PMVision™

User’s Guide

Lucent Technologies
4464 Willow Road
Pleasanton, CA 94588
925-737-2100
800-458-9966

October 1999

950-1295B
Copyright and Trademarks
©1999 Lucent Technologies. All rights reserved. PortMaster, ComOS, and ChoiceNet are registered trademarks of
Lucent Technologies Inc. PMVision, IRX, and PortAuthority are trademarks of Lucent Technologies Inc.
PolicyFlow is a service mark of Lucent Technologies Inc. All other marks are the property of their respective
owners.

Disclaimer
Lucent Technologies Inc. makes no express or implied representations or warranties with respect to the contents
or use of this manual, and specifically disclaims any implied warranties of merchantability or fitness for a
particular purpose. Lucent Technologies Inc. further reserves the right to revise this manual and to make changes
to its content at any time, without obligation to notify any person or entity of such revisions or changes.
Contents

About This Guide

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
PortMaster Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Additional References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
RFCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Document Advisories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Contacting Lucent NetCare Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
For the EMEA Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
For North America, CALA, and the Asia Pacific Region . . . . . . . . . . . . . . . . . . . . x
PortMaster Training Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Subscribing to PortMaster Mailing Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
.................................................................. xi
1. PMVision Capabilities
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Diagnose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Maintain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
2. Using PMVision
Starting PMVision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
PMVision Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Control Tree Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Connection Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Main Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Help Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

iii
 Connecting to a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Basic Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Connecting to Multiple Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Viewing and Configuring the PortMaster 4 vs. Other Devices . . . . . . . . . . . . . . . . . . 2-4
Integrated PortMaster Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Integrated Network Access Module (INA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
PortMaster 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
PMVision Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Monitor Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Graph Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Diagnose Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Maintain Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Command Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Configure Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
3. PMVision Installation
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Deinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Command Line Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Login Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Debug Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
A. Lucent Technologies InterNetworking Systems Global Warranty
Index

iv PMVision User’s Guide

About This Guide

The PMVision User’s Guide provides complete instructions for installing, configuring, and
using PMVision™.

PMVision works best with PortMaster®, and MERLIN MAGIX Integrated Network
Access (INA) Module products running ComOS® release 3.7 or later. For full
functionality, use ComOS 3.8.2 or later. To install and configure these Lucent
Technologies products, see “PortMaster Documentation” on page viii.

Audience
This guide is designed to be used by qualified system administrators and network
managers. Knowledge of UNIX, Microsoft Windows 9x, Windows NT, or MacIntosh OS
and basic networking concepts is required to successfully install PMVision. To use
PMVision with PortMaster or INA module products you must be familiar with their
installation, configuration, and use.

PortMaster Documentation
The following manuals are available from Lucent. The hardware installation guides are
included with most PortMaster products; other manuals can be ordered through your
PortMaster distributor or directly from Lucent.

The manuals are also provided as PDF and PostScript files on the PortMaster Software CD
shipped with your PortMaster.

In addition, you can download PortMaster information and documentation from

http://www.livingston.com.

• ChoiceNet® Administrator’s Guide

This guide provides complete installation and configuration instructions for

ChoiceNet server software.

• MERLIN MAGIX™ Integrated Network Access (INA) Module Installation and Configuration
Guide

This guide provides complete installation and configuration instructions for the
MERLIN MAGIX Integrated Network Access module.

• PortMaster 4 User Manual

This collection of the following three standalone manuals provides instructions and
commands for installing, configuring, and troubleshooting PortMaster 4 products:

- PortMaster 4 Installation Guide

- PortMaster 4 Configuration Guide

- PortMaster 4 Command Line Reference

v
Additional References

It also includes a comprehensive table of contents, glossary, and master indexes.

• PortMaster Command Line Reference

This reference provides the complete description and syntax of each command in
the ComOS command set.

• PortMaster Configuration Guide

This guide provides a comprehensive overview of networking and configuration for

PortMaster products.

• PortMaster hardware installation guides

These guides contain complete hardware installation instructions. An installation

guide is shipped with each PortMaster.

• PortMaster Routing Guide

This guide describes routing protocols supported by PortMaster products, and how
to use them for a wide range of routing applications.

• PortMaster Troubleshooting Guide

This guide can be used to identify and solve software and hardware problems in the
PortMaster family of products.

• RADIUS for UNIX Administrator’s Guide

This guide provides complete installation and configuration instructions for Lucent
Remote Authentication Dial-In User Service (RADIUS) software on UNIX platforms.

• RADIUS for Windows NT Administrator’s Guide

This guide provides complete installation and configuration instructions for Lucent
Remote Authentication Dial-In User Service (RADIUS) software on the Microsoft
Windows NT platform.

Additional References

RFCs
To find a Request for Comments (RFC) online, visit the website of the Internet
Engineering Task Force (IETF) at http://www.ietf.org/.

RFC 768, User Datagram Protocol

RFC 791, Internet Protocol
RFC 792, Internet Control Message Protocol
RFC 793, Transmission Control Protocol
RFC 854, Telnet Protocol Specification
RFC 950, Internet Standard Subnetting Procedure
RFC 1058, Routing Information Protocol
RFC 1112, Host Extensions for IP Multicasting
RFC 1144, Compressing TCP/IP Headers for Low-Speed Serial Links
RFC 1157, A Simple Network Management Protocol (SNMP)
RFC 1166, Internet Numbers

vi PMVision User’s Guide

 Additional References

RFC 1212, Concise MIB Definitions

RFC 1213, Management Information Base for Network Management of TCP/IP-based Internets:
MIB-II
RFC 1256, ICMP Router Discovery Messages
RFC 1321, The MD5 Message-Digest Algorithm
RFC 1331, The Point-to-Point Protocol (PPP) for the Transmission of Multiprotocol Datagrams over
Point-to-Point Links
RFC 1332, The PPP Internet Protocol Control Protocol (IPCP)
RFC 1334, PPP Authentication Protocols
RFC 1349, Type of Service in the Internet Protocol Suite
RFC 1413, Identification Protocol
RFC 1490, Multiprotocol Interconnect Over Frame Relay
RFC 1541, Dynamic Host Configuration Protocol
RFC 1542, Clarifications and Extensions for the Bootstrap Protocol
RFC 1552, The PPP Internet Packet Exchange Control Protocol (IPXCP)
RFC 1587, OSPF NSSA Options
RFC 1597, Address Allocations for Private Internets
RFC 1627, Network 10 Considered Harmful (Some Practices Shouldn’t be Codified)
RFC 1634, Novell IPX Over Various WAN Media (IPXWAN)
RFC 1661, The Point-to-Point Protocol (PPP)
RFC 1700, Assigned Numbers
RFC 1723, RIP Version 2
RFC 1771, A Border Gateway Protocol 4 (BGP-4)
RFC 1812, Requirements for IP Version 4 Routers
RFC 1814, Unique Addresses are Good
RFC 1818, Best Current Practices
RFC 1824, Requirements for IP Version 4 Routers
RFC 1825, Security Architecture for the Internet Protocol
RFC 1826, IP Authentication Header
RFC 1827, IP Encapsulating Payload
RFC 1828, IP Authentication Using Keyed MD5
RFC 1829, The ESP DES-CBC Transform
RFC 1851, The ESP Triple DES Transform
RFC 1877, PPP Internet Protocol Control Protocol Extensions for Name Server Addresses
RFC 1878, Variable Length Subnet Table for IPv4
RFC 1918, Address Allocation for Private Internets
RFC 1962, The PPP Compression Control Protocol (CCP)
RFC 1965, Autonomous System Confederations for BGP
RFC 1966, BGP Route Reflection, An Alternative to Full Mesh IBGP
RFC 1974, PPP Stac LZS Compression Protocol
RFC 1990, The PPP Multilink Protocol (MP)
RFC 1994, PPP Challenge Handshake Authentication Protocol (CHAP)
RFC 1997, BGP Communities Attribute
RFC 2003, IP Encapsulation within IP
RFC 2104, HMAC: Keyed-Hashing for Message Authentication
RFC 2125, The PPP Bandwidth Allocation Protocol (BAP), The PPP Bandwidth Allocation
Control Protocol (BACP)
RFC 2138, Remote Authentication Dial In User Service (RADIUS)
RFC 2139, RADIUS Accounting
RFC 2153, PPP Vendor Extensions
RFC 2328, OSPF Version 2
RFC 2400, Internet Official Protocol Standards
RFC 2453, RIP Version 2

About This Guide vii

Document Conventions

Books
Building Internet Firewalls. D. Brent Chapman and Elizabeth D. Zwicky. Sebastopol, CA:
O’Reilly & Associates, Inc., 1995. (ISBN 1-56592-124-0)

DNS and BIND, 2nd ed. Paul Albitz and Cricket Liu. Sebastopol, CA: O’Reilly &
Associates, Inc., 1992. (ISBN 1-56592-236-0)

Firewalls and Internet Security: Repelling the Wily Hacker. William R. Cheswick and Steven
M. Bellovin. Reading, MA: Addison-Wesley Publishing Company, 1994.
(ISBN 0-201-63357-4) (Japanese translation: ISBN 4-89052-672-2). Errata are available
at ftp://ftp.research.att.com/dist/internet_security/firewall.book.

Internet Routing Architectures. Bassam Halabi. San Jose, CA: Cisco Press, 1997.
(ISBN 1-56205-652-2)

Internetworking with TCP/IP, Volume 1: Principles, Protocols, and Architecture. Douglas Comer.
Upper Saddle River, NJ: Prentice Hall, Inc. 1995. (ISBN 0-13-216987-8 (v.1))

Routing in the Internet. Christian Huitema. Upper Saddle River, NJ: Prentice Hall PTR,
1995. (ISBN 0-13-132192-7)

TCP/IP Illustrated, Volume 1: The Protocols. W. Richard Stevens. Reading, MA:

Addison-Wesley Publishing Company. 1994. (ISBN 0-201-63346-9)

TCP/IP Network Administration. Craig Hunt. Sebastopol, CA: O’Reilly & Associates, Inc.
1994. (ISBN 0-937175-82-X)

Document Conventions
The following conventions are used in this guide:

Convention Use Examples

Bold font Indicates a user • Enter version to display the version

entry—a number.
command, menu
option, button, or • Press Enter.
key—or the name • Open the permit_list file.
of a file, directory,
or utility, except
in code samples.

Italic font Identifies a • set Ether0 address Ipaddress

command-line
placeholder. • Replace Area with the name of the
Replace with a OSPF area.
real name or
value.

Square brackets ([ ]) Enclose optional • set nameserver [2] Ipaddress

keywords and
values in • set S0 destination Ipaddress
command syntax. [Ipmask]

viii PMVision User’s Guide

 Document Advisories

Convention Use Examples

Curly braces ({ }) Enclose a set syslog Logtype {[disabled]

required choice [Facility.Priority]}
between
keywords and/or
values in
command syntax.

Vertical bar (|) Separates two or • set S0|W1 ospf on|off

more possible
options in • set S0 host
command syntax. default|prompt|Ipaddress

Document Advisories
Note – means take note. Notes contain information of importance or special interest.
✍
Caution – means be careful. You might do something—or fail to do something—that
! results in equipment failure or loss of data.

Warning – means danger. You might do something—or fail to do something—that

results in personal injury or equipment damage.

Contacting Lucent NetCare Technical Support

The PortMaster comes with a 1-year hardware warranty. See Appendix A, “Lucent
Technologies InterNetworking Systems Global Warranty” for details.

For all technical support requests, record your PortMaster ComOS version number and
report it to the staff of Lucent NetCare® Professional Services or your authorized sales
channel partner.

New releases and upgrades of PortMaster software are available at

http://www.livingston.com/forms/one-click-dnload.cgi or by anonymous FTP
from ftp://ftp.livingston.com/pub/le/.

For the EMEA Region

If you are an Internet service provider (ISP) or other end user in Europe, the Middle
East, Africa, India, or Pakistan, contact your local Lucent sales channel partner. For a
list of authorized sales channel partners, see the World Wide Web at
http://www.livingston.com/International/EMEA/distributors.html.

If you are an authorized Lucent sales channel partner in this region, contact the
Lucent NetCare EMEA Support Center Monday through Friday, 24 hours a day.

• By voice, dial +33-4-92-38-33-33.

About This Guide ix

PortMaster Training Courses

• By fax, dial +33-4-92-38-31-88

• By electronic mail (email), send mail to [email protected].

For North America, CALA, and the Asia Pacific Region

Contact Lucent NetCare Monday through Friday between the hours of 7 a.m. and
5 p.m. (GMT –8).

• By voice, dial 800-458-9966 within the United States (including Alaska and
Hawaii), Canada, and the Caribbean and Latin America (CALA), or
+1-925-737-2100 from elsewhere.

• By email, send mail as follows:

– From North America and CALA to [email protected].

– From the Asia Pacific Region to [email protected].

• Using the World Wide Web, see http://www.livingston.com/.

PortMaster Training Courses

Lucent NetCare Professional Services offers hands-on, technical training courses on
PortMaster products and their applications. For course information, schedules, and
pricing, visit the Lucent website at http://www.livingston.com/tech/training/.

Subscribing to PortMaster Mailing Lists

Lucent maintains the following Internet mailing lists for PortMaster users:

• portmaster-users—a discussion of general and specific PortMaster issues, including

configuration and troubleshooting suggestions. To subscribe, send email to
[email protected] with subscribe portmaster-users in the body of
the message.

The mailing list is also available in a daily digest format. To receive the digest, send
email to [email protected] with subscribe portmaster-users-digest
in the body of the message.

• portmaster-radius—a discussion of general and specific RADIUS issues, including

configuration and troubleshooting suggestions. To subscribe, send email to
[email protected] with subscribe portmaster-radius in the body of
the message.

The mailing list is also available in a daily digest format. To receive the digest, send
email to [email protected] with subscribe
portmaster-radius-digest in the body of the message.

• portmaster-announce—announcements of new PortMaster products and software

releases. To subscribe, send email to [email protected] with subscribe
portmaster-announce in the body of the message. All announcements to this list
also go to the portmaster-users list. You do not need to subscribe to both lists.

x PMVision User’s Guide

 • [email protected]—a moderated push list featuring technical notes,
Web links, and information about the latest code and beta releases sent on a weekly
basis, as well as periodic technical updates. To subscribe, complete the form at
http://www.livingston.com/tech/bulletin/index.html.

About This Guide xi

xii PMVision User’s Guide
 PMVision Capabilities 1

PMVision is a configuration and monitoring application for Lucent PortMaster products

and the MERLIN MAGIX INA module, based on Sun Microsystem’s Java Virtual
Machine version 1.1.6.

PMVision provides a single document interface (SDI) panel (Figure 1-1). A control tree
is displayed on the left, a list of attached devices appears at the top center, and the main
function panel is in the center.

Figure 1-1 PMVision Display

You access PMVision functions by clicking the function name in the control tree. The
function categories are

• Monitor—Displays information about device operations.

• Graph—Displays PortMaster modem and session data.

• Diagnosis—Sets debug options and displays traces.

• Maintenance—Upgrades ComOS and backs up and restores configurations.

• Command—Accesses the ComOS command line interface.

• Configuration—Configures device settings and boards.

1-1
Monitor

For descriptions of INA module functions see the MERLIN MAGIX Integrated Network
Access (INA) Module Installation and Configuration Guide.

Monitor
PMVision provides extensive monitoring capabilities, including the ability to monitor
diagnostic commands. You can monitor device operations by selecting these functions:

• Chassis displays power use, power supply status, fan status, and temperature for
each board on a PortMaster 4.

• Users displays the list of connected device users.

• Modem Summary displays the number of modems in each state.

• Modem Details displays the state of modems either for an entire PortMaster 3
chassis or for a single PortMaster 4 Quad T1 or Tri E1 board.

• Session Summary displays the total numbers and types of active sessions.

• Session Details displays all active sessions for integrated PortMaster products or for
a single PortMaster 4 Quad T1 or Tri E1 board.

• Lines displays the state of lines for all active devices.

• Interfaces displays active interfaces either for integrated PortMaster products or for
a single PortMaster 4 Quad T1 or Tri E1 board.

• Alarms displays the list of Simple Network Management Protocol (SNMP) alarms.

• NAT Sessions displays a list of network address translator (NAT) sessions.

• NAT Statistics displays a list of NAT statistics.

• OSPF Neighbors displays a list of Open Shortest Path First (OSPF) neighbors.

• Network Connections displays a list of network connections.

• Mux Channels displays the state of channels on a PortMaster 4 T3 Mux or STS-1

Mux board.

• Mux Stats displays the state of the multiplexor line on a PortMaster 4 T3 Mux or
STS-1 Mux board.

• Ethernet displays the state of all Ethernet connections.

• DHCP Bindings displays a list of all Dynamic Host Configuration Protocol (DHCP)
bindings.

• L2TP Tunnels displays the Layer 2 Tunneling Protocol (L2TP) tunnels.

• L2TP Sessions displays the L2TP sessions.

Graph
The Graph function allows you to view and log the history of modem and session
summaries. You can specify the log interval, log file, and colors for each item in the
display. The colors are saved to a preferences file.

1-2 PMVision User’s Guide

 Diagnose

• Modems displays and logs the Modem Summary information over time.

• Sessions displays and logs the Session Summary information over time.

Diagnose
Debug allows you to turn on device debug options and to display the resulting debug
trace.

Maintain
• Back Up allows you to save the entire device configuration or selected parts of your
configuration to a file. The configuration information is saved in ASCII file format.

Passwords and secrets may not always be saved. The administrative (!root) password
is never saved for any ComOS version. See “Back Up” on page 2-10 for more
information.

• Restore allows you to restore a previously saved configuration file. If a selective

backup was made, any items that are not overwritten by the restore operation are
left unchanged.

• Upgrade allows you to upgrade your device with a ComOS upgrade file.

Command
Command provides a command window for entering ComOS commands and viewing
command output. Commands can be entered into multiple devices simultaneously.
Logging to a file and a large scrollable text window provide convenient operation.

Configure
Configure functions allows you to enter, view, and update configuration information for
the device.

• Global configures the standard device global settings using a single data form.

• Local IP Addresses configures up to four local IP addresses for the device.

• Boards configures individual PortMaster 4 boards.

• RADIUS configures settings for RADIUS authentication, authorization, and

accounting service.

• ChoiceNet configures settings for ChoiceNet filters.

• SNMP configures Simple Network Management Protocol parameters and read and
write host settings.

• OSPF and OSPF Areas configure OSPF and OSPF areas parameters.

• BGP, BGP Peers, and BGP Policies, configure Border Gateway Protocol settings,
peers, and profiles.

PMVision Capabilities 1-3

Configure

• Filters configures IP, IPX and Service Advertising Protocol (SAP) filters with
easy-to-use dialog boxes.

• NAT Maps configures Network Address Translator maps.

• SAs configures security policies for different peers on a virtual private network
(VPN).

• IPSec Profiles defines security associations and policy filters used on a router
interface.

• Locations configures settings for dial-out destinations.

• Users defines the nature and behavior of dial-in users.

• Static Routes configures routing information in addition to that provided by RIP

and other routing protocols.

• Hosts creates a local table to map hostnames to IP addresses.

• Modems configure settings for modems.

• Lines configure settings for ISDN, PRI, T1 and E1 lines.

• L2TP configures the Layer 2 Tunneling Protocol settings.

• Ports configures settings for asyncronous, ISDN, syncronous, and parallel ports.

• Ethernets configures the settings for Ethernet ports.

• Syslog configures logging facilities.

• Subinterfaces configures subordinate Ethernet subinterfaces.

• IP Pools configures IP address pools for dial-in users.

• DHCP configures DHCP server settings.

1-4 PMVision User’s Guide

 Using PMVision 2

This chapter explains how to start PMVision and connect to one or more PortMaster
products or other devices, and describes the PMVision interface and functions. In
addition, the chapter contrasts the board-based monitoring and configuration of the
PortMaster 4 with other PortMaster products.

Topics are as follows:

• “Starting PMVision” on page 2-1

• “Connecting to a Device” on page 2-3

• “Viewing and Configuring the PortMaster 4 vs. Other Devices” on page 2-4

• “PMVision Functions” on page 2-6

Starting PMVision
Windows NT and Windows 95/98. Select the PMVision icon from the Lucent folder in
your Start → Programs menu.

UNIX (including Solaris). Run PMVision by typing pmvision when you are in the
pmvision installation directory. If you have added the pmvision installation directory
to your PATH, you can run it from anywhere.

Macintosh. Select the PMVision icon from the Apple menu.

PMVision Interface
The PMVision interface is divided into three main panels, two status bars, and a menu
bar (Figure 2-1).

2-1
PMVision Interface

Figure 2-1 PMVision Screen

menu bar

connection
panel

control
tree panel

main panel

status bar help bar

Control Tree Panel

The control tree panel allows easy selection of all PMVision functions. It is designed in a
directory tree format. A single click activates each function. You can jump from any
function to any other function with the single click.

PMVision has six categories of functions: Monitor, Graph, Diagnose, Maintain,

Command, and Configure. Each category except Command has a series of
subfunctions under it. Expand or collapse a display of subfunctions by double-clicking
on the subfunction name.

A special control tree has been added at the bottom of this panel for control of the
MERLIN MAGIX INA module. The module uses a special version of the ComOS. See the
MERLIN MAGIX Integrated Network Access (INA) Module Installation and Configuration Guide
for more information.

Connection Panel
The connection panel displays a list of the devices that are connected to PMVision. The
model and ComOS version of each device is displayed in the appropriate column. The
Up Time column reports how long the device has been operating since its last reboot.
However, if a particular device has become disconnected from PMVision, the Up Time
column reports this fact with a “Connection Lost” message.

2-2 PMVision User’s Guide

 Connecting to a Device

Main Panel
When you select a function from the control tree, the main panel shows displays of
monitoring or configuration information, fields to collect data, or buttons to select
further functions. Selecting a major function category such as Monitor or Graph
displays buttons in the main panel that lead to further subfunctions. The same functions
can also be selected from the control tree.

Clickable buttons such as Save, Refresh, or New Window appear at the bottom of the
main panel display. These buttons are appropriate to the particular function being
displayed.

Menu Bar
The menu bar contains File, Edit, Device, Windows, and Help menus. Use the File
menu to exit PMVision. The Edit menu is used to cut, copy, paste, and delete device
configuration data and settings. The Device menu is used to connect to and disconnect
from individual device devices. The Windows and Help menus work in the standard
manner.

Status Bar
The status bar displays the status of functions while information is being collected from
the attached devices.

Help Bar
When fields are displayed in the main panel, the help bar is active. Pointing the cursor
at a particular field causes the range of acceptable field values to appear in the help bar.

Connecting to a Device
Use the Device menu and connection panel to control connections to devices. Multiple
devices can be accessed and controlled simultaneously, if desired.

Basic Connection
You connect PMVision to a device by selecting Device from the menu bar and clicking
Connect. The connection dialog box appears (Figure 2-2). Enter the IP address or
Domain Name System (DNS) name of the device into the Device text box. If you have
connected to this device before, you can also select the address from the drop-down list
box. Complete the dialog by completing the Username and Password text boxes and
clicking Connect.

Using PMVision 2-3

Viewing and Configuring the PortMaster 4 vs. Other Devices

Figure 2-2 Connection Dialog

When the connection has been made, information about the device appears in the
connection panel. The device information line is highlighted, indicating that the device
is active and can be controlled by PMVision. PMVision is now ready to interact with that
device.

Connecting to Multiple Devices

Additional device devices can be accessed simultaneously. Connect to each additional
device by selecting the Device menu and clicking Connect to start the connection
dialog. Continue connecting until all desired devices have been contacted.

The next step is to activate those devices you want PMVision to control. From the
connection panel, hold down Shift or Control and then click your mouse button to
select the devices you want to activate. The connection panel shows all active devices
highlighted.

When multiple devices are activated, the main panel displays information and/or fields,
for all the selected devices. Most often, information for each device is displayed
sequentially from left to right or from top to bottom. Scroll bars are provided for
navigation. Some functions provide a drop-down menu to select the data from a
particular device to manage.

Viewing and Configuring the PortMaster 4 vs. Other Devices

Many configuration and monitoring tasks are performed in the same way for all devices.
However, the PortMaster 4 and related devices use a hardware architecture based on
separate boards and modules, while the other devices use a compact integrated
hardware design. Therefore, a number of important configuration and monitoring tasks
for the PortMaster 4 are performed on a particular module or board rather than the
entire device.

Integrated PortMaster Products

In the PortMaster 3, PortMaster 2, Office Router, and IRX™ router, the electronics are
effectively integrated into a single chassis. Commands can be sent to configure, for
example, a particular port or modem by means of a single command that addresses the
component by name. While the PortMaster 3 does have plug-in modem cards, each
modem is automatically assigned a unique modem number when the card is plugged
into a particular slot.

2-4 PMVision User’s Guide

 Viewing and Configuring the PortMaster 4 vs. Other Devices

To monitor settings on one of these products, click an appropriate feature—except

Chassis—under Monitor in the control tree. You can separately monitor the chassis
only on a PortMaster 4.

To configure settings, click the appropriate setting under Configure in the control tree.
To configure modems, lines, ports, or Ethernets, go to the section of the control tree
starting after Users and select the parameter name to be configured.

Integrated Network Access Module (INA)

The INA module is a product that provides routing functions to the MERLIN MAGIX IS.
Access to all PMVision functions is supplied by a separate menu found under INA in the
control tree.(Figure 2-3). For more information, see the MERLIN MAGIX Integrated
Network Access (INA) Module Installation and Configuration guide.

Figure 2-3 INA Module Function Menu

PortMaster 4
The PortMaster 4 is made up of a collection of individual modules and boards that plug
into 10 slots in a main chassis. In addition to the system manager module, which
contains the Ether0 and Ether1 interfaces, the chassis can include Quad T1 or Tri E1
boards with or without modems, T3 multiplexer boards, standalone Ethernet boards,
and other advanced functions.

Because of this structure, settings such as modem numbers, port numbers, and line
numbers are associated with a particular board in a PortMaster 4 chassis. When
configuring or monitoring such settings, you must also use the board (slot) number.

A special case is the system manager module, which always occupies slot 4. This module
contains both an Ether0 interface in slot 4 and a Ether1 interface in a virtual slot 10.

Monitor Functions on a PortMaster 4

When monitoring a PortMaster 4, you select the desired function from the control tree.
When you choose one of the monitoring functions shown in Table 2-1 you must also
select a board number from the drop-down list box. PMVision displays information
about functions controlled by that board. If only one board handles that function, no
special selection is needed. For example, to display all user sessions on a PortMaster 4
that has two Quad T1 boards, you must display the sessions for board 0 and separately
display the sessions for board 1.

Using PMVision 2-5

PMVision Functions

Table 2-1 Functions Requiring Selection of PortMaster 4 Board Number

Monitor Functions Configuration Functions

Users IMT

Modem Details Lines

Session Details Ethernet

Interfaces Ports

Modems

Channels

L2TP

Configure Functions on a PortMaster 4

Table 2-1 shows the configuration functions for a PortMaster 4 that require you to select
the PortMaster 4 board before selecting the item to be configured. To do so, select
Configure → Boards. A list of all the boards for the active PortMaster 4’s is displayed.
Select the board to be configured and click Edit. You can then select the particular item
to be configured.

PMVision Functions
PMVision function categories are Monitor, Graph, Diagnose, Maintain, Command
and Configure.

Monitor Functions
Monitor functions allow the user to observe settings or operations for the connected
devices. Figure 2-4 shows the available PMVision monitoring functions.

2-6 PMVision User’s Guide

 PMVision Functions

Figure 2-4 Monitor Functions

Basic Operation and Display

The Monitor functions display real-time information about the active devices in a
table format. Many monitor functions display data for all the active devices in one
screen. Scroll bars are provided to navigate the data.

Other monitor functions display the data for one or one particular board on a
PortMaster 4. Select the particular PortMaster 4 and board using drop-down lists at the
top of the main panel.

Data Display Controls

Each data panel (Figure 2-5) has at least one control button at the bottom of the
display—a New Window button. Click this button to “tear off” a window that contains
an active copy of the data being displayed. These new windows continue to monitor a
particular parameter while allowing PMVision to be used for other functions.

Many data panels contain Reset Counters and Restore Counters buttons. These
buttons reset and restore event counters such as bytes in and out and retrains or calls.
Because the counter value is retained with each window, you can maintain separate
counts in separate instances of the same data display.

The Reset Counters buttons reset the counters that PMVision maintains internally.
Counter values maintained by ComOS are not affected. The Restore Counters buttons
return the PMVision counters to the value maintained by the device.

Using PMVision 2-7

PMVision Functions

Figure 2-5 Monitor Data Panel

The Monitor → Chassis and Monitor → Users functions contain special control
buttons. The Monitor → Chassis panel has On and Off buttons that control the power
to the boards in a PortMaster 4 chassis. The Monitor → Users function contains a
Reset Port button that resets the port an active user is on and disconnects that user
from the device.

Graph Functions
Figure 2-6 shows the PMVision graphing functions. The Graph function can display a
view of activity for either modems or sessions. Select the activity to monitor from the
control tree.

Figure 2-6 Graph Functions

The main panel displays a dialog (Figure 2-7) that allows you to select a particular
device to be monitored. The update interval and optional log file can also be selected.

Figure 2-7 Graph Dialog

Click Start to begin the graphing process and display the graph. Graph colors can be
selected from drop-down menus. Figure 2-8 shows an example of a session usage graph.

2-8 PMVision User’s Guide

 PMVision Functions

Figure 2-8 Graph Example

Diagnose Functions
The PMVision Diagnose function (Figure 2-9) provides easy setup of various debug
scenarios. Click the Debug function to select debug options for all active devices.

Figure 2-9 Diagnose Functions

Check the Debug box in the panel that appears (Figure 2-10). You can check the Filter
box and enter a Perl 5 expression to define a filter for the debug messages. You can
check the Echo to File box and specify a file to collect the debug information.

Figure 2-10 Debug Panel

Click the Select button on the debug panel to display a new panel allowing selection of
debug options (Figure 2-11). Select the category of debug option in the left window.
Select one or more specific options in the right window. Click Set to enable the chosen
options. The selected options appear in the enabled debug window at the top of the
panel.

For more options, select another category and then choose additional options, clicking
Set again to enable them. When all options have been chosen, click Apply to transmit
these options to the selected device and redisplay the main debug panel. The debug
trace is displayed in a scrollable text box.

Using PMVision 2-9

PMVision Functions

The Clear All button clears all debug options. Cancel closes the debug options panel
with no action.

Figure 2-11 Debug Options Panel

Maintain Functions
The Maintain function provides backup, restore and upgrade operations for the
connected device(s). Figure 2-12 shows the PMVision maintain functions.

Figure 2-12 Maintain Functions

Back Up
To create a backup file for a particular device or a group of devices, select the Back Up
function. Select Entire Configuration to back up the entire configuration, or check
specific items to backup. (Figure 2-13). You can chose between backing up the entire
configuration or specify any subset of configuration settings.

After selecting the backup options, enter or browse to the backup filename and click
Back Up to begin the process.

2-10 PMVision User’s Guide

 PMVision Functions

Figure 2-13 Backup Panel

For ComOS 3.8 and earlier releases, restoring from a PMVision backup produces null
passwords in the user table. If a user entry has a null password, the PortMaster does not
prompt the user for a password at login. As a result, the user might be unable to log in.
In addition, an unauthorized user might gain access to the user account because no
password is required. Use PMVision or the command line interface to add the user
passwords.

For ComOS 3.8 and earlier releases, the PMVision backup operation fails to save
RADIUS and ChoiceNet secrets so that the previous passwords and secrets remain in
effect. You must add the administrative password and any secrets to the backup file.

The administrative (!root) password is never saved for any ComOS version. The restore
operation will leave the administrative password unchanged.

Restore
The Restore function allows the set of configuration values captured during the Back
Up function to be entered into the selected devices(s). These values overwrite any
values existing in the target devices(s). A backup file created with a selective backup
overwrites only the selected configuration values.

To restore, enter or browse to the backup filename on the Restore panel (Figure 2-14)
and click Restore.

Figure 2-14 Restore Panel

Using PMVision 2-11

PMVision Functions

Upgrade
The Upgrade function (Figure 2-15) allows a new version of ComOS to be loaded into
the active device(s). The file containing the latest version of ComOS must be available to
the computer that is running PMVision. Check Reboot after Upgrade to automatically
reboot after the upgrade is complete. If the upgrade fails for any reason, PMVision will
not perform the automatic reboot.

Figure 2-15 Upgrade Panel

Cloning
The Back Up and Restore functions can be used together to “clone” or copy the
configuration of an existing device to another device or group of devices. This feature
can be useful for configuring one or more new devices.

To clone, use the Back Up function to record a complete or partial configuration of the
master device. Use the Restore Function to load this configuration into the desired
devices. Several devices can be configured simultaneously.

For example, suppose you wanted to configure global settings on several new devices.
Back up just the global settings from an existing device by selecting the Global
checkbox in the backup panel (Figure 2-13). Then activate connections to a number of
new devices, and load the global values into all of them using the Restore function.

Command Functions
Command functions allow you to enter and run ComOS commands for any or all of
the active devices. ComOS commands are entered in the command field appearing at
the bottom of the Command panel. The command is run on all active devices. The
results for each device is displayed in a separate scrollable window.

You can use the Ignore Commands checkbox to selectively disable the command
feature for some or all active devices.

2-12 PMVision User’s Guide

 PMVision Functions

Figure 2-16 Command Panel

The following ComOS commands cannot be entered from PMVision:

• attach

• dial

• ping

• pmlogin

• ptrace

• rlogin

• set debug (Use Diagnose → Debug instead.)

• telnet

• tftp

• trace

Configure Functions
Select a Configure function by clicking the desired function name in the control tree
(Figure 2-17). When a function is selected, the main panel shows either a configuration
panel or a configuration display.

Using PMVision 2-13

PMVision Functions

Figure 2-17 Configure Functions

When working with a PortMaster 4 product, you configure functions such as ports and
lines by selecting boards first. (See “Configuring PortMaster 4 Boards” on page 2-15.)

Working with Configuration Panels

Configuration panels (Figure 2-18) have Save and Refresh control buttons at the
bottom. Enter or edit the desired data, and click the Save button. A dialog appears to
confirm the data to be changed. If you must reboot the device to update the data, a
dialog box allows the choice between rebooting now or later.

Figure 2-18 Configuration Panel Example

Working with Configuration Displays

Displays (Figure 2-19) have two or more control buttons at the bottom. Click the Add
button to add a new entry and display a configuration form. Enter the data and click
Save.

2-14 PMVision User’s Guide

 PMVision Functions

You can edit or delete a setting by first selecting the setting to be changed. Clicking Edit
displays a configuration panel. Modify the displayed data and click Save. Clicking
Delete erases the selected settings. Use the Refresh button to refresh the displayed data
and confirm that settings have been updated.

Figure 2-19 Configuration Display Example

Copying and Pasting Settings into Displays

Use the copy and paste functions to copy configuration settings from one device to
another. Activate the devices to be worked with, and select the configuration function to
be used. Select the desired setting to copy.

From the menu bar, select Edit → Copy. Make sure that the configuration display(s) for
each destination device are visible. Select Edit → Paste from the menu bar. Select the
device(s) to update using the selection dialog.

Configuring PortMaster 4 Boards

To configure the settings shown in Figure 2-20, you must first select the particular board
to be configured. Select the Boards function in the control tree.

Figure 2-20 Board Dependant PortMaster 4 Settings

From list of boards for the active PortMaster 4 products displayed (Figure 2-21), select
the board to be configured. Click the Edit button to configure the settings. The slot
number of the board selected appears in the control tree under Boards.

Figure 2-21 Board Selection Display

Using PMVision 2-15

PMVision Functions

Use the Configure Boards panel (Figure 2-22) to enter basic settings for the selected
board. Select buttons on the panel to access further items to be configured. You can also
use the control tree to select configuration items instead of using the buttons.

Figure 2-22 Configure Boards Form

Configure setting for Intermachine Trunks (IMT), lines, ports, modems and L2TP on
Quad T1 or Tri E1 boards. Ethernets can be configured for the system manager module
on slots 4 and 10 or for a standalone Ethernet board. Channels can be configured for the
T3 Mux or STS-1 Mux board.

2-16 PMVision User’s Guide

 PMVision Installation 3

This chapter defines the system requirements for PMVision, provides instructions for
installation and deinstallation, and describes some command line options. Topics are as
follows:

• “System Requirements” on page 3-1

• “Installation Instructions” on page 3-1

• “Deinstallation” on page 3-2

• “Command Line Features” on page 3-3

System Requirements
PMVision is a Java-based product that runs on any system with Java Development Kit
(JDK) or Java Runtime Environment (JRE) version 1.1.6 or later installed.
Nondevelopers can use the JRE rather than the JDK. Currently, JDK 1.1 and JRE 1.1 are
available for the following platforms:

– Windows NT 4.0

– Windows 95

– Solaris x86 2.5.1

– Solaris 2.5.1

– Linux 2.x

– FreeBSD

– SGI IRIX 6.3

– HP-UX 10.02

– Alpha Digital UNIX 4.0

– IBM AIX 4.1

– Macintosh

– Other platforms: Check the javasoft website

Information and downloads of the latest JRE and JDK can be obtained from
http://www.javasoft.com/products/jdk.

Installation Instructions
To install PMVision, follow these steps:

1. Download files from http://www.livingston.com/forms/one-click-dnload.cgi.

3-1
Deinstallation

2. For non-Solaris UNIX systems only, define the path for jre/bin in your .cshrc
file.

– For example, if you install the JRE in the /usr/local/lib directory, your .cshrc
file must have the following entry:

set path=(/usr/local/lib/jre/bin $path)

– If the JDK has been installed, then change the pmvision script to use the java
command instead of jre.

3. Run the installation.

– For Solaris, enter the following commands on the command line:

tar xvf pmvision1X_solaris.tar

./pmvision_install.bin

– For other UNIX systems, enter the following commands on the command line,
replacing /usr/local/lucent with whatever path you prefer:

mkdir /usr/local/lucent
mkdir /usr/local/lucent/pmvision
cp pmvision1X_unix.tar /usr/local/lucent/pmvision
cd /usr/local/lucent/pmvision
tar xvf pmvision1X_unix.tar
rm pmvision1X_unix.tar

– For Windows, unzip the pmvision1X.zip file, run the pmvision_install.exe

program, and follow its instructions.

– For Macintosh, unstuff the pmvision1X.sit file, run the pmvision_install

program, and follow its instructions.

4. Set up PMconsole.

An adequate number of connections through port 1643 must be set up on your

device. Each simultaneous PMVision user requires a connection. Each Java based
tool or wizard that is used at the same time also requires a connection. If you are
using a ChoiceNet server, make sure to increase the maximum number of
connections to at least 2 and preferably 10.

– You can increase the number of connections using PMVision itself. Select
Configure → Global. Change the Maximum PMconsole Connections value to
10 and click Save.

– You can also log in to your device through the console or a Telnet session and
type the following command:

set maximum pmconsole 10

Deinstallation
– On a Solaris, Windows, or Macintosh system, an application called
Uninstall_PMVision is placed in the Lucent/PMVision directory. Run this
application to remove PMVision from your system.

3-2 PMVision User’s Guide

 Command Line Features

– On Solaris, if the local jre directory still exists after you run
Uninstall_PMVision, remove the directory with the command rm -rf jre.

– On a UNIX system, remove the shell script and jar files to remove PMVision
from your system.

Command Line Features

When starting PMVision, you can add the following options to the command line:

• -h Hostname

• -u Username

• -p Password

• -g Debug level

• -l (This option logs debug output to debuglog.txt.)

Login Options
Use the -h, -u, and -p options together to force PMVision to log in to the specified
device at startup. For example

pmvision -h Hostname -u "\!root" -p Password

If only -h is specified, the Connect dialog box is displayed with the hostname filled in.

Debug Options
The -g Debug level option specifies the debug level. Valid debug level values are the
following:

• 0 - (NONE)—No debug output

• 10 - (FATAL_ERRORS)—Debug output for fatal errors only

• 20 - (ALL_ERRORS)—Debug output for all errors (the default)

• 30 - (DEBUG)—Useful debug information

• 40 - (VERBOSE) —More debug output than you can possibly stand

The -l option usually sends all debug output to the debuglog.txt file the directory
PMVision is installed in.

You can also set the debug level by selecting Help → About from the menu bar
(Figure 3-1). The debug level can be selected from a drop-down selection box. The path
to the debug log, platform, and Java Runtime Environment version will also be
displayed.

PMVision Installation 3-3

Command Line Features

Figure 3-1 Help About Panel

3-4 PMVision User’s Guide

Lucent Technologies InterNetworking Systems
Global Warranty A

1. Hardware Warranty
A. Lucent Technologies warrants that for twelve (12) months from the shipment date
of hardware products (the “Warranty Period”), the products that are manufactured
by Lucent Technologies will operate in accordance with Lucent Technologies’
standard specifications or documentation.

B. When Lucent Technologies performs the installation, the warranty period begins on
the date of installation. If customer schedules or delays installation by Lucent more
than 30 days after delivery, warranty begins on 31st day after delivery.

C. If a product does not operate in accordance with Lucent Technologies’ standard

specifications or documentation during the warranty period, Lucent Technologies,
will have such product either repaired or replaced, at its sole option, without charge
for material or labor when it is returned accompanied by a serial number,
documentation of the delivery date, or other evidence satisfactory to Lucent
Technologies that such product remains entitled to warranty protection.

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E. With respect to hardware products not manufactured by Lucent Technologies,

Lucent Technologies, to the extent permitted, assigns you any warranties given by
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be new, factory reconditioned, refurbished, remanufactured, or functionally
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or product components will become the property of Lucent Technologies.

A-1
 2. Software Warranty
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the software product(s), the media will be free from defects in material and
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B. Maintenance releases (fixes) to software products that have remote downloading

capabilities will be available from the Warranty WEB Site during the warranty
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begins on the date of installation. If customer schedules or delays installation by
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D. Lucent warrants that software will not fail to execute its programming instructions
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F. With respect to software products not manufactured by Lucent Technologies, Lucent

Technologies, to the extent permitted, assigns you any warranties given by the
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3. Dead On Arrival Policy (DOA)

A. A product is considered (DOA) anytime the product fails to boot up when removed
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B. When a product is (DOA), a new, whole unit replacement will be provided to the
customer by Lucent Technologies.

C. Lucent will be responsible for de-installation and shipping costs for DOA products
installed by Lucent.

A-2 <Manual title>

 D. When the customer has self-installed a product and it has been determined and
confirmed by Lucent as a DOA, de-installation will be the customer’s responsibility;
shipping charges will be Lucent’s responsibility.

4. Warranty Policy for Re-Sellers and Distributors

A. When a product is sold through a Re-Seller or a Distributor an additional 90 days of
shelf time will be added to the 12-month warranty period.

B. The additional 90 day warranty period will start on the shipment date to the
Re-Seller or Distributor.

5. Warranty Exclusions
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product(s). Lucent Technologies does not warrant that the product(s) will prevent,
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Lucent Technologies InterNetworking Systems Global Warranty A-3

 the possibility of such damages. Lucent Technologies will not be responsible for any
tele-communications charges resulting from incorrect programming, configuration
or misuse of the product. Lucent Technologies will not be liable for any damages
claimed by you based on any third-party claim.

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damages claimed by you based on any third-party claim.

B. The limitation of remedies also applies to any developer of software supplied to

Lucent Technologies and the developer’s limitations of remedies are not cumulative.
Such developer is an intended beneficiary of this section.

7. Warranty Support Services

A. 90-day advance replacement of field replaceable units, remaining 9 months of
service will be field replaceable unit return to factory process.

B. 90 day 7 X 24 access to On Line Support Services, providing diagnostic support via

private chat with Lucent engineer.

C. 12 month 7 X 24 access to enabling self-help.

D. 12 month 7 X 24 access to extensive technical database providing product

information, frequently asked questions and technical advice through the WEB page
providing self help information.

E. 12 month 7 X 24 access to International Return Materials Authorization Policy

(RMA), including forms & RMA number issuance.

F. 90 day 7 X 24 access to Software maintenance releases will be available for products

that have remote download capabilities.

A-4 <Manual title>

 8. Not Covered Under Warranty Support Services
A. Installation or configuration support which are available as billable services.

B. On site diagnosis or problem resolution.

C. De-installation or re-installation of HW/SW.

D. On site repair.

E. Trial/Demo support.

F. Beta support.

G. New Software features and functionality are not included in the warranty
maintenance releases.

Lucent Technologies InterNetworking Systems Global Warranty A-5

A-6 <Manual title>
Index

A PMVision 3-3
PortMaster 2-9
about this guide v
deinstallation 3-2
additional references vi
Diagnose function 1-3, 2-9
audience v
display, PMVision 1-1
displays, configuration 2-14
B distributors, warranty for A-3
Backup function 2-10
DOA policy A-2
document
C advisories ix
capabilities, PMVision 1-1 conventions viii
caution icon ix documentation, related v
chassis, monitor 2-8
classes, PortMaster x E
cloning 2-12 exclusions from warranty A-3
Command function 1-3, 2-12
command line options 3-3 F
configuration displays 2-14 functions
configuration panels 2-14 Backup 2-10
Configure functions 1-3, 2-13 Command 2-12
configuring Configure 2-13
boards 2-15 Diagnose 2-9
PortMaster 4 2-6 Graph 2-8
connecting to a PortMaster Restore 2-11
basic connection 2-3 Upgrade 2-12
multiple devices 2-4
connection panel 2-2 G
contact information Graph function 1-2, 2-8
CALA x
Europe, Middle East, and Africa ix
mailing lists x
H
North America, Latin America, and Asia hardware warranty A-1
Pacific x help bar 2-3
technical support ix
control tree panel 2-1 I
conventions in this guide viii
INA module 2-5
copying settings 2-15 installation instructions 3-1
IRX 2-4
D
data display controls 2-7 L
dead-on-arrival policy A-2
limitations of remedies, warranty A-4
debug options

Index-1
login options 3-3 PMVision panels
Lucent Technologies InterNetworking Systems connection 2-2
Global Warranty A-1 control tree 2-1
help bar 2-3
main 2-3
M menu bar 2-3
mailing lists, subscribing to x status bar 2-3
main panel 2-3 PortMaster
maintain function 1-3 basic connection 2-3
menu bar 2-3 multiple connections 2-4
new software releases ix
monitor
software upgrades ix
chassis 2-8
training x
PortMaster 4 2-5
users 2-8 PortMaster 2 2-4
Monitor functions 1-2, 2-6 PortMaster 3 2-4
PortMaster 4
configuring boards 2-15
N description 2-5
NetCare portmaster-announce mailing list x
training x
PortMaster documentation v
New Window button 2-7
portmaster-radius mailing list x
not covered under warranty A-4
portmaster-users mailing list x
note icon ix

R
O
references
Office Router 2-4 books viii
options, command line RFCs vi
debug 3-3 related documentation v
login 3-3
releases, new software ix
requirements, system 3-1
P resellers, warranty for A-3
panels, configuration 2-14 reset counters 2-7
pasting settings 2-15 restore counters 2-7
PMconsole setting 3-2 restore function 2-11
PMVision
capabilities 1-1
deinstallation 3-2
S
display 1-1 set maximum pmconsole 3-2
installation 3-1 settings, copy and paste 2-15
interface 2-1 software, new releases and upgrades ix
Monitor functions 2-6 software warranty A-2
starting 2-1
starting PMVision 2-1
PMVision functions 2-8
status bar 2-3
Command 1-3, 2-12
Configure 1-3, 2-13 support, technical ix
details 2-6 support services, warranty
Diagnose 1-3, 2-9 covered A-4
Graph 1-2, 2-8 not covered A-4
Maintain 1-3 system requirements 3-1
Monitor 1-2, 2-6

Subject Index-2 PMVision User’s Guide

T
[email protected] mailing list xi
technical support ix
training, PortMaster x

U
Upgrade function 2-12
upgrades, software ix
users, monitor 2-8
using PMVision 2-1

W
warning icon ix
warranty A-1
exclusions A-3

Index-3