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Introduction
Dental Clinic is an organization that is responsible in providing a health medication and
treatment for all types of dental patients. Surely, everyday there are people that need to
use the dental clinic services. But how can clinic provide a faster and efficient services if
they are still using the traditional method on their daily operation? The traditional method
means the customers need to fill in their detail in registration form manually and the
information will only keep in files. After the registration, the files will be place in the rack
and this will cause problems like taking a longer time to retrieve the information, make
mistakes during writing or misplaced the files.
Nowadays, technology has changed many aspects of life and people’s daily life is
becoming indivisible from the network due to the development of Internet. With dental
clinic management system, the process gets much faster and more efficient than
traditional way. Even t0hough the dental clinic had a system, but they still do not use the
application. It is because there are facing several problems during process
management.
Management System specialized designed to let the clinic staff has a highefficiency
management tools, computerized and systematic patient’s record, and detail of
treatment records. This system also provide appointment feature, which allow staffs to
view the appointment that already made by doctors. This new system will replace the
current system that is used in clinic and surely this system will improve the clinic
services and make their daily operation running smoothly. Patient treatment module
consist the information about the tooth examination and record and list of treatment that
has done. The objectives of the project are to develop decision support system for dental
clinic, to improve part of record patient examination form and analysis the cause of tooth
disease, prevention and treatment.
Background of the study
For the past years, technology has been building an important role in medical field. The
development of information systems designed specifically for the field of medicine has
offered great innovation and drastic improvement on the practice. These systems make
data gathering and accessing more efficient and faster. The proponents conducted an
interview and at present found out that, their recording process is still on a manual way.
The problem is using manual process it takes up a lot of space the biggest downfall to
manual document filing is the amount of space it can take up because the clinic is not
really a large area. Prone to damage and being misplaced and hard to make changes.
The study help to make a solution to this problem that the dental clinic encounters. To
resolve this problem, the proponents came up to develop a the “Dental
Clinic Management System”, a web based system made for Dr. Joanne Sapotin-Lozano
Dental Clinic. The advantage of this system it helps organize the filing of dental records
of patients and inventories on medical supplies. This system is accurate for the dental
clinic of Dr.Joanne Sapotin.
Conceptual Framework
The conceptual framework of Dental Clinic Management System shows the IPO flow of
the system and helps the users understand how the process would function. This is
meant to improve the existence manual way of showing the information of Dr.
JoannLuzano-Sapotin Dental Clinic.
Conceptual Framework
Scope
Our scope is to create a monitoring and inventory system. This system focuses on
keeping patient dental records, online viewing services and inventory of dental supplies.
This system also generate reports according to the needs of dentist and can view the
previous and current patient records. Dental Clinic Mangement System is a web based
system that enables the staff in JoAnne Luzano Sapotin Dental Clinic to encode patients
dental records regarding with their cases with the said clinic. This system is designed for
doctors and staff to serves as a tool to help them utilize the transaction, to organize the
patient’s record, and monitoring of clinic medicine supplies in inventory .
Limitation
The System is exclusively for Joanne Luzano-Sapotin Dental Clinic only. The system
doesn’t cater online reservation or appointment it is only for viewing services in the said
clinic. Furthermore, the system doesn’t cover the accounting and finance. It only serves
as a monitoring tool and transactions for the Dentist of Dr. Luzano –Sapotin Dental
Clinic.
Significance of the Study
The present study is significant to the following persons foremost of which are as follow.
Owner of JoAnne Luzano Sapoton Dental Clinic. The doctor of this clinic which is the
owner itself has advantage in other clinic in using advance technology in terms of having
organize , simplified but effective recording and monitoring system. This system help the
doctot to review patient treatment module consist the information about the tooth
examination and record and list of treatment that has done.
Patients. This study will benefit the patients for ease of access of online viewing
services for effortless since it is deployed through web.
Staff. The study will benefit the staff due to technology advancement by accessing the
patients transaction.
Proponents.Through this study, the proponents realized what they can contribute to
identify and sustain the needs of the client. And apply what they have learned in web
developing.
Future Researcher.This study will be beneficial to them in a way that it can serve as a
guide for a similar system that they plan to develop and in a way that this can serve as
an advance study for some clinic that using a manual process work flow.
Definition of Terms
Admin. Conceptually, a person legally appointed to manage and dispose of the estate of
an intestate, deceased person, debtor, or other individual, or of an insolvent
company(Wordnik, 2018)
Operationally, it is refers to the person managing or incharge in the system of the dental
clinic.
ISO. The quality of a system is the degree to which the system satisfies the stated and
implied needs of its various stakeholders, and thus provides value. Those stakeholders’
needs (functionality, performance, security, maintainability, etc.) are precisely what is
represented in the quality model, which categorizes the product quality into
characteristics and subcharacteristics. (Hoyle, D. (2017). )
Operationally, it is a standard that we used in conducting a survey. The standard
provides a framework for organizations to define a quality model for a software product.
Review Of Related Literature
This chapter primarily presents the different researches and other literature s form both
foreign and local researchers, which have significant bearings on the variables included
in the research. It focuses on several aspects that will help in the development of this
study. Current system of the dental clinic also has the system that can handle the
process management as a computerized. But, there are a few problem during using the
system and that cause they used the manually system. So, this literature review has
been covered about the process of the manual system that cause the current system is
difficult to use. Management system actually has been used long time ago. Every
organization needs a system that can manage their data and process. In every
company, keeping record are very important. For the clinic, it is very important to keep
the patient record for any reference. There is some method in keeping the record such
as using the manual method or the computerized method. The computerized system is
better than manual system in keeping record of the patients. Hence, using the
computerized system has so many advantages than the manual system. One of the
advantages using a computerized system is that it is not only easy, but it also saves the
time to search the patient record. If they use the manual keeping 6 record, they have a
hard time to find for it. The computerized system will give the opportunity for the
companies to do work more effective and efficiently if the company use it. The literature
s of this study came from books, journals, article and other existing study’s and
dissertations, foreign and local that are believed to be use for the advancement of
awareness concerning the study. This chapter contains the foreign and local studies
related to the system.
Local Studies
Computerized Patient’s Medical Record System for San Jose Hospital and Trauma
Center
The study recommended that the hospital should use Local Area Network (LAN) instead
of Wireless Local Area Network (WLAN) since there are instances that signals were not
clear. The medical technician and staff are also advised to utilize the proposed system
because it is more productive and more capable of delivering quality performance. (R.
M. Del Rosario Jr.
2011)
Related Systems
Table 1.0: Related System
Related System
Synthesis
The systems presented were obtained from both local and foreign system that will serve
as a guide for the proposed system. It has also described the features that are available
on the system that are not available with reflect to each other.
Traditional dental care, which includes long-term oral hygiene maintenance and
scheduled dental appointments, requires effective communication between dentists and
patients. In this study, a new system was designed to provide a platform for direct
communication between dentists and patients.
All the related systems presented similar to the study but the proponents observed that
some of the other system doesn’t used an automated counting in sales and inventory. In
addition other system doesn’t implemented in mobile base , and printing an automated
certificate for patient record.
The system that were mentioned has related features like storing of patients record and
browsing history patient consultation and the features that are being talked about.
Patients also achieved significant improvement in appointment reminder systems,
rearrangement of appointments in case of sudden worse prosthesis, and establishment
of a direct relationship with dentists. Dental Clinic Management System, provides
efficient service to both dentists and patients, and helps establish a better relationship
between them. It also helps dentists to arrange appointments for patients with sudden
worsening of prosthesis function.
Methodology
This chapter discuss about the research strategy and procedures on how the system
flows and its processes and phases.
Scott Stiner (2016) state that Rapid Application Development (RAD), which in its most
basic form minimizes planning and intensifies prototyping. This RAD process allows our
developers to quickly adjust to shifting requirements in a fast-paced and constantly
changing market and provide much quicker development and higher-quality results than
those achieved with the other software development methodologies.
The fundamental for this project is to develop a management system that can be
implemented and integrated in Dr. Joann Luzano-Sapotin Dental Clinic. This project will
be conducted based on the Rapid Application Development (RAD) The System
Development Process model is split into different phases. Basic phases of Rapid
Application Development are as follows: requirement planning, Prototyping (user design
and construction), Testing, and Cutover.
Requirement Gathering
In this phase, after we selected our group members the proponents assigned task and
assignments to each other. After the proponents did brainstorming and discussion about
the title proposal of the system , the proponent conduct interview to gathered data and
information to identify the problem and the needs of the clinic.
The proponent developed a design system that well provide the manual patient
recording into automated dental management system. After we come up a design and
feature of the system the programmer begins developing the system. In this phase the
programmer programs the system that indicates and enable the fuction of automated of
dental clinic management system.
Prototyping
In this phase, the proponents select to used the Rapid Application Model as the effective
methodology that would fit in the system and for the team. Through this model it give a
better view for proponents for the overall scope of the system and its processes. After,
the prototype was created the proponents demonstrate the functionalities of the system
that meets the requirement on how to boost up the managing process.
Testing
In this phase,the proponents conduct study to test the efficiency and productivity of the
system through purposive sampling after that the proponents tested the input and output
functionality of the system to determine if the system worked according to its purpose
.Testing will be done with the doctor and staff of the dental clinic required to involve in
the testing phase so that they can correct any defect, test and rate their information
phases on the system we provide.
Cutover
In this phase, this is the implementation phase ,where it conclude the functionality of
system welldone and did testing again and changeover to the new system for verification
of the owner if she willing to take over or use this system for her clinic
Technical Feasibility
Table 2.0: Hardware Requirements
Hardware Requirements
Software Specification
Table 2.1: Software Requirements
Software Requirement
Program Environment
Front End
Html
This specific language is used by the proponents to link the index in the proposed
system. This language is also used to add some images such as logo, favicon, and tooth
chart.
CSS
This language is being used by programmer to design the system. It gives color and
used to align some table in proposed system Dental Clinic Mangement System.
Back End
PHP
Php is the language we used during our system development inorder to make useful tool
to a clinic. Php serve as scipt to the program to perform what is specific needs of the
clinic.
Jquery
It is being used by the programmer for adding patient’s information.
And this is to simply put the function inside the system add , edit and delete. In the
proposed system the programmer used this in showing sales report in the form of line
graph.
Javascript
This programming language as front end. It is being devised by the programmer as
prompt for logging in and logging out of the system.
Architecural Diagram
Architectural Diagram
In this figure the structural design wherein the admin and the staff have all access to
generate the system in specific function like add,edit,delete.
Feasibility Schedule
The feasibility schedule contains record of the amount of time spent on the system and
the completion dates for all major activities within a project meet organizational
deadlines and constraints for affecting change.
Work Breakdown
Gantt Chart
The following table of phases manifest the Gantt chart of the tasks that have been done
by the proponents with the time assign for the inception of the entire system.
SOFTWARE DEVELOPMENT SUMMARY
PHASE DAYS Average % Completed
PLANNING 9 80%
ANALYSIS 30 90%
DESIGN 30 90%
DEVELOPMENT 120 90%
TESTING 20 85%
RESULT
Months Days
INTERPRETATION 6 29
PLANNING PHASE
START
END DURATIO PERCENTAG
RESOURCE TASK DATE
DATE N E
Grouping 11/23/201 11/23/201
MIASIS 0 100%
s 8 8
Group
LOTAYO,MIASIS,BATU 11/25/201 11/25/201
Discussio 0 93%
TO 8 8
n
LOTAYO,MIASIS,BATU Planning 11/26/201 11/27/201 1 100%
TO of the 8 8
title
LOTAYO,MIASIS,BATU Proposal 11/28/201 11/28/201
0 85%
TO hearing 8 8
Table 3.2: Analysis Phase Work Breakdown
ANALYSIS PHASE
START
END DURATIO PERCENTAG
RESOURCE TASK DATE
DATE N E
Conduct
LOTAYO,MIASIS,BATU Intervie 12/01/201 12/03/201
9 90%
TO w 8 8
Data
LOTAYO,MIASIS,BATU 12/05/201 12/10/201
Gatherin 5 90%
TO 8 8
g
Working
LOTAYO,MIASIS,BATU 12/15/201 12/20/201
Chapter 5 85%
TO 8 8
1
Working
LOTAYO,MIASIS,BATU 12/25/201 12/30/201
Chapter 5 80%
TO 8 8
2
Table 3.3 Development Phase Work Breakdown
DEVELOPMENT
PHASE
START
END
RESOURCE TASK DATE DURATION PERCENTAGE
DATE
Coding of
System
BATUTO 2/1/2019 2/9/2019 8 95%
Backend
Coding of
System
BATUTO 2/10/2019 2/19/2019 9 93%
Frontend
TESTING
PHASE
START
END DURATIO PERCENTAG
RESOURCE TASK DATE
DATE N E
MIASIS Adviser 2/21/201 2/21/201 0 80%
9 9
Consultatio
n
Revision of
Documents
2/23/201 2/24/201
LOTAYO,MIASIS And 1 80%
9 9
System
Preparing
the PPT
LOTAYO,MIASIS,BATU Presentatio 2/26/201
2/27/219 1 90%
TO n for Final 9
Defense
FINAL
LOTAYO,MIASIS,BATU 2/28/201 2/28/201
DEFENSE 1 93%
TO 9 9
Cost Benefit
Cost benefit analysis or the CBA is the estimated cost and sum of the amount cost and
benefits of the system, to determine whether the clinic can earn benefit from the system.
The figure above shows the developmental cost of the system that consists of the
personnel and other expenses. According to Indeed which is a job finder, listed above
are the cost of the programmers , system analyst, and internet service provider which is
PLDT rate.
Operational Cost
Operational Cost
This table enumerate the Operational cost of the researched system. The operational
cost includes the maintenance cost. It reflects the cost detail duration an cost per month
and the total cost in using the researched system.
Total Amount
Total Development Cost ₱142,894.15
Total Operational Cost ₱ 37,250.00
Total ₱ 180,144.15
This Table shows the total computed amount of Developmental Cost and
Cost Benefit
Cost Benefit
This figure shows the Cost Benefit Analysis or CBA of the proposed system. The return
of Investment comes out 120%. The Payback Period was computed by taking the sum of
Present Value of System Benefit (Php 151,440.00) subtracting it to the Present Value of
System Cost (Php33,897.50) to get its Net Present Value(Php103,912.90) subtracting it
to the Negative Value of System Cost (Php -142,894.15), and dividing the difference Net
Present Value (Php 103,912.90). Resulting to 1.3751 which is rounded off to 2, making it
a 2-year payback period. Payback period = Initial Investment/Cash Inflow. The ROI was
computed by taking the sum of Total Present Value of System Benefits (Php
688,040.69), subtracting it to the Total Present Value of System Cost (Php312,132.90),
and dividing the difference Total Present Value of System Cost(Php312,132.90).The
quotient is (Php120) which is equivalent to 120% of ROI or Return of Investment. The
formula that the proponents used can be seen on Table 4.3.
Entity relatinship diagram explains every relationship between tables entity and
attributes. Each table has a defination that connects every table , both its primary key
and foreign key. Use foreign key if the attributes of the one table have a unique id and
foreign will be identified when the other attributes are in the other table. Each attributes
connects in performing every process.
UseCase Diagram
In this diagram shows the following activity of the admin and the authorized staff in the
system. The admin can access all the transactions that the system while registered user
have authorized to view the system.
Use Case Diagram
Data Dictionary
Table 5.0: User
Data Dictionary User
Presentation
The proponents demonstrate the system’s functionality and usability to the selected
respondents. The proponents observe the respondents based in their interest in
technology and understanding in system. After observing the proponents evaluated the
respondents using the purposive sampling wich concentrate on people with particular
characteristics who will better be able to assist with the relevant research to provided
and gather the data in order to work on the statistical formula.
Data Analysis
The section presents the analysis of the data gathered from respondents from the Dental
Clinic Management System.
Frequency Of Respondent
Interpretation of Data
The instruments used to access the perception of the users in term of five (5) categories
namely:Effectiveness , Effeciency, Quality ,Timeliness, and Productivity. The first
category was composed of four (4) items, the second category was composed of three
(3) items,and the third,and fourth and last category was composed of four(4)items. The
rating scale was 1 to 5 with 1 as poor , 2 as very dissatisfied, 3 as dissatisfied, 4 as
satisfied and 5 as very satisfied.
Effectiveness
Table 6.1 shows that the user’s survey result for the effectiveness of the system came
back with a total mean of 4.3 which is interpreted as “Satisfied” which means that the
end-users were satisfied with the system’s effectiveness after testing it.
The respondents stated that the system is effective, it means it has an intended or
expected outcome.
Efficiency
Table 6.2 shows that the users survey result for the system’s efficiency came back with
a total mean of 4.5 which interpret that the users were very satisfied with the efficiency of
the system after testing. The respondents stated that the system (DCMS), has the ability
to avoid wasting time and effort in generating and recording reports .
Quality
Quality 4.0 Satisfied
Table 6.3 shows that the user’s survey result for the system’s Quality came back with a
total mean of 4.0 which interpret that the users were satisfied with the system’s quality
after testing it.
The respondents stated that the system (DCMS), meet the standards of the users in
terms of its quality .
Timeliness
Table 6.4 shows that the user’s survey result for the system’s quality came back with a
total mean of 3.6 which interpret that the users were satisfied with the system’s
timeliness after testing it.
Productivity
Table 6.5 shows that the user’s survey result for the system’s productivity came back
with a total mean of 4.5 which interpret that the users were satisfied with the system’s
productivity after testing it. The respondents stated that the system (DCMS) has the
ability to produce a productivity result.
Overall
Table 6.6 This table shows calculated the overall categories of the system’s acceptability
and it resulted to 4.18 as “Satisfied” which means that the users were very pleased with
how system had functioned in all categories given.
This study was conducted for the purpose of for Dental Clinic here in Bacolod City, to
objectively result to a effective and efficient service to the Dental Clinic. The descriptive
method research was utilized and the survey technique was used for gathering data. A
questionnaire served as an instrument for the collection of data.
The proponents conducted a survey to the Dental Clinic. The participants were the
dentist, staff and patients. The survey was conducted after the system had all the
requirements, functionalities and features embedded. The findings suggested that on the
level of the user’s experience in terms of effectiveness of the system a mean score of
4.3 was obtained, interpreted as “Very Satisfied”. As to the experience of the user in the
efficiency category, it obtained a mean of 4.5, it interpreted “Very Satisfied”. On its
system quality category, the users, it ranked a mean of 4.0 as “Satisfied”. On timeliness
category, the users gave a mean of 3.6 as “”Satisfied”. On productivity category the user
gave a mean of 4.5 as “Very Satisfied”. In overall, the systems rating is collected a mean
of 4.18 as “Satisfied” rating.
Conclusion
The proponents conclude that the system is fully operational and dynamic, as of the sum
data gathered. By that, the users strongly agree that the implementation and use of the
system that offers is can perform these tasks. This condition is on the premise that it has
addresses the necessary automation requirement of the clinic after the thorough system
study.
Recommendations
As the proponents had made an Dental Clinic Management System, the system shall
have maintenance for every 6 months to maintain and update its functions and also for
the security of its databases.
Credits
Lotayo, Jyle Vincent, P.
Miasis, Janine, B.
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Contents hide
1 Dental Clinic Management System Capstone Project Document
1.1 Introduction
1.2 Background of the study
1.3 Statement of the Objective
1.4 Conceptual Framework
1.5 Scope and Limitation of the Study
1.5.1 Scope
1.5.2 Limitation
1.6 Significance of the Study
1.7 Definition of Terms
1.8 Review Of Related Literature
1.8.1 Local Studies
1.9 Related Systems
1.10 Synthesis
1.11 Methodology
1.12 Requirement Gathering
1.13 Prototyping
1.14 Testing
1.15 Cutover
1.16 Technical Feasibility
1.17 Software Specification
1.18 Program Environment
1.18.1 Front End
1.18.2 Back End
1.19 Architecural Diagram
1.20 Feasibility Schedule
1.21 Work Breakdown
1.21.1 Gantt Chart
1.22 Cost Benefit Analysis
1.23 Operational Cost
1.24 Benefit of the System
1.25 Cost Benefit
1.26 Entity Relationship Diagram
1.27 UseCase Diagram
1.28 Data Flow Diagram
1.29 Data Dictionary
1.30 Presentation, Analysis, And Presentation Of Data
1.31 Presentation
1.32 Data Analysis
1.33 Characteristics of the Respondents
1.34 Interpretation of Data
1.34.1 Effectiveness
1.34.2 Efficiency
1.34.3 Quality
1.34.4 Timeliness
1.34.5 Productivity
1.34.6 Overall
1.35 Summary Of Findings, Conclusion And Recommendation
1.35.1 Summary of Findings
1.35.2 Conclusion
1.35.3 Recommendations
1.36 Credits
1.36.1 Share This Post!
1.36.2 Categories
1.36.3 Recent Posts
1.36.4 Archives
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