SITXWHS003 – IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES – Project

Teaching Team HOSPITALITY

Student Name KIRAN GURUNG Student No. CBC200238

Teacher ABDULRAHIM KHATRI Semester/Year FIRST/2020

Program Name and Code SIT40516 – CERTIFICATE IV IN COMMERCIAL COOKERY

Unit Name and Code SITXWHS003 – IMPLEMENT AND MONITOR WORK HEALTH & SAFETY PRACTICES

Assessment Description and ASSESSMENT A – PROJECT TASKS

Version

INSTRUCTIONS TO CANDIDATES

This assessment is made up of short answer questions.

 The questions are divided into tasks according to the elements within the unit of competence. There are eleven tasks in
this unit.
 You are required to provide a response to all questions in each section.
 You may source information to answer the questions from the learner guide, multimedia or paper-based resource for this
unit.
There may be variations to these Instructions to Candidates for specific examinations. Your Supervisor will explain any specific
requirements

Result Reassessment
S = Satisfactory S = Satisfactory
NS = Not Satisfactory NS = Not Satisfactory
NA = Not Assessed NA = Not Assessed

Assessment A  Project Tasks S | NS | NA S | NS | NA

Comments and Feedback:

The Students overall result

was: □ Satisfactory □ Unsatisfactory □ Resit Required
Student KIRAN GURUNG Examiner
Name Name
Student Examiner
KIRAN
Signature Signature

Date 30/05/2020 Date

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ASSESSMENT A – PROJECT

Learner assessment guide and evidence

This assessment requires you to:
 Complete a risk assessment.
 Implement and monitor adherence to workplace health and safety procedures.
 Coordinate consultative processes.
 Coordinate WHS training and the maintenance of records.
 Demonstrate management practices that must be implemented for compliance with WHS.

You are required to do the following.

 Complete the tasks.

 Organise a team meeting on WHS procedures.
 Answer all the questions.

Task 1: Complete a risk assessment

 You are required to complete a risk assessment in your workplace or a simulated workplace.
 You are required to identify risks in the workplace related to the following situations:
 Evacuation of staff and customers.
 Security management of cash, documents, equipment, keys or people.
 Handling chemicals and hazardous substances.
 Workplace accidents.
 Hazard identification and reporting.
 You are then required to complete a risk assessment matrix based on these risks to assess the risks
from most important to least important to address.

 Your trainer will give you the Assessment A - Risk Assessment template.
 Save the template locally to your computer and complete the risk assessment template.
 Place the risks you identified on the risk assessment matrix and prioritise at least three of these in
order from most important to least important to address.
 Save and submit your template to your assessor when completed.

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Task 2: Question and answer

Q1: What tasks do you complete when organizing a risk assessment?
=The tasks we complete when organizing a risk assessment are;
I. Discussing with team member
II. Organizing the documents
III. Discussing the results with team members

Q2: What steps are involved in a risk assessment according to your organisation’s
procedures?
=The steps which are involved in a risk assessment according to our organization’s
procedures are;
I. Identify the hazards
II. Decide who might be harmed and how
III. Evaluate the risks and decide on precautions
IV. Record your findings and implement them
V. Review your assessment and update if necessary

Q3: Who is involved in a risk assessment in your organisation?

=The following parties are involved in risk assessment;
I. Team member
II. Customers
III. Higher level management

Q4: Explain any new preventative measures that you would implement for the three areas you
identified in your risk assessment.
=The new preventive measures that we could implemented for risk assessment are;
I. Installed sprinkle system
II. Centralized monitor security system.
III. Formal training about handling the chemicals.

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Task 3: Action plan

 You are to create three new workplace health and safety procedures based on the risk assessment
you completed in Task 1.
 These need to be related to:
 evacuation of staff and customers
 security management of cash, documents, equipment, keys or people
 handling chemicals and hazardous substances
 workplace accidents.
 hazard identification and reporting.
 You need to complete an action plan for the three new WHS procedures.
 You need to include information about:
 the new procedure.
 who is responsible for implementation?
 areas and team members involved
 timeframe for roll-out of new procedures
 any training to educate team members on the new procedures
 when the new procedures will be reviewed for effectiveness.
 Your trainer will give you the Assessment A - Action plan template.
 Save the template locally to your computer and complete the action plan for the new WHS procedures
you are implementing in your workplace.
 Save and submit your template to your assessor when completed.

Task 4: Communicate new procedures

 You are to run a team meeting outlining the three new procedures you identified in Task 3.
 You will organise a suitable time for the meeting with your assessor and your team members.
 During the meeting you must include the following.
 Explanation of new WHS procedures.
 Any changes to WHS policies as a result of this.
 Any changes to hazard identification, risk assessment or reporting.
 Ask for input from team members about the new WHS procedures.
 Outline how the team’s ideas can be applied to the new WHS procedures.
 Outline when and how the new procedures will be rolled out to all team members.
 Explanation of how the new procedures comply with WHS legislation or hospitality
industry safety codes of practice/standards.
 Explanation of where documents of the new procedures can be accessed.
 Explanation of any training that will be provided to team members.
 You need to organise a meeting agenda and meeting invitations (as required in your organisation).
 You need to use appropriate tools and documentation during the meeting, for example, a PowerPoint
presentation, technological equipment (laptop, projector, etc.), handouts.
 Copies of the agenda, PowerPoint presentations and handouts are to be given to the assessor prior to
the meeting.
 Conduct your team meeting.
 Your assessor will use the provided checklist to assess your performance during the meeting.

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 SITXWHS003 – IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES – Project

Have you
completed this
You must complete the following tasks for this assessment task?
Yes No

Organised and distributed agenda.

Explained three new WHS procedures.

Used oral communication skills to explain WHS procedures and information on

safe work practices.

Consulted with staff about new WHS procedures.

Listened to and used team feedback to identify ways to improve WHS

procedures.

Provided an opportunity for staff members to contribute their views on current

and future WHS management practices.

Outlined how and when the new WHS procedures would be rolled out.

Explained how the new procedures comply with WHS legislation or industry
codes of practice/standards.

Explained any training that team members will undergo for the new procedures.

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Task 5: Question and answer

Q1: Did your team have any concerns or issues with the new WHS procedures you are
implementing? Briefly explain.
=Yes, some of my team member have issues with the new WHS procedures for the
implementation as it is quite expensive and time consuming.

Q2: How could these issues be overcome?

=These issues could be overcome by telling them that it is very important policies of the
organization and it is for the security concern of the organization.

Q3: What legislation or industry standards do your new procedures comply with?
=Work health and safety act 2011 is the industry standard legislation that the new
procedures comply with.

Q4: What issues did you identify during the consultation process and what action did you take
to resolve the issues?
=The issues we identify during the consultation process is it is difficult to consult during
the busy time as we cannot neglect our service to the customer so we should organize the
extra staffs in the roster.

Q5: Describe any feedback you’ve provided to management during or after the completion of
your consultation activities in Task 4.
=Suggested management to roster extra staffs on duty so that we can train the staffs
about the related topic and along with we can carry out our business activities.

Q6: Did you have to alter your plan to accommodate changing needs of the workplace or
employees? If so, describe how.
=Yes, we can put extra staffs on the roster so that training can be done and workplace
activities also can be carried out without any issues.

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Q7: Were the consultative processes effective in identifying issues and communicating with
staff? What improvements would you make for the future?
=Yes, the consultative processes were effective in identifying issues and communicating
with the staffs but some of the staffs did not attend the program so from next time we will
make sure all the staffs attend the program.

Task 6: Monitor WHS procedures

 Implement the three WHS procedures that you identified in Task 3.
 Monitor work operations and the use of the three new procedures in your area of responsibility over a
one-week period.
 Report on issues of non-compliance with the new WHS procedures and work health and safety
legislation, procedures and safe work practices.
 Document any action you intend to take as a result of your observations (hazards identified through
staff processes, who you will notify or consult with, training needs identified, reports to be completed,
etc.)
 Briefly comment on the effectiveness of existing procedures in maintaining the health, safety and
security of personnel and any recommendations for change.
 Your trainer will give you the Assessment A - Monitoring template.
 Save the template locally to your computer and complete the table monitoring the effectiveness of your
newly implemented changes.
 Save and submit your template to your assessor when completed.

Task 7: Question and answer

Q1: What action do you need to take as a result of your monitoring.
=We should re-train the staffs on regular basis to take as the result of the monitoring.

Q2: How will you implement these actions? Include information about timelines.
=We can implement these actions by;
I. Organize urgent meeting
II. Consult with staffs and
III. Schedule the training

Q3: Is there another area of WHS that you are concerned about after completing your
monitoring activities? Explain. How will you respond to this?
=No, there is no any another area of WHS that we are concerned about after complying
our monitoring activities.

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Q4: How do you monitor the day-to-day effectiveness of WHS practices in maintaining the
health, safety and security of personnel?
=We can monitor the day to day effectiveness of WHS practices by;
I. Observe them on daily basis.
I. Check the accident and incident reports.
II. Consult with manager and staffs.

Task 8: Training evaluation

 Select an area in relation to work health and safety.
 Observe, monitor and analyse an employee’s proficiency in completing the required tasks over a
week.
 Document your observations in a training needs analysis and make recommendations for further
training required.
 Organise and implement the appropriate training.
 Your trainer will give you the Assessment A - Training needs analysis.
 Save the template locally to your computer and complete the information regarding the training needs
of the employee you have monitored.
 Save and submit your template to your assessor when completed.

Task 9: Question and answer

Q1: Research two possible providers for the training needs you identify. Include information on
training costs and arrangements.
=The two training providers are;
I. Elite training institution. (HACCEP)
 3 weeks training
 Total costs 100 dollars
 Face to face and practicals with field visit.
II. Moon education and training institution. (Risk assessment)
 2 weeks training
 70 dollars
 Practicals and field visit.

Q2: How long does it take to arrange and complete the training from the time the training need
was identified?
=It takes around 2 weeks to arrange and complete the training from the time the training
need was identified.

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Q3: Has training improved the employee’s work practices? If so, explain what you have
observed. If not, describe what action you plan to take.
=Yes, the training improved the employees work practices which leads to less accidents in
the workplace.

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Task 10: Compliance

 Source and collect the following completed documentation in your workplace. If you are unable to
source them in your workplace, complete research online and locate them.
1. WHS consultation form
2. Hazard identification form
3. WHS incident/accident notification form
4. Risk control forms
5. Training action plans

 Your assessor will ask you about the purpose that each one is used for.
 Present these to your assessor during a meeting or save and submit them to your assessor.

Task 11: Question and answer

Q1: Explain the conventions you should follow to complete these forms.
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=The conventions we should follow to complete these forms are;

I. Legit
II. Accurate
III. complete

Q2: Which WHS legislation or codes of practice did you need to refer to or comply with when
implementing and monitoring the WHS procedure in Tasks 3, 4 and 6? Explain.
=Work health and safety act 2011 is the legislation we need to refer to when implementing
and monitoring the WHS procedures.

Q3: What data can you collect in your workplace to see the effectiveness of WHS procedures?
=The following data are required;
I. WHS compliance
II. Hazard identification form
III. Health and safety procedures
IV. Risk assessment

Q4: How often should WHS documents be referred to, to check the effectiveness of WHS
procedures?
=WHS documents should be referred to check the effectiveness of WHS procedures on
regular basis like weekly.

Q5: You notice that some team members are not stacking the shelves correctly and
according to work safety procedures in the storeroom. You have just seen some heavy
items stored on top. What is your response? When would you deal with this issue?
=In such situation we should Immediately deal with issue and if necessary, re-training
program should be organized.

Q6: You are looking through the WHS incident reports and notice that many of the forms are
difficult to read due to the illegibility of the handwriting. It is really important for anyone to
be able to read these documents in order to analyse the information in them. How and
when would you deal with this issue?

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=In such situation we should,

I. Try to fill the information systematically.
II. Explain the importance of forms to all the staffs.
III. Deal with this issue within a week.

Q7: What action can you take to minimise the use of printed materials and reduce waste when
organising WHS documentation?
=To minimize the use of printed materials and to reduce the waste we should records the
documents systematically and communicate via emails or messages to transfer the
information.

Q8: Explain the scheduled hazard identification activities that are required to be completed in
your workplace according to workplace legislation.
=The scheduled hazard identification activities are
I. Identify the hazards on regular basis
II. React on the reports in timely manner
III. Organize risk assessment
IV. Implement risk control
V. Monitor effectiveness

Q9: WHS legislation specifies that hazard identification should occur in which situations? List
four.
=The four situations are;
I. Before opening business
II. When we installed new equipment
III. Every time changes in legislation
IV. Any changes in work practices

Assessor checklist
To be completed by the assessor.

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Learner’s name: KIRAN GURUNG

Completed
Has the learner been able to: Assessor comments
Yes No
Explain relevant WHS information to
personnel.

Coordinate the consultative processes.

Provide opportunity for staff members to

contribute their views on current and
future WHS management practices.

Participate in risk assessments.

Implement workplace health and safety

procedures in three real or simulated
situations.

Monitor adherence to three workplace

health and safety procedures.

Complete a risk assessment.

Identify WHS training needs based on

staff monitoring.

Coordinate risk assessments, WHS

training and the maintenance of records
in relation to three situations specified.

Monitor the effectiveness of the WHS

system and identified:
 required adjustments
 staff training needs.

Choice Business College Pty Ltd

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Completed
Has the learner been able to: Assessor comments
Yes No
Demonstrate management practices that
must be implemented for compliance with
state or territory occupational health and
safety (OHS) or WHS legislation during
the three situations.
Know the purpose of data and reports to
provide reliable and timely input into the
management of workplace health, safety
and security.

Choice Business College Pty Ltd

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V 2.0 Last updated 22 November 2017