THE DIRECTOR, ESD (MEESEVA) A.P.

, VIJAYAWADA
Section 4(1)(B) of information Under RTI ACT, 2005
I. Particulars of the organisation, functions and duties: -

Name of the
S.No Address Function & Duties
Organization

1.The objective of Meeseva is

to provide smart, citizen
centric, ethical, efficient and
effective governance
facilitated by technology. The
initiative involves universal
and non-discriminatory
delivery of all government
services to citizens &
1 businessmen of all strata and
improved efficiency,
transparency and
The Director, ESD
accountability for the
(MeeSeva), Plot
government. The initiative
No: 11 & 12, Back
features transformed
Director, ESD (MeeSeva), side of Telephone
government-citizen interface
AP Exchange,
at all levels of administration
Autonagar,
along with a shared
Vijayawada, A.P.
governance model.
520007
2.It is a one-stop-shop for
2 over 433 G2C and 243 B2C
services.

3.Urban MeeSeva centres

operate from 9.00 AM to 7.00
PM on all working days &
3 Sunday from 9.00 AM to 1.00
PM.
Centres are closed on
National Holidays.

Department wise Services offered through MeeSeva

S. No Department No. of services

1 Agriculture 30

Andhra Pradesh Medical and Aromatic Plants Board

2 1
(AYUSH)
3 Animal Husbandry 1

4 APMIP 2

5 Civil Supplies 15

6 Collegiate Education 3

7 CRDA 2

8 Department of Co-Operation 0

9 Department of Town and Country Planning 1

10 Directorate of Medical Education 1

11 Dr. NTR Vaidya Seva 1

12 Drugs Control 0

13 EDS 0

14 Education 4

15 Election 11

16 Endowment 14

17 EPDCL 34

18 Factory 5

19 Fisheries 8

20 Health Care 3

21 Industries and Commerce 15

22 Intermediate Education 4

23 ITE&C 1

24 Labour 11

25 Language and Culture 1

26 Legal Metrology 10

27 Mines and Geology 8

28 Minority Welfare 0

29 Municipal Administration 23

30 Police 4

31 Registration and Stamps 14

32 Revenue 80

33 Road Transport Authority 4

34 Rural Development 3
 35 School Education 1

36 Social Welfare Department 8

37 SPDCL 56

38 SSLR 8

39 Technical Education 1

40 UIDAI 4

41 WAQF Board 1

42 Women and Child Welfare 1

43 Youth Welfare 1

TOTAL 433

II. Powers and Duties of Officers and Employees

S. No Designation Powers & Duties allotted

Head of the Department

1 Director • All the powers & decision-making
authority of the department

• All service matters relating to staff of ESD.

• Process of sanction orders to Technology
partners.
• Process of Sanction orders for purchases.
• Inward and Outward section which
includes receipt of letters from various
departments/private agencies/
Government.
Assistant Secretary • All Legal matters in coordination with the
2
(Admin) officers concerned.
• Sanction of loans and advances to staff of
Head Office.
• Maintenance of Office Vehicles/ All kinds
of phones.
• Review and consolidation of periodic
inspection reports submitted by the
officers.
• Any other work instructed by the Director.

• Maintenance of Accounting matters

relating to Government and MeeSeva
Deputy Director
3 Funds.
(Finance & DDO)
• Payments to Departments/ Agencies and
Service Providers.
 • Budgetary provisions / AC / DC bills.
• Staff Pay bills / Arrear bills / other
Miscellaneous bills.
• Auditing of MeeSeva Centres Department
reconciliations.
• A.G. Audit / MeeSeva Head Office Audit.
• Any other work instructed by the Director.
• All Technical matters relating to
urban/rural e-Seva/Meeseva centres.
• Coordination of maintenance AMC of
hardware, Generator, UPS, SDC, APSWAN
etc.,
Deputy Director • Exploring new Exploring new B2C Services
4
(Technical) for Urban e-Seva/ Meeseva.
• Facilitating of MeeSeva/Central portal
services.
• MeeSeva Stationery / Pattadar passbook.
• Aadhaar/ UIDAI/ Election services.
• Any other work instructed by the Director.

III. Procedure followed in decision making process, including channels of supervision

and accountability

Designation
Officers –
of final
S. Decision –
Activity Description decision-
No Making
making
process
authority
a) Expansion of new
Goal – setting Director, ESD
1 service DD (Tech)
& Planning (MeeSeva)
b) Centre side operations
a) Requisition for plan &
Non-plan resources Director, ESD
2 Budgeting DD (Fin)
b) Utilization of eSeva (MeeSeva)
transaction charges
Formulation of
programmes, Introduction of new dept Director, ESD
3 DD (Tech)
schemes and services (MeeSeva)
projects
a) Maintains of Urban
MeeSeva centres i.e.,
deployment of operators,
Maintenance AS
cash collection, etc., would
of (Admin),
be done through CSPS Director, ESD
4 Urban/Rural DD (Fin),
(Contract Service (MeeSeva)
MeeSeva DD (Tech)
Provider). The service
centre or APTS
providers will be
identified through open
tender process. The work
 will be allotted on BOOT/
DOMT system.
b) The Franchisee in rural
area will be maintained by
SCA (Service Centre
Agency) and these SCAs
will be selected through
tender process.
Utilization of financial
resources under budget
Release of schemes and eSeva Director, ESD
5 DD (Fin)
funds revenues for budgetary (MeeSeva)
implementation
monitoring etc.,
Citizen Grievances AS Director, ESD
6 Citizen Issues
Redressal (Admin) (MeeSeva)
There are administrative,
Monitoring & AS Director, ESD
7 technical and financial
Evaluation (Admin) (MeeSeva)
issues.

IV. NORMS SET FOR THE DISCHARGE OF FUNCTIONS

The ESD shall provide the services through its MeeSeva centres within the
time standards mentioned in citizen charter on the MeeSeva Web Portal.

V. The Rules, regulations, Instructions, Manuals and Records held by it or under its
control or used by its employees for Discharging its Functions:
1. Andhra Pradesh Information Technology (Electronic Service Delivery) Rules
2011 (G.O.Ms.No. 10, ITE&C Dept, dated: 18-10-2011)
2. G.O.Ms.No. 9, ITE&C Dept, dated: 27-02-2004
3. G.O.Ms.No. 45, ITE&C (Infra) Dept, dated: 09-10-2012
4. G.O.Ms.No. 4, ITE&C (Infra) Dept, dated: 01-03-2012
5. Memo. No. 13/PDEVGOV/2013, ITE&C Dept, dated: 01-01-2014
6. G.O.Ms.No. 3, ITE&C (Infra) Dept, dated: 20-02-2012
7. G.O.Ms.No. 239, ITE&C Dept, dated: 16-03-2004
8. G.O.Ms.No. 14, ITE&C Dept, dated: 03-05-2012
9. G.O.Ms.No. 29, ITE&C Dept, dated: 25-07-2012
10. G.O.Ms.No. 2, ITE&C Dept, dated: 03-01-2013
11. G.O.Ms.No. 1, ITE&C Dept, dated: 01-01-2014
12. G.O.Ms.No. 5, ITE&C Dept, dated: 19-02-2014
13. G.O.Ms.No.22, ITE&C Dept, dated: 16-12-2019
14. G.O.Ms.No. 4, ITE&C Dept, dated: 12-11-2020
 VI. A statement of the Categories of Documents that are held by under its control

Designation and
address of the
Title of the
Sl. No Category of Document custodian (held
Document
by/ under the
control of whom)

Agreements with the

Technology Parents AS (Admin), DD
1 Contracts/ MOU
and Manpower (Fin), DD (Tech)
Agencies

Agreements with the

AS (Admin), DD
2 departments for Contracts/ MOU
(Fin), DD (Tech)
providing service

Informative AS (Admin), DD
3 eSeva Manual
Manual (Fin), DD (Tech)

4 Budget Finance DD (Fin)

VII. The Particulars of any arrangements that exist for consultation with or representation
by the members of public in relation to the formulation of its policy or
implementation thereof

As per GO.Ms.No. 4, ITE&C Dept, dated: 12-11-2020 this was working under
the Administrative Control of Gram Volunteers/ Ward Volunteers and Village
Secretariats / Ward Secretariats.

VIII. A statement of the boards, councils, committees and other bodies consisting of two
or more persons constituted as its part or for the purpose of its advice, and as to
whether meetings of those boards, councils, committees and other bodies are open to
the public, or the minutes of such meetings are accessible for public

There are no such boards, councils, committees and other bodies. Hence
conduct of meetings and minutes thereon does not arise.
IX. A Directory of its Officers and Employees

Name of the
Office Tel:
Sl. Office/
Designation Residence eMail
No Administrative
Tel: Fax:
unit
Director
1 [email protected]
(FAC)
Assistant
2 Secretary [email protected]
(Admin)
Deputy
3 Director 8008104605 [email protected]
The Director,
(Fin)
ESD
Deputy
(MeeSeva), Plot
4 Director [email protected]
No: 11 & 12,
(Technical)
Back Side of
5 Supdt (Fin) 8008044066 [email protected]
Telephone
Supdt
6 Exchange,
(Vacant - 2)
Autonagar,
Senior
Vijayawada,
7 Assistant
A.P.520007
(Vacant-2)
Computer
8 Operator
(Vacant – 2)
PA to
9 Director
(Vacant – 1)

District Units:

Sl. Contact
District Designation Mail Id
No Numbers
AO
1 Ananthpur 8008104609 [email protected]
MeeSeva
AO
2 Chittoor 8008104610 [email protected]
MeeSeva
AO
3 Kadapa 8008104611 [email protected]
MeeSeva
AO
4 East Godavari 8008104612 [email protected]
MeeSeva
AO
5 Guntur 8008104613 [email protected]
MeeSeva
AO
6 Krishna 8008104616 [email protected]
MeeSeva
AO
7 Kurnool 8008104617 [email protected]
MeeSeva
 AO
8 Nellore 8008104621 [email protected]
MeeSeva
AO
9 Prakasam 8008104623 [email protected]
MeeSeva
AO
10 Srikakulam 8008104624 ao_eseva_sklm @ap.gov.in
MeeSeva
AO
11 Visakhapatnam 8008104625 [email protected]
MeeSeva
AO
12 Vizianagaram 8008104626 [email protected]
MeeSeva
AO
13 West Godavari 8008104628 [email protected]
MeeSeva

X. The monthly remuneration received by each of its officers and employees, including
the system of compensation as provided in its regulations.

a) Payments of salaries from Government Treasury

Gross Salary for

Office in
Name the month
Sl. No Designation which
Sri/Smt December 2020
working
Rs.
Y. VS Asst. Secretary ESD
1 121399/-
Suryanarayana (Admin) (MeeSeva)
ESD
2 K. Pardha Saradhi Supdt (Fin) 109738/-
(MeeSeva)

b) Payments of salaries from MeeSeva funds to deputed employees and consultants

Gross salary
Office in
Name for the
Sl. No Designation which
Sri/Smt month
working
Rs.
NIL

c) Payments of salaries to outsourcing employees from MeeSeva funds

Gross Salary for the

Sl. No Name of the Outsourcing Agency
month of December 2020

1 M/s Jyothi Computer Services 5,58,036/-

XI. Budget Allocated to each office agency, indicating the particulars of all plans,
proposed expenditure and reports on disbursement made.

BUDGET RELEASED AND EXPENDITURE DETAILS AS ON 31.12.2020

Budget allotted
Sl. Expenditure Balance
Head of Account for the year
No (Rs.) (Rs.)
2020-21
Revenue
1 010 – Salaries 53,03,000/- 41,88,843/- 11,14,157/-
110/111 –
2 Travelling 8,000/- 0/- 8,000/-
Allowance
130/131 – Service
Postage, Telegram
3 45,000/- 0/- 45,000/-
and Telephone
Charges
130/133 – Water
4 and Electricity 87,000/- 62,964/- 24,036/-
Charges
130/134 – Hiring of
5 4,82,000/- 0/- 4,82,000/-
Private Vehicles
130/135 – Office
Expenses –
6 1,00,000/- 71,990/- 28,010/-
Consumables /
Stationery
130/136 – Office
Expenses –
7 15,000/- 0/- 15,000/-
Maintenance/Minor
Repairs
130/138 – Office
Expenses – Broad
8 15,000/- 0/- 15,000/-
Band/ Internet
Charges
140/141 – Rents,
9 5,76,000/- 0/- 5,76,000/-
Rates and Taxes
310/318 –
10 1,000/- 0/- 1,000/-
Obsequies Charges
280/288 –
Individual
11 1,90,00,000/- 0/- 1,90,00,000/-
Consultants
Engaged - 3rd Party
Capital
520/521 – Purchase
12 of Machinery & 4,00,000/- 0/- 4,00,000/-
Equipment
XII. The manner of execution of subsidy programmes including the amount allocated and
the details of beneficiaries of such programmes.

No subsidy programmes connection with any benefit is instructed to the

Department.

XIII. Particulars of recipients of concessions, permits or authorizations granted by it

NIL

XIV. Details in respect of the information, available to or held by it, reduced in an

electronic form
Website:
1. http://www.meeseva.gov.in
2. https://onlineap.meeseva.gov.in

XV. The Particulars of facilities available to citizens for obtaining information, including
working hours of library or reading room, if maintained for public use.

Sl. No Facility Description Details of

information
made available
1 Notice Board In all eSeva Centres The name of
Services
provided by
MeeSeva
2 Websites http://www.meeseva.gov.in Information
https://onlineap.meeseva.gov.in regarding citizen
services

XVI. The names, designation and the particulars of the public information officers

Contact information about the Public Information Officer and Appellate Authority
for the public

Authority as follows

Name
Sl. No Designation Office Address
Sri/ Smt
Director & Appellate The Director, ESD
1 G. S Naveen Kumar, IAS (MeeSeva), Plot No: 11
Authority
& 12, Back Side of
Telephone Exchange,
Assistant Secretary (Admin) Autonagar,
2 Y. V S Suryanarayana
Public Information Officer Vijayawada,
A.P.520007
XVII. Such other information as may be prescribed and thereafter update these
publications every year
The Information in respect of the item (XIV) will be made available for the
period from 01-10-2005 onwards.

Sd/-
Public Information Officer