DPB50123 HUMAN RESOURCE MANAGEMENT
EXERCISE CHAPTER 1: INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
NAME: THANESH NAKIAR A/L RAVICHDRAN
CLASS: DLS4C
MATRIX NUMBER: 23DLS19F2091
1) Define human resource management. (CLO1, C2, PLO1: 2 marks)
ANSWER:
Human Resource Management is the organizational function that manages all issues
related to the people in an organization. Human Resource Management is also a
strategic and comprehensive approach to managing people and the workplace culture
and environment.
2) List THREE (3) objectives of human resource management. (CLO1, C2, PLO1: 3
marks)
ANSWER:
Personal objectives
Functional objectives
Organizational objectives
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3) Describe FIVE (5) functions of human resource management. (CLO1, C2, PLO1: 10
marks)
ANSWER:
A) JOB ANALYSIS AND HUMAN RESOURCE PLANNING:
According to Mondy et (1996) HRP is a systematic analysis of HR needs in order to
ensure that correct number of employees with the necessary skills are available when
they are required.
B) TRAINING AND DEVELOPMENT:
Employees require training on the job and more so to acquire the needed skills for the
specific tasks and responsibilities to which they are assigned. Development is also
necessary for specific programs, seminars conferences, but must be arranged for the
workers to upgrade their knowledge, develop their talents and prepare them for the
future.
C) PERFORMANCE APPRAISAL:
Performance Appraisal is defined as a systematic process, in which the
personality and performance of an employee is assessed by the supervisor or manager,
against predefined standards, such as knowledge of the job, quality and quantity of
output, leadership abilities, attitude towards work, attendance, cooperation, judgment,
versatility, health, initiative and so forth.
D) COMPENSATION MANAGEMENT:
Compensation is the HRM function that deals with all type of reward individuals receive
in exchange for performing an organizational task.
E) INDUSTRIAL RELATION:
Industrial relation refers to a relationship between the employers and employees.
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4) Describe FIVE (5) factors affecting human resource management activities. (CLO1,
C2, PLO1: 20 marks)
a) Internal factors
b) External factors
ANSWER:
A) INTERNAL FACTORS
• Organizational Mission
An organizational mission, also known as a mission statement, is a brief, broad
statement about an organization's goals and how it intends to meet those goals. It often
addresses what the organization offers and how it hopes to serve its customers,
community, employees, investors or other stakeholders.
• Organizational strategy
An organizational strategy is the sum of the actions a company intends to take to
achieve long-term goals. Together, these actions make up a company's strategic plan.
Strategic plans take at least a year to complete, requiring involvement from all company
levels.
• Size of an organization
Organizational size is defined as the number of employees at any given geographical
location.
• Actions of corporate headquartes
Include all corporate functions necessary to steer the firm by defining and establishing
corporate policies.
• Priorities of top management
Employee experience, leadership development, learning transformation, focusing on
next generation leaders, and people analytics.
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B) EXTERNAL FACTORS
• Changes in international economy
International economics is concerned with the effects upon economic activity from
international differences in productive resources and consumer preferences and the
international institutions that affect them.
• Legislation
Legislation is the process or product of enrolling, enacting, or promulgating law by a
legislature, parliament, or analogous governing body.
• Actions of unions
Actions of unions is being able to resolve workplace issues by being a voice for
employees and acting as a bargaining representative during bargaining negotiations.
• Actions of competitors
Competitive Action means, either directly or indirectly, whether as an employee,
consultant, independent contractor, partner, joint venturer or otherwise.
• Changes in technology
Changes in technology is the overall process of invention, innovation and diffusion of
technology or processes.
