TUV Rheinland Academy Portfolio of Services
TUV Rheinland Academy Portfolio of Services
www.tuv.com/academy-training
Technical Competence For Your
Operational Excellence.
In times of digitalization and rapid progress, technical skills Every seminar is only as good as its content, which is why
need a reliable companion. With branches all over the it comes from first hand with us. We convey well-founded
world, TÜV Rheinland Academy is the international institu- expert knowledge from real-life practice. In each country,
tion for technical and professional expertise in all important we are specialized in different market-specific training
subject areas. We impart and verify specialist knowledge in topics. Globally, we focus on Health, Safety & Environment,
exactly the right way. Our innovative further training Quality Management as well as Information & Cyber
solutions range from face-to-face to digital training formats. Security. Have a look at our global training catalogue. On
The neutral testing authority PersCert TÜV assesses the the next pages, you will find an overview of our portfolio
acquired skills precisely and credibly. In this way, we provided in all our TÜV Rheinland Academy countries.
strengthen the technical skills of participants all over the
world.
Take advantage of our alternative to face-to-face seminars through virtual classrooms and eLearning courses. Learn
and complete your further training on a computer or tab- more about the different learning methods:
let. We strengthen your skills at the location of your choice
trainer no trainer
Our Certifications.
After a training, our participants receive a certificate of at- certificates verify that the learning content was really un-
tendance attesting that they took part in the training. For derstood. For the learner they are a proof of competence.
some training courses, it is even possible to pass an exam- For enterprises, associations and educational institutions
ination from our independent certification body PersCert they enable the comparability of skills even beyond nation-
TÜV or one of our recognized partners. Benefit is that these al borders.
Portfolio Of Services
H E A LT H , S A F E T Y & E N V I R O N M E N T
I N F O R M AT I O N & C Y B E R S E C U R I T Y
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Health, Safety & Environment.
Competence development in HSE made easy
Every year there are around 313 million deaths at work industry-specific topics from the construction industry,
worldwide. Approximately 70 percent of these could be such as working from great heights, the automotive sec-
avoided if companies complied with international and local tor such as safe working at production facilities as well as
regulations on HSE (Health, Safety & Environment), the pro- in maintenance, the oil & gas industry, such as the safe-
tection of people and the environment at work. ty of hydrocarbon processes, fire protection and emergen-
cy process management, or electro mobility, with work on
There is often a lack of knowledge about how to prevent high-voltage systems.
occupational accidents and to avoid work-related health
risks, for example, when working from great heights, op- Have a look at our HSE training courses. On the next pages,
erating large machines, or handling and transporting toxic you will find an overview of our global HSE portfolio.
substances. Companies may also need assistance in de-
signing ergonomic workplaces or avoiding typical stumbling
blocks in administrative offices. www.tuv.com/academy-hse
BENEFITS
Language English
· Conduct risk analysis and failure mode and effects analy- Format Classroom
sis to identify hazards
· Apply risk analysis methodologies to medical devices Duration 2 Days
· Learn risk evaluation and risk control principles that affect
decision making
· Identify design or process failures and opportunity for COURSE TOPICS
· Expectations of the Food and Drug Administration (FDA)
development
· Improved risk management and the EU in applying risk analysis to medical devices
· Risk management requirements and the purpose of ISO
TA R G E T G R O U P
14971
· Management Representatives
· Design Teams DEGREE
· Certificate
· Design Review Teams
· Project Managers
· Internal and External Auditors
H E A LT H , S A F E T Y & E N V I R O N M E N T
Understand the purpose and applications of the principles · Local Fire and Emergency Response Members
of emergency response planning and crisis management. · Line Managers
The aim of this program is to equip learners with knowl-
edge of preparedness and an integrated approach to emer- PREREQUISITES
gency management. · Education, skill or experience equivalent to undergraduate
level is required.
BENEFITS
· Understand requirements and importance of emergency C O U R S E I N F O R M AT I O N
and crisis response management
· Discuss aspects of integrated emergency management Language English
· Ability to generate appropriate emergency and crisis Format Classroom
response documentation
· Designing appropriate response plans Duration 2 Days
TA R G E T G R O U P
· Managers COURSE TOPICS
· Emergency management basics
· Supervisors · Emergency anticipation and assessment
· Health and Safety Executive (HSE) Professionals · Emergency prevention and mitigation
· Security Managers · Emergency preparations - planning, organisation, training,
· Safety Managers
· Operations Managers documentation, mutual aid, drills & exercises,etc.
· Emergency response and recovery
· Professionals Engaged in Emergency Preparedness, · Crisis management overview
Security, Safety and Crisis Management
· Risk Managers
· Fire, Safety and Security Professionals DEGREE
BENEFITS
COURSE TOPICS
Participants will be able to:
· Critically review the HAZOP technique and output · Introduction to risk assessment
· Analyse how the HAZOP technique can be applied to · Basic engineering terminology
a project’s lifecycle such as Front-End Engineering and · Process safety incidents – lessons learned
Design (FEED), detailed design, revalidation and decom- · Hazard and Operability Study (HAZOP) – what, when,
missioning how, guide words and parameters, nodding, teams, roles
BENEFITS
COURSE TOPICS
The ISO 45001 course will help you:
· Understand the new structure of the standard The well-defined course covers the following modules and
· Gain skills and knowledge of health and safety issues eases you to learn the fundamental concepts:
·
· Appreciate the process of Risk Analysis
·
An Understanding of OH&S
PREREQUISITES
This course is aimed at professionals interested in gaining
more awareness of ISO 45001 Safety management sys-
tem. To undertake the course, you will need to have basic
knowledge of health and safety systems such as 18001 and
other ISO standards.
H E A LT H , S A F E T Y & E N V I R O N M E N T
· Professionals Migrating from OHSAS 18001:2007 to ISO · Auditing against the new aspects and requirements of
45001:2018 ISO 45001 OH&SMS
· Holders of Auditor Training Certificates · Evaluating audit evidence to correctly identify non-con-
· Certification Body Auditor/Lead Auditor formity with the requirements of ISO 45001 OH&SMS
PREREQUISITES
The course requires no prerequisites or specific training,
but having basic health and safety experience is highly
recommended.
H E A LT H , S A F E T Y & E N V I R O N M E N T
This beginner course will help develop the skills and knowl- PREREQUISITES
edge required to work safely on Electric & Hybrid Vehicles. No prerequisites required.
Delegates will learn about the Personal Protective Equip-
ment, tools and general equipment required as well the as- C O U R S E I N F O R M AT I O N
sociated risks and hazards of working with DC High Voltage
systems. Language English
Format eLearning
BENEFITS
· Increased awareness of the HV systems and legal Duration Approx. 360 min
responsibilities
· Employees will be able to operate the HV vehicles safely, COURSE TOPICS
understand their structure and principles of operation
· Cost effective · The risks and hazards associated with Electric & Hybrid
· Accessible remotely Vehicles
· Identify and understand the common features and differ-
· Course content is engaging and interactive
· Participants will earn a certificate of attendance ences between vehicle types
· Testing for HV, depowering/isolating the vehicle, moving
TA R G E T G R O U P
and towing, best practice, battery (HV and auxiliary) loca-
This course is aimed at delegates in Level 1 Job roles, like: tion on the vehicle and storage
· Business Leaders
· Health and Safety Professionals DEGREE
BENEFITS
COURSE TOPICS
Learn to safely carry out the removal and replacement of
high voltage components in electric and hybrid vehicles that Level 2 candidates will get a recap of the contents of
have been made safe. This includes the powertrain, cooling Level 1, learn about electrical laws, specific components
systems, heating, ventilation and air conditioning systems. (including battery packs) and how they operate, shutdown
procedures and vehicle reinstatement post service or
TA R G E T G R O U P
repair.
This course is ideal for those in Level 2 - job roles, like This course also includes a demonstration from the Trainer,
Automotive Vehicle Technicians and Senior Automotive a written test and a practical assessment of each delegate.
Technicians.
DEGREE
PREREQUISITES
TÜV PersCert Certificate
Participants have taken and completed Level 1 online.
H E A LT H , S A F E T Y & E N V I R O N M E N T
BENEFITS
COURSE TOPICS
Having knowledge of working safely practices and prioritis-
ing safety will ensure a safe and productive work environ- Our well-defined course curriculum is split into four mod-
ment. By completing IOSH Working Safely course, you will: ules, making it easier to understand.
· Understand the difference between hazards and risks · Introduction to Working Safely
· Improve safety awareness and reduce the risk within your · Defining Hazard and Risk
workplace · Identifying Common Hazards
TA R G E T G R O U P
After completing the four modules, you will have a
IOSH Working Safely is an entry-level, short course de- 30-minute assessment that consists of:
signed for all levels of staff across an organization. It pro- · 10 multiple choice questions and
vides the skills and tools required to work safely, safe- · 3 hazard spotting exercises
ty awareness of general workplace hazards, occupational
DEGREE
safety guidelines and working safely practices.
Certificate
PREREQUISITES
Our IOSH Working Safely course has no formal entry
requirements. You will need a computer with internet
connectivity.
H E A LT H , S A F E T Y & E N V I R O N M E N T
BENEFITS
COURSE TOPICS
IOSH Managing Safely, a foundational risk management
certificate in OHS enables you to: The course is split into eight modules:
· Recognize common workplace hazards and prevent Unit IOG1: Management of Health and Safety
· Element 1: Health, safety and environmental
themn from recurring
· Implement control measures applicable to Process Safety
·
management in context
Element 2: Hydrocarbon process safety I
Management (PSM)
· Element 3: Hydrocarbon process safety II
TA R G E T G R O U P · Element 4: Fire protection and emergency response
The NEBOSH Oil and Gas International General Certificate · Element 5: Logistics and transport operations
is aimed at anyone responsible for health and safety in the
oil and gas industry, including: The course is assessed with a two-hour written exam. The
· Health and safety officers exam is split into two sections with 10 short-answer ques-
· Safety supervisors
· Environmental health & safety engineers DEGREE
Certificate
PREREQUISITES
There are no mandatory entry requirements. However, hav-
ing awareness of general health and safety issues is essen-
tial. It is recommended you complete the NEBOSH Gener-
al Certificate program before taking this course and have a
suitable standard of English language (score of 6.0
or higher in IELTS tests).
H E A LT H , S A F E T Y & E N V I R O N M E N T
The industry-leading NEBOSH International Diploma in Oc- comply with health and safety regulations. You will also
cupational Health and Safety is a high-level qualification need to have good writing skills and be able to critically ana-
that prepares you for the future. You will expand your skills lyse information.
related to health and safety protocols, develop industry
knowledge and proactively raise safety standards in your We recommend you take the NEBOSH General Certificate
company. before taking the NEBOSH Diploma or have five years of
experience working in a health and safety role. That way
BENEFITS you will have the right level of knowledge to meet the de-
Develop leadership skills in the area of health and safety mands of the course.
with the NEBOSH Diploma Program. This program will en-
able you to: C O U R S E I N F O R M AT I O N
· Assess health and safety policies within the workplace
· Manage or control aspects of health and safety, and nim- Language English
plement practices to reduce risks Format eLearning
· Establish yourself as competent health and safety profes-
sional Duration Approx. 450 hours
TA R G E T G R O U P
COURSE TOPICS
The National Examination Board in Occupational Safety and
Health (NEBOSH) Diploma is a high-level qualification. It is The course is split into four units:
for people already working in the health and safety domain, · Unit A: Management of Health and Safety
wanting to enhance their competence, like: · Unit B: Control of Hazardous Agents in the Workplace
· Health and safety managers, advisors or officers · Unit C: Workplace and Work Equipment Safety
· Compliance managers · Unit DNI: Application of Health and Safety Theory and-
DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
In the event of a fire, do you and your employees know the What Causes Fire
correct procedure to follow? This fire safety training eLearn- In this section, you’ll cover the key elements of the Fire
ing course provides guidance on how fires start, prevention Triangle and the key sources of fire.
methods and how to act in the event of an emergency. This
is a must have training course for every organisation. Equipment & Signs
In this section, you’ll cover the main types of fire-fighting
BENEFITS equipment, how to differentiate between the fire safety
· Using latest, modern graphical images will help users signs and other firefighting measures.
face a selection of interactive elements
· Quick quizzes to test a learner‘s knowledge In an Emergency
· Users will receive informative advice and guidance In this final section, you’ll cover the key steps of an
· A compulsory self-test to gauge your understanding of evacuation, safe evacuation routes and your role in an
the course content emergency-
TA R G E T G R O U P C O U R S E I N F O R M AT I O N
Applicable to all employees
Language English
PREREQUISITES
Format eLearning
No prerequisites required. Duration Approx. 35 min
COURSE TOPICS
DEGREE
Fire Prevention
In this section, you’ll cover what is a risk assessment? Certificate
The key steps of conducting a risk assessment, and the
importance of good housekeeping.
H E A LT H , S A F E T Y & E N V I R O N M E N T
Control Of Substances Hazardous to Health Regulations Identifying Hazards and Assessing Risks: In this section,
(COSHH) training provides knowledge to those working we‘ll cover the COSHH assessment and your role, the key
with harmful, hazardous and dangerous substances that steps of a COSHH assessment, Safety Data Sheets and
can threaten short or long term health. It is designed to how they help as well as hazard symbols.
raise awareness of the risks associated and safety meas-
ures to be implemented. Exposure and Control Measures: In this section, you‘ll
cover the key exposure routes and workplace exposure
BENEFITS limits. Preventing exposure, controlling exposure and
· An informative, interactive course control measures.
· Up-to-date, modern graphical images with a selection
of interactive elements and quick quizzes to understand Personal Protective Equipment: In this section, you‘ll
DSE cover what Personal Protective Equipment is, the types
· Informative advice and guidance on risks of DSE of PPE and their correct uses.
· A mandatory self-test to evaluate your understanding of
the subject Other Factors: In this section, we‘ll cover monitoring
· A risk checklist to gauge your current working environ- and health surveillance in the workplace, the need for
ment information, training and instruction, as well as how to
handle emergencies.
TA R G E T G R O U P
This course is suitable to everyone responsible with C O U R S E I N F O R M AT I O N
handling, transporting and storing hazardous substances.
Language English
PREREQUISITES
Format eLearning
No prerequisites required.
Duration Approx. 35 min
COURSE TOPICS
Defining COSHH: In this section, we‘ll cover what
DEGREE
COSHH is and who is affected by it, the responsibilities
of employers’ and employees’, what is a hazardous sub- Certificate
stance and what is covered by the COSHH regulations
H E A LT H , S A F E T Y & E N V I R O N M E N T
Learn the Health Risks and Hazards Associated With Display Screen
Equipment and Solution Implementation.
This module covers the different types of DSE, potential COURSE TOPICS
health risks, keeping a workplace safe, using portable DSE Hazards and risks: This section will cover the hazards
and understanding how simple stretches can help you. and risks of DSE including, musculoskeletal disorders,
The aim is to help reduce the number of DSE related fatigue and stress as well as eye and eyesight effects
illnesses and promote good attitudes amongst the staff.
The workstation: This section will cover why your
BENEFITS workstation is important including, assessing and
· An informative, interactive course adjusting you workstations as well as additional
· Up-to-date, modern graphical images with a selection of equipment.
interactive elements and quick quizzes to understand
DSE Working with portable DSE: This section will cover what
· Informative advice and guidance on risks of DSE the hazards with portable DSE are including, what
· A mandatory self-test to evaluate your understanding of portable DSE is, health and safety hazards as well as
the subject what you can do to avoid hazards.
· A risk checklist to gauge your current working environ-
ment Stretches: This section will cover the stretches you
can do that will help prevent stiffness in your arms,
TA R G E T G R O U P shoulders, neck, hands, wrists and back.
This course is designed for those who want to learn about
the risks and hazards to look out for when working C O U R S E I N F O R M AT I O N
with Display Screen Equipment in your working
environment, either in the office or on the move with Language English
portable DSE. Format eLearning
DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
PREREQUISITES
C O U R S E I N F O R M AT I O N
No prerequisites required.
Language English
Format eLearning
DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
The Manual Handling course will help delegates gain COURSE TOPICS
knowledge of the risks and hazards associated with work- What is Manual Handling?
ing in environments where they are required to indulge in This section will cover what manual handling is, the types
handling, loading and lifting of small and large loads. By of accidents, injuries and the risks as well as manual
the end of this course, delegates will be more aware and handling regulations and legislations.
cautious.
Assessing the Risks
BENEFITS This section will cover the importance of assessing
· The course is easily accessible the risks including the task and individual performing
· Latest, modern graphics with a selection of interactive el- the task as well as the load you are lifting and the
ements and quick quizzes to understand Manual Handling environment you are lifting in.
· Get informative advice and guidance on Manual Handling
· A mandatory self-test to evaluate learner‘s understanding Better Lifting and Handling
of the subject This section will cover betting lifting and handling
· A risk checklist relating to the current work environment including, effective lifting and handling techniques, using
mechanical aids as well as pushing, pulling and team
TA R G E T G R O U P lifting methods.
This course is designed for those who want to learn about
the risk and hazards that come with manual handling in the C O U R S E I N F O R M AT I O N
workplace. From lifting and handling small loads by hand to
lifting and handling larger loads using manual handling aids, Language English
this course is useful to all employees in such work Format eLearning
environments.
Duration Approx. 35 min
PREREQUISITES
DEGREE
No prerequisites required to complete this course.
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
This module introduces the main risks involved while using COURSE TOPICS
stepladders and ladders at work. Delegates will Hazards and Risks
learn to distinguish when to use a stepladder or ladder and Identify hazards and risks, appropriate use and regulation
understand the law that applies, eligibility to use a steplad- requirements
der or ladder and the pre-use checks to be conducted.
Ladders in the Workplace
BENEFITS Define who is eligible, what training is required and which
· The course is easily accessible pre-use checks must be performed
· Latest, modern graphics with a selection of interactive
elements and quick quizzes to understand Stepladder and Best Practice
Ladder Safety Learn about minimising risks, best practice and the
· Receive informative advice and guidance environment
· A mandatory self-test to evaluate learner‘s understanding
of the subject C O U R S E I N F O R M AT I O N
· A risk checklist relating to the current work environment
Language English
TA R G E T G R O U P
Format eLearning
Workers who use stepladders and ladders, whether
frequently or occasionally, will benefit from this course. Duration Approx. 35 min
PREREQUISITES
DEGREE
No prerequisites required to undertake this course.
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
The Working at Height module introduces the main risks COURSE TOPICS
when using stepladders and ladders at work. You will find Hazards and Risks
out when it is appropriate to use a stepladder or ladder Identify hazards and risks, appropriate use and regulation
and the law that applies and look at who is eligible to use a requirements.
stepladder or ladder and the pre-use checks to carry out. Ladders in the Workplace
Define who is eligible, what training is required and which
BENEFITS pre-use checks must be performed.
· An interactive engaging, informative and exciting course Best Practice
· Using up-to-date, modern graphical images, users will be Learn about minimising risks, best practice and the
faced with a selection of interactive elements environment.
· Mini quizzes to test delegate‘s knowledge
C O U R S E I N F O R M AT I O N
TA R G E T G R O U P
Members of staff like maintenance managers, facilities per- Language English
sons who use stepladders or ladders, whether frequently or Format eLearning
occasionally will benefit from this course.
Duration Approx. 25 min
PREREQUISITES
No prerequisites required
DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
Format eLearning
PREREQUISITES
No prerequisites required. Duration Approx. 35 min
DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
· Knowledge of accountability
· Basic understanding of health and safety COURSE TOPICS
Health and safety introduction
TA R G E T G R O U P
This course is aimed at those who control the activities of DEGREE
the business, like: Certificate
· Executive Directors
· Boards of Directors
· Other Boards of Management
· Senior Management Who Discharge Responsibilities For
Occupational Safety and Health
· Safety and Health Professionals
· Safety Representatives
· Smaller Companies Without Formal Management
Structure
H E A LT H , S A F E T Y & E N V I R O N M E N T
DEGREE
TA R G E T G R O U P
· Managers, supervisors Certificate
· Safety management
· People who manage others or areas of companies
PREREQUISITES
No prerequisites required.
H E A LT H , S A F E T Y & E N V I R O N M E N T
The third module in the Managing Health and Safety course PREREQUISITES
improves understanding of the key elements of a risk as- No prerequisites required.
sessment. Learn how to identify risks, manage hazards and
anticipate the scale of harm to conduct a risk assessment C O U R S E I N F O R M AT I O N
confidently.
Language English
BENEFITS
Format eLearning
· An interactive, engaging, informative and exciting course
· Up-to-date graphical images with a selection of interac- Duration Approx. 40 min
tive elements
· Mini quizzes to test user‘s knowledge
· Receive informative advice and guidance COURSE TOPICS
· Step 1: Understanding of how to Identify hazards, i.e.
· Self-test to gauge understanding of the subject
· A risk checklist with questions relating to user‘s working anything that may cause harm
· Step 2: Decide who may be harmed, and how
environment
· Step 3: Assess the risks and take action
TA R G E T G R O U P · Step 4: Make a record of the findings
· Managers · Step 5: Review the risk assessment
· Supervisors
· People who manage people, buildings or an area DEGREE
Certificate
H E A LT H , S A F E T Y & E N V I R O N M E N T
This is the fourth part of the Managing Health and Safe- PREREQUISITES
ty course. It is developed to help participants learn how to No prerequisites required.
reduce risks and minimize accidents in the workplace. The
best practices covered in this module will help build a safer C O U R S E I N F O R M AT I O N
environment and promote a positive, safety culture.
Language English
BENEFITS
· Learn safety risk management Format eLearning
Format eLearning
BENEFITS
· Learn to differentiate between accidents and incidents Duration Approx. 20 min
and how to deal with them
· Gain skills to identify root causes and underlying reasons COURSE TOPICS
for accidents and incidents
· Increased competence to complete an accident report · Accident investigation
· Positively affect and improve the safety culture in your · Incident investigation
· Difference between accidents and incidents
organisation
· How to identify root causes
TA R G E T G R O U P
DEGREE
· Managers Certificate
· Supervisors
· People Who Manage Others, an Area or Building
· Safety Manager and Health and Safety Coordinators
· Investigators/Investigation Officers
· Safety and Health Experts
· Advisers/Officers
· Representatives
· Personnel with Safety, Operations or Emergency Man-
agement Responsibilities
H E A LT H , S A F E T Y & E N V I R O N M E N T
BENEFITS
COURSE TOPICS
This courses looks at what you and your organisation can
do to ensure a smooth transition back to work. It is all about · Understand how to safely and smoothly return to work
thoughtful planning, organisation and preparation, including · Learn about what can be done before and after the return
looking at what you can do before returning to work, how to to work
handle the first few days and next steps. · Understand the importance of thoughtful planning, organ-
isation, and preparation upon returning to work
TA R G E T G R O U P
DEGREE
Employees and employers from all industries.
Certificate of Attendance
PREREQUISITES
No prerequisites required. Anybody can complete this
course.
LOREM IPSUM DOLOR 38
Quality Management.
Quality Management as a key competence for future success.
Digital technologies accelerate our progress, increase our on quality tools, problem solving, customer satisfaction,
efficiency, create new business models, and open up new and supplier management. The Quality Management train-
markets. At the same time, however, the number of inci- ings are designed to meet the requirements of a wide
dents involving low-quality products or services is rising range of industries, such as the construction, manufactur-
as a result of digitization. Such incidents can have severe ing, service, and healthcare sectors. TÜV Rheinland Acade-
consequences for companies – from rising customer com- my’s range of trainings includes not only cross-sector Qual-
plaints and costs, dissatisfied employees, declining produc- ity Management basics but also industry-specific topics re-
tivity, and falling sales up to insolvency. lating to ISO 9001 and industry-specific standards such as
IATF16949 and ISO13485.
The key to higher productivity, lower production costs, and
successful complaint management is professional Quality Have a look at our Quality Management training courses.
Management. Sustainable and consistent quality assurance On the next pages, you will find an overview of our global
is, among other things, crucial for higher customer satisfac- Quality Management portfolio.
tion, regulatory compliance, better supplier management,
and increased performance excellence. www.tuv.com/academy-qm
BENEFITS
Language English
BENEFITS
Language English
· Anyone who Wants to Increase their Knowledge on Man- · Competence and Evaluation of Auditors
agement Systems Auditing
DEGREE
TÜV PersCert Certificate
QUALIT Y MANAGEMENT
BENEFITS
· Knowledge of the principles of information security COURSE TOPICS
· Introduction to information security and Information Se-
· Understand the key elements of ISO 27001
· Learn how information security forms a part of ISO 9001 curity Management Systems
· ISO/IEC 27001 requirements
· Gain skills to audit a process according to information · Integrating information security into an existing Quality
security and quality management requirements
Management System
TA R G E T G R O U P · Integrating information security criteria into QMS audits
· Internal and External QMS Auditors · ISO 9001 elements that relate to the management of
· Personnel Involved in Performing ISMS Internal Audits information security
· The Integrated management system internal audit
· Information Security Manager process covers planning (QMS/ISMS checklist),
PREREQUISITES
conducting, reporting non-conformity statements and
BENEFITS
Language English
COURSE TOPICS
TA R G E T G R O U P
· Management responsible for risk control and risk man- · Briefing on Risk Management
agement in the organization. · ISO 31000 Risk Management Process & Tools
· Project Managers
· Purchasing and Quality Control Personnel DEGREE
DEGREE
TA R G E T G R O U P
· Quality Professionals Including Technicians, Technolo- Certificate of Attendance
gists and Engineers Who Are Responsible for Problem
Solving
· Product and Process Development Associates in Project
Management
· Anyone Who is Responsible for Problem Solving G9 or
Continuous Improvement
QUALIT Y MANAGEMENT
BENEFITS
· Identify the root cause of defects to prevent recurrence PREREQUISITES
· Implement a systematic process to eliminate any chance The course requires no prerequisites or specific train-
ing, but having project management knowledge includ-
of failure
· Make informed decisions and strengthen existing and ing Advanced Product Quality Planning (APQP), Maturity
Level Assurance for New Parts (MLA/RGA) trail is highly
new product design and manufacturing process
· Reduce product variation and build robust products recommended.
· Improve cost and delivery of the finished products and COURSE TOPICS
processes
Step 1: Planning and Preparation
TA R G E T G R O U P
Step 2: Structure Analysis
The FMEA course is designed for: Step 3: Function Analysis
· Professionals involved in new product and process design Step 4: Failure Analysis
Step 5: Risk Analysis
and development
· Manufacturers responsible for pilot runs and series pro- Step 6: Optimization
Step 7: Results Documentation
duction
· Internal and external quality auditors
· Management representatives DEGREE
· Design managers
· Production managers
· Project managers
· Process engineers
· Quality engineers and managers
· Reliability managers
· Safety engineering professionals
QUALIT Y MANAGEMENT
The course will help you understand and ensure the suc- C O U R S E I N F O R M AT I O N
cessful delivery of products and processes FMEA while
promoting continuous improvement of outcome. You will Language English
learn the proven FMEA procedures required to plan FMEA Format Classroom
tasks, action tracking, facilitate meetings and deliver analyt-
ical support. Duration 1 Day
BENEFITS
PREREQUISITES
Learn the Design Failure Mode and Effect Analysis and Pro-
cess Failure Mode Effects Analysis facilitation methodolo- To register to our FMEA Representative (TÜV) course, you
gies and gain new skills to: should have a certification in the Automotive Industry Ac-
· Improve the effectiveness of the FMEA process tion Group (AIAG) and VDA aligned FMEA 7-step Approach.
· New product design, development and changes · FMEA Audit Result Ranking
· New manufacturing process development, pilot run and · Review of Industry Best Practices and Case Studies
series production
· Internal and external quality audit DEGREE
· Project Managers
· Product Manager
· Security Architects
QUALIT Y MANAGEMENT
BENEFITS
PREREQUISITES
Learn to implement a customer satisfaction strategy and
common root cause analysis techniques. Topics covered The course has no prerequisites, but having knowledge
are: and skills in Production Part Approval Process (PPAP), Ad-
· Product Lifecycle Management Methodology vanced Product Quality Planning (APQP), Statistical Pro-
· APQP & Control Plan (CP) Failure Modes and Effects Analysis (FMEA) and Cost of
· Change Management
· Failure Modes and Effects Analysis (FMEA) COURSE TOPICS
· Systematic Management (QAA+APQP+COPQ)
· Problem Solving (5-Why) & Failure Analysis (8D)
· Process and Product Management (Process & Product
TA R G E T G R O U P
Audit, SPC+MSA)
Customer Quality Representative course offers the es- · Problem Solving (5-Why+8D+FMEA)
sentials to deal with customers and challenging situations · Leadership (Teamwork+Communication)
while enhancing overall customer experience and satisfac- · Customer Specific Requirements (CSR)
tion. The course is suitable for:
· Customer quality engineer DEGREE
BENEFITS C O U R S E I N F O R M AT I O N
By the end of this course, you will learn to:
· Use the Lean Six Sigma approach and toolkit Language English
· Appreciate the coverage & application process for Define, Format Classroom
· Measure, Analyze, Improve and Control (DMAIC)
· Support the Lean Six Sigma system and team Duration 3 Days
· Contribute to Lean Six Sigma improvement projects
COURSE TOPICS
TA R G E T G R O U P
· This course is best suited for those entering the Lean Six · Introduction to Lean and Six Sigma
Sigma arena as well as those preparing for Yellow Belt · The relationship to Quality, efficiency and productivity
certification · Lean Principles and Kaizen Culture
· Yellow Belts can be entry-level employees or executive · Basic Lean and Six Sigma Tools
champions who require an overview of Six Sigma and · Defining the Project Mission
DMAIC approach · Creativity Tools
· Service Sector employees who need familiarity with the · DMAIC(T) Project Management
Lean Six Sigma process and basic process improvement · Kanban
tools · Introduction to Statistics and Excel Manipulation of Data
· Individuals who are on teams and in organizations that · Lean and Six Sigma application
are beginning to deploy Six Sigma
· Those who are looking to be a member of the Six Sigma DEGREE
Certificate
Project
QUALIT Y MANAGEMENT
Six Sigma Green Belts have the recognised skills and PREREQUISITES
knowledge to engage in Define, Measure, Analyze, Im- Minimum 3 years work experience and 1 year in Research
prove, and Control (DMAIC) quality improvement projects, & Development, production and/or qualify field. Prior Lean
applying various statistical analysis tools to reduce process Six Sigma knowledge is not required. This course incorpo-
variation and defects. ‘Green Belts’ apply their techniques rates the Yellow Belt competencies.
across numerous industry sectors, including but not limited
C O U R S E I N F O R M AT I O N
to those in the motor industry, pharmaceuticals, financial
operations, construction and professional services.
Language English
BENEFITS
Format Classroom
· Confidently apply Lean and Six Sigma tools Contribute
and measure the success of wider quality improvement Duration 10 Days
projects
· Qualified to support the improvement leader COURSE TOPICS
· Progress further and train as a Lean Six Sigma Black Belt
· Intermediate level Lean and Six Sigma Tools
· Understand and apply the Define, Measure, Analyze,
· Making processes flow
Improve, and Control (DMAIC) approach of businesses
· Seven wastes
· Defining the Project Mission
TA R G E T G R O U P
· Creativity Tools
This Lean Six Sigma Green Belt Training Course is suitable
for:
· Define, Measure, Analyze, Improve, and Control (DMAIC)
Project Management
· Quality System Managers
· Just In Time production (JIT)
· Quality Engineers
· Kanban
· Quality Supervisors
· Statistics and Excel Manipulation of Data
· Quality Analysts
· Measurement System Analysis (MSA)
· Quality Managers
· Lean and Six Sigma application
· Quality Auditors
· Root Cause Analysis (RCA)
· Any individual wishing to improve quality and process
nwithin an organization and wanting to gain the recog- DEGREE
nised skills and knowledge to take part in Six Sigma Certificate
improvement projects
QUALIT Y MANAGEMENT
BENEFITS
COURSE TOPICS
Participants will learn lean tools/ techniques such as Value
· Introduction to Lean
Stream Mapping (VSM) to reduce wastes and cut the cost
· Building Blocks of Lean
of poor quality in the organization.
· Lean Blitz
TA R G E T G R O U P
· Lean Matrix and Maturity Assessment
· Those who are new to lean journey DEGREE
· Professionals who want to systematically understand and TÜV PersCert Certificate
apply lean tools and techniques in their organization to
reduce the cost and/or wastes
PREREQUISITES
· Bachelor degree or above preferred
· 5 years of work experiences
· 3 years experience on production and/or services prac-
tice
QUALIT Y MANAGEMENT
Terms of Quality.
ing
e Learn
Gain Knowledge of Quality Terms, Glossary and Vocabulary
Used in Quality Management.
The intent of this course is not only to provide you with an PREREQUISITES
description of the quality terms, glossary and vocabulary, No prerequisites required.
but to provide a brief explanation in easily accessible con-
cepts, words or phrase. C O U R S E I N F O R M AT I O N
Format eLearning
BENEFITS
· Identify key requirements, application and benefits of ISO Duration Approx. 101 min
9001:2015
· Drive continuous quality improvement
· Learn to meet customer needs better COURSE TOPICS
· Core processes
· Knowledge of Apply Process Approach and Risk-based · Support processes
· Thinking to implement complete quality management by · Management processes
Upfront Theory
· Understanding practical operation of ISO 9001:2015 in an · Internal QMS auditing
organization
DEGREE
TA R G E T G R O U P
Certificate
PREREQUISITES
Certificate
Minimum two years work experience required.
QUALIT Y MANAGEMENT
The internet has had more impact on daily life than anyone In these trends, the topic of data and the proper handling of
could have imagined. It has become an integral method of it takes on a very high priority. Manufacturers themselves
global communication. We do not just use the internet to also have an interest in protecting the data and information
keep in touch with friends and family around the world. It they provide for product and process development in their
has also become key to how we run businesses and store supply chain.
personal information.
Have a look at our IT Security and Data Protection training
Cybersecurity is becoming more important every day. Cy- courses. On the next pages, you will find an overview of
berattacks take out European and global acting enterpris- our global portfolio in this field.
es every day. As home offices have become the norm for
many people, it is even more important to maintain basic IT
processes and implement proper cybersecurity tools.
I N F O R M AT I O N & C Y B E R S E C U R I T Y
Format Classroom
BENEFITS
· Prepare for a TISAX assessment
®
Duration 4 Days
· Avoid multiple costly and time-consuming checks
· Facilitate proof of information security between COURSE TOPICS
manufacturers, suppliers and service providers
· Identify suitable suppliers or service providers · TISAX , VDA-ISA and ISMS - An Overview
®
· Identify gaps in the company‘s information security · Introduction to information security management system
system (ISMS)
DEGREE
Certificate
I N F O R M AT I O N & C Y B E R S E C U R I T Y
H E R E A R E T H E L I N K S T O O U R L O C A L W E B S H O P S W H E R E Y O U C A N V I E W T H E C O U N T R Y- S P E C I F I C T R A I N I N G
PORTFOLIO:
UNITED ARAB
CHINA J A PA N PORTUGAL
E M I R AT E S
SAUDI AR ABIA
FRANCE MEXICO
YOUR E XPERT IN T ECHNICA L COMPE T ENCE DE VELOPMEN T
In addition to our open seminars, we offer you tailor-made further trainings that take place in your company. Just ask us for
more information. We offer subject-specific in-house seminars in 72 subject areas. We will be happy to tailor the seminars
exactly to your requirements.
Our in-house seminars are tailored to your company by top instructors and speakers – individual trainings as well as
seminars and courses for groups. Make the most of our customer advisors to gain qualified advice and personal support.
For companies that want to concentrate on their core competencies, we also take care of the planning, execution and
evaluation of personnel development and further training.
LO C A L TO YO U A R O U N D T H E WO R L D
Germany
Poland
Hungary
Bulgaria
Luxembourg
France
Spain Romania
Portugal
Tunisia China
Morocco Saudi-
Egypt Arabia UAE
Mexico
Algeria Vietnam
Philippines
Colombia India
Thailand
Singapore
Peru Indonesia
Chile
Argentina
YO U R B E N E F I T S
A R E YO U I N T E R E S T E D? YO U C A N R E AC H U S O N :
You can train up to 20 people at a time, saving costs. The
seminars either take place in your company or at one of the
150 TÜV Rheinland Academy sites worldwide. E-mail: [email protected]
Web: www.tuv.com/academy-training
Germany
12103 Berlin
Alboinstraße 56
TÜV Rheinland Akademie GmbH
www.tuv.com/academy-training
® TÜV, TUEV and TUV are registered trademarks. Any use and application requires prior consent. tra-int_001_global seminar catalogue