Dr Heila Pienaar

EXPERIENCE SKILLS
■ University of Pretoria Library (June 1988-December 2018):
Deputy Director: Strategic innovation Creative &
■ University of South Africa (Jan 1987-May 1988): Lecturer, innovative
Department of Information Science
■ SA Defence Force, Directorate of Information Service Ability to identify,
(1977-1986): Information Manager (re)conceptualise and
■ *University of Pretoria (2010-2017) Lecturer, Carnegie implement new ideas
M.IT, Department of Information Science
*University of Pretoria (2014-2017) Lecturer, Carnegie Strategic
CPD, Department of Information Science management and
leadership
EDUCATION
■ D Phil (An interdisciplinary doctorate in Information
Science, with a co-supervisor specialising in Industrial and
Organisational Psychology): The creative and innovative
university library (Afrikaans). Three theoretical variables AWARDS
were studied, namely organisational structure,
organisational climate and culture, and the personality of
individuals in organisations. The empirical study examines P.C. Coetzee award for
the possible relationship between the degree of creativity
and innovation of university libraries and the organiational advanced research in
climate. (University of Pretoria - 1994) Library and Information
https://repository.up.ac.za/handle/2263/66338
■ M Bibl: The integrated personal academic information Science, University of
system - an exploratory study (Afrikaans). (University of Pretoria
Pretoria - 1990)
https://repository.up.ac.za/handle/2263/66517
■ M.Ed (Computer-Assisted Education): Modules - Literati Club Awards for
evaluation of CAE programs; learning theory; modalities of
technology; education essence; instructional design and Excellence 2000: Highly
development; systems and tools for CBT authors; Commended Author
instructional technology for adult learning; implementation
and management of CAE; instructional television. Thesis - Award for the article
Design of a web portal for academics
https://repository.up.ac.za/handle/2263/23333 (Afrikaans) "Organisational
With distinction (Academic honorary colours) (University of transformation at an
Pretoria, 2001)
academic information
■ B.Bibl (Hons) (University of Johannesburg - 1979)
■ B.Bibl (Ed) (University of Johannesburg - 1976) service" Library
Management, vol. 20,
issue 5, 1999 (MCB
University Press)
PROJECT EXAMPLES

● Strategic management Chief of the Defence

● Balanced Scorecard implementation Force recommendation
● E-Strategy medal
● Research Data Management (RDM)
● Makerspace
● Digital Scholarship Centre Best student of the
● Digitisation Southern Transvaal
● UP Portal (initially meant to be an academic portal)
branch of the South
● Library and UP competency- based management system
● Institutional and data repositories African Institute for
● Overdrive Librarianship and
● Social Media Information Science
● Web design training for Information Specialists
● e-Research
● Open science / research
● VRE’s / Academic portal LANGUAGES

Afrikaans

ACADEMIC ARTICLES English

 Mushi, G.E., Pienaar, H., van Deventer, M. 2020.
Identifying and Implementing Relevant Research Data
ACADEMIC ACTIVITIES
Management Services for the Library at the University of
Dodoma, Tanzania. Data Science Journal, 19:1, pp. 1-9,
DOI: https://doi.org/105334/dsi-2020-001 Study leader and external
 Pienaar, H., Van der Walt, I., Kruger, S. 2019. Building a examiner of Master and
Digital Scholarship Centre on the successes of a Library Doctorate theses and
Makerspace. Ariadne, Issue 78, January 2019. dissertations
http://www.Ariadne.ac.uk/issue/78/Pienaar-et-all// Reviewer of conference
 Matlatse, R., Pienaar, H., Van Deventer, M. 2017. abstracts and academic
Mobilising a Nation: RDM Training and Education in articles
South Africa. International Journal of Digital Curation.
Lecturer UP-Carnegie M.IT
2017. Vol.12, Iss. 1, pp. 299-310.
and CPD courses*
http://www.ijdc.net/article/view/579 ;
https://doi.org/10.2218/ijdc.v12i2.579

 Van Deventer, M., Pienaar, H. 2015. Research Data

Management in a Developing Country: A Personal
 Journey. International Journal of Digital Curation. 2015,
Vol. 10, No. 2, pp. 33-47.
http://www.ijdc.net/index.php/ijdc/article/view/380 ;
doi:10.2218/ijdc.v10i2.380
 Penzhorn, C., Pienaar, H. 2009.The use of social
networking tools for innovative service delivery at the
University of Pretoria Library. Innovation: journal of
appropriate librarianship and information work in
Southern Africa. 38, June 2009: 66-77.
http://www.innovation.ukzn.ac.za/innovationbase.htm ;
https://repository.up.ac.za/upspace/handle/2263/14331
 Van Deventer, M., Pienaar, H. 2009. Report on the 2nd
African Digital Scholarship and Curation Conference. D-
Lib Magazine, 15 (7/8), July / August 2009.
http://www.dlib.org/dlib/july09/vandeventer/07vandeventer
.html
 Pienaar, H., Van Deventer, M. 2009. To VRE or not to
VRE? Do South African malaria researchers need a
virtual research environment? Ariadne, 59, April 2009.
http://www.ariadne.ac.uk/issue59/pienaar-vandeventer/.
 Pienaar, H., Smith, I. 2008. Development of a library 2.0
service model for an African library. Library Hi Tech
News, 25(5): 7-10.
http://www.emeraldinsight.com/Insight/viewContainer.do;j
sessionid=78A376CF81DB520E7A35DEC90D1DB231?
containerType=Issue&containerId=6013282
 Van Deventer, M.J., Pienaar, H. 2008. South African
repositories: bridging knowledge divides. Ariadne, 55,
April 2008.
http://www.ariadne.ac.uk/issue55/vandeventer-pienaar/;
https://www.up.ac.za/dspace/handle/2263/8615

 Pienaar, H. Librarians speak up: How is your library using

2.0 to reach users? 2007. Library Connect Newsletter,
October 2007, 5 (4): 8.
http://libraryconnect.elsevier.com/lcn/0504/lcn050407.htm
l
 Page-Shipp, RJ., Hammes, M., Pienaar, H., Reagon, F.,
Thomas, G., van Deventer, MJ., Veldsman, V. 2005.
eResearch support services: responding to a challenge
facing the South African research and information
communities. SA Journal of Information Management,
December 2005, 7(4) http://www.sajim.co.za/default.asp?
to=peer4vol7nr4 ;
https://www.up.ac.za/dspace/handle/2263/1806
 Pienaar, H. 2003. Design and development of an
academic portal. Libri, June 2003, 53(2): 118-129.
http://citeseerx.ist.psu.edu/viewdoc/download?
doi=10.1.1.430.3604&rep=rep1&type=pdf
 Pienaar, H., Conradie, F. 2001. Design and development
of a portal for academics at the University of Pretoria.
Mousaion, 2001, 19(2), 86-89.
http://reference.sabinet.co.za/sa_epublication_article/mou
saion_v19_n2_a8
 Pienaar, H., Penzhorn, C. 2000. Using the Balanced
Scorecard to facilitate strategic management at an
academic information service. Libri, September 2000,
50(3): 202-209. http://www.librijournal.org/pdf/2000-
3pp202-209.pdf
 Pienaar, H., et al. 1999. Organisational transformation at
an academic information service. Library Management,
1999, 20(5): 266-272.
http://www.emeraldinsight.com/Insight/ViewContentServle
t;jsessionid=E7330D33FBBDCC30063D8794964E932D?
Filename=Published/EmeraldFullTextArticle/Pdf/0150200
502.pdf

 Pienaar, H., Boshoff, A.B. 1996. Relationship between

creativity and innovation in university libraries and the
organizational climate. South African Journal of Library
and Information Science, June 1996, 64(2):67-75.
http://connection.ebscohost.com/c/articles/9609116480/re
 lationship-between-creativity-innovation-university-
libraries-organizational
 Pienaar, H. 1996. 'n Raamwerk vir die meting van
biblioteke en inligtingdienste. Mousaion, 1996, 14(1):105-
120. https://getinfo.de/en/search/id/BLSE
%3ARN008146433/
 Pienaar, H. 1995. Kreatiewe en innoverende
universiteitsbiblioteke. South African Journal of Library
and Information Science, September 1995, 63(3):107-
113.
 Pienaar, H., Nieuwoudt, B.A., van der Walt, A.J. 1993.
Akademiese werkstasie aan die Universiteit van Pretoria:
bekendstelling van die konsep. South African Journal of
Library and Information Science, December 1993,
61(4):149-154.
 Boon, J.A., de Bruin, H., Pienaar, H. 1992. Nasionale
inligtingstelsel vir lopende navorsing in Suid-Afrika. South
African Journal of Library and Information Science, March
1992, 60(1):10-18.
 Pienaar, H. 1991. Geïntegreerde persoonlik akademiese
inligtingstelsel: 'n verkennende studie. South African
Journal of Library and Information Science, March 1991,
59(1):109-128.
 Pienaar, H. 1991. Inligtingkundigheid in 'n geïntegreerde
akademiese inligtingstelsel. Mousaion, 3(9):109-128.
 Boon, J.A., Pienaar, H. 1989. Some ideas on the
microcomputer and the information/knowledge
workstation. Microcomputers for Information
Management, June 1989, 6(2):113-122

ACADEMIC PAPERS / PRESENTATIONS

 Pienaar, H. 2021. Society 5.0 – an introduction (humanity

and technology in harmony). Guest lecture to M.IT
students, 13 September 2021, Department of Information
Science, University of Pretoria, Pretoria. DOI:
 10.13140/RG.2.231701.76001.
https://www.slideshare.net/heila1/society-5
 Pienaar, H., van Deventer, M. 2019. Investigating RDM
activities in Africa-a review of research conducted by UP-
Carnegie M.IT students. NICIS DIRISA research data
workshop. 2-4 July 2019, Pretoria
NRDW2019_Proceedings_DIRISA-WebPublication-
Final.pdf
 Pienaar, H. 2019. Strategy and implementation plan to
create a 21st Century Academic Library. University of
Pretoria and the Carnegie Corporation of New York
Capstone Conference, 25-29 March 2019, Pretoria.
https://www.slideshare.net/heila1/strategy-and-
implementation-plan-to-create-a-21st-century-academic-
library
 Pienaar, H. 2019. Scenario discussion: How do these
latest trends impact on your library? University of Pretoria
and the Carnegie Corporation of New York Capstone
Conference, 25-29 March 2019, Pretoria.
https://www.slideshare.net/heila1/scenario-discussion-
how-do-these-latest-trends-impact-your-library
 Pienaar, H. 2019. Open Science / Open Research
overview. University of Pretoria and the Carnegie
Corporation of New York Capstone Conference, 25-29
March 2019, Pretoria.
https://www.slideshare.net/heila1/open-
sciencerefresher2019
 Pienaar, H. 2018. The world of research data - when
should data be closed, shared or open.
CHPC Conference, DIRISA track, 5 December 2018.
Cape Town. 
https://www.slideshare.net/heila1/the-world-of-
research-data-when-should-data-be-closed-shared-or-
open
 Pienaar, H. 2017. What infrastructure is necessary for
successful research data management (RDM) at
universities? CHPC National Conference, DIRISA
session, 6 December 2017, Pretoria, South Africa.
http://hdl.handle.net/2263/63455
 Pienaar, H. et al. 2017. Criteria and evaluation of
research data repository platforms @ the University of
Pretoria, South Africa. Research Data Alliance 9th Plenary
Meeting, Repository Platforms for Research Data IG
session, 7 May 2017, Barcelona, Spain.
https://www.rd-
alliance.org/system/files/documents/3%20RDAevaluationr
epositoriesUP.pdf
 Pienaar, H. Matlatse, R., van Deventer, M. 2017.
Mobilising a nation: RDM education and training in South
Africa. 11th Digital Curation Conference, 20-23 February
2017, Edinburgh, United Kingdom.
http://www.dcc.ac.uk/sites/default/files/documents/IDCC1
7~/presentations/IDCC17Training%20in%20SA%20rev
%20MvDHeila.pdf
 Pienaar, H., van Deventer, M., Gcukumana, S., Olivier,
E., Msweli, Z. 2016. Changing research workflows at the
University of Pretoria (UP) and the CSIR: results of an
international study. 2016. 13th International Southern
African Online Meeting. 7-10 Junie 2016, CSIR
International Conference Centre, Pretoria, South Africa.
https://custom.cvent.com/98DB067D696243BD8FE5F649
6A4DFC5F/files/78861cfc60654227977dc6c14530023f.p
df
 Pienaar, H. 2015. DIRISA repository prototype (based on
Islandora). Codata South Africa: Data Citation Workshop
2016, 10 December, 2015, CSIR, Pretoria, South Africa.
https://nedicc.files.wordpress.com/2015/12/hp-dirisa-
repository-prototype.pdf
 Pienaar, H., Van der Walt, I. 2015. What researchers
want in terms of research data management. Sanlic
conference, 19-20 May 2015, Gauteng, South Africa.
http://www.sanlic.org.za/sanlic-workshops/73-sanlic-
workshops
 Pienaar, H., Van Deventer, M.J. 2015. Research Data
Management (RDM) in a Developing Country: a personal
journey. 10th Digital Curation Conference, 9-12 February
2015, London, United Kingdom.
http://www.dcc.ac.uk/sites/default/files/documents/IDCC1
 5/Presentations%20Day%202/C3/Research%20Data
%20Management%20in%20a%20Developing
%20Country.pdf Session report (blog):
http://www.dcc.ac.uk/blog/idcc15-session-report-decade-
digital-curation
 Pienaar, H. 2014. Developing an institutional research
data management plan: Guidelines. The 2014 LIS
Research Symposium, 24-25 July 2014, Unisa Science
Campus, South Africa. Also presented at the e-Research
Africa Conference 2014, 23-26 November 2014, UCT,
Cape Town.
http://www.eresearch.ac.za/sites/default/files/image_tool/i
mages/140/eResearch_Africa_programme_final_nov2014
.pdf
 Pienaar, H., Van der Walt, I. 2014. ‘Makerspaces’: should
South Africa join the hype? 12th SAOIM Conference, 3-6
June, Pretoria, South Africa. Also presented at the Unisa
Library Technology showcase, 29-30 September 2014.
https://saoug.files.wordpress.com/2014/06/makerspaceso
nline5june2014.pdf
 Pienaar, H., Van der Walt, I. 2014. Research data
management at the University of Pretoria. 12th SAOIM
Conference, 3-6 June, Pretoria, South Africa. Also
presented at the Unisa Library Technology showcase, 29-
30 September 2014.
https://saoug.files.wordpress.com/2014/06/rdmsaoug-5-
jun-2014.pdf

 Pienaar, H. et al. 2013. What does it take to become a
4x4 Librarian? Implementing the Overdrive e-Book
lending system! Sanlic 2013 Ever Evolving e-Books
Workshop, 13-16 May 2013, Muldersdrift, Johannesburg,
South Africa. http://hdl.handle.net/2263/21605;
http://www.sanlic.org.za/sanlic-workshops. Paper also
presented at the 5th African Conference for Digital
Scholarship and Curation, University of KwaZulu-Natal,
Durban, 26-28 June 2013.
http://nedicc.wordpress.com/5th-african-conference-for-
digital-scholarship-and-curation/
 Van Deventer, M.J. & Pienaar, H. 2012. Employing the
Moodle Platform as a VRE Tool while Teaching
eResearch Skills to Masters and PhD Students. 4th
International Conference on Education Technology and
Computer (ICETC 2012). Cape Town.
 Pienaar, H & Van Deventer, MJ. 2012. The role of virtual
research environments within the context of an e-
Research framework. 11th SAOIM Conference, Sandton
Convention Centre, 5-8 June 2012.
http://saoug.org.za/11th-saoim-workshops-and-
conference-presentations/
http://hdl.handle.net/2263/19211
 Pienaar, H. 2010. Survey of research data management
practices at the University of Pretoria, South Africa:
October 2009 – March 2010. 22nd International CODATA
Conference, Cape Town, South Africa
http://www.codata2010.com/ 24-27 October 2010.
http://www.slideshare.net/heila1/survey-of-research-data-
management-practices-up2010
http://repository.up.ac.za/upspace/handle/2263/15154;
presented the paper also at: 2011 African Digital
Scholarship Conference; Unisa open access event, 2011;
DST/HSRC/UP workshop on data curation in Social
Sciences and Humanities, 2012.
 Penzhorn, C. & Pienaar, H. 2009. The Academic Library
as Partner in Support of Scholarship. In I. Gibson et al.
(Eds.), Proceedings of Society for Information Technology
& Teacher Education International Conference 2009 (pp.
2930-2935). Chesapeake, VA: AACE.
http://www.editlib.org/noaccess/31085
 Pienaar, H., Van Deventer, M. 2009. Using the Balanced
Scorecard to formulate your library’s e-Strategy. SLIS
workshop, Mintek, Johannesburg. 21 August 2009.
http://repository.up.ac.za/upspace/handle/2263/11260;
http://www.slideshare.net/heila1/using-the-balanced-
scorecard-to-formulate-your-librarys-estrategy
 Van Deventer, M., Pienaar, H., Morris, J, Ngcete, Z.
2009. Virtual research environments: learning gained
from a situation and needs analysis for malaria
 researchers. African Digital Scholarship and Curation
Conference. Pretoria. 12-14 May 2009.
http://www.library.up.ac.za/digi/programme.htm
 Pienaar, H., van Deventer, M. 2009. Conceptual
framework for a Malaria VRE in South Africa. The
Research Information Centre (RIC) Stakeholder Event,
British Library, London, 23 March 2009
https://www.up.ac.za/dspace/handle/2263/9734 ;
http://www.slideshare.net/heila1/conceptual-framework-
for-a-malaria-vre-in-south-africa
 Pienaar, H. Libraries on the move - shifting barriers,
going places, sharing spaces. Stellenbosch University
Library 10th annual symposium, 6-7 November 2008.
Stellenbosch.
https://www.up.ac.za/dspace/handle/2263/7877 ;
http://www.slideshare.net/heila1/stellenbosch08social-
presentation/
 Van Deventer, M., Pienaar, H. Advance & attack:
technology demonstrator to the rescue …and beyond.
International Internet Librarian 2008 conference. London.
16-17 October 2008.
https://www.up.ac.za/dspace/handle/2263/7878
 Pienaar, H. Development and implementation of an e-
Information Strategy for an academic library. Libraries &
Information Management Forum 2008, Hilton Hotel,
Sandton, Johannesburg, South Africa. 21-22 August
2008. http://hdl.handle.net/2263/6721
 Pienaar, H. Digital Scholarship and the role of the
university library. Ninth Southern African Online
Information Meeting. CSIR Conference Centre, Pretoria.
3-5 June 2008. http://hdl.handle.net/2263/5830
 Van Deventer, M.J., Pienaar, H. Getting Executive Buy-
In: The Value of Technology Demonstrators. Ninth
Southern African Online Information Meeting. CSIR
Conference Centre, Pretoria. 3-5 June 2008.
http://researchspace.csir.co.za/dspace/handle/10204/226
3
 Bothma, T., Pienaar, H., Hammes, M. Towards open
scholarship at the University of Pretoria.16th
 BOBCATSSS Symposium 2008 – Providing Access to
Information for Everyone. Zadar, Croatia, 28-30 January
2008.
https://www.up.ac.za/dspace//handle/2263/4893
 Pienaar, H. Digital Scholarship and the role of the
university library. Digital Scholarship Conference on the
Theme: "Cutting Edge Digital Scholarship in the New
Millennium: Strategies, Prospects and Challenges for
University of Botswana", Gaborone, Botswana , 12-13
December 2007 (keynote address).
https://www.up.ac.za/dspace/handle/2263/4133
 Pienaar, H., van Deventer, M.J. Investigating the need for
a Virtual Research Environment (VRE) for Malaria
research in the South African context. South African
Malaria Initiative (SAMI) workshop, Rustenburg, 3-5
December 2007.
 Pienaar, H. Strategic issues of concern to libraries in
Southern Africa & the future of integrated library systems:
resources scenario. Innovative Library Director’s
Symposium for Southern Africa, Pretoria, 14 November
2007. https://www.up.ac.za/dspace/handle/2263/3
 Pienaar, H., Smith, I. Development of a Library 2.0
service model for an African library. World Library and
Information Congress (WLIC): 73rd IFLA General
Conference and Council, Durban, 21 August 2007.
https://www.up.ac.za/dspace/handle/2263/3335
 Smith, I., Pienaar, H. Adapt or die: energizing library staff
and academics through the development of digital
repositories. World Library and Information Congress
(WLIC): 73rd IFLA General Conference and Council,
Durban, 21 August 2007.
https://www.up.ac.za/dspace/handle/2263/3325
 Pienaar, H., van Deventer, M.J. Capturing knowledge in
institutional repositories ... playing leapfrog with giraffes.
Knowledge Management pre-conference workshop at the
World Library and Information Congress (WLIC): 73rd
IFLA General Conference and Council, Durban, 17
August 2007.
https://www.up.ac.za/dspace/handle/2263/3441
 Van Deventer, M.J., Pienaar, H. Investigating the need
for a virtual research environment (VRE) for malaria
research in SA. CODATA workshop for data sources for
sustainable development in SADC, NRF, Pretoria, 14-15
May 2007.
 Pienaar, H., Smith, I. Development and implementation of
an e-information strategy for a university library. Libraries
and Information Management Africa 2006 &
2007conference and workshop, Johannesburg, 25-26
Oktober 2006 & 7 February 2007.
(https://www.up.ac.za/dspace/handle/2263/999
https://www.up.ac.za/dspace/handle/2263/1681
 Pienaar, H., Hammes, M., Bothma, T. Making UP
research visible on the web. Citte conference, Pretoria,
18-20 September 2006.
https://www.up.ac.za/dspace/handle/2263/822
 Pienaar, H., Moropa, R. Online journal subscriptions.
eR3SA workshop, Johannesburg, 19 Junie 2006.
https://www.up.ac.za/dspace/handle/2263/1345
 Pienaar, H. e-Information strategy of the Academic
Information Service. Ditche IT conference & workshop,
Port Elizabeth, 16-18 Mei 2006.
https://www.up.ac.za/dspace/handle/2263/1346
 Pienaar, H, van Deventer, MJ. Developing a research
portal for South Africa. Internet Librarian International
2005, London, VK, 10-11 October 2005.
https://www.up.ac.za/dspace/handle/2263/1349
 Pienaar, H, Pretorius. J. What can a real research portal
offer Research South Africa. Gaelic Symposium 2005:
The eServices environment: changing to a higher gear,
Pretoria, Suid-Afrika, 9-10 Mei 2005.
https://www.up.ac.za/dspace/handle/2263/1350
 Pienaar, H., Conradie, F. Design and development of a
portal for academics. 6th Southern African Online
Information Meeting, Kempton Park, South Africa, 19-21
June 2001. (PowerPoint version)
 Pienaar, H., Penzhorn, C.E. Innovative implementation of
the Balanced Scorecard in an academic information
service. 3rd Northumbria International Conference on
 Performance Measurement in Libraries and Information
Services, Northumberland, England, 27-31 August 1999.
(Proceedings of the 3rd Northumbria International
Conference on Performance Measurement in Libraries
and Information Services "Value and Impact", School of
Information Studies, University of Northumbria at
Newcastle: 235-238)
 Gerryts, E.D., Pienaar, H. The key to the new library.
Conference of the International Association of
Technological University Libraries (IATUL), Chania,
Greece, 17-21 May, 1999.
 Pienaar, H., Russell, M.R., Roets, Y., Kriel, H. Launching
transformation at the Academic Information Service,
University of Pretoria. Conference of the International
Association of Technological University Libraries (IATUL),
Pretoria, South Africa, 1-5 June 1998.
 De Bruin, H., Roets, Y., Pienaar, H. An holistic view of
information management at South African universities.
CITTE conference, Cape Town, South Africa, April 1996.

Heila Pienaar
September 19. 2021
Pretoria
South Africa
https://www.slideshare.net/heila1/dr-heila-pienaar-cvapril2020