Avaya Aura® Orchestration Designer

7.2.0.0.0904
(Supersedes All Previous Releases)

From: Ross Yakulis Date: June 21, 2017

Wilson Yu

Table of Contents

1 Release Information.............................................................................................................................................1
1.1 RELEASE OVERVIEW ......................................................................................................................................1
2 Features ................................................................................................................................................................ 2
2.1 NEW SAMPLE APPLICATIONS..........................................................................................................................2
2.2 NEW FEATURE NOTES ....................................................................................................................................2
2.3 REQUIREMENTS NOT INCLUDED IN THIS DELIVERY .........................................................................................2
2.4 FEATURES/REQUIREMENTS WITH LIMITATIONS/RESTRICTIONS IN THIS RELEASE ...........................................3
2.5 FEATURES WITH LIMITATIONS/RESTRICTIONS REMOVED FOR THIS RELEASE ................................................3
2.6 FEATURES WITH CHANGES IN THIS RELEASE .................................................................................................3
2.7 FEATURES WITH DEPENDENCIES ON OTHER PRODUCTS ..................................................................................4
2.8 JIRAS INCLUDED IN THIS RELEASE ..................................................................................................................4
3 Installation and Upgrades ................................................................................................................................. 10
3.1 NEW INSTALLATIONS ................................................................................................................................... 10
3.2 UPGRADES .................................................................................................................................................... 10
4 Known Issues...................................................................................................................................................... 10
4.1 LIMITATIONS, WORK AROUNDS, TIPS AND BEST PRACTICES: ...................................................................... 10
5 Version Information .......................................................................................................................................... 12
6 Hardware Prerequisites .................................................................................................................................... 12
7 Software Prerequisites (Supported Versions) ................................................................................................. 12
7.1 DESIGN ENVIRONMENT ................................................................................................................................ 12
7.2 RUNTIME ENVIRONMENT.............................................................................................................................. 12
7.3 JAVA LICENSE TERMS .................................................................................................................................. 13
8 Contact Information .......................................................................................................................................... 13

1 Release Information
This is the GA build for the 7.2 release of Orchestration Designer.

1.1 Release Overview

The themes of the 7.2 Release are:

 HTML5/Web enhancements
o Enhance usability in Textset and Text creation (JIRA AAOD-254)
o Disabling and enabling Back button in project Properties (JIRA AAOD-288)
o Make it easier to switch between using Google map and Baidu map and other map (JIRA AAOD-
302)
o Separating text labels and values for choices in ChoiceInput flow item (JIRA AAOD-289)
o New Click-to-Call element in the Prompt editor (JIRA AAOD-291)
 o Allow Menu item text to change dynamically using flow logic (JIRA AAOD-290)
 Context Store Enhancements
o Touchpoint support
o Persist to external database support
o Complex variables and Collections
 Currency with 3rd party products
o Eclipse Mars (4.5)
o Eclipse Neon (4.6)
o JBoss EAP
o WildFly
 Product Security and Reliability
o Added checks for certificate expiration
o Extended Hostname/certificate validation
o Enhanced login password strength and require password change for the runtime configuration
o Subject Alternative Name support for self generated certificates.

2 Features
This section describes the status of the features that are available in this release. The notes have been “cleaned up”
to remove sections that have now been added to the formal documentation.

2.1 New Sample Applications

None this build

2.2 New Feature Notes

 HTML5: Tomcat version 7 or 8 is required when running HTML5 applications.
 The new redirector component must be exported from OD rather than picking it up from ISO
image.
 Java 8: The runtime configuration servlet generates an error if you try to create a certificate using
Tomcat 8 in a Java 8 environment. The work around is to use the keytool:
1. Generate a Self-Signed Certificate using Java Keytool.
2. Now that you know when to use a Keytool self-signed certificate, let's create one using a simple
Java Keytool command:
3. Open the command console on whatever operating system you are using and navigate to the
directory where keytool.exe is located (usually where the JRE is located, e.g. c:\Program
Files\Java\jre6\bin on Windows machines).
4. Run the following command (where validity is the number of days before the certificate will
expire):
keytool -genkey -keyalg RSA -alias selfsigned -keystore keystore.jks -storepass password -validity
360 -keysize 2048
5. Fill in the prompts for your organization information. When it asks for your first and last name,
enter the domain name of the server that users will be entering to connect to your application (e.g.
www.google.com)
6. This will create a keystore.jks file containing a private key and your sparklingly fresh self-signed
certificate. Now you just need to configure your Java application to use the .jks file.

 Integration with Breeze/ED Configuration Note:

Video Media Processor option should be selected in AMS for the Make2Party call with ED
and EP/OD to work correctly. (New call from ED to EP/OD)

Login to your AMS admin page, go to link “System ConfigurationServer ProfileGeneral

Settings”, check checkbox “Video Media Processor:”, then click the Save button

2.3 Requirements not included in this delivery

Page 2 of 13
2.4 Features/Requirements with Limitations/Restrictions in this release
 In this release, speech application html mode is configurable. By default it is DISABLED for ALL
speech applications in both simulation and deployment. You can use the project properties to
enable HTML mode in the development environment. When you export you also have an
opportunity to enable or disable this setting. When you enable you are warned “Warning, enabling
HTML mode for a speech application can expose your application to cross site scripting attacks. Are
you sure you want to enable this?” Note, Avaya recommends to NOT use HTML mode for
deployed applications as the application will NOT function properly when accessing platform
services (notification, reporting, CAV, and etc.). Furthermore, HTML mode exposes your
application to cross site scripting attacks.
 Due to security concerns, the validation pages are optional and not included in the deployment
package by default. The recommendation is to use these pages while debugging, then remove them
for production deployment.
 Pin Validation for the AACC Treatment PDC is not supported.
 When using the Language detection PDC, the accuracy is a function of the length of the text. So,
short texts like “hello world” will have a much higher error rate than “hello world, today is a new
day”. At 100 characters or more, the accuracy is in the high 90s for most languages. The Chinese
models are not the most accurate in discriminating between Simplified and Traditional forms. Text
containing mixed language will return the language code for the most dominant language in the
text. The “hint” function works such that the “hinted” language will be returned unless the top
scoring language is (a) different and (b) exceeds the score of the “hinted” language by ~2%.If text is
in an unsupported language, the recognizer will return one of the known languages.
 The web service http://www.webservicex.net/stockquote.asmx seems to no longer work. Example
applications that use this web service will not work. This web service is used in the stock and
weather set of example applications. The get weather functionality remains functional.
 Local Call. As a general rule over use of Local Call is not recommended. It is always best to use
a subdialog call unless you specifically need the functionality of the Local Call, which mainly
allows you to pass a complex variable to a module.
 If you encounter the error below remove commons-httpclient-3.1.jar from the WEB-INF/lib of the
application.
java.lang.IncompatibleClassChangeError: Class
com.avaya.ade.common.utils.security.SSLSocketFactoryHTTPClient does not implement
the requested interface org.apache.commons.httpclient.protocol.ProtocolSocketFactory
 Note if you are using Tomcat 7 and Java 8, you need at least Tomcat version 7.0.77. Using a lower
(earlier version) will result in errors in jsp pages (java.util.Map$Entry cannot be resolved).
o http://stackoverflow.com/questions/19243458/unable-to-compile-class-for-jsp-the-type-
java-util-mapentry-cannot-be-resolved/21322569
o https://bugzilla.redhat.com/show_bug.cgi?id=1080026

2.5 Features with Limitations/Restrictions Removed for This Release

 The ED (Engagement Designer) dynamic tasks to launch an email and SMS application on EP do
not work on Breeze 3.2, and Breeze 3.3 The sample applications UC4_SMSTwoWayConfirm,
UC4_SMSTwoWayConfirmEventsOnly and UC5_EmailTwoWayConfirm have been removed until
such time that ED (Engagement Designer) is corrected. The Dynamic tasks are also removed from
the ISO image. You may encounter documentation that refers to SMS and Email integration from
Breeze to Experience Portal even though this feature is deactivated for this release.
 While the Oceanalytics integration (Publish real time event) PDC is present in Orchestration
Designer, in the Breeze 3.2 release there is no client to consume any events generated. In a future
release Breeze will support the handling of events generated from OD.

2.6 Features with Changes in This Release

 The rollover of log files (both trace.log and report.log) had been configured to use
DailyRollingFileAppender in the data/ddlog4j.properties. Now this default rollover behavior has
changed to use RollingFileAppender so that you have control of the size of each file and storage
usage. The DailyRollingFileAppender option is still available. You just need to follow the
comments in the data/ddlog4j.properties to enable/disable them.

Page 3 of 13
2.7 Features with Dependencies on other Products
 When using the Workflow PDC it is supported on Breese 3.2/3.3 or EDP. For EDP usage of the
Workflow PDC or Conversations that reside in the context store (the EDP integration feature) EDP
3.1 or later and ED 3.1 or later are required. Specifically the releases that were verified are
o EDP 3.1 SP1/ED 3.1 SP1
o EDP 3.1.1/ED 3.1.0.2 (3.1 SP2)
 EDP 3.1.1 v311006 (3.1 FP1 GA Candidate) + Patch 3.1.1.0.12311006 /
 ED- 3.1.0.2 v3.1.0.2.3102002
 Due to bugs in the EDP/ED GA release we do not recommend using the OD EDP integration with
the GA only version of EDP/ED and instead recommend the minimum version as GA with service
pack 1.


2.8 Jiras included in this Release

Key Summary Issue Type Component/s Severity

AAOD-410 Axis REST if service returns no data Bug Rest Web Service 3-Medium
WS call hangs until timeout Connector
AAOD-406 If a down rev scert is used with 7.1 Enhancement Runtime Framework 3-Medium
SCERTCommon (or 7.2) report
logging entries are not flushed
AAOD-405 Update EULA ID 169809 for may 17 Enhancement General 4-Low
AAOD-403 Readme doc for OD-ED Integration Bug Workflow Sample 3-Medium
sample app still refers Engagement Applications
Development Platform
AAOD-401 Exception occurs when accessing Bug General 4-Low
View application (voice) in html mode
in Firefox browser
AAOD-397 The call flow has an invalid check Bug Call Flow Editor 4-Low
AAOD-396 ProjectEmailUpgrade in correctly Bug Email 4-Low
tries to upgrade speech projects
AAOD-394 Tomcat 8 runtime libraries Bug Runtime Framework 4-Low
incomplete
AAOD-393 The eclipse 4.4 installer files need to Bug General 4-Low
be removed from the OD ISO Image
AAOD-392 OD-ED Integration Sample app Bug Sample Application 4-Low
"UC3_NewCallToOD" needs to be
updated
AAOD-391 OD HTML Apps cannot be run in OD Bug General 3-Medium
Simulator if the OD system has
Java8 and Tomcat7 installed
AAOD-390 Error "HTTP Status 500" occurs in Bug Runtime Framework 3-Medium
Certificates page in OD Runtime
Config
AAOD-388 When the context store location is Enhancement General 4-Low
altered the OD app server needs to
be restarted.

Page 4 of 13
 AAOD-387 Text for “Skip mutual authentication Bug General 4-Low
for the Breeze....” for Avaya
Breeze/ED Integration PDC needs to
be corrected
AAOD-385 Click to Callclick to call in table of Bug On-line Documentation 4-Low
contents
AAOD-383 Nuance 10.5 is missing in the Bug General 3-Medium
Speech Grammar Compatibility list in
Speech Project Export page
AAOD-381 Document AAOD-379 change in the Enhancement On-line Documentation 4-Low
runtimeconfig
AAOD-380 All the OD Message Apps are failed Bug Simulation 3-Medium
to run in the Simulator in the Current
OD build
AAOD-379 Suport SAN in generate self signed Enhancement General 4-Low
certificate.
AAOD-377 Alarm/Warning message should be Bug App Config UI 4-Low
displayed in Runtimeconfig/logs as
"Certificate Expired" If the certificate
is expired in OD Runtime
AAOD-376 Error importing Certificate from URL Bug App Config UI 3-Medium
need to use TLSv1.2
AAOD-375 Null pointer exception (validate Bug Runtime Framework 3-Medium
password) in OD runtime config
running in Weblogic server 12cR2
AAOD-374 Errors occurred after importing OD Bug General 3-Medium
7.0 SMS app in eClipse (OD 7.2)
AAOD-373 Need an option in Simulator to Enhancement Simulation 3-Medium
choose the browsers
(IE/Chrome/Firefox) to launch HTML
app in the simulation mode
AAOD-372 Typo (ceterficate) in the label in the Bug General 4-Low
Certificates page in OD Runtime
config
AAOD-371 404 error occurs in Bug HTML5 3-Medium
AdminVariableInfo page for HTML
Apps
AAOD-370 Concurrent Modification in runtime Bug Runtime Framework 3-Medium
AAOD-369 java.lang.IncompatibleClassChange Bug Runtime Framework 2-High
Error when commons-httpclient-
xx.xx.jar in WEB-INF
AAOD-367 Document change in AAOD-366 Enhancement On-line Documentation 4-Low
AAOD-366 Workflow PDC should support create Bug Work flow PDC 4-Low
contest where system creates the
context id
AAOD-364 OD Runtime Login : The change Bug App Config UI 4-Low
password page should display a
correct message

Page 5 of 13
 AAOD-363 The version of the Bug Runtime Framework 3-Medium
VPWebServiceClient jar file in
Runtime support bundle should be
updated to "7.2".
AAOD-362 Oceananalytics Realtime events Bug General 3-Medium
PDC - The avayaSendRTE shouldn't
be a plain variable
AAOD-360 The Readme doc and label for Bug General 3-Medium
LaunchWorkflow Item in OD-ED
Integration Sample Applications need
to be modified (EDP to Breeze)
AAOD-358 Label for the palette items under Bug General 4-Low
Workflow need to be modified
(Collaboration Environment to
Breeze)
AAOD-357 remove references to Tomcat 6 in Bug Call Flow Editor 4-Low
export and runtime platform
AAOD-356 Copy right info on the Legal Notice Bug General 4-Low
page in OD Runtime config needs to
be corrected
AAOD-355 404 Error occurs if the image (x) next Bug Runtime Framework 3-Medium
to Logoff link in OD Runtime Config
AAOD-354 Update the OD 7.2 Transfer note Bug Project Documentation 4-Low
AAOD-353 OD Installer shows 'Avaya Aura (r) Bug General 4-Low
Orchestration Designer instead of
“Avaya Aura® Orchestration
Designer
AAOD-352 need to have characters as an Bug Prompt Editor 4-Low
interpret-as option
AAOD-351 Update copyright to 2017 on OD Enhancement General 4-Low
Product
AAOD-350 document 174105-1320 force user to Enhancement On-line Documentation 4-Low
change runtime config password
AAOD-349 Document 174105-1310 certificate Enhancement On-line Documentation 4-Low
expiration
AAOD-348 The text displayed in textsets page in Bug General 4-Low
HTML Project needs to be modified
AAOD-347 Message displays in the OD Runtime Bug General 4-Low
config password change page should
be corrected
AAOD-346 Tooltip doesn’t work for the Data Bug General 4-Low
Access items (Conversation,
RealTime Events) in Palatte
AAOD-345 Exception occurred when entering Bug General 3-Medium
non numeric value in "Number of
days to issue …." text field in OD
runtime config
AAOD-344 When domain cert validation fails Bug General 4-Low
display cert name
Page 6 of 13
 AAOD-343 Default certificate warning is not 60. Bug General 4-Low
AAOD-342 Allow consult operation with no Enhancement Call Flow Editor 3-Medium
connection timeout
AAOD-337 778552 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-336 778551 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-335 778550 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-334 778549 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-333 778548 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-332 778547 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-331 778546 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-330 778545 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-329 778544 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference null return value
AAOD-328 778543 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Explicit null dereferenced
AAOD-327 778542 defect in Coverity detected : Bug SA_DISALLOWED 4-Low
Dereference after null check
AAOD-326 Update DevGuideLegalPage.html Enhancement On-line Documentation 3-Medium
with current license updated March
24 2016.
AAOD-325 Document the new Realtime event Enhancement On-line Documentation 4-Low
publishing PDC for oceanalytics
AAOD-324 Documentation for HTML5 Enhancement On-line Documentation 4-Low
Ehancements
AAOD-321 Should on generate Bug Call Flow Editor 4-Low
setRecognitionTarget in menu for
message applications.
AAOD-320 Invalid Cookie Name Set By OD Bug General 3-Medium
AAOD-319 Ability to change TextSet:Label Enhancement HTML5
through CAVs
AAOD-318 HTML App Back button and Browser Bug HTML5 3-Medium
Back button throwing Exception
AAOD-314 CAV metadata file not updated on Bug Variable Editor 4-Low
project rename.
AAOD-313 Logs use all the space in the server Bug General 3-Medium
AAOD-312 Cookie Security issue with Proactive Bug Runtime Framework 4-Low
Outreach Manager
AAOD-311 169913-530 All references made in Enhancement General 4-Low
previous AEP release to EDP shall
be re-branded to Avaya Breeze.
Page 7 of 13
 AAOD-310 Change chiatt to support where email Bug General 4-Low
address appears in notices
AAOD-309 Document AAOD-269 (see jira for Enhancement On-line Documentation 4-Low
details)
AAOD-308 Need to document context store Enhancement On-line Documentation 3-Medium
changes in workflow PDC
AAOD-307 Using a variable for a prompt name Bug HTML5 3-Medium
and not a constant causes and
exception in HTML
AAOD-306 Exception occurs when OD Bug 3-Medium
7.1.0.0.1202 app is run on MPS 4.1
AAOD-305 Missing aesconnector note in On- Bug On-line Documentation 4-Low
Line help and Dev Guide
AAOD-304 external grammar should only for Bug Grammar Editor 4-Low
port 80 for a url (http) not a URI file://
AAOD-303 Alias count is exceeded even when Bug Conversations 3-Medium
OD app doesn't reach it in some
cases.
AAOD-302 Make it easier for switching to use Enhancement HTML5 4-Low
Baidu map instead of Google
AAOD-301 Either remove the Bug OSDMs 4-Low
RecordMessageOSDM Sample
application or update it to use NDMs.
AAOD-298 Documentation for AAOD-98 Task On-line Documentation 4-Low
exporting the project build file.
AAOD-294 when a new web project is created Enhancement HTML5 4-Low
there are 118 warnings, confuses the
customer
AAOD-291 Add some new elements to the Enhancement HTML5 4-Low
Prompt editor
AAOD-290 Make it easier to customize text Enhancement HTML5 4-Low
dynamically in Menu item
AAOD-289 HTML ChoiceInput - separate label Enhancement HTML5 4-Low
from value
AAOD-288 The Back button needs to be Enhancement HTML5 4-Low
configurable
AAOD-286 Support CEC on certificate issue and Enhancement General 4-Low
expiration.
AAOD-285 the "return parameter" is not Bug On-line Documentation 4-Low
documented in output parameters for
REST wsop
AAOD-284 Should check if correct Platform is Bug Conversations 3-Medium
configured when Conversation
Management is enabled
AAOD-279 Documentation for AAOD-162 No Task On-line Documentation 4-Low
Cache Option.

Page 8 of 13
 AAOD-272 Enhancement to start a new Bug HTML5 4-Low
conversation even if one already
exists instead of giving an error.
AAOD-269 Support CEC 147434-063 TLS Client Enhancement General 3-Medium
Support for Extended
Hostname/Domain Validation
AAOD-268 Update runtimeconfig to comply with Enhancement General 4-Low
CEC
AAOD-261 Need Menu Node item for Email Enhancement 4-Low
applications. The menu node exists
for all the other three channels
(Voice, SMS and HTML) apps except
email apps.
AAOD-254 Add a text to a textset or create a Enhancement 4-Low
new textset using a context menu
AAOD-249 Add touch points to workflow PDC Enhancement Work flow PDC 4-Low
context store operations.
AAOD-248 Add validation for 'Collected Digits' Enhancement Call Flow Editor 4-Low
AAOD-243 Exception when running an HTML5 Bug Simulation 4-Low
OD application in Debugger
AAOD-210 Textset Text Data Name doesn't auto Bug HTML5 3-Medium
change Name in project after
pressing Set Name button.
AAOD-162 Support "no cache" option on audio Enhancement Phrase Editor 4-Low
files.
AAOD-151 Step in debug does not work Bug General 4-Low
AAOD-124 Marker ID error happened when Bug Call Flow Editor 3-Medium
Conversation Management was
selected in SMS app
AAOD-115 Had Callfow Validation error when Bug Call Flow Editor 3-Medium
selecting the Conversation
Management in SMS app
AAOD-113 Conversation variables do not get Bug General 3-Medium
copied across to the new project
even when the PDC has been
enabled
AAOD-100 Make CAV work for HTML Enhancement VP Config Variables 3-Medium
AAOD-98 Customer wants command line / ant Enhancement Deployment 4-Low
script that allows export of war
AAOD-94 Restrict Flow Editor from naming Bug General 4-Low
Nodes "regexp" or any other ECMA
object name.
AAOD-92 Provide the same fix on OD Bug AVB 3-Medium
Simulator for wi01111237
AAOD-71 ClickToCall needs an overhaul Enhancement CCXML Sample 4-Low
Applications
AAOD-66 Add ability to choose Endpoint URL Enhancement Web Services 4-Low
from OD variable/CAV in Axis2 Connector
WSOPs
Page 9 of 13
 AAOD-62 OD does not ecognize names like Bug On-line Documentation 4-Low
"Try", "Catch" and "Switch" as valid
identifier
AAOD-52 Implement the ability to multi-select Enhancement AVB 3-Medium
attachment files in email file editor
AAOD-36 Should distinguish VXML and AACC Enhancement Call Flow Editor 4-Low
call transfer icons
AAOD-4 Please support multislot DTMF Enhancement AVB 4-Low
dynamic grammars in the simulator
AAOD-414
3 check San field when creating a self Bug App Config UI 4-Low
signed certificate

AAOD-413
4 Service Name for wsop being Bug Web Services 3-Medium
switched to file name Connector

5 Installation and Upgrades

5.1 New Installations
With the first time (new user) installation of Orchestration Design 7.2, an image that has all of the pre-requisites and
tools is provided. For instructions to install Orchestration Designer, please refer to the Getting Started Guide which
is provided as a stand-alone document.

5.2 Upgrades

5.2.1 Upgrading OD 6.0 Applications

 When upgrading from OD 6.0 to OD 7.x web service operation updates sometimes fail. To work around
this issue, traverse the project's connectivity -> wsoperations directory in the Navigator, then select the
WSOPs Properties menu -> Generate Client, then click on the Generate button and follow the instructions.
 Orchestration Designer upgrade process does not modify any custom code created by the application
developer. Any errors or warnings resulting from OD version upgrades (such as variable name changes)
that affect the custom code must be manually resolved by the application developer. The fix for
wi00954168 (confLow and conf_Low generate the same name in IProjectVaraiable resulting in duplicate
define symbol) resulted in altering the way names are generated in the IProjectVariable file. When
upgrading from 6.0 or before you may need to update custom code to account for changes in the generated
names.

6 Known Issues
The following section describes any known issues, workarounds, words of caution, etc.

6.1 Limitations, Work Arounds, Tips and Best Practices:

 ED/Breeze Integration – When the refresh button is clicked for the ED Administration Instances
page, a Null Pointer Exception is logged in the Engagement Designer log file. To work around this
issue:

Login to the Breeze machine with the root account, and execute the command below:

Psql service=engagementdesigner_workflow –c “delete from bpminstance instance where not exists

(select 1 from wfdsvar savr where instance.process=svar.wfdname and
instance.version=svar.wfdversion)”

Page 10 of 13
  REST – if a restful web service returns a 202 (accepted), the Axis implementation does not read any
body accompanying the reply. To work around this the web service needs to return 200, or you need
to write java code to invoke the restful webservice.
 Tomcat –
o On some versions of Tomcat you may encounter problems with Tomcat closing a socket too
soon when it sends a redirect; specifically, if there are 2 redirects back to back without a
VXML page being returned. To alleviate this, use the connectionLinger property in the
connector configuration with a minimum value of 1. It is not known if this behavior is
exhibited on other application servers.
o On version 8.0.41 and greater you will get a warning about not being able to scan the
serializer.jar. This does not affect any operational aspects of OD. If the warning is
bothersome, you can optain a copy of the serializer.jar from the runtimeconfig.war.
Alternatively you can edit the catalina.properties file in the conf directory and add the
serializer.jar to the list of jars to skip the first example below, or add *.jar to skip all jar
scanning which significantly improves the Tomcat startup time.
 tomcat.util.scan.StandardJarScanFilter.jarsToSkip=\
 bootstrap.jar,commons-daemon.jar,tomcat-juli.jar,serializer.jar,\
 -or-
 tomcat.util.scan.StandardJarScanFilter.jarsToSkip=\
 *.jar,bootstrap.jar,commons-daemon.jar,tomcat-juli.jar,,\
 WebLM - Post WebLM 6.3.11, WebLM server will accept requests only over TLS 1.0 and above. If
the product application is configured to send requests on SSLv2 / v3 then the communication between
the product application will fail. Hence, if the product application is upgrading WebLM to 6.3.11 and
above, then please ensures that the product application is configured to send requests only over TLS
1.0 & above. Note that certain JRE releases provide support only for SSLv2. Hence, take that into
account.
 Web applications - When a new web application is created you will see warnings in the “templates”
pages in the “custom” folder of your application. Please ignore these warnings. In project properties
or preferences you can uncheck “Validate JSP fragments” and the warnings are not displayed.
 Web applications - In Firefox, if the OD application start page is accessed from the tomcat manager,
a runtime exception occurs on the application start page. To fix the issue, just refresh the index
page/start page of the OD application. This error occurs only on the Firefox browser and it is a browser
cashing issue.
 Project Documentation – Sometimes the flow map may not be generates when generating the project
documentation. To work around this open the call flow and move a node slightly so the call flow is
dirty and then save. Now regenerate the project documentation and the flow map will be present.
 OSDMs- In newer versions of tomcat the OSDM’s may not load. This has been noticed in OD 7.0 and
onwards. The issue is the xml parsing validation expects a numeric value for the load-on-startup tag if
present and an empty value is no longer valid. To fix this edit the web.xml file in the OSDM war and
remove all occurrences of “ <load-on-startup/>” and then redeploy the war file.
 JBOSS EAP / WildFly – On this version of JBOSS, HTTPS for the license URL will not function
properly. You can just use HTTP for the WebLM license URL. If you must use HTTPS for the
WebLM license URL please contact Tier 4 support for a resolution. HTTPS does not currently work
due to issues in the WebLM client library.
 MPS – MPS users will need a patch for this release. The exit page is generated incorrectly by the OD
runtime. The patch is available on the Orchestration Designer Forum. Due to differences in the way
the 2 Voice browsers (MPS and MPP) validate xml documents, this was not discovered in the
Experience Portal testing. See AAOD-306 bug report.
 Application Import - To avoid errors when importing applications, verify that the Java preferences
are correct. The default settings vary between Eclipse versions. Go to Window -> Prefrences -> Java
Compiler and ensure that the Compiler compliance level is at least 1.7. After projects are imported
also verify that the project specific settings do not override the global preference (unless you
specifically need that). Go the project properties -> Java Compiler, the checkbox "Enable Project
specific settings" should not enabled and use the default compliance setting should be selected
 Web Applications -The latest version Web browsers such as Safari on IOS 10 require https session for
the Geolocation to work. This means you would have to run the web app that uses the Location Input
element in a secured session (https); otherwise, you would get an error code -2 returned on the
browser.
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7 Version Information
To view the Orchestration Designer version in the product, select Help, About Eclipse, and then click on the
Avaya Icon.

9 Hardware Prerequisites
 CPU speed 1GHz (min) 2GHz (recommended)
 RAM 512 MB (min) 1GB (recommended)
 Hard Disk drive 40 GB (min)

10 Software Prerequisites (Supported Versions)

10.1 Design Environment
 Windows 7 (Ultimate/Professional) – 32/64 bit
 Windows 8.1
 Windows 10
 eclipse-SDK-4.5.2 (Bundled with version compatible GEF, WTP, XML and XSL tools, Javascript Dev, 2.0
Style Plugin Support)
 eclipse-SDK-4.6 (Bundled with version compatible GEF, WTP, XML and XSL tools, Javascript Dev, 2.0
Style Plugin Support)
 Tomcat versions 7.0 and 8.0
 J2SE version 1.7, 1.8
 Open JDK 1.7, 1.8 (32-bit)
 Microsoft Speech SDK 5.1 or 6.0
 Nuance Recognizer 9/10 (MRCPv1)
 Loquendo Speech Server 7/MRCPv1 Server 7.2 or higher
 Ambulant 2.1
 Apache Axis 1.4
 Apache Axis 2.0

10.2 Runtime Environment

Not all of the components are required for the runtime (E.g. the application server will be either Tomcat;
WebSphere or Oracle WebLogic, the OS will be Windows, Solaris or Linux; the platform will be either IR or VP,
etc.). Supported versions are listed, but the vendors supported list of dependencies and combinations should be
consulted when setting up the environment). The tested configurations are as listed in the requirements document.

 Windows Server 2008 R2 32/64 bit

 Linux ES 6.0
 IBM AIX 6.1
 Tomcat versions 7.0 and 8.0
 JBoss Application Server 7
 J2SE version 1.7
 J2SE version 1.8
 Open JDK 1.7
 Open JDK 1.8
 Apache Axis 1.4
 Apache Axis 2.0
 Nuance 9.0 or 10
 Loquendo 7
 Avaya Aura® Experience Portal 7.0
 Avaya Aura® Experience Portal 7.1
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  Avaya Aura® Experience Portal 7.2
 Websphere 8.5.5 application server – comes with Java 7 support
 Websphere 8.5 application server - *comes with Java 6 by default, but has a Java 7 option – see the
Websphere documentation for details.
 Websphere 9 with Java 8 support.
 Oracle Weblogic 10.3.6, 11g and 12c
 Sun Solaris 10 on SPARC
 CM version R013x01.2.639.0 or greater, and must have the green feature 7434ND enabled and licensed is
required to use the Consultation transfer feature.
 Redirector 1.0.11, available from the Orchestration Designer Export.

10.3 Java License Terms

End User License Terms

1. Java Technology Restrictions. Licensee shall not create, modify, change the behavior of, or
authorize licensees of Licensee to create, modify, or change the behavior of, classes, interfaces,
or su-packages that are in any way identified as "java", "javax", "sun" or similar convention as
specified by Oracle in any naming convention designation. In the event that Licensee creates an
additional API(s) which: (a) extends the functionality of a Java Environment; and (b) is exposed
to third party software developers for the purpose of developing additional software which
invokes such additional API, Licensee must promptly publish broadly an accurate specification
for such API for free use by all developers.
2. Trademarks and Logos. This License does not authorize an end user licensee to use any Oracle
America, Inc. name, trademark, service mark, logo or icon. The end user licensee acknowledges
that Oracle owns the Java trademark and all Java-related trademarks, logos and icons including
the Coffee Cup and Duke ("Java Marks") and agrees to: (a) comply with the Java Trademark
Guidelines at http://www.oracle.com/html/3party.html; (b) not do anything harmful to or
inconsistent with Oracle's rights in the Java Marks; and (c) assist Oracle in protecting those
rights, including assigning to Oracle any rights acquired by Licensee in any Java Mark.
3. Source Code. Software may contain source code that, unless expressly licensed for other
purposes, is provided solely for reference purposes pursuant to the terms of your license. Source
code may not be redistributed unless expressly provided for in the terms of your license.
4. Third Party Code. Additional copyright notices and license terms applicable to portions of the
Software are set forth in the THIRDPARTYLICENSEREADME.txt file.
5. Commercial Features. Use of the Commercial Features for any commercial or production
purpose requires a separate license from Oracle. “Commercial Features” means those features
identified in Table 1-1 (Commercial Features In Java SE Product Editions) of the Software
documentation accessible
at http://www.oracle.com/technetwork/java/javase/documentation/index.html"

11 Contact Information
Questions or comments about this release note should be directed to:
Ross Yakulis Wilson Yu
[email protected] [email protected]

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