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Advantage of Grapevine or Informal Communication

The document discusses the advantages and disadvantages of informal or grapevine communication in organizations. Some key advantages include: it helps employees better understand information from management, allows them to freely voice grievances, and improves interpersonal relationships. However, disadvantages are that information can become distorted as it spreads unofficially, it's difficult to control, and can lead to misunderstandings or non-cooperation among employees.

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Chitepo Itayi Stephen
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270 views3 pages

Advantage of Grapevine or Informal Communication

The document discusses the advantages and disadvantages of informal or grapevine communication in organizations. Some key advantages include: it helps employees better understand information from management, allows them to freely voice grievances, and improves interpersonal relationships. However, disadvantages are that information can become distorted as it spreads unofficially, it's difficult to control, and can lead to misunderstandings or non-cooperation among employees.

Uploaded by

Chitepo Itayi Stephen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Advantage of grapevine or informal

communication
The advantages of informal communication are given below:

1. Interpret: The information is given by the top level management


under the formal system. It is easy for the employees to take the
explanation by informal system. So this system plays a vital role to
complete the work properly.
2. Present grievance: Under the informal system the employees
disclose their needs, sentiment and their emotions to others authority
without feeling any hesitation.
3. Alternate system: The management sometimes does not able to
reach all information by formal system. Informal system covers the
gap or familiarity of formal system.
4. Improved relationship: Any problem between the workers and
the management can be solved by informal system. So it makes good
relationships among the employees and the management.
5. Increase efficiency: Under the informal system, the employees
discuss their problem openly and they can solve it. For this, the work
is done properly and it develops the efficiency of the employee.
6. Providing recommendation: In this system the employees inform
their superior about their demands, problem and the way to develop
the implementation system of the work. As a result, it creates an
opportunity to send the recommendation to their management.
7. Flexibility: Informal communication is more flexible than formal
communication because it is free from all type of formalities.
8. Rapid communication: Informal communication transmits very
fast. Especially miss-information or rumor spread rapidly to others in
the organization.
9. Improve interpersonal relationship: Cooperation and
coordination in informal communication leads to improve
interpersonal relationship which is very much essential to carry out
the business activity smoothly.
10.Others: Improve labor management relationship. Free flow of
information. Remove mental distance. Evaluation of employees.
Obtain immediate feedback. Reliving frustration. Increasing
efficiency. Solution of problems and helping decision-making.
Enhance mutual trust etc.

Disadvantages of grapevine or informal


communication
The disadvantages of informal communication are as follows:

1. Distort meaning: Something the meaning and the subject matter of


the information is distorted in this system.
2. Spread rumor: In this system, the miss-information or rumor
spread rapidly. The original information may be transformed to
wrong information.
3. Misunderstanding: Under this system, generally, the employees do
not obey the formal authorization system. So it creates the
opportunity to develop misunderstanding.
4. Maintaining secrecy is impossible: In informal communication
system maximum communication is made by open discussion. So, it
is impossible to maintain the secrecy of the information.
5. Difficulty in controlling: Under informal communication system
no established rules or policy is obeyed. So it is very much difficult to
control the information.
6. Non-cooperation: Informal communication system sometimes
develops the adversary culture among the employees. So they are not
to be cooperative with each other and their efficiency may be reduced.
7. Others: Providing partial information. Not reliable. No documentary
evidence. Damaging discipline. Contradicting to formal information
etc.

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