Demag Service Tool IDAPSY

User manual

060525-B EN Customer Support Dept. 1906

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Manufacturer Demag Cranes & Components
Customer Support

P.O. Box 67 - D-58286 Wetter

Telephone (+49 2335) 92-0 · Telefax (+49 2335) 927298
Internet http://www.dccsupport.de
E-mail: [email protected]

Accompanying documents

Document Part no.

EN EN FR ES
Demag DR rope hoist
Operating instructions
Demag rope hoist FDR 3 - FDR 5 - FDR 10 (PRO) 214 931 44 214 932 44 214 933 44 214 934 44
Demag rope hoist EKDR 3 - EKDR 5 - EKDR 10 (PRO) 214 724 44 214 725 44 214 726 44 214 727 44
Demag rope hoist EZDR 5 - EZDR 10 (PRO) 214 960 44 214 961 44 214 962 44 214 963 44
Demag rope hoist FDR 3 - FDR 5 - FDR 10 (COM) 214 989 44
Demag rope hoist EKDR 3 - EKDR 5 - EKDR 10 (COM) 214 915 44 214 916 44 214 917 44 214 918 44
Demag rope hoist EZDR 5 - EZDR 10 (COM) 214 964 44 214 965 44 214 966 44 214 967 44
Test and inspection booklet for cranes and hoist units 206 091 44 206 124 44

Technical data
Demag rope hoist FDR 3 - FDR 5 - FDR 10 (PRO) 203 643 44 203 644 44 203 645 44 203 646 44
Demag rope hoist EKDR 3 - EKDR 5 - EKDR 10 (PRO) 203 519 44 203 520 44 203 521 44 203 522 44
Demag rope hoist EZDR 5 - EZDR 10 (PRO) 203 647 44 203 648 44 203 649 44 203 650 44
Demag rope hoist FDR 20 (PRO) 203 578 44 203 579 44 203 580 44 203 581 44
Demag rope hoist EZDR 20 (PRO) 203 582 44 203 583 44 203 584 44 203 585 44
Demag DC / DCS chain hoist
Operating instructions
Demag DC Pro 1 to DC Pro 20 chain hoists 214 740 44 214 741 44 214 742 44 214 743 44
Demag DCS Pro 1 to DCS Pro 5 chain hoists 214 826 44 214 827 44 214 828 44 214 829 44
Demag DC-Com 1 to DC-Com 20 chain hoist 214 801 44 214 802 44 214 803 44 214 804 44
E11 / E12 travel drive unit 214 809 44 214 810 44 214 811 44 214 812 44
Test and inspection booklet 214 744 44 214 745 44 214 746 44 214 747 44

Technical data
Demag DC Pro 1 to DC Pro 20 chain hoists
203 524 44 203 525 44 203 526 44 203 527 44
Demag DCS Pro 1 to DCS Pro 5 chain hoists
Demag DC-Com 1, DC-Com 2, DC-Com 5 chain hoist
203 570 44 203 571 44 203 572 44 203 573 44
Demag DC-Com 10, DC-Com 20 chain hoist
Demag U11 / U12 travel unit 203 569 44
Demag CF 5 click-fit trolley 203 568 44
HP-A10 and KP-T16 clamp-fitted buffer 203 312 44 203 313 44 203 314 44 203 315 44

Copyright © 2004
All rights reserved
Demag Cranes & Components GmbH IDAPSY + User Manual
1. Issue: January 2006

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Contents
Contents ..................................................................................................................................................... 3
0 Foreword .......................................................................................................................................... 4
0.1 Copyright ........................................................................................................................................................................4
0.2 After-sales service ..........................................................................................................................................................4
0.3 Warranty .........................................................................................................................................................................5
0.4 Limitations of liability .......................................................................................................................................................5
0.5 Receiving, transport and storage ....................................................................................................................................6
0.6 Definitions .......................................................................................................................................................................6
1 Safety................................................................................................................................................ 7
1.1 Symbol description..........................................................................................................................................................7
1.2 Appropriate use...............................................................................................................................................................7
1.3 Safety instructions...........................................................................................................................................................7
2 Product description ........................................................................................................................ 9
2.1 Data exchange................................................................................................................................................................9
2.1.1 Demag DC chain hoist ........................................................................................................................................9
2.1.2 Demag DR rope hoist........................................................................................................................................10
3 Installation ..................................................................................................................................... 11
3.1 System requirements ....................................................................................................................................................11
3.2 Installation of the software ............................................................................................................................................11
3.3 Enabling the software ...................................................................................................................................................12
3.4 Hardware installation (Demag DR rope hoist only) .......................................................................................................12
3.4.1 USB/CAN interface connections .......................................................................................................................13
3.4.2 Technical data...................................................................................................................................................13
4 IDAPSY desktop ............................................................................................................................ 14
4.1 Start window menu bar .................................................................................................................................................14
4.1.1 File ....................................................................................................................................................................14
4.1.2 Connect.............................................................................................................................................................14
4.1.3 Settings .............................................................................................................................................................14
4.1.4 Changing the language .....................................................................................................................................15
4.1.5 Info “?”...............................................................................................................................................................15
4.2 Program interface .........................................................................................................................................................16
4.3 Program window menu bar ...........................................................................................................................................16
4.3.1 File ....................................................................................................................................................................16
4.3.2 Connections ......................................................................................................................................................17
4.3.3 Settings .............................................................................................................................................................17
4.3.4 Info “?”...............................................................................................................................................................17
4.4 Tool and information bar in the program window ..........................................................................................................18
4.5 Status bar in the program window.................................................................................................................................19
4.6 Demag DC chain hoist program window.......................................................................................................................20
4.7 Demag DR rope hoist program window ........................................................................................................................21
5 Working with IDAPSY and the Demag DC chain hoist .............................................................. 22
5.1 Create an order.............................................................................................................................................................22
5.2 Read parameters ..........................................................................................................................................................23
5.3 Save a data set .............................................................................................................................................................24
6 Working with IDAPSY and the Demag DR rope hoist ................................................................ 25
6.1 USB/CAN interface (communication of data via the USB/CAN interface) .....................................................................25
6.1.1 Create an order.................................................................................................................................................25
6.1.2 Download (read parameters) via the USB/CAN interface .................................................................................26
6.1.3 Save parameters...............................................................................................................................................27
6.2 IrDA interface (communication of data via the IrDA interface) ......................................................................................28
6.2.1 Create an order.................................................................................................................................................28
6.2.2 DSE-8/10R control pendant (setup for IrDA communication)............................................................................29
6.2.3 DRC-10 hand-held radio transmitter (setup for IrDA communication) ...............................................................29
6.2.4 Download (read parameters) via IrDA...............................................................................................................30
6.2.5 Save parameters...............................................................................................................................................31
7 Further functions........................................................................................................................... 32
7.1 Save data sets via the Internet......................................................................................................................................32
7.1.1 Export data set..................................................................................................................................................32
7.1.2 Import data set ..................................................................................................................................................32
7.2 Save data sets to local data media ...............................................................................................................................33
7.2.1 Export parameter set ........................................................................................................................................33
7.2.2 Import parameter set.........................................................................................................................................33
7.3 Import IDAPSYPocket data sets ...................................................................................................................................34
7.4 Update ..........................................................................................................................................................................34

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0 Foreword
IDAPSY I = Inspection
D = Diagnostic
AP = Application
SY = System
You have purchased a Demag product. This equipment was manufactured in
accordance with state-of-the-art engineering principles.

These operating instructions provide the user with appropriate information and
recommendations for safe and appropriate operation and facilitate simple
maintenance.

Every individual given the task of transporting, installing, commissioning, operating,

maintaining and repairing our hoists and their additional equipment must have read
and understood
• the operating instructions
• the safety regulations
• the safety instructions in the individual chapters and sections.

The operating instructions must be available to the operating personnel at all times in
order to prevent operating errors and to ensure smooth and trouble-free operation of
our products.

0.1 Copyright
These operating instructions must be treated confidentially. They should only be
used by authorized personnel. They may only be entrusted or made available to third
parties with the prior written consent of Demag Cranes & Components GmbH. All
documents are protected within the sense of copyright law.
No part of this documentation may be reproduced, utilized or transmitted without
specific prior consent.
Infringements are an offence resulting in obligatory compensatory damages. All
industrial rights reserved.

0.2 After-sales service

Customer Support +49/1805-741268
Please make sure you have the following data available:

User name
Company
Software/hardware of your computer system

Please enter your user name, company name, software/hardware of your computer
system and the serial number of the USB/CAN interface in the spaces provided
below to help simplify the process of dealing with any questions or queries

User name: __________________________________________________

Company: __________________________________________________

Software/hardware: __________________________________________________

Serial number
USB/CAN interface: __________________________________________________

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0.3 Warranty
These operating instructions must be read carefully before installing and putting the
hoist into operation.

We assume no liability for any damage and malfunctions resulting from failure to
comply with the operating instructions.

Guarantee claims must be made by quoting the order number immediately on

detecting the defect.

The guarantee is cancelled, for example, in the event of:

• inappropriate use,
• faulty devices or equipment connected or attached to the system which are not
part of our scope of supplies and services,
• incorrect or inappropriate application of the cables and wiring which are not
part of our scope of supplies and services,
• incorrect or inappropriate connection of the cables and wiring which are not
part of our scope of supplies and services,
• use of non-genuine spare parts and accessories,
• refurbishment or modification unless approved in writing by Demag Cranes &
Components GmbH. Wearing parts are not subject to the guarantee.

0.4 Limitations of liability

All technical information, data and instructions for operation contained in these
operating instructions were up-to-date on going to print and are compiled on the
basis of our experience and to the best of our knowledge.

We reserve the right to incorporate technical modifications within the scope of further
development of the products which are the subject of these operating instructions.

The information, illustrations and descriptions contained in these operating

instructions are therefore only intended for information purposes.

The descriptions and illustrations contained in this documentation do not necessarily

correspond to the scope of delivery or any subsequent spare part delivery, either; the
drawings and illustrations are not to scale.

Only documentation belonging to the actual order is valid.

We assume no liability for defects, damage and malfunctions caused as a result of
operating errors, non-compliance with these operating instructions or omitted and/or
inappropriate repairs and maintenance.

We expressly point out that only genuine Demag Cranes & Components GmbH
spare parts and accessories approved by us may be used. Accordingly, this also
applies to other manufacturers' parts supplied by us.
For safety reasons, the fitting and use of spare parts or accessories which have not
been approved and unauthorized modification and conversion of the product are not
permitted and exempt Demag from any liability for damages resulting therefrom.

With the exclusion of any further claims, our liability for defects and liability
obligations for any defects pertaining to the products supplied or faults in the
documentation delivered or any negligence on our part are exclusively based on the
stipulations of the original contract. Any further claims, in particular any and all claims
for damages, are excluded with the exception of legal claims in accordance with
product liability legislation.

5
0.5 Receiving, transport and storage
The scope of delivery is specified in the shipping papers. Check the delivery
immediately on receipt to ensure that it is complete and examine it for damage
caused in transit.
If necessary, a damage report must be made out in the presence of the transport
contractor’s representative as otherwise it will not be possible to rectify the damage
at no cost to you.

The IDAPSY service tool consists of the hardware necessary for communication with
the Demag DC chain hoist and the Demag DR rope hoist.
• A USB/CAN interface for converting the CANBUS communication used in the
Demag DR rope hoist into data readable by the PC / notebook.
• A serial 9-pole Sub-D connection cable (1:1)
• A USB cable (type A/B)
An IR interface for communication between the PC/notebook and the Demag DC
chain hoist (not IrDA)

0.6 Definitions
Owner
Owners (employer, company) are defined as persons who own the product and who
use it appropriately or allow it to be operated by suitable persons.

Operating personnel
Operating personnel are defined as persons assigned by the owner of the product to
carry out special tasks such as installation, operation, setting-up, maintenance
including cleaning, fault elimination and transportation.

Specialist personnel
Specialist personnel are defined as persons assigned by the owner to carry out
specific tasks.
• Qualified personnel
Qualified personnel are defined as persons, who, owing to their technical training,
knowledge and experience as well as knowledge of the relevant standards, are
able to assess the tasks given to them and identify potential hazards.
• Trained person
Trained persons are defined as persons who have been instructed and trained for
the tasks assigned to them and on the possible hazards resulting from incorrect
handling and who have been informed about the required protective devices,
protective measures, relevant regulations, codes of practice, accident prevention
regulations and operating conditions and who have proven their qualifications.
• Experienced technician
Experienced technicians are defined as persons, who, owing to their technical
training and experience, have sufficient knowledge of the product and are familiar
with the relevant national industrial safety regulations, codes of practice, accident
prevention regulations, directives and generally accepted engineering standards
(e.g. EC Directives, German VDE and VBG regulations) enabling them to judge
the safe operating condition of Demag DC chain hoists or Demag DR rope hoists.

6
1 Safety

1.1 Symbol description

These symbols are used to warn against potential safety hazards or causes of
damage or provide useful information.

Hazard warning
This symbol appears in the operating instructions next to all instructions relating to
safety at work wherever a potential hazard to life and limb exists if the instructions
are not complied with. Follow these instructions at all times and be particularly
vigilant and cautious. Pass on safety instructions to all persons entrusted with
working on Demag DR rope hoists including any associated equipment and the
power supply. In addition to the safety instructions, observe all general safety
regulations and factory accident prevention regulations at all times.

Warning against dangerous electrical voltage

Contact with live parts can result in immediate death, even when these parts have
been disconnected from the electrical power supply caused by energy-storing
components such as capacitors. Protective covers (e.g. covers and enclosures)
marked with this sign may only be opened by qualified electricians. Before opening,
all relevant operating, control, feed or other voltages must be disconnected.

Operating hazard for the installation

This symbol in the operating instructions indicates all warnings which, if not complied
with, may result in damage to the Demag DC chain hoist or Demag DR rope hoist,
the installation or the goods to be transported.

Information
This symbol indicates tips and useful information.

1.2 Appropriate use

IDAPSY is designed for receiving, transmitting (DR only) and managing data for the
Demag DC chain hoist and Demag DR rope hoist.
When using the IDAPSY service tool, all safety instructions that apply to the
operation of Demag chain hoists, types DC and Demag rope hoists, type DR, must
be complied with.

1.3 Safety instructions

The relevant national accident prevention regulations, codes of practice and the
general safety conditions must always be observed when our products are operated
in order to avoid accidents and damage to machinery. If the safety instructions given
in these operating instructions are not observed in any way, personal injury or even
death can result.

Dangerous voltage
Demag DC chain hoists or DR rope hoists are connected to a mains power supply.
Any contact with live parts can lead to very serious injury or even death.

Only carry out maintenance and installation work

• if the Demag DC chain hoist or DR rope hoist is at zero voltage,
• if the Demag DC chain hoist or DR rope hoist is secured against accidental
restoration of the power supply,
• if all cables, motor terminals and capacitors are at zero potential (establish with
a voltmeter),
• with insulated tools.

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To ensure that Demag DC chain hoists or DR rope hoists are switched off
independently of the mains supply, a circuit interrupter or a line contactor must be
installed between the power supply and the Demag DC chain hoist or DR rope hoist.
Control and power supply cables must be laid separately.

According to current legislation, the owner of an installation must fulfil certain

obligations with a view to protecting personnel. These are:
• Ensuring proper instruction of personnel
• Ensuring that the operating instructions are available for reference at the point
of application of the equipment
• Additional instructions including supervisory and reporting obligations making
allowance for particular operational aspects, e.g. with respect to work
organisation, operational sequences, personnel employed
• Review of personnel to ensure that they are aware of the safety requirements
and hazards involved in the work and the associated operating instructions
• Ensuring that the Demag DC chain hoist or DR rope hoist is operated only
when in perfect operating condition and that all relevant safety requirements
have been allowed for
• Immediate shut-down of the Demag DC chain hoist or DR rope hoist as soon
as a defect or irregularity is established.

8
2 Product description

The IDAPSY service tool is designed for receiving and managing data for the Demag
DC chain hoist and Demag DR rope hoist. In this sense, data are programming data
inside the unit, data that the unit (DC, DR) collects and data that are added manually
in the software (e.g. comments). Parameter data are e.g. serial number, load
detection and by-pass control. Collected data are e.g. elapsed operating time
counter, starts, travel distance and error messages.

The software has been created to help provide an optimum service. Therefore, all the
data stored in the unit can be/are transmitted via the Internet to a central server,
where the data can be evaluated.
As soon as data for a Demag DC chain hoist or DR rope hoist have been saved on
this server, they can be called up from the central server prior to servicing. Thus you
have access to the “history data” (factory settings, previous service work) of the chain
hoists or rope hoists at any time.

The following operating modes are possible:

• Working offline: Documentation, viewing and checking data sets (e.g. error
memory) without a connection to the DC chain hoist or DR rope hoist.

• Working online:
• Establishing a connection with the Demag DC chain hoist or DR rope hoist
• Downloading the parameters from the Demag DC chain hoist or DR rope
hoist
• Saving as data set on the PC

2.1 Data exchange

2.1.1 Demag DC chain hoist

Data are exchanged between notebook and Demag DC chain hoist via an infrared
interface. The IDAPSY kit comprises a
suitable sensor.
The serial SUB-D connection cable included
in the supply can be used as an extension
cable.

The infrared interface (IrDA) integrated in

the notebook cannot be used for IR transmission
communication with the DC. (reading only)

The sensor is connected to the notebook’s

RS232 (COM) interface. COM port
assignment in the IDAPSY program is under
the “Settings/IR connection” menu item.

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2.1.2 Demag DR rope hoist
Data are exchanged between notebook and Demag DR rope hoist via the USB/CAN
interface or via the infrared interface (IrDA) integrated in the notebook.

Before commissioning the USB/CAN interface, you need to install the USB drivers
necessary for communication.

See [Chapter 3.4]

“Hardware installation”
for further information.

10
3 Installation

3.1 System requirements

The following minimum system requirements must be met to use the software without
any difficulty:

Processor: PII/300 MHz processor or faster

Operating system: Windows XP or Windows 2000
Trouble-free functioning under other
operating systems cannot be guaranteed
Memory: minimum 32 MB
Free memory on hard disk: minimum 100 MB
Graphic resolution: 1024 x 748 (recommendation)
Drive CD-ROM drive
Interfaces: 1 x USB interface
1 x RS232 interface (serial)
1 x Infra-red interface (IrDA)

in addition Internet access

Internet Explorer 5.5 or higher

If the PC/notebook does not have an integrated serial RS232 interface you can use a
commercially available USB serial adapter.

3.2 Installation of the software

You can download IDAPSY setup and the registration key via the Internet from
http:/www.dccsupport.de.
To do this, proceed as follows on the start page
• Select the IDAPSY link
• on the login-page enter
User idapsy
Password demag
• you will find the serial no. of the USBCAN interface on the sticker of the
USB/CAN interface.
• download the IDAPSY setup.exe file.

We recommend that the IDAPSY setup.exe file be saved to the hard disk, do not
install directly from the Internet.

In order to install the IDAPSY software, double-click file “IDAPSY setup.exe”. Simply
follow the instructions on the screen.

Please read the Licence Terms carefully.

The software is not immediately ready for use when it has been installed. You require
a registration key for enabling the software. The procedure is described in
[Chapter 3.3] “Enabling the software”.

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3.3 Enabling the software
When you start the program for the first time, the IDAPSY activation wizard is loaded.
The activation wizard serves as a means of personification and protection against
unauthorized installation and use.

Together with the IDAPSYSetup.exe program, you have downloaded (copied or

noted down) the registration key for enabling the software from the Internet.
Please enter this registration key in the appropriate “Registration key” field.

Make sure that you note and keep the registration key for any re-installation at a later
date.

Click on “Next”. The program has now been successfully enabled for use.

3.4 Hardware installation

(Demag DR rope hoist only)
The USB/CAN interface delivered together with the IDAPSY kit must only be used
with the IDAPSY service tool for communication with the Demag DR rope hoist.

Any other use may cause damage to the connected devices and is prohibited.

Do not use a USB hub or port replicator. This may result in the de-activation of your
USB port.

Connect the USB cable to the USB/CAN interface and to the notebook (notebook
and USB/CAN interface are now connected with each other).

USB cable for connecting the

notebook with USB/CAN interface

The operating system of your PC/notebook will automatically detect new hardware
(new device). In the subsequent driver installation procedure, you have to select the
necessary driver manually.

For standard installation of the IDAPSY service tool, the necessary CANBUS driver is
automatically saved to the hard disk in a directory for the program:

“C:\Programs\Demag\IDAPSY\drivers\win2kXP”

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3.4.1 USB/CAN interface connections

PC connection DR connection

Data traffic to Power on Data traffic to

notebook (LED green) DR
(LED yellow) (LED yellow)

3.4.2 Technical data

Parameters Minimum Maximum Unit

Storage temperature -20 +80 °C

Operating temperature 0 +70 °C

Power supply 4.0 5,5 V

Power consumption 270 360 mA

13
4 IDAPSY desktop

4.1 Start window menu bar

The menu items are logically linked to the program functions. Therefore, some menu
items can only be selected depending on the operating mode of the program.

4.1.1 File
Open Open an order
You can also use the Open icon
in the tool bar.

Import Pocket data set Import data set from a PDA (see brief
instructions “IDAPSYPocket” or
[chapter 7.3])

Compact database If the program is used frequently, activate

this function at regular intervals to save
space on the hard disk.

Print setup Setup a printer

Exit Exit program

4.1.2 Connect
Internet data export All data sets saved (on the hard disk),
which have not yet been transmitted to the
IDAPSY server, are transmitted to the
server by downloading.
For further information, see [chapter 7.1.1]

Internet data import All data sets which meet your filter criteria
(selection windows) and for which you
have been authorized, are loaded to the
hard disk from the central IDAPSY server
(uploading).
For further information, see [chapter 7.1.2]

Update The program checks whether a software

update is available on the central server. If
an update is available, you may start
installation by clicking OK.
For further information, see [chapter 7.4]

4.1.3 Settings
Ir connection Assignment of COM port to which the IR
adapter is connected for reading data from
the Demag DC chain hoist.

Internet In this menu, you can set various Internet

connection options (only recommended, if
an Internet connection is not possible with
the default settings).

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 Basic data The Basic data menu item opens another
window in which you can enter your
personal data or the data of the program
user. These data are used for
documentation purposes for printing a
data set, for example.

In addition, you can change the language

of the program in this window (see
“Changing the language” in
[chapter 4.1.4]

4.1.4 Changing the language

The program language can be changed via the Basic data window. IDAPSY is
available in 6 languages:
German English
French Spanish
Italian Portuguese

Close and re-start the program to activate a newly selected language.

The language of the program (IDAPSY interface) and the language of

parameter help texts are available in two different files. Since the parameter
help texts comprise a large volume of data, only the help file suitable for the
program language of the first installation is installed with the software.
Therefore the language of the parameter help texts is not changed
automatically when the program language is changed via the Basic data
menu.

There are two possibilities of adapting the parameter help language to the
language of the program:
Load the new parameter help file from the Internet at www.dccsupport.de and
copy this file (after unpacking) to the IDAPSY directory
Default: “C:\Programs\Demag\IDAPSY\....”

After you have selected the new language, closed and opened the program
again, carry out an update (see [chapter 7.4.]). The parameter help text
corresponding to the new program language will then be copied to the existing
help file so that, in future, the previous as well as the new parameter help will
be available.
This means that every time the program language is changed between the
previous and the new language, the corresponding help will also be
automatically changed.
Attention: Each parameter help file (language) has a data volume of approx.
20 MB.

4.1.5 Info “?”

Under this menu item you can check the program version and the database
version of the application.

15
4.2 Program interface
Tool bar Information bar Work space
Menu bar

Help window
Status bar
4.3 Program window menu bar

4.3.1 File
Close The current order is closed

Export parameter set Export displayed parameter set which is

valid for a serial number [chapter 7.2.1]
Import parameter set Import a parameter set which is valid for a
serial number [chapter 7.2.2]
Print parameter set Print the entire data set in formatted form
(documentation)
Print Print current screen (screen shot)

Print preview View before printing

Print setup Setup a printer (e.g. paper format)

Exit Exit program

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4.3.2 Connections
Connect DC (Ir) IR interface for receiving data from the
DC chain hoist is activated.
The menu entry changes to
“Disconnect DC”.

Connect DR (IrDA) IrDA interface for data exchange (receive)

between PC and Demag DR rope hoist is
activated.
The menu entry changes to
“Disconnect DR (IrDA)”.

Connect DR (CAN) USB/CAN interface for data exchange

(receive) between PC and Demag DR
rope hoist is activated.
The menu entry changes to
“Disconnect DR (CAN)”.

4.3.3 Settings

Ir connection Assignment of COM port to which the IR

adapter is connected for reading data from
the Demag DC chain hoist.

Internet In this menu, you can set various Internet

connection options (only recommended, if
an Internet connection is not possible with
the default settings).

Basic data The Basic data menu item opens another

window in which you can enter your
personal data or the data of the program
user. These data are used for
documentation purposes for printing a
data set, for example.

In addition, you can change the language

of the program in this window, as required
(see “Changing the language” in
[chapter 4.1.4]

4.3.4 Info “?”

Under this menu item you can check the program

version and the database version of the application.

17
4.4 Tool and information bar in the program window

The tool and information bar provides selected menu functions as well as
supplementary functions.

Designation Explanation

Open … Open an existing order or create a new order

Print parameter set Print the current parameter set in formatted form

Add serial numbers manually in an order for

Add serial number
managing
Changes between various orders (see also data
Change to another order
set).
Activate IR/IrDA
Activates the IR or the IrDA interface
connection
Disconnect IR/IrDA
Deactivates the IR or the IrDA interface
connection
Activates the CAN interface (USB/CAN interface
Connect CAN BUS
to the DR)
De-activates the CAN interface (USB/CAN
De-activate CAN BUS
interface to the DR)
Loads data from the DR (IrDA or CAN interface
DR -> PC transfer
must be activated) to the PC

Displays the type of electrical equipment or PCB type for the serial number
selected (trolley electrical equipment/crane electrical equipment). This
facilitates identification.

For selecting serial numbers (of the DR or the electrical part of the DR). The
current serial number is displayed (see also [chapter 6.1.2]).

Displays the data sets of a serial number. Following a download of data sets
of the DR, a new data set is added in each case.
If data sets or previous orders already exist, they can be selected here. To
change to this order, click:

An order may include various serial numbers (data sets). A serial number
may, however, be also included in various (service) orders.

Attention! Your are then in an old order. In order to return to your order,
select your order under data set and change back again. You can also close
the old order and then open your order again.

18
4.5 Status bar in the program window

The status bar contains the following information:

User name (the name which you have received from Demag Cranes &
Components GmbH for identification or the automatically generated user
name)
The icons in the status bar show the connection status of the individual
communication interfaces:

Colour Designation Explanation

Grey CAN BUS connection CAN off – connection de-activated

CAN on – connection has been

Yellow CAN BUS connection
activated
CAN on – communication to the
Green CAN BUS connection
Demag DR rope hoist is active
CAN off – communication error to
Red CAN BUS connection
the Demag DR rope hoist

Grey IR connection IR off – connection de-activated

IR on – connection has been
Yellow IR connection
activated
IR on – communication to the
Green IR connection
Demag DC chain hoist is active
IR off – communication error to the
Red IR connection
Demag DC chain hoist

Grey IrDA connection IrDA off – connection de-activated

IrDA on – connection has been

Yellow IrDA connection
activated
IrDA on – communication to the
Green IrDA connection
Demag DR rope hoist is active
IrDA on – communication error to
Red IrDA connection
the Demag DR rope hoist

Additional information that is displayed when an icon from the toolbar is

activated.

19
4.6 Demag DC chain hoist program window
The program interface for the Demag DC chain hoist hardly differs from the
program interface of the Demag DR rope hoist.

1 2 3
4

5 6

1: Main groups and parameter groups – here you always select whether you
want to work with the Demag DC chain hoist or the Demag DR rope hoist.
Depending on the main group you select, the setup of the program window
will change.
In the individual sub-groups, you will find the parameters sorted by subject
groups.
2: Received parameters – displays the current parameter values received
with the last download.
3: Saved data database – following each download, data are automatically
saved as a new data set. The saved data are then displayed here. After
opening a data set from the local database (hard disk), the saved data are
also displayed here.
4: General data – these data are exclusively used for documentation and are
shown in all screens.
5: In this field, brief explanation texts for the parameters are provided. If you
click the value field of a parameter, the help text available for this
parameter is displayed.
6: As 5.

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4.7 Demag DR rope hoist program window
The program interface for the Demag DR rope hoist hardly differs from that of
the Demag DC chain hoist.

1 2 3 4
5

6
6

1: Main groups and parameter groups – here you always select whether you
want to work with the Demag DC chain hoist or the Demag DR rope hoist.
Depending on the main group you select, the setup of the program window
will change.
In the individual sub-groups, you will find the parameters sorted by subject
groups.
2: Received parameters – displays the current parameter values received
with the last download.
3: Saved data database – following each download, data are automatically
saved as a new data set. The saved data are then displayed here. After
opening a data set from the local database (hard disk), the saved data are
also displayed here.
4: Parameters may only be changed by Demag Service (production).
5: General data – these data are exclusively used for documentation and are
shown in all screens.
6: Help window – for displaying help texts/explanations of individual
parameters
7: Graphics support – if required, graphics support for, e.g. connectors,
jumpers or switches is displayed.

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5 Working with IDAPSY and the Demag DC chain hoist

Every application of the IDAPSY service tool on a Demag DC chain hoist or a Demag
DR rope hoist is based on an order. This may be a service order within the
framework of inspection or maintenance work but also applications in connection with
installation or commissioning and general applications for documentation purposes.
In general, the IDAPSY service tool can be used in two operating modes - - - ->
Online and Offline.

Online mode: Communication between PC/notebook and Demag DC chain hoist

or Demag DR rope hoist, downloading, changing individual
parameters, reading the error memory, exporting and importing
data sets from / to the central server, etc.
In addition, all functions that are also available in offline mode.

Offline mode: Checking parameter values, saved data sets, printing data sets,
exporting and importing parameter sets, etc.

To read the parameters from the Demag DC chain hoist,

connect the IR adapter from the IDAPSY kit to the serial
interface (RS232) of your PC/notebook and start the IDAPSY
program.

When the program is used for the first time, set the COM port for the IR adapter now.
Usually the serial
interface of your
PC/notebook is assigned
COM port 1

5.1 Create an order

You can now create a new order or change or supplement an existing order by using
the icon

The order number may consist of a total of 30 characters (letters and figures), which
you can enter directly in the blank Order no. field.

If you want to use an existing order, open the “Order no.” list box (arrow) and select
the required order. If you do not know the order no. but the serial no., which can be
read on the type plate of the Demag DC chain hoist, you can select it in the “Filtering
of serial no.” field.

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 Then all orders (from your local database) will be displayed which have been created
for a Demag DC chain hoist with this serial no.

Confirm your selection with “OK”.

The program window which is similar to Windows Explorer is then opened. As

default, the main group “Demag ChainHoist DC” is highlighted in the parameter
group column.

Open the main group by double-clicking the “Demag ChainHoist DC” group name or
click on the cross. When the DC data group has been selected, the parameters
available for the Demag DC chain hoist appear in the data columns.

If you have opened an existing order, the data (parameter values) of the data set
saved last for this order are displayed in the “Received parameters” and “Saved data
database” columns. In addition, “General data”, if available.

5.2 Read parameters

Activate the IR interface by selecting the “Connect IR/IrDA” icon

In the next window you can choose among three different types of transmission:

1. Unique call up After you have clicked “OK”, the program attempts
once to establish a connection to the Demag DC chain
hoist and to read the data.
For successful transmission of data, the IR transmitter
of the Demag DC chain hoist and the IR receiver on
the PC must be perfectly aligned to each other.

2. Permanent monitoring After you have clicked "OK", the data are read from the
Demag DC chain hoist regularly, i.e. communication is
automatically triggered by the program on a regular
basis.
Transmission is only interrupted (stopped), if you
activate the “Disconnect IR/IrDA” icon

23
 Benefit of this function: Your are given sufficient time to align the IR receiver on the
notebook to the IR transmitter of the Demag DC chain hoist. Parameters such as the
Contactor switching operations value are also constantly updated.

3. Serial call up with break

of … Seconds This function can be selected when you read several
chain hoists one after the other and you do not wish to
restart transmission each time. With the break time,
you determine the time after which the program
attempts again to read data from the Demag DC chain
hoist.

As soon as you confirm your selection with “OK”, the “IR off ” display

in the status bar changes from (grey) to (yellow)

i.e. communication between the Demag DC chain hoist and the PC/notebook has
been started.

When data are transmitted, the display changes to (green) .

If communication fails, the icon (red) indicates this to you.

Check whether the COM port has been appropriately set for IR transmission and
whether the IR receiver is correctly connected on the serial interface (RS232). Start
the process again.

5.3 Save a data set

Following each download (reading data from the Demag DC chain hoist), a data set
is automatically saved. All data sets saved in the local database for a serial no., even
if they have been created within the framework of various orders (applications), can
be viewed via the “Data set” list. Each data set is provided with a consecutive no., the
order no. of the relevant application, the date and the time.

24
6 Working with IDAPSY and the Demag DR rope hoist

6.1 USB/CAN interface (communication of data via the USB/CAN

interface)

6.1.1 Create an order

Every application of the IDAPSY service tool on a Demag DR rope hoist is based on
an order. This may be a service order within the framework of inspection or
maintenance work but also applications in connection with installation or
commissioning and general applications for documentation purposes.

You can now create a new order or change or supplement an existing order by using
the icon

The order number may consist of a total of 30 characters (letters and figures), which
you can enter directly in the blank Order no. field.

If you want to use an existing order, open the “Order no.” list box (arrow) and select
the required order. If you do not know the order no. but the serial no., which can be
read on the type plate of the Demag DR rope hoist, you can select it in the “Filtering
of serial no.” field.

Then all orders from your IDAPSY database (on the hard disk of your notebook/PC)
will be displayed which have been created for a Demag DR rope hoist with this
serial no.

Confirm your selection with “OK”.

The program window which is similar to Windows Explorer is then opened. As

default, the main group “Demag ChainHoist DC” is highlighted in the parameter
group column.

Change to the “Demag RopeHoist DR” main group and open the main group by
double-clicking the group name or click on the cross.

Like in Windows Explorer, you can now select the sub-groups of the DR to display
the parameters available for the Demag DR rope hoist in the data columns.

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 If you have opened an existing order, the data (parameter values) of the data set
saved last for this order are displayed in the “Received parameters” “Saved data
database” columns. In addition, “General data”, if available.

In general, there are two possibilities of starting communication with the Demag DR
rope hoist:
1. via cable using the CAN BUS interface included in the supply of the IDAPSY
service tool
2. wireless via the IrDA interface of the notebook/PC and the DRC-10 hand-held
transmitter or the DSE-8R (DSE-10R) control pendant.

6.1.2 Download
(read parameters)
via the USB/CAN interface
The driver for the USB/CAN interface has been installed acc. to [Chapter 3.4].
Connect the CANBUS interface with your notebook/PC by means of the USB cable
and with the V24 interface cable to a free CANBUS interface of the electrical
equipment of the Demag DR rope hoist.
Check functioning of the interface by checking the LEDs. The green LED (points in
the direction of the Demag DR rope hoist) is on when the power supply is working.
The yellow LED (points towards the Demag DR rope hoist) is on/flashes when
communication between the interface and the electrical equipment of the rope hoist
has been established, the yellow LED (points towards the notebook/PC) is on when
communication between the interface and the notebook/PC has been established.

After you have opened an order [Chapter 6.1.1] and the working window of IDAPSY
is open, you can establish data communication with the Demag DR rope hoist.

Either via the “Connections” menu or via the toolbar by actuating the icon (Connect
CANBUS) . The icon changes to and the status display for communication
(right bottom) changes to (yellow) .. At the same time, the “DR -> PC

transfer” icon becomes active. Start download by clicking the icon.

The status display must switch over from (yellow) to (green) .

Progress of reading the data is indicated by a bar.

Data are read in the following sequence: trolley electrical equipment 1, trolley
electrical equipment 2 and crane electrical equipment irrespective of whether the
corresponding electrical equipment is connected to the CANBUS or not. If the
corresponding electrical equipment is connected to the bus, the bar counts upwards
in steps. If the electrical equipment is not connected, the bar moves to the next
electrical equipment – trolley or crane.

If communication fails, the status display changes to (red).

Check whether the CANBUS interface functions properly and all connections have
been correctly plugged on. In addition, check whether the DR control system is
supplied with control voltage (48 V AC). Close communication via the “Disconnect
CANBUS” icon and start communication again.

26
 After successful transmission of data from the Demag DR rope hoist to the
notebook/PC, all parameters read are visible on the desktop.
For each electrical equipment found and read, an own data level is created.
Following a download, first all data from any available crane electrical equipment are
shown since it is the last to be read.

In the “Filter” data field, the type of electrical equipment is indicated. The serial no.
also shows which type of electrical equipment is on the active data level. As the serial
no. of the electrical equipment is also its unique address in the system, each
electrical equipment must have its own serial no.
There are two distinguishing features:

1. The leading (first) figure of the serial no. – For a system consisting of trolley
electrical equipment and crane electrical equipment, both control systems are
provided with the serial no. of the system (Demag DR rope hoist). The trolley
electrical equipment is always given a leading < 9 > and the crane electrical
equipment a leading < 0>, i.e.

999 999 99 = Trolley

099 999 99 = Crane

2. The following (last) figure of the serial no. – Automatically identifies the serial
no. of any available electrical equipment with the “type of control system”. This is
a parameter from the basic data of the Demag DR rope hoist which determines
whether the existing control system is trolley electrical equipment (value = 0) or
crane electrical equipment (value = 2), i.e.

999 999 99 - 0 = Trolley

999 999 99 - 1 =..Foot-mounted hoist
099 999 99 - 2 = Crane

It is possible to move from one read data level (trolley or crane electrical equipment)
to another under the current order number by means of the “Serial no.” list field.

6.1.3 Save parameters

Following each download (reading data from the Demag DR chain hoist), a new data
set is automatically saved.
A data set contains all data levels (trolley electrical equipment and crane electrical

equipment) read for a system.

All data sets saved in the local database for a serial no., even if they have been
created within the framework of various orders (applications), can be viewed via the
“Data set” list. Each data set is provided with a consecutive no., the order no. of the
relevant application, the date and the time.

27
6.2 IrDA interface (communication of data via the IrDA interface)

6.2.1 Create an order

Every application of the IDAPSY service tool on a Demag DR rope hoist is based on
an order. This may be a service order within the framework of inspection or
maintenance work but also applications in connection with installation or
commissioning and general applications for documentation purposes.

You can now create a new order or change or supplement an existing order by using
the icon

The order number may consist of a total of 30 characters (letters and figures), which
you can enter directly in the blank Order no. field.

If you want to use an existing order, open the “Order no.” list box (arrow) and select
the required order. If you do not know the order no. but the serial no., which can be
read on the type plate of the Demag DR rope hoist, you can select it in the “Filtering
of serial no.” field.

Then all orders (from the local database on the hard disk of your notebook/PC) will
be displayed which have been created for a Demag DR rope hoist with this serial no.

Confirm your selection with “OK”.

The program window which is similar to Windows Explorer is then opened. As

default, the main group “Demag ChainHoist DC” is highlighted in the parameter
group column.

Change to the “Demag RopeHoist DR” main group and open the main group by
double-clicking the group name or click on the cross.
Like in Windows Explorer, you can now select the sub-groups to display the
parameters available for the Demag DR rope hoist in the data columns.

If you have opened an existing order, the data (parameter values) of the data set
saved last for this order are displayed in the “Received parameters” “Saved data
database” and “Changing parameters” columns. In addition, “General data”, if
available.

In general, there are two possibilities of starting communication with the Demag DR
rope hoist:
• via cable using the CAN BUS interface included in the supply of the IDAPSY
service tool [Chapter 6.1]
• wireless via the IrDA interface of the notebook/PC and the DRC-10 hand-
held transmitter or the DSE-8/16R (DSE-10R) control pendant [Chapter 6.2].

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6.2.2 DSE-8/10R control pendant (setup for IrDA communication)
With the Demag DSE-8/16R control pendant, data can only be read from the Demag
DR rope hoist.

6.2.3 DRC-10 hand-held radio transmitter (setup for IrDA communication)

In order to be able to transmit data between the rope hoist electrical equipment and
the notebook/PC by means of the DRC-10 hand-held radio transmitter, the IrDA
function of the hand-held radio transmitter must always be switched on before the
IrDA function is activated in IDAPSY.

“IrDA” mode in the hand-held radio transmitter is activated with a key combination.

Press the STOP key Press the LOWER Press the LEFT
and hold it down ! key once! key 2 x !

Press the LOWER key Release the LOWER key and

and hold it down for 5 sec. ! the STOP key again !

Align the hand-held radio transmitter with its front side (plastic window) in the
direction of the IrDA interface of the notebook/PC.

29
6.2.4 Download (read parameters) via IrDA
Actuate the “Connect IR/IrDA” icon in the tool bar. The status display for the
IrDA connection must change from (grey) to (yellow) .

At the same time, the “Disconnect IR/IrDA” and the “DR -> PC transfer”
icons become active.

Start download by clicking the icon

The status display must switch over from (yellow) to (green) .

Progress of reading the data is indicated by a bar.

Data are read in the following sequence: trolley electrical equipment 1, trolley
electrical equipment 2 and crane electrical equipment irrespective of whether the
corresponding electrical equipment is connected to the CANBUS or not. If the
corresponding electrical equipment is connected to the bus, the bar counts upwards
in steps. If the electrical equipment is not connected, the bar moves to the next
electrical equipment scan.

Note !! Owing to slow data transmission of the radio control system, transmission of
data may take several minutes!

If communication fails, the status display of communication changes to (red)

Check whether the IrDA interface of the hand-held radio transmitter still works
correctly. In addition, check whether the DR control system is supplied with control
voltage (48 V AC).
Close communication via the “Disconnect IR/IrDA” icon and start download
again.

After successful transmission of data from the Demag DR rope hoist to the
notebook/PC, all parameters read are visible on the desktop.

For each electrical equipment found and read, an own data level is created.
Following a download, first all data from any available crane electrical equipment is
shown since it is the last to be read.

In the “Filter” data field, the type of electrical equipment is indicated. The serial no.

also shows which type of electrical equipment is on the active data level. As the serial
no. of the electrical equipment is also its unique address in the system, each
electrical equipment must have its own serial no.

30
 There are two distinguishing features:

1. The leading (first) figure of the serial no. – For a system consisting of trolley
electrical equipment and crane electrical equipment, both control systems are
provided with the serial no. of the system. In the software, the trolley electrical
equipment is always given a leading < 9 > and the crane electrical equipment a
leading < 0>, i.e.

999 999 99 = Trolley

099 999 99 = Crane

2. The following (last) figure of the serial no. – Automatically identifies the serial
no. of any available electrical equipment with the “type of control system”. This is
a parameter from the basic data of the Demag DR rope hoist which determines
whether the existing control system is trolley electrical equipment (value = 0) or
crane electrical equipment (value = 2), i.e.

999 999 99 - 0 = Trolley

999 999 99 - 1 = Foot-mounted hoist
099 999 99 - 2 = Crane

It is possible to move from one read data level (trolley or crane electrical equipment)
to another under the current order number by means of the “Serial no.” list field.

6.2.5 Save parameters

Following each download (reading data from the Demag DR chain hoist) a new data
set is automatically saved.
A data set contains all data levels (trolley electrical equipment and crane electrical
equipment) read for a system.
All data sets saved in the local database for a serial no., even if they have been

created within the framework of various orders (applications), can be viewed via the
“Data set” list. Each data set is provided with a consecutive no., the order no. of the
relevant application, the date and the time.

31
7 Further functions

Every data set that is created by IDAPSY after a download, is then only saved in the
local IDAPSY database on the hard disk of the PC / notebook.

IDAPSY offers two possibilities of retrieving data/data sets from the local database or
passing them on to other users:

• Export or import data sets

• Export or import parameter sets

7.1 Save data sets via the Internet

For permanent and central management and evaluation of data, an IDAPSY main
server at Demag Cranes & Components GmbH in Wetter is available to which all
data sets can be exported in addition to the local database.

7.1.1 Export data set

When you use the “Internet data export” function, only those data sets are
exported to the IDAPSY main server which have not yet been sent to the
server. Therefore only a small data volume is transmitted if the export function
is used regularly.

The user can thus permanently save data sets for other users (e.g. employees
or colleagues) for later use or documentation purposes on the IDAPSY main
server.

Note !! An Internet connection is required for using the “Internet data export” as well
as the “Internet data import” functions.

7.1.2 Import data set

The saved (exported) data sets can – of course – also be re-imported to the
PC / notebook from this server.

Attention !! If you use the “Period from ... to ...” selection criterion, please note that
the pre-set period may cover several years. As a result, the system may attempt to
import several thousand data sets to the PC / notebook.

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 Extensive protection mechanisms ensure that individual users can only import those
data for which they have been authorized. For this reason, all data sets are provided
with a code for the individual users which results from the registration of the IDAPSY
service tool.
Various user codes can then be combined to form groups so that, for example, the
maintenance and repair sector of a company can only access the data sets of its
group/employees. And, therefore, also only this company can access its own
data/data sets of its employees.

7.2 Save data sets to local data media

The “Export parameter set / import parameter set” function is used when for technical
reasons, no Internet access is available for data exchange with the PC / notebook or
when extension kits (Demag DR rope hoist function extension) are used.

7.2.1 Export parameter set

With the “Export parameter set” function, the currently active data set is isolated
from the IDAPSY database and saved to the hard disk of the PC / notebook as an
independent file.
The name of the file can be freely selected, the file extension is fixed.
– The file name may be, for example: data_crane04.sdr.

Files created in this way can then be documented, distributed and saved in the
common methods.

7.2.2 Import parameter set

All so-called SDR data sets can be added to the local database with IDAPSY by
using the “Import parameter set” function.

Some safety measures must be taken to add these SDR data sets to the local
database and then also load them to a Demag DR rope hoist.

Each SDR data set, like any data set managed in IDAPSY, is only valid for one serial
number and, therefore, only for one Demag DR rope hoist.
I.e. it is not possible to load a data set with a serial number that differs from the serial
number saved in the control system of the Demag DR rope hoist.
This measure is necessary to prevent any manipulation and unauthorized changes of
the electrical control system of the Demag DR rope hoist.

Procedure: Import of data sets is only possible in online mode. This means that
before the “Import parameter set” function is used, a download to the relevant rope
hoist control system must have been carried out. IDAPSY then knows the serial
number of this particular rope hoist. It is now possible to import the required SDR
data set, which includes the same serial number, to IDAPSY.

The data set imported into the program in this way can now be processed as
described in [Chapter 7].

33
 This function makes it possible to make necessary changes to parameters of the
rope hoist control system at any time without authorization to change individual data.
If necessary, these data sets (SDR data sets) may be made available by
[email protected] of Demag Cranes & Components GmbH.

The parameter changes required for the application of an extension kit (advanced
options) can also be easily carried out by an authorized user of the IDAPSY service
tool, since each extension kit includes the relevant data set.

7.3 Import IDAPSYPocket data sets

Users of a version of “IDAPSYPocket” for pocket PC’s (PDAs) can import data
sets read by means of the PDA from the Demag DR rope hoist to the IDAPSY
database on the notebook / PC for documentation.

Preparation measures on the PDA:

Save the required data set/s to the memory card or the main memory of the PDA
via the Data menu item in IDAPSYPocket.
Then transfer the data set/s to the notebook / PC.

Please refer to the operating instructions of the PDA.

All pocket data sets imported from the PDA in this way can be recognised by their
extension ____.inc (e.g. 99999999.inc).

These data sets can be read to the IDAPSY service tool via the “Import Pocket data
set” function.

7.4 Update
Like any other application software, the IDAPSY service tool must also be
adapted to a changed scope of functions of the control software of the Demag
DR rope hoist or the Demag DC chain hoist at regular intervals. Improved
function processes and extended service functions make it necessary to
regularly update the system.

The “Update” function completes two important processes:

• Automatic download and subsequent installation of the up-to-date

software tool
• Automatic export of all new data sets (since the last update) to the
IDAPSY main server

Precondition! The notebook/PC must feature an Internet connection.

When the “Update” function in the “Connections” menu has been selected, the
program automatically starts to establish a connection to the IDAPSY main server.

When the connection has been established, new software updates are searched on
the IDAPSY main server.

34
In this case, updating of the
software is not necessary.

When the message has been

confirmed with “OK”, all new data
sets created since the last update
are automatically exported to the
IDAPSY main server from the local
database (hard disk).

If new (up-to-date) software tools are found on the IDAPSY main server, the user can
decide whether he wants to accept these new data for download.

This is of particular importance if the new data comprise a large volume (several
Mbytes) and the Internet access only has a low data transmission rate (e.g. analogue
modem). The “Update” can be repeated at any time.

When update has been confirmed, the new program tools are downloaded from the
server and saved to the hard disk of the notebook / PC.

Update is completed, after all new

data sets created since the last
update have been automatically
exported to the IDAPSY main
server from the local database
(hard disk).

35
 Printed in Germany PDF WiWiFra

Reproduction in whole or in part only with prior consent of Demag Cranes & Components GmbH, D-58286 Wetter Subject to change. Not liable for errors or omissions.
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