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Create Work Request Bug Report

The document provides details about a problem accessing a work request page in an enterprise asset management application. It includes information about the user, application, environment, technologies, patches, personalizations, and related files. The problem is reproduced by accessing the page with a maintenance super user work control responsibility. Details provided include the environment URL, database connection information, and profiles configured.

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wael
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Download as TXT, PDF, TXT or read online on Scribd
64 views

Create Work Request Bug Report

The document provides details about a problem accessing a work request page in an enterprise asset management application. It includes information about the user, application, environment, technologies, patches, personalizations, and related files. The problem is reproduced by accessing the page with a maintenance super user work control responsibility. Details provided include the environment URL, database connection information, and profiles configured.

Uploaded by

wael
Copyright
© © All Rights Reserved
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Problem Description:

- Page: (Create Work Request -


/oracle/apps/eam/workrequest/webui/EAM_WR_WORK_REQUEST_DETAIL_PL 120.8.12020000.6)
- User (EAMS)
- Application (426 - EAM - Enterprise Asset Management)
- Responsibility (51883 - EAM_ASSET_MANAGEMENT_JSP_WC - Maintenance Super User Work
Control)
- Language (en_SA)
- Server Timezone (null)
- User Timezone (null)
- JVM default Timezone
(sun.util.calendar.ZoneInfo[id="Asia/Riyadh",offset=10800000,dstSavings=0,useDaylig
ht=false,transitions=3,lastRule=null])
- Deviation File
(/oraapp/APPS/fs2/EBSapps/comn/java/classes/oracle/apps/fnd/jar/../i18n/common/util
/deviation.cfg)

Steps to Reproduce:
- Responsibility (Maintenance Super User Work Control)

Environment Access, DB Connection:


- Environment Access
(http://preprodapps.sang.gov.sa:8000/OA_HTML/AppsLocalLogin.jsp)
- DBC full path
(/oraapp/APPS/fs2/inst/apps/PREPROD_preprodapps/appl/fnd/12.0.0/secure/PREPROD.dbc)

- Host Name (preproddb.sang.gov.sa) JDBC Port (1521) SID (PREPROD)

Technology Components:
- OA Framework (12.2.7)
- Oracle OA Extension (10.1.3 - build )
- Business Components (10.1.3.5)
- UIX (Cabo) (12_2_7_0_0)
- BiBeans Runtime (3.1.1.16 nondebug BI Beans 3.1.1.x)
- MDS (9.0.6.0.0_65)
- XML (Oracle XML Developer's Kit 11.1.1.9.0 - Production)
- AOL/J (Applications Object Library, Core Java Roll Up Patch J)
- AOL/J I18N Library (3.8.6)
- Servlet (2.5)
- Java (1.7.0_25)
- JDBC Driver (11.2.0.3.0)
- Database (Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit
Production)
- Edition Name (V_20180315_1458)
- Operating System (Linux 2.6.32-200.13.1.el5uek)
- Browser (Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; LCJB; rv:11.0) like
Gecko)

Recently Applied Patches:


- On 2018-03-25, Patch 24498252
- On 2018-03-25, Patch 22290338
- On 2018-03-25, Patch 25322487
- On 2018-03-25, Patch 25238858
- On 2018-03-25, Patch 25832556
- On 2018-02-15, Patch 26527007
- On 2018-02-15, Patch 27040860
- On 2018-02-15, Patch 27113797
- On 2018-02-14, Patch 21229697
- On 2018-02-14, Patch 22091622

Personalizations:
- Personalizations are (ENABLED)
No personalizations are effective on this page

Flexfield References:
- tableLayout: (WorkRequestDesc) (WIP - WIP_EAM_WORK_REQUESTS)
Segments�Context: (Attribute) displayed, (ColumnName) ATTRIBUTE_CATEGORY,
(ValueSet-ListType) $FLEX$.DF_CONTEXTS-2

- tableLayout: (WorkRequestDesc) (WIP - WIP_EAM_WORK_REQUESTS)


Segments�Context: (Attribute) displayed, (ColumnName) ATTRIBUTE_CATEGORY,
(ValueSet-ListType) $FLEX$.DF_CONTEXTS-2

Logging:
- Logging is (DISABLED)

Profiles:
- FND: Framework Compatibility Mode - FND_FWK_COMPATIBILITY_MODE (Application -
11.5.10) (Site - 11.5.10)
- ICX: Language - ICX_LANGUAGE (Site - AMERICAN)
- ICX: Territory - ICX_TERRITORY (Site - SAUDI ARABIA)
- ICX: Date format mask - ICX_DATE_FORMAT_MASK (Site - DD-MM-RRRR)
- ICX: Preferred Currency - ICX_PREFERRED_CURRENCY
- Client Timezone - CLIENT_TIMEZONE_ID
- Server Timezone - SERVER_TIMEZONE_ID
- FND: Developer Mode - FND_DEVELOPER_MODE
- Oracle Applications Look and Feel - APPS_LOOK_AND_FEEL
- FND:OA:Enable Defaults - FND_OA_ENABLE_DEFAULTS (Site - Y)
- FND: Application Module Pool Enabled - AMPOOL_ENABLED (Site - Y)

Related Files:
- oracle.apps.eam.workrequest.webui.WorkOrderDetailsCO 120.0
- oracle.apps.eam.workrequest.webui.OwnerLogInfoCO 120.2
- oracle.apps.eam.workrequest.webui.WorkRequestDetailCO 120.22.12020000.17
- oracle.apps.eam.workrequest.webui.WorkRequestDffCO 120.1
- oracle.apps.eam.webui.AssetDetailsCO 120.2.12020000.3
- oracle.apps.eam.workrequest.webui.ButtonsCO 120.9.12020000.7
- oracle.apps.eam.workrequest.webui.RequestDetailsCO 120.6.12020000.12
- oracle.apps.eam.workrequest.webui.PageRegionCO 120.8.12020000.8
- /oracle/apps/eam/workrequest/webui/EAM_WR_WORK_REQUEST_DETAIL_PL 120.8.12020000.6
- /oracle/apps/fnd/framework/webui/OAFooter 120.21.12020000.3
- /oracle/apps/fnd/framework/webui/OAFooter 120.21.12020000.3
- /oracle/apps/fnd/framework/webui/OAFooter 120.21.12020000.3
- /oracle/apps/eam/webui/EAM_ASSET_DETAILS 120.5.12020000.2
- /oracle/apps/eam/lov/webui/EAM_WR_ASSET_NUMBER_LOV 120.1
- /oracle/apps/eam/lov/webui/EAM_WR_REQUESTOR_LOV 115.1
- /oracle/apps/eam/lov/webui/EAM_WR_CREATED_FOR_LOV 120.1.12020000.2
- /oracle/apps/eam/workrequest/webui/EAM_WR_BUTTONS 120.2
- /oracle/apps/fnd/framework/webui/OAReqFieldDescRG 120.13
- /oracle/apps/fnd/framework/webui/OASpacer 120.5

Generated on Sun Mar 25 15:34:30 AST 2018

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