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Cause & Effect Matrix Cause & Effect Matrix: Rating of Importance To Customer

This document is a cause and effect matrix that allows customers to rate the importance of various process inputs on a scale from 1 to 10. There are 20 empty rows for process inputs to be listed and rated, with a total importance score calculated at the bottom. The matrix provides a way to understand what factors are most important to customers and their influence on outcomes.

Uploaded by

Akash Philiph
Copyright
© © All Rights Reserved
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
52 views

Cause & Effect Matrix Cause & Effect Matrix: Rating of Importance To Customer

This document is a cause and effect matrix that allows customers to rate the importance of various process inputs on a scale from 1 to 10. There are 20 empty rows for process inputs to be listed and rated, with a total importance score calculated at the bottom. The matrix provides a way to understand what factors are most important to customers and their influence on outcomes.

Uploaded by

Akash Philiph
Copyright
© © All Rights Reserved
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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Cause & Effect Matrix

Rating of
Importance to
Customer
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Process Inputs Total

1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
11 0
12 0
13 0
14 0
15 0
16 0
17 0
18 0
19 0
20 0
0

Total
0

Page 1

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