T24

Online Training
Participant
Handbook

Rev 1.6

T24-Online Training Participant Handbook Rev 1.6 Page 1 of 15

October 2006
Note: Text that is different from the previous version is highlighted.
 TABLE OF CONTENTS
TABLE OF CONTENTS ....................................................................................................................................2
INTRODUCTION................................................................................................................................................3
BEFORE YOU BEGIN ....................................................................................................................................3
THE FIRST THING TO DO IS REGISTER ..................................................................................................4
WHEN YOU COMMENCE TRAINING, PLEASE LOG IN ......................................................................5
YOUR REGISTERED COURSES ARE LISTED..........................................................................................6
EACH COURSE CONTAINS SEPARATE LESSONS.................................................................................7
LESSONS ..........................................................................................................................................................7
MOST REFERENCES ARE ON THE TRAINING WEBSITE ..................................................................8
REAL LEARNING IS AN EXCHANGE OF IDEAS ....................................................................................9
NAVIGATING THE DISCUSSION FORUM .............................................................................................10
RESPONDING TO THE DISCUSSION QUESTIONS ..............................................................................11
TELL US HOW WELL WE SERVED YOU ................................................................................................13
OTHER FEATURES.........................................................................................................................................14
EDIT PROFILE...............................................................................................................................................14
GLOSSARY ....................................................................................................................................................14
MESSAGES ....................................................................................................................................................14
SCHEDULE ....................................................................................................................................................15

T24-Online Training Participant Handbook Rev 1.6 Page 2 of 15

 INTRODUCTION
This guide is designed to answer technical questions related to CAEAL online training
courses. Further technical support is available during regular business hours (Eastern
Time). Training support is available by email at [email protected] or by
telephone at (613) 233-5300. Technical questions relating to the website itself should be
directed to The Learning Library at [email protected] or toll-free at 1-877-
762-9322

BEFORE YOU BEGIN

In order to facilitate your use of CAEAL Online Training, please read through the
following guidelines:

• CAEAL Online Training web pages are best viewed when using the most recent
browser versions (Netscape 7 or Explorer 6).

o For Microsoft Internet Explorer:

http://www.microsoft.com/windows/ie/downloads/default.mspx
o For Netscape Communicator:
http://channels.netscape.com/ns/browsers/default.jsp

• Candidates will also need Adobe Reader, which can be downloaded from the
online training website (click on the Downloads tab).
• Since this is an online course, a high-speed Internet connection is desirable, but
not necessary. The minimum requirement, for successful viewing, is a 56K
Internet connection.

Please Note:
If you are experiencing technical difficulties with CAEAL Online Training, please make
sure that you have downloaded and installed the latest version of your Internet browser
before contacting our technical support team.

T24-Online Training Participant Handbook Rev 1.6 Page 3 of 15

 THE FIRST THING TO DO IS REGISTER
The CAEAL Online Training website can be reached at http://caeal.dameco.com or
through the Online Training link at http://www.caeal.ca. Either of these methods will
bring users to the welcome page for CAEAL Online Training. From this page you can
view the Course Catalogue and register for your selected course.

After viewing the course catalogue, find the course you desire to take. Select the
appropriate session from the drop down menu and then select “Apply Now”. You will be
prompted to create a user name and password, which will then be used to login into both
the Online Training and Discussion Areas.

This user name and password is required in order to create the account that you will use
during your training. If you have any difficulties registering for Online Training, please
contact CAEAL at [email protected].

T24-Online Training Participant Handbook Rev 1.6 Page 4 of 15

 WHEN YOU COMMENCE TRAINING, PLEASE LOG IN
The CAEAL Online Training website can be reached at http://caeal.dameco.com or
through the Online Training link at http://www.caeal.ca. Either of these methods will
bring users to the welcome page for CAEAL Online Training. This page features a
welcome note and links to available courses. This page also allows users to login to their
training accounts.

Users will be prompted for their User Name and Password. When entered correctly, you
will be directed to the CAEAL Online Training homepage.

Please Note:
Your User Name is the email address that you supplied to CAEAL with your registration.
Your Password will be sent to the email address you provided, prior to the course start
date. Your User Name and Password will be the same for all CAEAL Online Training
courses for which you choose to register. If you do not remember your password, simply
click on “Forgot Password” and enter your email address. The password that corresponds
to this address will be sent within 15 minutes.

If you have further difficulties accessing the Online Training site, please contact CAEAL
at [email protected].

T24-Online Training Participant Handbook Rev 1.6 Page 5 of 15

 YOUR REGISTERED COURSES ARE LISTED
The CAEAL Online Training My Courses page is the first page that is brought up after
you have successfully entered your User Name and Password.

This page is made up of three important sections:

• Sub-menus at the top right of the page (Home, About, Help)
• Main menu on the left side of the page
• Content located in the centre of the page

The sub-menus allow you to navigate the site. Clicking on the Home tab will bring you
back to the main screen. “About Us” provides users with information about CAEAL and
the Training program. Finally, “Help” brings you to the help guide, which includes
information on how you can reach CAEAL for further information.

In the main menu, you can access links to “Course Catalog” of available courses; a
“Glossary”, which includes terms from all courses; your “Messages” centre; and a link to
“Edit Profile”, where you can change your password.

The online courses are listed in the Content section, showing sessions you have registered
for. Click on a session to access your online course.

T24-Online Training Participant Handbook Rev 1.6 Page 6 of 15

 EACH COURSE CONTAINS SEPARATE LESSONS

LESSONS

To start your online course, click on the introduction. Read through the first lesson,
including the articles in PDF format. These can be downloaded by clicking on the
“Adobe PDF” icons to the left of the articles’ names. When you have finished the first
lesson, you can move onto the next by clicking on the links at the top and bottom of the
lesson. You can access the lessons for the entire duration of the session as many times as
you wish.

The course material is broken down into lessons. Within each lesson, specific objectives
are listed as well as instructions on how to complete each lesson. Directions are provided
to guide you through the readings, other reference materials, and work to be completed.

Reminder:
Do not forget to submit your answers to the discussion questions for each lesson. The
instructor will read the submissions on the Discussion page and will assign participation
marks for each student. These marks will affect your overall course mark.

T24-Online Training Participant Handbook Rev 1.6 Page 7 of 15

MOST REFERENCES ARE ON THE TRAINING WEBSITE
All needed files for the online courses can be found in the “Downloads” tab on the left
side of the page. Simply click on the file name to download it to your computer. A link
to the Adobe
webpage is included. If you do not already have Adobe Acrobat Reader
installed on your computer, you will need to download this file in order to read the course
materials.

Most of the lessons also contain links to reference documents, or these are contained in
the “Introduction” module of each course. The documents can be downloaded and
printed, but it should be recognized that this can take time. If a printed copy is better for
the participant, please allocate sufficient time to prepare paper copies.

T24-Online Training Participant Handbook Rev 1.6 Page 8 of 15

 REAL LEARNING IS AN EXCHANGE OF IDEAS
One of the key aspects of the CAEAL Training Service is the enhanced level of learning
that results from student interaction with each other. By sharing ideas, experiences and
thoughts relative to the material being presented, students will find their learning more
effective and interesting.

In each lesson of each course, participants are asked to click on the discussion questions
provided. This will lead the participant to the discussion section of the website. You will
be logged in automatically from the CAEAL Online Training website, however if you
ever need to log yourself in, your user name and password are the same as for the main
CAEAL Online Training website.

Reminder:
This is where you submit your answers to the discussion questions for each lesson. The
instructor will read the submissions on the Discussion page and will assign participation
marks for each student. These marks will affect your overall course mark.

Discussions for your online course can be reached by clicking on “Main Index” at the top
of the page. You can navigate back to the main page using the “My Home” tab in the
same area.

The course instructor/coach will monitor the discussion areas and will provide
clarification whenever this is needed. Where appropriate, the instructor may also offer
comments and suggestions to move the discussion forward.

T24-Online Training Participant Handbook Rev 1.6 Page 9 of 15

NAVIGATING THE DISCUSSION FORUM

Within the Main Index are a series of discussion areas identified by the title of the course.
Click on one of the course titles (red arrow) to enter that forum.

T24-Online Training Participant Handbook Rev 1.6 Page 10 of 15

RESPONDING TO THE DISCUSSION QUESTIONS

Within each discussion area are a series of discussion questions identified by their
activity number. Click on each question in turn to view the question posed and view the
responses of other participants.

When you are ready to post your reply, do so within the actual discussion by clicking on
the “Reply” option as shown. A new screen will open with a box for writing your
response.

T24-Online Training Participant Handbook Rev 1.6 Page 11 of 15

 A SIMPLE QUIZ CONFIRMS YOUR LEARNING
All CAEAL online courses have an end-of-course quiz. Each end-of-course quiz poses
between 10 and 20 questions requiring a “true” or “false” answer. There is no time limit
to answer the questions.

Candidates are allowed to modify their answers at any time until the “Submit” button at
the bottom of the page is pressed (or clicked). Once this is done, there is no opportunity
to amend an answer. The software does not allow candidates to “go back” and correct
answers once the quiz has been submitted. Candidates are encouraged to review their
responses prior to submission.

An overall grade of 70% is required in both the quiz and the discussion question
responses for candidates to receive a Certificate of Successful Completion. Answers are
marked automatically and participants are able to see their quiz grade, along with the quiz
answers immediately, but the final course mark will come after the course tutor has
graded the responses in the online discussion area.

Please Note:
All participants are eligible to receive a Certificate of Participation. Participants who
wish to receive a Certificate of Successful Completion must answer all the questions in
the discussion area and pass the quiz at the end of the course.

T24-Online Training Participant Handbook Rev 1.6 Page 12 of 15

 TELL US HOW WELL WE SERVED YOU
We work for you – your feedback helps us to serve you better! It is important for the
success of CAEAL Online Training to quickly identify areas of improvement. We need
to know how to do better next time. Please take a few moments to fill out the course
evaluation after the quiz is submitted. Most of the questions have five possible answers,
but feel free to include comments at the end of the evaluation in the section provided if
you would like to provide further feedback on our training. When you are finished with
the evaluation, click on the “Submit” button.

T24-Online Training Participant Handbook Rev 1.6 Page 13 of 15

 OTHER FEATURES
EDIT PROFILE

If you ever need to change your personal profile or change your password, click on the
“Edit Profile” tab on the left side of the page, and change the desired fields. When you
have finished editing your profile, click “Update” to save your settings.

GLOSSARY

The CAEAL Online Training website maintains a “Glossary” of terms that participants
may come across in their studies. Scroll through the terms or enter the word in the search
box for faster results.

MESSAGES

In order to provide participants with the highest-quality learning environment, the

CAEAL Online website is equipped with a Messages tool that allows the facilitator and
other participants to contact you with information about the course. Please check this
feature frequently.

T24-Online Training Participant Handbook Rev 1.6 Page 14 of 15

SCHEDULE

Key dates, such as the start and end date for the session, will be posted in the “Schedule”
section of the CAEAL Online Training website. Please refer to this page frequently to
ensure effective time management for the course.

T24-Online Training Participant Handbook Rev 1.6 Page 15 of 15