BANGLADESH TECHNICAL EDUCATION BOARD

SYLLABUS FOR NATIONAL SKILL STANDARD BASIC (360 HOURS)

ON

COMPUTER OFFICE APPLICATION

Total Duration: 360 hours

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 Course Name: Computer Office Application
Introduction:

Computer Office Applications course provides a solid foundation in the basic and intermediate skills
for working with computer system, Word Processor, Spread sheet, PowerPoint, Database, Email and
Internet basic applications, practices Google G-suite & concept on Freelancing. This course is ready to
extend the knowledge and upgrade skill into some of the more specialized and advanced capabilities of
basic operations in computing.

Objectives:
After completion of the course the students will be able to-
• Operate pc with windows operating system.
• Work with word processor
• Work with spread sheet program
• Present a presentation using power point.
• Create, maintain and manipulate database.
• Work with Internet & Email Application.
• Work with Google G-suite
• Concept on Freelancing
• Develop Soft Skills
• Practices communicative English

Entry Qualification:
Minimum JSC or equivalent passes.

Course Duration (360 hours):

Competencies Hours Total

Hours
1 Generic Competency 60
(Soft skills & English communication) 360
2 Core Competency 300
(Sector based)
Class duration :
05 hours per day and 6 days per week, Total 12 weeks (for 3 months course)
05 hours per day and 3 days per week, Total 24 weeks (for 6 months course)

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Generic Competencies (60 Hours):

Hours
Sl No. Unit/Module Title
Theory Practical Total
1 Develop Soft Skills to practise workplace
5 25 30
communication.
2 Communicative English 5 25 30
Total 10 50 60

Core Competencies (300 Hours):

Hours
Sl No. Unit/Module Title
Theory Practical Total
1 Overview of Computer and Operating
4 5 9
System
2 Word Processing including Typing 9 60 69
3 Spread sheet Analysis 9 50 59
4 Presentation Design and Delivery 4 40 44
5 Database Management 8 50 58
6 Email and Internet using 3 10 13
7 Google G-suite 4 20 24
8 Basics of Freelancing 4 20 24
Total 45 255 300

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Core Competencies (300 Hours) details:

Sl. Hours
Competencies
No. Theory Practical Total
1.Overview of Computer and Operating System
• Describe the history of computer,
• Classify computer depending on capability, size, speed
& generation etc.
• Define Hardware.
• List and demonstrate different parts of a Personal
1.1 1 0 1
Computer and Laptop.
• Define Software & Firmware,
• Classify Software
• Describe Operating System(OS) and the importance of
system software
• List the types of Memory,
• Demonstrate primary and secondary memories,
• Distinguish between RAM and ROM,
1.2 • State Bit, Byte, Kilobyte, Megabyte, Gigabyte, and 1 0 1
Terabyte.
• Describe computer virus and anti-virus, computer
security.
• State desktop screen icon, icon-shortcut, file,
folder/Directory
• Describe file management & windows explorer
• Practice on Operating System Environment.
1.3 1 2 3
• Select, open and close Desktop icons for navigation
purposes.
• Create / Rename a folder, Cut/Copy/Paste a File or
Folder.
• Install and Uninstall basic application software.
1.4 1 3 4
• Install and update Anti-Virus Software.
Word Processing
Getting Started with Word
• Exploring the Word window
2.1 • Familiarization with Menu, Ribbon & Tools 1 3 4
• Using Standard/Personalised Menus
• Typing Practice with Type Tutor

Editing Document
• Opening an Existing File
• Inserting Text in a Document
2.2 1 3 4
• Selecting, Deleting and Restoring Text
• Creating a Folder/Saving alternatively named files
• Typing Practice with Type Tutor

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 Formatting Text
• Using the Formatting Toolbar: Aligning, Cutting,
Pasting Text, Drag and Drop, Copy and Paste,
Applying Styles
• Creating a Paragraph Border, Adding Shading
• Previewing/Printing a Document
• Changing Page Margins
2.3 1 9 10
• Inserting Page Breaks/Numbers
• Formatting a Paragraph
• Indenting Text
• Changing, Setting and Clearing Tab settings
• Creating/Customising Headers & Footers
• Working with Columns
• Typing Practice with Type Tutor
Using Automated Formatting, Editing & Proofing Tools
• Setting AutoFormat Options
• Creating an Automatic Bulleted/Numbered List
• Creating and Printing a Mailing List
2.4 • Checking Spelling Grammatical Errors in a 1 6 7
Document
• Finding/Replacing Specific Text
• Inserting Special Characters
• Typing Practice with Type Tutor
Working with Graphics & Tables
• Inserting a Picture from a File/Clip Art Gallery
• Creating WordArt & Drawing a Shape
• Inserting a Table
2.5 1 6 7
• Inserting and Deleting Columns & Rows
• Merging/split Table Cells
• Adding Shading to a Table
• Apply Text direction & Simple Formula
• Understand Bangla typing and its procedure.
2.6 1 6 7
• Practice Bangla typing.
Merging Documents for Mailing
• Creating a Main Document
2.7 • Creating a Data Source 1 3 4
• Adding Merge Fields and Merging Documents
• Generating Mailing Labels
Using Macros
2.8 • Recording, Assigning & Running a Macro 1 3 4
• Editing, Renaming & Deleting a Macro
Working with Tables of Contents & Indexes
• Formatting and Compiling a Table of Contents
2.9 • Updating a Table of Contents 1 3 4
• Formatting and Compiling an Index
• Editing and Updating an Index
Long Document Formats
• Inserting Footnotes and Endnotes
• Modifying the Reference Mark Style
2.10 0 3 3
• Creating and Using Bookmarks
• Creating Master Documents and Subdocuments
• Practices with Review options (Word count, Track

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 changes, compare etc.)
2.11 Use shortcut keys in MS Word. 0 6 6
• Create simple documents like application, Question
Paper (Bangla, English, Math & Chemistry etc.),
2.12 0 9 9
• Prepare a Bio-data in Bengali and English with
formatting.
3. Spread sheet Analysis
Learning Worksheet Fundamentals
• Creating Workbooks
• Understanding MS Excel Window Environment
• Editing Cell Contents
3.1 1 4 5
• Moving Between Worksheets
• Naming and Saving Workbooks
• Opening Workbooks & Renaming Worksheets
• Closing Workbooks and Quitting Excel
Editing and Formatting Worksheets
• Formatting Numbers
• Adjusting the Size of Rows and Columns
• Aligning Cell Contents
3.2 • Creating and Applying Conditional Formats 1 5 6
• Finding and Replacing Cell Content
• Inserting and Deleting Cells/Rows/Columns
• Cutting/Copying/Pasting/Clearing Cells
• Using Additional Paste Features
Formatting Cells
• Formatting Text
• Formatting Numbers as Currency
• Using Format Painter
3.3 1 5 6
• Adding Borders/Shading to Cells
• Using AutoFormat
• Creating and Applying Styles
• Merging Cells
Changing Print Options
• Adding Headers and Footers
3.4 • Changing the Orientation and Scale 1 4 5
• Adding and Deleting Page Breaks
• Setting and Clearing a Print Area
Rows/Columns/Worksheets/Workbooks
• Magnifying and Shrinking a Worksheet on Screen
3.5 • Hiding and Un-Hiding Rows and Columns 1 5 6
• Freezing and Unfreezing Rows and Columns
• Data Sorting & filtering
Working with Charts
• Creating Charts Using the Chart Wizard
• Moving/Resizing/Deleting Charts
• Modifying Chart Titles and Adding Axis Labels
3.6 • Moving and Formatting Chart Elements 1 5 6
• Changing the Chart Type & Organising Source Data
• Updating Data and Formatting the Axes
• Adding Gridlines and Arrows
• Previewing and Printing a Chart

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 Performing Basic Calculations
• Building/Editing/Copying Formulas
3.7 • Practice Mathematical Functions- Abs(), Sum(), 1 5 6
SUMIF(), CEILING(), FLOOR(), MOD(), POWER()
etc.
Using Basic Financial Functions
• Using the PMT Function to Forecast Loan Payments
3.8 • Practice Financial Functions- DB(), FV(), PMT(), 1 5 6
PV(), RATE(), IPMT(), ISPMT(), NPER(), NPV()
etc.
Create advanced formulas
• Using the IF, AND, and OR functions
3.9 1 4 5
• Using the SUMIFS, AVERAGEIFS, and COUNTIFS
functions
Create advanced charts and tables
• Create advanced chart elements
3.10 0 4 4
• Create and manage PivotTables
• Create and manage PivotCharts
• Create a Tabulation Sheet for representing data
through different types of charts.
3.11 0 4 4
• Create a standard Salary sheet, Generate Electric Bill
etc.
4. Presentation Design and Delivery
Create a Presentation
• Create a new presentation
4.1 1 2 3
• Create a presentation based on a template
• Import Word document outlines
Insert and Format Slides
• Insert specific slide layouts
• Duplicate existing slides
4.2 1 2 3
• Apply a different slide layout
• Modify individual slide backgrounds
• Inset slide headers, footers, and page numbers
Change Presentation Options and Views
• Change slide size
4.3 1 3 4
• Change views of a presentation
• Set file properties
Configure a Presentation for Print
• Print all or part of a presentation
4.4 • Print notes pages 1 3 4
• Print handouts
• Print in color, grayscale, or black and white
Configure and Present a Slide Show
• Create custom slide shows
4.5 • Configure slide show options 0 3 3
• Rehearse slide show timing
• Present a slide show by using Presenter View

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 Insert and Format Text
• Insert text on a slide
• Apply formatting and styles to text
4.6 • Apply WordArt styles to text 0 3 3
• Format text in multiple columns
• Create bulleted and numbered lists
• Insert hyperlinks
Insert and Format Images
• Insert images
4.7 0 3 3
• Resize and crop images
• Apply styles and effects
Insert and Format Charts
• Create a chart
• Import a chart
4.8 0 3 3
• Change the Chart Type
• Add a legend to a chart
• Change the chart style of a chart
Insert and Format SmartArt graphics
• Create SmartArt graphics
• Convert lists to SmartArt graphics
4.9 0 3 3
• Add shapes to SmartArt graphics
• Reorder shapes in SmartArt graphics
• Change the color of SmartArt graphics
Insert and Manage Media
• Insert audio and video clips
• Configure media playback options
4.10 0 3 3
• Adjust media window size
• Set the video start and stop time
• Set media timing options
Animate Slide Content
• Apply animations to objects
4.11 • Apply animations to text 0 3 3
• Set animation effect options
• Set animation paths
Set Timing for Transitions and Animations
• Set transition effect duration
4.12 0 3 3
• Configure transition start and finish options
• Reorder animations on a slide
Finalize Presentations
• Protect a presentation
• Inspect a presentation
4.13 0 3 3
• Proof a presentation
• Preserve presentation content
• Export presentations to other formats
Create a Slide Show presentation about your biography
4.14 0 3 3
within 10 slides.

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5. Database Management
Understanding Databases & Creating Tables
• Creating a Database
• Starting and Opening an Existing Database
• Understanding Datasheet View & Design View
• Creating a Table Using the Wizard
5.1 1 5 6
• Creating and Modifying a Table
• Adding Fields to Tables
• Adding and Editing Records
• Printing Tables
• Moving and Deleting Fields & Records
Working with Tables
• Formatting a Table
• Modifying Field Properties
5.2 • Sorting Records in a Table 1 5 6
• Finding Records in a Table
• Using Filters with a Table
• Establishing Relationships Between Tables
Creating and Using Queries
• Creating and Running a Query
• Specifying Criteria in a Query
5.3 • Using Comparison Operators 1 5 6
• Creating a Calculated Field
• Creating a Multiple-Table Query
• Printing a Query
Designing a Form
• Creating a Form Using AutoForm
• Creating a Form Using the Form Wizard
• Adding Controls to a Form
5.4 1 5 6
• Modifying Control Properties
• Resizing and Moving Controls
• Entering Records into a Form
• Creating Calculated Controls
Designing a Report
• Creating a Report Using AutoReport
• Creating a Report Using Report Wizard
• Adding a Control to a Report
5.5 1 5 6
• Formatting a Report
• Resizing and Moving Controls
• Creating Calculated Controls
• Previewing and Printing
Customising Tables
• Creating an Index
• Normalising a Table
5.6 • Setting a Default Data Entry Value 1 5 6
• Creating, Modifying an Input Mask, Lookup Field
• Defining a Data Validation Rule
• Creating a Relationship

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 Creating Custom Queries
• Specifying Criteria in Multiple Fields
• Modifying Query Properties
• Applying Filters to a Query
5.7 1 4 5
• Calculating Totals in a Query
• Creating an Action, Parameter, Crosstab Query
• Joining Tables in a Query
• Creating Many-to-Many Queries
Automating Tasks
• Creating an AutoKeys Macro
5.8 • Using Controls to Run a Macro 1 4 5
• Assigning a Macro to an Event
• Assigning a Macro to a Condition
Using Database Tools
• Setting, Modifying, Deleting a Database Password
• Encrypting and Decrypting a Database
5.9 • Replicating a Database 0 4 4
• Splitting a Database
• Converting a Database
• Setting Start up Options
Integrating Access with MS Applications
• Creating a Graph
5.10 • Exporting Data to Excel 0 4 4
• Dragging Tables and Queries to Excel
• Creating a Link
Create a complete database with report of Student Result
5.11 0 4 4
Processing System.
6. Email and Internet
• Establish online connectivity.
• Browse and visit some popular websites.
• Use the search engine for searching Information on
the web.
• Create an E-mail account (on gmail, yahoo, hotmail,
6.1 etc.). 1 2 3
• Set-up an E-mail account first time using outlook.
• Check, compose, send and reply of e-mail message.
• Attach a file to an e-mail message and open an
attached file.
• Use CC & BCC
Customize Settings
• Customize reply messages
• Change text Formats for all outgoing messages
6.2 • Customize the Navigation Pane 1 2 3
• Configure reviews
• Manage multiple accounts
• Add an account
Print and Save Information
• Print message, calendar, contact, or task information
• Save message attachments
6.3 1 2 3
• Preview attachments
• Save messages in alternate formats
• Export messages to a data file

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 Perform Search Operations in Outlook
• Create new search folders
• Search for items in messages, tasks, contacts, or
6.4 0 2 2
calendars
• Search by using advanced find
• Search by folder
Organize and Manage Messages
• Sort messages
• Move messages between folders
• Add new local folders
• Apply categories
• Clean up messages
6.5 • Mark a message as read or unread 0 2 2
• Flag received messages
• Ignore messages
• Sort messages by conversation
• delete messages
• automate repetitive tasks by using Quick Steps
• Configure basic Auto Archive settings
7. Google G-suite
Manage Google Docs
• Create a gmail account
• Convert word file into Google docs
7.1 • Modify docs using tools of docs 1 5 6
• Share docs file with others
• Share a docs file with a web page
• Work in a docs file form different mails
Manage Google Sheet
• Convert Excel file into Google sheet
• Modify sheet using tools of Google sheet
• Share Google Sheet with others
7.2 • Share a Google sheet with a web page 1 5 6
• Create privacy in a Google sheet
• Use Basic formulas
• Practices with chart in a sheet
• Practices with import, export & download sheet
Manage Google Slides
• Create slides in Google Slides
• Import power point slides into Google slides
7.3 1 5 6
• Apply animation on Text & Image
• Setup time for slides
• Practices with slides show from Goole slides.
Manage Google Calendars
• Create and add calendars
• Adjust viewing details for calendars
7.4 • Modify calendar time zones 1 5 6
• Set calendar work times
• Manage multiple calendars
• Create Appointments, Meetings, and Events

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8. Basics of Freelancing

Branding
• Understanding about Branding
• What are the importance of Personal Branding
8.1 1 4 5
• Techniques to showcase freelancing profiles
• Social Media Marketing: LinkedIn, Facebook,
Twitter, Instagram etc
Video Portfolio
• Importance of a video portfolio for freelancing
profiles
• Things to include in a Video Portfolio
8.2 • Platforms to create a video Portfolio 1 4 5
• Best practices for a video portfolio: Intro or Bio of
yourself, Services you offer, Past Projects, Special
offer for focused clients/ marketplace, Client's
feedback, Conclusion
Marketplace (Upwork)
• Introduction
• Rules and Regulation
• Freelancer Programs: Eligibility & Perks
• Upwork Community
8.3 • Upwork agency 1 3 4
• Best practices for creating a stunning profile: Title,
Skills, Overview, Portfolio, experience, certifications,
education etc.
• Tips for Job selection in Upwork
• Submit a Proposal: Analyze client’s requirements,
Estimate price range and time duration for a job
Marketplace (Fiverr)
• Introduction to Fiverr (How it works, seller level
system, payment method etc.)
• Rules and Regulation
8.4 • Fiverr Forum 1 3 4
• Techniques for creating a great profile: Title,
Overview, Skills & other sections
• Best practices for creating a stunning Fiverr GIG:
Title, Portfolio/Video portfolio, Gig description &
packages, Tags, FAQs
Fiverr Gig Review, Buyer Request & Custom Offers
• Title
• Gig video & Portfolio
• Category selection
• Description
• Packages & Pricing
8.5 • Tags 0 3 3
• FAQs
• Buyer requests: Submit offers, What to write,
Estimate price range and time duration, Replying to
buyer’s messages
• Custom offers: Create a custom offer, Estimate price
range and time duration

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 Marketplace (Freelancer)
• Introduction
• Rules and Regulation
• Freelancer Programs: Eligibility & Perks
8.6 • Best practices for creating a stunning profile: Title, 0 3 3
Skills, Overview, Portfolio, experience, certifications,
education etc.
• Tips for Job selection in Freelancer
• Submit a Proposal: Analyze client’s requirements,
Estimate price range and time duration for a job
Total Hours 45 255 300

Generic Competency (Soft Skill and Communicative English):

Soft Skill – 30 hours:

Sl Topics
Hours
No.
1. Work in a team Environment :
1.1 a) Define team role and scope 1
1.2 b) Identify individual role and responsibility 1
1.3 c) Participate in team discussions. 1
1.4 d) Work as a team member 1
1.5 e) Develop effective workplace relationship 1
1.6 f) Contribute to work group activities 1
2. Demonstrate work values, practice career professionalism and integrity in the
workplace
2.1 a) Define the purpose of Job, Job description, Job specification and 1
personal specification
2.2 b) Define work values, ethics and professionalism 1
2.3 c) Show respect to works and labour, practice ethic and professionalism in 1
workplace
2.4 d)Maintain integrity in personal life and in the workplace. 1
3. Maintain housekeeping and health and safety procedure in the workplace
3.1 a) Use Personal Protective Equipment (PPE) and First Aid Box in the 1
workplace as per requirement
3.2 b) Maintain cleanliness in the workplace 1
3.3 c) Arrange and sort materials, tools and equipment in the workplace 1
3.4 d) Follow standardizes work process and procedures. 1
4. Maintain Personal Manner in workplace
4.1 a) Show good manner with colleagues and customers / clients 2
4.2 b) Respect seniors and show empathy to others 2
4.3 c)Cooperate and help colleagues and other customers / clients 2
4.4 d) Maintain sequence in practical works. 2
4.5 e) Perform duties and maintain responsibilities in the work place 2
4.6 f) Perform job according to the specification and standard operating 2
procedure (SOP) of the workplace

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Communicative English - 30 hours:
a) Interpret the meaning of given words (by the teachers) - Vocabulary.
b) Speaking on a specific Situation.
c) Public speaking.
d) Exchanging views with target persons.
e) Introducing one self.
f) Describing & narrating events, places, objects etc.

Sl No. Tropics- Conversational Situation hours

01 Speaking English – Getting Information & Finding one’s way 1
02 Speaking English – About Tools and Equipment 1
03 Speaking English – About meeting someone & participating in class. 1
04 Speaking English – Daily Activities & Asking About Activities 1
05 Speaking English – Evening Activities and about theoretical contents. 1
06 Speaking English – Meeting at the Train station & Asking Question at the Train 1
station.
07 Speaking English – Meeting at the Airport & Getting information at the Airport’s 1
08 Speaking English – About different type of Measuring Tools and Cutting Tools 1
09 Speaking English – Getting to the Hotel & Asking direction. 1
10 Speaking English – Asking about Buses & Traveling by bus. 1
11 Speaking English - About Practical Class. 1
12 Speaking English – Going by Taxi and Asking the time. 1
13 Speaking English – Arriving early or late and Time and the calendar. 1
14 Speaking English – Living in an Apartment. 1
15 Speaking English – Using the Telephone. 1
16 Speaking English – Getting help in stores and talking about shopping. 1
17 Speaking English – Sending and Receiving Letters. 1
18 Speaking English – Talking about the Weather & Trips and sightseeing. 1
19 Speaking English – Talking about Eating & Dinner Conversation. 1
20 Speaking English – About Machines and Materials. 1
21 Speaking English – Common Health problem and Quitting & Finding Jobs. 1
22 Speaking English – Office Details and Office Conversation. 1
23 Speaking English – About Practical Job. 1
24 Speaking English – On a specific situation & Public speaking. 1
25 Speaking English – About Exchanging view with a Persons & Introducing 1
oneself.
26 Speaking English – Describing and Narrating events, place, Objects etc. 1
27 Speaking English – About different type of computer, operating system, system 4
and operating software, add remove software, DBM, Email and internet.

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