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Ob Cheat Sheet

The document discusses several topics related to organizational behavior, including attitude and job satisfaction, personality, and perception. It covers the components of attitude, different types of job attitudes like job satisfaction and involvement, and factors that influence and outcomes of job satisfaction. Causes of job dissatisfaction are also examined, along with models of personality and values. The "dark triad" personality traits of Machiavellianism, narcissism, and psychopathy are defined.

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Grimoire Hearts
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214 views

Ob Cheat Sheet

The document discusses several topics related to organizational behavior, including attitude and job satisfaction, personality, and perception. It covers the components of attitude, different types of job attitudes like job satisfaction and involvement, and factors that influence and outcomes of job satisfaction. Causes of job dissatisfaction are also examined, along with models of personality and values. The "dark triad" personality traits of Machiavellianism, narcissism, and psychopathy are defined.

Uploaded by

Grimoire Hearts
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Attitude & Job Satisfaction

Personality

Perception

Motivation

Group Dynamics

Leadership

Power & Politics

Organizational Design – Structural Arrangements

Organizational Culture

Organizational Change Management


Attitude & Job Satisfaction
·         Components

o   Cognitive component

o   Affective Component

o   Behavioral component              pg 85-86          

·         Job Attitudes

o   Job Satisfaction

§  A positive feeling about one’s job resulting from an evaluation of its


characteristics     pg 88

o   Job Involvement

§  The degree to which a person identifies with a job, actively participates


in it, and considers performance important to self worth

o   Psychological empowerment

§  Employees belief in the degree to which they affect their work


environment , their competence , the meaningfulness of their job and
their autonomy in their work

 Organisational commitment
o  degree to which an employee identifies with the particular
organisation and its goals and wishes to maintain membership
in the organisation   
 Perceived organisational support
o  the degree to which employees believe an Organisation
values their contribution and cares about their well being        
pg 89
 Employee engagement
o And employees involvement with, satisfaction with ,and
enthusiasm for the work he or she does             pg 90

Job Satisfaction

Measuring job satisfaction                                page 92

Cause of job satisfaction      

 Job conditions
  Personality
  Pay
  CSR

 outcomes of job satisfaction


 Job performance 
  organisational citizenship behaviour
  customer satisfaction
  life satisfaction

Impact of job dissatisfaction                             pg 97-100

 Exit            Destructive  and active


  Voice          active and constructive
  Loyalty         constructive and passive
  Neglect          destructive and passive
     counterproductive behaviour                     pg 101
o Actions that actively damage the  organisation, including stealing,
behaving aggressively towards co-workers, or being late or absent
o Absenteeism
o  turnover

Personality and values


the sum of ways in which individual reacts to and interacts with
others
 
Personality model                                                              pg 163
 Conscientiousness
o  personality dimension that describes someone who is responsible,
dependable, persisted and organised
 Emotional stability
o  personality dimension that characterizes someone has come, self
Celkon, and Secure versus nervous, depressed and insecure
 Extraversion
o  a personality dimension describing someone who is sociable,
gregarious and assertive
 Openness to experience
o  personality dimension that character is someone in terms of
imagination, sensitivity E and curiosity
 Agreeableness
o  mention that describe someone who is good nature, cooperative and
trusting
 what to look for parameters when looking for personality-              pg 165-166
1. Emotional stability
2.  Extraversion
3. Openness
4.  Agreeableness
5.    conscientiousness 
 The dark triad
o   Machiavellianism
  the degree to which an individual is pragmatic, maintain
emotional distance, and believes that ends can justify means
o Narcissism
   the tendency to be arrogant, have a ground or a sense of self
importance, requires excessive admiration, and possess the
sense of entitlement
o  Psychopathy
  tendency for a lack of concern for others and a lack of guilt or
remorse when actions cause harm 
o Antisocial
o  borderline people who have low self esteem and high uncertainty
o   Schizotypal
o Avoidant 

Personalties that are power

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