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Lesson 1 Introduction To IT and ITeS Industry

This document provides an introduction to information technology (IT) and IT-enabled services (ITeS) industries. It discusses what IT and ITeS mean, pros and cons of using information and communication technologies, precautions for safe use of ICT, main sub-sectors of the IT-BPM industry, examples of IT use in everyday life and various sectors, and five government websites that provide IT-enabled services to people. The document also answers questions about use of IT in libraries, education, digital communication, business, science/engineering, banking, and healthcare.

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1K views3 pages

Lesson 1 Introduction To IT and ITeS Industry

This document provides an introduction to information technology (IT) and IT-enabled services (ITeS) industries. It discusses what IT and ITeS mean, pros and cons of using information and communication technologies, precautions for safe use of ICT, main sub-sectors of the IT-BPM industry, examples of IT use in everyday life and various sectors, and five government websites that provide IT-enabled services to people. The document also answers questions about use of IT in libraries, education, digital communication, business, science/engineering, banking, and healthcare.

Uploaded by

Rakovi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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LESSON-1

BLOCK-2
INTRODUCTION TO IT-ITeS INDUSTRY
1. What do you mean by the term IT and ITeS?
Ans- Information technology means creating, managing, storing and exchanging
information. It also include all the types of technology used to deal with information,
such as computer hardware and software technology used for creating, storing and
transferring information.
Information Technology enabled Service is define as outsourcing of processes
that can be enabled with information technology and covers divers areas like
finance, HR, administration, health care, telecommunication, manufacturing, etc.
2. What are the pros and cons of using ICT?
Ans- Some of the pros and cons of using ICT are-
Pros- a) Can communicate with friends, family in seconds.
b) Online Learning
c) Real time interaction with other information system.
Cons- a) No reliable trusted sources
b) Surface learning
c) Reduce privacy
3. What precautions are required to ensure that ICT use is safe?
Ans- a) Regular online backup
b) Installation of protective software to secure data and computer devices.
c) Parental control should be on when computers or smart phones are handed over
to children
4. What are the four main sub-sectors in the IT-BPM industry?
Ans- a) IT Service
b) Business Process Management
c) Software products
d) Engineering research and development.
5. Give examples of IT in everyday life.
Ans- Washing machine, Microwave, Television, Refrigerator, etc
6. How IT is used in libraries’?
Ans- Many libraries are computerised. Each book has a barcode associated with it. This
makes it easier for the library to keep a track of their books and the availability of a
specific book. Computer software is used to issue the return of the book. Each book
in the library has a magnetic strip attached to it, that is deactivated before the book
can be borrowed.
7. What are the various processes of education where IT is used?
Ans- a) ICT in classroom- Several ways where ICT is used in classroom are
 E-learning classroom
 Smart board presentation
 Videos on experiment
 Educational games, etc
b) Education anywhere anytime- Students can access educational resources on any
topic through mobile application or websites.
c) Teaching aide and media- Various teaching aids are used in school like using
pictures, videos and animation for learning.
d) Learning management system (LMS)- A learning system where a teacher or
student can register himself/herself on the official websites to access LMS. Through
this system they can learn anywhere and anytime, submit queries or comments
through forums, participate in various co-curricular activities, etc.
8. Which software are used in digital communication?
Ans- Communication and network software is used for setup and management of digital
communicatiob networks such as LAN or WAN computers network, e-mail,audio-
video network, wireless communication system, etc.
9. For what purpose is IT used in business?
Ans- Purpose of using IT in business are-
 Storing information about products such as stock control using sophisticated
database.
 Making business calculation such as costing and profit calculation using
spreadsheets.
 Providing advertising and promotional literature using computer graphics
packages.
 Internal communication using fax, e-mail and other method of
communications.
 Creating websites as a promotional and informational tool for an
organisation.
10. Which are the prominent areas where IT is used in Science and Engineering?
Ans- Some of the prominent areas where IT is used in Science and Engineering are-
 Mathematics
 Computer and Information science
 Chemical science
 Physical science
 Biological science
 Environment science
 Civil, Mechanical, Aeronautical engineering, etc
 Nano technology
 Medical science
 Industrial Biotechnology
11. List the various uses of IT in banking system.
Ans- a) To initiate a online transaction through mobile banking or net banking
b) Withdrawing money from ATM
c) Maintaining customer data and transaction record.
d) Transferring money from one account to another through NEFT or RTGS.
e) Depositing cash through ATM or cash counter.
f) Maintaining RD ( Recurring Deposit) and FD ( Fixed Deposit ).
12. What are the different areas of health care where IT is used?
Ans- a) To maintain and manage patient’s records.
b) Diagnosis test such as CT scan, ECG, EEG. MRI and ultrasound.
c) Using variety of instrument and surgical equipments to monitor patient’s
condition duribg complex surgery.
d) In laboratories and dispensaries, various instruments are used to identify the
diseases and related details.
13. List any five website of the Indian government which provides IT enabled services
to the people.
Ans- a) uidai.gov.in ( Aadhar card )
b) indiapost.gov.in ( India post )
c) irctc.co.in ( Indian railway )
e) passportindia.gov.in (Indian passport )
d) incometaxindiafiling.gov.in ( Income tax)

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