INFOSYS

PROCUREMENT
AND
PLANNING
PRACTICE
 Need for best-of-breed Infosys provides an integrated
planning and procurement end-to-end planning and
solutions in today’s era procurement solution
In today’s cut-throat competition, With a 15-year mature supply chain
organizations are increasingly realizing the planning and procurement practice, and
relevance of lean and optimal supply chain 130+ engagements across 40+ clients,
planning. As a result, they have started Infosys provides the entire spectrum of
leveraging the best-of-breed solutions services across all the verticals.
available in the market for the job. Market
Our planning and procurement services
leaders who are able to achieve demand
include:
forecasting accuracy of >75%, operate at
15% less inventory and 10% lower stock- • Process consulting
outs vs. the competition.
• Diagnostics and landscape assessment
To put things into perspective, even a
• Package evaluation
1% inventory reduction for a $1 billion
company translates to at least $1 million in • Product implementation and roll-
outs (JDA / Logility / Quintiq / Ariba /
savings each year.
Emptoris)
Another growing demand is for efficient
enterprise applications in source-to-pay • Integration
domain. The industry outlook strongly • Testing
indicates that S2P processes would benefit
from features like e-commerce portals
• Functional and technical upgrades and
steady state maintenance
and automated workflows. Organizations
today, are constantly striving to improve • Continuous improvement
service standards to internal customers,
cost efficiencies, and to minimize
`maverick’ spending in collaboration
with vendors.

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 Planning

Enterprise Assortment Size scaling and Floor planning and Demand planning Replenishment Planning in
Allocation
planning planning store clustering space planning (in-season) (in-season) retail domain

Planning in Demand Fulfillment Master Transportation

Procurement planning planning scheduling planning
CPG / MFG / Pharma domain
Requisition and e-Invoicing and
Sourcing and contracts Spend analysis
order management payments

Process consulting

Insurance, healthcare, and life sciences

Transportation, media, and services
Hi-Tech and discrete manufacturing
Supply chain design / diagnostics

Communication service providers

Banking and capital markets
Package evaluation / selection

Retail, distribution, and CPG

Automotive and aerospace

Package / process readiness
Service offerings

Implementation / roll-out
Version upgrades
Enhancements and customizations
System integration

Steady state maintenance

Continuous improvement
Help desk management
Vertical expertise

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 Aimed at providing a great value lever to Forecast tuning cheat sheets
clients, we have a dedicated planning and
Safety stock-service level
procurement CoE with a continual focus on
determination tool
developing prototypes, reusable tools, and
accelerators. Some of the unique solutions Automated plan-failure-handling
presented by the CoE are: tool

• Pre-built flexible JDA demand / System uptime availability tool

fulfillment / assortment planning Service run-time environment
framework for a faster go-to-market metrics tool
and reduced cost for roll-outs due to
Flexible editor performance
flexibility and scalability of framework
monitoring tool
• JDA demand / fulfillment upgrade
Baseline performance metrics tool
tool kits (such as data mapping
template, configuration template, JDA • Ariba on-demand testing toolkit
process automation framework, data Helps finalizing testing strategy for
migration – resulting in faster upgrades on-demand Ariba implementation
and fast-track implementation testing
• JDA support tool kits resulting
cycles with the necessary depth
in higher productivity of planners,
and coverage. This results in shorter
increased stability, and availability of
testing cycles, automated regression
JDA applications
testing workbench, and increases the
effectiveness and efficiency of the roll-
out platform

External Document © 2018 Infosys Limited

 Infosys planning and procurement practice

15+ 130+ 40+ JDA Center of Excellence accelerators,

years practice engagements clients L-100/200 certification, KM, POV / White papers

NA, 85%
EMEA, ASIA, LAR, 15%
40+
Global presence Tools / Accelerators Alliance
Consulting Implementation Maintenance Integration and
5% 15%
Functional custom development
40% >10 years
55% Techno-f unctional 40%
45% 5–10 years
Project management <5 years

Skills profile Service offerings

External Document © 2018 Infosys Limited

 Supply chain procurement success stories

Leading UK-based multinational

Leading European bank Leading US-based coffee company
pharmaceutical company

Infosys solution Infosys solution Infosys solution

• Implemented source-to-pay • Implemented Ariba • Performed assessment

Ariba cloud solution procure-to-pay cloud solution, of existing contracts
designing IT processes for management process
• Led business process indirect procurement from
review workshops, solution
scratch, Ariba SME consulting,
• Studied as-is manual
architecture development, processes, recommended
and product fit-gap analysis
and finalization of solution to-be systemic process, and
design, test management, • Built workflows / catalogs / implemented the future
data management, and rate cards as part of service contract management
migration, as well as global procurement configurations, system based on the IBM
roll-outs test management, data Emptoris platform as a part
management, and deployment of a hosted solution
support

Outcomes achieved Outcomes achieved Outcomes achieved

Client achieved benefits across • Cost savings with global P2P • Centralized electronic
their financial, compliance, and solution storage, retrieval,
maintenance, and version
business
• Improved procurement control of contractual
Financial: efficiencies in purchase orders
documents
and invoices
• Process efficiency with
• Reduced contract creation
end-to-end coverage • Advanced electronic time from weeks to days
communication with vendors
• Cost savings with global and other stakeholders • Improved contract creation
platform
throughout the procurement process and administration
Compliance: processes (performance measurement,

• Transparent reporting for • Improved data visibility for audits, and reporting)
analysis planning and control of

• Drive compliance improvement indirect procurement

Functionality:
• Improve P2P process efficiency
and effectiveness

• Support and maintain

online bidding and contract
management

External Document © 2018 Infosys Limited

Supply chain planning success stories

Leading US-based multinational

Leading US grocery retailer Leading CPG company in US
food and beverages company

Infosys solution Infosys solution Infosys solution

• End-to-end implementation • Implemented JDA- • Implementation,

of JDA demand and Manugistics to infrastructure support, and
fulfillment, which included execute `time-phased application maintenance,
installation, design, build, replenishment’ concept to for product supply suite of
testing, end-user training, resolve issues related to low applications which included,
and steady state support for inventory turns, high cost JDA / Manugistics demand
client’s UK operations of inventory, and high cost planning, fulfillment,
of labor at the stores and collaborate, market manager,
• Built customizations such as: warehouses monitor, reporting, demand
Automated maintenance classification, and strategy
of demand allocation modules for multiple
calendar business models which
Automated sourcing, further included, warehouse
auto-population of OTC, direct store delivery,
planning parameters for and VMI
new product

Aggregated production
planning to reduce the
inventory across supply
chain

Outcomes achieved Outcomes achieved Outcomes achieved

• Unification of five planning • Reduction of 5%—15% in • Faster implementations

instances into a single, inventories at the warehouses
harmonized planning instance while maintaining service
• Stable systems with
productivity improvement
for the snacks and beverage levels
through automation
business
• Increased in-stock percentages • Improved service level
• Reduction of organization-wide of 2%—6%
with less outages ensured
inventory by over 15%, with
substantial improvement in
• Reduction in lost opportunity increased client satisfaction
by 30%—50% (demand
service levels
visibility led to greater
• Reduction in TCO
collaboration between the
vendors and the retailer)

External Document © 2018 Infosys Limited

For more information, contact [email protected]

© 2018 Infosys Limited, Bengaluru, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change without notice. Infosys
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