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EAPP (Survey Questionnaire)

The document contains a survey questionnaire for a fast food restaurant called Yoonmined Restaurant. The survey asks customers about their dining frequency, likelihood of recommending the restaurant, and ratings of various aspects of their experience related to food quality, service, and employees. It includes sections for personal background information, questions, indicators to rate answers, and a reflection log on understanding survey questionnaires as a research instrument.

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231 views5 pages

EAPP (Survey Questionnaire)

The document contains a survey questionnaire for a fast food restaurant called Yoonmined Restaurant. The survey asks customers about their dining frequency, likelihood of recommending the restaurant, and ratings of various aspects of their experience related to food quality, service, and employees. It includes sections for personal background information, questions, indicators to rate answers, and a reflection log on understanding survey questionnaires as a research instrument.

Uploaded by

Love Love
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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EAPP – SURVEY QUESTIONNAIRE

QUARTER 2 WEEK 3

PRE-ASSESSMENT
ACTIVITY
Indicators Extremely Important Not Unimportant Extremely
Important sure unimportant
Sense of
belonging
Fun and
enjoyment in
life
Warm
relationship with
others
Selffulfillment

Being well
respected
Excitement
A sense of
accomplishment
Security
Self-respect

1. Yes, it was because it is about ourselves and about daily life.


2. Yes, it was, the questionnaire was very clear because the questionnaire is about
ourselves.
3. There is no need to change or to improve the survey questionnaire that was given.
III. WHAT HAVE YOU LEARNED?
EXERCISE 1

EXERCISE 2.1
SURVEY OF CUSTOMER’S SATISFACTION IN FAST FOOD RESTAURANT

I. INTRODUCTION
Dear Customers,
Good Day! We, Yoonmined Restaurant, are providing you with the highest
standards of quality, service, value and cleanliness. We want to hear from you, your opinion
is very extraordinarily important in evaluating in our business. Thank you so much for
lending time for answering the survey. Have a nice day!

II. PERSONAL BACKGROUND


Name: _____________________
Age: ______________________
Gender: _____________________
Email Address: __________________
III.QUESTIONS
Please indicate your answer with each question on the space provided.
Q1. How often do you come in Yoonmined’s Restaurant?
Q2. Will you recommend Yoonmined’s Restaurant to your friends and family?

Indicators Strongly Agree Neutral Disagree Strongly


Agree Disagree
The food is
served hot

IIIIII IIII

The quality of IIIII IIIII


food is
excellent
The food is IIIIIIIII
tasty and I
flavorful
I was served
promptly

IIIII IIII I
Employees are
friendly and
courteous IIIIII IIII

Employees IIIIIIII II
speak clearly

The service is
excellent
IIIIIIIIII

Q10. How likely is it that you would come back?


◦ Very Likely ◦ Unlikely
◦ Likely ◦ Very Unlikely

EXERCISE 2.2
Indicators Strongly Agree Neutral Disagree Strongly Total
Agree Disagree
The food is 9 1 0 0 0 10
fresh
The menu 5 4 1 0 0 10
board was
easy to read

Employees 8 2 0 0 0 10
speak clearly

The menu 8 1 1 0 0 10
has a
good
variety of
items
The food is a 7 2 1 0 0 10
good
value for the
money
Employees 9 1 0 0 0 10
are
patient when
taking my
order

The 10 0 0 0 0 10
service is
excellent

REFLECTION LOG
In this module, I felt happy because I understand it well, fast and for me, this is the easiest
research instrument. I learned that Survey Questionnaire is one of the research instruments
but this instrument consists of a set of questions or other types of prompts that aims to
collect information from a respondent. Maybe, this is the easy module for now.

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