Training Event SatisfactionSurvey
Training Event SatisfactionSurvey
Background
You need to decide if a survey is right for your training/event. If not, there are other options. Please contact us.
Do your training/event participants have access to computers? Are they comfortable with online surveys?
Do you have the email addresses for the participants?
Will your participants have the time to complete the survey after they go home or back to their
workplace?
If the answer to any of the above is “No,” then go with a paper survey at the end of the session.
Sample Training Session/Event Survey
If you need technical support in using online surveys, including advice on how to incorporate a prize
ballot, please fill out an evaluation request form on the OHTN’s EBPU page:
http://www.ohtn.on.ca/evidence-based-practice-unit/
If the survey is being used to assess a specific event/training (e.g., annual forum), the contact person for
the survey should not be the person running that event/training. Instead, use the Executive Director or
other Program Manager as the contact.
We’ve provided a few ideas about how to use survey findings. Do what works best for your agency – the
main idea is to let participants know that findings will be used.
This survey contains examples of training/events that different agencies might offer. Please adjust the
survey to reflect your agency’s activity.
If you do not have pre-set choices for a question (e.g. “Select the ways in which we can improve the
training”), then make the question open-ended (e.g. “How can we improve the training?”).
The survey contains examples of a full range of questions that you could ask about a training
session/event. You do not need to use all of these questions. Choose the questions that work best for
your training session/event and that fit with the purpose of your evaluation.
The questions should align with the training provided, the learning objectives of the sessions and their
respective agency/program context.
SHAMROCK HEALTH SERVICES – TRAINING SESSION/EVENT
SATISFACTION SURVEY
The purpose of this survey is to help us determine the extent to which the training met its goals and to identify
ways to improve future training events.
We invite you take a few minutes to complete this short survey and provide your feedback. The survey should take
less than [xxx] minutes.
Your participation is voluntary, anonymous and confidential (we do not ask for your name).
If you have any questions or concerns about the evaluation, please contact:
This Person
###-###-#### x###
[email protected]
[IF USING ONLINE QUESTIONNAIRE] - Click “Next” to indicate your agreement to continue with the survey.
Thank you!
PART A: Overall Experience
1. Rate your overall level of satisfaction with the [insert training event].
Very satisfied
Satisfied
Neutral (you may choose to remove this option)
Dissatisfied
Very dissatisfied
If this is an annual event and you would like to know how it compares to past events you can
ask something such as:
2. Overall, how did this year’s [event] compare to last year (xxxx)?
Better than last year
Just as good as last year
Not as good as last year
I did not attend last year
These are useful for repeat training sessions (e.g., semi-annual face-to-face meetings or
bimonthly webinars, etc.) with the same participants.
4. If you attended last [month’s/ year’s, etc.] [event], please describe how you applied
what you learned (if applicable).
If you were not able to apply any skills or knowledge gained, please tell us about it so
we can improve future training sessions.
NOTES:
PRO – this type of question leaves it completely open and up to the
participant to tell you what they did or did not do.
CON – this requires more analysis (time, effort) from the staff person but
may provide a better indication of what participants find useful and take
away from training.
NOTE: The response options should link to the intended outcomes of the training
sessions/events.
PRO – easier to analyze and count the number of times each option is
chosen
CON – it needs to relate to what was provided in the training and the
choices must make sense in that training context. This also makes it
easier for people to just check off items and can limit the depth of
information you receive.
PART B: [Event] Outcomes
NOTE: These items should be agency specific and relate to the learning goals or intended
objectives of the training event.
(E.g., Was it focused on increasing knowledge, skills, raising awareness, etc.)
Workshop Outcomes
9. If applicable, please tell us how you plan to use what you learned at the [event].
If the information presented is not applicable to your local context, please tell us how
we can improve this for the future/have made it more applicable for you.
________________________________________________________________________
_______________________________________________________________________
OR
One action (next step) I will take after attending the [training/event] is:
________________________________________________________________________
________________________________________________________________________
OR
Please identify which of the following actions (if any) you intend to take / how you
plan to use what you learned at the [training/event].
Please check all that apply (if any).
I will use the presentation tips I learned in my next presentation
I will use the online outreach tips that were suggested
I will adapt my approach for reaching gay men in my community
Etc.
NOTE: These must relate to the purpose of the training session and the skills/ideas that
were discussed.
PART C: Meeting Structure
______________________________________________________________________________
______________________________________________________________________________
____________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
_____________________________________________________________________________
13. What types of support would help you carry out your role?
Consider training (information and skills-based) and resources needed.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
____________________________________________________________________________
Thank you for taking the time to provide your feedback on the [training session/event]!