Computer Systems Servicing NC II Curriculum Guide
Computer Systems Servicing NC II Curriculum Guide
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
These are the specializations and their pre-requisites. These lists should be used as reference for curriculum maps.
AGRI-FISHERY ARTS
Specialization Number of Hours Pre-requisite
1. Agricultural Crops Production (NC I) 320 hours
2. Agricultural Crops Production (NC II)
updated based on TESDA Training Regulations published December 28, 640 hours
2013
3. Agricultural Crops Production (NC III) 640 hours Agricultural Crops Production (NC II)
4. Animal Production (Poultry-Chicken) (NC II) or
Animal Health Care Management (NC III) 320 hours Animal Production (Ruminants) (NC II) or
Animal Production (Swine) (NC II)
5. Animal Production (Poultry-Chicken) (NC II) 320 hours
updated based on TESDA Training Regulations published December 28,
2013
6. Animal Production (Large Ruminants) (NC II) 320 hours
updated based on TESDA Training Regulations published December 28,
2013
7. Animal Production (Swine) (NC II) 320 hours
updated based on TESDA Training Regulations published December 28,
2013
8. Aquaculture (NC II) 640 hours
9. Artificial Insemination (Large Ruminants) (NC II) 160 hours Animal Production (Large Ruminants) (NC II)
10. Artificial Insemination (Swine) (NC II) 160 hours Animal Production (Swine) (NC II)
11. Fish Capture (NC II) 640 hours
12. Fishing Gear Repair and Maintenance (NC III) 320 hours
13. Fish-Products Packaging (NC II) 320 hours
14. Fish Wharf Operation (NC I) 160 hours
15. Food Processing (NC II) 640 hours
16. Horticulture (NC III) 640 hours Agricultural Crops Production (NC II)
17. Landscape Installation and Maintenance (NC II) 320 hours
18. Organic Agriculture (NC II) 320 hours
19. Pest Management (NC II) 320 hours
20. Rice Machinery Operations (NC II) 320 hours
21. Rubber Processing (NC II) 320 hours
22. Rubber Production (NC II) 320 hours
23. Slaughtering Operations (Hog/Swine/Pig) (NC II) 160 hours
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 1 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
HOME ECONOMICS
Number of
Specialization Pre-requisite
Hours
1. Attractions and Theme Parks Operations with Ecotourism (NC II) 160 hours
2. Barbering (NC II) 320 hours
3. Bartending (NC II) 320 hours
4. Beauty/Nail Care (NC II) 160 hours
5. Bread and Pastry Production (NC II) 160 hours
6. Caregiving (NC II) 640 hours
7. Commercial Cooking (NC III) 320 hours Cookery (NC II)
8. Cookery (NC II) 320 hours
9. Dressmaking (NC II) 320 hours
10. Events Management Services (NC III) 320 hours
11. Fashion Design (Apparel) (NC III) 640 hours Dressmaking (NC II) or Tailoring (NC II)
12. Food and Beverage Services (NC II) 160 hours
updated based on TESDA Training Regulations published December 28,
2013
13. Front Office Services (NC II) 160 hours
14. Hairdressing (NC II) 320 hours
15. Hairdressing (NC III) 640 hours Hairdressing (NC II)
16. Handicraft (Basketry, Macrame) (Non-NC) 160 hours
17. Handicraft (Fashion Accessories, Paper Craft) (Non-NC) 160 hours
18. Handicraft (Needlecraft) (Non-NC) 160 hours
19. Handicraft (Woodcraft, Leathercraft) (Non-NC) 160 hours
20. Housekeeping (NC II) 160 hours
updated based on TESDA Training Regulations published December 28,
2013
21. Local Guiding Services (NC II) 160 hours
22. Tailoring (NC II) 320 hours
23. Tourism Promotion Services (NC II) 160 hours
24. Travel Services (NC II) 160 hours
25. Wellness Massage (NC II) 160 hours
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 2 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
INDUSTRIAL ARTS
Number of
Specialization Pre-requisite
Hours
1. Automotive Servicing (NC I) 640 hours
updated based on TESDA Training Regulations published December 28,
2013
2. Automotive Servicing (NC II) 640 hours Automotive Servicing (NC I)
3. Carpentry (NC II) 640 hours
4. Carpentry (NC III) 320 hours Carpentry (NC II)
5. Construction Painting (NC II) 160 hours
6. Domestic Refrigeration and Air-conditioning (DOMRAC) Servicing (NC
640 hours
II)
7. Driving (NC II) 160 hours
8. Electrical Installation and Maintenance (NC II) 640 hours
9. Electric Power Distribution Line Construction (NC II) 320 hours Electrical Installation and Maintenance (NC II)
10. Electronic Products Assembly and Servicing (NC II) 640 hours
updated based on TESDA Training Regulations published December 28, 2013
11. Furniture Making (Finishing) (NC II) 640 hours
12. Instrumentation and Control Servicing (NC II) 320 hours Electronic Products Assembly and Servicing (EPAS) (NC II)
13. Gas Metal Arc Welding (GMAW) (NC II) 320 hours Shielded Metal Arc Welding (SMAW) (NC II)
14. Gas Tungsten Arc Welding (GTAW) (NC II) 320 hours Shielded Metal Arc Welding (GMAW) (NC II)
15. Machining (NC I) 640 hours
16. Machining (NC II) 640 hours Machining (NC I)
17. Masonry (NC II) 320 hours
18. Mechatronics Servicing (NC II) 320 hours Electronic Products Assembly and Servicing (EPAS) (NC II)
19. Motorcycle/Small Engine Servicing (NC II) 320 hours
20. Plumbing (NC I) 320 hours
21. Plumbing (NC II) 320 hours Plumbing (NC I)
22. Refrigeration and Air-Conditioning (Packaged Air-Conditioning Unit Domestic Refrigeration and Air-conditioning (DOMRAC)
640 hours
[PACU]/Commercial Refrigeration Equipment [CRE]) Servicing (NC III) Servicing (NC II)
23. Shielded Metal Arc Welding (NC I) 320 hours
24. Shielded Metal Arc Welding (NC II) 320 hours Shielded Metal Arc Welding (NC I)
25. Tile Setting (NC II) 320 hours
26. Transmission Line Installation and Maintenance (NC II) 640 hours Electrical Installation and Maintenance (NC II)
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 3 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Number of
Specialization Pre-requisite
Hours
1. Animation (NC II) 320 hours
2. Broadband Installation (Fixed Wireless Systems) (NC II) 160 hours Computer Systems Servicing (NC II)
3. Computer Programming (.Net Technology) (NC III) 320 hours
updated based on TESDA Training Regulations published December 28,
2013
4. Computer Programming (Java) (NC III) 320 hours
updated based on TESDA Training Regulations published December 28,
2013
5. Computer Programming (Oracle Database) (NC III) 320 hours
updated based on TESDA Training Regulations published December 28,
2013
6. Computer Systems Servicing (NC II) 640 hours
updated based on TESDA Training Regulations published December 28,
2007
7. Contact Center Services (NC II) 320 hours
8. Illustration (NC II) 320 hours
9. Medical Transcription (NC II) 320 hours
10. Technical Drafting (NC II) 320 hours
11. Telecom OSP and Subscriber Line Installation
320 hours Computer Systems Servicing (NC II)
(Copper Cable/POTS and DSL) (NC II)
12. Telecom OSP Installation (Fiber Optic Cable) (NC II) 160 hours Computer Systems Servicing (NC II)
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 4 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Course Description
This is an introductory course that leads to a Computer Systems Servicing National Certificate Level II (NC II). It covers seven (7) common competencies that a
student ought to possess: 1) application of quality standards, 2) computer operations; 3) performing mensuration and calculation; 4) preparation and interpretation of
technical drawing; 5) the use of hand tools; 6) terminating and connecting electrical wiring and electronics circuits; and 7) testing electronics components; and four (4) core
competencies, namely, 1) installing and configuring computer systems, 2.) setting up computer networks, 3) setting up computer servers, and 4) maintaining and repairing
computer systems and networks.
Introduction The learners demonstrate The learners shall be able to The learners…
1. Basic concepts in computer an understanding of the demonstrate common 1. Explain basic concepts in computer systems
systems servicing basic concepts and competencies in computer servicing
2. Relevance of the course underlying theories in systems servicing as prescribed 2. Discuss the relevance of the course
3. Career opportunities computer systems by TESDA Training Regulations 3. Explore career opportunities in computer systems
servicing servicing
1. Assessment of Personal The learners demonstrate The learners shall be able to LO 1. Recognize Personal Entrepreneurial TLE_PECS7-12-
Competencies and Skills an understanding of one’s prepare an activity plan that Competencies and Skills (PECs) needed in 00-1
(PECs) vis-à-vis PECs of a PECs in computer systems aligns with the PECS of a computer systems servicing
practicing entrepreneur/ servicing practitioner/entrepreneur in 1.1 Compare one’s PECs with those of a practitioner/
employee computer systems servicing entrepreneur
1.1 Characteristics 1.2 Align one’s PECs with those of a practitioner/
1.2 Attributes entrepreneur
1.3 Lifestyle 1.3 Assess one’s PECs
1.4 Skills 1.4 Assess practitioner’s PECs
1.5 Traits
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 5 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
2. Analysis of PECs compared
to those of a practitioner
3. Align one’s PECs based on
the results of the
assessment
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 6 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
1. Strengthening and The learners demonstrate The learners shall be able to LO 2. Develop and strengthen personal TLE_PECS7-12-
developing further one’s an understanding of one’s create a plan of action that competencies and skills (PECs) needed in 00-2
PECs PECs in computer systems strengthens/develops one’s computer systems servicing
servicing PECs in computer systems 2.1 Identify areas for improvement, development
servicing and growth
2.2 Align one’s PECs according to his/her
business/career choice
2.3 Create a plan of action that ensures success of
his/her business/career choice
Market (Town) The learners demonstrate The learners shall be able to LO 1. Recognize and understand the market in TLE_EM7-12-00-
1. Key concepts of market an understanding of the create a business vicinity map computer systems servicing 1
2. Players in the market concepts of environment reflective of the potential 1.1 Identify the players/ competitors within the
(competitors) and market and how they computer systems servicing town
1. Products & services relate to the field of market in the locality/town 1.2 Identify the different products/services
available in the market computer systems available in the market
servicing, particularly in
one’s town/ municipality
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 7 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
2.4 Survey
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 8 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
1. Product development The learners demonstrate The learners shall be able to LO 4. Develop a product/service in computer TLE_EM7-12-00-
2. Key concepts in developing an understanding of create a business vicinity map systems servicing 4
a product concepts of environment reflective of the potential 4.1 Identify what is of “value” to the customer
3. Finding Value and market and how they computer systems servicing 4.2 Identify the customer
4. Innovation relate to computer market within the locality/town 4.3 Explain what makes a product unique and
4.1 Unique Selling systems servicing, competitive
Proposition (USP) particularly in one’s 4.4 Apply creativity and innovative techniques to
town/municipality develop marketable product
4.5 Employ a USP to the product/service
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 9 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
2.1 Criteria Techniques 5.1 Enumerate various criteria and steps in selecting
a business idea
5.2 Apply the criteria/steps in selecting a viable
business idea
5.3 Determine a business idea based on the
criteria/techniques set
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 10 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Work order and standard The learners demonstrate The learners shall be able to LO 1. Assess quality of received materials TLE_IACSS9-
operating procedures an understanding of apply quality standards in 1.1 Obtain work instruction in accordance with 12AQS-Ia-1
Specification of materials concepts and underlying computer systems servicing standard operating procedures
and components principles in applying 1.2 Check the received materials against workplace
- Wires quality standard in standards and specifications
- Cables computer systems 1.3 Identify and isolate faulty materials related to
- Electrical tape servicing work
Components 1.4 Record and/ or report defects and any identified
- Resistors causes to the supervisor concerned in
- Capacitors accordance with workplace procedures
- Integrated circuits 1.5 Replace faulty materials in accordance with
- Diodes workplace procedures
- Transistor
Faults
- Factory defects
- Nonconformity to
specifications
- Nonconformity to
government standards
and PECs,
environmental code
- Safety defects
Recording and reporting
procedures
- Parts identification
- Component
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 11 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
identification
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 12 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 13 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Checking quality output
procedures
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 14 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 2: PERFORMING COMPUTER OPERATIONS (PCO)
Task identification The learners demonstrate The learners shall be able to LO 1. Plan and prepare for task to be TLE_IACSS9-
- Planning and understanding of perform computer operations undertaken 12PCO-Ic-d-4
- Preparing concepts and underlying based on a given tasks 1.1 Determine requirements of task in accordance
Operational health and principles in performing with the required output
safety (OHS) guidelines computer operations 1.2 Select appropriate hardware and software
and procedures according to task assigned and required outcome
Computer hardware 1.3 Plan a task to ensure that OHS guidelines and
- Keyboard procedures are followed
- Mouse 1.4 Follow client-specific guidelines and procedures
- Hard drives 1.5 Apply required data security guidelines in
- Monitor accordance with existing procedures
- System Unit
Computer application
software
Types of program/ LO 2. Input data into computer TLE_IACSS9-
application software 2.1 Enter the data into the computer using 12PCO–Id-e-5
- word processing appropriate program/application in accordance
- web browsers with company procedures
- internet 2.2 Check the accuracy of information and save the
Data processing information in accordance with standard
Checking and saving operating procedures
information 2.3 Store inputted data is in storage media according
Storage devices to requirements
- primary 2.4 Perform work within ergonomic guidelines
- secondary
Work Ergonomic
Desktop icons LO 3. Access information using computer TLE_IACSS9-
- Directories 3.1 Select correct program/application based on 12PCO-Ie-f-6
- Files and folders job requirements
- Recycle bin 3.2 Access program/application containing the
Keyboard techniques information required according to company
- Proper handling procedures
- Shortcut keys 3.3 Select, open, and close desktop for navigation
Keyboard care and purposes
maintenance 3.4 Carry out keyboard techniques in line with OHS
requirements
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 15 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Computer application LO 4. Produce output/ data using computer TLE_IACSS9-
software system 12PCO-If-7
Computer peripherals 4.1 Process entered data using appropriate software
- Printer commands
Storage devices 4.2 Print out data as required using computer
hardware /peripheral devices in accordance with
standard operating procedures
4.3 Transfer files and data between compatible
systems using computer software,
hardware/peripheral devices in accordance with
standard operating procedures
Requirements for Internet LO 5. Use basic functions of a www- browser TLE_IACSS9-
search to locate information 12PCO-Ig-h-8
- browsers 5.1 Establish information requirements for internet
- URL search
- search engine 5.2 Launch browser
- bookmark 5.3 Load search engine
- link 5.4 Enter appropriate search criteria/or URL of site
5.5 Follow relevant links to locate required
information
5.6 Bookmark useful pages and print as required
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 16 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
- Backing up files
- Deleting unwanted files
- Updating antivirus
database/using more
appropriate anti virus
program
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 17 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 3: PERFORMING MENSURATION AND CALCULATION (PMC)
Types of components and The learners demonstrate The learners shall be able to LO 1. Select measuring instruments TLE_IACSS9-
objects to be measured: an understanding of accurately measure and 1.1 Identify object/s or component to be measured 12PMC-IIa-b-10
- Memory concepts and underlying calculate based on a given tasks 1.2 Obtain correct specifications from relevant
- Data storage capacity principles in performing source
- Processor measurements and 1.3 Select measuring tools in line with job
- Video card calculations requirements
Correct specifications from
relevant sources
Measuring tools
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 18 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Proper storage of 3.2 Identify tasks to be undertaken for proper
instruments storage of instruments according to
manufacturer’s specifications and standard
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 19 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 4: PREPARING AND INTERPRETING TECHNICAL DRAWING (PITD)
Basic symbols The learners demonstrate The learners shall be able to LO 1. Identify different kinds of technical TLE_IACSS9-
Basic elements and understanding of prepare and interpret technical drawings 12PITD-IIf-g-13
- Schematic diagram concepts and underlying drawings and work plans 1.1 Select correct technical drawing in accordance
- Charts principles in preparing accurately with the job requirement
- Block diagrams and interpreting technical 1.2 Segregate technical drawings in accordance with
- Layout plans drawings and work plans the types and kinds of drawings
- Loop diagram for computer systems
servicing
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 20 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
instruments
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 21 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
4.2 Record technical drawings and prepare an
inventory in accordance with company
procedures
4.3 4.3 identify tasks to be undertaken for proper
storage of instruments according to company
procedures
LESSON 5: USING HAND TOOLS (UHT)
Identifying and selecting The learners demonstrate The learners shall be able to use LO 1. Plan and prepare for tasks to be TLE_IACSS9-
different types and uses of an understanding of the hand tools and equipment for undertaken 12UHT-IIIa-17
hand tools use of hand tools and computer systems servicing 1.1 Identify tasks to be undertaken properly
Uses of different hand equipment for computer 1.2 Identify and select appropriate hand tools
tools. systems servicing according to the task requirements
Operating hand tools LO 3. Use appropriate hand tools and test TLE_IACSS9-
Safety procedures using equipment 12UHT-IIIc-19
handling tools 3.1 Use tools according to tasks undertaken.
Personal Protective 3.2 Observe all safety procedures in using tools at all
Equipment (PPE) times and use appropriate PPE
Documentation process 3.3 Report malfunctions, unplanned or unusual
events to the supervisor
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 22 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Storing of hand tools
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 23 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 6: TERMINATING AND CONNECTING ELECTRICAL WIRING AND ELECTRONICS CIRCUIT (TCEW)
Material specification The learners demonstrate The learner shall be able to LO 1. Plan and prepare for termination/ TLE_IACSS9-
- Assorted wires and an understanding of demonstrate proper termination connection of electrical wiring/ electronics 12TCEW-IIIe-f-
cables concepts and underlying and connection of electrical circuits 21
Task requirements principles in terminating wiring and electronics circuits 1.1 Check materials according to specifications and
- Splicing and connecting electrical tasks
- Jointing wiring and electronics 1.2 Select appropriate tools and equipment according
- Soldering circuits to task requirements
• Tools and equipment 1.3 Follow planned task to ensure OHS guidelines
- Pliers and procedure
- Cutters 1.4 Prepare electrical wiring/electronics circuits
- Screw driver correctly for connecting/terminating in
- Soldering gun accordance with instruction and work site
- Multitester procedures
• OH&S guidelines and
procedures
Electrical wiring diagram
Electronics kit
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 24 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
termination/ connection in
accordance with the job
specification
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 25 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Proper procedure in LO 3: Test termination/connections of TLE_IACSS9-
conducting testing of electrical wiring/electronics circuits 12TCEW-IIIi-j-
termination/connection of 3.1 Conduct complete testing of 23
electrical wiring/electronics termination/connection of electrical
circuits wiring/electronics circuits in compliance with
Proper procedure in specifications and regulations using appropriate
checking wirings and procedures and equipment
circuits using specified 3.2 Check wirings and circuits using specified testing
testing procedures procedures
Protocol in responding to 3.3 Respond to unplanned events or conditions in
unplanned conditions accordance with established procedures
LESSON 7: TESTING ELECTRONIC COMPONENTS (TEC)
Work instructions The learners demonstrate The learners shall be able to test LO 1: Determine criteria for testing electronics TLE_IACSS9-
Job order an understanding of electronic components components 12TEC-IVa-c-24
Work coordination process concepts and underlying 1.1 Obtain and clarify work instructions based on job
Documentations and principles in testing order or client requirements
interpretations of electronic components 1.2 Consult responsible person for effective and
data/testing criteria proper work coordination
Testing criteria 1.3 Obtain and interpret data sheets/application
- Controls notes based on manufacturer’s specifications
- Effectiveness 1.4 Define testing criteria to ensure that components
- Efficiency meet technical and quality requirements
- Bug detection 1.5 Document and communicate testing criteria to
- Functionality, including relevant personnel
flow
- Interoperability
- Performance
- Reliability
- Operating parameters
Testing methods for LO 2: Plan an approach for components testing TLE_IACSS9-
electronic components 2.1 Identify various testing methods based on types 12TEC-IVc-e-25
- Automated of electronic components
- Debugging 2.2 Determine characteristics and appropriateness of
- Inspection testing methods to be used during development
- Platform testing and on completion
- Prototyping
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 26 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Testing strategies for 2.3 Consider/select testing methods in relation to
electronic components appropriate testing strategy
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 27 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
- Passive testing 2.4 Develop plan for testing components at specified
- Dynamic testing points during development and on completion
- In-circuit testing 2.5 Prepare and check required test and measuring
Procedure in checking and instruments and tools in accordance with
testing operation in established procedures
accordance with 2.6 Establish records system to document testing
established procedures results, including problems and faults
Records systems
- metadata that includes:
o description of fault
o identification of code
o user responses
o written or verbal
comments
o quantitative data
o remedial action
taken
o retest result
o date
o tester's details
- questionnaire
- survey
-
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 28 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
detected problems faults 3.4 Resolve detected problems and faults during
testing in accordance with agreed project or
industry practice
3.5 Evaluate final products against the determined
criteria
3.6 Submit to relevant personnel the documented
and summarized evaluation report of the testing
process
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 29 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Types and parts of The learners demonstrate The learners shall be able to LO 1. Assemble computer hardware TLE_IACSS9-
computers an understanding of install and configure computer 1.1 Plan unit assembly to ensure OHS policies and 12ICCS-Ia-e-28
Computer operating concepts and principles in systems based on established procedures are followed in accordance with
systems installing configuring procedures and system systems requirements
Windows / MAC OS X computer systems requirements 1.2 Prepare unit assembly to ensure OHS policies
/Linux and procedures are followed in accordance with
Peripheral devices systems requirements
Computer systems design 1.3 Identify materials necessary to complete the
Computer assembly work in accordance with established procedures
procedures and check against system requirements
Power ON self-test and 1.4 Obtain materials necessary to complete the work
basic-input-output-system in accordance with established procedures and
(BIOS) configuration check against system requirements
procedures 1.5 Obtain tools, equipment and testing devices
CMOS needed to carry out installation work in
Motherboards accordance with established procedures and
Multimedia storage check for correct operation and safety
devices: 1.6 Assemble computer hardware in accordance with
- Video cards established procedures and system requirements
- Sound cards 1.7 Perform BIOS configuration in accordance with
- Graphical user interface hardware requirements
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 30 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
procedures
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 31 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Desktop PC interface/ hook 2.2 Prepare customized installers in accordance with
up procedures software utilization guide and end user
Application packages and agreement
use of application 2.3 Carry out installation of portable applications in
programs accordance with software user guide and
Bootable devices software license
- -CD/DVD bootable
- -USB bootable using
Rufus software
- -USB bootable using
diskpart/CMD
Software installers
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 32 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Virtualization software
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 33 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Disk management software 4.2 Carry out variation to application software in
Antivirus / diagnostic accordance to customer/ client requirements
software 4.3 Access software updates in accordance with
Device drivers manufacturer’s recommendations and
Drivers/Software update requirements
procedures 4.4 Install software updates in accordance with
- Application software manufacturer’s recommendations and
license agreements requirements
- Stress-testing
procedures
- 5S and 3Rs
environmental policies
Computer network The learners demonstrate The learners shall be able to set LO 1 Install network cables TLE_IACSS9-
concepts an understanding of up computer networks based 1.1 Plan cable routes in accordance with network 12SUCN-IVa-j-33
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 34 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Network cable installation concepts and principles in established procedures and design and actual installation site
Copper cable splicing and setting up computer system requirements for 1.2 Determine cable routes in accordance with
cable testing networks hardware network design and actual installation site
Fiber optic cables splicing 1.3 Identify necessary network materials in
and installation accordance with established procedures and
requirements check against system requirements
Philippine Electrical Code 1.4 Obtain necessary network materials in
relevant to data connection accordance with established procedures and
OHS standards and 5S check against system requirements
principles
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 35 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Practicing 3Rs (reduce, 1.5 Obtain tools, equipment, and testing devices in
reuse, recycle/recover) accordance with established procedures
3Rs environmental policies 1.6 Check tools, equipment and testing devices in
Managing waste from accordance with established procedures
electrical and electronic 1.7 Follow OHS policies
equipment (WEEE) 1.8 Use appropriate PPE
1.9 Perform copper cable splicing based on Electronic
Industries Alliance / Telecommunications
Industry Association (EIA/TIA) standards
1.10 Install network cables and cable raceways in
accordance with established procedures and
installation requirements
1.11 Perform installation work and check for
unnecessary damage that has occurred and
complies with requirements
1.12 Follow OHS standards and 5S principles
according to enterprise requirements
1.13 Dispose excess components and materials
based on WEEE directives and 3Rs waste
management program
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 36 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
- IP config
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 37 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
IPV4 and IPV6
IP addressing
- Class A
- Class B
- Class C
- Class D
- Class E
Subnetting/Subnet Mask
Contingency procedures in
response to unplanned
events and conditions
Remote desktop
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 38 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Wireless network Interface
card
Wired Network Interface
Card
Firewall configuration
Network operating systems The learners demonstrate The learners shall be able to set LO 1: Set up user access TLE_IACSS9-
(NOS) features an understanding of up computer servers based on 1.1 Create user folder in accordance with Network 12SUCS-IIIa-e-
User access level concepts and principles in acceptable standards and operating system features 37
configurations setting up computer hardware 1.2 Configure user access level based on NOS
Network policies and servers features
services 1.3 Establish network access policies/end user
Set up peer-to-peer (P2P) requirements
network access 1.4 Perform security check in accordance with
established network access policies/end user
requirements
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 39 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
operation NOS installation procedures
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 40 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
2.3 Confirm network services based on user/system
Procedures in respond to requirements
unplanned events and 2.4 Check operation of network services based on
condition user/system requirements
Domain Name Server 2.5 Respond to unplanned events or conditions in
(DNS) accordance with established procedures
Domain controller (active
directory)
File server
Dynamic Host
Configuration Protocol
(DHCP) server
Printer server
Web
applications/technologies
Setting up client/user
access and security
Setting up and configuring
servers
Installing and configuring
modules/add-ons
Configuration of network
services
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 41 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Enterprise policies and 3.1 Undertake predeployment procedures based on
procedures enterprise policies and procedures
End-user requirements 3.2 Undertake operation and security check based on
Enterprise policies and end-user requirements
procedures 3.3 Prepare reports according to enterprise policies
Documentation and making and procedures
reports 3.4 Complete reports according to enterprise policies
and procedures
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 42 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 11: MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS (MRCN)
Procedures in planning and The learners demonstrate The learners shall be able to LO 1. Plan and prepare for maintenance and TLE_IACSS9-
preparing maintenance and an understanding of maintain and repair computer repair 12MRCN-IIa-e-
diagnoses of faulty concepts and principles in systems and networks based on 1.1 Plan maintenance and/ or diagnosis of faults in 40
computer and networks maintaining and repairing acceptable standards in line with job requirements
systems computer systems and computer’s software and 1.2 Prepare maintenance and/ or diagnosis of faults
Tools and tests equipment networks hardware in line with job requirements
PC specifications 1.3 Obtain tools, equipment, and testing devices
OHS policies and needed for correct operation and safety
procedures 1.4 Check tools, equipment, and testing devices
Maintenance of computer needed for correct operation and safety
systems and networks 1.5 Obtain materials necessary to complete the work
Planning and preparing for in accordance with established procedures and
maintenance check against job requirements
Computer systems 1.6 Follow OHS policies and procedures in line with
maintenance procedures job requirements
PC systems 1.7 Check computer systems and networks for
Computer operations maintenance against job/ service order or
Electronic fault findings instructions and specifications
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 43 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
systems and networks 2.1 Use appropriate PPE in line with standard
function procedures
Maintenance of computer 2.2 Check normal function of computer systems and
systems and networks networks in accordance with manufacturer’s
Repair or replace faulty instructions
system 2.3 Perform scheduled/ periodic maintenance in
Contingency procedures in accordance with manufacturer’s requirements
response to unplanned 2.4 Repair materials when needed in accordance
events and conditions with established procedures
Use and operation of tools, 2.5 Replace materials when needed in accordance
instruments, and testing with establish procedures
devices 2.6 Respond to unplanned events or conditions in
Occupational health and accordance with established procedures
safety policies and
procedures
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 44 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Job service order forms or
checklist
Problem solving in
emergency situation
Procedures in maintenance
scheduling
Preventive maintenance of
computer system and
network
- Operating system
update
- Backup scheduling
- Creating restore point
- Guarding against virus
Cleaning computer systems
and networks
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 45 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
emergency situation
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 46 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
Corrective action 4.2 Replace defective components or parts without
- Hardware configuration damage to the surrounding environment or
- Software configuration services
4.3 Install correct components or parts without
damage to the surrounding environment or
services
4.4 Make the necessary adjustments in accordance
with established procedures
4.5 Respond to unplanned events or conditions in
accordance with established procedures
Testing methods and LO 5. Inspect and test the computer systems TLE_IACSS9-
procedures and networks 12MRCN-IVf-j-44
Documentation and making 5.1 Undertake final inspection so that the
reports configuration conforms to the manufacturer’s
Waste management instructions/manual
OHS standards and 5S 5.2 Ensure that the configuration conforms to the
principles manufacturer’s instructions/manual
Practicing 3Rs 5.3 Check/ test computer systems and networks to
3Rs environmental policies ensure safe operation
5.4 Follow OHS standards and 5S principles
Managing waste from
according to enterprise policies
electrical and electronic
5.5 Clean worksite and make sure it is clear from all
equipment (WEEE)
debris and left in safe condition in accordance
with company procedures
5.6 Dispose of excess components and materials
based on WEEE directives and 3Rs waste
management program
5.7 Prepare report according to company
requirements
5.8 Complete report according to company
requirements
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 47 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
GLOSSARY
Computer system - The complete computer comprises the central processing unit (CPU), memory and related electronics (main cabinet), all the peripheral
devices connected to it, and its operating system. Computer systems fall into two broad divisions: clients and servers. Client
machines fall into three categories from low to high end: laptop, desktop, and workstation. Servers range from small to large: low-
end,
Computer network - midrange,
A collectionand mainframes.
of computers and other hardware interconnected by communication channels that allow sharing of resources and
(or network) information. Where at least one process in one device is able to send/receive data to/from at least one process residing in a remote
device, then the two devices are said to be in a network. It is a group of devices connected to each other. Networks may be
classified
into a wide variety of characteristics, such as the medium used to transport the data, communications protocol used, scale,
Configuration - topology,
The makeup benefit, and organizational
of a system; scope.
to "configure" is to choose options in order to create a custom system. “Configurability” is a system’s ability
to be changed or customized.
Connector - Any plug and socket that links two devices together. Although taken for granted and rarely in the limelight, connectors are a huge
industry, and the quality of these components is more critical than most people would imagine. When not designed or
constructed properly, they often become the weakest element in an electronic system.
Display adapter - A plug-in card in a desktop computer that converts the images created in the computer to the electronic signals required by the
monitor. It determines the maximum resolution, refresh rate, and number of colors that can be displayed, which the monitor must
also be able to support. On many PC motherboards, the display adapter circuits are built into the chipset, and an accelerated graphics
port
Expansion board - (AGP)
A cardcircuit
printed or peripheral component
board that plugs intointerconnect
an expansion(PCI)
slot card is not required.
and extends the computer's capability to control a peripheral device. All the
boards (cards) that plug into a computer's bus are expansion boards, such as display adapters, disk controllers, network adapters,
and sound cards.
Expansion bus - An input/output bus typically comprises a series of slots on the motherboard. Expansion boards (cards) are plugged into the bus.
Inudstry standard architecture (ISA) and PCI are the common expansion buses in a personal computer (PC).
Graphical User Interface - A graphics-based user interface that incorporates movable windows, icons, and a mouse. The ability to resize application windows
and
change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. GUIs have become the standard
way users interact with a computer, and the major GUIs are the Windows and Mac interfaces along with Motif for Unix and the
LAN local area network) - GNOME
A computerandnetwork
KDE interfaces for Linux. computers in a limited area such as a home, school, computer laboratory, or office building
that interconnects
using network media. The defining characteristics of LANs, in contrast to wide area networks (WANs), include their usually higher
data- transfer rates, smaller geographic area, and lack of a need for leased telecommunication lines.
Motherboard - Also called the “system board,” it is the main printed circuit board in an electronic device, which contains sockets that accept additional
boards. In a desktop computer, the motherboard contains the CPU, chipset, PCI bus slots, AGP slot, memory sockets, and
controller circuits for the keyboard, mouse, disks, and printer. It may also have built-in controllers for modem, sound, display and
network, obviating the need to plug in a card.
Networks - see computer network
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 48 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 49 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Technology-Livelihood Education and Technical-Vocational Track specializations may be taken between Grades 9 to 12.
Schools may offer specializations from the four strands as long as the minimum number of hours for each specialization is met.
Please refer to the sample Curriculum Map on the next page for the number of semesters per ICT specialization and those that have pre-requisites. Curriculum Maps may
be modified according to specializations offered by a school.
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 50 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Computer Programming (.Net Technology) (NC III)+ Contact Center Services (NC II)
updated based on TESDA Training Regulations released December 28, 2013
4 sems 4 sems
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 51 of 32
2016
K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
Reference:
Technical Education and Skills Development Authority-Qualification Standards Office. Training Regulations for Computer Systems Servicing NC II. Taguig City,
Philippines: TESDA, 2013.
K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May *LO – Learning Outcome Page 52 of 32
2016