Scribd
Upload
143 views

Mute Call Root Analysis Doc - James

This document outlines steps to analyze silent/mute calls on a network: 1. Retrieve call log files from the BSC using MML commands and download them 2. Run a tool called "Mute Call Diagnose Tool" on the downloaded files 3. The tool will output a report counting mute calls by site, identifying sites with over 400 failures that should be investigated for potential alarms or faults

Uploaded by

anthony
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
143 views

Mute Call Root Analysis Doc - James

This document outlines steps to analyze silent/mute calls on a network: 1. Retrieve call log files from the BSC using MML commands and download them 2. Run a tool called "Mute Call Diagnose Tool" on the downloaded files 3. The tool will output a report counting mute calls by site, identifying sites with over 400 failures that should be investigated for potential alarms or faults

Uploaded by

anthony
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 4

SILENT/MUTE ROOT ANALYSIS

STEP1:

Right Click on the BSC and then Maintanace Client

STEP 2:
MML Command: COL LOG: LOGTYPE=PFM_RESULT-0&HOST_PFM_RESULT-0&ACTIVE_DEF_MEAS_FILE-0&STANDBY_DEF_MEAS_FILE-0&PFM_SWITCHS-0&PFM_NOM_RESULT-
0&HISTORY_ALARM-0&HISTORY_FAULT-0&ALM_SYSTEM_CFG-0&OPT_LOG-0&OMU_LOG-0&OMU_SIM_LOG-0&OS_LOG-0&BSC_CFG_MML-0&BSC_DYNAMIC_CFG_INFO-0&BSC_SERIES_NO-
0&DB_BAK-0&CELL_BASIC_INFO-0&RESERVED_PARA_INFO-0&BTS_BASIC_INFO-0&BTS_CHECK_LOG-0&BTS_DEBUG_LOG-0&BTS_CHR_LOG-0&TRX_LOG-0&BTS_NET_TABLE-
0&TRANSIPROUTE_LOG-0&GBTSSTARTUP_LOG-0&SDBG_LOG-0&DEBUG_LOG-0&LAST_WORD-0&DSP_DEBUG_LOG-0&AITFRESMSG_LOG-0&HOST_LOG-0&2G_CHR_LOG-1&CHR_LOG-
0&2G_UNILATERAL_CONNECT-0&BSC_INFO-0&GCSR_LOG-0&GPSR_LOG-0&AIDG_LOG-0&BIOS_LOG-0&CALLFAULT_LOG-0&PCHR_LOG-0&SYSFAULT_LOG-0;

STEP 3:

Open File Manager


STEP 4:

Right Click on FAMLOGFMT >> Search CDIG

STEP 5

Select Recent Date and extract Module accordingly

EG. CDIG 00, CDIG 01, CDIG 02 ……

Select files and click download

STEP 6:

Run the tool in same saved folder as downloaded documents.


After Running Tool,

TOOL:

Mute Call Dignose


ToolbyTimehinJames.rar

OUTPUT RESULT:

DO PIVOT = COUNT THE CHANNO

CHECK alarm on Site(s) with highest count of Failures and escalate accordingly.
From above chart> Site 47 with 1015 failures from 400 failures and above are always suspected to have
alarms // faulty link and should be escalated.

Site ID Count of Mute Calls


SiteId:47 1015
SiteId:92 469
SiteId:72 437
SiteId:48 342
SiteId:13 275
SiteId:0 195
Lst BTS to check BTS Name

ALARM:

TT SHOULD BE RAISED AFTERWARDS AND ESCALATED STATING THE IMPACT AS SILENT CALLS OR MUTE
CALLS >>>> Confirming resolution >>> Record of Mute call on site should = reduce below 100 or
non-existence

You might also like