Backup/Restore

options for
SIMATIC HMI
Operator Panels
Siemens
WinCC Unified V17, WinCC Advanced V17 Industry
Online
https://support.industry.siemens.com/cs/ww/en/view/68373729 Support
 Legal information

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 Table of contents

Table of contents
Legal information ......................................................................................................... 2
1 Introduction ........................................................................................................ 4
1.1 Overview .............................................................................................. 4
1.2 Backup Methods................................................................................... 4
1.3 Brief Description of the Backup Types ................................................. 4
1.4 Components Used................................................................................ 6
2 WinCC Advanced ............................................................................................... 7
2.1 Service Concept/Automatic Backup ..................................................... 7
2.1.1 Enable/Disable the Service Concept.................................................... 7
2.1.2 Enabling the Service Concept on the Operator Panel ......................... 7
2.1.3 Replacing the Operator Panel .............................................................. 7
2.2 Backup/Restore via the Operator Panel............................................... 8
2.2.1 Creating a Backup ................................................................................ 8
2.2.2 Restoring Data ..................................................................................... 9
2.3 Backup/Restore via WinCC (TIA Portal) ............................................ 10
2.3.1 Creating a Backup .............................................................................. 10
2.3.2 Restoring Data ................................................................................... 12
2.4 Backup/Restore with ProSave ........................................................... 14
2.4.1 Creating a Backup .............................................................................. 14
2.4.2 Restoring Data ................................................................................... 16
2.5 Backup/Restore with the SIMATIC Automation Tool ......................... 18
© Siemens AG 2021 All rights reserved

2.5.1 Default Settings .................................................................................. 18

2.5.2 Creating a Backup .............................................................................. 20
2.5.3 Restoring Data ................................................................................... 21
3 WinCC Unified .................................................................................................. 23
3.1 General remarks................................................................................. 23
3.1.1 "Service and Commissioning" ............................................................ 23
3.1.2 Slots for Data and System Memory Card........................................... 23
3.2 Service Concept/Automatic Backup ................................................... 24
3.3 Backup/Restore via the Operator Panel............................................. 26
3.3.1 Creating a Backup .............................................................................. 26
3.3.2 Restoring Data ................................................................................... 27
3.4 Backup/Restore with WinCC Unified (TIA Portal) .............................. 28
3.4.1 Creating a Backup .............................................................................. 28
3.4.2 Restoring Data ................................................................................... 30
3.5 Backup/Restore with ProSave ........................................................... 32
3.5.1 Creating a Backup .............................................................................. 32
3.5.2 Restoring Data ................................................................................... 35
3.6 Backup/Restore with the SIMATIC Automation Tool ......................... 37
3.6.1 Creating a Backup .............................................................................. 37
3.6.2 Restoring Data ................................................................................... 38
4 Appendix .......................................................................................................... 41
4.1 Service and support ........................................................................... 41
4.2 Industry Mall ....................................................................................... 42
4.3 Links and literature ............................................................................. 42
4.4 Change documentation ...................................................................... 42

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 1 Introduction

1 Introduction
1.1 Overview
Time and again, improper handling or other factors, such as harsh environmental
conditions, can damage HMI Operator Panels, making it impossible to operate
machines or system sections.
To keep the associated downtimes as low as possible, you should consider in
advance which data backup options are offered by the SIMATIC Comfort Panel, for
example, and which method makes the most sense.

1.2 Backup Methods

The following backup and restore options are available for SIMATIC Comfort
Panels and SIMATIC Unified Comfort Panels.
• ProSave
• SIMATIC Automation Tool (SAT)
• Comfort Panels Service Concept.
(Continuous automatic backup of all process-relevant Operator Panel data).

Note It is not possible to open and edit the backup file with WinCC (TIA Portal). The
© Siemens AG 2021 All rights reserved

file can only be loaded to the original Panel or a Panel of the same type using a
restore command.

1.3 Brief Description of the Backup Types

Service Concept/Automatic Backup
With the Service Concept enabled (automatic backup), the Comfort Panel saves all
data required for operation to a SIMATIC HMI memory card.
The following files are, therefore, stored on the system memory card:
• Configuration data of the Comfort Panel.
• Operating system of the Comfort Panel.
• Licenses on the Comfort Panel.
• Settings that are configured in the Control Panel.
• Changes that have been made, for example, via "Transfer Settings", etc.
You can insert the SIMATIC HMI memory card into any Operator Panel of the
same type. After switching on the power supply of the identical Operator Panel, you
will be prompted to enable the Service Concept by the message "Use system
card?". The contents of the SIMATIC HMI memory card are automatically copied to
the internal memory of the Operator Panel. The Operator Panel is then restarted.

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 1 Introduction

Refer to the Comfort Panel manual for information on the automatic backup
parameters for the SIMATIC HMI memory card:
"Comfort Panels > Commissioning the Device > Using the Service Concept >
Enabling the Service Concept".

• The key advantage of automatic backup is that the data on the system memory
card is continuously and automatically updated.
• Only a SIMATIC HMI memory card (SD card) with at least 2 GB
(6AV2181-8XP00-0AX0) (an SMC for short) is permitted as the system
memory card. All other memory cards will not be recognized by the Operator
Panel as system memory cards. The system memory card is part of the
Operator Panels Service Concept. If you enable the Service Concept, all data
from the internal memory of the Operator Panel is transferred to the system
memory card. The system memory card is not visible in the user interface of
the Operator Panel and cannot be used as a data memory.

Backup/restore with a memory card/USB memory device

During backup, the operating system, applications, and data are copied from the
internal flash memory of the Operator Panel to a memory card or a SIMATIC IPC
USB flash drive (USB stick).
A restore operation erases the flash memory of the Operator Panel after
confirmation. After that, the data saved on the memory card or USB memory is
© Siemens AG 2021 All rights reserved

copied to the internal flash memory.

Notes
• The "SIMATIC IPC USB flash drive" is a storage device for IPCs,
Comfort Panel, and Basic Panels 2nd Generation. Use the
"SIMATIC HMI USB memory stick" for touch, operator, or Multipanels.
• SIMATIC storage devices are preformatted at the factory. They should not be
formatted, because in this case, they become unusable for certain functions.
By overwriting the internal structure, they are no longer recognized in SIMATIC
devices and can, therefore, no longer be used in these devices.
For more information on formatting and restoring SIMATIC storage devices,
refer to the entry IDs: 95853895 and 69063974.
• Do not confuse Multi Media Cards with Micro Memory Cards. For both
products, the abbreviation "MMC" or "MM" may appear.
"SIMATIC HMI Multi Media Cards" are used in Panels.
"SIMATIC S7 Micro Memory Cards" may only be used in SIMATIC S7 CPUs,
ET200 series modules with CPU functionality, SIMATIC Field PGs, SIMATIC
Power PGs, and USBs.

Backup/Restore with SIMATIC ProSave service tool

ProSave provides all functions necessary to transfer data between the
configuration PC and the Operator Panel:
• Data backup via backup/restore
• Updating the operating system
ProSave can be installed on a PC and used for service purposes, for example,
without installing the Engineering System.

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 1 Introduction

You then define the setting for the Operator Panel and the interface in ProSave
and in the PG/PC interface.
Detailed information about ProSave can be found via \4\.

SAT (SIMATIC Automation Tool)

The tool can be used to perform commissioning and service activities for SIMATIC
HMI Operator Panels independently of the TIA Portal.
• Program download to HMI Panels
• Backup and restore of projects on HMI Panels
The above functions can be executed as a mass operation, i.e., simultaneously on
several SIMATIC HMI Operator Panels.

1.4 Components Used

The following hardware and software components were used to create this
application example:
Table 1-1
Components Quantity Article number Note
SIMATIC HMI 1 6AV2124-0GC01-0AX0 All sizes
TP700 Comfort
© Siemens AG 2021 All rights reserved

SIMATIC HMI MTP700 1 6AV2128-3GB06-0AX0 All sizes

Unified Comfort
WinCC Advanced V17 1 6AV2102-0AA07-0AA5 Or later version

SIMATIC WinCC Unified 1 6AV2154-3DB01-6AA0

V16 Runtime System
SIMATIC WinCC Unified 1 6AV2154-3DB01-7AA0
V17 Runtime System
External storage devices -- -- See link \7\

This application example consists of the following components:

Table 1-2
Components File name Note
Document 68373729_BackupRestore_DOC_V20.de This document

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2 WinCC Advanced
2.1 Service Concept/Automatic Backup
2.1.1 Enable/Disable the Service Concept

You can enable and disable the Service Concept as needed.

1. Open the Control Panel on the Operator Panel.
2. Open the "OP Properties" dialog via the "OP" icon.
3. Switch to the "System Card" tab.
4. Enable or disable the Service Concept via "Disable & Reboot".
5. Reboot the Operator Panel.

2.1.2 Enabling the Service Concept on the Operator Panel

To enable the Service Concept on an Operator Panel during initial startup, proceed
as follows:
1. Switch on the power supply of the Operator Panel.
2. Slide the sliding cover to position 2.
3. Insert the system memory card into the slot provided.
© Siemens AG 2021 All rights reserved

4. Push the sliding cover back to its original position.

5. Confirm the "Use system card?" message prompting you to enable the Service
Concept.
The data of the internal memory is copied to the system memory card.

CAUTION The SIMATIC HMI Memory Card must not be formatted. See the following
entry \3\.

2.1.3 Replacing the Operator Panel

Requirements
• The Service Concept was enabled on the defective Operator Panel.
• An identical replacement unit is available.
• The slot for the system memory card is enabled on the replacement device
(delivery state).
• If required, check the setting in the Control Panel under "OP Properties" in the
"System Card" tab.

Procedure
1. Switch off the defective Operator Panel.
2. Remove the defective Operator Panel.
3. Install the replacement Operator Panel.
4. Switch on the power supply of the replacement device.

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5. Insert the system memory card of the defective Operator Panel into the
corresponding slot of the replacement Operator Panel.
6. Confirm the "Use system card?" message prompting you to enable the Service
Concept.
The contents of the system memory card are copied to the internal memory of the
Operator Panel. The Operator Panel is then restarted.

2.2 Backup/Restore via the Operator Panel

2.2.1 Creating a Backup

The following external storage devices can be used:

• SD memory card
• USB storage device, e.g., USB stick.

1. Open the Control Panel.

2. Open the "Backup/Restore" dialog with the "Backup/Restore" icon.
The dialog box displays a list of available external storage devices.
3. Select the desired external storage device and press "Backup/Restore".
© Siemens AG 2021 All rights reserved

4. In the "Backup/Restore" dialog, switch to the "Backup" tab.

5. Select an empty entry and start the backup process via "Backup". The external
storage device is tested. After that, the progress of the backup process is
displayed under "Current Step". The end of the backup operation is indicated
by the message "The operation completed successfully".
6. Acknowledge this message.
7. The dialog closes.

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2.2.2 Restoring Data

The following external storage devices can be used:

• SD memory card
• USB storage device, e.g., USB stick.

CAUTION Loss of data possible

All data on the Operator Panel is deleted during a restore operation.
License keys are deleted after confirmation.
If necessary, back up the data before restoring (restore process).

1. Open the Control Panel.

2. Open the "Backup/Restore" dialog with the "Backup/Restore" icon.
The dialog box displays a list of available external storage devices.
3. Select the desired external storage device and press "Backup/Restore".
4. In the "Backup/Restore" dialog, switch to the "Restore" tab.
The backup files on the selected storage device are shown in the list.
5. Select a backup file and start the restore process via the "Restore" button.
© Siemens AG 2021 All rights reserved

The content of the backup file is checked. After a successful test, the alarm is
displayed stating that the data of the internal memory has been deleted.
6. Acknowledge this message.
The internal memory is deleted. The content of the backup file is then copied to
the internal memory. A progress bar shows the status of the restore process.
After successful restoration, you are prompted to remove the external storage
device and restart the Operator Panel.
7. Remove the external memory and confirm the message.
8. The Operator Panel starts.

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2.3 Backup/Restore via WinCC (TIA Portal)

2.3.1 Creating a Backup

1. In the project navigation, select the Operator Panel from which you want to
restore the data.
2. Select "Online > HMI Operator Panel Maintenance > Save" in the menu bar.
The connection settings window opens.
3. After you have configured the connection settings and established a
connection to the Operator Panel, press the "Create" button.
Figure 2-1
© Siemens AG 2021 All rights reserved

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4. The following ProSave menu opens.

Figure 2-2

3
© Siemens AG 2021 All rights reserved

5. (1) Select one of the following backup options from the "Data type" drop-down
list.
a. Complete backup with licenses
b. Recipes
c. User administration
(2) Use the "…" button to select the storage location. Subsequently, you can
specify a name for the backup file.
(3) Start the backup process via the "Start backup" button.
6. Close the windows after the successful backup.

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2.3.2 Restoring Data

1. In the project navigation, select the Operator Panel from which you want to
restore the data.
2. Select "Online > HMI Operator Panel Maintenance > Restore" in the menu bar.
The connection settings window opens.
Figure 2-3
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After you have configured the connection settings and established a connection to the
Operator Panel, press the "Load" button.
The following ProSave menu opens.

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Figure 2-4

3
© Siemens AG 2021 All rights reserved

3. (1) Use the button to select the storage location in which you have saved the
"backup file".

(2) After selecting the backup file, information about this backup file is
displayed here.

(3) Press the "Start restore" button.

4. Before the restore process starts, the following message appears. (data and
licenses are deleted).
To continue the restore process, press the "Yes" button.
Figure 2-5

5. Close the windows after the successful restore process.

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2.4 Backup/Restore with ProSave

2.4.1 Creating a Backup

1. Start the ProSave application.

2. Select the "General" tab from the menu bar.
3. (1) Use the "Device type" drop-down list to select the Operator Panel for which
you want to restore the data.

(2) Use the "Connection" drop-down list to select the communication

connection via which you have connected the Operator Panel to ProSave.
– MPI/PROFIBUS DP
– Ethernet
– PN/IO
– S7Usb

(3) Enter the address of the Operator Panel here. In this example, it is the IP
address.
Figure 2-6
© Siemens AG 2021 All rights reserved

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4. Select the "Backup" menu from the menu bar.

Figure 2-7

3
© Siemens AG 2021 All rights reserved

5. (1) Select one of the following backup options from the "Data type" drop-down
list.
– Complete backup with licenses
– Recipes
– User administration

(2) Use the "…" button to select the storage location. Subsequently, you can
specify a name for the backup file.

(3) Start the backup process via this button.

6. Close the ProSave application after the successful backup.

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2.4.2 Restoring Data

1. Start the ProSave application.

2. Select the "General" tab from the menu bar.
3. (1) Use the "Device type" drop-down list to select the Operator Panel for which
you want to restore the data.

(2) Use the "Connection" drop-down list to select the communication

connection via which you have connected the Operator Panel to ProSave.
– MPI/PROFIBUS DP
– Ethernet
– PN/IO
– S7Usb

(3) Enter the address of the Operator Panel here. In this example, it is the IP
address.
Figure 2-8
© Siemens AG 2021 All rights reserved

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4. Select the "Restore" menu from the menu bar.

Figure 2-9

3
© Siemens AG 2021 All rights reserved

5. (1) Use the button to select the storage location in which you have saved the
"backup file".

(2) After selecting the backup file, information about this backup file is
displayed here.

(3) Press the "Start restore" button.

6. Before the restore process starts, the following message appears (data and
licenses will be deleted).
To continue the restore process, press the "Yes" button.
Figure 2-10

7. After the successful restore process, close the ProSave application

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2.5 Backup/Restore with the SIMATIC Automation Tool

2.5.1 Default Settings

1. Start the SAT application.

2. Open the "Options > Settings…" menu via the menu bar.
3. "General" settings
Here you can set the language of the user interface.
Figure 2-11
© Siemens AG 2021 All rights reserved

4. "Communication" settings
Select the communication type here. Ensure that the same settings are
available on the Operator Panel and in the SAT.
Figure 2-12

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5. "Backup/Restore" settings
Enter the storage location for the backup file here.
Figure 2-13

6. Determine the communication interface

Open the drop-down list and select the communication interface with which the
PC (SAT) is connected to the Operator Panel.
Figure 2-14
© Siemens AG 2021 All rights reserved

7. Scan network
(1) Click the icon to scan the network.
(2) All devices that can be reached with the SAT are displayed.
Figure 2-15

1
2

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2.5.2 Creating a Backup

8. Select "Operations > Backup Device > Full Backup" from the menu bar.
Alternatively, open the menu via the icon.
Figure 2-16

9. The following security query appears. To continue with the process, press the
"Continue" button.
Figure 2-17
© Siemens AG 2021 All rights reserved

By confirming with the "Continue" button, the SAT establishes a connection to the
Operator Panel and the backup is performed. During the backup, the progress is
displayed.

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Figure 2-18

10. After the backup has been completed, the Operator Panel Runtime is
automatically restarted.

2.5.3 Restoring Data

1. Click the "Restore from Backup" tab in the device table.

Figure 2-19
© Siemens AG 2021 All rights reserved

2. Select the "Backup File" column.

You can access the backup file via the drop-down window or the button next to
it.
Figure 2-20

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3. Select "Operations > Restore Device" from the menu bar. Alternatively, open
the menu via the icon.
Figure 2-21

4. The following security query appears. To continue with the process, press the
"Continue" button.
Figure 2-22
© Siemens AG 2021 All rights reserved

5. By confirming with the "Continue" button, the SAT establishes a connection to

the Operator Panel and the restore is performed. During the process, the
progress is displayed.
Figure 2-23

After completion of the restore process, the Operator Panel boots automatically.

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3 WinCC Unified
3.1 General remarks
View of the main window from a Unified Comfort Panel. Select the entry "Service
and Commissioning" via the navigation pane or the tile in the window area.
Figure 3-1
© Siemens AG 2021 All rights reserved

3.1.1 "Service and Commissioning"

The following data backup functions can be performed via the "Service and
Commissioning" function.
• Automatic backup
• Backup
• Restore

3.1.2 Slots for Data and System Memory Card

The slots for the data memory card and system memory card are located on the
back of the Operator Panel. The memory cards are secured via a sliding cover.
The following figure shows the slots with sliding covers.

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Figure 3-2

(1) Slot "X51" for the data memory card in "SD(IO/HC)" format. Card
recommendations: SIMATIC SD card with at least 32 GB.
(2) Slot "X50" for the system memory card.
Permitted card: SIMATIC HMI memory card 32 GB.
(3) Sliding cover, two-stage.

Note Only the SIMATIC SD memory card with at least 32 GB is permitted as a system
memory card. All other memory cards will not be recognized by the Operator
© Siemens AG 2021 All rights reserved

Panel as system memory cards.

Further information
Detailed information about backup/restore (discussion of multiple configurations)
and the use of memory cards can be found via the following link \5\.

3.2 Service Concept/Automatic Backup

Note To be able to execute the function, a system memory card must be inserted in
the "X50" slot. See Section 3.1.2.

1. With a newly inserted system memory card and after starting the Operator
Panel, the following message is displayed.
Figure 3-3

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2. Click the "OK" button. In the Control Panel "Service and Commissioning"
window, "Automatic Backup" opens.
"Ready for automatic backup" is displayed in the "Status" field.
Figure 3-4

3. Note: Alternatively, open the "Automatic backup" application on the Operator

Panel under the "Service and Commissioning" function.
4. Click on the "Start" button.
5. The "Start automatic backup" dialog is displayed.
Figure 3-5
© Siemens AG 2021 All rights reserved

6. Click the "OK" button. The status message "Starting automatic backup" is
displayed. The system memory card is prepared.
Figure 3-6

7. During preparation, the status message "Synchronizing data" is displayed.

Figure 3-7

8. When the preparation is complete, the status message

"Automatic backup active" is displayed.
Figure 3-8

You have successfully activated the "Automatic save" function.

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3.3 Backup/Restore via the Operator Panel

3.3.1 Creating a Backup

Under "Backup", you can back up the operating system, applications, and data
located in the flash memory of the Operator Panel to an external storage device.
Use a SIMATIC SD memory card with at least 32 GB or an industrial USB stick as
storage device

1. Open the "Backup" application under the "Service and Commissioning"

function on the Operator Panel.
2. Select the backup type.
Choose from one of the following options:
Figure 3-9

– "Complete backup":
Back up all Operator Panel data including operating system, project, and
User Administration data.
© Siemens AG 2021 All rights reserved

– "Runtime project":
Save the project of the Operator Panel.
– "Only user management data":
Save the Operator Panel User Administration.
3. "Backup File" section
a. File name: Specify a file name for the backup file.
b. Storage media: Specify a storage location via the drop-down list
(e.g., X51 or X61).
c. Start the backup by clicking the "Create Backup" button.

After pressing the "Create backup" button, the Operator Panel restarts and the data
backup is started.
A dialog box with a progress bar is displayed for each backup file.
After the backup process has been completed, the Operator Panel is restarted.
After the restart, the main window of the Control Panel is displayed.
The Operator Panel data is saved on the storage device.

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3.3.2 Restoring Data

A restore operation deletes the old data from flash memory of the Operator Panel
upon confirmation. The data backed up on the storage device is then transferred.

CAUTION Data loss

When restoring, existing data on the Operator Panel including the project
and Operator Panel password is deleted. License keys are only deleted
after a security prompt.
Back up data before restore operations, if required.

1. Open the "Restore" application under the "Service and Commissioning"

function on the Operator Panel.
2. Select storage media: Use the drop-down list to select the storage device on
which the backup file is located.
Figure 3-10
© Siemens AG 2021 All rights reserved

3. Backup files
The list shows all backups that can be loaded onto the Operator Panel.
Select the desired backup from the list.
Figure 3-11

4. To start the restore process, press the "Restore" button.

After pressing the "Restore" button, the Operator Panel restarts. The restore
process then begins.
During the restore process, a dialog box with a progress bar is displayed for each
backup file loaded.
After the restore process has been completed, the Operator Panel is restarted
again.
After the restart, the main window of the Control Panel is displayed.
The data from the storage medium is now restored on the Operator Panel.

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3.4 Backup/Restore with WinCC Unified (TIA Portal)

3.4.1 Creating a Backup

1. Connect the Unified Comfort Panel to the PC via the Ethernet interface.
2. In the project navigation, select the Unified Comfort Panel from which you want
to create a backup.
3. Select "Online > HMI Operator Panel Maintenance > Save" in the menu bar.
The connection settings window opens.
4. After you have configured the connection settings and established a
connection via Ethernet to the Operator Panel, press the "Load" button.
Figure 3-12
© Siemens AG 2021 All rights reserved

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 3 WinCC Unified

After pressing the "Create" button, the following menu screen opens.
Figure 3-13

To continue with the function, press the "Backup" button. The ProSave menu screen
opens.
© Siemens AG 2021 All rights reserved

Figure 3-14

(1) Use the "Data type" drop-down list to select the "Complete backup with licenses"
option.
(2) Use the "…" button to select the storage location. Subsequently, you can
specify a name for the backup file.
(3) Start the backup process via the "Start backup" button.

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After pressing the "Start backup" button, the Operator Panel restarts and the data
backup is started.
During the backup, a dialog box with a progress bar is displayed.
After the backup process has been completed, the Operator Panel is restarted.
After restarting, the main window of the Control Panel is displayed.
Operator Panel data is saved on the PC.

5. Close the windows after successful backup.

3.4.2 Restoring Data

1. Connect the Unified Comfort Panel to the PC via the Ethernet interface.
2. In the project navigation, select the Operator Panel from which you want to
create a backup.
3. Select "Online > HMI Operator Panel Maintenance > Restore" in the menu bar.
The connection settings window opens.

4. After you have configured the connection settings and established a

connection via Ethernet to the Operator Panel, press the "Load" button.
Figure 3-15
© Siemens AG 2021 All rights reserved

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 3 WinCC Unified

5. After you press the "Load" button, the following menu screen is displayed.
Figure 3-16

6. To continue the function, press the "Restore" button. The ProSave menu
opens.
© Siemens AG 2021 All rights reserved

Figure 3-17

7. (1) Use the button to select the storage location in which you have saved the
"backup file".

(2) After selecting the backup file, information about this backup file is
displayed here.

(3) Press the "Start restore" button.

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8. Before the restore process starts, the following message appears. (data and
licenses are deleted).
To continue the restore process, press the "Yes" button.
Figure 3-18

After pressing the "Yes" button, the Operator Panel restarts and the data is
transferred to the Operator Panel.
During the restore process, a dialog box with a progress bar is displayed.
After the restore process has been completed, the Operator Panel is restarted
again.
© Siemens AG 2021 All rights reserved

After the restart, the main window of the Control Panel is displayed.
The data of the Operator Panel is restored on the panel.

9. Close the windows after the successful restore process.

3.5 Backup/Restore with ProSave

3.5.1 Creating a Backup

Ensure that the Operator Panel is connected to the PC via Ethernet.

1. Start the ProSave application.

2. Select the "General" tab from the menu bar.
3. (1) Use the "Device type" drop-down list to select the Operator Panel for which
you want to restore the data.

(2) Use the "Connection" drop-down list to select the communication

connection via which you have connected the Operator Panel to ProSave. In
this case, "Ethernet".

(3) Enter the address of the Operator Panel here. In this example, it is the IP
address.

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 3 WinCC Unified

Figure 3-19

3
© Siemens AG 2021 All rights reserved

4. Select the "Backup" menu from the menu bar.

5. (1) Only the option "Complete backup with licenses" can be selected via the
drop-down list.

(2) Use the "…" button to select the storage location. Subsequently, you can
specify a name for the backup file.

(3) Start the backup process via the "Start backup" button.

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 3 WinCC Unified

Figure 3-20

3
© Siemens AG 2021 All rights reserved

After pressing the "Start backup" button, the Operator Panel restarts and the data
backup is started.
A dialog box with a progress bar is displayed for each backup file.
After the backup process has been completed, the Operator Panel is restarted.
After the restart, the main window of the Control Panel is displayed.
Operator Panel data is saved on the PC.

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 3 WinCC Unified

3.5.2 Restoring Data

Ensure that the Operator Panel is connected to the PC via Ethernet.

1. Start the ProSave application.

2. Select the "General" tab from the menu bar.
3. (1) Use the "Device type" drop-down list to select the Operator Panel for which
you want to restore the data.

(2) Use the "Connection" drop-down list to select the communication connection
via which you have connected the Operator Panel to ProSave. In this example,
"Ethernet".
– MPI/PROFIBUS DP
– Ethernet
– PN/IO
– S7Usb

(3) Enter the address of the Operator Panel here. In this example, it is the IP
address.
Figure 3-21
© Siemens AG 2021 All rights reserved

4. Select the "Restore" tab from the menu bar.

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5. (1) Use the button to select the storage location in which you have saved the
"backup file".

(2) After selecting the backup file, information about this backup file is
displayed here.

(3) Press the "Start restore" button.

Figure 3-22

2
© Siemens AG 2021 All rights reserved

6. Before the restore process starts, the following message appears.

(data and licenses are deleted).

To continue the restore process, press the "Yes" button.

Figure 3-23

After pressing the "Yes" button, the Operator Panel restarts. The restore process
then begins.
A dialog box with a progress bar is displayed during the restore process.

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 3 WinCC Unified

After the restore process has been completed, the Operator Panel is restarted
again.
After restarting, the main window of the Control Panel is displayed.
The data from the storage medium is now restored on the Operator Panel.

7. After the successful restore process, close the ProSave application.

3.6 Backup/Restore with the SIMATIC Automation Tool

Note The default settings are described in Section 2.5.1.

Please ensure that

• the Operator Panel communicates with the SAT via the Ethernet interface.
• the "Ethernet" option is selected in the SAT under "Options > Settings >
Communication > Transfer channel".

3.6.1 Creating a Backup

1. Select "Operations > Backup Device > Full Backup" from the menu bar.
© Siemens AG 2021 All rights reserved

Alternatively, open the menu via the icon.

Figure 3-24

2. The following security query appears. To continue with the process, press the
"Continue" button.

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 3 WinCC Unified

Figure 3-25

By confirming with the "Continue" button, the SAT establishes a connection to the
Operator Panel and the backup is performed. During the backup, the progress is
displayed.

Figure 3-26
© Siemens AG 2021 All rights reserved

3. After the backup has been completed, the Operator Panel Runtime is
automatically restarted.

3.6.2 Restoring Data

1. Click the "Restore from Backup" tab in the device table.

Figure 3-27

2. Select the "Backup File" column.

You can access the backup file via the drop-down window or the button next to
it.

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 3 WinCC Unified

Figure 3-28

3. Select "Operations > Restore Device" from the menu bar. Alternatively, open
the menu via the icon.
Figure 3-29
© Siemens AG 2021 All rights reserved

4. The following security query appears. To continue with the process, press the
"Continue" button.
Figure 3-30

5. By confirming with the "Continue" button, the SAT establishes a connection to

the Operator Panel and the restore is performed. During the process, the
progress is displayed with an image.

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 3 WinCC Unified

Figure 3-31

After completion of the restore process, the Operator Panel boots automatically.
© Siemens AG 2021 All rights reserved

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 4 Appendix

4 Appendix
4.1 Service and support
Industry Online Support
Do you have any questions or need assistance?
Siemens Industry Online Support offers round the clock access to our entire
service and support know-how and portfolio.
The Industry Online Support is the central address for information about our
products, solutions and services.
Product information, manuals, downloads, FAQs, application examples and videos
– all information is accessible with just a few mouse clicks:
support.industry.siemens.com

Technical Support
The Technical Support of Siemens Industry provides you fast and competent
support regarding all technical queries with numerous tailor-made offers
– ranging from basic support to individual support contracts.
Please send queries to Technical Support via Web form:
support.industry.siemens.com/cs/my/src
© Siemens AG 2021 All rights reserved

SITRAIN – Digital Industry Academy

We support you with our globally available training courses for industry with
practical experience, innovative learning methods and a concept that’s tailored to
the customer’s specific needs.
For more information on our offered trainings and courses, as well as their
locations and dates, refer to our web page:
siemens.com/sitrain

Service offer
Our range of services includes the following:
• Plant data services
• Spare parts services
• Repair services
• On-site and maintenance services
• Retrofitting and modernization services
• Service programs and contracts
You can find detailed information on our range of services in the service catalog
web page:
support.industry.siemens.com/cs/sc

Industry Online Support app

You will receive optimum support wherever you are with the "Siemens Industry
Online Support" app. The app is available for iOS and Android:
support.industry.siemens.com/cs/ww/en/sc/2067

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Entry ID: 68373729, V2.0, 09/2021 41
 4 Appendix

4.2 Industry Mall

The Siemens Industry Mall is the platform on which the entire siemens Industry
product portfolio is accessible. From the selection of products to the order and the
delivery tracking, the Industry Mall enables the complete purchasing processing –
directly and independently of time and location:
mall.industry.siemens.com

4.3 Links and literature

Table 4-1
No. Subject
\1\ Siemens Industry Online Support
© Siemens AG 2021 All rights reserved

https://support.industry.siemens.com
\2\ Link to the entry page of the application example
https://support.industry.siemens.com/cs/ww/en/view/68373729
\3\ Why must a SIMATIC HMI Memory Card not be formatted and what must be
observed when using commercially available memory cards?
https://support.industry.siemens.com/cs/ww/en/view/95853895
\4\ SIMATIC ProSave service tool
https://support.industry.siemens.com/cs/ww/en/view/10347815
\5\ Unified Comfort Panel instruction manual
https://support.industry.siemens.com/cs/ww/en/view/109773257
\6\ Guide for switching from Comfort Panels to Unified Comfort Panels
https://support.industry.siemens.com/cs/ww/en/view/109768002
\7\ Which external storage devices can you use with the current SIMATIC Panels, or
which memory card interfaces do they have?
https://support.industry.siemens.com/cs/ww/en/view/21847868

4.4 Change documentation

Table 4-2
Version Date Change
V1.0 09/2021 First version

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