Behavioural Interview Questions Using S.T.A.R/C.A.R.L. Method
Behavioural Interview Questions Using S.T.A.R/C.A.R.L. Method
S.T.A.R/C.A.R.L. Method
Adaptation:
1. Tell me about a time when you had to adjust your work priorities/ had to pivot to meet changing
demands.
Administration:
2. Tell me about a time when you demonstrated clerical and administrative skills with accurate data entry and
word processing skills.
Analytical:
3. Tell me about a time when you demonstrated good analytical skills and attention to detail.
Budgeting:
4. Tell me about a time when you demonstrated an ability to develop and manage the business and administrative
systems and undertook business planning and budgeting, project management and the costing of operations and
projects.
Client:
5. Tell me about a time when you were in a challenging client-facing situation and how did you handle it.
6. Tell me about a time when you had to liaise and communicate effectively with a range of stakeholders.
Communication/ Negotiation:
7. Tell me about a time when you demonstrated a highly developed skill in communication, negotiation, conflict
resolution, facilitation and managing change.
8. Tell me about a time when you demonstrated sound interpersonal, communication, negotiation and liaison skills
and established effective networks.
9. Do you collaborate well?
10. Describe a situation when you negotiated with others in your organization to reach an agreement.
Co-Workers:
11. How do you deal with difficult people? How do you deal with someone who doesn’t like you?
12. Tell me about a time when you wished that you would have handled a situation differently with a colleague.
13. When was the last time you had to apologize to someone?
Data:
14. How have you leveraged data to develop a strategy?
15. Tell me about a time when you were 75% through a project, and you had to pivot strategy.
16. Tell me about a time when you had to deal with ambiguity.
Decision:
17. Give me an example when you had to push back to HQ or challenge a decision.
18. Tell me about the toughest decision that you have had to make in the past six months.
19. Tell me about a decision that you regret.
Failure:
20. Tell me about a time when you recovered from a difficult situation.
21. Tell me about a time when you failed and what you learned from it.
Feedback:
22. Tell me about a time when you received critical feedback and what did you do about it.
23. Tell me about a time when you had to give feedback to someone and how did you go about it.
24. How do you feel about feedbacks?
Innovation:
25. What’s the most innovative new idea that you have implemented?
Leadership:
26. What did you do when you needed to motivate a group of individuals?
27. Tell me about a time when you stepped up into a leadership role.
28. Tell me about a time when you had to lead, manage and develop small teams of staff.
Ownership Principles:
29. Describe a time when you sacrificed short term goals for long term success.
30. Provide an example of when you demonstrated ownership.
Strength/ Weakness:
31. What’s your greatest strength?
32. What’s your biggest weakness?
Problem Solving:
33. Tell me about a time when you missed an obvious solution to a problem.
34. Tell me about a time when you faced a problem that had multiple solutions.
35. Tell me about a time when you came up with a new approach to a problem.
36. Describe a time when you anticipated potential problems and developed preventative measures.
37. Describe a situation in which you found a creative way to overcome an obstacle.
Time Management:
38. Tell me about a time when you were not able to meet a time commitment. What prevented you from meeting
it? What was the outcome, and what did you learn from it?
39. Describe a long-term project that you managed. How did you keep everything moving along on time?
40. Give me an example of a time when you set a goal and were unable to meet or achieve it.