IP address of the default gateway needs to be

entered:
a. Click Common Settings. A dialogue box will
appear.
b. In the Gateway Address box, type the IP address
of the default gateway.*3
c. Click OK.
Note
To activate any changes made in step 3, it is
necessary to set all installed IP-EXT cards to out-
of-service status (OUS), then back to in-service
status (INS).
4. Move the mouse pointer over the IP-EXT card, then click INS to set the card to in-service status.

*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"

*2 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*3 Valid IP address range: "1.0.0.0" to "223.255.255.255"

IP Networking Guide 37
4.3 Programming the IP Telephones

4.3 Programming the IP Telephones

4.3.1 Assigning the IP Addressing Information

The IP address of an IP telephone, the subnet mask address, the default gateway address, and the PBX IP
address must be assigned to the IP telephone before it can be used on the network. These IP addressing
information can be assigned in the following ways;

For IP-PTs connected to the IPCMPR Card

1. Using a DHCP server when the IP-PT is on the same LAN with the PBX
The DHCP server automatically assigns the IP address of the IP-PT, the subnet mask address, and the
default gateway address to the IP-PT.
The PBX IP address can also be assigned automatically to the IP-PT in process of being registered to
the PBX. For details about registering the IP-PT, refer to "4.4.1 Registering IP Telephones".
2. Using a DHCP server when the IP-PT is on the remote office LAN
While the DHCP server automatically assigns the IP address of the IP-PT, the subnet mask address,
and the default gateway address to the IP-PT, only the PBX IP address must be assigned manually.
Follow the procedure below to assign the PBX IP address.
If you need to set VLAN parameters, follow the procedure described in "4.3.2 Setting the VLAN
Parameters" after assigning the IP addresses without ending programming.
KX-NT300 series/IP Softphone

To start programming
SETUP
Supply power to the IP-PT.
Press "SETUP"
when it is displayed.

To enter the IP address of the IPCMPR card (PBX IP Address)

EXIT
PBX IP Address*
Select "PBX". ENTER ENTER Press "EXIT".

To set VLAN parameters

To the VLAN settings

OR

To end programming

STORE The IP-PT will reboot

and establish connection
to the network.
Press "STORE".

* Valid IP address range: "1.0.0.0" to "223.255.255.255"

38 IP Networking Guide
 4.3 Programming the IP Telephones

KX-NT265 (software version 2.00 or later only)

To start programming
PROG.

Supply power to the IP-PT.

Press PROGRAM
while "Searching" is displayed.

To enter the IP address of the IPCMPR card (PBX IP Address)

VOL

PBX IP HOLD

Address*

Press VOLUME Press SP-PHONE Press SP-PHONE. Press HOLD to return

to select "PBX". twice. to the Menu screen.

To set VLAN parameters

To the VLAN settings

OR

To end programming
The IP-PT will reboot
and establish connection
to the network.
Press STORE.

* Valid IP address range: "1.0.0.0" to "223.255.255.255"

IP Networking Guide 39
4.3 Programming the IP Telephones

3. Not using a DHCP server when the IP-PT is on the same LAN with the PBX
Only the PBX IP address can be assigned automatically to the IP-PT in process of being registered to
the PBX. For details about registering the IP-PT, refer to "4.4.1 Registering IP Telephones".
Follow the procedure below to assign the IP address of the IP-PT, the subnet mask address, and the
default gateway address manually.
If you need to set VLAN parameters, follow the procedure described in "4.3.2 Setting the VLAN
Parameters" after assigning the IP addresses without ending programming.
KX-NT300 series/IP Softphone
To start programming
SETUP
Supply power to the IP-PT.
Press "SETUP" when it is displayed.

To set the IP address of the IP-PT

Select "Network". ENTER Select "Disable" Select "IP Address". ENTER

for DHCP setting.

IP Address*1
ENTER
To set the subnet mask address

Subnet Mask Address*2

Select "Subnet Mask". ENTER ENTER

To set the default gateway address (if required)

Default Gateway Address*3

Select "Default Gateway". ENTER ENTER

To set VLAN parameters

EXIT
To the VLAN settings
Press "EXIT".
OR
To end programming
EXIT STORE The IP-PT will reboot
and establish connection
to the network.
Press "EXIT". Press "STORE".

*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"

*2 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*3 Valid IP address range: "1.0.0.0" to "223.255.255.255"

40 IP Networking Guide
 4.3 Programming the IP Telephones

KX-NT265 (software version 2.00 or later only)

To start programming
PROG.

Supply power to the IP-PT.

Press PROGRAM
while "Searching" is displayed.

To set the IP address of the IP-PT

VOL VOL

Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE

select "Network". select "DHCP (Disable)". twice.

IP Address*1

Press SP-PHONE.

To set the subnet mask address

VOL

Subnet Mask Address*2

Press VOLUME to Press SP-PHONE. Press SP-PHONE.

select "Subnet Mask".

To set the default gateway address (if required)

VOL

Default Gateway Address*3

Press VOLUME to Press SP-PHONE. Press SP-PHONE.

select "Default GW".

To set VLAN parameters

HOLD
To the VLAN settings
Press HOLD to return
to the Menu screen.
OR

To end programming
HOLD The IP-PT will reboot
and establish connection
to the network.
Press HOLD to return Press STORE.
to the Menu screen.

*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"

*2 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*3 Valid IP address range: "1.0.0.0" to "223.255.255.255"

IP Networking Guide 41
4.3 Programming the IP Telephones

4. Not using a DHCP server when the IP-PT is on the remote office LAN
All the IP addressing information must be assigned manually.
Follow the procedure below to assign the IP addressing information.
If you need to set VLAN parameters, follow the procedure described in "4.3.2 Setting the VLAN
Parameters" after assigning the IP addresses without ending programming.
KX-NT300 series/IP Softphone
To start programming
SETUP
Supply power to the IP-PT.
Press "SETUP" when it is displayed.

To set the IP address of the IP-PT

Select "Network". ENTER Select "Disable" Select "IP Address". ENTER

for DHCP setting.

IP Address*1
ENTER
To set the subnet mask address

Subnet Mask Address*2

Select "Subnet Mask". ENTER ENTER

To set the default gateway address (if required)

Default Gateway Address*3

Select "Default Gateway". ENTER ENTER

To enter the IP address of the IPCMPR card (PBX IP Address)

EXIT
PBX IP Address*1

Return to the Select "PBX". ENTER ENTER Press "EXIT".

Menu screen.

To set VLAN parameters

To the VLAN settings
OR
To end programming

STORE The IP-PT will reboot

and establish connection
to the network.
Press "STORE".

*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"

*2 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*3 Valid IP address range: "1.0.0.0" to "223.255.255.255"

42 IP Networking Guide
 4.3 Programming the IP Telephones

KX-NT265 (software version 2.00 or later only)

To start programming
PROG.

Supply power to the IP-PT.

Press PROGRAM
while "Searching" is displayed.

To set the IP address of the IP-PT

VOL VOL

Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE

select "Network". select "DHCP (Disable)". twice.

IP Address*1

Press SP-PHONE.

To set the subnet mask address

VOL

Subnet Mask Address*2

Press VOLUME to Press SP-PHONE. Press SP-PHONE.

select "Subnet Mask".

To set the default gateway address (if required)

VOL

Default Gateway Address*3

Press VOLUME to Press SP-PHONE. Press SP-PHONE.

select "Default GW".

To enter the IP address of the IPCMPR card (PBX IP Address)

VOL

HOLD HOLD
PBX IP
Address*1
Press HOLD
twice to return Press VOLUME Press SP-PHONE Press Press HOLD
to the Menu screen. to select "PBX". twice. SP-PHONE. to return to the
Menu screen.
To set VLAN parameters
To the VLAN settings
OR

To end programming
The IP-PT will reboot
and establish connection
to the network.
Press STORE.

*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"

*2 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*3 Valid IP address range: "1.0.0.0" to "223.255.255.255"

IP Networking Guide 43
4.3 Programming the IP Telephones

For IP-PTs connected to the IP-EXT16 Card

1. Using a DHCP server to automate the assignment of IP addressing information
The IP address of the IP-PT, the subnet mask address, and the default gateway address can be
assigned automatically by the DHCP server.
Only the IP address of the IP-EXT16 card (PBX IP address) must be assigned manually.
Follow the procedure below to assign the PBX IP address.
If you need to set VLAN parameters, follow the procedure described in "4.3.2 Setting the VLAN
Parameters" after assigning the IP addresses without ending programming.
KX-NT136/IP Softphone

To start programming
SETUP
Supply power to the IP-PT.
Press "SETUP"
when it is displayed.

To enter the IP address of the IP-EXT16 card (PBX IP Address)

EXIT
PBX IP Address*
Select "PBX". ENTER ENTER Press "EXIT".

To set VLAN parameters

To the VLAN settings

OR

To end programming

STORE The IP-PT will reboot

and establish connection
to the network.
Press "STORE".

* Valid IP address range: "1.0.0.0" to "223.255.255.255"

44 IP Networking Guide
 4.3 Programming the IP Telephones

KX-NT265

To start programming
PROG.

Supply power to the IP-PT.

Press PROGRAM
while "Searching" is displayed.

To enter the IP address of the IP-EXT16 card (PBX IP Address)

VOL

PBX IP HOLD

Address*

Press VOLUME Press SP-PHONE Press SP-PHONE. Press HOLD to return

to select "PBX". twice. to the Menu screen.

To set VLAN parameters

To the VLAN settings

OR

To end programming
The IP-PT will reboot
and establish connection
to the network.
Press STORE.

* Valid IP address range: "1.0.0.0" to "223.255.255.255"

IP Networking Guide 45
4.3 Programming the IP Telephones

2. Not using a DHCP server when assigning IP addressing information

All the IP addressing information must be assigned manually.
Follow the procedure below to assign the IP addressing information.
If you need to set VLAN parameters, follow the procedure described in "4.3.2 Setting the VLAN
Parameters" after assigning the IP addresses without ending programming.
KX-NT136/IP Softphone
To start programming
SETUP
Supply power to the IP-PT.
Press "SETUP" when it is displayed.

To set the IP address of the IP-PT

Select "Network". ENTER Select "Disable" Select "IP Address". ENTER

for DHCP setting.

IP Address*1
ENTER
To set the subnet mask address

Subnet Mask Address*2

Select "Subnet Mask". ENTER ENTER

To set the default gateway address (if required)

Default Gateway Address*3

Select "Default Gateway". ENTER ENTER

To enter the IP address of the IP-EXT16 card (PBX IP Address)

EXIT
PBX IP Address*1

Return to the Select "PBX". ENTER ENTER Press "EXIT".

Menu screen.

To set VLAN parameters

To the VLAN settings
OR
To end programming

STORE The IP-PT will reboot

and establish connection
to the network.
Press "STORE".

*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"

*2 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*3 Valid IP address range: "1.0.0.0" to "223.255.255.255"

46 IP Networking Guide
 4.3 Programming the IP Telephones

KX-NT265

To start programming
PROG.

Supply power to the IP-PT.

Press PROGRAM
while "Searching" is displayed.

To set the IP address of the IP-PT

VOL VOL

Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE

select "Network". select "DHCP (Disable)". twice.

IP Address*1
Press SP-PHONE.

To set the subnet mask address

VOL

Subnet Mask Address*2

Press VOLUME to Press SP-PHONE. Press SP-PHONE.

select "Subnet Mask".

To set the default gateway address (if required)

VOL

Default Gateway Address*3

Press VOLUME to Press SP-PHONE. Press SP-PHONE.

select "Default GW".

To enter the IP address of the IP-EXT16 card (PBX IP Address)

VOL

HOLD HOLD
PBX IP
Address*1
Press HOLD
twice to return Press VOLUME Press SP-PHONE Press Press HOLD
to the Menu screen. to select "PBX". twice. SP-PHONE. to return to the
Menu screen.
To set VLAN parameters
To the VLAN settings
OR

To end programming
The IP-PT will reboot
and establish connection
to the network.
Press STORE.

*1 Valid IP address range: "1.0.0.0" to "223.255.255.255"

*2 Valid subnet mask address range: "0.0.0.0" to "255.255.255.255"
*3 Valid IP address range: "1.0.0.0" to "223.255.255.255"

IP Networking Guide 47
4.3 Programming the IP Telephones

For SIP Extensions

1. Using a DHCP server to automate the assignment of IP addressing information
The IP address of the SIP Extension, the subnet mask address, and the default gateway address can
be assigned to the SIP Extension automatically by the DHCP server.
The IP address of the IPCMPR card (PBX IP address) must be assigned manually on the SIP Extension
side.
For instructions, refer to the documentation of the SIP Extension.
2. Not using a DHCP server when assigning IP addressing information
All the IP addressing information must be assigned manually.
For instructions, refer to the documentation of the SIP Extension.

Notes
• SIP Extensions can only receive IP addressing information from a DHCP server on its own LAN.
Therefore, when SIP Extensions are located on several LANs, a DHCP server is required on each
LAN.
• When the DHCP client function is enabled for SIP Extensions, simply connect the SIP Extensions
to the LAN to use the DHCP server. For the DHCP client function setting, refer to the
documentation of the SIP Extension.

48 IP Networking Guide
 4.3 Programming the IP Telephones

4.3.2 Setting the VLAN Parameters

To establish voice communications between IP telephones, the primary ports of the IP telephones and the
connected PBX must belong to the same VLAN. Consult your network administrator and obtain the
appropriate VLAN ID.
If you are using an IP telephone equipped with two ports, it is possible to place primary and secondary ports
of the IP telephone on different VLANs by assigning separate VLAN IDs to each port.

Follow the procedure below for all IP-PTs on the network, using appropriate VLAN IDs.

Note
The procedure for SIP Extensions may vary depending on the type of the SIP Extension being used.
Refer to the documentation of your SIP Extension for instructions.

KX-NT300 series/KX-NT136/IP Softphone

After assigning
the IP addresses
Select "VLAN". ENTER Select "Enable" for
VLAN setting.

To set the VLAN ID for the primary port

VLAN ID

Select "Primary port". ENTER Select "VLAN ID". ENTER 1–4094

VLAN Priority*

ENTER Select "VLAN Priority". ENTER 0–7 ENTER

To set the VLAN ID for the secondary port

Return to the Select ENTER Select "VLAN ID". ENTER

VLAN setting screen. "Secondary port (TO PC)".

VLAN ID VLAN Priority*

1–4094 ENTER Select ENTER 0–7 ENTER

"VLAN Priority".

To end programming

STORE The IP-PT will reboot

and establish connection
to the network.
Return to the Press "STORE".
Menu screen.

* The VLAN priority of the primary port must be set higher than the priority of the secondary port. The
larger the number, the higher the priority.

IP Networking Guide 49
4.3 Programming the IP Telephones

KX-NT265

VOL VOL

After assigning
the IP addresses
Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE.
select "VLAN". select "VLAN (Enable)".

VLAN ID VLAN Priority*

1–4094 Press SP-PHONE. 0–7 Press SP-PHONE.

To end programming
The IP-PT will reboot
HOLD
and establish connection
to the network.

Press HOLD to return Press STORE.

to the Menu screen.

50 IP Networking Guide
 4.4 Registering IP Telephones

4.4 Registering IP Telephones

4.4.1 Registering IP Telephones

After the programming of the PBX and IP telephone is finished, the IP telephone must be registered to the
PBX. This is done using the Maintenance Console.

Registration of IP-PTs
1. a. Under Configuration, click Slot.
b. When registering with V-IPEXT32 Card:
Move the mouse pointer over the white PBX image
of IPCMPR Virtual Slot at the bottom of the
screen, and click Select Shelf. Move the mouse
pointer over the V-IPEXT32 card. A menu will be
shown under the mouse pointer.

When registering with IP-EXT Card:

Move the mouse pointer over the IP-EXT card. A
menu will be shown under the mouse pointer.
c. Click Port Property.

2. Click Registration.
A dialogue box will appear. Non-registered (available)
extension numbers are displayed on the left.

IP Networking Guide 51
4.4 Registering IP Telephones

3. a. Highlight numbers and click the right arrow to

select them for registration.
b. Click Next. A screen will appear with information
on the current IP-PT extension number and index
number for programming.

Notes
• If the IP-PT has been connected to the LAN
and power has been turned on, the IP address
of the IPCMPR card will be assigned
automatically.
• If not, connect the IP-PT to the LAN and turn
the power on within 5 minutes after this
operation is done. The IP address of the
IPCMPR card will then be assigned
automatically.
c. Click Next.
• If the registration is still in progress, the
dialogue box will show "Waiting for IP-PT to
register...". Click OK.
• If the registration is successful, the dialogue
box will show "Registration succeed". If there
are more IP-PTs to be registered, click
Continue to resume or Cancel to terminate
the registration. If not, click Close.

Once the IP-PT is successfully registered, the status of the IP-PT will update to show "Registered".

Registration of SIP Extensions

1. a. Under Configuration, click Slot.
b. Move the mouse pointer over the white PBX image
of IPCMPR Virtual Slot at the bottom of the
screen.
c. Click Select Shelf.
d. Move the mouse pointer over the V-SIPEXT32
card. A menu will be shown under the mouse
pointer.
e. Click Port Property.
2. Assign extension numbers to the SIP Extensions.
• If the Automatic Extension Number Set for
Extension Card feature is enabled, the extension
numbers of SIP Extension are automatically
assigned. To programme this feature, refer to
"2.7.59 [1-3] Option—New Card Installation—
Automatic Extension Number Set for Extension
Card" in the PC Programming Manual.
• If not, enter the extension number for each SIP
Extension manually.

52 IP Networking Guide
 4.4 Registering IP Telephones

3. Set passwords for the SIP Extensions.

a. Click the cell in the Connection column for each
SIP Extension you wish to register. The Command
Connection screen appears.
b. Click OUS.
c. Enter a password in the Password box for each SIP
Extension.
d. Click Apply.
e. Click the cell in the Connection column for each
SIP Extension to which a password has been
assigned. The Command Connection screen
appears.
f. Click INS.
g. Click OK.
Note
Alternatively, it is possible to set an extension
number as a password for each SIP Extension
automatically.
• In order to set the password automatically, do the
following in substitution for step c of the procedure
above.
a. Click Copy to. A screen will appear with
information on assigned extension numbers
for SIP Extensions.
b. Click Select All.
c. Click Execute to copy each Extension
Number to Password.
d. Click Yes.
e. Click OK to return to the Port Property screen.

IP Networking Guide 53
4.4 Registering IP Telephones

4. Programme the SIP Extension you wish to register.

a. Set the IP address of the IPCMPR card, extension
number, and password in the corresponding fields
for your SIP Extension.
b. Send a request from the SIP Extension to the PBX
for registration.
• If the authentication information of the SIP
Extension and the PBX match, the registration
is successful.

Notes
• When programming the SIP Extension, the
names of the corresponding fields may differ
depending on the type of SIP Extension you
are using.
• For details about the actual operation of SIP
Extensions, refer to the documentation of the
SIP Extension.
• For certain SIP Extensions, you may need to
set a Sign-in name, which should consist of
the extension number and the IP address of
the IPCMPR card (e.g., [email protected]).

54 IP Networking Guide
 4.4 Registering IP Telephones

4.4.2 De-registering IP Telephones

De-registration of IP-PTs
1. a. Under Configuration, click Slot.
b. When de-registering from V-IPEXT32 Card:
Move the mouse pointer over the white PBX image
of IPCMPR Virtual Slot at the bottom of the
screen, and click Select Shelf. Move the mouse
pointer over the V-IPEXT32 card. A menu will be
shown under the mouse pointer.

When de-registering from IP-EXT Card:

Move the mouse pointer over the IP-EXT card. A
menu will be shown under the mouse pointer.
c. Click Port Property.

2. Click De-registration.
A dialogue box will appear. Registered extension
numbers are displayed on the left.
3. a. Highlight numbers and click the right arrow to
select them for de-registration.
b. Click Next.
A dialogue box will appear.
c. Click Confirm.
• If the de-registration is successful, the
dialogue box will show "De-registration
succeed".
d. Click Close.

Once the IP-PT is successfully de-registered, the status of the IP-PT will update to show "None".

IP Networking Guide 55
4.4 Registering IP Telephones

Forced De-registration of IP-PTs

Follow the steps below to forcibly de-register an IP-PT when normal de-registration was unsuccessful.

1. a. Under Configuration, click Slot.

b. When de-registering from V-IPEXT32 Card:
Move the mouse pointer over the white PBX image
of IPCMPR Virtual Slot at the bottom of the
screen, and click Select Shelf. Move the mouse
pointer over the V-IPEXT32 card. A menu will be
shown under the mouse pointer.

When de-registering from IP-EXT Card:

Move the mouse pointer over the IP-EXT card. A
menu will be shown under the mouse pointer.
c. Click Port Property.

2. Click Forced De-registration.

A dialogue box will appear. Registered extension
numbers are displayed on the left.
3. a. Highlight numbers and click the right arrow to
select them for de-registration.
b. Click Next.
A dialogue box will appear.
c. Click OK.
A dialogue box will appear.
d. Click Confirm.
• If the de-registration is successful, the
dialogue box will show "Forced de-registration
succeed".
e. Click Close.

Once the IP-PT is successfully de-registered, the status of the IP-PT will update to show "None".

56 IP Networking Guide
 4.4 Registering IP Telephones

De-registration of SIP Extensions

The de-registration of SIP Extensions is carried out by deleting either the extension number or password
registered in the PBX.

1. a. Under Configuration, click Slot.

b. Move the mouse pointer over the white PBX image
of IPCMPR Virtual Slot at the bottom of the
screen.
c. Click Select Shelf.
d. Move the mouse pointer over the V-SIPEXT32
card. A menu will be shown under the mouse
pointer.
e. Click Port Property.
2. Delete either the extension number or password in the
boxes shown right.

IP Networking Guide 57
4.4 Registering IP Telephones

58 IP Networking Guide
 Appendix A
Troubleshooting

IP Networking Guide 59
A1 Error Message

A1 Error Message
When a major system error occurs, an error message is displayed on the IP-PT.
For the IP-PT with a single line display (e.g., KX-NT265), only an error code (i.e., ERR XXXX-XXXX) will be
displayed.

Error Message & IP-PT Activity Probable Cause Solution

ERR 1001-0000 • Sub CPU malfunction • Repair or replace the IP-PT.
HARDWARE ERROR
Displays error and stops operating.
ERR 1002-0000 • Sound hardware malfunction
HARDWARE ERROR
Displays error and stops operating.
ERR 1003-0000 • Flash memory malfunction
HARDWARE ERROR
Displays error and stops operating.
ERR 1004-XXXX • PHY (network control IC)
HARDWARE ERROR error
Displays error and stops operating.
ERR 1005-0000 • SDRAM error
HARDWARE ERROR
Displays error and stops operating.
ERR 1006-0000 • SRAM error
HARDWARE ERROR
Displays error and stops operating.
ERR 1007-0000 • Sub CPU malfunction for Self
HARDWARE ERROR Labelling
Displays error and stops operating.
ERR 1051-0000 • PBX software version error • Consult your network
SOFTWARE ERROR administrator.
Displays error and stops operating.
ERR 2001-XXXX • Unexpected error • If this error is displayed
SYSTEM ERROR frequently, repair or replace
Resets and displays error for 5 seconds the IP-PT.
while starting up.
ERR 2002-0000 • Transmission error • Check with the network
POOR LAN CONNECTION administrator whether there is
Resets and displays error for 5 seconds a problem with the LAN.
while starting up. • If this error is displayed
frequently, repair or replace
ERR 2003-0000
the IP-PT.
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.

60 IP Networking Guide
 A1 Error Message

Error Message & IP-PT Activity Probable Cause Solution

ERR 2004-0000 • IP-PT not registered • Check the registration status
UNREGISTERED TO SERVER of the IP-PT.
Resets and displays error for 5 seconds
while starting up.
ERR 2005-0000 • Connection refused by the
NO MORE CONNECTIONS PBX
Resets and displays error for 5 seconds
while starting up.
ERR 2006-XXXX • IP address lease time from • Consult your network
DHCP SERVER REJECTION DHCP server has expired administrator.
Resets and displays error for 5 seconds • IP address lease renewal was
while starting up. refused by DHCP server
ERR 2007-0000 • Communication error with • If this error is displayed
HARDWARE ERROR sub CPU frequently, repair or replace
Resets and displays error for 5 seconds the IP-PT.
while starting up.
ERR 2008-0000 • Sound hardware control error
HARDWARE ERROR
Resets and displays error for 5 seconds
while starting up.
ERR 2009-XXXX • Error information from the • Consult your network
MGCP SERVER REJECTION PBX (MGCP server) administrator.
Resets and displays error for 5 seconds
while starting up.
ERR 2010-0000 • Communication error with • If this error is displayed
HARDWARE ERROR sub CPU for Self Labelling frequently, repair or replace
Resets and displays error for 5 seconds the IP-PT.
while starting up.
ERR 3001-0000 • Communication error with
HARDWARE ERROR sub CPU
Displays error until reset the IP-PT.
ERR 3002-0000 • Sound hardware control error
HARDWARE ERROR
Displays error until reset the IP-PT.
ERR 3003-XXXX • IP address lease renewal was • Consult your network
DHCP SERVER NOT FOUND refused by DHCP server administrator.
Displays error until reset the IP-PT.
ERR 3100-0000 • Bluetooth hardware error • Repair or replace the
BLUETOOTH ERROR Bluetooth wireless headset.
Resets the Bluetooth®* wireless
headset.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks
by Matsushita Electric Industrial Co., Ltd. is under licence.

IP Networking Guide 61
Panasonic Communications Co., Ltd.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.

2007 Panasonic Communications Co., Ltd. All Rights Reserved.

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