Dell Wyse Management Suite

Version 1.2 Administrator’s Guide

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.

2018 - 06

Rev. A00
 Contents

1 Introduction to Wyse Management Suite........................................................................................................8

Editions................................................................................................................................................................................ 8
What is new in this release................................................................................................................................................9

2 Getting started with Wyse Management Suite............................................................................................. 10

Logging in to Wyse Management Suite on public cloud.............................................................................................. 10
Changing your password........................................................................................................................................... 10
Logging out.................................................................................................................................................................. 11
Prerequisites to deploy Wyse Management Suite on private cloud............................................................................ 11
Functional areas of management console...................................................................................................................... 11
Configuring and managing thin clients........................................................................................................................... 12

3 Wyse Management Suite dashboard.............................................................................................................14

Viewing alerts.................................................................................................................................................................... 14
Viewing events..................................................................................................................................................................15
Viewing the device status............................................................................................................................................... 15
User preferences.............................................................................................................................................................. 15
Accessing online help....................................................................................................................................................... 15
Changing your password................................................................................................................................................. 16
Logging out........................................................................................................................................................................16

4 Managing groups and configurations............................................................................................................ 17

Adding a group.................................................................................................................................................................. 18
Editing a group.................................................................................................................................................................. 19
Removing a group.............................................................................................................................................................19
Editing an unmanaged group...........................................................................................................................................19
Configuring global level policy......................................................................................................................................... 19
Configuring group level policy........................................................................................................................................ 20
Configuring device level policy....................................................................................................................................... 20
Editing ThinOS policy settings........................................................................................................................................20
ThinOS—Wizard mode............................................................................................................................................. 20
ThinOS—Advanced mode........................................................................................................................................25
Editing Windows Embedded Standard policy settings................................................................................................ 57
Configuring system personalization.........................................................................................................................58
Configuring desktop experience............................................................................................................................... 61
Configuring network settings................................................................................................................................... 62
Configuring security and lockdown settings...........................................................................................................62
Configuring other settings........................................................................................................................................ 63
Configuring remote connection settings—Citrix...................................................................................................65
Configuring remote connection settings—VMware..............................................................................................67
Configuring remote connection settings—RDP.................................................................................................... 68
Configuring remote connection settings—Browser..............................................................................................70
Configuring Latitude mobile thin client BIOS settings...........................................................................................72

Contents 3
 Configuring Wyse 7040 thin client BIOS settings.................................................................................................. 73
Configuring device information................................................................................................................................ 75
Configuring Wyse Easy Setup settings................................................................................................................... 75
Configuring VNC settings......................................................................................................................................... 77
Configuring domain settings..................................................................................................................................... 77
Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise....................................78
Editing Linux policy settings........................................................................................................................................... 80
Configuring system personalization.........................................................................................................................80
Configuring desktop experience............................................................................................................................... 81
Configuring login experience settings..................................................................................................................... 82
Configuring network settings................................................................................................................................... 83
Configuring security settings....................................................................................................................................83
Configuring central configuration settings..............................................................................................................84
Configuring other settings........................................................................................................................................ 84
Configuring VDI global settings................................................................................................................................85
Configuring remote connection settings—Citrix................................................................................................... 87
Configuring remote connection settings—VMware..............................................................................................88
Configuring remote connection settings—RDP.................................................................................................... 89
Configuring remote connection settings—Browser.............................................................................................. 91
Configuring advanced settings................................................................................................................................. 91
Editing ThinLinux policy settings.................................................................................................................................... 92
Configuring system personalization.........................................................................................................................92
Configuring desktop experience.............................................................................................................................. 94
Configuring login experience.................................................................................................................................... 95
Configuring network settings...................................................................................................................................95
Configuring security settings................................................................................................................................... 95
Configuring central configuration settings..............................................................................................................96
Configuring other settings........................................................................................................................................ 97
Configuring VDI global settings................................................................................................................................ 97
Configuring remote connection settings—Citrix...................................................................................................99
Configuring remote connection settings—VMware.............................................................................................101
Configuring remote connection settings—RDP...................................................................................................102
Configuring remote connection settings—Browser............................................................................................ 103
Configuring advanced settings............................................................................................................................... 104
Configuring device information...............................................................................................................................104
Configuring Wyse 3040 thin client BIOS settings................................................................................................ 104
Configuring BIOS settings for Wyse 5070 thin client with ThinLinux................................................................106
Editing Wyse Software Thin Client policy settings.....................................................................................................109
Configuring system personalization........................................................................................................................ 110
Configuring desktop experience..............................................................................................................................112
Configuring network settings.................................................................................................................................. 113
Configuring security and lockdown settings..........................................................................................................113
Configuring other settings....................................................................................................................................... 114
Configuring remote connection settings—Citrix.................................................................................................. 115
Configuring remote connection settings—VMware............................................................................................. 117
Configuring remote connection settings—RDP................................................................................................... 118
Configuring remote connection settings—Browser............................................................................................. 121

4 Contents
 Configuring device information...............................................................................................................................122
Configuring VNC settings........................................................................................................................................123
Configuring domain settings................................................................................................................................... 123

5 Managing devices.......................................................................................................................................124
Methods to register devices to Wyse Management Suite........................................................................................ 125
Registering ThinOS thin clients using Wyse Device Agent................................................................................. 125
Registering Windows Embedded Standard thin clients to Wyse Management Suite by using Wyse
Device Agent.............................................................................................................................................................125
Registering Linux thin clients using Wyse Device Agent..................................................................................... 126
Registering devices by using DHCP option tags.................................................................................................. 126
Registering devices by using DNS SRV record..................................................................................................... 127
Searching a device using filters.................................................................................................................................... 128
Saving the current filter.................................................................................................................................................129
Querying the device status........................................................................................................................................... 129
Locking the devices........................................................................................................................................................129
Restarting the devices...................................................................................................................................................129
Unregistering the devices..............................................................................................................................................130
Resetting to factory default settings........................................................................................................................... 130
Changing a group assignment ..................................................................................................................................... 130
Sending messages to devices.......................................................................................................................................130
Activating the devices.................................................................................................................................................... 131
Viewing device details.....................................................................................................................................................131
Managing device summary............................................................................................................................................ 131
Viewing system information........................................................................................................................................... 131
Viewing device events................................................................................................................................................... 132
Viewing installed applications........................................................................................................................................132
Renaming thin client.......................................................................................................................................................132
Configuring remote shadow connection......................................................................................................................133
Tagging devices.............................................................................................................................................................. 134
Device compliance status..............................................................................................................................................134
Pulling Windows Embedded Standard or ThinLinux image....................................................................................... 135
Requesting a log file....................................................................................................................................................... 137
Troubleshooting your device..........................................................................................................................................137

6 Apps and data............................................................................................................................................ 138

Configuring app inventory............................................................................................................................................. 139
Mobile app inventory................................................................................................................................................139
Configuring thin client and Wyse Software thin client app inventory................................................................139
Deploying applications to thin clients........................................................................................................................... 140
Creating and deploying standard application policy to thin clients...........................................................................140
Creating and deploying advanced application policy to thin clients.......................................................................... 141
Managing inventory of Windows Embedded Standard operating system and ThinLinux images........................ 142
Managing ThinOS firmware inventory......................................................................................................................... 142
Managing Windows Embedded Standard and ThinLinux image policies................................................................. 142
Managing file repository................................................................................................................................................ 143
Changing wallpaper for all devices belonging to marketing group........................................................................... 143

Contents 5
 7 Managing rules........................................................................................................................................... 145
Editing a registration rule...............................................................................................................................................145
Creating unmanaged device auto assignment rules ................................................................................................. 145
Editing unmanaged device auto assignment rule....................................................................................................... 146
Disabling and deleting rule............................................................................................................................................. 146
Saving the rule order......................................................................................................................................................146
Adding a rule for alert notification................................................................................................................................ 146
Editing an alert notification rule.................................................................................................................................... 147

8 Managing Jobs........................................................................................................................................... 148

Sync BIOS admin password.......................................................................................................................................... 149
Searching a scheduled job by using filters...................................................................................................................149
Scheduling the image policy..........................................................................................................................................150
Scheduling an application policy................................................................................................................................... 150
Scheduling the device command job............................................................................................................................ 151

9 Managing Events........................................................................................................................................152
Searching an event or alert by using filters................................................................................................................. 152
Searching an event or alert by using filters........................................................................................................... 153
Viewing a summary of events.................................................................................................................................153
Viewing audit log...................................................................................................................................................... 153

10 Managing users.........................................................................................................................................154
Adding a new admin profile........................................................................................................................................... 155
Editing an admin profile................................................................................................................................................. 156
Deactivating an admin profile........................................................................................................................................156
Deleting an admin profile................................................................................................................................................157
Editing a user profile.......................................................................................................................................................157
Importing the CSV file....................................................................................................................................................157

11 Portal administration................................................................................................................................. 158

Adding the Active Directory server information......................................................................................................... 159
Configuring Active Directory Federation Services feature on public cloud.......................................................160
Alert classifications.........................................................................................................................................................160
Creating an Application Programming Interface-API accounts................................................................................ 160
Accessing file repository.................................................................................................................................................161
Configuring other settings............................................................................................................................................. 161
Thin clients...................................................................................................................................................................... 162
Enabling Two-Factor authentication............................................................................................................................ 162
Generating reports......................................................................................................................................................... 162
Enabling multi-tenant accounts.................................................................................................................................... 163
Enabling custom branding............................................................................................................................................. 164
Managing license subscription...................................................................................................................................... 164
Importing licenses from Wyse Management Suite Public Cloud........................................................................ 164
Exporting licenses to Wyse Management Suite Private Cloud...........................................................................165
Thin client licenses allocation.................................................................................................................................. 165

6 Contents
 Managing system setup.................................................................................................................................................165

12 Configuring Wyse Easy Setup by using Wyse Management Suite..............................................................167

Installing Wyse Easy Setup............................................................................................................................................ 167
Deploying a Wyse Easy Setup configuration............................................................................................................... 167

13 Configuring Wyse Converter for PCs by using Wyse Management Suite.................................................. 169
Registering Wyse Software thin client to Wyse Management Suite....................................................................... 169
Registering Windows Embedded Standard thin clients to Wyse Management Suite by using Wyse Device
Agent................................................................................................................................................................................169
Registering devices by using DHCP option tags to Wyse Management Suite....................................................... 170
Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite........................ 170
Configuring the Wyse Software thin client by using Wyse Management Suite...................................................... 171

14 Troubleshooting Wyse Management Suite.................................................................................................172

A Installing or upgrading Wyse Device Agent................................................................................................. 176
Upgrading Wyse Device Agent using Wyse Management Suite application policy................................................176
Installing Wyse Device Agent manually........................................................................................................................ 176
Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients...........................................................177
B Wyse Management Suite feature matrix.....................................................................................................178
C Supported thin clients on Wyse management Suite................................................................................... 180
D Wireless profiles password editor............................................................................................................... 183
Configuring the Wireless Profiles Password Editor.................................................................................................... 183
Limitations of Wireless Profiles Password Editor........................................................................................................184
E Create and configure DHCP option tags.....................................................................................................185
F Create and configure DNS SRV records...................................................................................................... 191

Contents 7
 1
Introduction to Wyse Management Suite
Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and
optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises deployment, manage-
from-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown. Other features
include device discovery and registration, asset and inventory management, configuration management, operating system and applications
deployment, real-time commands, and monitoring, alerts, reporting, and troubleshooting of endpoints.

NOTE: Dell Cloud Client Manager (CCM) is reengineered as Wyse Management Suite and provides new features, functionalities
with major product level enhancements to CCM R14. For more information, see Wyse Management Suite Release Notes at
www.dell.com/support/manuals. Existing customers can continue to manage their thin clients as before, and take advantage of
the new features introduced in this release.

Editions
Wyse Management Suite is available in the following editions:

• Standard (Free)—The Standard edition of the Wyse Management Suite is available only for an on-premise deployment. You do not
require a license key to use the Standard edition. The Standard edition is suitable for small and medium businesses.
• Pro (Paid)—The Pro edition of Wyse Management Suite is available for both on-premise and cloud deployment. You require a license
key to use the Pro edition. It provides subscription-based licensing. With the Pro solution, organizations will be able to adopt a hybrid
model and float licenses between on-premises and cloud. The Pro on-premise edition is suitable for small, medium, and large
businesses. For a cloud deployment, the Pro edition can be managed on non-corporate networks (home office, third party, partners,
mobile thin clients, and so on). The Pro edition of the Wyse Management Suite also provides:
– A mobile application to view critical alerts, notifications, and send commands in real time.
– Enhanced security through two-factor identification and Active Directory authentication for role-based administration.
– Advanced app policy and reporting

NOTE:
– Cloud services are hosted in the US and Germany. Customers in countries with data residency restrictions may not be able to
take advantage of the cloud-based service.
– Licenses can be floated easily between cloud and on-premise installation.

For more information on the features supported in Standard and Pro editions, see the Feature matrix.

The Wyse Management Suite Web console supports internationalization. On the lower-right corner of the page, from the drop-down menu,
select any one of the following languages:

• English
• French
• Italian
• German
• Spanish
• Chinese
• Japanese

8 Introduction to Wyse Management Suite

What is new in this release
The following new features are introduced in this release:

• Dell Wyse 5070 thin client support

• BIOS settings for Dell Wyse 5070 thin client with Windows 10 IoT Enterprise, and ThinLinux.
• .png file format support
• Wyse Device Management migration performance enhancements
• Advanced App Policy with Skip Write Filter option for Windows Embedded Standard and Wyse Converter for PC’s
• Tagging devices
• Remote shadow for viewers
• CA validation for imaging
• Windows Embedded Standard C-A-D map
• Windows Embedded Standard login experience
• Smart Card integration in Wyse Easy Setup
• Wyse Easy Setup for Wyse Management Suite standard license
• Managing non-English thin clients, Windows Embedded thin clients, and Wyse Converter for PC’s
• Terms and Conditions and Accept Form on Wyse Management Suite console
• Disabling HTTP for private cloud
• Static IP imaging
• Multi-monitor support
• Enhanced Windows Embedded Standard security lock down

Introduction to Wyse Management Suite 9

 2
Getting started with Wyse Management Suite
This section provides information about the general features to help you get started as an administrator and manage thin clients from the
Wyse Management Suite software.

Topics:

• Logging in to Wyse Management Suite on public cloud

• Prerequisites to deploy Wyse Management Suite on private cloud
• Functional areas of management console
• Configuring and managing thin clients

Logging in to Wyse Management Suite on public cloud

To log in to the Wyse Management Suite console, you must have a supported web browser installed on your system. For a list of supported
web browsers, see Supported web browsers. To log in to the Wyse Management Suite console, do the following:

1 Access the public cloud (SaaS) edition of the Wyse Management Suite by using one of the following links:
• US datacenter—us1.wysemanagementsuite.com/ccm-web
• EU datacenter—eu1.wysemanagementsuite.com/ccm-web
2 Enter your user name and password.
3 Click Sign In.

NOTE: When you log in to the Wyse Management Suite console for the first time, or if a new user is added, or if a user
license is renewed, the Terms and Condition page is displayed. Read the terms and conditions, select the respective check
boxes, and click Accept.

NOTE:

• You receive your login credentials when you sign up for the Wyse Management Suite trial on www.wysemanagementsuite.com or
when you purchase your subscription. You can purchase the Wyse Management Suite subscription from the Dell Sales team or
from your local Dell partner. For more details, see www.wysemanagementsuite.com.
• Dell recommends to change your password after logging in for the first time.
• The default user names and passwords for additional administrators are created by the Wyse Management Suite account owner.
• An externally accessible repository must be installed on a server with a DMZ while using the pro edition of Wyse Management Suite
on the public cloud. Also, the fully qualified domain name (FQDN) of the server must be registered in the public DNS.

Changing your password

To change the login password, click the account link in the upper-right corner of the management console, and then click Change
Password.

10 Getting started with Wyse Management Suite

Logging out
To log out from the management console, click the account link at the upper-right corner of the management console, and then click Sign
out.

Prerequisites to deploy Wyse Management Suite on

private cloud
Table 1. Prerequisites

Wyse Management Suite server Wyse Management Suite

software repository
For 10,000 or less devices For 50,000 or less devices
Operating system Windows Server 2012 R2 or Windows Server 2016 Windows Server 2012 R2 or
Supported language pack—English, French, Italian, German, and Windows Server 2016
Spanish

Minimum disk space 40 GB 120 GB 120 GB

Minimum memory (RAM) 8 GB 16 GB 16 GB
Minimum CPU requirements 4 4 4
Network communication ports The Wyse Management Suite installer adds Transmission Control The Wyse Management Suite
Protocol (TCP) ports 443, 8080, and 1883 to the firewall repository installer adds TCP ports
exception list. The ports are added to access the Wyse 443 and 8080 to the firewall
Management Suite console and to send the push notifications to exception list. The ports are added
the thin clients. to access the operating system
images and application images
• TCP 443—HTTPS communication that are managed by Wyse
• TCP 8080—HTTP communication (optional) Management Suite.
• TCP 1883—MQTT communication
• TCP 3306—MariaDB (optional if remote)
• TCP 27017—MongoDB (optional if remote)
• TCP 11211—Memcache

Supported browsers
• Microsoft Internet Explorer version 11
• Google Chrome 58.0 and later versions
• Mozilla Firefox 52.0 and later versions
• Microsoft Edge browser on Windows—English only

NOTE:

• WMS.exe and WMS_Repo.exe must be installed on two different servers.

• The software can be installed on a physical or a virtual machine.
• It is not necessary that the software repository and the Wyse Management Suite server have the same operating system.

Functional areas of management console

The Wyse Management Suite console is organized into the following functional areas:

• The Dashboard page provides information about each functional area of the system.

Getting started with Wyse Management Suite 11

• The Groups & Configs page employs a hierarchical group policy management for device configuration. Optionally, subgroups of the
global group policy can be created to categorize devices according to corporate standards. For example, devices may be grouped based
on job function, device type, and so on.
• The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group
administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the
roles assigned to them.
• The Devices page enables you to view and manage devices, device types, and device-specific configurations.
• The Apps & Data page provides management of device applications, operating system images, policies, certificate files, logos, and
wallpaper images.
• The Rules page enables you to add, edit, and enable or disable rules such as auto grouping and alert notifications.
• The Jobs page enables you to create jobs for tasks such as reboot, WOL, and application or image policy that need to be deployed on
registered devices.
• The Events page enables you to view and audit system events and alerts.
• The Portal Administration page enables you to configure various system settings such as local repository configuration, license
subscription, active directory configuration, and two-factor authentication.

Configuring and managing thin clients

Configuration management—Wyse Management Suite supports a hierarchy of groups and subgroups. Groups can be created manually or
automatically based on rules defined by the system administrator. You can organize the groups based on the functional heirarachy, for
example marketing, sales, and engineering, or based on the location hierarchy, for example, country, state, and city.

NOTE:
In the Pro edition, you can add rules to create groups. You can also assign devices to an existing group depending on the device
attributes such as subnet, time zone, and location.

You can also configure the following:

• Settings that apply to all devices in the tenant account which are set at the Default Policy group. These settings are the global set of
parameters that all groups and subgroups inherit from. The settings that are configured at lower-level groups take precedence over the
settings that were configured at the parent or higher-level groups.
• Settings that are specific to a particular device which can be configured from the Device Details page. These settings, like lower-level
groups, take precedence over the settings configured in the higher-level groups.

When you create and publish the policy, the configuration parameters are deployed to all the devices in that group including the subgroups.

After a policy is published and propagated to the devices, the settings are not sent again to the devices until you make any change. New
devices that are registered, receive the configuration policy that is effective for the group to which it was registered. This includes the
parameters inherited from the global group and intermediate level groups.

Configuration policies are published immediately, and cannot be scheduled for a later time. Few policy changes, for example display settings,
may force a reboot.

Application and operating system image deployment—Applications and operating system image updates can be deployed from the Apps
& Data tab. Applications are deployed based on the policy groups.

NOTE: Advanced application policy allows you to deploy an application to the current and all subgroups based on your
requirement. Operating system images can be deployed to the current group only.
Wyse Management Suite supports standard and advanced application policies. A standard application policy allows you to install a single
application package. You need to reboot the device before and after each application installation. With an advanced application policy,
multiple application packages can be installed with only two reboots. This feature is available only in the Pro edition. Advanced application
policies also support execution of pre-and-post installation scripts that may be needed to install a particular application.

12 Getting started with Wyse Management Suite

You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse
Management Suite or when a device is moved to a new group.

Deployment of application policies and operating system images to thin clients can be scheduled immediately or later based on the device
time zone or any other specified time zone.

Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated list of all the
devices in the system. You can choose to view a subset of devices by using various filter criteria, such as groups or subgroups, device type,
operating system type, status, subnet, and platform or time zone.

To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device are displayed.

The Device Details page also displays all the configuration parameters that are applicable to that device, and also the group level at which
each parameter is applied.

This page also enables to set configuration parameters that are specific to that device by enabling the Device Exceptions button.
Parameters configured in this section override any parameters that were configured at the groups and/or global level.

Reports—You can generate and view canned reports based on the predefined filters. To generate canned reports, click the Reports tab on
the Portal Admin page

Mobile application—You can receive alert notifications and manage devices using the mobile application—Dell Mobile Agent available for
the Android devices. To download the mobile application and the Dell Mobile Agent Getting Started Guide, click the Alerts and
Classification tab on the Portal Admin page.

Getting started with Wyse Management Suite 13

 3
Wyse Management Suite dashboard
The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a
particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary.

Figure 1. Dashboard

Topics:

• Viewing alerts
• Viewing events
• Viewing the device status
• User preferences
• Accessing online help
• Changing your password
• Logging out

Viewing alerts
The Alerts section displays the summary of all the alerts. This section has the following attributes:

• Devices Not Checked In

• App Compliance
• Other Device Alerts

14 Wyse Management Suite dashboard

To view the detailed list of all the alerts, do the following:

1 Click Dashboard.
The alerts summary is displayed.
2 Click View All Alerts.
The Events page is displayed with list of all the alerts.

Viewing events
The Events section displays the summary of events that have occurred in the last few days.
To view the detailed list of all the events, do the following:

1 Click Dashboard.
The events summary is displayed.
2 Click View All Events.
The Events page is displayed with list of all the events.

Viewing the device status

The Display section provides the summary of device statuses. The Summary section displays the device count based on the following
device status category:

• Compliant
• Pending
• Unmanaged
• Non-Compliant

To view the detailed list of all the devices, do the following:

1 Click Dashboard.
The devices summary is displayed.
2 Click View All.
The Devices page is displayed with list of all the registered devices.

User preferences
To change the user preferences such as, alert notification, policy settings, and page size, do the following:

1 On the upper-right corner of the Dashboard page, click the login drop-down menu.
2 Click User Preferences.
The User Preferences window is displayed.
3 Click Alerts, and select the appropriate check boxes to assign an alert type—Critical, Warning or Info—for notifications from your
emails and mobile applications.
4 Click Policies, and select the Ask me if I want to use the ThinOS Wizard mode check box to display the Select ThinOS
Configuration Mode window every time you configure the ThinOS policy settings.
5 Click Page size, and enter a number from 10 to 100 in the Number Of Items Per Page text box. This option enables you to set the
number of items displayed on each page.

Accessing online help

To access the Wyse Management Suite manuals, do the following:

1 On the upper-right corner of the Dashboard page, click the login drop-down menu.
2 Click WMS Help.

Wyse Management Suite dashboard 15

 The Support for Wyse Management Suite page is displayed.

Changing your password

To change your password, do the following:

1 On the upper-right corner of the Dashboard page, click the login drop-down menu.
2 Click Change Password.
The Change Password window is displayed.
3 Enter the current password.
4 Enter the new password.
5 Reenter the new password for confirmation.
6 Click Change Password.

Logging out
To log out from the management console, do the following:

1 On the upper-right corner of the Dashboard page, click the login drop-down menu.
2 Click Sign out.

16 Wyse Management Suite dashboard

 4
Managing groups and configurations
The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub groups of the
global group policy and categorize devices based on your requirements. For example, devices may be grouped based on job functions,
device type, and so on.

Figure 2. Groups and configuration

For each group, you can define policies for the following device types:

• ThinOS
• WES
• Linux
• ThinLinux
• Wyse Software Thin client

Devices inherit policies in the order that they are created. The settings configured in a default policy group are applied as default settings in
all the policies listed in the Default Policy Group. In a group, all users and devices present in that group have Default Policy Group as their
default setting.

On the Device Details page, you can create an exception for a device in the group to have a subset of policies that are different from the
group default.

The configuration for a particular asset with details of where configurations are set—Global, Group, and the Device levels—are displayed
on the page. The option to create exceptions is available on the page. The Exception settings are applicable only for that selected devices.

NOTE:

• When you modify the lower-level policies, a bullet symbol is displayed next to the policy. This symbol indicates that the policy is an
override to a higher-level policy. For example, System Personalization, Networking, Security, and so on.
• When you modify policies, an asterisk (*) is displayed next to the policy. This symbol indicates that there are unsaved or
unpublished changes. To review these changes before publishing them, click the View pending changes link.

Managing groups and configurations 17

If a policy configuration has to be prioritized between the different levels, then the lowest-level policy takes precedence.

After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after configuring the
thin clients.
NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take
effect. However, most of the settings on ThinLinux and ThinOS, you must restart the device for changes to take effect.
The policies are enforced in the following precedence:

• Global
• Group
• Device

Topics:

• Adding a group
• Editing a group
• Removing a group
• Editing an unmanaged group
• Configuring global level policy
• Configuring group level policy
• Configuring device level policy
• Editing ThinOS policy settings
• Editing Windows Embedded Standard policy settings
• Editing Linux policy settings
• Editing ThinLinux policy settings
• Editing Wyse Software Thin Client policy settings

Adding a group
To add a group, do the following:

1 On the Groups & Configs page, click the icon.

2 In the Add New Group(s) dialog box, enter the Group Name and Description.

NOTE: To change the name and description of a group, use Active Directory.
3 In the Registration tab, select the Enabled check box under Group Token.
4 Enter the group token.

NOTE: The devices can be registered to a group by entering the group token which is available on the device registration
screen.
5 In the Administration tab, you can select the name of group admin(s), who should manage this group. From the Available Group
Admins box, select the particular group and click the right arrow to move it to the Assigned Group Admins box. To move one group
from the Assigned Group Admins to Available Group Admins, do vice versa.
6 Click Save.
The group is added to the list of available groups on the Groups & Configs page.

18 Managing groups and configurations

Editing a group
To edit a group, do the following:

1 On the Groups & Configs page, click the icon.

2 In the Editing Default Policy group dialog box, edit the group information such as Group Name and Description.
3 In the Registration tab, edit the group token.

NOTE: The devices can be registered to a group by entering the group token which is available on the device registration
screen.
4 Click Save.

Removing a group
As an administrator, you can remove a group from the group hierarchy. To remove a group, do the following:

1 In the Groups & Configs page, under Group Tree Hierarchy, click the icon.
A warning message indicating that this action removes one or more groups from the group tree hierarchy is displayed.
2 Click Remove Group.

NOTE: When you remove a group from the group hierarchy, all users and devices that belong to the deleted group are
moved to a selected group.

Editing an unmanaged group

Devices that belong to the unmanaged group do not use licenses or receive configuration or application-based policies. To add devices to
an unmanaged group, use the unmanaged group device registration key as part of auto registration or manual device registration. To edit an
unmanaged group, do the following:

1 Click Edit group.

The Editing Unmanaged Group page is displayed.
2 Enter the following details:
• Group Name—Displays the name of the group.
• Description—Displays a brief description of the group.
• Group Token—Select this option to enable group token.
3 Click Save.

NOTE: For a public cloud, the group token for an unmanaged group must be enabled to register devices. For a private cloud,
the group token for an unmanaged group is automatically enabled.

Configuring global level policy

To configure a global level policy, do the following:

1 In the Groups & Configs page, from the Edit Policies drop-down menu, select a device type.
The policy settings of the respective device type are displayed.
2 Select the policy setting you want to configure, and then click Configure this item.
3 Click Save and Publish.

Managing groups and configurations 19

Configuring group level policy
To configure a group level policy or multilevel group polices, do the following:

1 In the Groups & Configs page, go to a group where you want to configure the policy, and click Edit Policies.
2 From the drop-down menu, select the device type you want to configure.
The policy settings of the device type are displayed.
3 Select a policy setting and then click Configure this item.
4 Click Save and Publish.

Configuring device level policy

To configure a device level policy, do the following:

1 In the Devices page, click the device you want to configure.

The Device Details page is displayed.
2 In the Device Configuration section, click Create/Edit Exceptions.

Editing ThinOS policy settings

To configure the ThinOS policy settings, do the following:

1 Click Groups & Configs.

The Groups & Configs page is displayed.
2 Click the Edit Policies drop-down menu.
3 Click ThinOS.
The Select ThinOS Configuration Mode window is displayed.
4 Select your preferred mode to configure the policy settings. The available modes are:
• Wizard Mode
• Advanced Configuration Mode

NOTE: To set the ThinOS Advanced Configuration as the default mode, select the check
box.
5 After configuring the policy settings, click Save and Publish.

ThinOS—Wizard mode
Use this page to configure the most frequently used parameters for the ThinOS devices. To configure the policy settings, do the following:

1 Select Wizard as the mode of configuration.

2 The following are the available policy settings on the ThinOS—Wizard mode page.

20 Managing groups and configurations

 Figure 3. ThinOS—Wizard mode

• Setup Security
• Setup Keyboard and Display
• Setup Visual Experience
• Setup Timezone
• Setup General Settings
• Setup Broker

• Click Next to go to policy settings.

• Click Back to view the previous policy settings.
• Click Cancel to go back to the Groups & Configs page.
• Click Save & Publish to save the changes.
• Click Continue to go to ThinOS advanced configuration mode.

Setup security
Use this page to configure the thin client security settings, such as user privilege and certificate installation.
NOTE:

• Certificate assignment can be managed at global level, group level, or device level. When you select the auto-install certificates
option, the list of certificates uploaded on the File Repository Inventory page is loaded.
• For automating certificates deployments, select the certificates to be automatically installed on thin clients.

Table 2. Configuring Privilege Settings

Option Description
Privilege level Select this option to define the default privilege level during system
boot. From the drop-down menu, select any one of the following
levels:

• None—Disables all the system setting option.

• High—Disables the connectivity settings except local
customization.

Managing groups and configurations 21

Option Description

• Low—All settings are enabled on the local client.

Show Display Settings (8.5+) Select this option to configure the display settings. From the drop-
down menu, select a group to set the configuration access.

Enable Keyboard and Mouse Settings (8.5+) Select this option to configure the keyboard and mouse settings.

Enable Admin mode Select this option to access the admin mode by entering the user
name and password. This option can be enabled only if the privilege
level is set to low or none.

Encrypted Credentials (8.5+) Select this option to encrypt the login credentials.

Auto-install certificates Select this option to automatically install the certificates.

Enable VNC Select this option to enable Virtual Network Computing

(VNC) shadowing. VNC shadowing is the process which allows you
to remotely share the same session as the user, see what the user
sees, and assist with applications or session specific issues.

VNC Password Enables you to set the VNC password. The password can contain a
maximum of 16 characters.

Encrypt Password (8.5+) Select this option to encrypt the password.

Configuring keyboard and display settings

Use this page to configure the thin client monitor display settings, such as resolution, and dual monitor.

Table 3. Configuring Keyboard Settings—ThinOS 8.5+

Option Description
Keyboard Layout Select the layout and language of the keyboard from the drop-
down list.

Table 4. Configuring Monitor Display Settings

Option Description
Enable Dual Monitor Select the check box to enable dual monitor functionality.

Dual Monitor Mode Select this option to select the monitor mode. From the Display
Monitor Mode drop-down menu, select either Mirror Mode or
Span Mode.

Auto detect monitors—ThinOS 8.5+ Select the check box to detect the total number of monitors
connected to the system.

NOTE: If you select both the Auto detect monitors (8.5+)

and Enable Dual Monitor option, then the configuration
settings remain the same for both the single and dual
monitor setup.

22 Managing groups and configurations

Configuring visual experience
Use this page to configure the thin client visual experience settings, such as desktop display (Classic or Zero Launchpad) and session
functionality.

Table 5. Configuring desktop appearance

Option Description
Desktop Wallpaper Displays only the images that are uploaded to the file repository.
When you select this check box, the wallpaper file and the
wallpaper layout drop-down menus are displayed.

Company Logo Displays the logo on the device login screen. When you select this
check box, the Logo File drop-down menu is displayed. You can
upload the logo file from the file repository inventory.

Table 6. Configuring visual experience

Option Description
Classic Desktop vs Zero Launchpad Select this option to define the desktop experience.

NOTE: Zero Launchpad is recommended for ThinOS Lite/

Xenith devices, and for full screen sessions. Classic
Desktop is recommended for seamless applications.

Enable Logon Main Menu (8.5+) Select this option to enable the logon main menu.

Action after all session exit Select this option to define the action after you close the last active
session. From the drop-down menu, select any one of the following
options:

• None
• Sign-off automatically
• Shut down the system automatically
• Restart the system automatically

Configuring timezone
Use this page to configure the thin client settings, such as time servers, and time zone.

Table 7. Timezone

Option Description
Manually Set Time Zone Select this option to override the system preference menu of the
device with the time zone settings.
Date Format (8.5+) Select the required date format.

Time Format (8.5+) Select the required time format.

Time Servers Enter the list of time servers to synchronize local time separated by
a semicolon.

Managing groups and configurations 23

Configuring general settings
Use this page to configure the thin client firmware upgrade settings, such as live upgrade, firmware update logic, and platform firmware
mappings.
NOTE:

• Remote firmware imaging from the cloud is supported with the ThinOS firmware version 8.0_037 or later.

Table 8. Configuring Sign-on settings

Option Description
Domain List (8.5+) Enter the list of domains to sign-in to the broker server. Separate
the names by a semi-colon.

Table 9. Firmware upgrade

Option Description
Disable Live Upgrade Live Upgrade enables the thin client immediately after download
and applies the new firmware based on defined policies. If you
prefer that the thin client should only check for new firmware on
each boot, then disable the Live Upgrade feature.
Define desired platform or firmware mappings This option maps the specific firmware versions to different
platform types.
To map a platform type to a specific firmware version, do the
following:

1 From the Platform Type drop-down menu, select a platform.

2 From the Firmware to auto-deploy drop-down menu, select a
firmware version.

The list of platform types and the number of firmware

versions currently uploaded to the File Repository Inventory
page are displayed.

Table 10. Configuring local resources

Option Description
Map SmartCards Select this option to redirect the smart cards into the remote
session.
Enable USB Redirection Select this option to enable USB redirection on the devices. From
the drop-down menu, select your preferred option.

24 Managing groups and configurations

Configuring broker settings
Use this page to configure the thin client remote connection and broker settings, such as addresses and credentials for brokers, such as,
Citrix, Microsoft, VMware, and vWorkspace.

Table 11. Configuring broker server

Option Description
Select the broker you are using Select this option to establish a broker connection for a published
desktop. From the drop-down menu, select any one of the
following options:

• Citrix
• Microsoft
• vWorkspace
• VMware

Broker Server Enter the broker server host name or IP address.

Citrix custom store name Enter the citrix store name for the citrix StoreFront connection.
This option is applicable only for Citrix.

Sessions to connect automatically Select this option to automatically connect to the session.

NOTE: The name of the desktop or application is case

sensitive. Use a semicolon to separate the multiple
sessions which must be initialized automatically.

Reconnect At Logon From the drop-down menu, select your preferred option. You can
reconnect to both disconnected and active sessions. This option is
applicable only for Citrix.

Security Mode Select this option to set a security mode. From the drop-down
menu, select your preferred option. This option is applicable only for
VMware

Protocol Select this option to choose a protocol. From the drop-down menu,
select your preferred option. This option is applicable only for
VMware.

Enable vWorkspace Gateway Select this option to enable vWorkspace gateway functionality. This
option is applicable only for vWorkspace.

ThinOS—Advanced mode
Use this page to configure the advanced policy settings for the ThinOS devices. To configure the advanced policy settings, do the
following:

1 Select Advanced Configuration as the mode of configuration.

2 The following are the available policy settings on the ThinOS page.

Managing groups and configurations 25

 Figure 4. ThinOS—Advanced mode

• Device Configuration
• Advanced Device Configuration
• Remote Connection (Legacy)
• Remote Connection (8.5+)
• Printers (8.5+)
• Network Settings (8.5+)
3 Click Save & Publish to save your changes.
4 Click Remove Policy to go back to the ThinOS page.
5 Click Cancel to go back to the Groups & Configs page.

Configuring general settings—ThinOS 8.5 and later versions

Use the General Settings page to configure the thin client general settings, such as auto power settings, local settings, mirror file server
settings, and terminal settings for ThinOS devices.

Table 12. Configuring general settings

Option Description
Auto Power The Auto Power check box specifies about how the system starts
when the power is first applied to the unit.

Table 13. Configuring keyboard options

Option Description
Load the language file Select this option to install the language files on ThinOS devices.
System Language Select this option to set the language for the system. From the
drop-down list, select your preferred option.
Locale file name Select this option to select the certificate to install on the device.
From the drop-down list, select the certificates added in the file
repository.

26 Managing groups and configurations

Option Description
Font file name Select this option to select the font file to install on the device.
From the drop-down list, select the font files added in the file
repository.

Table 14. Configuring mirror file server

Option Description
Mirror File Server If the FileServer is offline, this setting allows you to store a local
copy of the configuration in cache.

Table 15. Configuring terminal settings

Option Description
Terminal Name Enter the terminal name. You can also use the system variables to
automate renaming multiple devices.
Terminal Reboot If this setting is enabled, the system is forced to restart after the
terminal name is changed. Restart the system to view the changes.
Inactive Select this option to restart or shut down the system depending on
the option you have selected from the Action after All Sessions
Exit drop-down list in the Visual Experience policy setting for the
ThinOS devices. Enter the time value in minutes. The range of
inactive time is 0–480 seconds.
No Session Timer Select this option to restart or shut down the system depending on
the option you have selected from the Action after All Sessions
Exit drop-down list in the Visual Experience policy setting for the
ThinOS devices. Enter the time value in minutes. The range of
inactive time is 0–480.
NOTE: This setting only applies if the Inactive value is set
to 0.

Configuring general settings—ThinOS

Use this page to configure the thin client settings, such as sign-on settings, and time zone.

Table 16. Configuring sign-on settings

Option Description
Default user name Enter the default user name for the local sign-on screen.
Default Password Enter the default password for the local sign-on screen.
Domain Name Enter the default domain name for the local sign-on screen.
NOTE: You can enter multiple domain names separated by
a comma with a maximum of 31 characters.

Remember last user name at logoff Select this option to store the user name when you log off the
system. From the drop-down list select the preferred option.
NOTE: The user name is not stored if the system is
restarted or the system is turned off.

Disable Domain Field (8.5+) Select the check box to disable the domain field option on the sign-
on window.

Managing groups and configurations 27

Option Description
Domain List (8.5+) Enter the list of domains mentioned on the sign-on window. Use a
semi-colon to separate the domain name.
Remember last user name and/or domain at reboot/shutdown Select this option to store the user name or domain when the
system is restarted or turned off.

Table 17. Configuring timezone settings

Option Description
Manually Set TimeZone Select the check box to override the system preference menu
settings. From the Timezone and Enable Daylight Savings drop-
down menu, select your preferred option.
Date Format (8.5+) From the Date Format (8.5+) drop-down menu, select the
appropriate format.

Time Format (8.5+) From the Time Format (8.5+) drop-down menu, select the
appropriate format.

Time Servers Enter the list of time servers to synchronize local time separated by
a semi-colon.

Configuring security settings—ThinOS

Use this page to configure the thin client security settings, such as sign on settings, privilege settings, the G-key reset, and so on.

Table 18. Configuring sign on settings

Option Description
Require domain login From the Require domain login drop-down menu, select the
preferred option.

Disable guest user Select the check box to disable the local guest user account.

Require reentering password Select the check box to enter the password again while signing in.

Require smartcard From the Require smartcard drop-down menu, select the preferred
option.

Table 19. Configuring privilege settings

Option Description
Privilege level Select this option to define the default privilege level during system
boot. From the drop-down menu, select any one of the following
levels:

• None—Disables all the system setting menus.

• High—Disables the connectivity settings, but the local
customization is enabled.
• Low—All settings are enabled on the local client.

Show Display Settings (8.5+) Select this option to configure the display settings. From the drop-
down menu, select a group to set the configuration access.

Enable Keyboard and Mouse Settings (8.5+) Select this option to configure the keyboard and mouse settings.

28 Managing groups and configurations

Option Description
Disable Date and Time Settings (8.5+) Select this option to configure the date and time settings.

Network location to upload (8.5+) Enter the location to upload the network trace, network capture,
and log files.

Table 20. Configuring administrator mode

Option Description
Enable Admin mode Select the check box to enable the admin mode. When privilege
level is low or none, you can access the admin mode by entering
the user name and password.

Encrypted Credentials (8.5+) Select the check box to encrypt the credentials.

Show Admin Mode button (8.5+) Select the check box to display the admin mode option on the sign
on window.

Table 21. Configuring general settings

Option Description
Enable the Gkey reset Select this option to reset the factory settings of the device. While
restarting the system, press the G key to reset the factory settings.

Enable Trace Select this option to trace the files. This parameter enables the ICA
or RDP trace mode and the trace file is created in the directory.

Remove Certificate (8.5+) Select this option to remove the certificate.

Delete Certificate (8.5+) Select this option to delete the certificate. Enter the certificate
name which you want to delete.

Auto-install Certificates Select this option to install the certificate automatically.

Disable ThinPrint Service Select this option to disable the ThinPrint service.

Encrypt local Flash Select this option to configure the local settings, and set the user
credentials. Select this check box if you want to encrypt local flash.

Disable VNC Shadowing Select this option to disable the VNC shadowing.

Fast Disconnect Key Select this option to use the fast disconnect key.

NOTE: To disconnect from the Citrix sessions, press the

F12 key.

Table 22. Configuring security policy

Option Description
Security Policy (8.5+) From the Security Policy (8.5+) drop-down menu, select the
global security mode for SSL connection.

Secured Network Protocol (8.5+) Select this option to secure the network protocol. The unsecure
network protocols are disabled.

TLS Minimum Version (8.5+) Select this option to choose the minimum version of SSL
connection for the ThinOS devices.

Managing groups and configurations 29

Option Description
TLS Maximum Version (8.5+) Select this option to choose the maximum version of SSL
connection for the ThinOS devices.

DNS File Server Discover (8.5+) Select this option to discover the DNS file server.

Table 23. Configuring VNC settings

Option Description
Enable VNC Select this option to enable VNC shadowing.

VNC Password Enter the VNC password with a maximum of 16 characters.

Encrypt Password (8.5+) Select this option to encrypt the password.

Max Concurrent VNC (8.5+) From the drop-down menu, select the maximum number of
concurrent VNC connections.

Zlib Compression (8.5+) Select the check box to enable the Zlib compression.

Prompt user on start Select this option to perform the shadowing process on the
terminal.

Query user timeout Enter the total amount of time in seconds to accept or reject the
shadowing session. The range is 10–600 seconds.

Promt user on end Select the check box to notify the end of a remote shadowing
session.

View only Select the check box to disable the keyboard or mouse events on
the system during a shadowing session.

Force 8–bit Select this option to configure the display settings. Select the
check box to use 8–bit per pixel.

Table 24. Configuring WDM services

Option Description
Disable WDM Services Select this option to disable the WDM service.

Quick Mode (8.5+) Select this option to speed up the boot time for the ThinOS
devices.

Configuring keyboard settings—ThinOS 8.5 and later versions

Use the Keyboard Settings page to configure the keyboard layouts, and the behavior of keyboard shortcuts.

Table 25. Configuring keyboard settings

Option Description
Character Set Select this option to set an appropriate character set. From the
drop-down list, select your preferred character set.
Keyboard Layout Select this option to set an appropriate keyboard layout. From the
drop-down list, select your preferred keyboard layout.
Keyboard Repeat Delay Select this option to set the time that a key can be pressed without
repeating the letter as input. From the drop-down list, select the
option based on your preference.

30 Managing groups and configurations

Option Description
Keyboard Repeat Rate Select this option to set the repeat rate for your keyboard. The
repeat rate is the speed at which the key input repeats itself when
you press and hold down the key on your keyboard. From the drop-
down list, select one of the following options based on your
preference:

• Slow
• Normal
• Fast

Key Sequence Select the check box to enable the key sequence.
Ctrl-Alt-Del Press the Ctrl-Alt-Del keys to lock the system.
Ctrl-Alt-Up Press the Ctrl-Alt-Up keys to switch the session between
fullscreen and window mode.
Ctrl-Alt-Down Press the Ctrl-Alt-Down keys to switch between task selection.
Ctrl-Alt-Left Press the Ctrl-Alt-Left keys to lock the system.
Ctrl-Alt-Right Press the Ctrl-Alt-Right keys to lock the system.
Win + L Press the Win+L keys to lock the system.
Alt-Tab Press the Alt-Tab keys to lock the system.

Configuring display settings— ThinOS

Use this page to configure the thin client monitor display settings, such as resolution, rotation, color depth, and dual monitor.

Table 26. Configuring monitor display settings

Option Description
Enable Dual Monitor Select the check box to enable dual monitor functionality.

Dual Monitor Mode Select this option to select the monitor mode. From the Display
Monitor Mode drop-down menu, select either Mirror Mode or
Span Mode.

Main Screen Select this option to access the main screen. From the Main
Screen drop-down menu, select either Screen 1 or Screen 2.

Alignment Select this option to align the monitor screen. From the Alignment
drop-down menu, select your preferred option.

Layout—ThinOS 8.5+ Select this option to select either Landscape or Portrait layout.

Taskbar—ThinOS 8.5+ Select this option to select the placement of the taskbar on the
screen. From the Taskbar (8.5+) drop-down menu, select either
MainScreen or WholeScreen.

Auto detect monitors—ThinOS 8.5+ Select the check box to detect the total number of monitors
connected to the system.

NOTE: If you select both Auto detect monitors (8.5+) and

the Enable Dual Monitor option, then the configuration
settings remain the same for both the single and dual
monitor setup.

Managing groups and configurations 31

Option Description
Desktop Color Depth Select this option to set the color depth for your desktop. From the
Desktop Color Depth drop-down menu, select either 16-bit or 32-
bit.

Table 27. Configuring primary monitor settings

Option Description
Monitor Resolution Select this option to set the resolution for your monitor. From the
drop-down menu, select the appropriate resolution for your monitor.

Monitor Rotation Select this option to define the rotation. From the drop-down
menu, select the appropriate rotation direction.

Monitor Refresh Rate—ThinOS 8.5+ Select this option to set the refresh rate for your monitor. From the
drop-down menu, select the appropriate refresh rate for your
monitor.

Table 28. Configuring secondary monitor settings

Option Description
Monitor Resolution (8.5+) Select this option to set the resolution for your monitor. From the
drop-down menu, select the appropriate resolution for your monitor.

Monitor Rotation (8.5+) Select this option to define the direction—Left, Right, or None—to
enable the rotation. From the drop-down menu, select the
appropriate rotation direction.

Monitor Refresh Rate (8.5+) Select this option to set the refresh rate for your monitor. From the
drop-down menu, select the appropriate refresh rate for your
monitor.

Table 29. Configuring screen saver settings

Option Description
Screen saver (8.5+) Enter the screen saver time in minutes.

Lock the terminal (8.5+) Select this option to set the terminal in lock state when the screen
saver time is activated. From the Lock the terminal (8.5+) drop-
down menu, select the any one of the following options:

• 0–Disabled
• 1–Unlock with password only and wallpaper is displayed
• 2–Unlock with password only and a black screen is displayed
• 3–Unlock with user name and password only and a black screen
is displayed

Screen Saver Type (8.5+) Select this option to specify which screen saver to use. From the
Screen Saver Type (8.5+) drop-down menu, select the preferred
option.

Sleep (8.5+) Select this option to specify the time interval in minutes to stop the
soft screen saver and turn off the monitor. From the Sleep (8.5+)
drop-down menu, select the preferred option.

32 Managing groups and configurations

Configuring visual experience settings—ThinOS
Use this page to configure the thin client visual experience settings, such as desktop theme and behavior after session exit.

Table 30. Configuring desktop appearance

Option Description
Desktop Wallpaper Displays only the images that are uploaded to the file repository.
When you select this check box, the wallpaper file and the
wallpaper layout drop-down menus are displayed.

Company Logo Displays the logo on the device login screen. When you select this
check box, the Logo File drop-down menu is displayed. You can
upload the logo file from the file repository inventory.

EULA at login Displays the end-user license agreement at each login. When you
select this check box, the EULA file drop-down menu is displayed.
By using this option, you can upload a plain text file.

Table 31. Configuring visual experience

Option Description
Classic Desktop vs Zero Launchpad Select this option to define the desktop experience.

NOTE: Zero Launchpad is recommended for ThinOS Lite

or Xenith devices, and for full screen sessions. Classic
Desktop is recommended for seamless applications.

Prevent toolbar from closing unless mouse focus moves away Select this check box if you want to prevent the toolbar from
closing unless mouse focus moves away.

Disable Home Icon Select this option to disable the home icon.

Enable Logon Main Menu (8.5+) Select the check box to enable the main menu screen on the
desktop when you log in to the system.

Enable the Zero toolbar activation in left margin Select this option to select any one of the following options to
activate the Zero toolbar:

• No
• On mouse over after specified seconds
• Only after clicking

Toolbar Disable Mouse Select the check box to disable the mouse functionality when the
zero toolbar option is enabled.

Toolbar Click (8.5+) Select the check box to enable the toolbar click option when the
zero toolbar option is enabled.

Number of seconds before toolbar is activated Select this option to set the time (in seconds) before the toolbar is
activated. Select one of the following timings based on your
preference:

• 0.5 seconds
• 1 second
• 1.5 seconds

Managing groups and configurations 33

Option Description

• 2 seconds

Action after all session exit Select this option to define the action after you close the last active
session. From the drop-down menu, select any one of the following
options:

• None
• Sign-off automatically
• Shut down the system automatically
• Restart the system automatically.

Schedule shutdown or reboot settings—ThinOS 8.5 and later versions

Use this page to configure a scheduled restart or shutdown.

Table 32. Schedule shut down or reboot

Option Description
Scheduled Reboot Select the check box to specify the time or day to schedule a
system restart.

Scheduled Shutdown Select the check box to specify the time or day to schedule a
system shutdown.

Idle Time Enter the Idle time. The system restarts in an active session when
the value of the Idle time is set to 10 minutes.

Reboot/Shutdown Time Enter the time when the system must restart or shut down. Set the
time in 24-hour format.

Reboot/Shutdown End Enter the time to stop the system restart or shut down process.
Set the time in 24-hour format.

Days Select the check box to specify the days when you want to restart
or shut down the system.

Configuring device information

Use the Device Info page to set the device details.

Table 33. Configuring device information

Option Description
Location Enter the device location.
Contact Enter the device contact.
Custom 1 to 3 Enter the custom values.

Configuring BIOS settings—ThinOS

Use the BIOS settings page to configure the BIOS settings of ThinOS thin clients.

34 Managing groups and configurations

Table 34. System configuration

Option Description
Enable Audio Select this check box to enable the audio device.

Table 35. Configuring security settings

Option Description
Admin Setup Lockout Select this option to prevent others from entering the setup when
an admin password is set.

Table 36. Configuring administrator password settings

Option Description
Enable Admin Password Select this check box to enable the BIOS administrator password.
Admin Password Enter the new BIOS administrator password. This option is available
only if you select the Enable Admin Password check box.

Table 37. Configuring auto-on settings

Option Description
Auto On Time From the drop-down list, set the time of the day that you want the
system to turn on automatically.

Table 38. Configuring USB

Option Description
Enable Rear-Left Dual USB 2.0 Ports Select this check box to enable the device attached to this port. If
you select this check box, the device is available to the operating
system. However, if the USB port is disabled, the operating system
cannot detect the device attached to this port.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Enable Front USB Ports Select this check box to enable the device attached to this port. If
you select this check box, the device is available to the operating
system. However, if the USB port is disabled, the operating system
cannot detect the device attached to this port.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Enable USB Boot Support Select this check box to enable the USB boot setup. Allows you to
boot any type of USB mass storage devices.

Managing groups and configurations 35

Table 39. Configuring power management settings

Option Description
AC Recovery From the drop-down list, select an option to specify how the
system must behave when the AC power is restored.
Wake On LAN From the drop-down list, select an option to allow the thin client to
power up from the OFF state. You can trigger a thin client to power
up from the off state by using a LAN signal.
Wake On USB Select this option to to enable USB devices to wake the system
from OFF state or from the hibernate state.

Table 40. Reboot schedule

Option Description
Reboot Option Some BIOS settings requires the system to restart. From the drop-
down list, select one of the following options:

• Reboot immediately—The system restarts immediately.

• Reboot later—Select the Reboot Hour and Reboot Minute to
set the system restart time.
• Do not reboot—The system does not restarts.

Configuring firmware upgrade

Use this page to configure the thin client firmware upgrade settings, such as live upgrade, firmware update logic, local firmware check
preferences, and platform firmware mappings.

Table 41. Configuring firmware upgrade

Option Description
Disable Live Upgrade This parameter automatically installs the new firmware on the thin
client based on the defined policies immediately after you restart
the thin client. To check for new firmware on each restart, disable
this option.
Firmware Update Logic This parameter determines how the thin client behaves when the
new firmware is published from the management console. From the
drop-down menu, select any one of the following options:

• Do not update—Thin client ignores the firmware versions

assigned to the management policies.
• New firmware only—Thin client updates the firmware only
when a newer version is assigned to the management policy.
• Any different firmware—Thin client updates the firmware to the
version assigned by the management policy—even if the
version is lower than the current image on device.

Skip Local Firmware Check Select this option to enable the thin client to bypass the local file
server checks for the firmware updates.
NOTE: Dell recommends that you enable this option if you
define a firmware on the management console. It leads to
an endless restart as the thin client applies differing
images, if you have firmware policies in the management
console and firmware on a local file server.

Verify Signature Select the check box to verify the signature.

36 Managing groups and configurations

Option Description
Enable BIOS Upgrade Select this option to enable the BIOS upgrade process.
Select BIOS File Select this option to choose the BIOS file which is uploaded in the
file repository. From the drop-down menu select the BIOS file.
Define desired platform or firmware mappings This option maps the specific firmware versions to different
platform type.
To map a platform type to a specific firmware version, do the
following:

1 From the Platform Type drop-down menu, select a platform.

2 From the Firmware to auto-deploy drop-down menu, select a
firmware version.

The list of platform types and the number of firmware

versions currently uploaded to the File Repository Inventory
page are displayed.

Configuring global INI settings—ThinOS 8.5 and later versions

Use the Global INI settings page to configure global INI settings.

Table 42. Configuring global INI settings

Option Description
Global INI From the drop-down list, select your preferred option. A global.ini
file contains the global parameters for all the devices. The
parameters can be existing wnos.ini or a newly created .INI file
which is uploaded to the file repository.

Configuring central configuration settings—ThinOS

Use this section to specify a file server where the thin client checks for configuration and image updates.

Table 43. Central configuration

Option Description
File Server/Path Enter the full path of folder that contains the wnos file. Supported
protocols include ftp, http, and https. The default protocol is ftp.

User Enter the user name to access the file server.

Password Enter the password to access the file server.

Managing groups and configurations 37

Configuring advanced settings—ThinOS
Use this page to configure additional settings which are thin client specific INI parameters or to disable the local INI check. Dell
recommends that you do not include the INI parameters for policies which are already configured in other options. Password encoding and
encryption are not applied to password parameters.

Table 44. Configuring advanced settings

Option Description
No Global INI If selected, the global INI parameter from the file server is not
downloaded.

Enter the INI parameter from line 1 to line 20 for the thin clients.

Configuring remote connections—ThinOS

Use this page to configure the thin client remote connection settings, such as addresses and credentials for broker and direct connections.

Table 45. Configuring connection broker settings

Option Description
Select Broker Select this option to establish a broker connection for published
desktop. From the drop-down menu, select any one of the
following options:

• None
• Citrix
• Microsoft
• vWorkspace
• VMware

NOTE: ThinOS Lite/Xenith devices support the Citrix

broker connection.

Manually define direct RDP connections Select this option to define the RDP connections manually. When
you select this option, the Direct Connections (RDP) box is
displayed.

Broker Server Enter the broker server host name or IP address.

Citrix StoreFront Select this option to enable the Citrix StoreFront based layout of
published applications and desktops on the device. This option is
applicable only for Citrix.

Display on Desktop From the drop-down list, select an option that you want to display
on the desktop. This option is applicable only for Citrix.

Automatically Connect to sessions Select this option to automatically connect to the session. This
option is applicable only for Citrix, VMware, and vWorkspace.

Use recommended settings for settings Select this option to choose the recommended settings. This option
is applicable only for Citrix.

Manually define direct RDP connections Select this option to define the RDP connections manually. If you
select this option, the Direct Connection box is displayed.

38 Managing groups and configurations

Option Description
Configure TS Gateway Select this option to configure the TS gateway. If you select this
option, the TS Gateway Settings table is displayed. This option is
applicable only for Microsoft.

Security Mode Select this option to set a security mode. This option is applicable
only for VMware.

Protocol Select this option to choose a protocol. This option is applicable

only for VMware.

Table 46. Configuring Direct connections (RDP)

Option Description
Connection Name Enter the name of the connection.

Host Name or IP Address Enter the host name or IP address of the connection.

Auto Start Select this option to restart the connection automatically.

Reconnect After Disconnect Select this option to reconnect the connection automatically after
the connection is disconnected.

User Name Enter the user name for remote login.

Password Enter the password for remote login.

Domain Name Enter the domain name for remote login.

Color depth Select this option to set the color depth. From the drop-down list,
select the color depth for remote login.

Session Window Behavior Select this option to set the session window behavior. From the
drop-down list, select whether the remote connection should be
started in the window mode or full screen mode.

NOTE: The Zero launchpad mode only supports full screen

sessions and the window mode is launched on a single
screen. The full screen spans between both the monitors.

Audio Playback This option helps you to manage audio settings in the remote
session. From the drop-down menu, select any one of the following
options based on your preference:

• Play locally
• Play on remote computer
• Do not Play

Table 47. Session behavior defaults

Option Description
Font Smoothing Select this option to enable font smoothing. Font smoothing is a
method to obtain sharper fonts in low resolution screens.

Advanced RDP protocol features Select this option to configure the features of an RDP protocol.

Default color depth for connections Select this option to set the color depth for your connection. From
the drop-down list, select a color depth for remote login.

Managing groups and configurations 39

Option Description
Session Window Behavior Select this option to set the session window behavior. From the
drop-down list, select whether the remote connection should be
started in the window mode or full screen mode. This option is
applicable only for Citrix.

NOTE: The Zero launchpad mode only supports the full

screen sessions, and the window mode is launched on a
single screen. The full screen spans between two
monitors.

USB Redirection Technology Select this option to enable USB redirection. USB redirection is a
technology that Select this option to access the USB devices that
are connected to the thin client from within a remote desktop or
application. This option is applicable only for Citrix.

Audio quality Select this option to set the audio quality. This option is applicable
only for Citrix.

Map USB disks to From the drop-down list, select the disk space to assign to the
USB. This option is applicable only for Citrix.

Enable Seamless Mode Select this option to set the seamless mode. A seamless interface
is the joining of two computer programs so that they appear to be
one program with a single user interface. This option is applicable
only for Citrix.

Hide taskbar in Seamless Mode Select this option to hide the taskbar in seamless mode. This option
is applicable only for Citrix.

Table 48. Configuring HDX protocol settings

Option Description
Improve KB over high latency From the drop-down list, select the preferred option that improves
KB over high latency.

Improve Mouse over high latency From the drop-down list, select the preferred option that improves
mouse over high latency.

Auto-connect From the drop-down list, select and enable the preferred option to
connect the remote connection automatically.

• Multimedia redirection
• Enable Session Reliability
• Enable progressive Display
• Enable ICA Ping
• Offscreen support

Table 49. Configuring peripheral behavior

Option Description
Auto-connect selected local Select this option to automatically connect the following
peripherals:

• Printers
• Serials
• Smartcards

40 Managing groups and configurations

Option Description

• Sound

Enable USB storage disks Select this option to enable USB storage disks. From the drop-
down menu, select any one of the following options:

• No
• Yes (Read or write)
• Yes (Read-only)

Enable USB Redirection Select this option to enable the USB redirection. From the drop-
down menu, select any one of the following options:

• No
• Yes, redirect all USB devices
• Yes, but exclude some devices

NOTE: You also have an option to exclude disk, printer,

audio, and video devices.

Mouse Queue timer Select this option to set the mouse queue timer in an ICA or RDP
session. The range of the mouse queue timer is 0–99.

Table 50. Configuring additional settings

Option Description
Maximum Bitmap Cache To set the maximum bitmap cache for your RDP session, enter a
number from 128 to 1024.

4 pixel Aligned Session Width Select this option to enable the 4-pixel aligned session width.

Automatically reconnect sessions at logon? Select this option to enable the thin client to automatically
reconnect the session at login. This option is applicable only for
Citrix.

Automatically reconnect from button menu? Select this option to enable the thin client to automatically
reconnect the session from the button menu. This option is
applicable only for Citrix.

Account Self-service server Enter the server details.

Access Gateway authentication method From the drop-down list, select the method to access the gateway
authentication.

Use HTTP for browsing Select this option to enable HTTP for browsing. This option is
applicable only for Citrix.

Alternate address via firewall Select this option to enable an alternate address through firewall.
This option is applicable only for Citrix.

System Menu Select this option to set the system menu. This option is applicable
only for Citrix.

Disable Reset VM Select this option to disable the VM reset. This option is applicable
only for Citrix.

Show 32–bit icons for the first of connections Enter the 32-bit icons for the first set of connections. This option is
applicable only for Citrix.

Managing groups and configurations 41

Configuring global session settings—ThinOS 8.5 and later versions
Use the Global session settings page to configure VDI global settings for a session.

Table 51. Configuring local resources settings

Option Description
Map Printers Select this option to automatically connect the local printers when
the session starts.

Map Serials Select this option to automatically connect the local serials when
the session starts.

Map SmartCards Select this option to redirect the smartcards to the remote session.

Map Sound Select this option to enable the local system sound when the
session starts.

Map Disks Select this option to enable map disks. You can automatically
connect the USB drives for ICA and RDP connections when the
session starts.

Disks Read Only Select this option to enable read-only disks.

Enable USB Redirection Select this option to redirect the USB drives to the remote session.
From the drop-down list, select your preferred option. If Exclude
some devices option is selected, you can exclude the following
devices from the session:

• Exclude disk devices

• Exclude audio devices
• Exclude printer devices
• Exclude video devices

Table 52. Configuring advanced settings

Option Description
Reconnect After Disconnect Select this option to reconnect the connection automatically after
the connection is disconnected.

Multi-Monitor Select this option to enable the multi-monitor support. The height
and width of the session desktop is similar to the local virtual
desktop size.

Turn Compression off Select this option to compress the file size and to reduce the time
required to download the files.

Optimize for low link speed Select the check box to optimize session settings for low link
speed.

Full Screen Mode Select this option to set the connection window in the full screen
mode.

Fast Disconnect Key Select this option to use the fast disconnect key.

NOTE: To disconnect from the sessions, press the F12

key.

42 Managing groups and configurations

Configuring USB redirection settings—ThinOS 8.5 and later versions
USB redirection (Universal Serial Bus redirection) is a technology that enables you to plug an external device into a USB port on the
endpoint and access the device from within a remote desktop or application. You can configure the USB to redirect automatically to a
particular device. Use the USB redirection settings page to force redirect the USB connected devices to the remote session.

Table 53. USB redirection settings

Option Description
Force Redirect Enter the force redirect device ID.

Force Local Enter the force local device ID.

Redirect Type From the drop-down list, select the redirection type.

NOTE: If PCoIP or Blast connection type is selected, then

do not select any value.

Interface Redirect Select this option to enable the interface redirection option.

Configuring third party authentication settings—ThinOS 8.5 and later

versions
Use third party authentication settings page to configure Single Sign-On (SSO) authentication settings.

Table 54. Configuring authentication settings

Option Description
Authentication Mode Select this option to specify the authentication mode. From the
drop-down menu, select any one of the following options:

• Imprivata
• Caradiam
• SecureMatrix
• HealthCast

Table 55. Configuring RF-ID settings

Option Description
Rf-Id Disable Beep Select this option to disable RFID beep. Radio-
Frequency Identification—RFID is the use of radio waves to read
and capture information stored on a tag attached to an object. A
tag can be read from up to several feet away and does not need to
be within direct line-of-sight of the reader. RFID authentication
provides a quick access to a system to perform short tasks, you
can use fast user identification through radio-frequency
identification (RFID).

Disable Keystroke Select this option to disable keystroke functionality. A keystroke is a

single press of a key on a keyboard. Each key press is a keystroke.
The keyboard is used as an input port for sending signals.

Managing groups and configurations 43

Option Description
Set Card Type Select this option to set the card type. RFID cards contain an
integrated circuit and an antenna, which are used to transmit data
to the RFID reader which is also known as an interrogator.

Disable Initialization Select this option to disable the RFID authentication.

Disable LED Select this option to disable the LED.

Table 56. Configuring imprivata settings

Option Description
Imprivata OneSign Server Enter the host name or the IP address with optional TCP port
number or URLs of the imprivata OneSign server.

Kiosk Mode Select this option to enable the kiosk mode. If enabled, then
different OneSign user can unlock the client desktop.

Enable Windows Authentication Select this option to enable Windows authentication. If enabled, the
OneSign sign fails. Sign in to the predefined broker with Windows
credentials.

Auto-Access From the drop-down menu, select your preferred option.

Net BIOS Domain Name Select this option to enable the Net BIOS domain name option. If
enabled, the Net BIOS domain name is listed in the imprivata
domain list.

Suspend Action From the drop-down menu, select your preferred option. If you
select 0, then lock the terminal, and if you select 1, then sign off the
terminal.

Disable HotKey Select this option to disable the HotKey functionality.

Disable Prompt To Enroll Select this option to disable the prompt to enroll option. If disabled,
then ThinOS system does not prompt to enroll their security
answers after OneSign sign on.

Security Mode From the drop-down menu, select your preferred option. The
security mode species the SSL certification validation policy.

Table 57. Configuring Caradigm settings

Option Description
SSO CM Server Enter the name of the Single Sign-On (SSO) and Context
Management (CM) server. You can use single sign-on
authentication with Web or desktop applications. The server
authenticates the user information.

Default Group Name Enter the name of the default group name.

Enable LogOff Select this option to enable the logoff functionality.

Caradigm Security Mode From the drop-down menu, select your preferred option. This
option helps the health care providers to quickly and securely log in
to the clinical applications.

Caradigm LogLevel From the drop-down menu, select your preferred option. Caradigm
LogLevel allows separation of the software that generates

44 Managing groups and configurations

Option Description
messages, the system that stores the messages, and the software
that reports and analyzes the messages. Each message is labeled
with a facility code, indicating the software type generating the
message, and assigned a severity label.

Disable Manual Logon Select this option to disable the manual logon functionality.

Table 58. Configuring SecureMatrix settings

Option Description
Secure Matrix Server Enter the secure matrix server details. You can manage admin
access, enforce password policies, and add multifactor
authentication for an extra layer of security.

Table 59. Configuring HealthCast settings

Option Description
HealthCast Server Enter the name of the HealthCast server. You can use single sign-
on authentication with Web or desktop applications. The server
authenticates the user information.

HealthCast Security Mode From the drop-down menu, select your preferred option.
HealthCast solution provides secure access and unparalleled speed
to virtual desktops, and clinical desktops, convenient fast-user
switching, automated workflow, unique proximity badge features,
optional PIN, remote access solutions with second factor
authentication, and roaming sessions which allows immediate re-
access to the work at any computer.

HealthCast LogLevel From the drop-down menu, select your preferred option.
HealthCast LogLevel allows separation of the software that
generates messages, the system that stores the messages, and the
software that reports and analyzes the messages. Each message is
labeled with a facility code, indicating the software type generating
the message, and assigned a severity label.

Client Certificate From the drop-down menu, select your preferred option. The
certificates are uploaded to the file repository.

Configuring citrix broker connection settings—ThinOS 8.5 and later

versions
Use the citrix broker connection settings page to configure the citric broker connection settings.

Table 60. Configuring basic settings

Option Description
Broker Server Enter the broker server host name or IP address.

Citrix custom store name Enter the custom store name for your Citrix StoreFront connection.

Account Self-service server Enter the server details.

Managing groups and configurations 45

Option Description
Citrix StoreFront Style Select this option to enable the Citrix StoreFront based layout of
published applications and desktops on the device.

Password Expiry Notification Select this option to enable the password expire notification. When
the password is about to expire, a warning message is displayed
with the number of days remaining to change the password.

Display on Desktop From the drop-down list, select an option that you want to display
on the desktop.

Use recommended settings for settings Select this option to configure the recommended settings. For
more information, hover the mouse on the Information (i) icon.

Automatically reconnect from button Select this option to enable the thin client to automatically
reconnect the session from the button menu.

Sessions to connect automatically Select this option to automatically connect to the session.

RequestIconDataCount Enter the number of icons. The icons are 32–bit color icons.

Reconnect At Logon From the drop-down menu, select your preferred option. You can
reconnect to both disconnected and active sessions.

Table 61. Configuring NetScaler gateway authentication

Option Description
NetScaler Gateway Authentication Select this option to enable the NetScaler Gateway authentication
functionality.

User name Enter the user name for the authentication purpose.

Password Enter the password for the authentication purpose.

Domain Enter the domain name for the authentication purpose.

Table 62. Configuring multi logon settings

Option Description
Multi Farm Select this option to support the servers which are part of different
farms.

Multi Domain Select this option to enable the multi domain functionality.

Multi Logon Select this option to enable the multi login functionality.

Sequential Domain Select this option to choose the domains in sequential order which
are listed in the DomainList option.

46 Managing groups and configurations

Configuring citrix HDX connection settings—ThinOS 8.5 and later versions
Use the citrix HDX connection settings page to define VDI global settings for citrix connections.

Table 63. Configuring basic settings

Option Description
Audio quality Select this option to set the audio quality.

Enable Seamless Mode Select this option to set the seamless mode.

Multimedia Redirection Select this option to redirect multimedia.

Map USB disks to From the drop-down list, select the disk space to assign to the
USB.

Session Window Behavior Select this option to define whether the remote connection should
be launched in a full screen mode. Select either Full Screen or
Window mode.

NOTE: Zero launchpad mode only supports full screen

sessions. Window mode starts on a single screen while the
full screen session spans across both monitors.

Session Reliability Select this option to enable the ICA session reliability.

Alternate address via firewall Select this option to enable an alternate address through firewall.

Browsing Protocol Type Select this option to choose the protocol type. From the drop-down
list, select your preferred option.

USB Redirection Technology Select this option to enable USB redirection. USB redirection is a
technology that allows you to access the USB devices that are
connected to the thin client from within a remote desktop or
application.

Table 64. Configuring multimedia settings

Option Description
HDXFlashUseFlashRemoting Select this option to specify whether to use HDX Flash Redirection
or not.

HDXFlashEnableServerSideContentFetching Select this option to specify whether to use server side content
fetching or not.

EnableRTME Select this option to start the RTME service.

FlipByTimer Select this option to choose the screen refresh method.

Managing groups and configurations 47

Configuring VMware broker connection settings—ThinOS 8.5 and later
versions
Use the VMware broker connection settings page to configure the VMware broker connection settings.

Table 65. Configuring basic settings

Option Description
Broker Server Enter the broker server host name or IP address.

NOTE: You must specify between HTTP:// or HTTPS://.

Security Mode Select this option to set a security mode.

Protocol Select this option to specify the display protocol. The server default
protocols are All, RDP, PCoIP or Blast.

Sessions to connect automatically Select this option to automatically connect to the session.

NOTE: The name of the desktop or application is case

sensitive. Use a semicolon to separate the multiple
sessions which must be initialized automatically.

Configuring VMware PCoIP connections—ThinOS 8.5 and later versions

Use the VMware PCoIP connections page to configure the VDI global settings for PCoIP connections.

Table 66. Basic settings

Option Description
USB Redirection Technology Select this option to enable USB redirection. USB redirection is a
technology that allows you to access the USB devices that are
connected to the thin client from within a remote desktop or
application. You can either select VMware PCoIP or Wyse Thin
Client Extensions (TCX) USB redirection.

NOTE: If you select the TCX USB Redirection option, you

require an additional TCX Server Suite.

Show Disconnect Message Select this option to see the disconnect message. A disconnect
message is displayed when the USB device is removed from the
system.

Show Reconnect Message Time Enter the reconnect message time.

Resume Timeout Enter the resume timeout.

48 Managing groups and configurations

Configuring Microsoft broker connection settings—ThinOS 8.5 and later
versions
Use the Microsoft broker connection settings page to configure the Microsoft broker connections.

Table 67. Configuring basic settings

Option Description
Broker Server Enter the broker server host name or IP address.

NOTE: You must specify between HTTP:// or HTTPS://.

Sessions to connect automatically Select this option to automatically connect to the session.

NOTE: Name of the desktop or application is case

sensitive. Use a semi-colon to separate the multiple
sessions which must be initialized automatically.

Configuring Microsoft RDP connection settings—ThinOS 8.5 and later

versions
Use the Microsoft RDP connection settings page to configure the Microsoft RDP connection settings.

Table 68. Configuring basic settings

Option Description
Enable NLA Select this option to enable Network Level Authentication. User
authentication is required to establish a connection with the server.

Enable Recording Select this option to enable recording.

Table 69. Configuring RDP8 settings

Option Description
Bitmap Codec RemoteFX Select this option to enable the RemoteFX Bitmap Codec option.
The default value is yes. Dell recommends that you select No for
Wyse 3010 thin clients and Wyse 3020 thin clients.

Enable TS MM Select this option to enable multimedia redirection for terminal

server.

Force Span Select this option to enable the force span of the view. If you
enable the span option, the remote desktop becomes a rectangle
which equals to the area of your local monitors.

RemoteFX graphic channel Select this option to enable RemoteFX graphic channel.

UDP Traffic Channel Select this option to enable RDP 8 UDP traffic channel. The default
value is yes.

Video Optimized VOR Select this option to enable RDP 8 video optimized redirection. The
default value is yes.

Managing groups and configurations 49

Table 70. Configuring advanced settings

Option Description
USB Redirection Technology Select this option to enable USB redirection. USB redirection is a
technology that allows you to access the USB devices that are
connected to the thin client from within a remote desktop or
application. You can either select VMware PCoIP or Wyse Thin
Client Extensions (TCX) USB redirection.

NOTE: If you select the TCX USB Redirection option, you

require an additional TCX Server Suite.

Color Depth Select this option to configure the features of an RDP protocol.

Maximum Bitmap Cache To set the maximum bitmap cache for your RDP session, enter a
number from 128 to 1024.

4 Pixel Aligned Session Width Select this option to enable the 4 pixel aligned session width.

Auto-Detect Network Select this option to automatically detect the terminal server
gateway.

Enable RDP H.264 Select this option to enable the H.264 encoding process for the
RDP connections.

Configuring vWorksapce broker connection settings—ThinOS 8.5 and later

versions
Use the vWorksapce broker connection settings page to configure the vWorksapce broker connection settings.

Table 71. Configuring basic settings

Option Description
Broker Server Enter the broker server host name or IP address.

NOTE: You must specify between HTTP:// or HTTPS://.

Enable vWorkspace Gateway Select this option to enable vWorkspace gateway functionality.

Sessions to connect automatically Select this option to automatically connect to the session.

NOTE: The name of the desktop or application is case

sensitive. Use a semicolon to separate the multiple
sessions which must be initialized automatically.

Configuring AWS broker connection settings—ThinOS 8.5 and later

versions
Use the AWS broker connection settings page to configure the AWS broker connection settings.

Table 72. Configuring basic settings

Option Description
Broker Server Enter the broker server host name or IP address.

50 Managing groups and configurations

Option Description

NOTE: You must specify between HTTP:// or HTTPS://.

Security Mode Select this option to specify the client connectivity if it cannot
verify a secure connection to the server.

Sessions to connect automatically Select this option to automatically connect to the session.

NOTE: The name of the desktop or application is case

sensitive. Use a semicolon to separate the multiple
sessions which must be initialized automatically.

Configuring direct RDP connection settings—ThinOS 8.5 and later

versions
Use the direct RDP connection settings page to configure the RDP connections which can be accessed on the thin client.

Table 73. Configuring basic settings

Option Description
Connection Name Enter the name of the connection with a maximum of 38
characters.

User Name Enter the user name for the application login.

Host Name or IP Address Enter the host name or IP address of the connection.

Start Command Enter the string of commands which must be executed after
logging in to the server.

Password Enter the password for the application login.

NOTE: The password is not encrypted. Dell recommends

that you do not specify the password. You are prompted
to enter the password when the connection is created.

Domain Name Enter the domain name for Windows network with a maximum of
19 characters.

Auto Start Select this option to restart the connection automatically.

Reconnect After Disconnect Select this option to reconnect the connection automatically after
the connection is disconnected.

Table 74. Configuring local resources

Option Description
Map Printers Select this option to automatically connect the local printers when
the session starts.

Map Serials Select this option to automatically connect the local serials when
the session starts.

Map SmartCards Select this option to redirect the smartcards to the remote session.

Map USB drives Select this option to automatically map the USB drive when the
session starts.

Managing groups and configurations 51

Option Description
Map local disk drives Select this option to automatically map the local disk drives when
the session starts.

Table 75. Configuring session settings

Option Description
Audio Playback This option helps you to define how audio must be played in the
remote session. From the drop-down menu, select any one of the
following options:

• Do not Play
• Play Locally
• Play on remote

RDP Audio Recording Select this option to record the audio remotely.

Default color depth for the connections Select this option to define the screen color depth of the
connection.

Table 76. Configuring advanced settings

Option Description
Connection Display Select this option to set the screen resolution on the remote
desktop.

Turn Compression off Select this option to compress the files and to reduce the time
required to download the files.

Auto-Detect Network Select this option to automatically detect the terminal server
gateway.

Mouse Queue timer To set the mouse queue timer in an ICA or RDP session, enter a
number from 0 to 99.

Session Window Behavior Select this option to define whether the remote connection should
be launched in a full-screen mode. Select either Full Screen or
Window mode based on your preference.

NOTE: Zero launchpad mode only supports full screen

sessions. Window mode starts on a single screen while the
full screen session spans both monitors.

Table 77. Configuring terminal gateway settings

Option Description
Use Terminal Server Gateway Select this option to specify the Windows terminal server login
details. If enabled, enter the following details:

• RD host name or IP address

• RD user name
• RD password
• RD domain name

52 Managing groups and configurations

Configuring direct ICA connection settings—ThinOS 8.5 and later versions
Use the direct ICA connection settings page to configure the ICA connections which can be accessed on the thin client.

Table 78. Configuring basic settings

Option Description
Connection Name Enter the name of the connection with a maximum of 38
characters.

User Name Enter the user name for the application login.

Password Enter the password for the application login.

NOTE: The password is not encrypted. Dell recommends

that you do not specify the password. You are prompted
to enter the password when the connection is created.

Domain Name Enter the domain name for Windows network with a maximum of
19 characters.

Auto Start Select this option to restart the connection automatically.

Reconnect After Disconnect Select this option to reconnect the connection automatically after
the connection is disconnected.

Table 79. Configuring connection settings

Option Description
Host or Application From the drop-down list, select your preferred option.

Host Name or IP Address Enter the host name or IP address of the connection.

Browser IP Enter the list of IP addresses or DNS registered names.

Encryption Select this option to set an encryption level. From the drop-down
menu, select your preferred option.

Resolution Select this option to set the resolution for your monitor. From the
drop-down menu, select the appropriate resolution for your monitor.

NOTE: If you select an unsupported resolution, the device

ignores the setting.

Table 80. Configuring local resources

Option Description
Map Printers Select this option to automatically connect the local printers when
the session starts.

Map Serials Select this option to automatically connect the local serials when
the session starts.

Map SmartCards Select this option to redirect the smartcards to the remote session.

Managing groups and configurations 53

Table 81. Configuring logon settings

Option Description
Logon Mode Select this option to select the log in mode.

Start Command Application Enter the start command application.

Start Command Working Directory Enter the start command working directory.

Table 82. Configuring session settings

Option Description
Audio Quality Select this option to set the audio quality.

Alternate address via firewall Select this option to enable an alternate address through the
firewall.

Session Reliability Select this option to enable the ICA session reliability.

Optimize For Low Speed Link Select the check box to optimize session settings for low link
speed.

Font Smoothing Select this option to enable font smoothing. Font smoothing is a
method to obtain sharper fonts in low resolution screens.

Session Window Behavior Select this option to define whether the remote connection should
be launched in a full-screen mode. Select either Full Screen or
Window mode based on your preference.

NOTE: Zero launchpad mode only supports full screen

sessions. Window mode starts on a single screen while the
full screen session spans both monitors.

Configuring global printer settings—ThinOS 8.5 and later versions

Use the global printer settings page to configure global printer settings.

Table 83. Configuring default printer settings

Option Description
Default Printer Select this option to set a printer as a default printer.

PrinterMap settings The files uploaded to Apps and data > File repository > Inventory
are displayed. From the drop-down menu, select the mapping file.

Configuring printer settings—ThinOS 8.5 and later versions

Use the printer settings page to configure a new printers.

Table 84. Configuring printer select

Option Description
Printer Type From the drop-down menu select the printer type. The following
are the types of printer:

• Local printer

54 Managing groups and configurations

Option Description

• LPD printer
• SMB printer

Local Printer From the drop-down menu select the local printer connection.

Table 85. Configuring printer settings

Option Description
Name Enter the name of the shared printer.
LocalName This option is applicable only for LPD printer. Enter the name of the
printer.
Host This option is applicable only for local LPD printer. Enter the IP
address of the LPD service host.
Queue This option is applicable only for LPD printer. Enter the queue name
of the printer.
Username This option is applicable only for SMB printer. Enter the user name.
Password This option is applicable only for SMB printer. Enter the password.
Domain This option is applicable only for SMB printer. Enter the domain
name.
Printer ID Enter the printer ID. The printer ID specifies the windows print
driver name. The default printer ID is Generic/Text Only. This value
is case-sensitive.
Class Enter the class in the provided field. The following options are the
predefined classes:

• PCL4
• PCL5
• PS
• TXT

Enabled Select the check box to enable the printer.

EnableLPD This option is applicable only for local printer and SMB printer.
Select the check box to enable the LPD service.

Configuring WLAN global settings—ThinOS 8.5 and later versions

Use the WLAN global settings page to configure WLAN global settings.

Table 86. Configuring WLAN global settings

Option Description
Roam Sensitivity Select this option to choose the sensitivity level of wireless
roaming.

Disable Band From the drop-down menu, select the preferred option.
The Disable Band configuration is used to disable 2.4G or 5G 802.11
band. The default value is Do not disable any band.

Prefer Band From the drop-down menu, select the preferred option.

Managing groups and configurations 55

Option Description
The Prefer Band configuration is used to set the priority of wireless
connection band, and to select the 2.4G or 5G access point to
connect. The default value is Do not prefer any band.

DisableN Select the check box to disable the 802.11n mode.

Disable WLAN Select this option to disable the wireless functionality. From the
drop-down menu, select the preferred option.
If you select the EnetUp option from the drop-down menu, when
the ethernet is up and running, the wireless is disabled.

Configuring WLAN connections—ThinOS 8.5 and later versions

Use the WLAN connections page to configure the thin client WLAN connections.

Table 87. Configuring authentication settings

Option Description
Security Type Select this option to specify the authentication method. From the
drop-down menu, select any one of the following options:

• Open
• Open(WEP)
• SharedKey
• WPA-Personal
• WPA-Enterprise
• WPA2-Personal
• WPA2-Enterprise

Encryption This option is applicable only for Open(WEP), SharedKey, WPA-

Personal, and WPA-Enterprise. From the drop-down menu, select
your preferred option.

Web Key 1,2,3, and 4 This option is applicable only for Open(WEP) and SharedKey. From
the drop-down menu, select your preferred option.

WPA Key This option is applicable only for WPA-Personal and WPA2-
Personal. Enter the WPA key in the provided field.

Network Type This option is applicable only for WPA-Personal, WPA-Enterprise,

WPA2-Personal, and WPA2-Enterprise. From the drop-down menu,
select your preferred option.

Table 88. Configuring basic settings

Option Description
SSID Enter the name of the Service Set Identifier (SSID) connection.

Mode From the drop-down menu, select the type of mode based on your
requirement.

56 Managing groups and configurations

Table 89. Configuring IEEE 802.1X settings for WPA-Enterprise and WPA2-Enterprise

Option Description
EAP Type From the drop-down menu, select your preferred option.

FAST Type This option is applicable only for EAP-FAST[8.3]. From the drop-
down menu, select your preferred option.

LEAP user name This option is applicable only for EAP-LEAP. Enter the leap user
name in the provided field.

LEAP Password This option is applicable only for EAP-LEAP. Enter the leap
password in the provided field.

Server Validate This option is applicable only for EAP-TLS and EAP-PEAP. Select
the check box to validate the sever connection.

Server Check This option is applicable only for EAP-TLS and EAP-PEAP. Select
the check box to check the sever connection.

Server Name This option is applicable only for EAP-TLS and EAP-PEAP. Enter the
server name.

Client Certificate Filename This option is applicable only for EAP-TLS. Enter the client
certificate file name.

PrivateKey Client Certificate Password This option is applicable only for EAP-TLS. Enter the private key
client certificate password in the provided field.

TLS Authentication Type This option is applicable only for EAP-TLS. From the drop-down
menu, select your preferred option.

PEAP TLS Version This option is applicable only for EAP-TLS. From the drop-down
menu, select your preferred option.

PEAP Type This option is applicable only for EAP-PEAP. From the drop-down
menu, select your preferred option.

EAP Identity This option is applicable only for EAP-PEAP and EAP-FAST[8.3].
Enter the EAP identity.

user name This option is applicable only for EAP-PEAP and EAP-FAST[8.3].
Enter the user name.

Password This option is applicable only for EAP-PEAP and EAP-FAST[8.3].

Enter the password.

Hide Domain This option is applicable only for EAP-PEAP and EAP-FAST[8.3].
Select the check box to hide the domain.

Domain This option is applicable only for EAP-PEAP and EAP-FAST[8.3].

Enter the domain name.

Enable Single Signon This option is applicable only for EAP-PEAP and EAP-FAST[8.3].
Select the check box to enable the single sign on functionality.

Editing Windows Embedded Standard policy settings

To configure the Windows Embedded Standard (WES) policy settings, do the following:

1 Click Groups & Configs.

Managing groups and configurations 57

 The Groups & Configs page is displayed.
2 Click the Edit Policies drop-down menu.
3 Click WES.
The WES page is displayed. The Windows Embedded Standard thin client policy settings include the following options:
• System Personalization
• Desktop Experience
• Network
• Security and Lockdown
• Other settings
• Remote Connections Citrix
• Remote Connections VMware
• Remote Connections RDP
• Remote Connections Browser
• Latitude mobile thin client BIOS settings
• Wyse 7040 thin client BIOS settings
• Device Info
• Wyse Easy Setup
• VNC settings
• Domain settings
• BIOS WES 5070 settings
4 After configuring the policy settings, click Save and Publish.

Configuring system personalization

Use the system personalization page to configure the thin client settings, such as display, keyboard, mouse, time zone, and audio options
for Windows Embedded Standard devices.

Table 90. Configuring display options

Option Description
Enable Dual Monitor Select this option to enable the dual monitor functionality. If
selected, the Display Mode option is available.
Display Mode From the drop-down list, select one of the following options:

• Duplicate these displays

• Extend these displays

If you select Extend these displays, the following options are

available:

• Monitor Resolution (Secondary)—Select this option to set

the resolution for your monitor. From the drop-down menu,
select the appropriate resolution that suits your monitor type.
• Display Identifier (Secondary)—Select this option to set an
identifier for your monitor. From the drop-down menu, select an
appropriate monitor identification number.
• Monitor Rotation (Secondary)– Select this option to set an
orientation options for your monitor. From the drop-down
menu, select one of the display orientation options based on
your preference:
– Landscape
– Portrait

58 Managing groups and configurations

Option Description

– Landscape—flipped
– Portrait—flipped
• Enable Multi Monitor—Select this option to enable the multi
monitor setting.
• Multi Monitor Support—From the drop-down list, select
monitor resolution, monitor rotation, refresh rate, color depth,
span position, display identifier, and remove.

Monitor Resolution (Primary) Select this option to set the resolution for your monitor. From the
drop-down menu, select the appropriate resolution that suits your
monitor type.
Display Identifier (Primary) Select this option to set a display identifier for your monitor. From
the drop-down menu, select an appropriate monitor identification
number.
Monitor Rotation (Primary) Select this option to set an orientation options for your monitor.
From the drop-down menu, select one of the display orientation
options based on your preference:

• Landscape
• Portrait
• Landscape—flipped
• Portrait—flipped

Table 91. Configuring keyboard options

Option Description
Language Select this option to choose one or more input languages for your
keyboard. From the drop-down menu, select your preferred
keyboard input language.
Default Keyboard Layout Select this option to set an appropriate keyboard layout. From the
drop-down menu, select your preferred keyboard layout.
Blink Rate Select this option to set the speed at which the cursor (insertion
point) blinks to make it more visible, or less visible—depending on
your requirement. From the drop-down menu, select your preferred
cursor blink rate.
Keyboard Preferences Select this option to set the keyboard hotkeys.
Keyboard Repeat Delay Select this option to set the duration of time that a key can be
pressed without repeating the letter as input. From the drop-down
menu, select one of the following options based on your preference:

• Short
• Medium Short
• Medium Long
• Long

Keyboard Repeat Rate Select this option to set the repeat rate for the keyboard, which is
the speed at which the key input repeats itself when you press and
hold down the key on the keyboard.
Menu Access Select this option to enable the menu access keys on your
keyboard.

Managing groups and configurations 59

Option Description
MS Gina Keyboard Layout Select this option to view the Keyboard Selection screen on the
Windows login screen.
NOTE: The Windows login screen is displayed when the
auto logon setting is disabled.

Substitute Keyboard Layouts Select this option to choose one or more input languages for your
keyboard. From the drop-down list, select your preferred keyboard
input languages.
Enable C-A-D mapping Select this option to enable the C-A-D map setting. The local Ctrl
+Alt+Del key combination is used to map the remote sessions. This
setting is applicable to the following broker connections:

• Citrix
• Remote Desktop Protocol (RDP)
• VMware

By default, the C-A-D map tool works with Ctrl+F1 key

combination.

Table 92. Configuring mouse, basic mouse, mouse pointer, and mouse vertical options

Option Description
Mouse Speed Select this option to specify the speed of the mouse pointer when
moving the mouse device.
Left-handed Mouse Select this option to swap the left and right-click mouse buttons.
Click Lock Select this option to use the highlight or drag function without
holding down the mouse button.
To set the Click Lock Time parameter, from the drop-down menu,
select the appropriate time for the mouse button to be held down
before the click is locked.

Double Click Speed Select this option to set the time interval between two consecutive
mouse clicks. From the drop-down menu, select your preferred
option.
Find Mouse Pointer Select this option if you want to find the mouse pointer when it is
not in motion.
NOTE:
You can press the Ctrl key on your keyboard to locate the
mouse pointer when it is not in motion.

Hide Mouse Pointer Select this option to hide the mouse pointer when it is stationary.
NOTE:
To locate the mouse pointer when it is stationary, press the
Ctrl key.

Pointer Trail Length Select this option to define the length of the pointer trail when the
mouse pointer is in motion.
Snap Mouse Pointer Select this option to automatically move the mouse pointer to the
default button in a dialog box.

60 Managing groups and configurations

Option Description
Scroll Lines Select this option to define the number of lines scrolled at a time
using vertical scrolling on your mouse.

Table 93. Configuring time zone options

Option Description
Time Servers (NTP Servers) Select this option to view the time servers to enable local time
synchronization. Enter the NTP servers separated by commas.
Timezone Name Select this option to set the time zone for your device. From the
drop-down menu, select your preferred time zone.

Table 94. Configuring audio options

Option Description
Audio Mute Select this option to mute the audio of your device.
Audio Volume Select this option to adjust the audio volume of your device. From
the drop-down menu, select your preferred volume option.
Microphone Mute Select this option to mute your microphone.
Microphone Volume Select this option to adjust the volume of your microphone. From
the drop-down menu, select your preferred volume option.

Configuring desktop experience

Use this page to configure the thin client settings, such as desktop wallpaper, and desktop color for Windows Embedded Standard devices.

Table 95. Configuring desktop experience

Option Description
Desktop Wallpaper Select this option to set a wallpaper for your desktop.
After you enable the desktop wallpaper option, do the following:

• From the Wallpaper File drop-down list, select a wallpaper for

your desktop.
NOTE:
Select a wallpaper only from the list of images uploaded
to the file repository.

• From the Wallpaper Layout drop-down list, select any of the

following layouts for your desktop wallpaper:

– Center
– Tile
– Stretch
– Fill

Desktop Color Select this option to define a background color for your local
desktop.

Managing groups and configurations 61

Configuring network settings
Use this page to configure the network settings for the Windows Embedded Standard devices.

Table 96. Configuring network settings

Option Description
Radio State Select this option to enable the wireless radio state.
NOTE:
This option is similar to turning the device ON or OFF.

Windows Wireless Profiles Select this option to set a Windows wireless profile. From the drop-
down menu, select your preferred Windows wireless profile.
NOTE:
Select a profile only from the list of wireless profiles uploaded
to the file repository.

Configuring security and lockdown settings

Use this page to configure the security and lockdown settings.

Table 97. Configuring security and lockdown settings

Option Description
Install Certificates Select this option to view the certificates that are uploaded to the
file repository.
Disable USB Storage Device Access Select this option to disable the USB mass storage device access
for non-administrator users.
Disable Print Screen Select this option to disable the print screen functionality for non-
administrator users.
Disable Task Manager Select this option to disable the task manager access for non-
administrator users.
Disable USB Storage Write Select this option to disable the USB storage access for all users.
Disable Imaging Device Access Select this option to disable the device access for all users.
Disable Printer Device Access Select this option to disable the printer access for all users.
Disable Smart Card Reader Device Access Select this option to disable the smart card reader device access
for all users.
Disable Media Device Access Select this option to disable the USB media device access for all
users.

Table 98. Configuring auto logon settings

Option Description
Configure Autologon From the drop-down list, select any one of the following options:

• Do not manage autologon

• Disable autologon

62 Managing groups and configurations

Option Description

• Enable autologon

Table 99. Configuring Windows administrator password settings

Option Description
Change Local admin Password Select the check box to change the Windows password for the
local administrator account. The system automatically restarts
twice.
Local admin Password Enter the Windows password for the local administrator account.
The password must be a minimum of 8 and a maximum of 32
characters.

Table 100. Configuring Windows user password settings

Option Description
Change Local User Password Select the check box to change the Windows password for the
local user account.
Local User Password Enter the Windows password for the local user account. The
password must be a minimum of 8 and a maximum of 32
characters.

Configuring other settings

Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Windows Embedded Standard
devices.

Table 101. Configuring appliance mode

Option Description
Appliance Mode Select this option to set an appropriate mode for the appliance.
From the drop-down menu, select any of the following options:

• Off
• Generic
• VMware View
• Citrix
• Internet Explorer
• RDP

Table 102. Configuring power settings

Option Description
Device Power Plan Select this option to choose a power plan for your device. From the
drop-down menu, select either of the following options:

• Balanced
• Power Saver

Managing groups and configurations 63

Table 103. Configuring power settings on battery

Option Description
Device Sleep Plan Select this option to set the time after which your device goes to
sleep mode. From the drop-down menu, select a delay time.
Dim Display Select this option to set the time after which the display is dimmed.
From the drop-down menu, select a delay time.
Turn Off Display Select this option to set the time after which the display is turned
off. From the drop-down list, select a delay time.

Table 104. Configuring power settings when plugged-in

Option Description
Device Sleep Plan Select this option to set the time after which your device goes to
sleep mode. From the drop-down menu, select a delay time.
Dim Display Select this option to set the time after which the display is dimmed.
From the drop-down menu, select a delay time.
Turn Off Display Select this option to set the time after which the display is turned
off. From the drop-down menu, select a delay time.

Table 105. Configuring shared drives

Option Description
Shared Drive Select this option to add a shared drive to your device. Click Add
Shared Drive. Enter the share name, remote drive path, user name,
and password for the shared drive.
NOTE: To delete a shared drive from the list, select the
shared drive that you want to remove and click Remove.

Table 106. Configuring clock settings

Option Description
Clock1 Select this option to configure Clock 1 on your device.
After you enable Clock1, set the Display Name for the clock. From
the drop-down menu, select the Time Zone for Clock 1.

Clock2 Select this option to configure Clock 2 on your device.

After you enable Clock 2, set the Display Name for the clock. From
the drop-down menu, select the Time Zone for Clock 2.

64 Managing groups and configurations

Configuring remote connection settings—Citrix
Use this page to configure the Citrix connection settings, such as display, server options, and flash redirection for the Windows Embedded
Standard devices.

Table 107. Basic options

Option Description
Connection Name Select this option to set a name for connection identification.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
the session after you log in.
Connection Type Select this option to set a connection type. From the drop-down
menu, select any of the following options:

• Citrix XenApp
• Citrix XenDesktop
• Citrix Gateway
• Citrix StoreFront

Citrix Server FQDN or IP address Select this option to list the Citrix servers. Enter the list of ICA
browsers separated by commas for the connection.
Published Applications Select this option to specify a published application that you want
to start.
Single Sign On Select this option to enable the single sign-on feature for the
connection. If you enable single sign-on, use your Windows login
credentials to connect to the Citrix server.
Username Select this option to define a user name for the Citrix connection, if
single sign-on is disabled.
Password Select this option to define a password for the Citrix connection, if
single sign-on is disabled.
Domain Name Select this option to define a domain name for the Citrix
connection.
Window Size Select this option to specify the window size for the Citrix
connection. From the drop-down menu, select a window size.
Screen Color Depth Select this option to define the screen color depth for the Citrix
connection.

• Default
• Better Speed 16–Bit
• Better Appearance 32–Bit

Auto Reconnect Select this option to automatically restore the connection, if the
connection is dropped.
Audio Quality Select this option to choose the audio quality for the Citrix
connection. From the drop-down menu, select any of the following
options:

• Default User Audio Setting

• High Definition
• Optimized for Speech
• Low Bandwidth

Managing groups and configurations 65

Option Description

• Off

User Key Combos Passthrough Select this option to specify a window to apply the Windows user
key combinations.

• Default User Key Combos Passthrough

• On the local desktop
• On the remote desktop
• In full screen desktops only

Table 108. Application display

Option Description
Desktop Display Select this option to view the Citrix connection on your desktop.
After you enable this option, specify the Desktop Folder Name for
the connection.

Start Menu Display Select this option to enable the start menu display on the
connection desktop.
After you enable this option, specify the Start Menu Display Folder
for the connection.

System Tray Display Select this option to display the Citrix connection icon in the
notification area.

Table 109. Server options

Option Description
Logon Method Select this option to choose a logon method for your Citrix
connection.

• Default Logon Method

• Prompt Logon Method

Table 110. Advanced settings

Option Description
Disable Full Screen Pop-up Select this option to disable the full screen pop-up warning.
Logon—Connect to Active and Disconnected Sessions Select this option to connect to the active and disconnected
sessions after you log in.
Menu—Connect to Active and Disconnected Sessions Select this option to connect to active and disconnected sessions.
Reconnect from Menu Select this option to reconnect to the existing sessions from the
client menu.

66 Managing groups and configurations

Table 111. Flash redirection

Option Description
Use Flash Remoting Select this option to render the flash content on the client device
instead of the remote server.
Enable Server-Side Content Fetching Select this option to download the content to the server and send
it to the user device.
Use Server HTTP Cookies Select this option to synchronize the client-side HTTP cookies with
the server-side.
URL Rewriting Rules for Client-Side Content Fetching Select this option to add rules that redirect the user devices to
other servers for client-side fetching. Click Add Item, and enter the
content rule name and content rule value.
NOTE: To delete an item from the list, select the item you
want to remove, and click Remove.

Configuring remote connection settings—VMware

Use this page to configure the VMware connection settings for the Windows Embedded Standard devices.

Table 112. Configuring remote connections—VMware

Option Description
Connection Name Select this option to define the name to identify the connection.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
after you log in.
VMware Server Address Select this option to enter the server address of the VMware
connection.
Protocol Select this option to choose the protocol for the VMware
connection. From the drop-down menu, select either of the
following options:

• PCOIP
• RDP
• Blast

Login as Current User Select this option to enable the single sign-on feature for the
connection. If you enable the login as current user option, use your
Windows login credentials to connect to the VMware server.
Username Select this option to define a user name for the VMware
connection, if single sign-on is disabled.
Password Select this option to define a password for the VMware connection,
if single sign-on is disabled.
Domain Name Select this option to define a domain name for the VMware
connection.
Security Mode Select this option to specify the client connectivity if it cannot
verify a secure connection to the server.
Fullscreen Mode Select this option to set the VMware connection window in full
screen mode.

Managing groups and configurations 67

Option Description
If you do not select the fullscreen mode, from the drop-down
menu, select the Window Size.

Display Fullscreen Drop Down Menu Bar Select this option to display the Fullscreen drop-down menu for
your connection.
Automatically Launch This Desktop Select this option to specify a published desktop to start upon a
successful connection.
Auto Reconnect Select this option to automatically reconnect, if the connection is
dropped.
Broker Select this option to define the hostname or IP address of the View
Connection broker.
Broker History Select this option to specify the previously used hostname or IP
address of the View Connection broker.

Configuring remote connection settings—RDP

Use this page to configure the RDP connection settings, such as RD Gateway, display, and local resources settings for the Windows
Embedded Standard devices.

Table 113. Configuring basic settings

Option Description
Connection Name Select this option to define the name to identify the connection.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
after you log in.
Server Address Select this option to enter the server address of the connection.
Single Sign On Select this option to enable the single sign-on feature for the
connection. If you enable the login as current user option, use your
Windows login credentials to connect to the server.
Username Select this option to define a user name for the connection, if single
sign-on is disabled.
Password Select this option to define a password for the connection, if single
sign-on is disabled.
Domain Name Select this option to define a domain name for the connection.
Auto Reconnect Select this option to enable the connection to automatically
reconnect, if the connection is dropped.

Table 114. Configuring RD gateway

Option Description
Use RD Gateway settings Select this option to configure the settings for RD Gateway. After
you enable the option, enter the RD Server name for the gateway.
From the RD Gateway Logon Method drop-down menu, specify
the credentials to validate the connection with the RD Gateway:

• Ask for password NTLM

• Smartcard
• Allow me to select later

68 Managing groups and configurations

Option Description

From the RD Gateway Usage Method drop-down menu, select

any of the following ways to use a remote desktop server:

• Do not use RD Gateway server—All IP addresses

• Use RD Gateway server settings
• Use RD Gateway server settings for Non-Local IP addresses
only
• Use default settings
• Local IP addresses only

Table 115. Configuring display settings

Option Description
Fullscreen Select this option to set the connection window in the full screen
mode.
After the full screen mode is enabled, from the drop-down menu,
select the window size.

Display Connection Bar Select this option to display the connection bar in the fullscreen
mode.
MultiMonitor Support Select this option to enable the multi-monitor support.
Screen Color Depth (in bits) Select this option to define the screen color depth of the
connection.

• RDP 15–Bit High Color

• RDP 16–Bit High Color
• RDP 24–Bit True Color
• RDP 32–Bit Highest Quality

Table 116. Configuring other settings—Experience

Option Description
Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the
performance.
Desktop Background Select this option to enable the desktop background for the
connection.
Visual Styles Select this option to enable the visual styles for the connection.
Font Smoothing Select this option to enable font smoothing for the connection.
Persistent Bitmap Caching Select this option to enable persistent bitmap caching for the
connection.
Desktop Composition Select this option to enable the desktop composition for the
connection.
Disable Cursor Setting Select this option to disable the cursor setting for the connection.
Show Window Contents While Dragging Select this option to display the window contents while dragging
the window.

Managing groups and configurations 69

Option Description
Menu and Window Animation Select this option to enable menu and window animation in the
connection.
Use Redirect Server Name Select this option to enable the usage of redirect server name.
If Server Authentication Fails Select this option to specify the action that must be taken when
the server authentication fails.

• Connect and don’t warn me

• Do not connect
• Warn me

Table 117. Configuring local resources

Option Description
Redirect Clipboard Select this option to use the local clipboard of the device in the
remote connection.
Redirect COM Ports Select this option to use the local COM (serial) ports of the device
in the remote connection.
Redirect DirectX Select this option to redirect DirectX on the client computer and
make it available in the remote connection.
Redirect Drives Select this option to use the local drives of the device in the remote
connection.
Redirect POS Devices Select this option to use the Point of Service devices, such as bar
code scanners and magnetic readers of the device in the remote
connection.
Forward All Printers Select this option to use the local printer of the device in the
remote connection.
Redirect Smart Card Select this option to use the local smart cards of the device in the
remote connection.
Enable RemoteFX USB Device Redirection Select this option to enable or disable the RemoteFX USB device
redirection.
Enable the redirection of USB drives that are plugged in later Select this option to enable or disable the redirection of the USB
drives from the RDP session.
Enable the redirection of Other supported Plug and Play devices Select this option to enable or disable the redirection of other plug
and play devices.

Configuring remote connection settings—Browser

Use this page to configure the browser connection settings, such as IE proxy and favorites, for the Windows Embedded Standard devices.

Table 118. Basic settings

Option Description
Connection Name Select this option to define a name to identify the connection.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
after you log in.
URL Select this option to specify the default URL for the browser.

70 Managing groups and configurations

Option Description
Internet Zone Security Level Select this option to make the security settings for Internet
Explorer in the internet zone.
Local Zone Security Level Select this option to make the security settings for Internet
Explorer in the local zone.
Trusted Zone Security Level Select this option to make the security settings for Internet
Explorer in the trusted sites.
Restricted Zone Security Level Select this option to make the security settings for Internet
Explorer in the restricted sites.

Table 119. Internet Explorer (IE) favorites and trusted site settings

Option Description
IE Favorite Select this option to add your favorite and trusted sites. Perform
the following steps to add your favorite and trusted sites:

1 Click Add Site, and enter the folder name, URL, and
description.
2 Click Create Shortcut to create a shortcut for the site.
3 Click Remove to delete a site from the list.

NOTE:
URL must begin with Https:// when the Trusted Sites check
box is selected.

Require Server Verification (https:) for all sites in the zone Select this option to enable a server verification for all sites in the
zone.

Table 120. Internet Explorer—IE proxy settings

Option Description
Enable Proxy Select this option to configure proxy for the browser.

Table 121. Firewall

Option Description
Domain Firewall Select this option to enable the domain firewall.
Private Firewall Select this option to enable the private firewall.
Public Firewall Select this option to enable the public firewall.

Table 122. Aero—valid for Windows Embedded Standard 7

Option Description
Aero Select this option to enable the Aero feature for the browser.
NOTE:
This feature is available only for Windows Embedded
Standard 7

Managing groups and configurations 71

Configuring Latitude mobile thin client BIOS settings
Use this page to define the BIOS settings of Latitude mobile thin clients.

Table 123. System configuration

Option Description
Serial Port 1 Select this check box to determine how the serial port on the
docking station operates. This option enables you to avoid resource
conflicts between devices by disabling or remapping the address of
the port.

• Disabled: Port is disabled.

• COM1: Port is configured at 3F8h with IRQ 4.
• COM2: Port is configured at 2F8h with IRQ 3.
• COM3: Port is configured at 3F8h with IRQ 4.
• COM4: Port is configured at 2F8h with IRQ 3.

Sound Device Select this check box to enable the sound device.
Microphone Select this check box to enable the microphone.
Speaker Select this check box to enable the speakers.

Table 124. USB configuration

Option Description
External USB Ports Select this check box to enable the device attached to this port.
The device is also made available to the operating system. If a USB
port is disabled, operating system cannot detect any device
attached to the port.

Table 125. Configuring wireless settings

Option Description
EnableBluetooth Select this check box to enable Bluetooth.
WLAN/GPS Select this check box to enable WLAN/GPS.
Wireless LAN Select this check box to enable wireless LAN.

Table 126. Configuring security settings

Option Description
Admin Setup Lockout Select this check box to prevent users from entering Setup when
the admin password is set.

72 Managing groups and configurations

Table 127. Admin password settings

Option Description
Enable Admin Password Select this check box to enable the BIOS administrator password.
Successful changes to this password take effect immediately.
Admin Password Enter the new BIOS admin password. This option is available only if
you select the Enable Admin Password check box.

Table 128. Configuring power management settings

Option Description
Wake On LAN Enable this option to power on the device from the Wyse
Management Suite console. To perform this action, run the Wake
On LAN (WOL) command on the Devices page.
Wake on AC Enable this option to automatically boot the device after power is
restored—following a power failure.

Table 129. Configuring auto-on settings

Option Description
Auto On From the drop-down list, set the time of the day you want the
system to turn on automatically.

Table 130. Configuring reboot schedule

Option Description
Reboot Option Some BIOS settings requires the system to restart. From the drop-
down list, select one of the following options:

• Reboot immediately—The system restarts immediately.

• Reboot later—Select the Reboot Hour and Reboot Minute to
set the system restart time.
• Do not reboot—The system does not restarts.

Configuring Wyse 7040 thin client BIOS settings

Use this page to configure the BIOS settings of Wyse 7040 thin clients.

Table 131. System configuration

Option Description
Sound Device Select this check box to enable the sound device.
Microphone Select this check box to enable the microphone.
Speaker Select this check box to enable the speakers.

Managing groups and configurations 73

Table 132. Configuring security settings
Option Description
Admin Setup Lockout Select this check box to prevent users from entering Setup when
the Admin password is set.

Table 133. Configuring administrator password settings

Option Description
Enable Admin Password Select this check box to enable the BIOS administrator password.
Successful changes to this password take effect immediately.
Admin Password Enter the new BIOS admin password. This option is available only if
you select the Enable Admin Password check box.

Table 134. Configuring auto-on settings

Option Description
Auto On From the drop-down list, set the time of day you want the system
to turn on automatically.

Table 135. Configuring reboot schedule

Option Description
Reboot Option Some BIOS settings requires the system to restart. From the drop-
down list, select one of the following options:

• Reboot immediately—The system restarts immediately.

• Reboot later—Select the Reboot Hour and Reboot Minute to
set the system restart time.
• Do not reboot—The system does not restarts.

Table 136. USB configuration

Option Description
Enable Front USB Ports Select this check box to enable the device attached to this port. If
you select this check box, the device is made available to the
operating system also. However, if the USB port is disabled, the
operating system cannot detect any device attached to this port.
Enable Rear USB Ports Select this check box to enable the device attached to this port. If
you select this check box, the device is made available to the
operating system also. However, if the USB port is disabled, the
operating system cannot detect any device attached to this port.

Table 137. Configuring power management settings

Option Description
Wake on AC From the drop-down list, select an option to specify how the
system must behave when AC power is restored after an AC power
loss. The available options are:

• Off
• Last

74 Managing groups and configurations

Option Description

• On

Wake On LAN From the drop-down list, select an option to allow the thin client to
power up from the off state. You can trigger a thin client to power
up from the off state by using a LAN signal or a wireless LAN signal.

Configuring device information

Use the Device Info page to set the device details.

Table 138. Configuring device information

Option Description
Location Enter the device location.
Contact Enter the device contact.
Custom 1 to 3 Enter the custom values.

Configuring Wyse Easy Setup settings

Use the Wyse Easy Setup page to configure the Wyse Easy Setup settings for the control panel and the user interface.

Table 139. Configuring system

Option Description
Region & Language Enables the user to access the region and language option in the
control panel.

Date & Time Enables the user to access the date and time option in the control
panel.

Display Enables the user to access the display option in the control panel.

Network Enables the user to access the network option in the local system
control panel.

Ease of Access Enables the user to access the easy of access option in the control
panel.

Table 140. Configuring peripherals

Option Description
Mouse Enables the user to access the mouse option in the control panel.

Keyboard Enables the user to access the keyboard option in the control panel.

Managing groups and configurations 75

Table 141. Configuring Kiosk mode

Option Description
Kiosk Mode Select this option to replace the default Windows desktop with the
Wyse easy setup desktop, Wyse easy setup remote connections,
and Wyse easy setup applications.

Applications Enter the details to register a new application.

Application Exit Action From the application exit action drop-down list, select any one of
the following options:

• Shutdown upon Exit

• Restart upon Exit
• Logout upon Exit
• Persistent upon Exit

This setting is applicable when you have configured at least one of

the remote connections.

Smart Card On Removal From the smart card on removal drop-down list, select any one of
the following options:

• Restart upon removing the smart card

• Logout upon removing the smart card
• Shutdown upon removing the smart card
• LockScreen upon removing the smart card

Table 142. Personalization

Option Description
Background From the drop-down menu, select the preferred graphic image. The
image should be uploaded to the file repository and displayed as a
wallpaper.

Logo From the drop-down list, select the logo files which are uploaded in
Apps & Data > File Repository > Inventory.

Table 143. Configuring taskbar

Option Description
Date & Time Enables the user to set the date and time option on the Wyse Easy
Setup shell or custom desktop.

Sound Enables the user to set the sound parameters in the Wyse Easy
Setup shell or custom desktop.

Network Enables the user to view the network option on the Wyse Easy
Setup shell or custom desktop.

Touch Keyboard Enables the user to view the touch keyboard on the Wyse Easy
Setup shell or custom desktop.

76 Managing groups and configurations

Table 144. Configuring Start menu

Option Description
Allow Shutdown Enables the user to shut down the system on the Wyse Easy Setup
shell or custom desktop.

Allow Restart Enables the user to restart the system on the Wyse Easy Setup
shell or custom desktop.

Allow Log off Enables the user to log off the system on the Wyse Easy Setup
shell or custom desktop.

Configuring VNC settings

Use this page to configure the VNC settings.

Table 145. Configuring VNC

Option Description
Enable VNC Select this option to enable the VNC Server.

VNC User Prompt If you select this option, you must accept or decline the VNC
shadowing
VNC User Required Password Select this option to set the VNC password.

VNC Primary Password Select this option to change the VNC password. Enter the new
password with a maximum of eight characters.

VNC View-only Password Enables you to work on view-only mode if you login using this
password.

Configuring domain settings

Read the instructions provided on the screen to add the Windows Embedded Standard 7, Windows Embedded 8 Standard or Windows 10
IoT Enterprise device to the corporate Active Directory domain.

Table 146. Configuring domain settings

Option Description
Domain or Workgroup From the drop-down list, select the preferred option.

Domain or Workgroup Name Enter the FQDN of the domain.

User Name Enter the user name. The account should have Add to domain
option.

Password Enter the password.

Account OU Enter the location of the organizational unit where the computer
object should be created.

Auto Login Select the check box to display the Windows login screen.

Managing groups and configurations 77

Configuring BIOS settings for Wyse 5070 thin client with
Windows 10 IoT Enterprise
Use the BIOS settings page to configure the BIOS settings for Wyse 5070 thin client and Wyse 5070 Extended thin client with Windows 10
IoT Enterprise.

Table 147. System configuration

Option Description
Enable Audio Select this check box to enable the audio device.
Enable Microphone Select this check box to enable the microphone.
Enable Internal Speaker Select this check box to enable the internal speaker.
Parallel Port From the drop-down list, select the option to determine how the
parallel port on the docking station operates.

• Disabled: Port is disabled.

• AT: Port is configured for IBM AT compatibility.
• PS2: Port is configured for IBM PS2 compatibility.
• ECP: Port is configured for extended capability port protocol.

NOTE: This option is available for Wyse 5070 Extended

thin client when the add-on card is installed.

Serial Port 1 From the drop-down list, select the option to determine how the
serial port on the docking station operates. This option allows you
to avoid resource conflicts between devices by disabling or
remapping the address of the port.

• Disabled: Port is disabled.

• COM1: Port is configured at 3F8h with IRQ 4.
• COM2: Port is configured at 2F8h with IRQ 3.
• COM3: Port is configured at 3F8h with IRQ 4.
• COM4: Port is configured at 2F8h with IRQ 3.

Table 148. USB configuration

Option Description
Enable Front USB Ports Select this check box to enable the operating system to detect the
devices attached to the front USB port. However, if the USB port
is disabled, the operating system cannot detect the device
attached to the front USB ports.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Front port Top Select this option to enable the top USB port on the front of the
thin client.
Front port Top Medium Select this option to enable the top middle USB port on the front of
the thin client.
Front port Bottom Medium Select this option to enable the bottom middle USB port on the
front of the thin client.

78 Managing groups and configurations

Option Description
Front port Bottom Select this option to enable the bottom USB port on the front of
the thin client.
Enable Rear USB Ports Select this check box to enable the operating system to detect the
devices attached to the back USB port. However, if the USB port is
disabled, the operating system cannot detect the device attached
to the back USB ports.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Rear port Top Left Select this option to enable the top left USB port on the back of
the thin client.
Rear port Top Right Select this option to enable the top right USB port on the back of
the thin client.
Rear port Bottom Left Select this option to enable the bottom left USB port on the back
of the thin client.
Rear port Bottom Right Select this option to enable the bottom right USB port on the back
of the thin client.

Table 149. Configuring security settings

Option Description
Enable Admin Setup Lockout Select this option to prevent others from entering the setup when
an administrator password is set.

Table 150. Configuring power management settings

Option Description
Wake On LAN From the drop-down list, select any option to allow the thin client to
power up from the OFF state. You can trigger a thin client to power
up from the OFF state by using a LAN signal.
AC Recovery From the drop-down list, select any option to specify how the
system operates when the AC power is restored.

Table 151. Configuring wireless settings

Option Description
WLAN/WiGig Select this check box to enable the internal wireless devices.
Bluetooth Select this check box to enable Bluetooth devices.

Table 152. Configuring auto-on settings

Option Description
Auto On Time From the drop-down list, set the time of the day you want the
system to turn on automatically.

Managing groups and configurations 79

Table 153. Reboot schedule settings

Option Description
Reboot Option Some BIOS settings require the system to restart. From the drop-
down list, select one of the following options:

• Reboot immediately—The system restarts immediately.

• Reboot later—Select the Reboot Hour and Reboot Minute to
set the system restart time.
• Do not reboot—The system does not restarts.

Editing Linux policy settings

To configure the Linux policy settings, do the following:

1 Click Groups & Configs.

The Groups & Configs page is displayed.
2 Click the Edit Policies drop-down menu.
3 Click Linux.
The Linux page is displayed. The Linux thin client policy settings include the following options:
• System Personalization
• Desktop Experience
• Login Experience
• Network
• Security
• Central Configuration
• Other settings
• VDI Global Settings
• Remote Connection Citrix
• Remote Connection VMware
• Remote Connections RDP
• Remote Connections Browser
• Advanced
4 After configuring the policy settings, click Save and Publish.

Configuring system personalization

Use this page to configure system personalization.

Table 154. Configuring system personalization

Option Description
Monitor Resolution (Primary) Select this option to set the monitor resolution. From the drop-
down menu, select your preferred monitor resolution.

Monitor Rotation Select this option to define the orientation of the monitor. From the
drop-down list, select either Vertical or Horizontal based on your
preference.

80 Managing groups and configurations

Option Description
Enable Dual Monitor Select this option to enable the dual monitor functionality. When
you select this check box, the following options are displayed:

• Mirror Mode—Display is mirrored.

• Span Mode—Display is spanned. From the drop-down list,
select one of the options:
– On Left
– On Right
– Bottom
– Top

Layout Select this option to set the keyboard layout of the thin client. From
the drop-down menu, select your preferred option.

System Language Select this option to set the language for the system. From the
drop-down list, select your preferred option.

Mouse Speed Select this option to specify the speed of the mouse pointer when
moving the mouse. The range of mouse speed is 0–6.

Left-handed Mouse Select this option to set the mouse orientation to the left position.
If this check box is not selected, the mouse orientation is set to the
right position.

Time Zone Select this option to set the time zone based on your location. From
the drop-down menu, select your preferred time zone.

Time Format Select this option to choose the time format. From the drop-down
menu, select either 12–hour or 24-hour format.

Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the
NTP server to synchronize the time.

Audio Volume Select this option to set the audio volume of the thin client. The
range of the audio volume is 0–100.

Audio Mute Select this option to set the thin client to mute mode.

Microphone Volume Select this option to set the microphone volume of the thin client.
The range of the microphone volume is 0–100.

Microphone Mute Select this option to set the microphone to mute mode.

Configuring desktop experience

Use this page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys.

Table 155. Configuring desktop experience

Option Description
Desktop Wallpaper Select this option to change the default wallpaper.

Wallpaper File Select this option to choose your preferred wallpaper. Images
uploaded to the file repository are displayed.

Managing groups and configurations 81

Option Description
Wallpaper Layout Select this option to set the wallpaper Layout. From the drop-down
menu, select your preferred wallpaper layout. The default wallpaper
layout is center.

Hot Keys Select this option to disable the hot keys for the following actions:

• Close current active window

• Minimize current active window
• Maximize/Unmaximize current active window
• Unmaximize current active window
• Resize current active window
• Move current active window
• Mouse Button Modifier
• Show Panel Main Menu
• Show Panel Main Menu list
• Display Run Command window
• Activate Screensaver
• Show Desktop
• Switch between open windows
• Toggle current active window between full screen and normal
mode
• Display menu options for current window
• Print screen—Take a screenshot

Configuring login experience settings

Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users.

Table 156. Configuring login experience settings

Option Description
Auto Login Select this option to enable the thin client to automatically log in
without any user intervention. Use the Auto Login Username
option to select the default login user.

Auto Login Username Select the Auto Login check box to define the default user for auto
login. From the drop-down menu, select your preferred option.

• admin
• thinuser
• guest

Enable Banner on Login window Select this option to configure a banner message in the login
screen.

The Banner Message option is displayed when you select the

Enable Banner on Login window check box.
Enter a customized text in the box displayed on the login screen.

Root Password Enter the password if you want to change the root password.

Admin Password Enter the password if you want to change the admin password.

82 Managing groups and configurations

Option Description
Thinuser Password Enter the password if you want to change the thinuser password.

Guest Password Enter the password if you want to change the guest password.

Configuring network settings

Use this page to configure the network settings.

Table 157. Configuring network settings

Option Description
Wireless Connection Name Enter the name of the connection.

SSID Enter the name of the Service Set Identifier (SSID) connection.

Security Mode From the drop-down menu, select the type of security mode based
on your requirement. Enter the security mode details in the
respective fields.

Configuring security settings

Use this page to configure the security options.

Table 158. Configuring security settings

Option Description
Password Encryption Algorithm Select this option to choose the password encryption algorithm.
From the drop-down menu, select any of the following options:

• Base-64
• AES
• Plain-Text

The default value is Base-64.

Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of
the device can be performed when the G key is pressed during
device boot-up.

Install Certificates Select this option to choose the certificate which you want to
install on the device.

From the drop-down menu, select the certificates which are added
in the file repository.

Enable SSH Select this option to enable Secure Shell (SSH) on the device.

Allow “root” SSH login Select this option to enable the root SSH login.
Enable VNC Server Select this option to enable the VNC Server.

Require User to enter password Select this option to set the VNC password.

Managing groups and configurations 83

Option Description
VNC Password Select this option to enter the VNC password.

Prompt user on VNC session start Select this option to enable a popup message for accepting the
incoming VNC connection request.

Configuring central configuration settings

Use this page to enter the file server, firmware server, root path, and the corresponding user credentials.

Table 159. Configuring central configuration settings

Option Description
File Server Path Enter the full path of the folder that contains the wlx folder.
Supported protocols include ftp, http, and https.

The default protocol is ftp.

File Server Username Enter the user name to access the file server.

File Server Password Enter the password to access the file server.

Root Path This root path is used to access files on the server. The directory
name /wlx is appended to the root path entry before use. If root
path is not provided, /wyse is considered.

Firmware Server/ Path Enter the full path of folder that contains the firmware images.
Supported protocols include ftp, http, and https.

The default protocol is ftp.

Firmware Server Username Enter the user name to access the firmware server.

Firmware Server Password Enter the password to access the firmware server.

Firmware Root Path This root path is used to access the firmware images on the server.
The directory name /wtx is appended to the root path entry before
use. If the root path is not provided, /wyse is considered.

Configuring other settings

Use this page to configure the other options.

Table 160. Configuring other settings

Option Description
Auto Power-On Select this option to enable the system to boot up when power is
restored without waiting for the user to press the power button.

Power Button Action From the drop-down menu, select any one of the option to specify
the default action to be performed when you press the power
button.

• Interactive

84 Managing groups and configurations

Option Description

• Restart
• Shutdown
• None

DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default
Vendor ID is wyse-5000.

Browser Homepage Select this option to change the browser homepage. Enter the URL
address of your choice to set the browser homepage.

Configuring VDI global settings

Use this page to configure the global settings for Citrix and VMware View clients.

Table 161. Configuring Citrix general settings

Option Description
ICA Browsing Protocol Select this option to set the default browsing protocol.

Browser IP Enter the browser IP address.

Store Name Select this option to specify the store name.

Domain Name Enter the domain name.

PN Desktop Setup (Show All Application) Select this option to enable the PN desktop setup. When this
option is enabled, all the published applications are displayed on the
desktop.

Enable Multimedia Redirection (MMR) Select this option to enable the Multimedia Redirection.

Enable H.264 Decoding Support Select this option to enable the H.264 decoding support for the ICA
connections.

HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX
Webcam.

HDX Webcam Image Width Select this option to set the width of image request from the HDX
Webcam.

HDX Webcam Image Height Select this option to set the height of image request from the HDX
Webcam.

Audio Bandwidth Limit Select this option to set the bandwidth used for audio input. From
the drop-down menu, select any one of the following options:

• Low
• Medium
• High

Enable UDP Audio Select this option to enable the transport of audio data through
UDP.

Managing groups and configurations 85

Option Description
Flash Redirection Policy Select this option to set the Flash Redirection policy. From the
drop-down menu, select either allow or deny the Flash Redirection
policy.

Transparent Key Passthrough Select this option to determine how the mapping of certain key
combinations is used when connecting to ICA sessions.

From the drop-down menu, select any one of the following options:

• Local
• Remote
• Full Screen Only

Use Alternate Address Select this option to use an alternate IP address from the ICA
master browser to pass firewalls.

ICA Proxy Type Select this option to choose the proxy type for the ICA connection.
The default value is None.

Table 162. Configuring Citrix USB redirection settings

Option Description
Allow USB Redirection of devices plugged in before ICA Session Select this option to set the ICA Desktop Appliance Mode. This
start option allows the USB redirection of the devices plugged in before
the ICA session starts.

Enable USB Redirection Select this option to enable the Citrix USB redirection to all the
devices.

You can specify which devices and device families can be allowed
or denied through the USB redirection policy in to the Citrix
sessions.

Table 163. Configuring Citrix drive mapping

Option Description
Enable ICA Dynamic Drive Mapping Select this option to enable the Double ICA Dynamic Drive
Mapping. If this option is disabled, you can add the individual drives
for various drive types. As a result, only individual drives are
redirected in to the ICA session.

Table 164. Configuring VMware USB redirection

Option Description
Enable USB Redirection Select this option to enable VMware USB Redirection to all the
devices.

You can specify which devices and device families can be allowed
or denied through the USB redirection policy in to the VMware
sessions.

86 Managing groups and configurations

Configuring remote connection settings—Citrix
Use this page to create a Citrix broker connection. Configuration settings for the Citrix connection vary based on the connection type.

Table 165. Configuring remote connection settings

Option Description
Connection Name Select this option to enter a name to identify the connection.

Auto Launch Connection on Logon Select this option to automatically launch the connection after you
log in.

Connection Type Select this option to set a connection type. From the drop-down
menu, select any one of the following options:

• Server Connection
• Published Application
• Store Front

Citrix Server FQDN or IP Address Select this option to enter the IP address or FQDN of the Citrix
server. This option is displayed when you select the connection
type as Published Application or Storefront.

Published Application Select this option to specify a published application to start. This
option is displayed when you select the connection type as
Published Application or Storefront.

Connection Server Select this option to enter the IP address or FQDN of the Citrix
connection server.

Username Enter the user name.

Password Enter the password.

Domain Name Enter the domain name.

Store Name Enter the store name of the Citrix server. This option is displayed
when you select the connection type as Published Application or
Storefront.

Browsing Protocol Select this option to set a browsing protocol for the secure and
non-secure connections. From the drop-down list, select either of
the following options:

• http
• https

Low Bandwidth Select this option to set the slow bandwidth optimization.

Enable Sound Select this option to enable sound.

SmartCard Login Select this option to enable the smart card login feature for ICA
connection.

Encryption Level Select this option to set an encryption level. From the drop-down
menu, select any one of the following encryption levels:

Managing groups and configurations 87

Option Description

• Basic
• RC5 (128–bit – Log in Only)
• RC5 (40–bit)
• RC5 (56–bit)
• RC5 (128– bit)

Windows Size Select this option to set a window size. From the drop-down menu,
select any one of the following options:

• Default
• Seamless
• 640 x 480
• 1024 x 768
• 800 x 600
• 1280 x 1024
• 1600 x 1200
• Full Screen

Screen Color Depth Select this option to set a screen color depth. From the drop-down
menu, select any one of the following options:

• 64K
• 256
• 16M

Auto Reconnect Select this option to enable the thin client to reconnect to the Citrix
session automatically.

Delay before trying to reconnect Select this option to set the time in seconds to delay the
reconnection attempt. When you select the Auto Reconnect check
box, this option is displayed.

Configuring remote connection settings—VMware

Use this page to create a VMware View broker connection.

Table 166. Configuring remote connection VMware

Option Description
Connection Name Select this option to enter a name to identify the connection.

Auto Launch Connection On Logon Select this option to automatically launch the connection after you
log in.

VMWare Server Address Enter the hostname or the IP address of the VMware View server.

VMWare Server Port Number Enter the port number of the host.

Use Secure Connection (SSL) Select this option to use the SSL connection.

Protocol Select this option to set PCOIP or RDP as protocol.

88 Managing groups and configurations

Option Description
Enable NLA Select this option to enable Network Level Authentication. When
the RDP option is set as protocol, this option is displayed.

Username Enter the user name

Password Enter the password.

Domain Name Enter the domain name.

Interactive Mode Select this option to enable the User Interactive mode.

Lock the Server URL / Host field Select this option to lock the server URL.

Security Mode Select this option to set the security mode. From the drop-down
menu, select any one of the following options:

• Never connect to untrusted servers

• Warn before connecting to untrusted servers
• Do not verify server identity certificates.

Fullscreen Mode Select this option to view the remote session in the fullscreen
mode.

Window Size Select this option to set a window size. From the drop-down menu,
select any one of the following options:

• Use all monitors

• Full Screen
• Large Screen
• Small Screen
• 1024 x 768
• 800 x 600
• 640 x 480

Disable Fullscreen drop down menu bar Select this option to disable the drop-down menu in the fullscreen
mode.

Automatically launch this Desktop Select this option to specify the name of the published desktop to
automatically launch upon successful connection.

Auto Reconnect Select this option to enable the thin client to reconnect to the
VMware session automatically.

Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When
you select the Auto Reconnect check box, this option is displayed.

Configuring remote connection settings—RDP

Use this page to create an RDP broker connection.

Managing groups and configurations 89

Table 167. Configuring remote connection settings—RDP

Option Description
Connection Name Select this option to enter the name to identify the connection.

Auto Launch Connection on Logon Select this option to automatically launch the connection after you
log in.

Server Address Enter the server name or the IP address.

SmartCard Login Select this option to enable the smart card authentication.

Use Network Level Authentication (NLA) Select this option to enable the Network Level authentication.

Username Enter the user name.

Password Enter the password.

Domain Name Enter the domain name.

Window Size Select this option to set a window size. From the drop-down menu,
select any one of the following options:

• Default
• 640 x 480
• 1024 x 768
• 800 x 600
• 1280 x 1024
• 1600 x 1200
• Full Screen

Forward All Printers Select this option to forward all the printers to the remote
connection.

Auto Reconnect Select this option to enable the thin client to reconnect to the RDP
session automatically.

Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When
you select the Auto Reconnect check box, this option is displayed.
Drive Mapping Select this option to map drives on the RDP session. Click the Add
Drive Mapping button, and enter the following details:

• Drive Letter—From the drop-down menu, select the drive

letter.
• Drive Type—Select any one of the following drive types:
– USB Disk or Memory Stick
– USB CD ROM
– USB Floppy

Use RD Gateway settings Select this option to use the RD gateway settings. The RD Server,
and the Use Remote Desktop credentials for RD Gateway options
are displayed.

RD Server Select this option to specify the RD gateway host address.

90 Managing groups and configurations

Option Description
Use Remote Desktop Credentials for RD Gateway Select this option to use the remote desktop credentials for the RD
gateway.

When you clear the check box, the RD Username, RD Password,

and RD Domain Name options are displayed.

RD Username Enter the RD user name for the RD gateway login.

RD Password Enter the RD password for the RD gateway login.

RD Domain Name Enter the RD domain name for the RD gateway login.

Configuring remote connection settings—Browser

Use this page to configure the remote connections browser.

Table 168. Configuring remote connection settings—Browser

Option Description
Connection Name Enter the name to identify the connection.

Auto launch Connection on Logon Select this option to automatically launch the connection during
login.

URL Enter the starting URL.

Kiosk Mode Select this option to enable the kiosk mode.

Window Size Select this option to set a window size. From the drop-down menu,
select the size of the window of your choice.

Auto Reconnect Select this option to enable the thin client to reconnect the browser
automatically.

Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When
you select the Auto Reconnect check box, this option is displayed.

Configuring advanced settings

Configurations can be applied to the Linux client device by providing the INI parameters in the Advanced option. Dell recommends that you
do not include the INI parameters for policies which are already configured in other options. Password encoding and encryption are not
applied to password parameters.

Table 169. Configuring advanced settings

Option Description
No Global INI If selected, the global INI parameter from the file server is not
downloaded.

Enter the INI parameter from line 1 to line 20 for the thin clients.

Managing groups and configurations 91

Editing ThinLinux policy settings
To configure the ThinLinux policy settings, do the following:

1 Click Groups & Configs.

The Groups & Configs page is displayed.
2 Click the Edit Policies drop-down menu.
3 Click ThinLinux.
The ThinLinux page is displayed. The ThinLinux thin client policy settings include the following options:
• System Personalization
• Desktop Experience
• Login Experience
• Network
• Security
• Central Configuration
• Other settings
• VDI Global Settings
• Remote Connections Citrix
• Remote Connections VMware
• Remote Connections RDP
• Remote Connections Browser
• Advanced Settings
• Device Info
• BIOS ThinLinux 3040 Settings
• BIOS ThinLinux 5070 Settings
4 After configuring the policy settings, click Save and Publish.

Configuring system personalization

Use the System Personalization page to configure the system personalization.

Table 170. Configuring display settings

Option Description
Monitor Resolution—Primary Select this option to set the monitor resolution. From the drop-
down menu, select your preferred monitor resolution.

Monitor Rotation Select this option to define the orientation of the monitor. From the
drop-down list, select either vertical or horizontal based on your
preference.
NOTE: The horizontal and vertical (Rotate to right)
options are only available for Wyse Management Suite
server UI.

Enable Dual Monitor Select this option to enable the dual monitor functionality. If you
select this check box, the following options are displayed:

• Display Mode—Use this option to set the Display mode.

• Monitor Resolution (Secondary)—From the drop-down menu,
select your preferred monitor resolution.
• Span Position—Display is spanned. From the drop-down menu,
select any one of the following options:

92 Managing groups and configurations

Option Description

– On Left
– On Right
– Bottom
– Top

Enable Multi Monitor Select this option to enable multi-monitor settings.

Monitor Resolution (Third) From the drop-down list, select the monitor resolution for the third
monitor.
NOTE:

• Windows Embedded Standard multi-monitor—No

limitations.
• ThinLinux multi-monitor— Dell Wyse 5070 extended thin
client supports multi-monitor functionality when more
than four monitors are connected.

Span Position Display is spanned. From the drop-down, select one of the options:

• Right
• Left
• Bottom
• Top

Select number of monitors to be Supported. From the drop-down list, select the number of monitors to be
supported.
NOTE: If you select more than three monitors, then the
monitor resolution setting and monitor rotation setting is
common for all the monitors. Dell Wyse 5070 extended
thin client supports multi-monitor functionality when more
than four monitors are connected.

Table 171. Configuring keyboard settings

Option Description
Layout Select this option to set the keyboard layout of the thin client. From
the drop-down menu, select your preferred option.

Table 172. Configuring language settings

Option Description
System Language Select this option to set the language for the system. From the
drop-down list, select your preferred option.

Managing groups and configurations 93

Table 173. Configuring mouse settings
Option Description
Mouse Speed Select this option to specify the speed of the mouse pointer when
moving the mouse. The range of mouse speed is 0–6.

Left-handed Mouse Select this option to swap the mouse button between left-click and
right-click.

Table 174. Configuring time zone settings

Option Description
Time Zone Select this option to set the time zone based on your location. From
the drop-down menu, select your preferred time zone.
Time Format Select this option to select the time format. From the drop-down
menu, set the time format to either 12–hour or 24-hour format.
Time Servers (NTP Servers) Select this option to list the time servers. Time severs allow the
NTP server to synchronize the time. Multiple servers are allowed,
and the server names must be separated by commas.

Table 175. Configuring audio settings

Option Description
Audio Volume Select this option to set the audio volume of the thin client. The
range of the audio volume is 0–100.

Audio Mute Select this option to set the thin client to mute mode.

Microphone Volume Select this option to set the microphone volume of the thin client.
The range of the microphone volume is 0–100.

Microphone Mute Select this option to set the microphone to mute mode.

Configuring desktop experience

Use this page to configure the desktop settings, such as desktop wallpaper, wallpaper layout, and the desktop shortcut keys.

Table 176. Desktop experience

Option Description
Desktop Wallpaper Select this option to change the default wallpaper.

Wallpaper File Select this option to select your preferred wallpaper. Images
uploaded to the file repository are displayed.

Wallpaper Layout Select this option to set the wallpaper layout. From the drop-down
menu, select your preferred wallpaper layout. The default wallpaper
layout is center.

Hot Keys—Select any of the following check boxes to disable the hot keys and their respective functionality:

Configure hot keys for following actions:

94 Managing groups and configurations

• Minimize current active window
• Maximize/Unmaximize current active window
• Unmaximize current active window
• Resize current active window
• Move current active window
• Show Desktop
• Switch between open windows
• Toggle current active window between full screen and normal mode
• Print screen (Take a screenshot), you can select the check box to enable or disable the print screen option.

Configuring login experience

Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users.

Table 177. Configuring login experience

Option Description
Auto Login Select this option to enable the thin client to automatically log in
without any user intervention.

Enable Banner on Login window Select this option to configure a banner message in the login
screen.

Banner Message The Banner Message option is displayed when you select the
Enable Banner on Login window check box.
Enter a customized text in the box displayed on the login screen.

Root Password Enter the password if you want to change the root password

Thinuser Password Enter the password if you want to change the thinuser password

Configuring network settings

Use this page to configure the network settings.

Table 178. Configuring network settings

Option Description
Wireless Connection Name Enter the name of the connection

SSID Enter the name of the Service Set Identifier (SSID) connection.

Security Mode From the drop-down menu, select the type of security mode based
on your requirement. Enter the security mode details in the
respective fields.

Configuring security settings

Use this page to configure the security policy settings.

Managing groups and configurations 95

Table 179. Configuring general settings

Option Description
Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of
the device can be performed when the G key is pressed during
device boot.

Install Certificates Select this option to choose the certificate which you want to
install on the device.

From the drop-down menu, select the certificates which are added
in the file repository.

Table 180. Configuring SSH settings

Option Description
Enable SSH Select this option to enable Secure Shell (SSH) on the device.

Allow “root” SSH login Select this option to enable the root SSH login.

Table 181. Configuring VNC settings

Option Description
Enable VNC Server Select this option to enable the VNC Server.

Require User to enter Password Select this option to set the VNC password.

VNC Password Select this option to enter the VNC password.

Prompt user on VNC session start Select this option to enable a popup message for accepting the
incoming VNC connection request.

Configuring central configuration settings

Use this page to enter the file server, firmware server, root path, and the corresponding user credentials.

Table 182. Configuring central configuration settings

Option Description
File Server/ Path Enter the full path of the folder that contains the wlx2 folder.
Supported protocols include ftp, http, and https.

The default protocol is ftp.

File Server Username Enter the user name to access the file server.

File Server Password Enter the password to access the file server.

Root Path This root path is used to access files on the server. The directory
name /wlx2 is appended to the root path entry before use. If root
path is not provided, /wyse is considered.

96 Managing groups and configurations

Option Description
Enable Delayed Update Select this option to enable the background image or the add-ons
upgrade or downgrade process.
Delayed Update Server / Path Enter the full path of the folder that contains the firmware images.
Supported protocols include ftp, http, and https.

The default protocol is ftp.

Delayed Update Server Username Enter the user name to access the delayed update server.

Delayed Update Server Password Enter the password to access delayed update server.

Delayed Update Mode Select this option to set the update mode for delayed update
process.

Reset to factory defaults Select this option to set the device to the factory default condition
after the imaging process.
Allow base image downgrade Select this option to enable the base image downgrade.

Configuring other settings

Use this page to configure the other options.

Table 183. Configuring other settings

Option Description
Auto Power-On Select this option to enable the system to boot when power is
restored without waiting for the user to press the power button.

Power Button Action From the drop-down menu, select any one of the options:

• Interactive
• Restart
• Shutdown
• None

The options define the action to be taken when you press the
power button.

DHCP Vendor ID Select this option to change the DHCP Vendor ID. The default
Vendor ID is wyse-5000.

Browser Homepage Select this option to change the browser homepage. Enter the URL
address of your choice to set the browser homepage.

Configuring VDI global settings

The following VDI Global Settings can be configured under ThinLinux Policy Settings. In the VDI Global Settings you can set the Global
settings for Citrix and VMWare View.

Managing groups and configurations 97

Table 184. Configuring Citrix general settings

Option Description

ICA Browsing Protocol Select this option to set the default browsing protocol.

ICA PAM Login Select this option to configure the PAM login.

Browser IP Enter the browser IP address.

Store Name Specify the store name.

Domain Name Enter the domain name.

PN Desktop Setup (Show All Applications) Select this option to enable the PN desktop setup. When this
option is enabled, all the published applications are displayed on the
desktop.

Enable Multimedia Redirection (MMR) Select this option to enable the Multimedia Redirection.

Enable H.264 Decoding Support Select this option to enable the H.264 decoding support for the ICA
connections.

HDX Webcam Frame Rate Select this option to set the preferred frame rate for the HDX
Webcam.

HDX Webcam Image Width Select this option to set the width of image request from the HDX
Webcam.

HDX Webcam Image Height Select this option to set the height of image request from the HDX
Webcam.

Audio Bandwidth Limit Select this option to set the bandwidth used for audio input. From
the drop-down menu, select any one of the following options:

• Low
• Medium
• High

Enable UDP Audio Select this option to enable the transport of audio data through
UDP.

Flash Redirection Policy Select this option to either allow or deny Flash Redirection Policy.

Transparent Key Passthrough Select this option to determine how the mapping of certain key
combinations is used when connecting to ICA sessions.

From the drop-down menu, select any one of the following options:

• Local
• Remote
• Full Screen Only

Use Alternate Address Select this option to use an alternate IP address from the ICA
master browser to pass firewalls.

98 Managing groups and configurations

ICA Proxy Type Select this option to choose the proxy type for the ICA connection.
The default value is None.

Table 185. Configuring Citrix USB redirection settings

Option Description
Allow USB Redirection of devices plugged in before ICA Session Select this check box for ICA Desktop Appliance Mode. This option
start allows USB redirection of the devices that were plugged in before
ICA session start.

Enable USB Redirection Select this option to enable Citrix USB redirection to all the devices.

You can specify which devices and device families can be allowed
or denied in to the Citrix sessions.

Table 186. Configuring Citrix Drive mapping settings

Option Description
Enable ICA Dynamic Drive Mapping Select this option to enable the ICA Dynamic Drive Mapping. If this
option is disabled, you can add the individual drives for various drive
types. As a result, only individual drives are redirected in to the ICA
session.
Map all drives to a single share name (WyseUSB) Select this option to redirect all the USB device contents in the ICA
session under a single directory—Wyse USB.

Table 187. Configuring VMware USB redirection settings

Option Description
Enable USB Redirection Select this option to either allow or deny USB redirection policy in
to the VMware sessions.

Configuring remote connection settings—Citrix

Use this page to create a Citrix broker connection. Configuration settings for the Citrix connection vary based on the connection type.

Table 188. Configuring remote connection settings—Citrix

Option Description
Connection Name Select this option to enter a name to identify the connection.

Auto Launch Connection on Logon Select this option to automatically launch the connection after you
log in.

Connection Type Select this option to set a connection type. From the drop-down
menu, select any one of the following options:

• Server Connection
• Published Application
• Store Front

Managing groups and configurations 99

Option Description
Connection Server Select this option to enter the IP address or FQDN of the Citrix
server.

Citrix Server FQDN or IP address Select this option to enter the Citrix server FQDN or IP address.
This is applicable for Published Application and StoreFront
connection type.
Published Application Select this option to specify a published application to start. This is
applicable for Published Application and StoreFront connection
type.
Store Name Enter the store name. This is applicable for Published Application
and StoreFront connection type.
Username Enter the user name.

Password Enter the password.

Domain Name Enter the domain name.

Browsing Protocol Select this option to set a browsing protocol for the secure and
non-secure connections. From the drop-down list, select either of
the following options:

• http
• https

Low Bandwidth Select the check box for low bandwidth optimization.

Enable Sound Select the check box to enable sound.

SmartCard Login Select the check box to enable smart card login for ICA connection.

Encryption Level Select this option to set an encryption level. From the drop-down
menu, select any one of the following encryption levels:

• Basic
• RC5 (128–bit – Log in Only)
• RC5 (40–bit)
• RC5 (56–bit)
• RC5 (128– bit)

Windows Size Select this option to set a window size. From the drop-down menu,
select any one of the following options:

• Default
• Seamless
• 640 x 480
• 1024 x 768
• 800 x 600
• 1280 x 1024
• 1600 x 1200
• Full Screen

Screen Color Depth Select this option to set a screen color depth. From the drop-down
menu, select any one of the following options:

• 64K

100 Managing groups and configurations

Option Description

• 256
• 16M

Auto Reconnect Select this option to enable the thin client to reconnect to the Citrix
session automatically.

Delay before trying to reconnect Select this option to set the time in seconds to delay the
reconnection attempt. When you select the Auto Reconnect check
box, this option is displayed.

Configuring remote connection settings—VMware

Use this page to create a VMware View broker connection.

Table 189. Configuring remote connection settings—VMware

Option Description
Connection Name Select this option to enter a name to identify the connection.

Auto Launch Connection On Logon Select this option to automatically launch the connection after you
log in.

VMWare Server Address Enter the hostname or the IP address of the VMware View server.

VMWare Server Port Number Enter the port number of the host.

Use Secure Connection (SSL) Select this option to use the SSL connection.

Protocol Select this option to set PCOIP, RDP, or Blast as protocol.

Username Enter the user name.

Password Enter the password.
Domain name Enter the domain name.
Enable NLA Select this option to enable Network Level Authentication. When
the RDP option is set as protocol, this option is displayed.

Username Enter the user name when the PCoIP protocol is selected.

Password Enter the password when the PCoIP protocol is selected.

Domain Name Enter the domain name.

Interactive Mode Select this option to enable the User Interactive mode.

Lock the Server URL / Host field Select the check box to lock the server URL.

Security Mode Select this option to set the security mode. From the drop-down
menu, select any one of the following options:

• Never connect to untrusted servers

• Warn before connecting to untrusted servers

Managing groups and configurations 101

Option Description

• Do not verify server identity certificates.

Fullscreen Mode Select this option to view the remote session in the fullscreen
mode.

Window Size Select this option to set a window size. From the drop-down menu,
select any one of the following options:

• Use all monitors

• Full Screen
• Large Screen
• Small Screen
• 1024 x 768
• 800 x 600
• 640 x 480

Disable Fullscreen Drop Down Menu Bar Select this option to disable the drop-down menu in the fullscreen
mode.

Automatically Launch This Desktop Select this option to specify the name of the published desktop to
automatically launch upon successful connection.

Auto Reconnect Select this option to enable the thin client to reconnect to the
VMware session automatically.

Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When
you select the Auto Reconnect check box, this option is displayed.

Configuring remote connection settings—RDP

Use this page to create an RDP broker connection.

Table 190. Configuring remote connection settings—RDP

Option Description
Connection Name Select this option to enter the name to identify the connection.

Auto Launch Connection on Logon Select this option to automatically launch the connection after you
log in.

Server Address Enter the server name or the IP address.

SmartCard Login Select this option to enable the smart card authentication.

Use Network Level Authentication (NLA) Select this option to enable the Network Level authentication.

Username Enter the user name.

Password Enter the password.

Domain Name Enter the domain name.

102 Managing groups and configurations

Option Description
Window Size Select this option to set a window size. From the drop-down menu,
select any one of the following options:

• Default
• 640 x 480
• 1024 x 768
• 800 x 600
• 1280 x 1024
• 1600 x 1200
• Full Screen

Forward All Printers Select this option to forward all the printers to the remote
connection.

Auto Reconnect Select this option to enable the thin client to reconnect to the RDP
session automatically.

Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When
you select the Auto Reconnect check box, this option is displayed.
Map all drives to a single share name—WyseUSB Select this option to map all the devices to a single shared name—
WyseUSB.

Table 191. Configuring RD gateway settings

Option Description
Use RD Gateway settings Select this option to use the RD gateway settings. The RD Server
and the Use Remote Desktop credentials for RD Gateway options
are displayed.

RD Server Select this option to specify the RD gateway host address.

Use Remote Desktop credentials for RD Gateway Select this option to use the remote desktop credentials for the RD
gateway.

Configuring remote connection settings—Browser

Use this page to configure the Remote connections browser.

Table 192. Configuring remote connection settings—Browser

Option Description
Connection Name Enter the name to identify the connection.

Auto launch Connection on Logon Select this option to automatically launch the connection during
login.

URL Enter the starting URL.

Kiosk Mode Select this option to enable the kiosk mode.

RC Disable Panel in kiosk mode Select this option to disable the RC panel in the kiosk mode.

Managing groups and configurations 103

Option Description
Window Size Select this option to set a window size. From the drop-down menu,
select the size of the window of your choice.

Auto Reconnect Select this option to enable the thin client to reconnect the browser
automatically.

Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When
you select the Auto Reconnect check box, this option is displayed.

Configuring advanced settings

Configurations can be applied to the ThinLinux client device by providing the INI parameters in the Advanced option. Dell recommends that
you do not include the INI parameters for policies which are already configured in other options. The password encoding and encryption are
not applied for the password parameters.

Table 193. Configuring advanced settings

Option Description
No Global INI If selected, the global INI parameter is not downloaded from the file
server.

Enter the INI parameter from line 1 to line 20 for the thin clients.

Configuring device information

Use the Device Info page to set the device details.

Table 194. Configuring device information

Option Description
Location Enter the device location.
Contact Enter the device contact.
Custom 1 to 3 Enter the custom values.

Configuring Wyse 3040 thin client BIOS settings

Use this page to configure the BIOS settings of Wyse 3040 thin clients.

Table 195. Configuring general settings

Option Description
Device Notes Enter the device notes in the provided field. For example, property
ownership tag.

104 Managing groups and configurations

Table 196. Configuring system configuration

Option Description
Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. The
networking protocols are installed and the pre-OS and early OS
networking features are made available to use any enabled NICs.
Integrated NIC From the drop-down list, select the preferred option.
Audio Select this option to enable the audio device.

Table 197. Configuring USB configuration

Option Description
Enable USB Boot Support Select this check box to enable the USB boot setup. Allows you to
boot any type of USB Mass Storage Devices.
Enable Front USB Ports Select this check box to enable the device attached to this port. If
you select this check box, the device is made available to the
operating system also. However, if the USB port is disabled, the
operating system cannot detect any device attached to this port.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Enable Rear-Left Dual USB 2.0 Ports Select this check box to enable the device attached to this port. If
you select this check box, the device is made available to the
operating system also. However, if the USB port is disabled, the
operating system cannot detect any device attached to this port.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Table 198. Configuring wireless settings

Option Description
Wireless Device Enable Select the check box to enable internal wireless devices.

Table 199. Configuring security settings

Option Description
UEFI Capsule Firmware Update Select the check box to update the BIOS through UEFI capsule
firmware update.

Table 200. Configuring BIOS Admin password settings

Option Description
Enable Admin Password Select this check box to enable the BIOS administrator password.
Successful changes to this password take effect immediately.
Admin Password Enter the new BIOS administrator password. This option is available
only if you select the Enable Admin Password check box.

Managing groups and configurations 105

Table 201. Configuring power management settings

Option Description
USB Wake Support Select the check box to allow the thin client to power up from the
off state.
Wake On LAN From the drop-down list, select an option to allow the thin client to
power up from the off state. You can trigger a thin client to power
up from the off state by using a LAN signal or a wireless LAN signal.
AC Recovery From the drop-down list, select an option to specify how the
system must behave when the AC power is restored.

Table 202. Configuring auto-on settings

Option Description
Auto On From the drop-down list, set the time of day you want the system
to turn on automatically.

Table 203. Configuring post behavior settings

Option Description
Numlock LED Select the check box to turn on the NumLock LED light when the
systems restarts.
Keyboard Errors Select the check box to display the keyboard related errors when
the systems restarts.
Fastboot From the drop-down list, select an option to increase speed of the
restart process.
Extend BIOS POST Time From the drop-down list, select a delay time to see the post status
messages.

Table 204. Configuring reboot schedule

Option Description
Reboot Option Some BIOS settings requires the system to restart. From the drop-
down list, select one of the following options:

• Reboot immediately—The system restarts immediately.

• Reboot later—Select the Reboot Hour and Reboot Minute to
set the system restart time.
• Do not reboot—The system does not restarts.

Configuring BIOS settings for Wyse 5070 thin client with

ThinLinux
Use the BIOS settings page to configure the BIOS settings for Wyse 5070 thin client with ThinLinux.

106 Managing groups and configurations

Table 205. General settings

Option Description
Device Notes Enter the device notes in the provided field. For example, property
ownership tag.

Table 206. System configuration

Option Description
Enable Audio Select this check box to enable the audio device.
Enable UEFI Network Stack Select this check box to enable UEFI Network Stack. For the
enabled NICs, the networking protocols are installed, and the pre-
OS and early OS networking features are available.
Integrated NIC From the drop-down list, select the preferred option. This option
controls the on-board LAN controller.

• Disabled: The internal LAN is disabled and is not visible to the

operating system if it does not have an IP address.
• Enabled: The internal LAN is enabled.
• Enabled w/PXE: The internal LAN is enabled with PXE boot.

NOTE: Dell recommends not to disable the integrated NIC

and integrated NIC 2.

Parallel Port From the drop-down list, select the option to determine how the
parallel port on the docking station operates.

• Disabled: Port is disabled.

• AT: Port is configured for IBM AT compatibility.
• PS2: Port is configured for IBM PS2 compatibility.
• ECP: Port is configured for extended capability port protocol.

NOTE: This option is available for extended chassis when

the add-on card is installed.

Serial Port 1 From the drop-down list, select the option to determine how the
serial port on the docking station operates. This option enables you
to avoid resource conflicts between devices by disabling or
remapping the address of the port.

• Disabled: Port is disabled.

• COM1: Port is configured at 3F8h with IRQ 4.
• COM2: Port is configured at 2F8h with IRQ 3.
• COM3: Port is configured at 3F8h with IRQ 4.
• COM4: Port is configured at 2F8h with IRQ 3.

Table 207. USB configuration

Option Description
Enable USB Boot Support Select this check box to enable the USB boot setup. Allows you to
boot any type of USB Mass Storage Devices.
Enable Front USB Ports Select this check box to enable the device attached to the front
USB port. If you select this check box, the device is detected by
the operating system. However, if the USB port is disabled, the

Managing groups and configurations 107

Option Description
operating system cannot detect the device attached to the front
USB port.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Enable Rear USB Ports Select this check box to enable the device attached to this back
USB port. If you select this check box, the device is detected by
the operating system. However, if the USB port is disabled, the
operating system cannot detect the device attached to the back
USB port.
NOTE: The USB keyboard and the mouse always work in
the BIOS setup irrespective of this setting.

Table 208. Configuring security settings

Option Description
Enable UEFI Capsule Firmware Update Select the check box to update the BIOS through UEFI capsule
firmware update.
Enable admin Setup Lockout Select this check box to prevent others from entering the setup
when an administrator password is set.

Table 209. Configuring power management settings

Option Description
Wake On LAN From the drop-down list, select an option to allow the thin client to
power up from the OFF state. You can direct the thin client to
power up from the OFF state by using a LAN signal.
AC Recovery From the drop-down list, select an option to specify how the
system should operate when the AC power is restored.
USB Wake Support Select the check box to allow the thin client to power up from the
OFF state.

Table 210. Configuring post behavior settings

Option Description
Enable Numlock LED Select the check box to turn on the NumLock LED light when the
system restarts.
Enable Keyboard Errors Detection Select the check box to enable the system to display keyboard
related errors at restart.
Fastboot From the drop-down list, select an option to increase the speed of
the restart process.
Extend BIOS POST Time From the drop-down list, select a delay time to see the post status
messages.

108 Managing groups and configurations

Table 211. Configuring wireless settings

Option Description
WLAN/WiGig Select this check box to enable the internal wireless devices.
Bluetooth Select this check box to enable Bluetooth devices.

Table 212. Configuring BIOS administrator password

Option Description
Enable administrator Password Select this check box to enable the BIOS administratoristrator
password. If you change this password, the changes are applied
immediately.
administrator Password Enter the new BIOS administrator password. This option is available
only if you select the Enable administrator Password check box.

Table 213. Configuring auto-on settings

Option Description
Auto On Time From the drop-down list, set the time of the day that you want the
system to turn on automatically.

Table 214. Reboot schedule settings

Option Description
Reboot Option Some BIOS settings require the system to restart. From the drop-
down list, select one of the following options:

• Reboot immediately—The system restarts immediately.

• Reboot later—Select the Reboot Hour and Reboot Minute to
set the system restart time.
• Do not reboot—The system does not restarts.

Editing Wyse Software Thin Client policy settings

To configure the Wyse Software Thin Client policy settings, do the following:

1 Click Groups & Configs.

The Groups & Configs page is displayed.
2 Click the Edit Policies drop-down menu.
3 Click Wyse Software Thin Client.
The Wyse Software Thin Client page is displayed. The Wyse Software thin client policy settings include the following options:
• System Personalization
• Desktop Experience
• Network
• Security and Lockdown
• Other Settings
• Remote Connections Citrix
• Remote Connections VMware
• Remote Connections RDP

Managing groups and configurations 109

 • Remote Connections Browser
• Device Info
• VNC Settings
• Domain Settings
4 After configuring the policy settings, click Save and Publish.

Configuring system personalization

Use this page to configure the thin client display settings, such as resolution, color depth, dual monitor, time zone, mouse, and audio options
for Wyse software devices.

Table 215. Configuring display options

Option Description
Enable Dual Monitor Select this option to enable the dual monitor functionality.
Monitor Resolution (Primary) Select this option to set the resolution of your monitor. From the
drop-down menu, select the appropriate resolution.
Display Identifier (Primary) Select this option to set a display identifier for your monitor. From
the drop-down menu, select an appropriate monitor identification
number.
Monitor Rotation (Primary) Select this option to set an orientation for your monitor. From the
drop-down menu, select one of the following options based on your
preference:

• Landscape
• Portrait
• Landscape—flipped
• Portrait—flipped

Table 216. Configuring keyboard options

Option Description
Language Select this option to select one or more input languages for your
keyboard. From the drop-down menu, select your preferred
keyboard input language.
Keyboard Layout Select this option to set an appropriate keyboard layout. From the
drop-down menu, select your preferred keyboard layout.
Blink Rate Select this option to set the speed at which the cursor (insertion
point) blinks to make the cursor more visible, or less visible—
depending on your requirement. From the drop-down menu, select
your preferred cursor blink rate.
Keyboard Preferences Select this option to set the keyboard hotkeys.
Keyboard Repeat Delay Select this option to set the time that a key can be pressed without
repeating the letter as input. From the drop-down menu, select one
of the following options based on your preference:

• Short
• Medium Short
• Medium Long
• Long

110 Managing groups and configurations

Option Description
Keyboard Repeat Rate Select this option to set the repeat rate for your keyboard, which is
the speed at which the key input repeats itself when you press and
hold down the key on your keyboard.
Menu Access Select this option to enable the menu access keys on your
keyboard.
MS Gina Keyboard Layout Select this option to enable the MS Gina layout on your keyboard.

Table 217. Configuring mouse settings

Option Description
Mouse Speed Select this option to specify the speed of the mouse pointer when
moving the mouse device.
Left-handed Mouse Select this option to swap the left and right-click mouse buttons.

Table 218. Configuring basic mouse options

Option Description
Click Lock Select this option to highlight or to drag the pointer without holding
down the mouse button.
To set the Click Lock Time Option, from the drop-down menu,
select the appropriate time for the mouse button to be held down
before the click is locked.

Double Click Speed Select this option to set the time interval between two consecutive
mouse clicks. From the drop-down menu, select your preferred
option.

Table 219. Configuring mouse pointer option

Option Description
Find Mouse Pointer Select this option, if you want to find the mouse pointer when it is
not in motion.
NOTE:
You can press the Ctrl key on your keyboard to locate the
mouse pointer when it is not in motion.

Hide Mouse Pointer Select this option to hide the mouse pointer when it is stationary.
NOTE:
To locate the mouse pointer when it is stationary, press the
Ctrl key.

Pointer Trail Length Select this option to define the length of the pointer trail when the
mouse pointer is in motion.
Snap Mouse Pointer Select this option to automatically move the mouse pointer to the
default button in a dialog box.

Managing groups and configurations 111

Table 220. Mouse Vertical

Option Description
Scroll Lines Select this option to define the number of lines scrolled at a time
using vertical scrolling on your mouse.

Table 221. Configuring Time Zone

Option Description
Time Servers (NTP Servers) Select this option to view the time servers to enable local time
synchronization. Enter the NTP servers separated by a comma.

Table 222. Configuring Time zone options

Option Description
Timezone Name Select this option to set the time zone for your device. From the
drop-down menu, select your preferred time zone.

Table 223. Configuring audio settings

Option Description
Audio Mute Select this option to mute the audio of your device.
Audio Volume Select this option to adjust the audio volume of your device. From
the drop-down menu, select your preferred volume option.
Microphone Mute Select this option to mute your microphone.
Microphone Volume Select this option to adjust the volume of your microphone. From
the drop-down menu, select your preferred volume option.

Configuring desktop experience

Use this page to configure the thin client settings, such as desktop wallpaper, and desktop color for Wyse software devices.

Table 224. Configuring desktop experience

Option Description
Desktop Wallpaper Select this option to set a wallpaper for your desktop.
After you enable the desktop wallpaper option, do the following:

• From the Wallpaper File drop-down list, select a wallpaper for

your desktop.
NOTE:
Select a wallpaper only from the list of images uploaded
to the file repository.

• From the Wallpaper Layout drop-down list, select any of the

following layouts for your desktop wallpaper:

– Center
– Tile
– Stretch

112 Managing groups and configurations

Option Description

– Fill

Desktop Color Select this option to define a background color for your local
desktop.

Configuring network settings

Use this page to configure the network settings for the Wyse software devices.

Table 225. Configuring network settings

Option Description
Radio State Select this option to enable the wireless radio state.
NOTE:
This option is similar to turning the device on or off.

Windows Wireless Profiles Select this option to set a Windows wireless profile. From the drop-
down menu, select your preferred Windows wireless profile.
NOTE:
Select a profile only from the list of wireless profiles uploaded
to the file repository.

Configuring security and lockdown settings

Use this page to configure the security and lockdown settings.

Table 226. Security and lockdown

Option Description
Install Certificates Select this option to view the certificates that are uploaded to the
file repository.
Disable USB Storage Device Access Select this option to enable or disable the USB mass storage device
access for non-administrator users.
Disable Print Screen Select this option to enable or disable the print screen functionality
for non-administrator users.
Disable Task Manager Select this option to enable or disable the task manager access for
non-administrator users.

Managing groups and configurations 113

Configuring other settings
Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Wyse software devices.

Table 227. Configuring appliance mode

Option Description
Application Mode Select this option to set an appropriate mode for the appliance.
From the drop-down menu, select any of the following options and
perform the required action:

• Off
• Generic
• VMware View
• Citrix
• Internet Explorer
• RDP

Exit From Appliance Mode Select this option to exit from the appliance mode by using a
shortcut key.

Table 228. Power settings

Option Description
Device Power Plan Select this option to select a power plan for your device. From the
drop-down menu, select either of the following options:

• Balanced
• Power Saver

Table 229. Power settings on battery

Option Description
Device Sleep Plan (on battery) Select this option to set the time after which your device goes to
sleep mode. From the drop-down menu, select a delay time.
Dim Display (on battery) Select this option to set the time after which the display is dimmed.
From the drop-down menu, select a delay time.
Turn Off Display (on battery) Select this option to set the time after which the display is turned
off. From the drop-down list, select a delay time.

Table 230. Power settings when plugged-in

Option Description
Device Sleep Plan (plugged-in) Select this option to set the time after which your device goes to
sleep mode. From the drop-down menu, select a delay time.
Dim Display (plugged-in) Select this option to set the time after which the display is dimmed.
From the drop-down menu, select a delay time.
Turn Off Display (plugged-in) Select this option to set the time after which the display is turned
off. From the drop-down menu, select a delay time.

114 Managing groups and configurations

Table 231. Configuring shared drives

Option Description
Shared Drive Select this option to add a shared drive to your device. Click Add
Shared Drive. Enter the share name, remote drive path, user name,
and password for the shared drive.
NOTE: To delete a shared drive from the list, select the
shared drive that you want to remove and click Remove.

Table 232. Clock settings

Option Description
Clock1 Select this option to configure Clock 1 on your device.
After you enable Clock1, set the Display Name for the clock. From
the drop-down menu, select the Time Zone for Clock 1.

Clock2 Select this option to configure Clock 2 on your device.

After you enable Clock 2, set the Display Name for the clock. From
the drop-down menu, select the Time Zone for Clock 2.

Configuring remote connection settings—Citrix

Use this page to configure the Citrix remote connection which can be accessed on the Wyse software thin client.

Table 233. Configuring basic options

Option Description
Connection Name Select this option to set a name for connection identification.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
the session after you log in.
Connection Type Select this option to set a connection type. From the drop-down
menu, select any of the following options:

• Citrix XenApp
• Citrix XenDesktop
• Citrix Gateway
• Citrix StoreFront

Citrix Server FQDN or IP address Select this option to list the Citrix servers. Enter the list of ICA
browsers separated by commas for the connection.
Published Applications Select this option to specify a published application that you want
to start.
Single Sign On Select this option to enable the single sign on feature for the
connection. If you enable single sign on, use your Windows login
credentials to connect to the Citrix server.
Username Select this option to define a user name for the Citrix connection, if
single sign on is disabled.
Password Select this option to define a password for the Citrix connection, if
single sign on is disabled.

Managing groups and configurations 115

Option Description
Domain Name Select this option to define a domain name for the Citrix
connection.
Window Size Select this option to specify the window size for the Citrix
connection. From the drop-down menu, select a window size.
Screen Color Depth Select this option to define the screen color depth for the Citrix
connection. From the drop-down menu, select any of the following
options:

• Default
• Better Speed 16–Bit
• Better Appearance 32–Bit

Auto Reconnect Select this option to automatically restore the connection, if the
connection is dropped.
Audio Quality Select this option to select the audio quality for the Citrix
connection. From the drop-down menu, select any of the following
options:

• Default User Audio Setting

• High Definition
• Optimized for Speech
• Low Bandwidth
• Off

User Key Combos Passthrough Select this option to specify a window to apply the Windows user
key combinations.

• Default User Key Combos Passthrough

• On the local desktop
• On the remote desktop
• In full screen desktops only

Table 234. Configuring application display settings

Option Description
Desktop Display Select this option to view the Citrix connection on your desktop.
After you enable this option, specify the Desktop Folder Name for
the connection.

Start Menu Display Select this option to enable the start menu display on the
connection desktop.
After you enable this option, specify the Start Menu Display Folder
for the connection.

System Tray Display Select this option to display the Citrix connection icon in the
notification area.

Table 235. Configuring server options

Option Description
Logon Method Select this option to choose a logon method for your Citrix
connection.

116 Managing groups and configurations

Option Description

• Default Logon Method

• Prompt Logon Method

Table 236. Configuring advanced settings

Option Description
Disable Full Screen Pop-up Select this option to disable the full screen pop-up warning.
Logon—Connect to Active and Disconnected Sessions Select this option to connect to the active and disconnected
sessions after you log in.
Menu—Connect to Active and Disconnected Sessions Select this option to connect to active and disconnected sessions.
Reconnect from Menu Select this option to reconnect to the existing sessions from the
client menu.

Table 237. Configuring flash redirection

Option Description
Use Flash Remoting Select this option to render the flash content on the client device
instead of the remote server.
Enable Server-Side Content Fetching Select this option to download the content to the server and send
it to the user device.
Use Server HTTP Cookies Select this option to synchronize the client-side HTTP cookies with
the server-side.
URL Rewriting Rules for Client-Side Content Fetching Select this option to add rules that redirect the user devices to
other servers for client-side fetching. Click Add Item, and enter the
content rule name and content rule value.
NOTE: To delete an item from the list, select the item you
want to remove, and click Remove.

Configuring remote connection settings—VMware

Use this page to configure the VMware remote connection which can be accessed on the Wyse software thin client.

Table 238. Configuring remote connection settings—VMware

Option Description
Connection Name Select this option to define the name to identify the connection.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
after you log in.
VMware Server Address Select this option to enter the server address of the VMware
connection.
Protocol Select this option to choose the protocol for the VMware
connection. From the drop-down menu, select either of the
following options:

• PCOIP
• RDP

Managing groups and configurations 117

Option Description

• Blast

Login as Current User Select this option to enable the single sign-on feature for the
connection. If you enable the login as current user option, use your
Windows login credentials to connect to the VMware server.
Username Select this option to define a user name for the VMware
connection, if single sign-on is disabled.
Password Select this option to define a password for the VMware connection,
if single sign-on is disabled.
Domain Name Select this option to define a domain name for the VMware
connection.
Security Mode Select this option to specify the client connectivity if it cannot
verify a secure connection to the server.
Fullscreen Mode Select this option to set the VMware connection window in full
screen mode.
If you do not select the full screen mode, from the drop-down
menu, select the Window Size.

Display Fullscreen Drop Down Menu Bar Select this option to display the Fullscreen drop-down menu for
your connection.
Automatically Launch This Desktop Select this option to specify a published desktop to start upon a
successful connection.
Auto Reconnect Select this option to automatically reconnect, if the connection
drops.
Broker Select this option to define the host name or IP address of the
View Connection broker.
Broker History Select this option to specify the previously used host name or IP
address of the View Connection broker.

Configuring remote connection settings—RDP

Use this page to configure the RDP remote connections which can be accessed on the Wyse software thin client.

Table 239. Configuring basic settings

Option Description
Connection Name Select this option to define the name to identify the connection.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
after you log in.
Server Address Select this option to enter the server address of the connection.
Single Sign On Select this option to enable the single sign-on feature for the
connection. If you enable the login as current user option, use your
Windows login credentials to connect to the server.
Username Select this option to define a user name for the connection, if single
sign-on is disabled.
Password Select this option to define a password for the connection, if single
sign-on is disabled.

118 Managing groups and configurations

Option Description
Domain Name Select this option to define a domain name for the connection.
Auto Reconnect Select this option to enable the connection to automatically
reconnect, if the connection is dropped.

Table 240. Configuring RD gateway settings

Option Description
Use RD Gateway settings Select this option to configure the settings for RD gateway. After
you enable the option, enter the RD Server name for the gateway.
Specify the credentials to validate the connection with the RD
Gateway.
From the RD Gateway Logon Method drop-down menu, select any
one of the following:

• Ask for password NTLM

• Smartcard
• Allow me to choose later

From the RD Gateway Usage Method drop-down menu, select

any of the following ways to use a remote desktop server:

• Do not use RD Gateway server—All IP addresses

• Use RD Gateway server settings
• Use RD Gateway server settings for Non-Local IP addresses
only
• Use default settings
• Local IP addresses only

Remote Desktop Gateway KDC Proxy Select this option to configure the settings for KDC proxy. After you
enable the option, enter the KDC Proxy Name name for the sever.

Table 241. Configuring display settings

Option Description
Fullscreen Select this option to set the connection window in the full screen
mode.
After the full screen mode is enabled, from the drop-down menu,
select the window size.

Display Connection Bar Select this option to display the connection bar in the full screen
mode.
MultiMonitor Support Select this option to enable the multi-monitor support.
Screen Color Depth (in bits) Select this option to define the screen color depth of the
connection.

• RDP 15–Bit High Color

• RDP 16–Bit High Color
• RDP 24–Bit True Color
• RDP 32–Bit Highest Quality

Managing groups and configurations 119

Table 242. Configuring other Settings—Local and Parameter

Option Description
Remote Audio Play Back Select this option to manage the audio playback in the remote
connection.
Enable Remote Audio Recording Select this option to record the audio remotely.
Apply Windows Keys Select this option to apply Windows keys. From the drop-down
menu, select the preferred option.
Start the Following Program on connection Select this option to start the selected program as soon as the
system is connected. After you enable the option, enter the
Program Path and File Name and provide the folder details in
Start in Following Folder field.
Prompt Credentials Select this option to enter the credentials.
Negotiate Security Layer Select this option to use the most secure layer that is supported by
the client.
Enable Compression Select this option to automatically compress the files to reduce the
size of the files and to reduce the amount of time to download the
files.
Enable Video Playback Select this option to redirect the audio of the remote computer in a
remote session, and provides an improved experience for video
playback.
Enable Workspace Reconnect Select this option to reconnect with the workspace.

Table 243. Configuring local resources

Option Description
Redirect Clipboard Select this option to use the local clipboard of the device in the
remote connection.
Redirect COM Ports Select this option to use the local COM (serial) ports of the device
in the remote connection.
Redirect DirectX Select this option to redirect DirectX on the client computer and
the option is available in the remote connection.
Redirect Drives Select this option to use the local drives of the device in the remote
connection.
Redirect POS Devices Select this option to use the Point of Service devices, such as bar
code scanners and magnetic readers of the device in the remote
connection.
Forward All Printers Select this option to use the local printer of the device in the
remote connection.
Redirect Smart Card Select this option to use the local smart cards of the device in the
remote connection.

120 Managing groups and configurations

Table 244. Configuring other settings—Experience

Option Description
Connection Speed To Optimize the Performance Select this option to specify the connection speed to optimize the
performance.
Desktop Background Select this option to enable the desktop background for the
connection.
Visual Styles Select this option to enable the visual styles for the connection.
Font Smoothing Select this option to enable font smoothing for the connection.
Persistent Bitmap Caching Select this option to enable persistent bitmap caching for the
connection.
Desktop Composition Select this option to enable the desktop composition for the
connection.
Disable Cursor Setting Select this option to disable the cursor setting for the connection.
Show Window Contents While Dragging Select this option to display the window contents while dragging
the window.
Menu and Window Animation Select this option to enable menu and window animation in the
connection.
Use Redirect Server Name Select this option to enable the usage of redirect server name.
If Server Authentication Fails Select this option to specify the action that must be taken when
the server authentication fails.

• Connect and don’t warn me

• Do not connect
• Warn me

Configuring remote connection settings—Browser

Use this page to configure the remote connection browser which can be accessed on the Wyse software thin client.

Table 245. Configuring basic settings

Option Description
Connection Name Select this option to define a name to identify the connection.
Auto Launch Connection On Logon Select this option to enable the connection to automatically start
after you log in.
URL Select this option to specify the default URL for the browser.
Internet Zone Security Level Select this option to set the security settings for Internet Explorer
in the Internet zone.
Local Zone Security Level Select this option to set the security settings for Internet Explorer
in the local zone.
Trusted Zone Security Level Select this option to set the security settings for Internet Explorer
in the trusted sites.
Restricted Zone Security Level Select this option to set the security settings for Internet Explorer
in the restricted sites.

Managing groups and configurations 121

Table 246. Configuring Internet Explorer (IE) favorites and trusted site settings

Option Description
IE Favorite Select this option to add your favorite and trusted sites. Perform
the following steps to add your favorite and trusted sites:

• Click Add Site, and enter the folder name, URL, and
description.
• Click Create Shortcut to create a shortcut for the site.
• Click Remove to delete a site from the list.

NOTE:
The URL must begin with https:// when the Trusted Sites
check box is selected.

Require Server Verification (https:) for all sites in the zone Select this option to enable a server verification for all sites in the
zone.

Table 247. Configuring Internet Explorer (IE) proxy settings

Option Description
Enable Proxy Select this option to configure proxy for the browser.

Table 248. Configuring Firewall settings

Option Description
Domain Firewall Select this option to enable the domain firewall.
Private Firewall Select this option to enable the private firewall.
Public Firewall Select this option to enable the public firewall.

Table 249. Configuring Aero (Valid for Windows Embedded Standard 7) settings

Option Description
Aero Select this option to enable the Aero feature for the browser.
NOTE:
This feature is available only for Windows Embedded
Standard 7

Configuring device information

Use the Device Info page to set the device details.

Table 250. Configuring device information

Option Description
Location Enter the device location.
Contact Enter the device contact.
Custom 1 to 3 Enter the custom values.

122 Managing groups and configurations

Configuring VNC settings
Use this page to configure the VNC settings.

Table 251. Configuring VNC settings

Option Description
Enable VNC Select this option to enable the VNC Server.

VNC User Prompt If you select this option, you must accept or decline VNC
shadowing.
VNC User Required Password Select this option to set the VNC password.

VNC Primary Password Select this option to change the VNC password. Enter the new
password with a maximum of eight characters.

VNC View-only Password Enter the primary password. You cannot edit the password.

Configuring domain settings

Read the instructions provided on the screen to add the Wyse Software Thin Client device to the corporate Active Directory domain.

Table 252. Configuring domain settings

Option Description
Domain or Workgroup Select this option to choose the domain. From the drop-down list,
select the preferred option.

Domain or Workgroup Name Enter the FQDN of the domain.

User Name Enter the user name. The account should have Add to domain
option.

Password Enter the password.

Account OU Enter the location of the organizational unit where the computer
object should be created.

Auto Login Select the check box to display the Windows login screen.

Managing groups and configurations 123

 5
Managing devices
This section describes how to perform a routine device management task by using the management console. To locate the inventory of the
devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device
type, operating system type, status, subnet, platform, or time zone.

To view the Device Details page of a particular device, click the device entry listed on the page. All the configuration parameters of the
device and the group level at which each parameter is applied are displayed on the Device Details page.

You can set the configuration parameter that is specific to the device. Parameters configured in this section override any parameters that
were configured at the groups and/or at the global level.

Figure 5. Devices

Topics:

• Methods to register devices to Wyse Management Suite

• Searching a device using filters
• Saving the current filter
• Querying the device status
• Locking the devices
• Restarting the devices
• Unregistering the devices
• Resetting to factory default settings
• Changing a group assignment
• Sending messages to devices
• Activating the devices
• Viewing device details
• Managing device summary
• Viewing system information
• Viewing device events
• Viewing installed applications
• Renaming thin client

124 Managing devices

• Configuring remote shadow connection
• Tagging devices
• Device compliance status
• Pulling Windows Embedded Standard or ThinLinux image
• Requesting a log file
• Troubleshooting your device

Methods to register devices to Wyse Management

Suite
You can register a thin client to the Wyse Management Suite by using any of the following methods:

• Register manually through the User Interface provided by the Wyse Device Agent (WDA) on the device.
• Register automatically by configuring the appropriate option tags on the DHCP server.
• Register automatically by configuring the appropriate DNS SRV records on the DNS server.

NOTE:

• For a public cloud, register a thin client by providing the Wyse Management Suite URL, and the group token for the group to which you
want to register the device.
• For a private cloud, register a thin client by providing the Wyse Management Suite URL, and the group token (Optional for the group to
which you want to register this device. Devices are registered to the unmanaged group, if the group token is not provided.

Registering ThinOS thin clients using Wyse Device Agent

Creating a group is a pre-requisite for registering the thin client to the Wyse Management Suite.

1 On your supported thin client, open the Central Configuration dialog box.
For example, click the System Settings icon on the Zero Toolbar, and then click Central Configuration. For more information about
ThinOS, refer to the ThinOS documentation.
2 Enter a valid group token and the server URLs.
3 Click OK, and follow the instructions displayed on the screen.
4 Enter the corporate credentials when prompted.

NOTE: To verify whether your entry is correct, use the validate key. If a success message is displayed, click OK to restart
the device, and complete the registration process. If a failure message is displayed, double-check the group registration key
which you have entered, and verify whether you have a proper network connectivity.
5 To verify the network connectivity for the real-time commands, go to the Devices page. Click the Name link to open the Device
Details page for your thin client, and then click Restart.
The thin client basic connectivity is complete, and the thin client is successfully registered. You can send a real-time command to the
thin client, and configure the policies at the group level.

Registering Windows Embedded Standard thin clients to Wyse

Management Suite by using Wyse Device Agent
Prerequisites
Create a group to register a device to Wyse Management Suite.

Steps

1 Open the Wyse Device Agent application.

Managing devices 125

 The Wyse Device Agent window is displayed.
2 Enter the device registration details.
3 From the Management Server drop-down list, select Wyse Management Suite.
4 Enter the server address and the port number in the respective fields.
5 Enter the group token. For a single tenant, the group token is an optional step.
6 Click Register.
After the registration is complete, the Registered to Wyse Management Suite message is displayed.

Registering Linux thin clients using Wyse Device Agent

NOTE: Creating a group is a pre-requisite for registering the thin client to Wyse Management Suite.

1 Open the Wyse Device Agent (WDA) application.

The Wyse Device Agent window is displayed.
2 Enter the device registration details.
3 In the Wyse Management Suite tab, enter the Wyse Management Suite server address.
4 Enter the group token.
5 Click Register.
After the registration is complete, the Registered to Wyse Management Suite message is displayed.

Registering devices by using DHCP option tags

You can register the devices by using the following DHCP option tags:

NOTE:
For detailed instructions on how to add DHCP option tags on the Windows server, see Creating and configuring DHCP option tags.

Table 253. Registering device by using DHCP option tags

Option Tag Description

Name—WMS This tag points to the Wyse Management Suite server URL. For example,
wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name
Data Type—String of the server where Wyse Management Suite is installed. For links to register your
devices in Wyse Management Suite in public cloud, see Getting started with Wyse
Code—165 Management Suite on public cloud.
Description—WMS Server FQDN NOTE: Do not use https:// in the server URL, or the thin client will not
register under Wyse Management Suite.

Name—MQTT This tag directs the device to the Wyse Management Suite Push Notification server
(PNS). For a private cloud installation, the device gets directed to the MQTT service
Data Type—String on the Wyse Management Suite server. For example, wmsservername.domain.com:
1883.
Code—166
To register your devices in Wyse Management Suite public cloud, the device should
Description—MQTT Server point to the PNS (MQTT) servers in public cloud. For example,

US1:us1-pns.wysemanagementsuite.com

EU1:eu1-pns.wysemanagementsuite.com

Name—CA Validation This tag is required if Wyse Management Suite is installed on your system in your
private cloud. Do not add this option tag if you are registering your devices with Wyse
Management Suite on public cloud.

126 Managing devices

Option Tag Description
Data Type—String Enter True, if you have imported the SSL certificates from a well-known authority for
https communication between the client and Wyse Management Suite server.
Code—167
Enter False , if you have not imported the SSL certificates from a well-known
Description—Certificate Authority Validation authority for https communication between the client and Wyse Management Suite
server.

Name—GroupToken This tag is required to register the ThinOS devices with Wyse Management Suite on
public or private cloud.
Data Type—String
This tag is optional to register the Windows Embedded Standard or ThinLinux devices
Code—199 with Wyse Management Suite on private cloud. If the tag is not available, then the
devices are automatically registered to the unmanaged group during on-premise
Description—Group Token installation.

Registering devices by using DNS SRV record

DNS based device registration is supported with the following versions of Wyse Device Agent:

• Windows Embedded Systems—13.0 or later versions

• Thin Linux—2.0.24 or later versions
• ThinOS—8.4 firmware or later versions

You can register devices with the Wyse Management Suite server if DNS SRV record fields are set with valid values.

NOTE: For detailed instructions on how to add DNS SRV records on the Windows server, see Creating and configuring DNS SRV
record.
The following table lists the valid values for the DNS SRV records:

Table 254. Configuring device by using DNS SRV record

URL/Tag Description
Record Name—_WMS_MGMT This record points to the Wyse Management Suite server URL. For
example, wmsserver.acme.com:443, where wmsserver.acme.com is
Record FQDN—_WMS_MGMT._tcp.<Domainname> fully qualified domain name of the server where Wyse Management
Suite is installed. For links to register your devices in Wyse
Record Type— SRV Management Suite in public cloud, see Getting started with Wyse
Management Suite on public cloud.

NOTE: Do not use https:// in the server URL, or the thin

client will not register under Wyse Management Suite.

Record Name—_WMS_MQTT This record directs the device to the Wyse Management Suite Push
Notification server (PNS). For a private cloud installation, the
Record FQDN—_WMS_MQTT._tcp.<Domainname> device gets directed to the MQTT service on the Wyse
Management Suite server. For example,
Record Type—SRV wmsservername.domain.com:1883.

NOTE: MQTT is optional for the latest version of Wyse

Management Suite.
To register your devices in Wyse Management Suite public cloud,
the device should point to the PNS (MQTT) servers in public cloud.
For example,

US1—us1-pns.wysemanagementsuite.com

Managing devices 127

 URL/Tag Description
EU1—eu1-pns.wysemanagementsuite.com

Record Name—_WMS_GROUPTOKEN This record is required to register the ThinOS devices with Wyse
Management Suite on public or private cloud.
Record FQDN—_WMS_GROUPTOKEN._tcp.<Domainname>
This record is optional to register the Windows Embedded Standard
Record Type— TEXT or ThinLinux devices with Wyse Management Suite on private
cloud. If the record is not available, then the devices are
automatically registered to the unmanaged group during on-premise
installation.

NOTE: Group Token is optional for the latest version of

Wyse Management Suite on private cloud.

Record Name—_WMS_CAVALIDATION This record is required if Wyse Management Suite is installed on

your system in your private cloud. Do not add this optional record if
Record FQDN—_WMS_CAVALIDATION._tcp.<Domainname> you are registering your devices with Wyse Management Suite on
public cloud.
Record Type—TEXT
Enter True, if you have imported the SSL certificates from a well-
known authority for https communication between the client and
Wyse Management Suite server.

Enter False , if you have not imported the SSL certificates from a
well-known authority for https communication between the client
and Wyse Management Suite server.

NOTE: CA Validation is optional for the latest version of

Wyse Management Suite.

Searching a device using filters

To search a device using filters, do the following:

1 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an
administrator.
2 From the Status drop-down menu, select any one of the following options:
• Registration
– Registered
– Pre-registered
– Not Registered
– Compliant
– Pending
– Non-Compliant
• Online Status
– Online
– Offline
– Unknown
• Others
– Recently Added
3 From the OS Types drop-down list, select any one of the following operating systems:
• Thin Client
– Linux
– ThinLinux

128 Managing devices

 – ThinOS
– WES
– Wyse Software Thin Client
4 From the OS Subtype drop-down menu, select a subtype for your operating system.
5 From the Platform drop-down menu, select a platform.
6 From the OS Version drop-down menu, select an OS version.
7 From the Agent Version drop-down menu, select an agent version.
8 From the Subnet drop-down menu, select a subnet.
9 From the Timezone drop-down menu, select the time zone.

Saving the current filter

After selecting your required filter options, you can save the filters as a group. To save the current filter, do the following:

1 Enter the Name of the filter.

2 Provide a description for the filter in the Description box.
3 Select the check box to set the current filter as the default option.
4 Click Save Filter.

Querying the device status

To send a command to update the device information and status in the system, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 Click Query.
An Alert window is displayed.
5 Click Send Command to send the query command.

Locking the devices

To lock the registered device, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 Click Lock.
An Alert window is displayed.
5 Click Send Command to send the lock command.

Restarting the devices

To restart the registered device, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 Click Restart.

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 An Alert window is displayed.
5 Click Send Command to send the restart command.

Unregistering the devices

To unregister the registered device, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 Click Unregister.
An Alert window is displayed.
5 Select the Force Unregistration check box.
6 Click Send Command to send the unregister command.

Resetting to factory default settings

To reset your ThinOS-based devices to factory default settings, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 From the More Actions drop-down menu, click Factory Reset.
An Alert window is displayed.
5 Enter the reason for the client reset.
6 Click Send Command.

Changing a group assignment

To change a group assignment, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 From the More Actions drop-down menu, click Change Group.
The Change Group Assignment window is displayed.
5 From the drop-down menu, select a new group for the device
6 Click Save.

Sending messages to devices

To send messages to devices, do the following:

1 Click Devices.
The Devices page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 From the More Actions drop-down menu, click Send Message.
The Send Message window is displayed.

130 Managing devices

5 Enter the message.
6 Click Send.

Activating the devices

If a device is turned off or in the sleep mode, and you want to activate the device, then do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device.
3 Select the check box of the device.
4 From the More Actions drop-down menu, click Wake On LAN.
An Alert window is displayed.
5 Click Send Command.

Viewing device details

To view the device details, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device. For more information, see Searching a device using filters.
The preferred device list is displayed.
3 Click any one of the displayed devices.
The Device Details page is displayed.

Managing device summary

To view and manage information on the Notes, Group Assignment, Alerts, and Device Configuration, do the following:

1 Click Devices.
2 On the Device Details page, click Summary tab.
The device summary is displayed.
3 In the right pane, click Add note.
An Add Note window is displayed.
4 Type the message in the provided field and click Save.
5 In the right pane, click Change Group Assignment.
The Change Group Assignment window is displayed.
6 From the drop-down menu, select a new group for the device.
7 Click Save.
8 Click Create/Edit exceptions to create or edit a device level exception, and configure a particular device policy on the Devices page.

Viewing system information

To view the system information, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device. For more information, see Searching a device by using filtersSearching a device using
filters.
The preferred device list is displayed.
3 Click any one of the displayed devices.

Managing devices 131

 The Device Details page is displayed.
4 Click System Info.
The system information is displayed.

Viewing device events

To view and manage information on the system events pertaining to a device, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device. For more information, see Searching a device by using filtersSearching a device using
filters.
The preferred device list is displayed.
3 Click any one of the displayed devices.
The Device Details page is displayed.
4 On the Device Details page, click Events tab.
The events on the device is displayed.

Viewing installed applications

To view the installed applications on the device, do the following:

1 Click Devices.
The Device page is displayed.
2 Apply the filters to find the preferred device. For more information, see Searching a device by using filters.
The preferred device list is displayed.
3 Click any one of the displayed devices.
The Device Details page is displayed.
4 Click Installed Apps tab.
The list of installed applications on the device is displayed.
This option is available for Windows Embedded Standard, Linux, and ThinLinux devices. The following are the attributes displayed on
the page:
• Name
• Publisher
• Version
• Installed On

NOTE:

The installed applications count increases or decreases based on the installation or uninstallation of the applications. The list is updated
when the device checks-in or is queried next.

Renaming thin client

Use this page to change the host name of thin clients that run on Windows Embedded Standard, ThinLinux, and ThinOS operating
systems. To change the host name, do the following:

1 On the Devices page, click the device.

2 From the More options drop-down list, select the Change Host Name option.
3 Enter the new host name when prompted.

NOTE: Host name can only contain alphanumeric characters, and a hyphen.

132 Managing devices

4 For Windows Embedded Standard devices, the Reboot drop-down list is included in the Alert window. To restart the system, select
the Reboot option. If the Reboot Later option is selected, the device restarts at the configured time, and then the host name is
updated.

Figure 6. Alert

NOTE: A ThinLinux device does not need to be restarted to update the host name.
5 Click Send Command.
A confirmation message is displayed.

Configuring remote shadow connection

Use this page to allow global and group administrators to access the Windows Embedded Standard, ThinLinux, and ThinOS thin client
sessions remotely. This feature is applicable to only to private cloud and is available for both Standard and Pro licenses.
NOTE: Wyse Management Suite portal supports a maximum of five remote shadow sessions per tenant.

1 On the Devices page, click the device.

2 From the More options drop-down list, select the Remote Shadow (VNC) option.

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 Figure 7. Remote Shadow(VNC)

The IP address and the port number of the target thin client is displayed in the Remote Shadow (VNC) dialog box.

NOTE: The default port number is 5900.

3 Change the port number of the target thin client.(optional)
4 Click Connect to initiate a remote session to the target thin client.

Tagging devices
Wyse Management Suite enables you to identify a device or group of devices by using the Tag Device option.

1 Click Devices.
The Device page is displayed.
2 Apply the filters to locate the preferred device. For more information, see Searching a device by using filter.
The preferred device list is displayed.
3 Select one or more devices. From the More Options drop-down list, click Tag Device.
The Set Device Tag window is displayed.
4 Enter the preferred tag name.
5 Click Set Tag.

Device compliance status

By default, the following colors are displayed as the device status:

• Red—when the registered device has not been checked in for more than seven days.
• Gray—When you apply any configuration policy to the device.
• Green—When you apply all the configuration policies to the device.

The default value can be changed from 1 to 99 days.

The Online Status option is located next to the device name. The following colors are displayed in the online status:

• Red—When the device has not sent its heartbeat for more than three hours.
• Gray—When the device has not sent its heartbeat for more than two hours but less than three hours.
• Green—When the device sends its heartbeat regularly.

134 Managing devices

Pulling Windows Embedded Standard or ThinLinux
image
Use the Wyse Management Suite to pull an operating system or BIOS from a thin client. To perform the Windows Embedded Standard or
ThinLinux image pull operation:

1 Go to the Windows Embedded Standard or ThinLinux device page.

2 Select Pull OS Image option, from the More Actions drop-down list.
3 Enter or select the following details:
• Name of Image—Provide a name for the image. To replace the image with a similar name and the image files which are not
completed successfully, click Override name.
• File repository—From the drop-down list, select the file repository to where the image is uploaded. There are two types of file
repository:
– Local repository
– Remote Wyse Management Suite repository
• Pull Type—Select either Default or Advanced based on your pull type requirement.
– When the Default pull type is selected, the following options are displayed:
◦ Compress
◦ OS
◦ BIOS
– When the Advanced pull type is selected, a drop-down list for selecting the templates is displayed. Select any template which
is available by default.

NOTE: You can use the custom templates created manually by editing the existing or default templates.

Managing devices 135

 Figure 8. Pull OS image screen

4 Click Prepare for Image Pull.

When the Pull OS Image command is sent, the client device receives an image pull request from the server. An image pull request message
is displayed on the client side. Click either of the following options:

• Pull after sysprep—The device restarts, and logs in to the operating system in a disabled state. Run the custom sysprep. After the
custom sysprep is complete, the device boots to merlin operating system and the image pull operation is performed.
• Pull now—The device boots to Merlin operating system and the image pull operation is performed.

NOTE:

• Legacy on-premise gateway does not support the image pull operation. To use this feature, install the Wyse Management Suite
repository.
• BIOS pull is not supported for Dell manufactured Windows Embedded Standard devices.
• To use CA Validation for imaging, follow the below steps:
a Ensure that the Wyse Device Agent and Merlin must be updated to the latest version on the device.
b Install the certificates to the thin clients where the OS image pull or push operation has to be performed.
c Enable the CA Validation from Wyse Management Suite server. For local repository, enable the CA Validation option from the
setup page, and for Wyse Management Suite repository, enable the CA Validation option from the edit page.

NOTE: Do not install any certificates to the thin client, if you have already installed Well Known certificate to the
Wyse Management Suite server and Wyse Management Suite repository.
• Thin Client should be configured with Static IP along with proper DNS servers. After installing the standard image or SysPreped
Image, the static IP is not preserved.

136 Managing devices

Requesting a log file
To request a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following:

1 Go to the Devices page, and click a particular device.

The device details are displayed.
2 Click the Device Log tab.
3 Click Request Log File.
4 After the log files are uploaded to the Wyse Management Suite server, click the Click here link, and download the logs.

Figure 9. Log file pull

NOTE:
• The device must be enabled to pull the log file.
• The ThinOS device uploads the system logs.
• The Windows Embedded Standard or Linux device uploads the Wyse Device Agen logs, and the system logs.
• To extract a ThinLinux log, use 7zip.exe or any equivalent software.

Troubleshooting your device

To view and manage the troubleshooting information, do the following:

1 On the Device Details page, click Troubleshooting tab.

2 Click Request Screen Shot.
You can capture the screen shot of the thin client with or without the client permission. If you select the Require User Acceptance
check box then a message is displayed on the client. This option is applicable only for Windows Embedded Standard and Linux devices.
3 Click Request Processes List, to view the list of the processes running on the thin client.
4 Click Request Services List, to view the list of the services running on the thin client.
5 Click Start Monitoring, to access the performance metric console.
On the Performance metric console, the following details are displayed:
• Average CPU last minute.
• Average memory usage last minute.

Managing devices 137

 6
Apps and data
This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies
by using the management console.

Figure 10. Apps and data

Windows Embedded Standard operating system image updates are performed in the Apps and Data tab.

Wyse Management Suite supports the following two types of application deployment policies:

• Standard application—This policy allows you to install a single application package.

• Advanced application—This policy allows you to deploy an application to current and all subgroups. You can deploy an operating system
image to the current group only.

NOTE: Restart the system at the start and end of each policy deployment for Windows Embedded Standard devices. Since
multiple applications can be packaged within a single advanced policy, restart the system twice to deploy the multiple
applications.

138 Apps and data

You can configure the standard and advanced application policies to be applied automatically when a device is registered with Wyse
Management Suite or when a device is moved to a new group.

Deployment of application policies and operating system images to the thin clients can be scheduled immediately or later, based on a
specific time zone, or time zone that is configured on your device.

Topics:

• Configuring app inventory

• Deploying applications to thin clients
• Creating and deploying standard application policy to thin clients
• Creating and deploying advanced application policy to thin clients
• Managing inventory of Windows Embedded Standard operating system and ThinLinux images
• Managing ThinOS firmware inventory
• Managing Windows Embedded Standard and ThinLinux image policies
• Managing file repository
• Changing wallpaper for all devices belonging to marketing group

Configuring app inventory

This section allows you to view and add an application to the inventory. You have the following options:

• Mobile
• Thin Client
• Wyse Software Thin Client

Mobile app inventory

To add a mobile application, do the following:

1 Go to Apps and Data > App Inventory > Mobile tab.

2 You can select any one of the following options:
a Click Add Apps to add an application, and do the following:
1 From the Search Type drop-down menu, select your preferred option.
2 Enter the application name.
3 From the Country drop-down menu, select your preferred option.
4 Click Search.
b Click Add Enterprise App to add an enterprise application, and select any one of the following options:
• Upload application to repository—Click Browse and select an enterprise iOS application or android application to upload to
the application Inventory.
• Link to Enterprise Application—Enter the link to secure the webserver hosting enterprise iOS application or android
application.

Configuring thin client and Wyse Software thin client app

inventory
To configure an application to the thin client and Wyse Software thin client inventory, do the following:

1 Click the Apps and Data tab.

2 In the left pane, go to App Inventory > Thin Client.

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 Application details are displayed in the Thin Client Inventory window.
3 To add an application to the inventory, do the following:
a Place the thin client application files in the <repo-dir>\repository\thinClientApps folder.
Wyse Management Suite Repository sends metadata for all the files to the Wyse Management Suite server periodically.
b Place the Windows Embedded Standard imaging files in the <repo-dir>\repository\osImages\Zippedfolder.
The image is automatically extracted and placed in a valid folder. The image is listed in the Windows Embedded Standard image
inventory.

Deploying applications to thin clients

The standard application policy allows you to install a single application package and requires reboot before and after installing each
application. Using the advanced application policy, you can install multiple application packages with only two reboots. The advanced
application policy also supports execution of pre and post installation scripts that may be needed to install a particular application. For more
information, see Appendix B.

Creating and deploying standard application policy to

thin clients
To deploy a standard application policy to thin clients, do the following:

1 In the local repository, go to thinClientApps, and copy the application to the folder.
2 Ensure that the application is registered by navigating to the Apps & Data tab and selecting Thin Client under App Inventory.

NOTE: The App Inventory interface takes approximately two minutes to populate any recently added programs.
3 Click Apps & Data.

Apps & Data page is displayed.

4 In App Policies, click Thin Client.
5 Click Add Policy.

Add Standard App Policy window is displayed.

6 Enter the Policy Name.
7 From the drop-down list, select the Group.
8 From the drop-down list, select the Task.
9 From the drop-down list, select the OS Type.
10 From the drop-down list, select the Application.
11 To deploy this policy to a specific operating system or a platform, select either OS Subtype Filter or Platform Filter.
12 Timeout displays a message on the client which gives you time to save your work before the installation begins. Specify the number of
minutes the message dialog box should be displayed on the client.
13 To allow delay in execution of the policy, select the Allow delay of policy execution check box. If this option is selected, the following
drop-down menus are enabled:
• From the Max Hours per Delay drop-down list, select the maximum hours (1–24 hours) you can delay the policy execution.
• From the Max delays drop-down list, select the number of times (1–3) you can delay execution of the policy.
14 If you want to automatically apply this policy to a registered device which belongs to a selected group or is moved to a selected group,
select Apply the policy to new devices from the Apply Policy Automatically drop-down list.

NOTE: If you select Apply the policy to devices on check in, the policy is automatically applied to the device at check-in.
15 To allow a delay in execution of the policy, select the Allow delay of policy execution check box. If this option is selected, the
following drop-down menus are enabled:

• From the Max Hours per Delay drop-down list, select the maximum hours (1–24 hours) you can delay execution of the policy.

140 Apps and data

 • From the Max delays drop-down list, select the number of times (1–3) you can delay the execution of the policy.
16 Click Save to create a policy.
A message is displayed to allow the administrator to schedule this policy on devices based on group.
17 Select Yes to schedule a job on the same page.
18 The app/image policy job can run:
a Immediately—Server runs the job immediately.
b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the
device time zone.
c On selected time zone—Server creates one job to run at the date/time of the designated time zone.
19 To create the job, click Preview and schedules are displayed on the next page.
20 You can check the status of the job by navigating to the Jobs page.

Creating and deploying advanced application policy to

thin clients
To deploy an advanced application policy to thin clients, do the following:

1 Copy the application and the pre/post install scripts (if necessary) to deploy to the thin clients. Save the application and the pre/post
install scripts in the thinClientApps folder of the local repository or the Wyse Management Suite repository.
2 Go to Apps&Data > AppInventory and select Thin Client to verify if the application is registered.
3 Click Thin Client under App Policies.
4 Click Add Advanced Policy. The Add Advanced App Policy page is displayed.
5 To create an application policy, do the following:

a Enter the Policy Name.

b From the drop-down list, select the Group.
c Select the Sub Groups check box to apply the policy to sub groups.
d From the drop-down list, select the Task.
e From the drop-down list, select the OS Type.
f Click Add app, and select one or more applications under Apps. For each application, you can select a pre and post install script
under PreInstall, PostInstall, and Install Parameters. If you want the system to reboot after the application is successfully
installed, select Reboot.

NOTE: To cancel the application policy at first failure, select Enable app dependency. If this option is not selected,
failure of an application affects the policy execution.
g If you want to deploy this policy to specific operating system or platform, select OS Subtype Filter or Platform Filter.
h Specify the number of minutes the message dialog box should be displayed on the client in the Timeout (1–999 min) box.
Timeout displays a message on the client which gives you time to save your work before the installation begins.
i To allow delay in execution of the policy, select the Allow delay of policy execution check box. If this option is selected, the
following drop-down menus are enabled:
• From the Max Hours per Delay drop-down list, select the maximum hours (1–24 hours) you can delay the policy execution.
• From the Max delays drop-down list, select the number of times (1–3) you can delay execution of the policy.
j If you want to automatically apply this policy to a registered device which belongs to a selected group or is moved to a selected
group, then select Apply the policy to new devices from the Apply Policy Automatically drop-down list.

NOTE: If you select Apply the policy to devices on check in, the policy is automatically applied to the device at check-
in.
k Select the Skip write filter check check box to skip the write filter check process. This option is applicable for Windows
Embedded Standard operating system devices.
6 Click Save. A message is displayed to allow administrators to schedule this policy on devices based on the group. Select Yes to
schedule the application policy for devices immediately or at a scheduled date and time on the App Policy Job page.

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 The app/image policy job can run:

a Immediately—Server runs the job immediately.

b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the
device time zone.
c On selected time zone—Server creates a job that must be scheduled at the date and time of the designated time zone.
7 Click Preview and schedule on the next page to create the job.
8 You can check the status of the job by navigating to the Jobs page.

Managing inventory of Windows Embedded Standard

operating system and ThinLinux images
To add an image to the inventory, do the following:

1 Download and install the Wyse Management Suite repository.

NOTE: The local repository is installed during the Wyse Management Suite installation process.
2 Copy the Windows Embedded Standard operating system images or ThinLinux images to the <Local-repo>\repository\osImages
\zipped folder.
Wyse Management Suite extracts the files from the zipped folder and uploads the files in the <Local-repo>\repository\osImages\valid
location.
3 To view a registered image, go to App and data > OS image repository > WES/ThinLinux.

Managing ThinOS firmware inventory

To add a file to the ThinOS image inventory, do the following:

1 In the Apps & Data tab, under OS Image Repository, click WTOS.
2 Click Add File.
The Add File screen is displayed.
3 To select a file, click Browse and navigate to the location where your file is located.
4 Enter the description for your file.
5 Select the check box if you want to override an existing file.

NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or
devices. To assign the file, go to the respective device configuration page.
6 Click Upload.

Managing Windows Embedded Standard and

ThinLinux image policies
To add a file to the Windows Embedded Standard image or ThinLinux policy, do the following:

1 In the Apps & Data tab, under OS Image policies, click WES / ThinLinux.
2 Click Add Policy.
The Add WES/ ThinLinux Policy screen is displayed.
3 In the Add WES/ ThinLinux Policy page, do the following:
a Enter a Policy Name.
b From the Group drop-down menu, select a group.
c From the OS Type drop-down menu, select an OS type.
d From the OS Subtype Filter drop-down menu, select an OS subtype filter.

142 Apps and data

 e If you want to deploy an image to a specific operating system or platform, select either OS Subtype Filter or Platform Filter.
f From the OS Image drop-down menu, select an image file.
g From the Rule drop-down menu, select any one of the following rules that you want to set for the image policy:
• Upgrade only
• Allow downgrade
• Force this version.
h From the Apply Policy Automatically drop-down menu, select one of the following option:
• Do not apply automatically—The image policy is not applied automatically to a device registered with Wyse Management
Suite.
• Apply the policy to new devices—The image policy is applied to a new device registered with Wyse Management Suite.
• Apply the policy to devices on check in—The image policy is applied to a new device on check in which is registered with
Wyse Management Suite.
4 Click Save.

Managing file repository

This section allows you to view and manage the file repository inventories, such as thin client wallpaper, logo, EULA text file, Windows
wireless profile, and certificate files.
To add a new file, do the following:

1 In the Apps & Data tab, under File Repository, click Inventory.
2 Click Add File.
The Add File screen is displayed.
3 To select a file, click Browse and navigate to the location where your file is located.
4 From the Type drop-down menu, select any one of the following options that suits your file type:
• Certificate
• Wallpaper
• Logo
• EULA text file
• Windows Wireless Profile
• INI File
• Locale
• Printer Mappings
• Font

NOTE: To view the maximum size and the supported format of the files that you can upload, click the information (i)
icon.
5 Select the check box if you want to override an existing file.

NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or
devices. To assign the file, go to the respective device configuration page.
6 Click Upload.

Changing wallpaper for all devices belonging to

marketing group
To add a wallpaper to Wyse Management Suite repository, do the following:

1 Navigate to the Apps & Data tab.

2 In the navigation bar on the left pane, select Inventory.
3 Click the Add File button.

Apps and data 143

4 Browse and point to the image that you want to use as a wallpaper.
5 For type, select Wallpaper.
6 Enter the description and click Upload.

To change the configuration policy of a group by assigning a new wallpaper, do the following:

1 Select a policy group.

2 Click Edit Policies, and select WES.
3 Select Desktop Experience and click Configure this item.
4 Select Desktop Wallpaper.
5 From the drop-down list, select the wallpaper file.
6 Click Save and Publish.

Click Jobs to check the status of configuration policy. You can click the number next to the status flag in the Details column to check
devices with their status.

144 Apps and data

 7
Managing rules
This section describes how to add and manage the rules in the Wyse Management Suite console. The following filtering options are
provided:

• Registration
• Unmanaged Device Auto Assignment
• Alert Notification

Topics:

• Editing a registration rule

• Creating unmanaged device auto assignment rules
• Editing unmanaged device auto assignment rule
• Disabling and deleting rule
• Saving the rule order
• Adding a rule for alert notification
• Editing an alert notification rule

Editing a registration rule

Configure the rules for unmanaged devices by using the Registration option.
To edit a registration rule, do the following:

1 Click Rules.
The Rules page is displayed.
2 Click Registration and select the unmanaged devices option.
3 Click Edit Rule.
The Edit Rule window is displayed.
You can view the following details:
• Rule
• Description
• Device Target
• Group
4 From the drop-down menu, select a target client to apply the Notification Target option and the time duration to apply the
Notification Frequency option.

NOTE: The notification frequency can be configured for every 4 hours, every 12 hours, daily, or weekly basis to the target
device.
5 Enter the number of days until you want to apply the rule in the Apply rule after (1–30 days) box.

NOTE: By default, registration of an unmanaged devices are unregistered after 30 days.

6 Click Save.

Creating unmanaged device auto assignment rules

To create rules for the unmanaged device auto assignment, do the following:

Managing rules 145

 NOTE: Make sure that you have installed the pro license version of Wyse Management Suite.

1 Click the Rules tab.

2 Select the Unmanaged Device Auto Assignment option.
3 Click the Add Rules tab.
4 Enter the Name and select the Destination group.
5 Click the Add Condition option and select the conditions for assigned rules.
6 Click Save.
The rule is displayed in the unmanaged group list. This rule is applied automatically and the device is listed in the destination group.

Editing unmanaged device auto assignment rule

To edit rules for the unmanaged device auto assignment, do the following:

1 Click the Rules tab.

2 Select the Unmanaged Device Auto Assignment option.
3 Select the rule and click the Edit option.
4 Enter the Name and select the Destination group.
5 Click the Add Condition option and select the conditions for assigned rules.
6 Click Save.

Disabling and deleting rule

To disable and delete the disabled rules for the unmanaged device auto assignment, do the following:

1 Click the Rules tab.

2 Select the Unmanaged Device Auto Assignment option.
3 Select a rule and click the Disable Rule option.
The selected rule is disabled.
4 Select the disabled rule and click the Delete Disabled Rule(s) option.
The rule is deleted.

Saving the rule order

If multiple rules are present, then you can change the order of a rule to be applied on the devices.
To change the order of a rule, do the following:

1 Click the Rules tab.

2 Select the Unmanaged Device Auto Assignment option.
3 Select the rule which you want to move and then move it to the top order.
4 Click Save Rule Order.

Adding a rule for alert notification

To add a rule for alert notification, do the following:

1 Click the Rules tab.

2 Select the Alert Notification option.
3 Click Add Rule.
An Add Rule window is displayed.
4 From the Rule drop-down menu, select a rule.
5 Enter the Description.
6 From the drop-down menu, select a target device to apply Notification Target and the time duration to apply Notification Frequency.

146 Managing rules

7 Click Save.

Editing an alert notification rule

To edit a rule for alert notification, do the following:

1 Click the Rules tab.

2 Select the Alert Notification option.
3 Click Edit Rule.
An Edit Rule window is displayed.
4 From the Rule drop-down menu, select a rule.
5 Enter the Description.
6 From the drop-down menu, select a target device to apply Notification Target and the time duration to apply Notification Frequency.
7 Click Save.

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 8
Managing Jobs
This section describes how to schedule and manage jobs in the management console.

Figure 11. Jobs

In this page you can see jobs based on the following filtering options:

• Configuration Groups—From the drop-down menu, select the configuration group type.
• Scheduled by—From the drop-down menu, select a scheduler who performs the scheduling activity. The available options are:
– Admin
◦ App Policy
◦ Image Policy
◦ Device Commands
– System
◦ Publish Group Configuration
◦ Others
• OS Type—From the drop-down menu, select the operating system. The available options are:
– ThinOS
– WES
– Linux
– Thin Linux
– Wyse Software Thin Client
• Status—From the drop-down menu, select the status of the job. The available options are:
– Scheduled
– Running/In Progress
– Completed
– Cancelled

148 Managing Jobs

 – Failed
• Detail Status—From the drop-down menu, select the status in detail. The available options are:
– 1 or more failed
– 1 or more pending
– 1 or more In progress
– 1 or more cancelled
– 1 or more completed
• More Actions—From the drop-down menu, select the Sync BIOS Admin Password option. The Sync BIOS Admin Password Job
window is displayed

Topics:

• Sync BIOS admin password

• Searching a scheduled job by using filters
• Scheduling the image policy
• Scheduling an application policy
• Scheduling the device command job

Sync BIOS admin password

From the More Actions drop-down menu, select the Sync BIOS admin password option. To synchronize the BIOS admin password, do the
following:

1 Enter the password. The password must be a minimum of 4 and a maximum of 32 characters.
2 Select the Show Password check box to view the password.
3 From the OS Type drop-down menu, select your preferred option.
4 From the Platform drop-down menu, select your preferred option.
5 Enter the name of the job.
6 From the Group drop-down menu, select your preferred option.
7 Select the Include All Subgroup check box to include the subgroups.
8 Enter the description in the Description box.
9 Click Preview.

Searching a scheduled job by using filters

This section describes how to search a scheduled job and manage the jobs in the management console. To search a scheduled job by using
filters, do the following:

1 Click Jobs.
The Jobs page is displayed.
2 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an
administrator.
3 From the Scheduled by drop-down menu, select a scheduler who performs the scheduling activity.
The available options are:
• Admin
– App Policy
– Image Policy
– Device Commands
• System

Managing Jobs 149

 – Publish Group Configuration
– Others
4 From the OS Type drop-down menu, select the operating system.
The available options are:
• ThinOS
• WES
• Linux
• Thin Linux
• Wyse Software Thin Client
5 From the Status drop-down menu, select the status of the job.
The available options are:
• Scheduled
• Running/In Progress
• Completed
• Cancelled
• Failed
6 From the Detail Status drop-down menu, select the status in detail.
The available options are:
• 1 or more failed
• 1 or more pending
• 1 or more In progress
• 1 or more cancelled
• 1 or more completed
7 From the More Actions drop-down menu, select the Sync BIOS Admin Password option.
The Sync BIOS Admin Password Job window is displayed. For more information see Sync BIOS Admin Password

Scheduling the image policy

Image policy is not a recurring job. Each command is specific to a device. To schedule an image policy, do the following:

1 On the Jobs page, click the Schedule Image Policy option.

The Image Update Job screen is displayed.
2 From the drop-down list, select a policy.
3 Enter the job description.
4 From the drop-down list, select the date or time.
5 Enter/select the following details:
• Effective—Enter the starting and ending date.
• Start between—Enter the starting and ending time.
• On day(s)—Select the days of the week.
6 Click the Preview option to view the details of the scheduled job.
7 Click the Schedule option to initiate the job.

Scheduling an application policy

Application policy is not a recurring job. Each command is specific to a device. To schedule an application policy, do the following:

1 On the Jobs page, click the Schedule Application Policy option.

The App Policy Job screen is displayed.
2 From the drop-down list, select a policy.
3 Enter the job description.

150 Managing Jobs

4 From the drop-down list, select the date or time.
5 Enter/select the following details:
• Effective— Enter the starting and ending date.
• Start between—Enter the starting and ending time.
• On day(s)—Select the days of the week.
6 Click the Preview option to view the details of the scheduled job.
7 On the next page, click the Schedule option to initiate the job.

Scheduling the device command job

To schedule a device command job, do the following:

1 On the Jobs page, click Schedule device command job.

The Device Command Job screen is displayed.
2 From the drop-down list, select a command.
Device command is a recurring job. On selected days of the week and at a specific time the commands are sent to the selected
devices.
3 From the drop-down list, select the type of operating system.
4 Enter the name of the job.
5 From the drop-down list, select a group name.
6 Enter the job description.
7 From the drop-down list, select the date or time.
8 Enter/select the following details:
• Effective— Enter the starting and ending date.
• Start between—Enter the starting and ending time.
• On day(s)—Select the days of the week.
9 Click the Preview option to view the details of the scheduled job.
10 On the next page, click the Schedule option to initiate the job.

Managing Jobs 151

 9
Managing Events
This section describes how to view all events and alerts in the management system using the management console. It also provides
instructions on viewing an audit of events and alerts for system auditing purposes.

A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window
arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the
order of time.

Figure 12. Events

Searching an event or alert by using filters

To search an event or alert by using filters, do the following:

1 Click Events.
The Events page is displayed.
2 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an
administrator.
3 From the Events or Alerts drop-down menu, select any one of the following options:
• Events
• Current Alerts
• Alert History
4 From the Timeframe drop-down menu, select any one of the following operating systems:
This option allows you to view the events which occurred in a particular timeframe. The available options in the drop-down menu are:
• Today
• Yesterday
• This Week
• Custom

152 Managing Events

5 From the Event Type drop-down menu, select any one of the following operating systems:
All the events are classified under particular groups. The available options in the drop-down menu are:
• Access
• Registration
• Configuration
• Remote Commands
• Management
• Compliance

Searching an event or alert by using filters

To search an event or alert by using filters, do the following:

1 Click Events.
The Events page is displayed.
2 From the Configuration Groups drop-down menu, select either the default policy group or the groups which are added by an
administrator.
3 From the Events or Alerts drop-down menu, select any one of the following options:
• Events
• Current Alerts
• Alert History
4 From the Timeframe drop-down menu, select any one of the following operating systems:
This option allows you to view the events which occurred in a particular timeframe. The available options in the drop-down menu are:
• Today
• Yesterday
• This Week
• Custom
5 From the Event Type drop-down menu, select any one of the following operating systems:
All the events are classified under particular groups. The available options in the drop-down menu are:
• Access
• Registration
• Configuration
• Remote Commands
• Management
• Compliance

Viewing a summary of events

The Events and Alerts window displays all the events and alerts that have taken place in the system. Go to Events > Summary.

Viewing audit log

The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description
of each event in the order of time.

1 Go to Events > Audit.

2 From the Configuration Groups drop-down list, select a group for which you want to view the audit log.
3 From the Timeframe drop-down list, select the time period to view the events that occurred during that time period.

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 10
Managing users
This section describes how to perform a routine user management task in the management console. The following are the two types of
users:

• Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or
viewer.
– A Global Administrator has access to all the Wyse Management Suite functions.
– A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
– A viewer has read-only access to all the data and can be assigned permissions to trigger the specific real-time commands, such as
shutdown and restart.

If you select administrator, you can perform any of the following actions:
– Add Admin
– Edit Admin
– Activate Admin(s)
– Deactivate Admin(s)
– Delete Admin(s)
– Unlock Admin(s)

Figure 13. Administrator

• Unassigned Admins —Users imported from the AD server are displayed on the Unassigned admins page. You can later assign a role to
these users from the portal.
For better and faster management of users, select the users of your choice based on the available filter options. If you select
Unmanaged Users, you can perform any of the following actions:
– Edit User
– Activate User(s)
– Deactivate User(s)
– Delete User(s)

154 Managing users

 Figure 14. Unassigned admins

NOTE: To import users from the CSV file, click Bulk Import.

Topics:

• Adding a new admin profile

• Editing an admin profile
• Deactivating an admin profile
• Deleting an admin profile
• Editing a user profile
• Importing the CSV file

Adding a new admin profile

To add a new admin profile, do the following:

1 Click Users.
2 Click Administrator(s).
3 Click Add Admin.
The New Admin User window is displayed.
4 Enter your email ID and user name in the respective fields.
5 Select the check box to use the same user name as mentioned in the email.
6 Do one of the following:
• If you click the Personal Information tab, enter the following details:
– First name
– Last name
– Title
– Mobile phone number
• If you click the Roles tab, enter the following details:
1 In the Roles section, from the Role drop down list, select the Administrator role.
– Global Administrator
– Group Administrator
– Viewer

Managing users 155

 NOTE: If you select the Administrator role as Viewer, the following administrative tasks are displayed:
◦ Query Device
◦ Unregister Device
◦ Restart/Shutdown Device
◦ Change Group Assignment
◦ Remote Shadow
◦ Lock Device
◦ Wipe Device
◦ Send Message
◦ WOL Device
2 In the Password section, do the following:

a Enter the custom password.

b To generate any random password, select the Generate random password radio button.
7 Click Save.

Editing an admin profile

To edit an admin profile, do the following:

1 Click Users.
2 Click Administrator(s).
3 Click Edit Admin.
The Edit Admin User window is displayed.
4 Enter your email ID and user name in the respective fields.

NOTE: When you update the login name, you are forced to log out from the console. Log in to the console using the updated
account login name.
5 Do one of the following:
• If you click the Personal Information tab, enter the following details:
– First name
– Last name
– Title
– Mobile phone number
• If you click the Roles tab, enter the following details:
1 In the Roles section, from the Role drop down list, select the Administrator role.
2 In the Password section, do the following:

a Enter the custom password.

b To generate any random password, select the Generate random password radio button.
6 Click Save.

Deactivating an admin profile

Deactivating the admin profile prevents you from logging in to the console, and removes your account from the registered devices list. To
deactivate an admin user, do the following:

1 Click Users.
2 Click Administrator(s).
3 From the list, select a user and click Deactivate Admin(s).
An alert window is displayed.
4 Click OK.

156 Managing users

Deleting an admin profile
Admin must be deactivated before you delete them. To delete an admin, do the following:

1 Click Users.
2 Click Administrator(s).
3 Select the check box of a particular admin or admins which you want to delete.
4 Click Delete Admin(s).
An Alert window is displayed.
5 Enter a reason for the deletion to enable the Delete link.
6 Click Delete.

Editing a user profile

To edit a user profile, do the following:

1 Click Users.
2 Click Unassigned Admins.
3 Click Edit User.
The Edit Admin User window is displayed.
4 Enter your email ID and user name in the respective fields.

NOTE: When you update the login name, you are forced to log out from the console. Log in to the console using the updated
account login name.
5 Do one of the following:
• If you click the Personal Information tab, enter the following details:
– First name
– Last name
– Title
– Mobile phone number
• If you click the Roles tab, enter the following details:
1 In the Roles section, from the Role drop down list, select the Administrator role.
2 In the Password section, do the following:

a Enter the custom password.

b To generate any random password, select the Generate random password radio button.
6 Click Save.

Importing the CSV file

To import users from the CSV file, do the following:

1 Click Users.
The Users page is displayed.
2 Select the Unassigned Admins option.
3 Click Bulk Import.
The Bulk Import window is displayed.
4 Click Browse and select the CSV file.
5 Click Import.

Managing users 157

 11
Portal administration
This section contains a brief overview of your system administration tasks that are required to set up and maintain your system.

Figure 15. Portal admin

Topics:

• Adding the Active Directory server information

• Alert classifications
• Creating an Application Programming Interface-API accounts
• Accessing file repository
• Configuring other settings
• Thin clients
• Enabling Two-Factor authentication
• Generating reports
• Enabling multi-tenant accounts
• Enabling custom branding
• Managing license subscription
• Managing system setup

158 Portal administration

Adding the Active Directory server information
To import Active Directory users on the Wyse Management Suite private cloud, do the following:

1 Log in to the Wyse Management Suite private cloud.

2 Navigate to Portal Admin > Console Settings > Active Directory (AD).
3 Click the Add AD Server Information link.
4 Enter the server details such as AD Server Name, Domain Name, Server URL, and Port.
5 Click Save.
6 Click Import.
7 Enter the user name and password.

NOTE: To search groups and users, you can filter them based on Search Base, and Group name contains options. You can
enter the values as following:
• OU=<OU Name>, for example, OU=TestOU
• DC=<Child Domain>, DC=<Parent Domain>, DC=com, for example, DC=Skynet, DC=Alpha, DC=Com

You can enter a space after a comma, but you cannot use single or double quotes.
8 Click Login.
9 On the User Group page, click Group name and enter the group name.
10 In the Search field, type the group name you want to select.
11 Select a group.
The selected group is moved to the right pane of the page.
12 Click Next.
13 Click Import Users.

NOTE: If you provide an invalid name or do not provide a last name, or provide any email address as name, then the entries
cannot be imported into Wyse Management Suite. These entries are skipped during the user import process.

The Wyse Management Suite portal displays a confirmation message with the number of imported active directory users. The
imported active directory users are listed at Users tab > Unassigned Admins.
14 To assign different roles or permissions, select a user and click Edit User.
After you assign the roles to the active directory user, they are moved to the Administrators tab on the Users page.

Active directory users can log in to the Wyse Management Suite Management portal by using the domain credentials. To log in to the Wyse
Management Suite portal, do the following:

1 Start the Wyse Management Suite management portal.

2 On the login screen, click the Sign in with your domain credentials link.
3 Enter the domain user credentials, and click Sign In.

The imported Active Directory users can be activated or deactivated on the Users page by using the global administrator login. If your
account is deactivated, you cannot log in to the Wyse Management Suite Management portal.

NOTE: To import the users using LDAPS protocol, complete the following steps:

1 Import the AD Domain Server Root Certificate into Java Key Store Manually using the keytool. For example, <C:\Program Files
\DELL\WMS\jdk1.8.0_152\jre\bin>keytool.exe> -importcert -alias "WIN-O358EA52H8H" -keystore "<C:\Program Files\DELL
\WMS\jdk1.8.0_152\jre\lib\security\cacerts>" -storepass changeit -file "Root Certificate Path"
2 Restart Tomcat service.

Portal administration 159

Configuring Active Directory Federation Services feature on
public cloud
To configure Active Directory Federation Services (ADFS) on a public cloud, do the following:

1 On the Portal Admin page, under Console Settings, click Active Directory (AD).
2 Enter the Wyse Management Suite details to ADFS. To know the location details on the ADFS server where you must upload the Wyse
Management Suite xml files, hover the mouse over the information (i) icon.

NOTE: To download the Wyse Management Suite xml file, click the download
link.
3 Set the Wyse Management Suite rules in ADFS. To know the custom claim rule details, hover the mouse over the information (i) icon.

NOTE: To view the Wyse Management rules, click the Show WMS Rules link. You can also download the Wyse Management
Suite rules by clicking the link provided in the Wyse Management Suite Rules window.
4 To configure the ADFS details, click Add Configuration, and do the following:

NOTE: To allow tenants to follow the ADFS configuration, upload the ADFS metadata
file.

a To upload the XML file stored on your thin client, click Load XML file.
The file is available at https://adfs.example.com/FederationMetadata/2007–06/FederationMetadata.xml.
b Enter the details of the entity ID and X.509 signing certificate in the respective boxes.
c Enter the ADFS login URL address and the ADFS logout URL address in the respective boxes.
d To enable tenants to configure Single Sign-On by using ADFS, select the Enable SSO login using ADFS check box. This feature
follows the Security Assertion and Markup Language (SAML) standard specification.
e To validate the configuration information, click Test ADFS Login. This enables tenants to test their setup before saving.

NOTE: Tenants can activate/deactivate SSO login by using ADFS.

5 Click Save.
6 After you save the metadata file, click Update Configuration.

NOTE:
• Tenants can log in and log out by using their AD credentials configured from their ADFS. You must ensure that the AD users
are imported to the Wyse Management Suite server. On the login page, click Sign in and enter your domain credentials. You
must provide the email address of your AD user and sign in.
• For more information about the ADFS documentation, go to Technet.microsoft.com/en-us/windowsserver/dd448613.

Alert classifications
The Alert page categorizes the alerts as Critical, Warning, or Info.

NOTE: To receive alerts through e-mail, select the Alert Preferences option from the username menu displayed on the upper-
right corner.
Select the preferred notification type such as, Critical, Warning, or Info for the following alerts:
• Device health alert
• Device not checked in

Creating an Application Programming Interface-API

accounts
This section allows you to create secured Application Programming Interface (API) accounts. This service provides the ability to create
special accounts.

160 Portal administration

To configure the external application service, do the following:

1 Log in to the Wyse Management Suite portal and click the Portal Admin tab.
2 Select External App Services under Console Settings.
3 Select the Add tab to add an API service.
The Add External App Services dialog box is displayed.
4 Enter the following details to add an external application service.
• Name
• Description
5 Select the Auto Approve check box.
If you select the check box, approval from the global administrators is not required.
6 Click Save.

Accessing file repository

File repositories are places where files are stored and organized. Wyse Management Suite has two types of repositories:

• Local Repository—During the Wyse Management Suite private cloud installation, provide the local repository path in the Wyse
Management Suite installer. After the installation, go to Portal Admin > File Repository and select the local repository. Click the Edit
option to view and edit the repository settings.
• Wyse Management Suite Repository—Log in to Wyse Management Suite public cloud, go to Portal Admin > File Repository and
download the Wyse Management Suite repository installer. After the installation, register the Wyse Management Suite repository to
Wyse Management Suite Management server by providing the required information.

To use Wyse Management Suite repository, do the following:

1 Download the Wyse Management Suite repository from the public cloud console.
2 After the installation process, start the application.
3 On the Wyse Management Suite Repository page, enter the credentials to register the Wyse Management Suite repository to Wyse
Management Suite server.
4 If you enable the Register to Public WMS Management Portal option, you can register the repository to Wyse Management Suite
public cloud.
5 Click the Sync Files option to send the sync file command.
6 Click Check In and then click Send Command to send the device information command to the device.
7 Click the Unregister option to unregister the on-premises service.
8 Click Edit to edit the files.
a From the drop-down list of Concurrent File Downloads option, select the number of files.
b Enable or disable Wake on LAN option.
c Enable or disable Fast File Upload and Download (HTTP) option.
• When HTTP is enabled, the file upload and download occurs over HTTP.
• When HTTP is not enabled, the file upload and download occurs over HTTPS.
d Select the Certificate Validation check box to validate the file repository certificate to download the files.
e Add a note in the provided box.
f Click Save Settings .

Configuring other settings

You can use the following settings to enforce the APNS Warnings, License Expiration Warnings, and other Self Service Legal
Agreements.

• Dismiss License Expiration Warning on Dashboard page—Select this check box to disable the warning for a license expiration from
displaying on the Dashboard page.
• Enable Advanced Dell Wyse Cloud Connect options in Android Settings policy configuration page (Note: Professional Tier Only)
—Select this option to enable Advanced Dell Wyse Cloud Connect options in the Android Settings policy configuration page.

Portal administration 161

• Heartbeat interval—Enter the time. The device sends heartbeat signal every 60 to 360 minutes.
• Checkin interval—Enter the time. The device sends full checking signal every 8 to 24 hours.
• Not Checked In compliance alert—Enter the number of days before a device triggers a Not Checked In compliance alert. The range
is 1–99.

Thin clients
This section provides the following web links where you can download:

• Thin client operating system images—appservices.wyse.com/pages/serviceandsupport/support/downloads.asp

• Wyse Device Agent for Windows Embedded Standard thin clients—appservices.wyse.com/pages/serviceandsupport/support/
downloads.asp
• Instructions for installing Wyse Device Agent on Windows Embedded Standard thin clients— support.wyse.com/OA_HTML

It also lists the groups and their corresponding registration tokens created for thin clients.

Enabling Two-Factor authentication

You must have at least two active global administrator users in the system.
Create two or more global administrators before proceeding to the task. To enable two factor authentication, do the following:

1 Log in to the Wyse Management Suite portal and click the Portal Admin tab

.
2 Click Two Factor Authentication under Console Settings.
3 You must select the check box to enable the two factor authentication.

NOTE: Administrators must verify the second authentication factor using one time passcodes to log in to the management
portal.
4 You will receive a onetime passcode to your e-mail address. Enter one time passcode to verify.

By default, you have eight attempts to verify the one time passcode. If you fail to verify the passcode, the account will be locked. Only
global administrators can unlock locked accounts.

Generating reports
To generate the reports, do the following:

Figure 16. Generate report

1 Go to Portal Admin > Reports.

2 Click the Generate Report option.
The Generate Report window is displayed.

162 Portal administration

3 From the Type drop-down list, select the type of the report.

Figure 17. Types of report

4 Select the delimiter.

5 Click Save.

Enabling multi-tenant accounts

This section allows you to create an additional organization. You can manage the organizations independently. Each account must have its
own license key and can set up its own set of admin accounts, policies, operating system images, application, rules, alerts, and so on. The
high level operator creates these organizations.

To enable multi tenant accounts, do the following:

1 Log in to the Wyse Management Suite portal and click the Portal Admin tab.
2 Select Multi-Tenant under Console Settings.
3 Select the check box to enable multi-tenant option.
4 Enter the following details:
• User name
• Password
• Confirm password
• Email
5 Click Save Settings.

Portal administration 163

Enabling custom branding
This option allows you to add the name of your company and its logo or brand. You can upload your own header logo, favicon, add a header
title, and change header colors to customize the Wyse Management Suite portal.
To access and specify custom branding:

1 Go to Portal Administrator > Account > Custom Branding.

2 Click Enable Custom Branding
3 In Header Logo, click Browser and select and select the header logo image from the folder location.
The maximum size of the header logo must be 500*50 pixels.
4 Enter the title under in Title option.
5 Select the Display title in browser window/tab check box to view the title in the browser.
6 Enter the color codes for Header background color and Header text color.
7 Click Browse and select the Favicon.
The favicon appears in the browser address bar next to the website URL.

NOTE: You must save the images as .ico files only.

8 Click Save Settings.

Managing license subscription

This section allows you to view and manage the management console license subscription and its usage.
On the Portal Admin page, you can view the Subscription option. This page also provides the following information:

• Registered Thin Client Devices

• Server information
• Import License (Private cloud)
• Export License for Private Cloud (Public cloud)

Importing licenses from Wyse Management Suite Public Cloud

To import licenses from Wyse Management Suite Public Cloud to Wyse Management Suite Private Cloud, do the following:

1 Log in to Wyse Management Suite Private Cloud console.

2 Go to Portal Administration > Accounts > Subscription.
3 Enter the Wyse Management Suite Public Cloud details:
• Username
• Password
• Data center
• Number of TC seats
• Number of Edge Gateway and Embedded PC seats
• Number of Wyse Software Thin Client seats
4 Click Import.

NOTE: Wyse Management Suite Private Cloud must be connected to Wyse Management Suite public cloud.

164 Portal administration

Exporting licenses to Wyse Management Suite Private Cloud
To export licenses to Wyse Management Suite Private Cloud from Wyse Management Suite public cloud, do the following:

1 Log in to Wyse Management Suite public cloud console.

2 Go to Portal Administration > Accounts > Subscription.
3 Enter the number of thin client seats that must be exported to Wyse Management Suite Private Cloud.
4 Click Export.
5 Copy the generated license key.
6 Log in to Wyse Management Suite Private Cloud console.
7 Go to Portal Administration > Accounts > Subscription.
8 Enter the generated license key in the box.
9 Click Import.

Thin client licenses allocation

To allocate the thin client licenses between Wyse Management Suite Private Cloud and Wyse Management Suite Public Cloud account, do
the following:

1 Log in to the Wyse Management Suite Public Cloud console.

2 Go to Portal Administration > Accounts > Subscription.
3 Enter the number of thin client seats.

NOTE: The thin client seats should be manageable in the Public Cloud. The entered number of thin client seats must not
exceed the number displayed in Manageable option.
4 Click Export.

NOTE: The number of Public Cloud licenses is adjusted based on the number of thin client seats exported to the Private
Cloud.
5 Copy the generated license key.
6 Log in to Wyse Management Suite Private Cloud console.
7 Go to Portal Administration > Accounts > Subscription.
8 Import the exported license key to the Private Cloud.

NOTE: The license cannot be imported if it has insufficient thin client seats to manage the number of devices currently
being managed in the Private Cloud. In this case repeat steps 3–8 to allocate the thin client seats.

Managing system setup

This section provides the information about the following:

1 Log in to the Wyse Management Suite portal and click the Portal Admin tab.
2 Click Setup under Systems.
3 Select the check box to perform server certificate validation for all device-to-server communication.
4 Enter the following details in the Update SMTP for Email Alerts area:

• SMTP server
• Send from address
• Username

Portal administration 165

 • Password
• Test address

Current Certificate: It provides the information about the current certificate.

5 Select the following options and enter the details:
• Key/Certificate: Upload HTTPS key/certificate file pair (only PEM format is supported).
• PKCS-12: Upload HTTPS PKCS-12 (.pfx, .p12). Apache intermediate certificate is required for IIS pfx.
6 Click Save.

166 Portal administration

 12
Configuring Wyse Easy Setup by using Wyse
Management Suite
You can install and configure the Wyse Easy Setup software by using Wyse Management Suite.

Topics:

• Installing Wyse Easy Setup

• Deploying a Wyse Easy Setup configuration

Installing Wyse Easy Setup

Prerequisites

• A minimum free disk space of 100 MB

• A minimum RAM disk size of 100 MB
• Microsoft Visual C++ Redistributable 2012 32–bit (x86) or 64–bit (x64)
• Microsoft .Net Framework 4.5 and above
• Wyse Device Agent version 14.0.0.237 and above

Steps

1 Log in to the Wyse Management Suite console.

2 Click Apps & Data.
3 In App Policies, click Thin Client.
4 Click Add Policy.
The Add Standard App Policy window is displayed.
5 Enter the policy name.
6 Select the group, task, OS type, application, OS subtype filter, and platform filter from the corresponding drop-down list.
7 Enter /s in the Installer Parameters field.
8 Click Save.
9 Go to the Jobs page and schedule the job to start the silent installation of Wyse Easy Setup.

Deploying a Wyse Easy Setup configuration

Before deploying a configuration, ensure that the thin client is registered to Wyse Management Suite.

1 Log in to the Wyse Management Suite console.

2 Click Groups & Configs.
3 Select a group, and click Edit Policies.
4 Click WES.
5 Click Wyse Easy Setup.
6 After configuring the policy settings, click Save and Publish.

Configuring Wyse Easy Setup by using Wyse Management Suite 167

 NOTE:
• If the thin client is registered to Wyse Management Suite, all the local configurations deployed using the Wyse Easy Setup
administrator shell are discarded. The remote configurations deployed using Wyse Management Suite are applied.
• If the thin client is unregistered from Wyse Management Suite, the configurations deployed through Wyse Management Suite
are discarded. The local configurations deployed using the Wyse Easy Setup administrator shell are applied.

168 Configuring Wyse Easy Setup by using Wyse Management Suite

 13
Configuring Wyse Converter for PCs by using
Wyse Management Suite
You can install and configure the Wyse Converter for PCs software by using Wyse Management Suite.

Topics:

• Registering Wyse Software thin client to Wyse Management Suite

• Registering Windows Embedded Standard thin clients to Wyse Management Suite by using Wyse Device Agent
• Registering devices by using DHCP option tags to Wyse Management Suite
• Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite
• Configuring the Wyse Software thin client by using Wyse Management Suite

Registering Wyse Software thin client to Wyse

Management Suite
You can register Wyse Software thin client with Wyse Management Suite by using any of the following methods:

• Register manually through the user interface provided by the Wyse Device Agent (WDA) on the device.
• Register automatically by configuring the appropriate option tags on the DHCP server.
• Register automatically by configuring the appropriate DNS SRV records on the DNS server.

Registering Windows Embedded Standard thin clients

to Wyse Management Suite by using Wyse Device
Agent
Prerequisites
Create a group to register a device to Wyse Management Suite.

Steps

1 Open the Wyse Device Agent application.

The Wyse Device Agent window is displayed.
2 Enter the device registration details.
3 From the Management Server drop-down list, select Wyse Management Suite.
4 Enter the server address and the port number in the respective fields.
5 Enter the group token. For a single tenant, the group token is an optional step.
6 Click Register.
After the registration is complete, the Registered to Wyse Management Suite message is displayed.

Configuring Wyse Converter for PCs by using Wyse Management Suite 169
Registering devices by using DHCP option tags to
Wyse Management Suite
You can register the devices by using the following DHCP option tags:

Table 255. Registering device by using DHCP option tags

Option Tag Description

Name—WMS This tag points to the Wyse Management Suite server URL. For example,
wmsserver.acme.com:443, where wmsserver.acme.com is fully qualified domain name
Data Type—String of the server where Wyse Management Suite is installed.

Code—165 NOTE: Do not use https:// in the server URL, or the thin client will not
register under Wyse Management Suite.
Description—WMS Server FQDN

Name—MQTT This tag directs the device to the Wyse Management Suite Push Notification server
(PNS). For a private cloud installation, the device gets directed to the MQTT service
Data Type—String on the Wyse Management Suite server. For example, wmsservername.domain.com:
1883.
Code—166
To register your devices in Wyse Management Suite public cloud, the device should
Description—MQTT Server point to the PNS (MQTT) servers in public cloud. For example,

US1—us1-pns.wysemanagementsuite.com

EU1—eu1-pns.wysemanagementsuite.com

Name—CA Validation This tag is required if Wyse Management Suite is installed on your system in your
private cloud. Do not add this option tag if you are registering your devices with Wyse
Data Type—String Management Suite on public cloud.

Code—167 Enter True, if you have imported the SSL certificates from a well-known authority for
https communication between the client and Wyse Management Suite server.
Description—Certificate Authority Validation
Enter False , if you have not imported the SSL certificates from a well-known
authority for https communication between the client and Wyse Management Suite
server.

Registering Wyse Software thin clients by using DNS

SRV record to Wyse Management Suite
DNS based device registration is supported with the Wyse Device Agent: 13.0 or later versions. You can register devices with the Wyse
Management Suite server if DNS SRV record fields are set with valid values. The following table lists the valid values for the DNS SRV
records:

Table 256. Configuring device by using DNS SRV record

URL/Tag Description
Record Name—_WMS_MGMT This record points to the Wyse Management Suite server URL. For
example, wmsserver.acme.com:443, where wmsserver.acme.com is
Record FQDN—_WMS_MGMT._tcp.<Domainname> the fully qualified domain name of the server where Wyse
Management Suite is installed.
Record Type— SRV

170 Configuring Wyse Converter for PCs by using Wyse Management Suite
 URL/Tag Description

NOTE: Do not use https:// in the server URL, or the thin

client will not register under Wyse Management Suite.

Record Name—_WMS_MQTT This record directs the device to the Wyse Management Suite Push
Notification server (PNS). For a private cloud installation, the
Record FQDN—_WMS_MQTT._tcp.<Domainname> device gets directed to the MQTT service on the Wyse
Management Suite server. For example,
Record Type—SRV wmsservername.domain.com:1883.

NOTE: MQTT is optional for the latest version of Wyse

Management Suite.
To register your devices in Wyse Management Suite public cloud,
the device should point to the PNS (MQTT) servers in public cloud.
For example,

US1—us1-pns.wysemanagementsuite.com

EU1—eu1-pns.wysemanagementsuite.com

Record Name—_WMS_CAVALIDATION This record is required if Wyse Management Suite is installed on

your system in your private cloud. Do not add this optional record if
Record FQDN—_WMS_CAVALIDATION._tcp.<Domainname> you are registering your devices with Wyse Management Suite on
public cloud.
Record Type—TEXT
Enter True, if you have imported the SSL certificates from a well-
known authority for https communication between the client and
Wyse Management Suite server.

Enter False , if you have not imported the SSL certificates from a
well-known authority for https communication between the client
and Wyse Management Suite server.

NOTE: CA Validation is optional for the latest version of

Wyse Management Suite.

Configuring the Wyse Software thin client by using

Wyse Management Suite
You can configure your Wyse Software thin client by using Wyse Management Suite 1.1 and later version if the device is converted to a thin
client by using Wyse Converter for PCs. Before you configure the Wyse Software thin client, you must register it on Wyse Management
Suite.

1 Log in to the Wyse Management Suite console.

2 Click Groups & Configs on the dashboard.
3 Select a group, and click Edit Policies.
4 Click Wyse Software Thin Client.
The Wyse Software Thin Client page is displayed.
5 After configuring the options, click Save and Publish.

Configuring Wyse Converter for PCs by using Wyse Management Suite 171
 14
Troubleshooting Wyse Management Suite
Table 257. Troubleshooting

Issue Workaround
Email alert notifications are not working. Configure the SMTP server from the Wyse Management Suite
server portal admin.

Wake on LAN is not working. Enable the local or remote file repository.

Unknown file type warning message is displayed when you double Check the security settings or UAC of the server. Ensure that all
click the WMS launch icon. the Windows is updated with all the patches.

Unable to pull the thin client log file when ThinLinux device is not Configure the device with a proper NTP server.
synchronized with NTP server.

Error in syncing TC files alert message is displayed when you try Ensure everyone has full permission to local repository and no user
to sync the file repository. access message is displayed when you copy the image or
applications to the local repository.

File download such as wallpaper, certificates fails for ThinOS when Configure the device with proper NTP server.
server is out of time sync.

ThinOS DHCP discovery fails when DNS SRV tags are available Remove the empty DNS tags.
with blank values.

Advanced Apps and Data is not supported with legacy on-premise Use the latest Wyse Management Suite repository.
gateway.

Apply to new devices does not work for ThinOS app policies during Create a job to push the app policy.
registration.

After changing the hostname of the repository server, the You must provide the updated hostname in the URL.
repository UI does not open through desktop shortcut. After
changing the hostname of the repository server, the certificate
changes and you get the certificate error while opening the
repository UI and self-signed certificate for CA validation also fails.

On Windows Embedded Standard devices, if the custom values are Custom fields must have values before forming groups for Windows
not set, groups are not created when you select custom values as Embedded Standard devices.
group type. In the group structure, a level is missed.

Sync time command fails on Windows Embedded Standard devices. No workaround available.

As part of RSP push, CU—Confirm User command always display No workaround available.
No user logged in error even when a valid user is logged in to the
thin client.

The 404 error is displayed if the server is left ideal for 2 days. The server restarts due to Windows. Restart all the Wyse
Management Suite related services.

172 Troubleshooting Wyse Management Suite

Issue Workaround
Wyse Management Suite server does not respond when the disk Increase the storage space, and restart the Wyse Management
space is less than 300 MB. Suite related services.

When the agent registers with http, Wyse Management Suite Agents 12.x does not have this behavior since the agent does not
sends the https URL and all the new agents switch to https. understand the switching login.

No Supported sub Auth types error is displayed when you try to Launch the VNC with VNC User required password option.
launch VNC session from Wyse Management Suite server after
disabling the VNC User required password option.

Add Policy and Add Advance Policy buttons become nonfunctional Do not delete the repository folder.
after application folders are removed.

Deleting inventory files manually from the physical path(c: Do not delete the file from the repository folder manually.
\repository\data) does not remove the file from Wyse Management
Suite UI—File does not exist error is displayed.

ThinOS applications are installed twice when the applications are The root disk is formatted when you upgrade or downgrade the
pushed with firmware. base.pkg.

Import tool allows you to import RSP packages even if you delete Valid RDP packages must be present in Wyse Device Manager.
any file (part1Image.img,vmlinuz,mbr and so on) from the RSP
package on WDM repository.

Wyse Management Suite displays a 404 error. Verify if any java code is deleted by the antivirus software.

Window Embedded Standard app download fails. App download authentication is required for Window Embedded
Standard agent.

If the app download fails with https, try with http.

If the device is added to the domain during unregister or policy Set the default policy for domain settings, and push the policy.
removal, the device reverts to the work group from the domain.

RemoteFX USB redirection Policy does not get applied for USB Add the following registry entries to the device:
mass storage devices.
1 Log in to device as an administrator and disable the Write
Filter.
2 Go to Run command and type Regedit.
3 Go to HKLM\Software\Policies\Microsoft\Windows NT
\Terminal Services\Client\UsbSelectDeviceByInterfaces
4 Add string registry key as 100 and set the value as for Mass
Storage Device as follows:{53F56307-
B6BF-11D0-94F2-00A0C91EFB8B} for CD ROM : {53F56308-
B6BF-11D0-94F2-00A0C91EFB8B}
NOTE: Flower brackets are mandatory.

USB lockdown configuration is not applied when you click update This issue is only for Wyse Software thin clients.
now but the configuration is applied after you log off and log in.

When you push SD command as part of RSP, Windows Embedded In Wyse Device Manager the device sends V02 message and goes
Standard client restarts instead of shutdown. to log off state. This is not supported for Wyse Management Suite.

Application installation fails when a policy is created from two Ensure all the repositories are accessible by the device.
different repository servers.
Wyse Device Agent always tries the test download with the
application created from the first repository server. If the test

Troubleshooting Wyse Management Suite 173

Issue Workaround
download fails the agent does not proceed further and an error
report is sent to the server.

You cannot upgrade Wyse 5060 thin client with PCoIP firmware. After migrating from Wyse Management Suite 1.0 to 1.2, you must
upload the Wyse 5060 PCoIP firmware again.

You cannot perform RAW imaging using RSP through Wyse To perform ThinLinux RAW imaging through Wyse Management
Management Suite. Suite:

1 Create an FTP location.

2 Copy the RAW image to the FTP location.
3 Copy the RAW image file again from the Wyse Management
Suite Repository.
4 Create a Standard App policy with RAW image by providing
the FTP location, user name, and password as install
parameters.
5 Schedule a policy job.

Wyse Management Suite server does not work after you install it Delete the stratus database entry if present.
with the remote database option on the same server where
MongoDB is installed.

Wyse Management Suite server user interface does not load and The server hostname might contain underscore (_). Change the
log in to the server after installing the server. hostname without an underscore in it.

Wyse Device Agent registration fails after installing the server with Provide http/https prefix in the server field from the agent.
custom ports.

Static IP is not preserved on the thin client after an image push Assign a static IP to the thin client and restart the device.
(Sysprep).

Wyse Device Agent user interface shows Service not running or a Wait for few seconds until all the services are running.
blank screen when an upgrade or downgrade is performed for
ThinLinux Wyse Device Agent.

Unable to import users with LDAPS configuration. On the Wyse Management Suite server side do the following:

1 Import the AD domain server root certificate into Java Key

Store manually by running the following command: <C:
\ProgramFiles\DELL\WMS\jdk1.8.0_152\jre\bin>keytool.exe>
-importcert -alias "WIN-O358EA52H8H" -keystore "<C:
\ProgramFiles\DELL\WMS\jdk1.8.0_152\jre\lib\security
\cacerts>" -storepass changeit -file "Root Certificate Path"
2 Restart Tomcat services.

In the Wyse Management Suite repository do the following:

1 Use the UI option to import the certificate to Java Keystore.

2 Restart Tomcat services.

Multi monitor option is not present for Wyse software thin client. Multi monitor feature is not supported on Wyse Converter for PCs.

Manual downgrade from 14.2 to 14.1 or 14.0 does not work. Push the package from Wyse Management Suite.

Wyse Management Suite upgrade from 1.0 to 1.1 does not work Upgrade directly to Wyse Management Suite 1.2.
with external Mongo and embedded Maria database.

Imaging through HTTP does not work. Ensure HTTP is enabled manually. From Wyse Management Suite
version 1.2 onwards, HTTP is disabled by default and admin must
enable from the Tomcat manually.

174 Troubleshooting Wyse Management Suite

Issue Workaround
Mongo, Maria and Tomcat services are stopped after restarting the Windows defender service deletes the Wyse Management Suite
Wyse Management Suite server. related files. Check the defender service logs if any deleted files.
Retrieve the deleted files.

VC++ package takes 20 minutes to install. Ensure that the windows server is updated with the latest service
packs and updates.

Ensure that the Windows update is not in-progress while installing

the Wyse Management Suite.

ThinLinux agent upgrade from 2.0.24 to 2.2.11 is not working. ThinLinux devices with agent version 2.0.24 must be upgraded to
2.1.23 before upgrading to 2.2.11 since 2.0.24 agent does not install
the .tar files.

Agent upgrade from 3.0.7 to 3.2.13 fails on the Wyse 3040 thin Upgrade the agent to 3.0.10 version using package
client with Thinlinux device. wda3040_3.0.10-01_amd64.deb. This package is bundled in Wyse
Management Suite 1.2 installer and then upgrade to the latest WDA
3.2.13.

Troubleshooting Wyse Management Suite 175

 A
Installing or upgrading Wyse Device Agent
This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded
Standard, Linux, and ThinLinux devices, by using Wyse Management Suite.

• Windows Embedded Standard devices—Wyse Device Agent version 14 can be downloaded from downloads.dell.com location and
installed or upgraded on Windows Embedded Standard devices using any of the following methods:
– Upgrading Wyse Device Agent using Wyse Management Suite application policy.
– Installing Wyse Device Agent manually.
• Linux and ThinLinux devices—Wyse Device Agent can be installed or upgraded on Linux and ThinLinux devices by using Wyse
Management Suite. For more information, see Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients.

Topics:

• Upgrading Wyse Device Agent using Wyse Management Suite application policy
• Installing Wyse Device Agent manually
• Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients

Upgrading Wyse Device Agent using Wyse

Management Suite application policy
Dell recommends that you use the Wyse Management Suite application for upgrading Wyse Device Agent on devices. In the Wyse
Management Suite private cloud setup, the latest Wyse Device Agent packages for Windows Embedded Standard are available in the local
repository. If you are using a public cloud or a remote repository on a private cloud, copy the WDA.exe file to the thinClientApps folder in the
repository. To upgrade Wyse Device Agent, do the following:

1 After the WDA.exe file is copied to the repository, go to the Apps and Data section, and create a normal application policy with this
package.

NOTE: Advanced application policy is supported only from Wyse Device Agent 14.x onwards. Dell recommends that you use
the normal application policy when upgrading Wyse Device Agent from 14.x. You can also use the advanced application
policy for upgrading Wyse Device Agent from 14.x to latest versions.
2 Go to the Jobs page, and schedule a job to upgrade the Wyse Device Agent.

NOTE: For upgrading Windows Embedded Standard Wyse Device Agent from 13.x version to 14.x version, Dell recommends
that you use HTTP as the repository protocol.

After a successful installation, the status is sent to the server.

Installing Wyse Device Agent manually

To install Wyse Device Agent manually, do the following:

1 Copy the WDA.exe file to the thin client.

2 Double-click the WDA.exe file.

NOTE:
• Different Wyse Device Agent packages are available for each variant of Windows Embedded Standard.
• A warning message is displayed when an older version of Wyse Device Agent or HAgent is installed on the device.

176 Installing or upgrading Wyse Device Agent

3 Click Yes.
4 In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token
details later in the Wyse Device Agent User Interface.
5 From the Region drop-down list, select the region of the Wyse Management Suite public cloud server.
After successful installation, the Wyse Management Suite public cloud server automatically registers the device to the Wyse
Management Suite console.

Installing or upgrading Wyse Device Agents on

ThinLinux and Linux clients
To upgrade Wyse Device Agent and platform utility packages on Linux and ThinLinux clients from Wyse Management Suite server, do the
following:
NOTE: You can install or upgrade add-ons by using any of the following options:

• Wyse Device Manager

• Using INI parameters
• Add-ons Manager
• RPM commands

1 If you are using a public cloud or a remote repository on a private cloud, copy the RPM files to the thinClientApps folder of the
repository. By default, the latest Wyse Device Agents and platform utility RPMs for Linux and ThinLinux clients are available in local
repository.
2 Go to the Apps and Data page, and create two application policies—for platform utility add-on and Wyse Device Agent add-on.

NOTE:
• To upgrade these add-ons, use a normal policy. This is because the Advanced App policy function is supported only for Wyse
Device Agent version 2.0.11 and 2.0.24 onwards on Linux and ThinLinux clients.
• You must install platform utility add-on and Wyse Device Agent add-on for Linux thin clients. You can install wda_x.x.x.tar
file for ThinLinux thin clients.
• To install Wyse Device Agents on Dell Wyse 3040 thin clients with ThinLinux version 2.0, image version 2.0.14, and Wyse
Device Agent version 3.0.7, you must install wda3040_3.0.10-01_amd64.deb file, and then install
wda_3.2.12-01_amd64.tar file.
3 Go to the Jobs page and schedule a job to upgrade the platform utility add-on.
You must wait until the platform utility add-on is successfully installed on your thin client.

NOTE: Install a platform utility add-on first, and then install a Wyse Device Agent add-on. You cannot install the latest Wyse
Device Agents before installing the latest platform utility add-on.
4 On the Jobs page, schedule a job to upgrade Wyse Device Agent on the client.

NOTE: Linux client restarts after installing the Wyse Device Agent add-on version 2.0.11.

Installing or upgrading Wyse Device Agent 177

 B
Wyse Management Suite feature matrix
The following table provides information about the features supported for each subscription type:

Table 258. Feature matrix for each subscription type

Features Wyse Management Wyse Management Suite Wyse Management Suite Pro-
Suite Standard Pro-private cloud cloud edition
Highly scalable solution to manage thin Free up to 10,000 50,000 devices and more 1 million devices and more
clients devices
License key Not required Required Required
Group based management Supported Supported Supported

Multi-level groups and inheritance Supported Supported Supported

Configuration policy management Supported Supported Supported

Operating system patch and image Supported Supported Supported

management

View effective configuration at device level Supported Supported Supported

after inheritance

Application policy management Supported Supported Supported

Asset, inventory and systems management Supported Supported Supported

Automatic device discovery Supported Supported Supported

Real-time commands Supported Supported Supported

Smart scheduling Supported Supported Supported

Alerts, events and audit logs Supported Supported Supported

Secure communication (HTTPS) Supported Supported Supported

Manage devices behind firewalls Limited* Limited* Supported

Mobile application Not supported Supported Supported

Alerts using email and mobile application Not supported Supported Supported

Scripting support for customizing Not supported Supported Supported

application installation

Bundle applications to simplify deployment Not supported Supported Supported

and minimize reboots

178 Wyse Management Suite feature matrix

Features Wyse Management Wyse Management Suite Wyse Management Suite Pro-
Suite Standard Pro-private cloud cloud edition
Delegated administration Not supported Supported Supported

Dynamic group creation and assignment Not supported Supported Supported

based on device attributes

Two-factor authentication Supported Supported Supported

Active directory authentication for role Not supported Supported Supported

based administration.

Multi-tenancy Not supported Supported Supported

Enterprise grade reporting Not supported Supported Supported

Multiple repositories Not supported Supported Supported

Enable/disable hardware ports on Not supported Supported Supported

supported platforms

BIOS configuration on supported platforms Not supported Supported Supported

NOTE: *The asterisk indicates that you can manage the devices by using Wyse Management Suite only in a secure firewall work
environment. You cannot manage thin clients beyond the purview of the firewall settings.

Wyse Management Suite feature matrix 179

 C
Supported thin clients on Wyse management
Suite
Table 259. Supported thin clients

Operating System Device Type Build number

Linux Wyse 5010 thin client 11.3.106

Wyse 7010 thin client WDA version 2.0.11-00.1 and later

Wyse 5020 thin client Platform utility version 1.0.3-0.1 and later

Wyse 7020 thin client

ThinLinux Wyse 5020 thin client For Wyse 3040 thin client:

Wyse 5060 thin client 1.0.7.1 and other platforms-1.0.7

Wyse 7020 thin client WDA version 2.2.10-00.01 and later

Wyse 3030 LT thin client Platform Utility version 1.2.3-0.3 and later

Wyse 3040 thin client

ThinLinux 2.0 Wyse 3040 thin client For Wyse 3040 thin client:

Wyse 5070 thin client 2.0.14.31318

Wyse 5070 Extended thin client WDA version 3.0.7 and later

Platform Utility version 2.2.7-04 and later

For Wyse 5070 thin client:

2.0.22.31472

WDA version 3.2.13–01 and later

Platform Utility version 2.2.7-04 and later

Windows Embedded Standard 7 (WES7) Wyse 5010 thin client 7076 and 7077

Wyse 7010 thin client WDA versions 14.2.0.x and later

Wyse 5020 thin client Merlin version 3.7.7 and later

Wyse 7020 thin client

Wyse 3030 thin client

Wyse 7010 Extended thin client

Windows Embedded Standard 7P (WES7P) Wyse 5010 thin client 7065, 7066, 7067

WDA versions 14.2.0.x and later

180 Supported thin clients on Wyse management Suite

Operating System Device Type Build number
Wyse 7010 thin client Merlin version 3.7.7 and later

Wyse 5020 thin client

Wyse 7020 thin client

Wyse 7010 Extended thin client

Wyse 7040 thin client 7065

WDA versions 14.2.0.x and later

Merlin version 3.7.7 and later

Latitude 3460 mobile thin client 7065

WDA versions 14.2.0.x and later

Merlin version 3.7.7 and later

Latitude E7270 mobile thin client 7065

WDA versions 14.2.0.x and later

Merlin version 3.7.7 and later

Wyse 5060 thin client 7067

WDA versions 14.2.0.x and later

Merlin version 3.7.7 and later

Windows 10 IoT Enterprise (WIE10) Wyse 5020 thin client 0A62

Wyse 7020 thin client 0A63

Latitude 3480 mobile thin client 0A64

Latitude 5280 mobile thin client 10.03.06.05.18.00

Wyse 5070 thin client WDA versions 14.2.0.x and later

Wyse 5070 Extended thin client Merlin version 3.7.7 and later

Windows Embedded 8 Standard (WE8S) Wyse 5010 thin client 930

Wyse 7010 thin client WDA versions 14.2.0.x and later

Wyse 5020 thin client Merlin version 3.7.7 and later

Wyse 7020 thin client

ThinOS Wyse 5040 AIO 8.3 HF, 8.4

Wyse 3010 thin client Firmware version 8.5_108

Wyse 3020 thin client

Wyse 5010 thin client (ThinOS, PCOIP)

Wyse 7010 thin client

Supported thin clients on Wyse management Suite 181

Operating System Device Type Build number
Wyse 3030 LT thin client

Wyse 5060 thin client

Wyse 3040 thin client

Wyse 5070 thin client

Wyse 5070 Extended thin client

182 Supported thin clients on Wyse management Suite

 D
Wireless profiles password editor
This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file.
The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager.
NOTE:
.NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.

Topics:

• Configuring the Wireless Profiles Password Editor

• Limitations of Wireless Profiles Password Editor

Configuring the Wireless Profiles Password Editor

To configure the wireless profiles password editor, do the following:

1 Go to, C:\Program files\Wyse\WDA\bin\<DWirelessProfileEditor.exe>.

2 Right-click the .exe file and select the Run as administrator option.
The Wireless Profiles Password Editor window is displayed.

Figure 18. Wireless Profiles Password Editor

3 Click Browse and select the location to save the new XML profile.
4 Click the Export WIFI Profiles option.
The current wireless profile is exported to the Profiles tab. The current wireless connection password is populated in the Password
tab.
5 Edit the password and click the Change Password option.
Changed password is encrypted and saved to the XML profile.
6 On the server side of Wyse Management Suite console, click App & Data tab. For more information see Managing file repository

Wireless profiles password editor 183

Limitations of Wireless Profiles Password Editor
The following are the limitations of Wireless Profiles Password Editor:

• Passwords are valid only for the following authentication types:

– WPAPSK
– WPA2PSK

• Passwords do not exist for the following enterprise authentication profile types:
– WPA
– WPA2

184 Wireless profiles password editor

 E
Create and configure DHCP option tags
To create a DHCP option tag, do the following:

1 Open the Server Manager.

2 Go to Tools, and click DHCP option.
3 Go to FQDN > IPv4 and right-click IPv4.

Figure 19. DHCP

4 Click Set Predefined Options.

The Predefined Options and Values window is displayed.
5 From the Option class drop-down list, select the DHCP Standard Option value.

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 Figure 20. Predefined Options and Values

6 Click Add.
The Option Type window is displayed.

Figure 21. Option Type

The options must be either added to the server options of the DHCP server or scope options of the DHCP scope.

Configuring the DHCP option tags

• To create the 165 Wyse Management Suite server URL option tag, do the following:

a Enter the following values, and click OK.

– Name—WMS
– Data type—String
– Code—165

186 Create and configure DHCP option tags

 – Description—WMS_Server
b Enter the following value, and then click OK.

String—WMS FQDN

For example, WMSServerName.YourDomain.Com:443

Figure 22. 165 Wyse Management Suite server URL option tag

• To create the 166 MQTT server URL option tag, do the following:

a Enter the following values, and click OK.

– Name—MQTT
– Data type—String
– Code—166
– Description—MQTT Server
b Enter the following value, and click OK.

String—MQTT FQDN

For example, WMSServerName.YourDomain.Com:1883

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 Figure 23. 166 Wyse Management Suite server URL option tag

• To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following:

a Enter the following values, and click OK.

– Name—CA Validation
– Data type—String
– Code—167
– Description—CA Validation
b Enter the following values, and click OK.

String—TRUE/FALSE

188 Create and configure DHCP option tags

 Figure 24. 167 Wyse Management Suite server URL option tag

• To create the 199 Wyse Management Suite Group Token server URL option tag, do the following:

a Enter the following values, and click OK.

– Name—Group Token
– Data type—String
– Code—199
– Description—Group Token
b Enter the following values, and click OK.

String—defa-quarantine

Create and configure DHCP option tags 189

 Figure 25. 199 Wyse Management Suite server URL option tag

190 Create and configure DHCP option tags

 F
Create and configure DNS SRV records
To create a DNS SRV record, do the following:

1 Open the Server Manager.

2 Go to Tools, and click DNS option.
3 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option.

Figure 26. DNS manager

4 Click Other New Records.

The Resource Record Type window is displayed.
5 Select the Service Location (SRV), click Create Record, and do the following:

Create and configure DNS SRV records 191

 Figure 27. Resource Record Type

a To create Wyse Management Suite server record, enter the following details and click OK.
• Service—_WMS_MGMT
• Protocol—_tcp
• Port number—443
• Host offering this service—FQDN of WMS server

192 Create and configure DNS SRV records

 Figure 28. _WMS_MGMT service

b To create MQTT server record, enter the following values, and then click ÓK.
• Service—_WMS_MQTT
• Protocol—_tcp
• Port number—1883
• Host offering this service—FQDN of MQTT server

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 Figure 29. _WMS_MQTT service

6 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain.
7 Click Other New Records.
8 Select Text (TXT), click Create Record, and do the following:

194 Create and configure DNS SRV records

Figure 30. Resource Record Type

a To create Wyse Management Suite Group Token record, enter the following values, and click OK.
• Record name—_WMS_GROUPTOKEN
• Text—WMS Group token

Create and configure DNS SRV records 195

 Figure 31. _WMS_GROUPTOKEN record name

b To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
• Record name—_WMS_CAVALIDATION
• Text—TRUE/FALSE

196 Create and configure DNS SRV records

Figure 32. _WMS_CAVALIDATION record name

Create and configure DNS SRV records 197