Offer Id : 51366

Shuaib AS
Room No. 105, Trinity Building, kundhanahalli

Dear Shuaib AS,

Congratulations!
Sub: Offer of Employment

You have been selected to join 24/7 Customer Private Limited, a company that has been rated amongst the "Top 5 best performing
Contact Centers in the World" consistently for 3 years in a row. We are hopeful and confident that you will be able to build a successful
career with us and become a part of the "out-performance" culture at 24/7 Customer Private Limited.

We are pleased to offer you the position of Executive in 24/7 Customer Private Limited commencing from the Date 15-Sep-2021. The
following are the terms of employment with 24/7 Customer Private Limited.

1. Your Cost to Company ("CTC") will be as per the Annexure I enclosed. This will be applicable after your training period.
2. You will be required to work in shifts, with rotating weekly offs.
3. We will provide you a separate Letter of Appointment on the date of your joining.
4. Your joining formalities will be conducted remotely and is scheduled on 15-Sep-2021 at 4:00PM. You will receive a Zoom invite on
your registered email ID. You are requested to join the Zoom meeting on time without fail and be available throughout the sessionto
complete joining formalities.
5. Upon joining, you will be provided Foundation Level Education ("FLE") and Product Level Education ("PLE"). Once you successfully
complete your FLE, the Company will pay you the CTC retrospectively from the date of your joining the Company. It is hereby clarified
that your entitlement of the CTC (retrospectively from the date you joined the Company) would depend on the outcome of your FLE
results.
6. During the training period you will be entitled only two weekly offs. However, in case you require leave during training period on
account of any medical emergency, you may request the trainer and the trainer may consider your request on case to case basis.
7. In the event of permitted absence exceeding two continuous days, you will be required to restart the training program with the next
batch. Please note in such a case your employment will commence from the date you start training in the next batch and your
stipend/salary eligibility will commence accordingly.
8. You are requested to bring along the documents listed below WITHOUT FAIL on your day of joining for the purpose of
submission/verification:

 Six passport size color photographs (important) with white background (Formal Attire)
 Date of Birth proof certificate (Original and Photocopy)
 Latest Mark sheet/ Education certificates (Original and Photocopy)
 Previous Employment details (Service Certificate/ Relieving Letter if applicable in original)
 Last drawn Pay slip (if applicable in original)
 A valid Passport / Driver’s license/ Aadhar Card/ Voter ID / Nationalised Bank Passbook with photo attested (Original &
Photocopy)

If you have any queries pertaining to this offer letter please call us at - 9845526247/9945200330

Please confirm the acceptance of the offer letter by clicking the link sent to your registered email id along with your offer letter. If we do
not receive the acceptance by 10:00 PM of 14-Sep-2021 and if you do not join the Company on 15-Sep-2021 this offer will automatically
expire and deemed to have been withdrawn.

Once again wishing you the very best and looking forward to your successful career at 24/7 Customer Private Limited.

With Best Wishes,

Shivesh Kundan
VP - HR-Recruitment

This is a system generated letter and does not require any signatures.

24/7 Customer Pvt.ltd., Prestige Tech Platina-2, Survey Nos.32/1, 32/2, 34/1, 34/2, 34/3, 34/4, Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road between Sarjapur
and Marthahalli, Bangalore-560087. India, Tel.+9179427247, Fax.+9130582469, www.247-inc.com.
24/7 Customer Pvt.ltd., Prestige Tech Platina-2, Survey Nos.32/1, 32/2, 34/1, 34/2, 34/3, 34/4, Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road between Sarjapur
and Marthahalli, Bangalore-560087. India, Tel.+9179427247, Fax.+9130582469, www.247-inc.com.
 Name : Shuaib AS
Annexure I

With Best Wishes,

This is a system generated letter and does not require any signatures.

24/7 Customer Pvt.ltd., Prestige Tech Platina-2, Survey Nos.32/1, 32/2, 34/1, 34/2, 34/3, 34/4, Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road between Sarjapur
and Marthahalli, Bangalore-560087. India, Tel.+9179427247, Fax.+9130582469, www.247-inc.com.
 Annexure II

With Best Wishes,

This is a system generated letter and does not require any signatures.

24/7 Customer Pvt.ltd., Prestige Tech Platina-2, Survey Nos.32/1, 32/2, 34/1, 34/2, 34/3, 34/4, Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road between Sarjapur
and Marthahalli, Bangalore-560087. India, Tel.+9179427247, Fax.+9130582469, www.247-inc.com.