Scribd
Upload
2K views3 pages

Closeout Report: Tablet Rollout: Project Summary

The tablet rollout project launched on schedule but required accelerated tasks due to delays. The actual project cost nearly matched the budget, with training materials and fees coming in under budget but hardware and software implementation exceeding projections annually. Physically, tablets were installed at two locations and integrated with the POS system, but additional unforeseen elements like content, branding, and training were added to the scope of work. Key accomplishments, lessons learned, and next steps were documented but not detailed in the report. Supporting project documents were archived and linked.

Uploaded by

zain-ul -abidin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
2K views3 pages

Closeout Report: Tablet Rollout: Project Summary

The tablet rollout project launched on schedule but required accelerated tasks due to delays. The actual project cost nearly matched the budget, with training materials and fees coming in under budget but hardware and software implementation exceeding projections annually. Physically, tablets were installed at two locations and integrated with the POS system, but additional unforeseen elements like content, branding, and training were added to the scope of work. Key accomplishments, lessons learned, and next steps were documented but not detailed in the report. Supporting project documents were archived and linked.

Uploaded by

zain-ul -abidin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

Closeout Report:

Tablet Rollout`

Project Summary
●

Methodology
●

Results
Performance Baseline:
Planned Actual Notes

Actual Project Launch on Apr. 23 Launched on Apr. 23 We were able to


Schedule vs launch on the
Planned day we wanted,
but had to
accelerate our
tasks due to
delays

Actual Project Cost Training materials and Training materials and fees: Overall, we
vs Planned fees: $10,000 $7,486 nearly matched
Hardware and software Hardware and software our budget
implementation across implementation across
locations: $30,000 locations: $36,000 annually
Maintenance (IT fees): Maintenance (IT fees): $0
$5,000 (included with hardware
Updated website and order subscription)
menu design fee: $5,000 Updated website and menu
Other customization fees: design fee: $4,250
$550 Other customization fees:
$578
Planned Scope vs Install tablets at two Physically installed tablets We didn’t realize
Delivered Scope restaurant locations at two restaurant locations how many
via electrician moving pieces
Launch at the beginning of we were going to
Q2 (April 1) Added menus, coupons, encounter
branding, and additional
Create a plan for how to content to tablets
train staff on the new
system Integrated tablets with POS
system

Negotiated with tablet


vendor over timing

Created a plan for training

Managed waitstaff
expectations and concerns

Trained BOH and FOH

Created system for


maintenance/locking

Implemented system of
surveying and measuring
customer satisfaction

Key Accomplishments:
● [list responses as bullets]

Lessons Learned
● [list responses as bullets]

Next Steps
● [list responses as bullets]

Project Documentation Archive


● [link the project proposal]
● [link the project charter]
● [link the project plan]
● [link the evaluation findings presentation]

You might also like