SELF-LEARNING MODULE IN

TLE-HE WELLNESS MASSAGE

GRADE 7/8
WEEK 4
Module 4

Wellness Program of Client/s

(Client’s Report Data)

Prepared by:

MARYCHRIS ANNE JEWEL D. AMION

Teacher I
Juan G. Macaraeg National High School
 TLE – HE
WELLNESS MASSAGE
GRADE 7/8
WEEK 4

Welcome to the world of Wellness Massage!

This module covers 1 lesson that a Grade 7 / Grade 8 Technology and Livelihood Education (TLE)
student like you ought to understand.
As shown below, the Lesson is directed to the attainment of one learning outcome:
Lesson 3. Wellness Program of Client/s
LO1. Assess interview client/s
1.2 Client’s Report Data
Your success in this exploratory course on Wellness Massage is shown in your ability to perform
the performance standards found in learning outcome.

~Definition of Terms~
Attitude- manner, disposition, feeling, position, etc., with regard to a person or thing;
tendency or orientation, especially of the mind

Communication- the successful conveying or sharing of thoughts and feelings.

Data- facts and statistics collected together for reference or analysis.

Interview- a meeting of two people face to face, especially for consultation.

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COMMUNICATION PROCESS IN THE INTERVIEW OF CLIENTS

Communication Process
It is define as simply the exchange of messages by human beings. It is the transmission of
ideas from the sender to the receiver through channels.
Communication is not complete if there is no feedback or response from the receiver back to
the sender.

Segments in the Communication Process

The exchange of feelings and attitude in the communication process is known as interpersonal
communication. - As the communication process continues, it becomes a communication cycle.

Communication Barriers
1. Perceptual and language differences. Any message which is against their values is not
accepted. A same event may be taken differently by different individuals. Perception is
generally how each individual interprets the world around him. All generally want to receive
messages which are significant to them.

2.Information Overload. Managers are surrounded with a pool of information. It is essential

to control this information flow else the information is likely to be misinterpreted or forgotten
or overlooked. As a results communication is less effective.

3. Intention. At times we just not listen, but only hear. For example, a traveler may not pay
attention to one ―NO PARKING‖ sign, but if such sign is put all over the city, he no longer
listens to it.

4. Time Pressures. Often in organization the targets have to be achieved within a specified
period of time, the failure of which has adverse consequences. In a haste to meet deadlines, the
formal channels of communication are shortened or messages are partially given, i.e. not
completely transferred. Thus, sufficient time should be given for effective communication.

5. Distraction/Noise. Communication is also affected a lot by noise to distractions. Physical

distractions are also there such as, poor lighting, uncomfortable sitting, unhygienic room also
affects communication in a meeting

6. Emotions. While he takes differently if the communicator is happy and jovial, in that case
the message is interpreted to be good and interesting. Emotional state at a time also affects
communication. If the receiver feels that communicator is angry, he interprets that the
information being sent is very bad

ATTITUDE IN COMMUNCATION

Get ready for it…

 Sit up and smile
 Speak clearly and distinctly in a pleasant tone of voice

The Greeting

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  A bright, cheerful greeting will lift most people’s spirits and set the proper tone and mood
 Speak clearly and at a conversational pace
 Don’t mumble or race through the greeting

Taking Messages
 Be prepared with pen and client’s report data
 Make sure to ask the client’s name, and other personal details that answers to the report data
 Repeat the information
 Be sure to fill in the date, time, and your initials

There are many characteristics that come across:

 Body Language
- Pleasantness - Informative - Courteousness - Responsiveness
 Sincerity
- Confidence - Rate of Speech - Smile
 Good Listener
- Recallability - Attentiveness
 Greeting
-Vocal tone
 Friendliness
- Articulate - Attitude - Helpfulness
 Posture
-Demeanor

QUESTIONS TO ASK YOUR CLIENT BEFORE MASSAGE THERAPY

1. Have you been to massage therapist before?

2. Are you in pain?
3. Where does it hurt, and how?
4. How are you affected by this injury?
5. Have you tried anything else?
6. What is your profession?
7. Do you have any other conditions?
8. Are you taking any medications that may be a contraindication to massage?
9. Do you have any allergies?
10. Do you know about the process of massage therapy?
11. Ask few personal questions regarding the client’s report data:
a. Name
b. Age
c. Address
d. Contact number and etc.

Remember that massage is about relaxation, and about keeping your client in a position where they
feel secure. They’re entrusting a lot to you, so try and be communicative and pleasant to put them at
ease and make sure they enjoy their massage experience (and that they keep coming back to you for
more!

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SAMPLE REPORT DATA

 It records client contact information, which allows for future marketing efforts.
 It should always include a waiver that specifies your policies and limits your liability.
 It provides a clear and lasting reference for a client’s issues, medications and
contraindications.

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I. TRUE OR FALSE
Directions: Read each statement. Draw a if the statement is correct and if
the statement is wrong.
__________1. Tone of voice, body language, and choice of clothing of the speaker do not convey a
message.
__________2. Communication is the process of sending and receiving messages through verbal and
non-verbal means.
__________3. Eye contact is when you look down on someone while they are talking.
__________4. Emphatic listening is listening with the intent to understand.
__________5. A good listener refers to the message in the following sequence: hear, interpret,
understand and respond.
__________6. Vocal tone is important in saying your greetings.
__________7. Posture doesn’t count in communication.
__________8. Articulation and attitude are factors of being friendly.
__________9. In taking messages, be prepared with pen and form.
__________10. Speak so slowly but surely.
__________11. Communication is affected by noise.
__________12. Ask too personal questions about the client.

II. INSPIRATIONAL QOUTE

Directions: Complete the quote below using the words inside the box. Write your answer in
the provided space per number.

speak communication face person

wholeheartedly voice smile think

“1._________________ skills are very important.

Words you 2._______________ hurts and echo’s in the heart of the other 3._______________.
Pause, wait, and 4.______________ before you speak.
Always speak 5._______________.
Speak in very low 6.______________, with a 7._______________ on your 8.________________.”

-Praloiche

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III. SHARE YOUR THOUGHTS
Direction: Based on what you have learned in gathering information, you will construct an
essay that answers this question:
Why is it important to fill out properly the Client’s Report Data?
Evaluation Criteria
RUBRIC Acceptable Good Excellent
Topic Unclear or lacking Basic topic sentence, Clear topic sentence
topic sentences (2) doesn’t fully introducing key
introduce response elements of the
(3) paragraph (5)
Explanation No explanation (2) Minimal explanation Complete
(3) explanation (5)

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 I.
II.
1. 7. 1. communication

2. speak
2. 8.
3. person

3. 9. 4. think

5. wholeheartedly
4. 10.
6. voice

5. 11. 7. smile

8. face
6. 12.

www.yourdictionary.com
file:///E:/Documents/WELLNESS%20MASSAGE/LM_Wellness%20Massage%20G10.pdf

https://irp-cdn.multiscreensite.com/185d200d/files/uploaded/mbr_intake_form.pdf

https://worksheets.theteacherscorner.net/make-your-own/crossword/

https://www.google.com/search?
q=meaning+of+interview&oq=meaning+of+interview&aqs=chrome..69i57j0l7.5753j1j15&sourceid=chrome&
ie=UTF-8

TLE – HE
GRADE 7/8 - WELLNESS MASSAGE

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WEEK 4

Name: ________________________________________ Date: _____________

Grade/Section: __________________________________ Score: ____________

Part I. WORD SMART

Directions: Study the scrambled letters and unscramble, that defines a massage therapist
communication skill. Fill in the boxes per letter of the correct word. Boxes with
number will be your key to complete the mystery phrase below
1. ANGELUAG---------- 5

2. MITE URESPRES--- 2

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3. SIONE-----------------

4. IONSTEMO---------- 1

5. THAERCRAC------- 6 9

6. MEANDEOR-------- 8

10 3
7. CFIDENONCE------
4
8. FDLRIENY----------

Mystery Phrase
91 M 3 4 5 6 7 8 9 H 5 W
10
0 R 4 8

1 2 3 L 5 1 W 3 9 H Y 10 U

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Part II. THINK AND WRITE
Direction: Read and analyze each statement. Identify the following, write your answer on the
space provided before the number.
_________________1. It is generally how each individual interprets the world around him.
_________________2. Too much information will lead to this.
_________________3. It also affects the communication aside from noise.
_________________4. Communication process is also known as ______.
_________________5. These are the factors that causes miscommunication.

Part III. SCRIPTED

Directions: Make a script regarding client’s information. The numbered data will be your
guide in composing questions.

Client’s Information
Name:(1) CLARA M. BAGUIO Birthdate: JANUARY 1, 1990 Age: 30 Gender: FEMALE
Address: (2) #09 POBLACION, BINALONAN, PANGASINAN Occupation: SALES
LADY
Contact Number: (3)09123456789 Email: [email protected]
Emergency Contact Person: LOURDES T. BAGUIO Contact Number: 09234567891
Medical History: (4)__________________ Massage History: (5)____________________

Questions:
1.______________________________________________________________________________

2.______________________________________________________________________________

3.______________________________________________________________________________

4.______________________________________________________________________________

5.______________________________________________________________________________

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 Part II

1. Perception
2. Information Overload
3. Distraction
4. Interpersonal Communication
5. Communication Barrier

Part I

II.
1. Language
2. Time Pressure
3. Noise
4. Emotions
5. Character
6. Demeanor
7. Confidence
8. Friendly
Smile and the World Smiles with You

Developed by:

MARYCHRIS ANNE JEWEL D. AMION

Teacher I

School Review Committee:

Checked by: Validated by:

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ZENAID A V. RAMOS MERIGEN V. SORIANO
Master Teacher I HT-III, HE Dept., JGMNHS

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