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Useful Words: Listen To The Telephone Conversation Between A Delivery Man and His Customer. Complete The Conversation

The delivery man Mike calls John Doe to check on a delivery. John informs Mike that he hasn't received the delivery yet. Mike says he has the delivery but is running late. John requests the delivery as soon as possible. Mike says he is on his way and will arrive in 15 minutes. John thanks Mike, who says he aims to help customers.

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TANIA DE ARMAS SAUMETH
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447 views3 pages

Useful Words: Listen To The Telephone Conversation Between A Delivery Man and His Customer. Complete The Conversation

The delivery man Mike calls John Doe to check on a delivery. John informs Mike that he hasn't received the delivery yet. Mike says he has the delivery but is running late. John requests the delivery as soon as possible. Mike says he is on his way and will arrive in 15 minutes. John thanks Mike, who says he aims to help customers.

Uploaded by

TANIA DE ARMAS SAUMETH
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Telephone conversation about a delivery eslflow.

com

Listen to the telephone conversation between a delivery man and his customer. Complete the conversation.

Useful Words
appreciate on my way get it
as soon as possible delivery
try to do my best help
haven’t received running late

1 making a call
Hello, this is Mike’s Delivery Service.
…….…………………….………….. ?
I’m calling about
………….. …………………………
My name’s John Doe.

John Doe. Alright. I have it


right here. But I’m ……………………….

Oh.I really need it …………………


………………….. Could you
…………….here really soon?

Ok. I’m ……………….. I’ll be there in


………………..

Thanks so much. I really


……………………. ………….
6
That’s no problem. I really
…………………………………………

7
7

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Telephone delivery conversation eslflow.com

Listen and write the telephone conversation between a delivery man and his customer.

1 making a call

3 4

5
6

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Script

Mike: Hello, this is Mike’s Delivery Service.How can I help you today?

John: I’m calling about a delivery I haven’t received. My name’s John Doe.

Mike: John Doe. Alright. I have it right here. But I’m running late.

John: Oh. I really need it as soon as possible. Could you get it here really soon?

Mike: Ok. I’m on my way. I’ll be there in 15 minutes

John: Thanks so much. I really appreciate that.

Mike: That’s no problem. I really try to do my best for my customers.

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