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Uber Technologies, Inc.: Production and Operations Management - Student Handout #1

Uber provides added efficiency to customers by efficiently matching riders and drivers through their technology platform. They offer various value-added services including Uber Bike, Uber Luxury with high-end vehicles, and Uber Boat in Miami. The Uber model could potentially work in other industries like trucking by offering cheaper freight transport and secure tracking. Other potential industries for the Uber model include food delivery during the pandemic, garbage collection services, and parking services to help address issues in finding spaces.

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HASSAN AHMAD
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52 views

Uber Technologies, Inc.: Production and Operations Management - Student Handout #1

Uber provides added efficiency to customers by efficiently matching riders and drivers through their technology platform. They offer various value-added services including Uber Bike, Uber Luxury with high-end vehicles, and Uber Boat in Miami. The Uber model could potentially work in other industries like trucking by offering cheaper freight transport and secure tracking. Other potential industries for the Uber model include food delivery during the pandemic, garbage collection services, and parking services to help address issues in finding spaces.

Uploaded by

HASSAN AHMAD
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Production and Operations Management – Student Handout #1

Name: HASSAN AHMAD _____ Roll No.SP18-BBA-044 ______ Section-B _____ Assignment 1 ____Class: BBA (B)
_

UBER TECHNOLOGIES, INC.

Discussion Questions & Answers:


(1)
The market has decided that Uber and its immediate competitors are adding efficiency to our society. How is
Uber providing that added efficiency?

Answer: Uber provided some added efficiency to their customer successfully. Uber is more efficient than
other taxi companies and local taxi. Uber is more efficient for searching a cab who wants to ride and who
wants to drive Uber match their customer and driver through their technology. So, that’s why Uber and its
technology are more efficient than others.
(2)
What other value-added services is UBER providing to their customers?

Answer: These are some value-added services which Uber provide to their customer:-

Uber Bike:
Uber provide this service to their customer from some previous year. This service is cheapest than other
Uber vehicles or service.

Uber Luxury:
Uber also provide this luxury service to their luxury customer. This Uber service is expensive than other
Uber service or vehicles. Cars which are available in Uber luxury that is:
BMW
Audi
Rolls Royce
Lexus
Jaguar

Uber Boat:
Uber provide UberBoat rider service to their customer in Miami. This service is for their also luxury
customer.
(3)
Do you think the Uber model will work in the trucking industry?

Answer: Yes, Uber can work successfully as in a Trucking or Transport companies. Uber is a secure and
cheapest transportation in the world. Local trucking companies have more freight charges. Uber also used
for trucking company for transport and to send any type of goods safely from one place to another place.
Because tracking system of Uber is very perfect and all Uber customers trust on Uber service and their
system.

1
Production and Operations Management – Student Handout #1
Name: HASSAN AHMAD _____ Roll No.SP18-BBA-044 ______ Section-B _____ Assignment 1 ____Class: BBA (B)
_

(4)
In what other areas/industries might the Uber model be used?

Answer: In many areas/industries where Uber might be used:

Uber for Trucking:


Local trucking companies have more freight charges. I hope Uber freight charge will be less than local
trucking companies. Uber also used for trucking company for transport and to send any type of goods safely
from one place to another place. Because tracking system of Uber is very perfect and all Uber customers
trust on Uber service and their system.

Uber for Cooking/food:


Modern generation like to eat foods from food market instead of home. So, in current situation of Covid-19
more of the people are scared from corona virus and people are preferred to not going outside because it’s a
risk of their life. So, people who want to eat outside or market food they preferred to ordered foods online.
Nowadays there are many online food ordered apps like Foodpanda App, Cheetay App. So, I think if Uber
entered in this type of market people will be more preference than other. May be people think this is more
secure and more cheap than others. Uber can easily entered and run successfully in few days.

Uber for Garbage collections:


Uber is also work for collection of garbage from homes or societies. People are more preference than local.
Because there is no any single garbage Collection Company exists.

Uber for Parking Stand:


In Pakistan there are many parking issues people aren’t find any parking places near markets and malls. If
Uber entered in this way help to find the parking places near shopping center, markets, malls, and parks than
people will be easily find the places and there will be decreases in traffic problems etc.

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