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TUV Rheinland Academy Portfolio of Services

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261 views65 pages

TUV Rheinland Academy Portfolio of Services

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HR EMB
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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Professional Training

and Certification of Persons.


Global Seminar Catalogue of TÜV Rheinland Academy.

www.tuv.com/academy-training
Technical Competence For Your
­Operational Excellence.

TÜV Rheinland Academy. Our Technical Trainings.

In times of digitalization and rapid progress, technical skills Every seminar is only as good as its content, which is why
need a reliable companion. With branches all over the it comes from first hand with us. We convey well-founded
world, TÜV Rheinland Academy is the international institu- expert knowledge from real-life practice. In each country,
tion for technical and professional expertise in all important we are specialized in different market-specific training
subject areas. We impart and verify specialist knowledge in topics. Globally, we focus on Health, Safety & Environment,
exactly the right way. Our innovative further training Quality Management as well as Information & Cyber
solutions range from face-to-face to digital training formats. Security. Have a look at our global training catalogue. On
The neutral testing authority PersCert TÜV assesses the the next pages, you will find an overview of our portfolio
­acquired skills precisely and credibly. In this way, we provided in all our TÜV Rheinland Academy countries.
strengthen the technical skills of participants all over the
world.

ACROSS ALL INDUSTRIES


in over 72 specialist fields

Our Mission Our Strength


MADE IN GERMANY
Empowering technical Technical training and
competence. For your certification all over standardized and customized
skills and abilities – the world available in
today and tomorrow. 13 languages.
G L O B A L LY L O C A L
at all levels of the economy
Our Learning Methods 2.0.

Take advantage of our alternative to face-to-face seminars through virtual classrooms and eLearning courses. Learn
and complete your further training on a computer or tab- more about the different learning methods:
let. We strengthen your skills at the location of your choice

VIRTUAL CL ASSROOM eLEARNING

flexible location flexible location

specific day anytime

trainer no trainer

group sessions independent

Our Certifications.

After a training, our participants receive a certificate of at- certificates verify that the learning content was really un-
tendance attesting that they took part in the training. For derstood. For the learner they are a proof of competence.
some training courses, it is even possible to pass an exam- For enterprises, associations and educational institutions
ination from our independent certification body PersCert they enable the comparability of skills even beyond nation-
TÜV or one of our recognized partners. Benefit is that these al borders.
Portfolio Of Services
H E A LT H , S A F E T Y & E N V I R O N M E N T

ISO 14971 Risk Analysis & FMEA for Medical Devices.............................................................................


Emergency Response and Crisis ­Management Training Course...............................................................
Hazard and Operability (HAZOP) Study Training........................................................................................
ISO 50001:2018 Energy Management System (EnMS).............................................................................
ISO 45001 Awareness: Promote O
­ ccupational Health & Safety (OH&S)..................................................
ISO 45001:2018 OH&SMS – Auditor Migration Certification Course........................................................
ISO 45001:2018 OH&SMS – Internal Auditor Certification Course...........................................................
HSE Manager – Health, Safety ­and ­Environment (HSE)............................................................................
Electric Vehicle High Voltage ­S afety – Level 1...........................................................................................
Electric Vehicle High Voltage Safety Technician Level 2 (TÜV).................................................................
IOSH Working Safely: Advance Your Safety and Leadership Skills..........................................................
IOSH Managing Safely..............................................................................................................................
NEBOSH International Certificate in Oil & Gas, Health and Safety...........................................................
NEBOSH International Diploma in O
­ ccupational Health and Safety.........................................................
NEBOSH Certificate in Construction Health and Safety (CHS).................................................................
Fire Safety Awareness Interactive Course................................................................................................
COSHH Interactive eLearning C
­ ertificate Course.....................................................................................
Display Screen Equipment Interactive Certificate Training Course...........................................................
First Aid Training in the Workplace...........................................................................................................
Hand-Arm Vibration Syndrome (HAVS) eLearning....................................................................................
Manual Handling – eLearning...................................................................................................................
Stepladder & Ladder Safety eLearning Course.........................................................................................
Working at Height eLearning Course........................................................................................................
Workplace Safety eLearning Course........................................................................................................
Managing Health and Safety: A
­ n Introduction (Part 1) eLearning.............................................................
Managing Health and Safety: Hazard Identification Part 2 Course...........................................................
Managing Health and Safety: R
­ isk assessment (Part 3) eLearning...........................................................
Eliminating and Reducing Risks (Part 4) Training.......................................................................................
Managing Health and Safety: The Regulatory Framework (Part 5)............................................................
Accident and Incident Investigation (Part 6) Online Training......................................................................
Returning to Work (during & after C
­ OVID-19) Training..............................................................................
QUALIT Y MANAGEMENT

Quality Management Representative (TÜV)..............................................................................................


Integrated Management System (IMS) Auditor.........................................................................................
Integrated ISMS & QMS Auditor Course...................................................................................................
ISO 13485 Quality Management ­Systems Internal Auditor Course..........................................................
Risk Management Professional (TÜV).......................................................................................................
Root Cause Analysis (RCA) Course...........................................................................................................
Failure Modes and Effects Analysis (FMEA) Course.................................................................................
FMEA Representative (TÜV).....................................................................................................................
FMEA Auditor (TÜV)..................................................................................................................................
Quality Engineering Officer.......................................................................................................................
Supplier Quality Manager (TÜV)................................................................................................................
Customer Quality Representative (TÜV)...................................................................................................
Lean Six Sigma Yellow Belt (LSSYB) Certification.....................................................................................
Lean Six Sigma Green Belt (LSSGB)..........................................................................................................
Lean Enterprise Officer (TÜV)...................................................................................................................
Terms of Quality........................................................................................................................................
ISO 9001:2015 Quality Management Systems..........................................................................................
Eight Disciplines (8D) in Problem S
­ olving Training Course........................................................................
FMEA: Failure Mode and Effects ­A nalysis (Game)....................................................................................

I N F O R M AT I O N & C Y B E R S E C U R I T Y

ISO 22301 Understanding Business Continuity Management (BCM).......................................................


Information Security Consultant for TISAX®..............................................................................................
CyberSecurity – Certified Ethical Hacker (CEH) Course............................................................................
CyberSecurity EC-Council Certified Security Analyst (ECSA)...................................................................

A ll pro
fe s s io
title s w nal
ith (TÜ
inc lud V)
e a Pe
TÜV C rsCer t
e r tific
a te.
Health, Safety & Environment.
Competence development in HSE made easy

Every year there are around 313 million deaths at work industry-specific topics from the construction industry,
worldwide. Approximately 70 percent of these could be such as working from great heights, the automotive sec-
avoided if companies complied with international and local tor such as safe working at production facilities as well as
regulations on HSE (Health, Safety & Environment), the pro- in maintenance, the oil & gas industry, such as the safe-
tection of people and the environment at work. ty of hydrocarbon processes, fire protection and emergen-
cy process management, or electro mobility, with work on
There is often a lack of knowledge about how to prevent high-voltage systems.
occupational accidents and to avoid work-related health
risks, for example, when working from great heights, op- Have a look at our HSE training courses. On the next pages,
erating large machines, or handling and transporting toxic you will find an overview of our global HSE portfolio.
substances. Companies may also need assistance in de-
signing ergonomic workplaces or avoiding typical stumbling
blocks in administrative offices. www.tuv.com/academy-hse

We offer tailored HSE trainings to meet the needs of


global players with locations worldwide. Our diverse
range of courses includes not only HSE basics, but also
H E A LT H , S A F E T Y & E N V I R O N M E N T

ISO 14971 Risk Analysis & FMEA for


Medical Devices.
Learn Risk Analysis, Failure Mode and Effects Analysis (FMEA) and
­Management for Medical Devices.

Two-day interactive workshop to learn steps of risk man- PREREQUISITES


agement as per requirements of ISO 14971 Risk Analy- · Knowledge of product design,development or manufac-
sis and FMEA for medical devices. Get an in-depth un- turing
derstanding of how FMEA is managed as a process. This · Knowledge of basic quality assurance concepts
course is a dynamic, hands-on learning opportunity to gain
practical knowledge. C O U R S E I N F O R M AT I O N

BENEFITS
Language English

· Conduct risk analysis and failure mode and effects analy- Format Classroom
sis to identify hazards
· Apply risk analysis methodologies to medical devices Duration 2 Days
· Learn risk evaluation and risk control principles that affect
decision making
· Identify design or process failures and opportunity for COURSE TOPICS
· Expectations of the Food and Drug Administration (FDA)
development
· Improved risk management and the EU in applying risk analysis to medical devices
· Risk management requirements and the purpose of ISO
TA R G E T G R O U P
14971

· Program Managers · The application of ISO 14971 to medical devices


· Product Managers · The application of risk analysis methodologies such as
· Quality Managers FMEA to medical devices
· The principles of risk management planning in developing
· Design Engineers
· Manufacturing Engineers procedures and practices to analyse, evaluate and control

· R&D Managers / Engineers ·


risks

· Quality Assurance Managers / Engineers Sources of information and further development

· Management Representatives
· Design Teams DEGREE
· Certificate
· Design Review Teams
· Project Managers
· Internal and External Auditors
H E A LT H , S A F E T Y & E N V I R O N M E N T

Emergency Response and Crisis


­Management Training Course.
Learn to Tackle Emergencies and Crisis Situations.

Understand the purpose and applications of the principles · Local Fire and Emergency Response Members
of emergency response planning and crisis management. · Line Managers
The aim of this program is to equip learners with knowl-
edge of preparedness and an integrated approach to emer- PREREQUISITES
gency management. · Education, skill or experience equivalent to undergraduate
level is required.
BENEFITS
· Understand requirements and importance of emergency C O U R S E I N F O R M AT I O N
and crisis response management
· Discuss aspects of integrated emergency management Language English
· Ability to generate appropriate emergency and crisis Format Classroom
response documentation
· Designing appropriate response plans Duration 2 Days

TA R G E T G R O U P
· Managers COURSE TOPICS
· Emergency management basics
· Supervisors · Emergency anticipation and assessment
· Health and Safety Executive (HSE) Professionals · Emergency prevention and mitigation
· Security Managers · Emergency preparations - planning, organisation, training,
· Safety Managers
· Operations Managers documentation, mutual aid, drills & exercises,etc.
· Emergency response and recovery
· Professionals Engaged in Emergency Preparedness, · Crisis management overview
Security, Safety and Crisis Management
· Risk Managers
· Fire, Safety and Security Professionals DEGREE

· Designated Incident, Emergency and Crisis Response Certificate


Professionals
H E A LT H , S A F E T Y & E N V I R O N M E N T

Hazard and Operability (HAZOP)


Study Training.
Gain an Understanding, Implementation and Challenges of the HAZOP
Study Methodology.

Learn the technique, application and limitations of the HAZ- C O U R S E I N F O R M AT I O N


OP study methodology, one of the commonly used hazard
identification methods. This module covers the skills need- Language English
ed and work involved as part of the HAZOP Study, except Format Classroom
detailed HAZOP facilitator training. Students can practice
the technique. Duration 2 Days

BENEFITS
COURSE TOPICS
Participants will be able to:
· Critically review the HAZOP technique and output · Introduction to risk assessment
· Analyse how the HAZOP technique can be applied to · Basic engineering terminology
a project’s lifecycle such as Front-End Engineering and · Process safety incidents – lessons learned
Design (FEED), detailed design, revalidation and decom- · Hazard and Operability Study (HAZOP) – what, when,
missioning how, guide words and parameters, nodding, teams, roles

· Gain the skills to lead and prepare for a HAZOP workshop


·
and responsibilities

· Generate a HAZOP report


·
Recording methods, software, reporting and close-out
Overview of the Layers of Protection Analysis (LOPA)
TA R G E T G R O U P
technique

· Project Managers · Major HAZOP studies, minor modification studies

· Operations Managers · Common failings in HAZOPs, Limitations of HAZOPs

· Process Engineers · Leading HAZOP teams

· Operators · Other forms of HAZOP – procedures, batch operations

· Health, Safety and Environment (HSE) Advisors


· Risk Management Practitioners DEGREE
Certificate
PREREQUISITES
Education, skills or experience equivalent to undergradu-
ate level. Risktec modules: Principles of Risk Management,
Hazard Identification.
H E A LT H , S A F E T Y & E N V I R O N M E N T

ISO 50001:2018 Energy Management


System (EnMS).
Learn to Plan, Implement and Document an Energy Management
System Project.

This course equips individuals with knowledge and skills PREREQUISITES


to understand the implementation of Energy Management This course is open to all.
System (EnMS) to achieve ISO 50001:2018 certification.
It covers key areas like ‚Gap Analysis‘, energy reviews and C O U R S E I N F O R M AT I O N
tools to improve energy performance and reduce costs.
Language English
BENEFITS
· Execute an in-depth ‘Gap Analysis’ Format Classroom

· Define and update EnMS documents Duration 2 Days


· Engage top management and decision-makers to support
the development of EnMS
· Improve an organization’s energy performance without a COURSE TOPICS
negative effect on operations and costs · Overview of various ISO standards.
· Integrating EnMS with other management systems
TA R G E T G R O U P · Introduction to ‘Gap Analysis’
This course is essential for those who are looking to per- · ISO 50001 documentation requirements
form the below roles: · Importance of the ‚Energy Review’ and ‘Energy Baseline’
· Energy managers · Significance of ‘links’ between key elements of EnMS
· Management representatives · Measures to track the progress of an EnMS
· Facilities/energy managers, executives and supervisors · A tool to enable improve and prioritize energy
· Personnel responsible for implementing and maintainin- ­performance
gan EnMS · Certification process and ESOS requirements to be met
by organisations
Any person or team responsible or interested in establish-
ing, implementing and maintaining an energy management DEGREE
system based on ISO 50001:2018. Certificate of Attendance
H E A LT H , S A F E T Y & E N V I R O N M E N T

ISO 45001 Awareness: Promote


­Occupational Health & Safety (OH&S).
Learn the Fundamentals of Risk Management Strategy and the
­International Standard for Occupational Health & Safety.

The ISO 45001 Awareness provides you with the knowl- C O U R S E I N F O R M AT I O N


edge and understanding of Occupational Health and Safety
Management Systems (OH&S MS) and ISO 45001:2018. Language English
You can utilise the skills learned to implement a framework Format Classroom
and improve OH&S performance, lower risks, and create
safer working conditions. Duration 1 Day

BENEFITS
COURSE TOPICS
The ISO 45001 course will help you:
· Understand the new structure of the standard The well-defined course covers the following modules and

· Gain skills and knowledge of health and safety issues eases you to learn the fundamental concepts:
·
· Appreciate the process of Risk Analysis
·
An Understanding of OH&S

· Learn the requirements of ISO 45001:2018


·
The History of OH&S MS Standards

· Proactively improve OH&S performance and prevent


·
What is 45001?
The Purpose and Benefits of ISO 45001
injury and ill-health
· An overview of Annex SL
TA R G E T G R O U P · Plan, Do, Check, Act (PDCA) cycle
The ISO 45001 course is aimed at anyone involved in the · Context of the Organization
Occupational Health and Safety Management Systems · Leadership and Worker Participation
(OH&S MS). It is suitable for professionals new to OH&S · Planning
MS and existing Occupational Health and Safety Assess- · Support
ment Series (OHSAS) 18001 auditors who require a basic · Operation
understanding of ISO 45001. · Performance Evaluation
· Improvement
Please note: this course is not sufficient for those
DEGREE
who ­require prior knowledge before attending an ISO
45001:2018 Internal or Lead Auditor course, a foundation Certificate
course is recommended in this instance.

PREREQUISITES
This course is aimed at professionals interested in gaining
more awareness of ISO 45001 Safety management sys-
tem. To undertake the course, you will need to have basic
knowledge of health and safety systems such as 18001 and
other ISO standards.
H E A LT H , S A F E T Y & E N V I R O N M E N T

ISO 45001:2018 OH&SMS – Auditor


Migration Certification Course.
Occupational Health and Safety Management System (OH&SMS)
­Auditors Gain Skills.o Audit by ISO 45001:2018 Requirements

Learn to manage migration from Occupational Health and PREREQUISITES


Safety Assessment Series (OHSAS) 18001:2007 to ISO · Experience with safety management systems
45001:2018 OH&SMS. Learn to identify and manage occu- · Knowledge of Occupational Health and Safety Assess-
pational health and safety risks. Achieve this globally recog- ment Series (OHSAS) 18001:2007 standard
nized standard of certification mandatory for organizations.
C O U R S E I N F O R M AT I O N
BENEFITS
· Revised terms and definitions within ISO 45001 Language English
· Differences between ISO 45001 and OHSAS 18001
· Evaluate audit evidence Format Classroom

· Context of an organization Duration 2 Days


· Identify internal & external issues
· Work with relevant interested parties, leadership and top COURSE TOPICS
management
· Address risks and opportunities · Background of the changes from OHSAS 18001 to ISO
· Implement operational planning and control 45001
· Context of the organization
TA R G E T G R O U P · Annex SL and a framework for generic management
· OH&SMS Auditors systems
· Leadership and top management’s more direct involve-
· Consultants for Management Systems
· Occupational Health and Safety Management Personnel ment in the OH&SMS
· Risks and opportunities and the concept of risk-based
· Health and Safety Executive Engineers, Specialists, and thinking
Analysts
· Managers and Professionals Working in the HSE Depart- · Audit planning and how this might change to address ISO
ments 45001:2018 requirements

· Professionals Migrating from OHSAS 18001:2007 to ISO · Auditing against the new aspects and requirements of
45001:2018 ISO 45001 OH&SMS

· Holders of Auditor Training Certificates · Evaluating audit evidence to correctly identify non-con-
· Certification Body Auditor/Lead Auditor formity with the requirements of ISO 45001 OH&SMS

· ISO 45001 Consultants


· Line/Support Function Personnel Involved in Auditing DEGREE

· Senior Management, Management Representatives and Certificate


Operations Personnel
· Occupational Health and Safety (OHS) Practitioners
· Registered OHS Management Systems Auditor
· Individuals Responsible for Quality Management Systems
and Migration to ISO 45001:2018
H E A LT H , S A F E T Y & E N V I R O N M E N T

ISO 45001:2018 OH&SMS – Internal


Auditor Certification Course.
Learn Internal Auditing of Occupational Health and Safety Management
System.OH&SMS) for Organizational Development

ISO 45001:2018 Internal Auditor training is designed to PREREQUISITES


build OH&SMS auditing skills. Learn to conduct and report · Prior experience with managing OH&S
an internal audit based on ISO 45001:2018. Gain from in- · Knowledge and skills to plan, conduct, report and follow
teractive tutorials, workshops, case studies and simulated up an OH&S audit based on ISO 45001
audits.
C O U R S E I N F O R M AT I O N
BENEFITS
· Knowledge of concepts in OH&S auditing Language English

· Practical auditing skills required by a certified internal Format Classroom


auditor
· Perform OH&SMS internal audits based on ISO 45001 Duration 2 Days
· Assess the compliance and competence of an OH&SMS
· Contribute to the improvement of the system
· Covers 16 hours of study towards Continuing Profession- COURSE TOPICS
· Background to OH&S management system auditing
al Development (CPD)
· OH&S hazards
TA R G E T G R O U P · Audit planning, preparation, scope and checklists and
· Top Management performance
· Audit techniques, questioning skills, collection of
· Safety Managers and Officers
· Safety Auditors ­objective evidence and verification
· Reporting non-conformances and assessing corrective
· Safety Executives and Operational Managers
· Management Representatives action
· Audit discussion and summary
· Occupational Health and Safety Consultants
· Management System Professionals and Consultants
· Internal Occupational Health and Safety (OH&S) Auditors DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

HSE Manager – Health, Safety ­


and E
­ nvironment (HSE).
Skills to Further Health, Safety and Environment (HSE) and Performance
Within the Organization.

The HSE Manager - Health, Safety and Environment (HSE) C O U R S E I N F O R M AT I O N


is an industry-driven course that provides you with practical
management skills to ensure aspects of environmental pro- Language English
tection and safety, while continually improving health, safe- Format Classroom
ty and environmental performance in an organization.
Duration 4 Days
BENEFITS
Completing the HSE-Manager certification will enable you
COURSE TOPICS
to:
· Learn the principles and essentials of health and safety The well-defined HSE-Manager certification course covers
the following modules:
practices
· Understand health and safety legal requirements and · Introduction to Health and Safety Management
responsibilities · Hazard Identification

· Influence, control and monitor risk to improve · Risk Assessment


­environmental health and safety performance · Risk Control and Management
· Health and Safety Responsibilities
TA R G E T G R O U P · Accident and Incident Investigation
The expert-led HSE Manager course is designed for profes- · Audit and Inspection
sionals who are involved in planning, implementing, check- · Health and Safety Policies
ing, and improving health and safety in an organization. It · Environment Sustainability and Protection Practices
provides the skills and tools required to manage and work
DEGREE
safely, awareness of general workplace hazards, occupa-
tional safety guidelines and working safely practices. Some TÜV PersCert Certificate
of the target profiles include health and safety engineers,
supervisors, managers and advisors.

PREREQUISITES
The course requires no prerequisites or specific training,
but having basic health and safety experience is highly
recommended.
H E A LT H , S A F E T Y & E N V I R O N M E N T

Electric Vehicle High Voltage ­


Safety – Level 1. e Learn
ing

Being Aware of the Skills and Knowledge Required to Work Safely on


Electric and Hybrid Vehicles.

This beginner course will help develop the skills and knowl- PREREQUISITES
edge required to work safely on Electric & Hybrid Vehicles. No prerequisites required.
Delegates will learn about the Personal Protective Equip-
ment, tools and general equipment required as well the as- C O U R S E I N F O R M AT I O N
sociated risks and hazards of working with DC High Voltage
systems. Language English

Format eLearning
BENEFITS
· Increased awareness of the HV systems and legal Duration Approx. 360 min
­responsibilities
· Employees will be able to operate the HV vehicles safely, COURSE TOPICS
understand their structure and principles of operation
· Cost effective · The risks and hazards associated with Electric & Hybrid
· Accessible remotely Vehicles
· Identify and understand the common features and differ-
· Course content is engaging and interactive
· Participants will earn a certificate of attendance ences between vehicle types
· Testing for HV, depowering/isolating the vehicle, moving
TA R G E T G R O U P
and towing, best practice, battery (HV and auxiliary) loca-
This course is aimed at delegates in Level 1 Job roles, like: tion on the vehicle and storage

· Business Leaders
· Health and Safety Professionals DEGREE

· Sales & Reception Staff Certificate of Attendance

· Vehicle Recovery Operators


H E A LT H , S A F E T Y & E N V I R O N M E N T

Electric Vehicle High Voltage Safety


Technician Level 2 (TÜV).
Gain the Skills Required to Work Safely on Electric and Hybrid Vehicles.

This course will build the skills and knowledge required to C O U R S E I N F O R M AT I O N


work safely on Electric and Hybrid Vehicles. Learn about
the Personal Protection Equipment (PPE), tools and general Language English
equipment required with the associated risks and hazards Format Classroom
of working with DC High Voltage systems and associated
components. Duration 2 Days

BENEFITS
COURSE TOPICS
Learn to safely carry out the removal and replacement of
high voltage components in electric and hybrid vehicles that Level 2 candidates will get a recap of the contents of
have been made safe. This includes the powertrain, cooling Level 1, learn about electrical laws, specific components
systems, heating, ventilation and air conditioning systems. (including battery packs) and how they operate, shutdown
procedures and vehicle reinstatement post service or
TA R G E T G R O U P
repair.
This course is ideal for those in Level 2 - job roles, like This course also includes a demonstration from the Trainer,
Automotive Vehicle Technicians and Senior Automotive a written test and a practical assessment of each delegate.
Technicians.
DEGREE

PREREQUISITES
TÜV PersCert Certificate
Participants have taken and completed Level 1 online.
H E A LT H , S A F E T Y & E N V I R O N M E N T

IOSH Working Safely: Advance Your


Safety and Leadership Skills. e Learn
ing

Delivering industry-standard occupational safety and working safely


­guidelines and practices.

IOSH Working Safely is a program that highlights the safe- C O U R S E I N F O R M AT I O N


ty and work environment basics. The course will provide
you with an internationally recognized safety IOSH certifica- Language English
tion and also equip you with industry-standard occupational
safety guidelines, working safely practices and leadership Format eLearning
skills. Duration Approx. 6 hours

BENEFITS
COURSE TOPICS
Having knowledge of working safely practices and prioritis-
ing safety will ensure a safe and productive work environ- Our well-defined course curriculum is split into four mod-
ment. By completing IOSH Working Safely course, you will: ules, making it easier to understand.

· Understand the difference between hazards and risks · Introduction to Working Safely

· Improve safety awareness and reduce the risk within your · Defining Hazard and Risk
workplace · Identifying Common Hazards

· Focus better on tasks and improve performance · Improving Safety Performance

TA R G E T G R O U P
After completing the four modules, you will have a
IOSH Working Safely is an entry-level, short course de- 30-minute assessment that consists of:
signed for all levels of staff across an organization. It pro- · 10 multiple choice questions and
vides the skills and tools required to work safely, safe- · 3 hazard spotting exercises
ty awareness of general workplace hazards, occupational
DEGREE
safety guidelines and working safely practices.
Certificate
PREREQUISITES
Our IOSH Working Safely course has no formal entry
requirements. You will need a computer with internet
connectivity.
H E A LT H , S A F E T Y & E N V I R O N M E N T

IOSH Managing Safely.


ing
e Learn
Drive Occupational Health and Safety (OHS) protocols on an
organizational scale.

The IOSH Managing Safely course enables you to imple- C O U R S E I N F O R M AT I O N


ment OHS protocols and manage the risks associated with
it, ensuring the well being of your team. You will play a sig- Language English
nificant role in improving the safety awareness culture and Format eLearning
also gain an advantage over anyone holding a managerial
position. Duration Approx. 16-32 Hours

BENEFITS
COURSE TOPICS
IOSH Managing Safely, a foundational risk management
certificate in OHS enables you to: The course is split into eight modules:

· Understand, advocate and implement various safety · Introducing Managing Safely


protocols · Investigating Accidents and Incidents

· Recognize ways to measure and improve health and · Human Factors


safety performance · Assessing Risk

· Undertake structured risk assessments and accident · Controlling Risk


investigations · Understanding Managers Responsibilities

· Take responsibility of a team‘s health and safety · Common Hazards


· Measuring Performance
TA R G E T G R O U P
The Institution of Occupational Safety and Health (IOSH) After completing the course, you will be assessed through
Managing Safely Certificate course is designed for manag- · A 45-minute multiple-choice test
ers and supervisors working in any sector, · A practical workplace risk assessment assignment that
anywhere in the world. needs to be completed within two weeks of completing
the course
PREREQUISITES
DEGREE
Our IOSH Managing Safely course has no formal entry re-
quirements. You will need a computer with internet connec- Certificate
tivity.
H E A LT H , S A F E T Y & E N V I R O N M E N T

NEBOSH International Certificate in Oil


& Gas, Health and Safety. e Learn
ing

Be at the Forefront of Occupational and Environmental Safety and Health


Protocols in the Oil and Gas Industry.

The NEBOSH Oil and Gas Certificate is a foundation quali- C O U R S E I N F O R M AT I O N


fication designed to develop occupational health and safety
knowledge that is specific to the oil and gas domain. The Language English
course is based on international best practices with a par- Format eLearning
ticular focus on Process Safety Management (PSM).
Duration Approx. 54 hours
BENEFITS
The NEBOSH Oil and Gas Certificate equips you with the
COURSE TOPICS
skills required to execute occupational health and safety
protocols for the oil and gas sector. The NEBOSH Oil and Gas Certificate has one unit with

· Manage appropriate emergency response measures five elements:

· Recognize common workplace hazards and prevent Unit IOG1: Management of Health and Safety
· Element 1: Health, safety and environmental
themn from recurring
· Implement control measures applicable to Process Safety
·
­management in context
Element 2: Hydrocarbon process safety I
Management (PSM)
· Element 3: Hydrocarbon process safety II
TA R G E T G R O U P · Element 4: Fire protection and emergency response
The NEBOSH Oil and Gas International General Certificate · Element 5: Logistics and transport operations
is aimed at anyone responsible for health and safety in the
oil and gas industry, including: The course is assessed with a two-hour written exam. The

· Health and safety officers exam is split into two sections with 10 short-answer ques-

· General managers tions and one long-answer question.

· Safety supervisors
· Environmental health & safety engineers DEGREE
Certificate
PREREQUISITES
There are no mandatory entry requirements. However, hav-
ing awareness of general health and safety issues is essen-
tial. It is recommended you complete the NEBOSH Gener-
al Certificate program before taking this course and have a
suitable standard of English language (score of 6.0
or higher in IELTS tests).
H E A LT H , S A F E T Y & E N V I R O N M E N T

NEBOSH International Diploma in


­Occupational Health and Safety. e Learn
ing

Develop in-depth knowledge and skills in the field of occupational and


health and drive safety excellence.

The industry-leading NEBOSH International Diploma in Oc- comply with health and safety regulations. You will also
cupational Health and Safety is a high-level qualification need to have good writing skills and be able to critically ana-
that prepares you for the future. You will expand your skills lyse information.
related to health and safety protocols, develop industry
knowledge and proactively raise safety standards in your We recommend you take the NEBOSH General Certificate
company. before taking the NEBOSH Diploma or have five years of
experience working in a health and safety role. That way
BENEFITS you will have the right level of knowledge to meet the de-
Develop leadership skills in the area of health and safety mands of the course.
with the NEBOSH Diploma Program. This program will en-
able you to: C O U R S E I N F O R M AT I O N
· Assess health and safety policies within the workplace
· Manage or control aspects of health and safety, and nim- Language English
plement practices to reduce risks Format eLearning
· Establish yourself as competent health and safety profes-
sional Duration Approx. 450 hours

TA R G E T G R O U P
COURSE TOPICS
The National Examination Board in Occupational Safety and
Health (NEBOSH) Diploma is a high-level qualification. It is The course is split into four units:
for people already working in the health and safety domain, · Unit A: Management of Health and Safety
wanting to enhance their competence, like: · Unit B: Control of Hazardous Agents in the Workplace

· Health and safety managers, advisors or officers · Unit C: Workplace and Work Equipment Safety

· Compliance managers · Unit DNI: Application of Health and Safety Theory and-

· Training coordinators Practice

· Quality, risk and environmental workers


· Engineers Units A, B and C are taught units, each with 9-11 elements.

· Consultants They are each assessed with a three-hour written exam.

· Directors Unit DNI is an assignment to practically apply what you


have learnt throughout the course.
PREREQUISITES
DEGREE
There are no formal entry requirements. But you will need
to know the foundations of health and safety including how Certificate
to carry out risk assessments, investigate incidents and
LOREM IPSUM DOLOR 21

NEBOSH Certificate in Construction


Health and Safety (CHS)
A Comprehensive CHS Training Programme Encouraging Safe Work Be-
haviour and a Positive Safety Culture.

The NEBOSH Construction Certificate program will coach PREREQUISITES


you to strive to eliminate any cause of accidents and real- There are no mandatory entry requirements. However, hav-
ize an injury-free construction workplace. You will learn the ing awareness of general health and safety issues is essen-
legal requirements under CDM 2015 regulation, implement tial. It is recommended you complete the NEBOSH Gener-
health and safety protocols and influence a safety-aware al Certificate program before taking this course and have a
culture. suitable standard of English language (score of 6.0 or higher
in IELTS tests).
BENEFITS
The NEBOSH Certificate in Construction Health and Safety C O U R S E I N F O R M AT I O N
endows you with the skills and knowledge required to:
· Identify, evaluate and assess risks Language English
· Understand legal requirements for managing health &
safety Format eLearning
· Learn the duties under the Construction (Design &
· Management) Regulations 2015 Duration Approx. 164 hours

· Advocate effective health & safety improvements


COURSE TOPICS
TA R G E T G R O U P The NEBOSH Construction Certificate has three units:
The The National Examination Board in Occupational Safe- NGC1: Management of Health and Safety
ty and Health (NEBOSH) Construction Certificate is a foun- NCC1: Managing and Controlling Hazards in Construction
dation qualification. It is for professionals responsible for NCC2: Construction Health and Safety Application
health and safety in the construction industry, such as:
· Health and safety officers · Units Numismatic Guaranty Corporation 1 (NGC1) and Na-
· Managers tional Construction Certificate 1 (NCC1) are taught units
· Supervisors with 5-12 elements, assessed with a two-hour
· Principal designers written exam
· Principal contractors · NCC2 is an assessed assignment, testing your skills

DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Fire Safety Awareness Interactive


Course. e Learn
ing

Fire Safety Knowledge of Beneficial Prevention Techniques and


­Response During Emergencies Required in all Organizations.

In the event of a fire, do you and your employees know the What Causes Fire
correct procedure to follow? This fire safety training eLearn- In this section, you’ll cover the key elements of the Fire
ing course provides guidance on how fires start, prevention Triangle and the key sources of fire.
methods and how to act in the event of an emergency. This
is a must have training course for every organisation. Equipment & Signs
In this section, you’ll cover the main types of fire-fighting
BENEFITS equipment, how to differentiate between the fire safety
· Using latest, modern graphical images will help users signs and other firefighting measures.
face a selection of interactive elements
· Quick quizzes to test a learner‘s knowledge In an Emergency
· Users will receive informative advice and guidance In this final section, you’ll cover the key steps of an
· A compulsory self-test to gauge your understanding of evacuation, safe evacuation routes and your role in an
the course content emergency-

TA R G E T G R O U P C O U R S E I N F O R M AT I O N
Applicable to all employees
Language English

PREREQUISITES
Format eLearning
No prerequisites required. Duration Approx. 35 min

COURSE TOPICS
DEGREE
Fire Prevention
In this section, you’ll cover what is a risk assessment? Certificate
The key steps of conducting a risk assessment, and the
importance of good housekeeping.
H E A LT H , S A F E T Y & E N V I R O N M E N T

COSHH Interactive eLearning


­Certificate Course. e Learn
ing

A Training Course Designed for Those Responsible for Using, Handling,


Transporting and Storing Hazardous Substances.

Control Of Substances Hazardous to Health Regulations Identifying Hazards and Assessing Risks: In this section,
(COSHH) training provides knowledge to those working we‘ll cover the COSHH assessment and your role, the key
with harmful, hazardous and dangerous substances that steps of a COSHH assessment, Safety Data Sheets and
can threaten short or long term health. It is designed to how they help as well as hazard symbols.
raise awareness of the risks associated and safety meas-
ures to be implemented. Exposure and Control Measures: In this section, you‘ll
cover the key exposure routes and workplace exposure
BENEFITS limits. Preventing exposure, controlling exposure and
· An informative, interactive course control measures.
· Up-to-date, modern graphical images with a selection
of interactive elements and quick quizzes to understand Personal Protective Equipment: In this section, you‘ll
DSE cover what Personal Protective Equipment is, the types
· Informative advice and guidance on risks of DSE of PPE and their correct uses.
· A mandatory self-test to evaluate your understanding of
the subject Other Factors: In this section, we‘ll cover monitoring
· A risk checklist to gauge your current working environ- and health surveillance in the workplace, the need for
ment information, training and instruction, as well as how to
handle emergencies.
TA R G E T G R O U P
This course is suitable to everyone responsible with C O U R S E I N F O R M AT I O N
handling, transporting and storing hazardous substances.
Language English
PREREQUISITES
Format eLearning
No prerequisites required.
Duration Approx. 35 min
COURSE TOPICS
Defining COSHH: In this section, we‘ll cover what
DEGREE
COSHH is and who is affected by it, the responsibilities
of employers’ and employees’, what is a hazardous sub- Certificate
stance and what is covered by the COSHH regulations
H E A LT H , S A F E T Y & E N V I R O N M E N T

Display Screen Equipment Interactive


Certificate Training Course. e Learn
ing

Learn the Health Risks and Hazards Associated With Display Screen
Equipment and Solution Implementation.

This module covers the different types of DSE, potential COURSE TOPICS
health risks, keeping a workplace safe, using portable DSE Hazards and risks: This section will cover the hazards
and understanding how simple stretches can help you. and risks of DSE including, musculoskeletal disorders,
The aim is to help reduce the number of DSE related fatigue and stress as well as eye and eyesight effects
illnesses and promote good attitudes amongst the staff.
The workstation: This section will cover why your
BENEFITS workstation is important including, assessing and
· An informative, interactive course adjusting you workstations as well as additional
· Up-to-date, modern graphical images with a selection of equipment.
interactive elements and quick quizzes to understand
DSE Working with portable DSE: This section will cover what
· Informative advice and guidance on risks of DSE the hazards with portable DSE are including, what
· A mandatory self-test to evaluate your understanding of portable DSE is, health and safety hazards as well as
the subject what you can do to avoid hazards.
· A risk checklist to gauge your current working environ-
ment Stretches: This section will cover the stretches you
can do that will help prevent stiffness in your arms,
TA R G E T G R O U P shoulders, neck, hands, wrists and back.
This course is designed for those who want to learn about
the risks and hazards to look out for when working C O U R S E I N F O R M AT I O N
with Display Screen Equipment in your working
environment, either in the office or on the move with Language English
portable DSE. Format eLearning

PREREQUISITES Duration Approx. 35 min


No prerequisites required.

DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

First Aid Training in the Workplace.


ing
e Learn
Immediate First Aid to Minimize the Severity of an Injury.

First Aid is essential irrespective of high-risk and low-risk COURSE TOPICS


workplaces. This course will help you understand First Aid First Aid in the Workplace
for immediate treatments of injuries and accidents before Discover the importance of First Aid, as well as First Aid
emergency services arrive. Regulations and assessing the risks

BENEFITS First Aid provisions


· Using latest, modern graphical images will help users Learn about contents of the First Aid Box, storing and
face a selection of interactive elements maintaining the First Aid Box, First Aider training and
· Quick quizzes to test a learner‘s knowledge additional provisions
· Users will receive informative advice and guidance
· A compulsory self-test to gauge your understanding of Procedures in First Aid
the course content Assessing the situation, the recovery position, CPR and
Abdominal thrusts
TA R G E T G R O U P
This course is aimed at managers who want to appreciate First Aid Scenarios
the importance of first aid at work and identify the correct Respiratory Emergency, choking, bleeding, burns, electric
steps when responding to an accident or injury. shock and other injuries

PREREQUISITES
C O U R S E I N F O R M AT I O N
No prerequisites required.
Language English

Format eLearning

Duration Approx. 40 min

DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Hand-Arm Vibration Syndrome (HAVS)


eLearning. e Learn
ing

HAVS is Caused Due to Exposure to Vibration From Hand Held Power


Tools. It is a Safety Course Essential for Workers.

This course covers the requirements of current legislation COURSE TOPICS


and will help you identify hazards, assess risks, causes, What is Hand-Arm Vibration
symptoms and consequences of using hand-held power This section will cover what hand-arm vibration is, what
tools. It will also discuss basic techniques for control of vi- the consequences are as well as the signs and symptoms
bration exposure and find areas where vibration reduction is of Hand-Arm Vibration
required.
Understand Exposure and Exposure Limits
BENEFITS This section covers Hand-Arm Vibration and the law,
· Using latest, modern graphical images will help users vibration magnitude and the importance of task duration
face a selection of interactive elements as well as exposure limits to vibration
· Quick quizzes to test a learner‘s knowledge
· Users will receive informative advice and guidance Understanding the Risk
· A compulsory self-test to gauge your understanding of Find out who is at risk, what tools or equipment pose a
the course content risk and how great the risk is
· A risk checklist relating to user‘s current working environ-
ment Reducing the Risks
This section will look at how to reduce the risk as well as
TA R G E T G R O U P risk reduction options including good practise guidance
This course is designed for those who use hand-held power
tools and would like to learn about the exposures that could C O U R S E I N F O R M AT I O N
pose serious health risks.
Language English
PREREQUISITES
No prerequisites required. Format eLearning

Duration Approx. 25 min

DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Manual Handling – eLearning.


ing
e Learn

Attention to Risks and Hazards of Manual Handling and Lifting in the


Workplace.

The Manual Handling course will help delegates gain COURSE TOPICS
knowledge of the risks and hazards associated with work- What is Manual Handling?
ing in environments where they are required to indulge in This section will cover what manual handling is, the types
handling, loading and lifting of small and large loads. By of accidents, injuries and the risks as well as manual
the end of this course, delegates will be more aware and handling regulations and legislations.
cautious.
Assessing the Risks
BENEFITS This section will cover the importance of assessing
· The course is easily accessible the risks including the task and individual performing
· Latest, modern graphics with a selection of interactive el- the task as well as the load you are lifting and the
ements and quick quizzes to understand Manual Handling environment you are lifting in.
· Get informative advice and guidance on Manual Handling
· A mandatory self-test to evaluate learner‘s understanding Better Lifting and Handling
of the subject This section will cover betting lifting and handling
· A risk checklist relating to the current work environment including, effective lifting and handling techniques, using
mechanical aids as well as pushing, pulling and team
TA R G E T G R O U P lifting methods.
This course is designed for those who want to learn about
the risk and hazards that come with manual handling in the C O U R S E I N F O R M AT I O N
workplace. From lifting and handling small loads by hand to
lifting and handling larger loads using manual handling aids, Language English
this course is useful to all employees in such work Format eLearning
environments.
Duration Approx. 35 min

PREREQUISITES
DEGREE
No prerequisites required to complete this course.
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Stepladder & Ladder Safety eLearning


Course. e Learn
ing

Better Understanding of Risks and Precautions While Using Stepladders


and Ladders.

This module introduces the main risks involved while using COURSE TOPICS
stepladders and ladders at work. Delegates will Hazards and Risks
learn to distinguish when to use a stepladder or ladder and Identify hazards and risks, appropriate use and regulation
understand the law that applies, eligibility to use a steplad- requirements
der or ladder and the pre-use checks to be conducted.
Ladders in the Workplace
BENEFITS Define who is eligible, what training is required and which
· The course is easily accessible pre-use checks must be performed
· Latest, modern graphics with a selection of interactive
elements and quick quizzes to understand Stepladder and Best Practice
Ladder Safety Learn about minimising risks, best practice and the
· Receive informative advice and guidance environment
· A mandatory self-test to evaluate learner‘s understanding
of the subject C O U R S E I N F O R M AT I O N
· A risk checklist relating to the current work environment
Language English
TA R G E T G R O U P
Format eLearning
Workers who use stepladders and ladders, whether
­frequently or occasionally, will benefit from this course. Duration Approx. 35 min

PREREQUISITES
DEGREE
No prerequisites required to undertake this course.
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Working at Height eLearning Course.


ing
e Learn
Knowledge of Safety While Using Stepladders or Ladders.

The Working at Height module introduces the main risks COURSE TOPICS
when using stepladders and ladders at work. You will find Hazards and Risks
out when it is appropriate to use a stepladder or ladder Identify hazards and risks, appropriate use and regulation
and the law that applies and look at who is eligible to use a requirements.
stepladder or ladder and the pre-use checks to carry out. Ladders in the Workplace
Define who is eligible, what training is required and which
BENEFITS pre-use checks must be performed.
· An interactive engaging, informative and exciting course Best Practice
· Using up-to-date, modern graphical images, users will be Learn about minimising risks, best practice and the
faced with a selection of interactive elements environment.
· Mini quizzes to test delegate‘s knowledge
C O U R S E I N F O R M AT I O N
TA R G E T G R O U P
Members of staff like maintenance managers, facilities per- Language English
sons who use stepladders or ladders, whether frequently or Format eLearning
occasionally will benefit from this course.
Duration Approx. 25 min
PREREQUISITES
No prerequisites required
DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Workplace Safety eLearning Course.


ing
e Learn
Minimize Accidents and Injuries in the Workplace and Promote.

Exposure to a range of risks and hazards during a normal COURSE TOPICS


working day is common. The Workplace Safety eLearning This course looks at manual handling, computer safety,
course will provide knowledge to participants about various slips trips and falls, fire safety, electrical safety and
hazards and potential risks. This is an interactive course. security. The aim is to help reduce the number of
accidents and injuries in the workplace and to promote
BENEFITS good attitudes amongst the staff. At the end of the course,
· An interactive engaging, informative and exciting course trainees will be able to:
· Up-to-date graphical images with a selection of interac- · Understand the evacuation procedure regarding fire safe-
tive elements ty, including the use of fire extinguishers, fire safety signs
· Mini quizzes to test user‘s knowledge and good housekeeping
· Receive informative advice and guidance · Identify the risks regarding manual handling, as well as
· Self-test to gauge understanding of the subject the manual handling process and its do’s and don‘ts
· A risk checklist with questions relating to user‘s working · Recognise the importance of correct posture and the
environment hazards & risks that come with computer safety
· Understand the importance of trying to avoid Slips, ­
TA R G E T G R O U P Trips & Falls
This course is applicable to all companies, employees and
employers. It is suitable to everyone who wants to reduce C O U R S E I N F O R M AT I O N
the number of workplace accidents and injuries and pro-
mote a safe culture. Language English

Format eLearning
PREREQUISITES
No prerequisites required. Duration Approx. 35 min

DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Managing Health and Safety: ­


An Introduction (Part 1) eLearning. e Learn
ing

Prevent Injuries and Ill-health at Work.

The first module in Managing Health and Safety course is PREREQUISITES


an introduction to managing health and safety in the work- No prerequisites required.
place. Knowledge gained will help reduce and prevent ill-
C O U R S E I N F O R M AT I O N
health, injuries and provide guidance to organisations to
minimize the loss caused as a result of accidents at work. Language English

BENEFITS Format eLearning


· Increased awareness of HSE
· Better moral understanding Duration Approx. 35 min

· Knowledge of accountability
· Basic understanding of health and safety COURSE TOPICS
Health and safety introduction
TA R G E T G R O U P
This course is aimed at those who control the activities of DEGREE
the business, like: Certificate
· Executive Directors
· Boards of Directors
· Other Boards of Management
· Senior Management Who Discharge Responsibilities For
Occupational Safety and Health
· Safety and Health Professionals
· Safety Representatives
· Smaller Companies Without Formal Management
­Structure
H E A LT H , S A F E T Y & E N V I R O N M E N T

Managing Health and Safety: Hazard


Identification Part 2 Course. e Learn
ing

Identify Hazards in the Workplace.

The second module in Managing Health and Safety course C O U R S E I N F O R M AT I O N


is an interactive elearning, designed to help employees and
employers to identify common hazards in the workplace. In Language English
further modules, you will learn how to control the occur-
rence of these hazards. Format eLearning

Duration Approx. 35 min


BENEFITS
· An interactive engaging, informative and exciting course
· Using up-to-date, modern graphical images, users will be COURSE TOPICS
Hazard identification and knowing common hazards in the
faced with a selection of interactive elements
· Mini quizzes to test delegate‘s knowledge workplace

DEGREE
TA R G E T G R O U P
· Managers, supervisors Certificate

· Safety management
· People who manage others or areas of companies
PREREQUISITES
No prerequisites required.
H E A LT H , S A F E T Y & E N V I R O N M E N T

Managing Health and Safety: ­


Risk assessment (Part 3) eLearning. e Learn
ing

Gain Better Understanding of Risk Assessment.

The third module in the Managing Health and Safety course PREREQUISITES
improves understanding of the key elements of a risk as- No prerequisites required.
sessment. Learn how to identify risks, manage hazards and
anticipate the scale of harm to conduct a risk assessment C O U R S E I N F O R M AT I O N
confidently.
Language English
BENEFITS
Format eLearning
· An interactive, engaging, informative and exciting course
· Up-to-date graphical images with a selection of interac- Duration Approx. 40 min
tive elements
· Mini quizzes to test user‘s knowledge
· Receive informative advice and guidance COURSE TOPICS
· Step 1: Understanding of how to Identify hazards, i.e.
· Self-test to gauge understanding of the subject
· A risk checklist with questions relating to user‘s working anything that may cause harm
· Step 2: Decide who may be harmed, and how
environment
· Step 3: Assess the risks and take action
TA R G E T G R O U P · Step 4: Make a record of the findings
· Managers · Step 5: Review the risk assessment
· Supervisors
· People who manage people, buildings or an area DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T

Eliminating and Reducing Risks


(Part 4) Training. e Learn
ing

Learn Best Practices to Reduce Risks in the Workplace


and Create ­a Safety Culture.

This is the fourth part of the Managing Health and Safe- PREREQUISITES
ty course. It is developed to help participants learn how to No prerequisites required.
reduce risks and minimize accidents in the workplace. The
best practices covered in this module will help build a safer C O U R S E I N F O R M AT I O N
environment and promote a positive, safety culture.
Language English
BENEFITS
· Learn safety risk management Format eLearning

· Understanding of how to create a better safety culture Duration Approx. 35 min


· Knowledge of best practices that can minimize accidents
and legal claims against the organization
· Gain risk assessment competency COURSE TOPICS
How to eliminate risks in the workplace.
TA R G E T G R O U P
· Managers DEGREE
· Supervisors Certificate
· People who manage people, an area or a building in any
industry
H E A LT H , S A F E T Y & E N V I R O N M E N T

Managing Health and Safety: The


Regulatory Framework (Part 5). e Learn
ing

Get an Overview of Global Regulatory Framework.

This training unit provides an overview of the regulatory PREREQUISITES


framework and the options to implement a legally compli- No prerequisites required.
ant management system. Each company must have sys-
tems in place to implement and monitor health and safety C O U R S E I N F O R M AT I O N
obligations under applicable laws.
Language English
BENEFITS
Format eLearning
· An interactive engaging, informative and exciting course
· Using up-to-date, modern graphical images, users will be Duration Approx. 25 min
faced with a selection of interactive elements
· Mini quizzes to test delegate‘s knowledge COURSE TOPICS

TA R G E T G R O U P · Basic overview of legal global frameworks


· Managers · HSE Responsibilities
· Supervisors · Accountabilities
· People tasked with managing people, buildings or an area
· For persons in health and safety or for those who are DEGREE
Certificate of Attendance
interested in getting into it
H E A LT H , S A F E T Y & E N V I R O N M E N T

Accident and Incident Investigation


(Part 6) Online Training. e Learn
ing

Gain Skills to Identify, Record and Document.

The sixth module in Managing Health and Safety course is PREREQUISITES


designed to develop the skills of those involved in Health, No prerequisites required.
Safety and Environment (HSE) duties. Gain the required
skills to record and document an accident and incident in- C O U R S E I N F O R M AT I O N
vestigation. This is an online, multilingual and interactive
course. Language English

Format eLearning
BENEFITS
· Learn to differentiate between accidents and incidents Duration Approx. 20 min
and how to deal with them
· Gain skills to identify root causes and underlying reasons COURSE TOPICS
for accidents and incidents
· Increased competence to complete an accident report · Accident investigation
· Positively affect and improve the safety culture in your · Incident investigation
· Difference between accidents and incidents
organisation
· How to identify root causes
TA R G E T G R O U P
DEGREE
· Managers Certificate
· Supervisors
· People Who Manage Others, an Area or Building
· Safety Manager and Health and Safety Coordinators
· Investigators/Investigation Officers
· Safety and Health Experts
· Advisers/Officers
· Representatives
· Personnel with Safety, Operations or Emergency Man-
agement Responsibilities
H E A LT H , S A F E T Y & E N V I R O N M E N T

Returning to Work (during & after


­COVID-19) Training. e Learn
ing

Designed to Assist Employees in Making a Smooth Transition


Back to Their Workplaces.

This 25-minute course is designed to help employees tran- C O U R S E I N F O R M AT I O N


sition back to work during or after the COVID-19 pandemic.
Employees working from home or returning after being fur- Language English
loughed can benefit. The topics look at expectations when Format eLearning
you return to work and what you and your organisation can
do to help. Duration Approx. 25 min

BENEFITS
COURSE TOPICS
This courses looks at what you and your organisation can
do to ensure a smooth transition back to work. It is all about · Understand how to safely and smoothly return to work
thoughtful planning, organisation and preparation, including · Learn about what can be done before and after the return
looking at what you can do before returning to work, how to to work
handle the first few days and next steps. · Understand the importance of thoughtful planning, organ-
isation, and preparation upon returning to work
TA R G E T G R O U P
DEGREE
Employees and employers from all industries.
Certificate of Attendance
PREREQUISITES
No prerequisites required. Anybody can complete this
course.
LOREM IPSUM DOLOR 38

Quality Management.
Quality Management as a key competence for future success.

Digital technologies accelerate our progress, increase our on quality tools, problem solving, customer satisfaction,
efficiency, create new business models, and open up new and supplier management. The Quality Management train-
markets. At the same time, however, the number of inci- ings are designed to meet the requirements of a wide
dents involving low-quality products or services is rising range of industries, such as the construction, manufactur-
as a result of digitization. Such incidents can have severe ing, service, and healthcare sectors. TÜV Rheinland Acade-
consequences for companies – from rising customer com- my’s range of trainings includes not only cross-sector Qual-
plaints and costs, dissatisfied employees, declining produc- ity Management basics but also industry-specific topics re-
tivity, and falling sales up to insolvency. lating to ISO 9001 and industry-specific standards such as
IATF16949 and ISO13485.
The key to higher productivity, lower production costs, and
successful complaint management is professional Quality Have a look at our Quality Management training courses.
Management. Sustainable and consistent quality assurance On the next pages, you will find an overview of our global
is, among other things, crucial for higher customer satisfac- Quality Management portfolio.
tion, regulatory compliance, better supplier management,
and increased performance excellence. www.tuv.com/academy-qm

To respond to the needs of global players, TÜV Rheinland


Academy offers tailor-made Quality Management trainings
QUALIT Y MANAGEMENT

Quality Management Representative


(TÜV).
Understand and Implement an Effective Quality Management System.

The Quality Management Representative (QMR) mod- PREREQUISITES


ule conveys basic knowledge of ISO 9001 standards, the · 5 years of work experience
management system, fundamental quality tools, problem · 3 years operational and/or quality control, quality inspec-
solving and corrective actions, Total Quality Management tion experience
(TQM) and European Foundation for Quality Management
(EFQM) concepts. C O U R S E I N F O R M AT I O N

BENEFITS
Language English

· Gain fundamental knowledge on quality management to Format Classroom


achieve continuous improvement
· Delegates are particularly trained to have the knowledge Duration 5 Days
for creating, setting up and maintaining a quality manage-
ment system (QMS)
COURSE TOPICS

TA R G E T G R O U P · Structure of a Quality Management (QM) system


Personnel responsible for: · Fundamentals of quality management
· Ensuring that processes needed for the Quality Manage- · DIN EN ISO 9000 ff
ment System (QMS) are established, implemented and · Processes in quality management
maintained · Measurement, inspection, monitoring of processes and
· Reporting to the top management on the performance of products / quality testing, accreditation, certification,
auditing and more
the QMS and identifying need for improvement
· Ensuring the promotion of awareness of customer
DEGREE
­requirements throughout the organization
TÜV PersCert Certificate
QUALIT Y MANAGEMENT

Integrated Management System (IMS)


Auditor.
Integrated Management Systems on ISO 9001, ISO 14001 and ISO 45001.

This course integrated ISO 9001 Quality Management Sys- PREREQUISITES


tems, ISO 14001 Environmental Management Systems and Basic understanding of interpretation of ISO 9001 QMS,
ISO 45001 Occupational Health and Safety which based on ISO 14001 EMS and ISO 45001 OHSMS (OHSAS).
ISO 19011 Guidelines for Auditing Management Systems
would reduce training cost for HR certification process. C O U R S E I N F O R M AT I O N

BENEFITS
Language English

· 3-day course on integrated auditing theory and skills Format Classroom


based on ISO 19011 for ISO 9001, ISO 14001 and ISO
45001 Duration 3 Days
· Participant would be qualified to take up the auditing
tasks to fulfill certification requirements
COURSE TOPICS

TA R G E T G R O U P · Overview of ISO 9001 Quality Management Systems,


· All first Party and Second Party Auditors on ISO 9001 ISP14001 Environmental Management Systems and ISO
45001 Occupational Health and Safety
QMS, ISO 14001 EMS and ISO 45001 OHSMS (OHSAS)
· Management Representatives of the Organization · ISO 19011 Audit Programme Management

· Anyone who Wants to Increase their Knowledge on Man- · Competence and Evaluation of Auditors
agement Systems Auditing
DEGREE
TÜV PersCert Certificate
QUALIT Y MANAGEMENT

Integrated ISMS & QMS


Auditor Course.
An integrated Information Security Management System and Quality
Management System Audit to Control IT & Quality Risks.

Become a certified Integrated Information Security Man- C O U R S E I N F O R M AT I O N


agement System (ISMS) and Quality Management System
(QMS) auditor. Through implementation and auditing, un- Language English
derstand the needs and context of ISO 27001 ISMS. Learn Format Classroom
to incorporate information security requirements into an ex-
isting QMS audits. Duration 2 Days

BENEFITS
· Knowledge of the principles of information security COURSE TOPICS
· Introduction to information security and Information Se-
· Understand the key elements of ISO 27001
· Learn how information security forms a part of ISO 9001 curity Management Systems
· ISO/IEC 27001 requirements
· Gain skills to audit a process according to information · Integrating information security into an existing Quality
security and quality management requirements
Management System
TA R G E T G R O U P · Integrating information security criteria into QMS audits
· Internal and External QMS Auditors · ISO 9001 elements that relate to the management of
· Personnel Involved in Performing ISMS Internal Audits information security
· The Integrated management system internal audit
· Information Security Manager process covers planning (QMS/ISMS checklist),
PREREQUISITES
conducting, reporting non-conformity statements and

· A basic understanding of ISO 9001 is required follow-up of an Integrated QMS/ISMS audit

· Knowledge of ISO 27001 is not a requirement


· Recommended reading: https://www.iso.org/ DEGREE
Certificate
isoiec-27001-information-security.html
QUALIT Y MANAGEMENT

ISO 13485 Quality Management


­Systems Internal Auditor Course.
Get Equipped With Skills to Perform Internal Audits of Quality
­Management Systems for Medical Devices.

Get certified and learn useful techniques to perform effec- PREREQUISITES


tive internal audits as per requirements of ISO 13485 Qual- 5 years work experience and 2 years field experience in re-
ity Management Systems (QMS) for medical devices. Gain search and development, manufacturing and quality fields
skills to analyze the current QMS and processes for contin- of the medical device industry is required.
uous improvement.
C O U R S E I N F O R M AT I O N
BENEFITS
· Understand the purpose, structure and content of ISO Language English
13485 Format Classroom
· Knowledge of an auditor‘s roles and responsibilities in the
maintenance and improvement of management Duration 2 Days
systems
· Plan, conduct, report and follow up on an internal audit
· Evaluate conformance of processes according to ISO COURSE TOPICS
· An overview of quality management systems and then
13485 requirements
purpose, structure and content of ISO 13485
TA R G E T G R O U P · Knowledge of internal audit and its benefits
· Internal Quality Management Systems Auditors · A structured, step by step approach to planning and pre-
· Supplier Auditors paring for an audit
· Internal audit requirements of ISO 13485 and auditing
· Quality/Audit/Compliance/Regulatory Affairs Managers
· Auditees Preparing for Certification Audits, Including skills
· The correction and corrective action process
Top Management, Heads of Departments and Process
Owners · Follow up and disclosure of non-conformances
DEGREE
Certificate
QUALIT Y MANAGEMENT

Risk Management Professional (TÜV).


Ensure Business Continuity and Crisis Management in the Organization.

The Risk Management Professional (TÜV) course is de- PREREQUISITES


signed to qualify the professional on risk control and risk No prerequisites required.
management duty, to guarantee business continuity and en-
sure crisis management in organization C O U R S E I N F O R M AT I O N

BENEFITS
Language English

· Gain understanding of risk management principles Format Classroom


· Ability to work with the risk management framework
· Knowledge of the risk management process (identifica- Duration 2 Days
tion, analysis, evaluation & treatment)

COURSE TOPICS
TA R G E T G R O U P
· Management responsible for risk control and risk man- · Briefing on Risk Management
agement in the organization. · ISO 31000 Risk Management Process & Tools
· Project Managers
· Purchasing and Quality Control Personnel DEGREE

· Quality Assurance Personnel TÜV PersCert Certificate

· Any Personnel Responsible for Business Continuity


· Anyone Responsible for Crisis Management
· Anyone Who Want to Learn Risk Control and Risk Man-
agement
QUALIT Y MANAGEMENT

Root Cause Analysis (RCA) Course.


Get Access to Knowledge of the Key Stage in the Problem ­­
Solving Process.

Root Cause Analysis is the most difficult and important PREREQUISITES


stage in the problem solving process. This course covers No prerequisites required.
common and effective quality tools and technology such as
Is/Is-Not and Cause-Effect Matrix. To be user-friendly, all C O U R S E I N F O R M AT I O N
tools and technology are based on qualitative approach.
Language English
BENEFITS
Format Classroom
Participants will learn the following easy-to-understand but
effective problem solving tools and technologies: Duration 1 Day
· Is/Is-not matrix
· Process flow chart
· Brainstorming and affinity diagram COURSE TOPICS
· Introduction and outlines of Root Cause Analysis (RCA)
· Fishbone diagram
· RCA process steps and Tools and Techniques
· 3 x 5-Why’s
· Process Guideline for RCA
· Cause-effect matrix

DEGREE
TA R G E T G R O U P
· Quality Professionals Including Technicians, Technolo- Certificate of Attendance
gists and Engineers Who Are Responsible for Problem
Solving
· Product and Process Development Associates in Project
Management
· Anyone Who is Responsible for Problem Solving G9 or
Continuous Improvement
QUALIT Y MANAGEMENT

Failure Modes and Effects Analysis


(FMEA) Course.
Effective Risk Analysis and Evaluation Techniques.

FMEA course prepares you to analyse and identify possible C O U R S E I N F O R M AT I O N


failures in a product, process or service and find solutions
to avoid future risks and cost impacts. Also, the practical, Language English
case-study led course and experience exchange equips you Format Classroom
with the ‘7-Step FMEA Approach,’ adopted by AIAG and
VDA-QMC. Duration 2 Days

BENEFITS
· Identify the root cause of defects to prevent recurrence PREREQUISITES

· Implement a systematic process to eliminate any chance The course requires no prerequisites or specific train-
ing, but having project management knowledge includ-
of failure
· Make informed decisions and strengthen existing and ing Advanced Product Quality Planning (APQP), Maturity
Level Assurance for New Parts (MLA/RGA) trail is highly
new product design and manufacturing process
· Reduce product variation and build robust products recommended.

· Improve cost and delivery of the finished products and COURSE TOPICS
processes
Step 1: Planning and Preparation
TA R G E T G R O U P
Step 2: Structure Analysis
The FMEA course is designed for: Step 3: Function Analysis

· Professionals involved in new product and process design Step 4: Failure Analysis
Step 5: Risk Analysis
and development
· Manufacturers responsible for pilot runs and series pro- Step 6: Optimization
Step 7: Results Documentation
duction
· Internal and external quality auditors
· Management representatives DEGREE

· Implementation teams Certificate of Attendance

· Design managers
· Production managers
· Project managers
· Process engineers
· Quality engineers and managers
· Reliability managers
· Safety engineering professionals
QUALIT Y MANAGEMENT

FMEA Representative (TÜV).


Master facilitation skills and drive improvement opportunities.

The course will help you understand and ensure the suc- C O U R S E I N F O R M AT I O N
cessful delivery of products and processes FMEA while
promoting continuous improvement of outcome. You will Language English
learn the proven FMEA procedures required to plan FMEA Format Classroom
tasks, action tracking, facilitate meetings and deliver analyt-
ical support. Duration 1 Day

BENEFITS
PREREQUISITES
Learn the Design Failure Mode and Effect Analysis and Pro-
cess Failure Mode Effects Analysis facilitation methodolo- To register to our FMEA Representative (TÜV) course, you
gies and gain new skills to: should have a certification in the Automotive Industry Ac-

· Improve the effectiveness of the FMEA process tion Group (AIAG) and VDA aligned FMEA 7-step Approach.

· Implement a systematic approach to ensure project


COURSE TOPICS
success
· Enhance cross-functional collaboration · Multi-Disciplinary Approach
· Apply continuous improvement actions · Conflict Resolution in FMEA Team
· Presentation Techniques
TA R G E T G R O U P · Communication Techniques
Providing more insight into FMEA procedures, this course · Team Leadership and Facilitation
is applicable for anyone who is playing a role in analyzing · Advanced Product Quality Planning (APQP) Trail
risks and applying future-proofing techniques. If you are
DEGREE
working in any of the following fields, this course is for you.
· Risk management in product design, development and Certificate
changes
· Risk management in manufacturing process
­development, pilot run and series production
· Facilitation in FMEA process
· Project management
· Prevention action program
QUALIT Y MANAGEMENT

FMEA Auditor (TÜV).


Boost FMEA audit compliance by analyzing potential failures and
­improving existing FMEA processes!

The FMEA Auditor course will equip to analyse and execute C O U R S E I N F O R M AT I O N


ongoing verification programs to identify risks and bring ef-
fectiveness to Design Failure Modes and Effects Analysis Language English
(DFMEA) and Process Failure Modes and Effects Analysis Format Classroom
(PFMEA).
Duration 1 Day
BENEFITS
· Learn the DFMEA or PFMEA auditing methodology PREREQUISITES
including planning, auditing, scoring and ranking
· Gain skills to improve the effectiveness of new product To undertake the FMEA Auditor course, you should have
a certification in the AIAG and VDA aligned FMEA 7-step
design, development, manufacturing and process control
· Implement a process to eliminate any chance of failure Approach.

· Apply continuous improvement actions and build robust COURSE TOPICS


products and services
Our well-defined course curriculum is split into five mod-
TA R G E T G R O U P
ules, making it easier to understand.
This course is applicable for those who play a role in analyz- · FMEA Planning and Scheduling
ing risks and applying future-proofing techniques. If you are · FMEA Audit Checklist Development
working in any of the following fields, this course is for you: · FMEA Audit Scoring

· New product design, development and changes · FMEA Audit Result Ranking

· New manufacturing process development, pilot run and · Review of Industry Best Practices and Case Studies
series production
· Internal and external quality audit DEGREE

· Project management Certificate


QUALIT Y MANAGEMENT

Quality Engineering Officer.


Be a Quality Professional – Understand the Process of Quality Evaluation
and Control.

This certification course is designed based on the industri- PREREQUISITES


al requirements to prepare delegates for quality functions. · Minimum 5 years of work experience and 2 years of
Learn application of tools to conduct quality analysis, use experience in new product development, manufacturing
problem-solving techniques, auditing and reporting. Gain and quality area
knowledge needed to assess potential quality risks. · Knowledge of Automotive Industry Action Group (AIAG
core tools such as Advanced Product Quality Planning,
BENEFITS Production Part Approval Process, Failure Mode and
· Learn quality philosophies and principles, key terms and Effects Analysis, Statistical Process Control or
definitions Measurement System Analysis is prefered
· Learn auditing and reporting process
· Implement quality tracking, analysis and problem solving C O U R S E I N F O R M AT I O N
· Plan, control and maintain product and process quality as Language English
per quality principles
· Implement quality improvement tools and techniques Format Classroom
· Gather and analyze data using quantitative methods
Duration 5 Days
TA R G E T G R O U P
· Quality Engineers
· Manufacturing / Process Engineers COURSE TOPICS
· Quality philosophies and foundations
· Quality Managers · The Quality Management System (QMS)
· Quality Improvement Professionals · Supplier management and material control
· Quality Assurance Analysts · Quality audits
· Software Test Engineers · Product, process, and service design
· Quality Assurance Engineers · Product and process control
· Testing Specialists · Acceptance sampling
· Test Leads · Measurement, test and metrology
· Test Analysts · Quantitative methods and tools
· Business Architect · Statistical Process Control (SPC)
· IT Architect · Continuous improvement
· Security Officer
· Requirements Engineer
· Software Quality Manager DEGREE

· Test Managers Certificate

· Project Managers
· Product Manager
· Security Architects
QUALIT Y MANAGEMENT

Supplier Quality Manager (TÜV).


Gain Skills Required by a Supplier Quality Manager.

Through this course, understand how to achieve suppli- C O U R S E I N F O R M AT I O N


ers‘ performance excellence. Learn to plan and direct new
product development, performance monitoring and mainte- Language English
nance of quality standards. Format Classroom

BENEFITS Duration 4 Days


· Understand quality management strategy
· Identify technical problems and take corrective actions COURSE TOPICS
· Increase quality reliability and accuracy of quality records
· Supplier Management Strategy
· Conduct capability assessments to verify suppliers
· Supplier Selection and Product Qualification
· Prepare schedules to review suppliers and quality perfor-
· Supplier Performance Monitoring and Improvement
·
mance
Measure readiness throughout the product development
· Supplier Relationship Management
lifecycle DEGREE
Certificate
TA R G E T G R O U P
· Supplier Development Engineer (SDE)
· Supplier Technical Assistance (STA)
· Executives and Personnel from Quality, Purchasing,
­Production, Logistics and Development
· Supplier Management Personnel
PREREQUISITES
· 5 years work experience and 2 years of dedicated
­experience in the quality field is mandatory
· Knowledge of Automotive Industry Action Group (AIAG)
core tools (Advanced Product Quality Planning/Produc-
tion Part Approval Process/Failure Mode and Effects
Analysis/Statistical Process Control/Measurement
System Analysis) and VDA-QMC volumes (e.g. VDA6.3
Process Audit and/or VDA6.5 Product Audit)
QUALIT Y MANAGEMENT

Customer Quality Representative


(TÜV).
Drive Quality Standards and Deliver Excellent Customer Service.

The course enables you to achieve high-quality standards. C O U R S E I N F O R M AT I O N


You will gain the skills to handle customer feedback and
maintain high levels of customer satisfaction. Topics cov- Language English
ered are Systematic Management, Process & Product Man- Format Classroom
agement, Problem Solving, Leadership and Customer-Spe-
cific Requirements. Duration 3 Days

BENEFITS
PREREQUISITES
Learn to implement a customer satisfaction strategy and
common root cause analysis techniques. Topics covered The course has no prerequisites, but having knowledge
are: and skills in Production Part Approval Process (PPAP), Ad-

· Product Lifecycle Management Methodology vanced Product Quality Planning (APQP), Statistical Pro-

· Product Liability cess Control (SPC), Measurement Systems Analysis (MSA),

· APQP & Control Plan (CP) Failure Modes and Effects Analysis (FMEA) and Cost of

· Process & Product Audit Poor Quality (COPQ) is advantageous.

· Change Management
· Failure Modes and Effects Analysis (FMEA) COURSE TOPICS
· Systematic Management (QAA+APQP+COPQ)
· Problem Solving (5-Why) & Failure Analysis (8D)
· Process and Product Management (Process & Product
TA R G E T G R O U P
Audit, SPC+MSA)
Customer Quality Representative course offers the es- · Problem Solving (5-Why+8D+FMEA)
sentials to deal with customers and challenging situations · Leadership (Teamwork+Communication)
while enhancing overall customer experience and satisfac- · Customer Specific Requirements (CSR)
tion. The course is suitable for:
· Customer quality engineer DEGREE

· Customer service professional TÜV PersCert Certificate

· Customer satisfaction management professional


· Quality manager
· Support manager
· Relationship manager
· Client relationship management professional
· Customer care agent
· Customer service engineer
· Customer support specialist
· Customer success manager
· Customer experience manager
QUALIT Y MANAGEMENT

Lean Six Sigma Yellow Belt (LSSYB)


Certification.
Gain Knowledge to Participate as Contributors to Lean Six Sigma
­Projects and Identify Simple Improvements.

This course is designed to help learners understand the PREREQUISITES


fundamental Lean Six Sigma methods for improving quality, Minimum two year work experience and one year field-
efficiency and productivity in the workplace as part of im- work in Research and Development, production and/or qual-
provement projects. ifying field.

BENEFITS C O U R S E I N F O R M AT I O N
By the end of this course, you will learn to:
· Use the Lean Six Sigma approach and toolkit Language English

· Appreciate the coverage & application process for Define, Format Classroom
· Measure, Analyze, Improve and Control (DMAIC)
· Support the Lean Six Sigma system and team Duration 3 Days
· Contribute to Lean Six Sigma improvement projects

COURSE TOPICS
TA R G E T G R O U P
· This course is best suited for those entering the Lean Six · Introduction to Lean and Six Sigma
Sigma arena as well as those preparing for Yellow Belt · The relationship to Quality, efficiency and productivity
certification · Lean Principles and Kaizen Culture
· Yellow Belts can be entry-level employees or executive · Basic Lean and Six Sigma Tools
champions who require an overview of Six Sigma and · Defining the Project Mission
DMAIC approach · Creativity Tools
· Service Sector employees who need familiarity with the · DMAIC(T) Project Management
Lean Six Sigma process and basic process improvement · Kanban
tools · Introduction to Statistics and Excel Manipulation of Data
· Individuals who are on teams and in organizations that · Lean and Six Sigma application
are beginning to deploy Six Sigma
· Those who are looking to be a member of the Six Sigma DEGREE
Certificate
Project
QUALIT Y MANAGEMENT

Lean Six Sigma Green Belt (LSSGB).


Drive Performance Improvement Projects and Implement Lean Six Sigma
While Identifying Performance Issues and Solutions.

Six Sigma Green Belts have the recognised skills and PREREQUISITES
knowledge to engage in Define, Measure, Analyze, Im- Minimum 3 years work experience and 1 year in Research
prove, and Control (DMAIC) quality improvement projects, & Development, production and/or qualify field. Prior Lean
applying various statistical analysis tools to reduce process Six Sigma knowledge is not required. This course incorpo-
variation and defects. ‘Green Belts’ apply their techniques rates the Yellow Belt competencies.
across numerous industry sectors, including but not limited
C O U R S E I N F O R M AT I O N
to those in the motor industry, pharmaceuticals, financial
operations, construction and professional services.
Language English
BENEFITS
Format Classroom
· Confidently apply Lean and Six Sigma tools Contribute
and measure the success of wider quality improvement Duration 10 Days
projects
· Qualified to support the improvement leader COURSE TOPICS
· Progress further and train as a Lean Six Sigma Black Belt
· Intermediate level Lean and Six Sigma Tools
· Understand and apply the Define, Measure, Analyze,
· Making processes flow
Improve, and Control (DMAIC) approach of businesses
· Seven wastes
· Defining the Project Mission
TA R G E T G R O U P
· Creativity Tools
This Lean Six Sigma Green Belt Training Course is suitable
for:
· Define, Measure, Analyze, Improve, and Control (DMAIC)
Project Management
· Quality System Managers
· Just In Time production (JIT)
· Quality Engineers
· Kanban
· Quality Supervisors
· Statistics and Excel Manipulation of Data
· Quality Analysts
· Measurement System Analysis (MSA)
· Quality Managers
· Lean and Six Sigma application
· Quality Auditors
· Root Cause Analysis (RCA)
· Any individual wishing to improve quality and process
nwithin an organization and wanting to gain the recog- DEGREE
nised skills and knowledge to take part in Six Sigma Certificate
improvement projects
QUALIT Y MANAGEMENT

Lean Enterprise Officer (TÜV).


Eliminate the Waste in Your Business.

Lean Enterprise Officer training teaches how to apply Build- C O U R S E I N F O R M AT I O N


ing Blocks of Lean by utilizing common tools and imple-
menting a continuous improvement process. Gain knowl- Language English
edge of the foundation that Lean is built on. Also, learn Format Classroom
how to reduce wastes and increase efficiency for your
organization. Duration 5 Days

BENEFITS
COURSE TOPICS
Participants will learn lean tools/ techniques such as Value
· Introduction to Lean
Stream Mapping (VSM) to reduce wastes and cut the cost
· Building Blocks of Lean
of poor quality in the organization.
· Lean Blitz
TA R G E T G R O U P
· Lean Matrix and Maturity Assessment
· Those who are new to lean journey DEGREE
· Professionals who want to systematically understand and TÜV PersCert Certificate
apply lean tools and techniques in their organization to
reduce the cost and/or wastes

PREREQUISITES
· Bachelor degree or above preferred
· 5 years of work experiences
· 3 years experience on production and/or services prac-
tice
QUALIT Y MANAGEMENT

Terms of Quality.
ing
e Learn
Gain Knowledge of Quality Terms, Glossary and Vocabulary
Used in Quality Management.

The intent of this course is not only to provide you with an PREREQUISITES
description of the quality terms, glossary and vocabulary, No prerequisites required.
but to provide a brief explanation in easily accessible con-
cepts, words or phrase. C O U R S E I N F O R M AT I O N

BENEFITS Language English


This Terms of Quality course provides the novice and qual-
ity professional with a brief explanation of the main con- Format eLearning
cepts, terms, and acronyms used in the quality field. Any- Duration Approx. 65 min
one participating in quality management will find the course
a valuable aid.
COURSE TOPICS
TA R G E T G R O U P The course topics include quality management terms,
· Quality Technician and Technologist ­glossary and vocabulary
· Quality Auditors
· Supplier Quality Engineer DEGREE
· Quality Management System Engineer Certificate of Attendance
· Process Engineer
· Production Engineer
· Other Quality Professional
QUALIT Y MANAGEMENT

ISO 9001:2015 Quality Management


Systems. e Learn
ing

A Detailed Understanding of Quality Management Systems (QMS) to


Help Organizations Meet Quality Requirements.

Understand ISO 9001:2015 elements and requirements PREREQUISITES


based on organization structure and process approach (core Nil
processes, support processes and management system).
Learn internal QMS auditing, management review and con- C O U R S E I N F O R M AT I O N
tinuous improvement. Learn application of principles to im-
prove quality. Language English

Format eLearning
BENEFITS
· Identify key requirements, application and benefits of ISO Duration Approx. 101 min
9001:2015
· Drive continuous quality improvement
· Learn to meet customer needs better COURSE TOPICS
· Core processes
· Knowledge of Apply Process Approach and Risk-based · Support processes
· Thinking to implement complete quality management by · Management processes
Upfront Theory
· Understanding practical operation of ISO 9001:2015 in an · Internal QMS auditing
organization
DEGREE

TA R G E T G R O U P
Certificate

· Quality Management Professionals


· Top Management
· Operational Management
· Quality Management Professional
· Quality Auditor
· Emergency Medical Services (EMS) Managers
· Quality, Environment and Safety Manager (QES)
­managers
· Sustainability Managers
QUALIT Y MANAGEMENT

Eight Disciplines (8D) in Problem


­Solving Training Course. e Learn
ing

An Effective Troubleshooting Approach Applicable in All Industries.

This training course will assist delegates to apply 8D pro- C O U R S E I N F O R M AT I O N


cess and skills systematically to solve problems from root
cause level. 8D is also called Team Oriented Problem Solv- Language English
ing (TOPS). An additional benefit is that this course will help
delegates to establish a preventative system. Format eLearning

Duration Approx. 30 min


BENEFITS
· Understand when, where and how to use problem-solv- COURSE TOPICS
ing technology
· Ability to identify 8D in problem solving process · D0: Prepare for the 8D Process
· Aware of key process steps and tools in troubleshooting · D1: Establish the Team
· Evaluate and apply planning mechanisms to solve prob- · D2: Describe the Problem
lems systematically · D3: Develop Interim Containment Actions (ICAs)
· Learn to solve workplace problems · D4: Define and Verify Root Cause and Escape Point
· Analyse problem solving training needs of employees · D5: Choose and Verify Permanent Corrective Actions
(PCAs) for Root Cause and Escape Point
TA R G E T G R O U P · D6: Implement and Validate Permanent Corrective
Management and technical professional who are ­Actions (PCAs)
responsible for problem solving in all industries · D7: Prevent Recurrence
(manufacturing, services, etc.) e.g. quality, supplier · D8: Recognize Team and Individual Contributions
management, customer services personnel.
DEGREE

PREREQUISITES
Certificate
Minimum two years work experience required.
QUALIT Y MANAGEMENT

FMEA: Failure Mode and Effects


­Analysis (Game). e Learn
ing

Understanding FMEA Through Game Based Learning.

Learn to take preventive action based on FMEA analysis PREREQUISITES


through game based learning. This is a systematic ap- Minimum 2 years work experience is required.
proach to identify root causes during new product, system,
sub-system or process design development process in pro- C O U R S E I N F O R M AT I O N
ject management.
Language English
BENEFITS
Format eLearning
· Know the role of FMEA in new product creation process
· Grasp basic process steps in Design FMEA (DFMEA) and Duration Approx. 90 min
Process FMEA (PFMEA)
· Know the basic trail to identify and find Special Character- COURSE TOPICS
istics (S/C)
· Learn to define risk priority · Step 1: Planning and Preparation
· Find room for improvement · Step 2: Structure Analysis
· Learn integration of FMEA and other quality tools · Step 3: Function Analysis
· Explain Dynamic Control with relative documentation · Step 4: Failure Analysis
· Step 5: Risk Analysis
TA R G E T G R O U P · Step 6: Optimization
· Product Designer and Manager · Step 7: Results Documentation
· Process Developer and Manager
· Project Engineer and Manager DEGREE

· Quality Engineer and Manager Certificate of Attendance

· Supplier Quality Engineer (SQE)


· Supplier Quality Manager (SQM)
· Production Team Leader, Supervisor, Manager
· Anyone Responsible for Quality Planning, Controlling and
Improvement.
Q ULAOLRI T
EYMM
I PASNUAMG E
DMOL
EONR
T 58

Information & Cyber Security.


Quality Management as a key competence for future success.

The internet has had more impact on daily life than anyone In these trends, the topic of data and the proper handling of
could have imagined. It has become an integral method of it takes on a very high priority. Manufacturers themselves
global communication. We do not just use the internet to also have an interest in protecting the data and information
keep in touch with friends and family around the world. It they provide for product and process development in their
has also become key to how we run businesses and store supply chain.
personal information.
Have a look at our IT Security and Data Protection training
Cybersecurity is becoming more important every day. Cy- courses. On the next pages, you will find an overview of
berattacks take out European and global acting enterpris- our global portfolio in this field.
es every day. As home offices have become the norm for
many people, it is even more important to maintain basic IT
processes and implement proper cybersecurity tools.
I N F O R M AT I O N & C Y B E R S E C U R I T Y

ISO 22301 Understanding Business


Continuity Management (BCM).) e Learn
ing

Reduce the Likelihood of Disruptive Incidents and Ensure Recovery.

Prepare, protect and respond to business interruptions. · Risk Management Professionals


This one day course will give you an introduction to ISO · IT Security Managers
22301 Business Continuity Management (BCM). With the · Facility Managers
implementation of BCM, strengthen business reputation · Business Operations Professionals
and bounce back from the impact of external threats and
PREREQUISITES
negative contingencies.
No prerequisites required
BENEFITS
· Identify and manage threats to the business C O U R S E I N F O R M AT I O N

· Understand the requirements of ISO 22301 Language English


· Knowledge of a Business Continuity Plan
· Learn proactive approach to minimize the aftermath of Format eLearning
incidents
· Understand operation of critical functions during times of Duration 1 Day
crisis
· Reduce downtime during incidents COURSE TOPICS
· Improve recovery time · ISO 22301 requirements
TA R G E T G R O U P
· Benefits of an effective Business Continuity Management
(BCM) / BCM Lifecycle / Business Impact Analysis / MC
· Beginners in ISO 22301 BCM plans
· Auditors · Recovery from a business interruption
· BCM Manager and Executives
· Business Continuity and Risk Personnel DEGREE
· Quality Manager Certificate
· Environmental Health and Safety Personnel
· Information Security Personnel
I N F O R M AT I O N & C Y B E R S E C U R I T Y

Information Security Consultant for


TISAX®.
Become an Information Security Consultant with Expertise to Obtain
TISAX® Certification.

Implement and support the information management C O U R S E I N F O R M AT I O N


regulation according to ENX TISAX® to prepare working
with automotive partner companies. Language English

Format Classroom
BENEFITS
· Prepare for a TISAX assessment
®
Duration 4 Days
· Avoid multiple costly and time-consuming checks
· Facilitate proof of information security between COURSE TOPICS
manufacturers, suppliers and service providers
· Identify suitable suppliers or service providers · TISAX , VDA-ISA and ISMS - An Overview
®

· Identify gaps in the company‘s information security · Introduction to information security management system
system (ISMS)

· Learn necessary measures for security and transparency · Risk management


· Supply chain interfaces and terminology
TA R G E T G R O U P · ISMS special features in automotive industry
Suppliers and third party service providers of automotive · The VDA ISA maturity model
manufacturers who process sensitive information. · Organizational processes I and II
· Compliance requirement levels and best practices
PREREQUISITES · VDA-ISA requirements for information security part I and
Basic understanding of information management and part II
Information Security Management System (ISMS) are · Connection of third parties
required. · Data protection and prototype protection
· TISAX tests according to ENX, part I and part II
®

DEGREE
Certificate
I N F O R M AT I O N & C Y B E R S E C U R I T Y

CyberSecurity – Certified Ethical


Hacker (CEH) Course. e Learn
ing

The Most Desired Information Security Training Program in the Industry.

Master the skills used to test the integrity of networks PREREQUISITES


against threats. Advanced tools and techniques covered, · Prior knowledge of networks, protocols, MS Windows
will help you detect and test areas of improvement to se- and Linux
cure systems. · A minimum standard of English
BENEFITS C O U R S E I N F O R M AT I O N
· Learn 340 attack technologies used by hackers
· Gain hands-on experience using latest network security- Language English
technologies and operations Format eLearning
· Get skills to meet industry requirements
· Use network security tools to prevent unauthorized
access COURSE TOPICS
· Identify vulnerabilities in the network and system infra- · Introduction to ethical hacking
structure · Footprinting and reconnaissance
· Learn legal hacking tools to measure threats · Scanning networks and enumeration
· Vulnerability analysis
TA R G E T G R O U P · System hacking
· Ethical Hackers · Malware threats
· Site Administrators · Sniffing and social engineering
· Vulnerability Assessment Analysts · Denial-of-Service
· Security Operations Center Analysts · Session hijacking
· Security Researchers · Evading IDS, firewalls and honeypots
· Security Auditors · Hacking web servers
· Security Analysts · Hacking web applications
· Security Administrators · SQL injection
· Security Officers · Hacking wireless networks and mobile platforms
· Security Professionals · Internet of things (IoT) hacking
· Security Consultants · Cloud computing
· Information Security Analysts · Cryptography
· Information Security Officers
· Network Security Engineers DEGREE
· Penetration Testers Certificate
· IT Auditors
· IT Security Consultants
· Computer Forensics Analysts
· Homeland Security Specialists
· Freelance Ethical Hackers
I N F O R M AT I O N & C Y B E R S E C U R I T Y

CyberSecurity EC-Council Certified


Security Analyst (ECSA). e Learn
ing

Upskill Ethical Hacking and Penetration Testing Skills to Become a


­Certified Security Analyst.

Gain hands-on penetration testing experience with re- PREREQUISITES


al-world scenarios. Earn a globally accepted hacking and CyberSecurity - Certified Ethical Hacker (CEH) certification
penetration testing certification. Learn the testing of mod- is mandatory.
ern cyber security infrastructure framework, operating sys-
tems and documentation of a penetration testing report. C O U R S E I N F O R M AT I O N

BENEFITS Language English


· Industry-recognized penetration testing (pen testing)
Format eLearning
methodology
· Practical exercises and real-world scenarios
· Pen testing documentation and reporting COURSE TOPICS
· Perform network pen testing methodology · Penetration Testing Essential Concepts (Self-Study)
· Wider job prospects · Introduction to Penetration Testing and Methodologies
· Learn uses of License Penetration Tester (LPT) · Penetration Testing Scoping and Engagement Methodol-
· ECSA is required to earn LPT Certification ogy
· Premier EC-Council self-study program · Open-Source Intelligence (OSINT) Methodology
· Social Engineering Penetration Testing Methodology
TA R G E T G R O U P · Network Penetration Testing Methodology – External and
All individuals operating an IT network, including: Internal
· Mid-Level Security Manager · Network Penetration Testing Methodology – Perimeter
· Security Architect Devices
· Security Consultant · Web Application Penetration Testing Methodology
· Penetration Tester · Database Penetration Testing Methodology
· Ethical Hacker · Wireless and Cloud Penetration Testing Methodology
· Network Server Administrator · Report Writing and Post Testing Actions
· Firewall Administrator
· Security Tester DEGREE
· System Administrator Certificate
· Risk Assessment Professional
· Network Administrator
YOUR E XPERT IN T ECHNICA L COMPE T ENCE DE VELOPMEN T

Your Expert In Technical Competence


Development.

Health, Safety & Environment, Quality Management


as well as I­nformation & Cyber Security are our global Fin d o
u
w w w.t t mor e
a c a d e u v.c om/
­focus topics. However, we provide training and certifi­- my-t r a
ining

cation in many more specialist fields. Have a look at our


individual training portfolio per country.

H E R E A R E T H E L I N K S T O O U R L O C A L W E B S H O P S W H E R E Y O U C A N V I E W T H E C O U N T R Y- S P E C I F I C T R A I N I N G

PORTFOLIO:

ALGERIA GERMANY MOROCCO SINGAPORE

ARGENTINA HUNGARY PERU S PA I N

BULGARIA INDIA PHILIPPINES TA I W A N

CHILE INDONESIA POLAND TUNISIA

UNITED ARAB
CHINA J A PA N PORTUGAL
E M I R AT E S

COLUMBIA LUXEMBOURG ROMANIA

SAUDI AR ABIA
FRANCE MEXICO
YOUR E XPERT IN T ECHNICA L COMPE T ENCE DE VELOPMEN T

In-house seminars for


further training in your company.
Tailor-made content for your employees.

In addition to our open seminars, we offer you tailor-made further trainings that take place in your company. Just ask us for
more information. We offer subject-specific in-house seminars in 72 subject areas. We will be happy to tailor the seminars
exactly to your requirements.

Our in-house seminars are tailored to your company by top instructors and speakers – individual trainings as well as
seminars and courses for groups. Make the most of our customer advisors to gain qualified advice and personal support.
For companies that want to concentrate on their core competencies, we also take care of the planning, execution and
evaluation of personnel development and further training.

LO C A L TO YO U A R O U N D T H E WO R L D

Germany

Poland
Hungary
Bulgaria

Luxembourg
France
Spain Romania
Portugal
Tunisia China

Morocco Saudi-
Egypt Arabia UAE
Mexico
Algeria Vietnam
Philippines
Colombia India
Thailand
Singapore
Peru Indonesia

Chile

Argentina

YO U R B E N E F I T S
A R E YO U I N T E R E S T E D? YO U C A N R E AC H U S O N :
You can train up to 20 people at a time, saving costs. The
seminars either take place in your company or at one of the
150 TÜV Rheinland Academy sites worldwide. E-mail: [email protected]
Web: www.tuv.com/academy-training
Germany
12103 Berlin
Alboinstraße 56
TÜV Rheinland Akademie GmbH

[email protected]

www.tuv.com/academy-training
® TÜV, TUEV and TUV are registered trademarks. Any use and application requires prior consent. tra-int_001_global seminar catalogue

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