MODULE 4

Part 1.1
Your social media engagement officer has requested your help in boosting followers and retweets
on Twitter. How could you help her get more information to better understand and subsequently
increase engagement?
Configure a Power BI report to capture and analyze data from Twitter, allowing you to better
understand why certain posts elicit more responses.
Power Apps using portals can create a new customer site for our followers.
Power Automate can handle our content approvals for us, reducing the time it takes to produce
new content and ensure our quality procedure is followed.

Your team has become frustrated with the number of times they have to perform basic data entry
on project startup. There are many divisions who need the information and sometimes human
error results in mistakes, making it more difficult to make sense of your information. Which
program would be the most help in this situation?
Power Automate
Power Apps
Power BI

Someone has added an item in SharePoint which prompts a workflow to run in Power Automate.
What type of operation have you used to start your workflow?
Trigger
Action
Function-based

A client likes the idea of implementing a Microsoft Power Platform solution, but is concerned
about the ability to interact with a custom API. How should you respond?
Microsoft Power Platform offers the ability to create custom connectors for this purpose which
allow you to connect to Power Apps and Power Automate.
Microsoft Power Platform has over 270 connectors to use in these situations.
Microsoft Power Platform uses connectors that hold a series of functions available for developers.

Someone asks you to describe a connector. How would you respond?

Connectors connect your data source to your app, workflow, or dashboard.
Connectors hold a series of functions available for developers.
Connectors are a cloud-based service that makes it practical and simple for line-of-business users
to build workflows that automate time-consuming business tasks and processes across
applications and services.

Part 1.2
How can business rules be used in both canvas and model-driven apps?
To validate data and show error messages.
Show or hide fields.
Manage solution development and data storage.

Your manager has built a solution using the Microsoft Dataverse using a few of the standard tables
included out of the box. He wants to capture the date that new records are added to the Entity,
but he isn't sure how. He notices that a "Date" field is already inside his Entity, but he wants the
field to have a custom name of "Date Confirmed". What would you recommend he do?
Create a new table with the name "Date Confirmed".
Use the built-in Date column within the table to store the date values, but rename the column to
"Date Confirmed".
Create a new Environment with the name "Date Confirmed".

One of your co-workers has set up a Model-driven application using Dataverse. The app captures
information about computer hardware assets, including their price. Your co-worker is concerned
that users of the application are going to forget to populate the cost center if the part is
expendable. How could this be prevented?
Use Power Automate to validate that the cost center column value is populated.
Use a Business Rule to make the cost center field required if the expendable field is true.
Use a Canvas App instead of a Model-driven app.

Part 1.3
You want to build a mobile app that allows you complete control over the user experience and
design. What type of Power Apps app should you build?
A Model-driven app
A Portal app
A Canvas app

Your project requirements call for the ability to take a picture of a part and identify which model it
is. You are not a data scientist or developer, how can you add this to your app?
Train and use an Object Detection model in your app with AI Builder.
This is not possible.
Add a camera control to your app.

How can data sources be used with Power Apps Canvas apps?
Power Apps can only use its internal data sources.
Power Apps uses only external data sources and does not have an internal data source.
Power Apps can use multiple internal and external data sources in the same app.

Part 1.4
Your sales team is in desperate need of a mobile application that can display rows living in a
SharePoint list. When displaying the records, multiple pieces of information about each record
need to be visible to the user. Which of the following Power Apps tools would you use when
designing your app to achieve this functionality?
Create a gallery to display the sales rows.
Create a form to display the sales rows.
Create an input control to display the sales rows.

You have been tasked with creating a Power App that can scan barcodes that will display the
scanned item's information on the screen. Out of the following control options, which one would
the barcode scanner fall under?
Galleries
Media
Forms

You have a gallery control in your app for displaying all customer orders. Your manager says she
would like to see orders from the last 90 days in addition. How would you reduce the amount of
data she sees?
You would modify the data source to purge out all orders older than 90 days.
Use the data filtering wizard.
Create a formula for your gallery that uses the Filter function.

Part 1.5

When building model-driven apps, which designer is used to define the navigation of your app?
App designer
View designer
Site map designer

If you wanted to create a standard procedure or process for handling service requests, what type
of logic would be best to implement?
Business process flow
Business rule
Workflow

When sharing a model-driven app, which of the following statements is true?

Users just need to be added to a predefined security role
Model-driven apps do not need to be shared, they are accessible to anyone with the app link.
Users need to be added to a predefined or custom security role and one or more security roles
need to be associated with the app.

Part 1.6
Which one of the following selections is a valid target audience for Power Apps portals?
Family members
Employees
Competitors

What role is required to be able to provision Power Apps portals for an organization?
System Administrator
Office 365 Global administrator
System Customizer

Which of the following is the recommended authentication mechanism in Power Apps portals?
Azure Active Directory B2C
Local authentication with username and password
Microsoft account

Part 1.7

To secure and administer Power Automate you can use what resources?
Download the Power Automate administrator application.
Power Automate is only administered via the web portal.
Power Automate can be administered on the web, via PowerShell, or even by building flows.

Where do you find 2 templates?

You have to build and save templates yourself; there are no pre-built templates.
Directly from the Power Automate builder website.
You need to download the template pack from the Microsoft Learn website.

How can data sources be used with Power Automate?

Power Automate can only connect to Microsoft data sources such as Office 365 and Azure.
Power Automate requires you to build custom connectors to access external data.
Power Automate can connect to data sources using one of the 275+ prebuilt connectors or by
building your own custom connector.

Part 1.8
One of your colleagues would like to set up a flow to write an item to a SharePoint list when they
receive an email from their boss. Which of the following would get them started?
See if any templates are available for this scenario. If one exists, use that, otherwise create a blank
flow with a "When an email is received" trigger.
Create an instant cloud flow and set the trigger to be "When an email is received", then add an
action for creating the SharePoint item.
Create an automated cloud flow with only one action: create an item in SharePoint.

Your department would like to set up an approval system for items that are being written to a
SharePoint list. You have been assigned the task of creating the system. Using flow, what's the best
approach?
Create an automated cloud flow from blank and add a trigger for "When a new item is created" in
SharePoint, and actions for the approvals.
Generate an approval flow from the built-in SharePoint Approvals functionality on your SharePoint
list.
Set up a blank flow to send approval emails to the department manager when a new item is
created in the SharePoint List.

Your organization has started using lots of Approval flows, and users are complaining that they
have too many approvals to keep track of. They don’t know what is approved and what is still
pending their approval. What is the easiest way for them to check?
Have the users navigate to the Approval Center in Power Automate.
Have the users set up Outlook rules to catch approvals so they are more visible.
Send the users to the SharePoint list, which holds the records being approved to review which
ones are approved and which ones are not.

One of your colleagues would like to post information about SharePoint items that have been
approved to Twitter. Is this possible? If so, how would he do it?
No, it's not possible. SharePoint lists don't connect to Twitter directly, so there's no way to Tweet
about approved items.
Yes, it's possible. He can create a flow to monitor his SharePoint list for approved items, then notify
him so he can Tweet the details manually.
Yes, it's possible. He can create a flow to monitor his SharePoint list for approved items, then
Tweet the details.

Part 1.9
Power BI helps with which of the following business processes?
Notifying users when a SharePoint list item has changed.
Generating an approval.
Analyzing and displaying data.

Which of the below is a way in which Power BI can help you effectively leverage your data?
Analyze sales data to better allocate resources and place orders, optimizing operations.
Analyze customer data to better target and promote specific items to specific customers.
All of the above.

What are the three elements of Power BI designed to let people create, share, and consume
business insights in the way that serves them, or their role, most effectively?
Desktop, service, and Mobile apps.
Tiles, visualizations, and dashboards.
Reports, dashboards, and tiles.

Part 1.10
What is a dashboard?
One-page collection of visualizations that is created from within the Power BI service (online).
Data which is ready to be used for building visuals.
An application for PCs that lets you gather, transform, and visualize your data.

Which statement is true regarding adding comments to a dashboard?

You can use the “@” symbol to mention a colleague in a comment.
Comments can be added to an entire dashboard but not to individual visualizations on that
dashboard.
Before a comment is published, it must be approved by the dashboard designer.

What is one method for creating a visual?

Drag a field from the Fields list onto the Report view canvas.
Drag a field from the Fields list onto the Visualizations pane.
Drag a field from the Fields list onto the Model view canvas.

Part 1.11
What is a benefit to using Power Virtual Agents?
Improve customer satisfaction
Requires more time than regular customer chat
Doesn't use AI to understand user's intent

What defines how a chatbot conversation plays out?

Publishing
Topics
Entities

Where can you NOT publish a chatbot?

Microsoft Teams
Facebook
YouTube

Part 1.12
You can have up to how many topics in a chatbot?
100
1000
2000

When testing your chatbot, what would best help you find and fix unexpected behavior?
Selecting the same response
Enabling tracking between topics
Creating new topics

Which of the following is a valid reason for a chatbot session to end?

The session has more than 100 turns
The session is longer than 90 minutes
The session has more than 50 turns