BTI 7000 Troubleshooting Guide
BTI 7000 Troubleshooting Guide
Preface
xii
1.0
State management 1-1
1.1 Entity management ..................................................................................................................................................................... 1-2
1.2 Telcordia state model .................................................................................................................................................................. 1-3
1.2.1 Expansion shelf state transitions ........................................................................................................................................ 1-3
1.2.2 Equipment state transitions ................................................................................................................................................ 1-4
1.2.3 Optical Amplifier state transitions ....................................................................................................................................... 1-8
1.2.4 Automatic in-service (AINS) state transitions ................................................................................................................... 1-12
1.2.5 Transponder transceiver port out-of-service state transitions .......................................................................................... 1-12
1.2.6 Transponder transceiver port in-service state transitions ................................................................................................. 1-20
1.2.7 Protection Switching Group Transition Table ................................................................................................................... 1-23
1.3 Telcordia state attributes ........................................................................................................................................................... 1-24
1.3.1 PST and PSTQ values ..................................................................................................................................................... 1-24
1.3.2 IS — In service ................................................................................................................................................................. 1-24
1.3.3 OOS — Out of service ...................................................................................................................................................... 1-25
1.3.4 NR — Normal ................................................................................................................................................................... 1-25
1.3.5 ANR — Abnormal ............................................................................................................................................................. 1-25
1.3.6 AU — Autonomous ........................................................................................................................................................... 1-25
1.3.7 MA — Management .......................................................................................................................................................... 1-26
1.3.8 MAANR — Management and abnormal ........................................................................................................................... 1-26
1.3.9 AUMA — Autonomous and management ........................................................................................................................ 1-26
1.3.10 SST values ..................................................................................................................................................................... 1-27
1.3.11 AINS — Automatic in service ......................................................................................................................................... 1-27
1.3.12 COMM — Communication error ..................................................................................................................................... 1-28
1.3.13 FLT — Fault .................................................................................................................................................................... 1-28
1.3.14 FRCD — Forced ............................................................................................................................................................. 1-28
1.3.15 LKDO — Locked out ....................................................................................................................................................... 1-28
2.0
Clearing alarms 2-1
2.1 Events, conditions and alarms .................................................................................................................................................... 2-2
2.1.1 Events ................................................................................................................................................................................. 2-2
2.1.2 Conditions ........................................................................................................................................................................... 2-2
2.1.3 Alarms ................................................................................................................................................................................ 2-3
2.1.4 Alarm severity codes .......................................................................................................................................................... 2-3
2.1.5 Configuring alarm severity .................................................................................................................................................. 2-3
2.1.6 Alarm thresholds ................................................................................................................................................................. 2-4
2.1.7 Setting thresholds ............................................................................................................................................................... 2-4
2.1.8 Autoshutdown ..................................................................................................................................................................... 2-4
2.1.9 Laser on/off ......................................................................................................................................................................... 2-5
2.1.10 Alarm masking and alarm hierarchy ................................................................................................................................. 2-5
2.1.11 Alarm codes ...................................................................................................................................................................... 2-5
2.1.12 AID-to-event mapping (REPT EVT) ............................................................................................................................... 2-16
2.1.13 AID-to-condition mapping (REPT ALM) .......................................................................................................................... 2-22
2.1.14 Environmental alarm types and descriptions .................................................................................................................. 2-30
2.2 Alarms ...................................................................................................................................................................................... 2-32
2.2.1 AIS-O (Alarm Indication Signal, Optical Level) ................................................................................................................. 2-32
2.2.1.1 Clearing an AIS-O alarm indication signal, optical level alarm ................................................................................. 2-32
2.2.2 APSD (Automatic Power Shutdown) ................................................................................................................................ 2-33
2.2.2.1 Clearing a APSD automatic power shutdown alarm ................................................................................................ 2-34
2.2.3 AMPCOND (Amplifier Conditioning) ................................................................................................................................. 2-34
2.2.3.1 Clearing an AMPCOND amplifier conditioning alarm ............................................................................................... 2-36
2.2.4 BDI (Backward Defect Indication) ..................................................................................................................................... 2-37
2.2.4.1 Clearing a BDI backward defect indication alarm .................................................................................................... 2-38
2.2.5 BWMISM (Bandwidth Mismatch) ...................................................................................................................................... 2-38
2.2.5.1 Clearing a BWMISM bandwidth mismatch alarm ..................................................................................................... 2-39
2.2.6 CHNDFC (Channel Count Deficiency) ............................................................................................................................. 2-39
2.2.6.1 Clearing a CHNDFC channel count deficiency alarm .............................................................................................. 2-39
2.2.7 CNXMEA (Connection Mismatch) .................................................................................................................................... 2-40
2.2.7.1 Clearing a CNXMEA connection mismatch alarm .................................................................................................... 2-41
2.2.77 REPLUNITHTAS (Circuit Pack High Temperature Automatic Shutdown) .................................................................... 2-203
2.2.77.1 Clearing a REPLUNITHTAS Circuit Pack High Temperature Automatic Shutdown alarm .................................. 2-204
2.2.78 REPLUNITMEA (Circuit Pack Mismatch) ..................................................................................................................... 2-205
2.2.78.1 Clearing a REPLUNITMEA circuit pack mismatch alarm ..................................................................................... 2-208
2.2.79 REPLUNITMEA (Shelf Mismatch) ................................................................................................................................ 2-209
2.2.79.1 Clearing a REPLUNITMEA shelf mismatch alarm ............................................................................................... 2-211
2.2.80 REPLUNITMEA (SFP or XFP Mismatch) ..................................................................................................................... 2-212
2.2.80.1 Clearing a REPLUNITMEA alarm for an SFP or XFP transceiver ....................................................................... 2-214
2.2.81 REPLUNITMISS (Circuit Pack Missing) ....................................................................................................................... 2-216
2.2.81.1 Clearing a REPLUNITMISS circuit pack missing alarm ....................................................................................... 2-218
2.2.82 REPLUNITMISS (Expansion Shelf Missing) ................................................................................................................ 2-219
2.2.82.1 Clearing a REPLUNITMISS Expansion Shelf Missing alarm ............................................................................... 2-221
2.2.83 REPLUNITMISS (SFP or XFP Missing) ....................................................................................................................... 2-221
2.2.83.1 Clearing a REPLUNITMISS alarm for an SFP or XFP transceiver ...................................................................... 2-223
2.2.84 REPLUNITPWR (Circuit Pack Power Failure) .............................................................................................................. 2-224
2.2.84.1 Clearing a REPLUNITPWR Circuit Pack Power Failure alarm ............................................................................ 2-225
2.2.85 REPLUNITUNK (Circuit Pack Unknown) ...................................................................................................................... 2-225
2.2.85.1 Clearing a REPLUNITUNK circuit pack unknown alarm ...................................................................................... 2-227
2.2.86 REPLUNITUNK (Shelf Unknown) ................................................................................................................................. 2-228
2.2.86.1 Clearing a REPLUNITUNK shelf unknown alarm ................................................................................................ 2-231
2.2.87 REPLUNITUNK (SFP or XFP Unknown) ...................................................................................................................... 2-234
2.2.87.1 Clearing a REPLUNITUNK alarm for an SFP transceiver .................................................................................... 2-237
2.2.88 REPLUNITUNS (Replaceable Unit Unsupported) ........................................................................................................ 2-237
2.2.88.1 Clearing a REPLUNITUNS replaceable unit unsupported alarm ......................................................................... 2-239
2.2.89 REPLUNITUS-SFP (SFP Unsupported) ....................................................................................................................... 2-239
2.2.89.1 Clearing a REPLUNITUS-SFP alarm ................................................................................................................... 2-240
2.2.90 SCPRNCHGPROG (SCP Release Number Change in Progress) ............................................................................... 2-240
2.2.90.1 Clearing a SCPRNCHGPROG SCP release number change in progress alarm ................................................. 2-241
2.2.91 SD (Signal Degrade for line-side port) .......................................................................................................................... 2-242
2.2.91.1 Clearing an SD alarm for an OCn line-side port alarm ......................................................................................... 2-244
2.2.92 SD (Signal Degrade for STS Rx port) ........................................................................................................................... 2-245
2.2.92.1 Clearing an SD alarm for an STS Rx port alarm .................................................................................................. 2-247
2.2.93 SQM (Loss of Sequence for FC or GE client-side port) ............................................................................................... 2-248
2.2.93.1 Clearing an SQM Loss of Sequence for FC or GE client-side port alarm ............................................................ 2-250
2.2.94 SRVR-UNRESPONSIVE (Server unresponsive) ......................................................................................................... 2-250
2.2.95 STKLINKNOTPRESENT (Stacking Link Not Present) ................................................................................................. 2-251
2.2.95.1 Clearing a STKLINKNOTPRESENT stacking link not present alarm ................................................................... 2-252
2.2.96 SWBNKAFAIL (Software Bank A Failure) — BTI 7060/BTI 7200 only ......................................................................... 2-253
2.2.96.1 Clearing a SWBNKAFAIL software bank A failure alarm - BTI 7060 only ............................................................ 2-254
2.2.97 SWBNKBFAIL (Software Bank B Failure) — BTI 7060/BTI 7200 only ......................................................................... 2-255
2.2.97.1 Clearing a SWBNKBFAIL software bank B failure alarm - BTI 7060 only ............................................................ 2-256
2.2.98 SYNCPRI (Synchronization of Primary Timing Reference) .......................................................................................... 2-257
2.2.98.1 Clearing a SYNCPRI synchronization of primary timing reference alarm ............................................................ 2-259
2.2.99 SYNCSEC (Synchronization of Secondary Timing Reference) .................................................................................... 2-261
2.2.99.1 Clearing a SYNCSEC synchronization of secondary timing reference alarm ...................................................... 2-265
2.2.100 SYSCOM (System Communications Failure) — BTI 7060/BTI 7200 only ................................................................. 2-266
2.2.100.1 Clearing a SYSCOM system communications failure alarm - BTI 7060/BTI 7200 only ..................................... 2-267
viii BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Contents
3.0
Replacing modules 3-1
3.1 BTI 7060 common equipment modules ...................................................................................................................................... 3-2
3.1.1 BTI 7060 common equipment module locations ................................................................................................................ 3-2
3.1.2 Install the BTI 7060 Cooling Unit module ........................................................................................................................... 3-2
3.1.3 Install the BTI 7060 Main Shelf Interface module .............................................................................................................. 3-4
3.1.4 Install the BTI 7060 Expansion Shelf Interface module ...................................................................................................... 3-5
3.1.5 Install the BTI 7060 System Control Processor module ..................................................................................................... 3-6
3.2 BTI 7030 common equipment modules ...................................................................................................................................... 3-9
3.2.1 BTI 7030 common equipment module locations ................................................................................................................ 3-9
3.2.2 Install the BTI 7030 Cooling Unit module ........................................................................................................................... 3-9
3.2.3 Install the BTI 7030 Main Shelf Interface module ............................................................................................................ 3-10
3.2.4 Install the BTI 7030 System Control Processor module ................................................................................................... 3-12
3.3 BTI 7200 common equipment modules .................................................................................................................................... 3-14
3.3.1 BTI 7200 common equipment module locations .............................................................................................................. 3-14
3.3.2 Install the Cooling Unit module in the BTI 7200 .............................................................................................................. 3-16
3.3.3 Install the BTI 7200 Main Shelf Interface module ............................................................................................................ 3-17
3.3.4 Install the BTI 7200 Common Communications Module ................................................................................................. 3-18
3.3.5 Install the System Control Processor module in a BTI 7200 shelf .................................................................................... 3-20
3.4 Replacing Transponder modules .............................................................................................................................................. 3-22
3.4.1 Replacing a dual 10G Transponder module in a client protection configuration .............................................................. 3-24
3.5 Replacing 2-Port GbE Muxponder modules ............................................................................................................................. 3-26
3.6 Replacing 8-Port and 10-Port Multiprotocol Muxponder modules ............................................................................................ 3-29
3.7 Replacing packetVX modules ................................................................................................................................................... 3-32
3.8 Replace Optical Amplifier modules ........................................................................................................................................... 3-35
3.9 Replace Dispersion Compensation modules ............................................................................................................................ 3-39
3.10 Replacing Multiplexing modules ............................................................................................................................................. 3-42
3.11 Replacing ROADM-on-a-blade modules ................................................................................................................................. 3-46
3.12 Replacing a ROADM-on-a-blade module with a different degree ROADM module ................................................................ 3-49
3.13 Replacing optical transceivers ................................................................................................................................................ 3-53
3.14 Filler modules and panels ....................................................................................................................................................... 3-57
3.15 Inserting or replacing an air filter in the BTI 7060 ................................................................................................................... 3-60
3.16 Inserting or replacing an air filter in the BTI 7200 ................................................................................................................... 3-61
3.17 Installing an air deflector on the BTI 7200 .............................................................................................................................. 3-63
4.0
Troubleshooting the BTI 7000 Series 4-1
4.1 Troubleshooting LED problems .................................................................................................................................................. 4-2
4.1.1 LED state transitions during initialization ............................................................................................................................ 4-2
4.1.2 Troubleshooting LED indicated circuit pack problems ........................................................................................................ 4-4
4.1.3 Troubleshooting LED indicated SFP and XFP problems .................................................................................................... 4-6
4.2 Troubleshooting alarms raised due to external failures .............................................................................................................. 4-8
4.3 Troubleshooting alarms raised due to BTI 7000 Series failures ............................................................................................... 4-14
4.4 Troubleshooting alarms raised during operations ..................................................................................................................... 4-17
4.5 Determining protection switch faults ......................................................................................................................................... 4-23
4.5.1 User invoked protection switching .................................................................................................................................... 4-23
Preface
This preface explains who should read this guide, how this guide is organized, related
documentation, documentation conventions, how to obtain documentation, and how to obtain
technical support.
Audience
This guide is primarily intended for technicians and network operation center (NOC) staff.
Revision history
The following table tracks the revision history for each product release modification to this
document.
xii BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Preface
The following table lists the BTI 7000 Series modules. For detailed information about these
modules, see the solutions guide for the particular module portfolio.
BTI 7000 Series modules
Modules PEC
4-port 2.5G Wavelength Regenerator BP1A42AA
4-port 2.5G Wavelength Manager BP1A43AA
The following table lists the BTI Systems graphical user interface management software suite,
and identifies the software by both the current name and the name used prior to the system name
change to BTI 7000 Series. For detailed information about each application refer to the online
help for the application.
Management software suite evolution
Netstender BTI 7000 Series
Not applicable proNX Service Manager (proNX SM)
BTI Network Manager proNX 9000 Network Manager (proNX 9000)
BTI Node Controller proNX 900 Node Controller (proNX 900)
xiv BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Preface
Equipment compliance
The following table provides agency-compliance information for BTI 7000 Series equipment.
• Release Notes
Obtaining documentation
The following table provides information about obtaining documentation for the BTI Systems
products.
World Wide Web The support portal on the www.btisystems.com web site provides access to
technical documentation and product information to registered users. Contact
your account manager for more information or for access to the support portal.
Product documentation CD- BTI Systems product documentation is available on the documentation CD-
ROM ROM for the product.
Ordering documentation Customers can order product documentation through their local account
representative by calling BTI Systems at +1 613. 287. 1700 (International) or 1
866. 626. 9154 (North America), or by emailing [email protected].
Documentation conventions
Convention Description
Note Means reader take note. Notes contain helpful suggestions or background information.
Means reader be careful. Equipment damage or loss of data can result from your actions.
Caution
Means reader be careful. Harm to yourself or others can result from your actions.
Warning
Invisible laser radiation can be emitted from the aperture ports of amplifier circuit packs
when no fiber cable is connected. Avoid exposure and do not stare into open apertures to
avoid permanent eye damage.
Laser Warning
xvi BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Preface
Copyright 1998-2006 NuDesign Team Inc. All rights reserved. Copyright 1982-2001 QNX Software Systems Ltd. All
rights reserved.
Copyright 1990, 1993, 1994, 1995 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation and/or other materials provided with the
distribution. 3. Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY
THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright 1995, 1996 The President and Fellows of Harvard University. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation and/or other materials provided with the
distribution. 3. Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY
HARVARD AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL HARVARD OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
xviii BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Preface
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Copyright 1992 Livingston Enterprises, Inc. Livingston Enterprises, Inc. 6920 Koll Center Parkway Pleasanton, CA
94566.
Permission to use, copy, modify, and distribute this software for any purpose and without fee is hereby granted, provided
that this copyright and permission notice appear on all copies and supporting documentation, the name of Livingston
Enterprises, Inc. not be used in advertising or publicity pertaining to distribution of the program without specific prior
permission, and notice be given in supporting documentation that copying and distribution is by permission of
Livingston Enterprises, Inc. Livingston Enterprises, Inc. makes no representations about the suitability of this software
for any purpose. It is provided "as is" without express or implied warranty.
The Regents of the University of Michigan and Merit Network, Inc. 1992, 1993, 1994, 1995. All Rights Reserved.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is
hereby granted, provided that the above copyright notice and this permission notice appear in all copies of the software
and derivative works or modified versions thereof, and that both the copyright notice and this permission and disclaimer
notice appear in supporting documentation. THIS SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE REGENTS OF THE UNIVERSITY
OF MICHIGAN AND MERIT NETWORK, INC. DO NOT WARRANT THAT THE FUNCTIONS CONTAINED
IN THE SOFTWARE WILL MEET LICENSEE'S REQUIREMENTS OR THAT OPERATION WILL BE
UNINTERRUPTED OR ERROR FREE. The Regents of the University of Michigan and Merit Network, Inc. shall not
be liable for any special, indirect, incidental or consequential damages with respect to any claim by Licensee or any
third party arising from use of the software.
Copyright 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.
License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD5
Message-Digest Algorithm" in all material mentioning or referencing this software or this function. License is also
granted to make and use derivative works provided that such works are identified as "derived from the RSA Data
Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning or referencing the derived work. RSA Data
Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this
software for any particular purpose. It is provided "as is" without express or implied warranty of any kind. These notices
must be retained in any copies of any part of this documentation and/or software.
All other product and company names are trademarks or registered trademarks of their respective companies. All of
the above-referenced components are not necessarily included in all versions of the product.
This section provides state-management information for the BTI 7000 Series.
• 1.1, “Entity management”
• 1.2, “Telcordia state model”
• 1.3, “Telcordia state attributes”
• 1.4, “Equipment and entity state management”
• 1.5, “State management behavior interactions”
• 1.6, “State management provisioning interactions”
• 1.7, “State change reporting”
• 1.8, “Supporting and supported physical entities”
• 1.9, “Fault reporting interactions”
1-2 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
The following tables indicate the resulting reports and events that occur from equipment state
transitions.
1-4 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Table 1-1 Equipment State Transitions with Reports and Events (Part 1)
Event Null, Null, Null, Null, Faulty IS-NR
Empty Slot CP Present Filler Present CP Present
Insert Valid CP Null, CP Present n/a n/a n/a n/a
Insert Invalid CP Null, CP Present n/a n/a n/a n/a
Unplug CP n/a Null, Empty Slot Null, Empty Slot Null, Empty Slot OOS-AU, UEQ
REPT EVT
REPT RMV
(REPT ALM)
ENT:IS OOS-AU, UEQ IS-NR OOS-AU, MEA & n/a n/a
REPT RMV REPT DBCHG AINS
Table 1-2 Equipment State Transitions with Reports and Events (Part 2)
Event OOS-AU
UEQ MEA FLT COMM SWDL
Insert Valid CP IS-NR n/a n/a n/a n/a
REPT EVT
REPT ALM
REPT RST
Insert Invalid CP OOS_AU, MEA n/a n/a n/a n/a
REPT EVT
REPT ALM
REPT DBCHG
(state)
Unplug CP n/a OOS-AU, UEQ OOS-AU, UEQ OOS-AU, UEQ OOS-AU, UEQ
REPT EVT REPT EVT REPT EVT REPT EVT
REPT ALM REPT ALM REPT ALM REPT ALM
REPT DBCHG REPT DBCHG REPT DBCHG REPT DBCHG
(state) (state) (state) (state)
ENT:IS n/a n/a n/a n/a n/a
ED:OOS OOS-AUMA, MT OOS-AUMA, MT OOS-AUMA, MT OOS-AUMA, MT n/a
& MEA & MEA & FLT & COMM
REPT DBCHG REPT ALM REPT ALM REPT ALM
(state) REPT DBCHG REPT DBCHG REPT DBCHG
REPT DBCHG (state) (state) (state)
(cmd) REPT DBCHG REPT DBCHG REPT DBCHG
(cmd) (cmd) (cmd)
Equipment Fails n/a n/a n/a n/a n/a
Equipment n/a n/a IS-NR IS-NR n/a
Recovers REPT ALM REPT ALM
REPT DBCHG REPT DBCHG
(state) (state)
REPT RST REPT RST
Invoke Upgrade n/a n/a n/a n/a n/a
Upgrade n/a n/a n/a n/a IS-NR
Completed
1-6 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Table 1-3 Equipment State Transitions with Reports and Events (Part 3)
Event OOS-AU IS-NR
UEQ MEA FLT
Insert Valid CP IS-NR n/a n/a n/a
REPT EVT
REPT ALM
REPT RST
Insert Invalid CP OOS-AU, MEA n/a n/a n/a
REPT EVT
REPT ALM
REPT DBCHG
(state)
Unplug CP n/a OOS-AU, UEQ OOS-AU, UEQ OOS-AU, UEQ
REPT EVT REPT EVT REPT EVT
REPT ALM REPT ALM REPT ALM
REPT DBCHG REPT DBCHG REPT RMV
(state) (state)
ED:IS n/a n/a n/a n/a
ED:OOS OOS-AUMA, MT & OOS-AUMA, MT & OOS-AUMA, MT & OOS-MA, MT
UEQ MEA FLT REPT RMV
REPT ALM REPT ALM REPT ALM REPT DBCHG (cmd)
REPT DBCHG REPT DBCHG REPT DBCHG
(state) (state) (state)
REPT DBCHG (cmd) REPT DBCHG (cmd) REPT DBCHG (cmd)
Equipment Fails n/a n/a n/a OOS-AU, FLT
REPT RMV
REPT ALM
REPT DBCHG
(state)
Equipment Recovers n/a n/a IS-NR n/a
REPT ALM
REPT RST
REPT DBCHG
(state)
Table 1-4 Equipment State Transitions with Reports and Events (Part 4)
Event OOS-AUMA MT OOS-MA MT
UEQ MEA FLT
Insert Valid CP OOS-AUMA, MT n/a n/a n/a
REPT EVT
REPT ALM
REPT DBCGHG
(state)
Insert Invalid CP OOS-AUMA, MT & n/a n/a n/a
MEA
REPT EVT
REPT ALM
REPT DBCGHG
(state)
Unplug CP n/a OOS-AUMA, MT & OOS-AUMA, MT & OOS-AUMA, MT &
UEQ UEQ UEQ
REPT EVT REPT EVT REPT EVT
REPT ALM REPT ALM REPT ALM
REPT DBCGHG REPT DBCGHG REPT DBCGHG
(state) (state) (state)
ED:IS OOS-AU, UEQ OOS-AU, MEA OOS-AU, FLT IS-NR
REPT DBCHG REPT DBCHG REPT DBCHG REPT RST
(state) (state) (state) REPT DBCHG
REPT DBCHG (cmd) REPT DBCHG (cmd) REPT DBCHG (cmd) (state)
ED:OOS n/a n/a n/a n/a
Equipment Fails n/a n/a n/a OOS-AUMA, MT &
FLT
REPT ALM
REPT DBCHG
(state)
Equipment Recovers n/a n/a OOS-AUMA, MT n/a
REPT ALM
REPT DBCHG
(state)
1-8 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
The following table indicates the resulting reports and events that occur from optical amplifier
state transitions.
Table 1-5 Optical Amplifier State Transitions with Reports and Events (Part 1)
Event OOS-AU OOS-AU OOS-AU IS-ANR IS-NR
UEQ & AIN & UEQ & SGEO FLT
SGEO
Equipment Fault IS-NR IS-NR n/a n/a n/a
Clears REPT RST REPT RST
Equipment Fault n/a n/a OOS-AU, UEQ & OOS-AU UEQ & OOS-AU UEQ &
Present SGEO SGEO SGEO
REPT DBCHG REPT RMV REPT RMV
(state) REPT DBCHG REPT DBCHG
(state) (state)
ED:IS n/a n/a n/a n/a n/a
ED:OOS OOS-AUMA, MT OOS-AUMA, MT OOS-AUMA, MT OOS-MA, MT & OOS-MA, MT
& UEQ & SGEO & UEQ & SGEO & FLT ANR REPT RMV
REPT DBCHG REPT DBCHG REPT ALM REPT RMV REPT DBCHG
(state) (state) REPT DBCHG REPT DBCHG (cmd)
REPT DBCHG REPT DBCHG (state) (cmd)
(cmd) (cmd) REPT DBCHG
(cmd)
Amplifier n/a n/a n/a n/a OOS-AU, FLT
Component Fault REPT ALM
REPT RMV
Amplifier n/a n/a IS-NR n/a n/a
Component Fault REPT ALM
Clears
REPT RST
Optical Metric n/a n/a n/a IS-NR n/a
Met REPT ALM
REPT DBCHG
(state)
Optical Metric n/a n/a n/a n/a IS-ANR
Not Met REPT DBCHG
(state)
1-10 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Table 1-6 Optical Amplifier State Transitions with Reports and Events (Part 2)
Event OOS-AUMA OOS-MA OOS-AUMA OOS-MA
MT & UEQ & MT MT & FLT MT & ANR
SGEO
Equipment Fault OOS-MA, MT n/a n/a n/a
Clears REPT DBCHG
(state)
Equipment Fault n/a OOS-AUMA, MT & OOS-AUMA, MT & OOS-AUMA, MT &
Present UEQ & SGEO UEQ & SGEO UEQ & SGEO
REPT DBCHG REPT DBCHG REPT DBCHG
(state) (state) (state)
ED:IS OOS-AU, UEQ & IS-NR OOS-AU, FLT IS-ANR
SGEO REPT RST REPT ALM REPT RST
REPT DBCHG REPT DBCHG (cmd) REPT DBCHG REPT ALM
(state) (state) REPT DBCHG (cmd)
REPT DBCHG (cmd) REPT DBCHG (cmd)
ED:OOS n/a n/a n/a n/a
Amplifier Component n/a OOS-AUMA, MT & n/a n/a
Fault FLT
REPT DBCHG
(state)
Amplifier Component n/a n/a OOS-MA, MT n/a
Fault Clears REPT DBCHG
(state)
Optical Metric Met n/a n/a n/a OOS-MA, MT
REPT DBCHG
(state)
Optical Metric Not n/a OOS-MA, MT & ANR n/a n/a
Met REPT DBCHG
(state)
1-12 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
The following tables indicate the resulting reports and events that occur from Transponder
transceiver port state transitions.
Table 1-7 SFP and XFP State Transitions with Reports and Events (Part 1)
Event OOS-MA MT OOS-MA OOS-AUMA
MT & LPBK MT & FLT & LPBK
Insert SFP or XFP n/a n/a n/a
Unplug SFP or XFP OOS-AUMA MT & UEQ OOS-AUMA MT & UEQ & OOS-AUMA MT & UEQ &
REPT-DBCHG (state) LPBK LPBK
REPT-DBCHG (state) REPT-DBCHG (state)
SFP or XFP Mismatch OOS-AUMA MT & MEA OOS-AUMA MT & MEA & OOS-AUMA MT & MEA &
Raised REPT-DBCHG (state) LPBK FLT & LPBK
REPT-DBCHG (state) REPT-DBCHG (state)
SFP or XFP Mismatch n/a n/a n/a
Cleared
ED:IS IS-NR n/a n/a
REPT-RST (state)
REPT-DBCHG (cmd)
ED:OOS n/a n/a n/a
SFP or XFP Failure Raised OOS-AUMA MT & FLT OOS-AUMA MT & FLT & n/a
REPT-DBCHG (state) LPBK
REPT-DBCHG (state)
SFP or XFP Failure Clears n/a n/a OOS-MA MT & LPBK
Equipment OOS OOS-AUMA MT & SGEO OOS-AUMA MT & SGEO OOS-AUMA MT & SGEO
REPT-DBCHG (state) & LPBK & FLT & LPBK
REPT-DBCHG (state) REPT-DBCHG (state)
Equipment IS n/a n/a n/a
OPR-LPBK OOS-MA MT & LPBK n/a n/a
RLS-LPBK n/a OOS-MA MT OOS-AUMA MT & FLT
REPT-DBCHG (state) REPT-DBCHG (state)
REPT-DBCHG (cmd)
ENT-XCVR n/a n/a n/a
DLT-XCVR Null, SFP Present n/a n/a
REPT-DBCHG (cmd)
1-14 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Table 1-8 SFP and XFP State Transitions with Reports and Events (Part 2)
OOS-AUMA MT
Event
UEQ MEA SGEO FLT
Insert SFP or OOS-MA MT n/a n/a n/a
XFP REPT-DBCHG (state)
Unplug SFP or n/a OOS-AUMA MT & OOS-AUMA MT & OOS-AUMA MT &
XFP UEQ UEQ & SGEO UEQ
REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state)
SFP or XFP n/a n/a OOS-AUMA MT & OOS-AUMA MT &
Mismatch MEA & SGEO MEA & FLT
Raised REPT-DBCHG (state) REPT-DBCHG (state)
SFP or XFP n/a OOS-MA MT n/a n/a
Mismatch REPT-DBCHG (state)
Cleared
ED:IS OOS-AU UEQ OOS-AU MEA OOS-AU SGEO OOS-AU FLT
REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state)
REPT-DBCHG (cmd) REPT-DBCHG (cmd) REPT-DBCHG (cmd) REPT-DBCHG (cmd)
ED:OOS n/a n/a n/a n/a
SFP or XFP n/a OOS-AUMA MT & OOS-AUMA MT & n/a
Failure Raised MEA & FLT SGEO & FLT
REPT-DBCHG (state) REPT-DBCHG (state)
SFP or XFP n/a n/a n/a OOS-MA MT
Failure Clears REPT-DBCHG (state)
Equipment OOS-AUMA MT & OOS-AUMA MT & n/a OOS-AUMA MT &
OOS UEQ & SGEO MEA & SGEO SGEO & FLT
REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state)
Equipment IS n/a n/a OOS-MA MT n/a
REPT-DBCHG (state)
OPR-LPBK OOS-AUMA MT & OOS-AUMA MT & OOS-AUMA MT & OOS-AUMA MT &
UEQ & LPBK MEA & LPBK SGEO & LPBK FLT & LPBK
REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state)
RLS-LPBK n/a n/a n/a n/a
ENT-XCVR n/a n/a n/a n/a
DLT-XCVR Null, No SFP or XFP Null, SFP or XFP Null, SFP or XFP Null, SFP or XFP
Present Present Present Present
REPT-DBCHG (cmd) REPT-DBCHG (cmd) REPT-DBCHG (cmd) REPT-DBCHG (cmd)
Table 1-9 SFP and XFP State Transitions with Reports and Events (Part 3)
OOS-AUMA MT & UEQ
Event
SGEO LPBK SGEO & LPBK
Insert SFP or XFP OOS-AUMA MT & SGEO OOS-MA MT & LPBK OOS-AUMA MT & SGEO
REPT-DBCHG (state) REPT-DBCHG (state) & LPBK
REPT-DBCHG (state)
Unplug SFP or XFP n/a n/a n/a
SFP or XFP Mismatch n/a n/a n/a
Raised
SFP or XFP Mismatch n/a n/a n/a
Cleared
ED:IS OOS-AU UEQ & SGEO n/a n/a
REPT-DBCHG (state)
REPT-DBCHG (cmd)
ED:OOS n/a n/a n/a
SFP or XFP Failure Raised n/a n/a n/a
SFP or XFP Failure Clears n/a n/a n/a
Equipment OOS n/a OOS-AUMA MT & UEQ & n/a
SGEO & LPBK
REPT-DBCHG (state)
Equipment IS OOS-AUMA MT & UEQ n/a OOS-AUMA MT & UEQ &
REPT-DBCHG (state) LPBK
REPT-DBCHG (state)
OPR-LPBK OOS-AUMA MT & UEQ & n/a n/a
SGEO & LPBK
REPT-DBCHG (state)
RLS-LPBK n/a OOS-AUMA MT & UEQ OOS-AUMA MT & UEQ &
REPT-DBCHG (state) SGEO
REPT-DBCHG (state)
ENT-XCVR n/a n/a n/a
DLT-XCVR Null, No SFP or XFP n/a n/a
Present
REPT-DBCHG (cmd)
1-16 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Table 1-10 SFP and XFP State Transitions with Reports and Events (Part 4)
OOS-AUMA MT & MEA
SGEO FLT LPBK SGEO & FLT & SGEO & SGEO &
Event
FLT LPBK LPBK FLT &
LPBK
Insert SFP n/a n/a n/a n/a n/a n/a n/a
Unplug SFP OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA
MT & UEQ MT & UEQ MT & UEQ MT & UEQ MT & UEQ MT & UEQ MT & UEQ
& SGEO REPT- & LPBK & SGEO & LPBK & SGEO & & SGEO &
REPT- DBCHG REPT- REPT- REPT- LPBK LPBK
DBCHG (state) DBCHG DBCHG DBCHG REPT- REPT-
(state) (state) (state) (state) DBCHG DBCHG
(state) (state)
SFP n/a n/a n/a n/a n/a n/a n/a
Mismatch
Raised
SFP OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA OOS-AUMA
Mismatch MT & SGEO MT & FLT MT & LPBK MT & MT & FLT & MT & MT &
Cleared SGEO & LPBK SGEO & SGEO &
REPT- REPT- REPT-
DBCHG DBCHG DBCHG FLT REPT- LPBK FLT & LPBK
(state) (state) (state) REPT- DBCHG REPT- REPT-
DBCHG (state) DBCHG DBCHG
(state) (state) (state)
ED:IS OOS-AU OOS-AU n/a OOS-AU n/a n/a n/a
MEA & MEA & FLT UEQ &
SGEO SGEO &
REPT-
REPT- DBCHG FLT
DBCHG (state) REPT-
(state) DBCHG
REPT-
DBCHG (state)
(cmd) REPT-
DBCHG
(cmd)
ED:OOS n/a n/a n/a n/a n/a n/a n/a
SFP Failure OOS-AUMA n/a OOS-AUMA n/a n/a OOS-AUMA n/a
Raised MT & MEA MT & MEA MT & MEA
& SGEO & & FLT & & SGEO &
FLT REPT- LPBK FLT &
DBCHG REPT- LPBK
(state) DBCHG REPT-
(state) DBCHG
(state)
SFP Failure n/a OOS-AUMA n/a OOS-AUMA OOS-AUMA n/a OOS-AUMA
Clears MT & MEA MT & MEA MT & MEA MT & MEA
REPT- & SGEO & LPBK & SGEO &
DBCHG REPT- REPT- LPBK
(state) DBCHG DBCHG REPT-
(state) (state) DBCHG
(state)
Table 1-10 SFP and XFP State Transitions with Reports and Events (Part 4) (Continued)
OOS-AUMA MT & MEA
SGEO FLT LPBK SGEO & FLT & SGEO & SGEO &
Event
FLT LPBK LPBK FLT &
LPBK
Equipment n/a OOS-AUMA OOS-AUMA n/a OOS-AUMA n/a n/a
OOS MT & MEA MT & MEA MT & MEA
& SGEO & & SGEO & & SGEO &
FLT LPBK FLT & LPBK
REPT- REPT- REPT-
DBCHG DBCHG DBCHG
(state) (state) (state)
Equipment OOS-AUMA n/a n/a OOS-AUMA n/a OOS-AUMA OOS-AUMA
IS MT & MEA MT & MEA MT & MEA MT & MEA
REPT- & FLT & LPBK & FLT &
DBCHG REPT- REPT- LPBK
(state) DBCHG DBCHG REPT-
(state) (state) DBCHG
(state)
OPR-LPBK OOS-AUMA OOS-AUMA n/a OOS-AUMA n/a n/a n/a
MT & MEA MT & MEA MT & MEA
& SGEO & & FLT & & SGEO &
LPBK LPBK FLT & LPBK
REPT- REPT- REPT-
DBCHG DBCHG DBCHG
(state) (state) (state)
RLS-LPBK n/a n/a OOS-AUMA n/a OOS-AUMA OOS-AUMA OOS-AUMA
MT & MEA MT & MEA MT & MEA MT & MEA
REPT- & FLT & SGEO & SGEO &
DBCHG REPT- REPT- FLT
(state) DBCHG DBCHG REPT-
(state) (state) DBCHG
(state)
ENT-XCVR n/a n/a n/a n/a n/a n/a n/a
DLT-XCVR Null, SFP Null, SFP n/a Null, SFP n/a n/a n/a
Present Present Present
REPT- REPT- REPT-
DBCHG DBCHG DBCHG
(cmd) (cmd) (cmd)
1-18 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Table 1-11 SFP and XFP State Transitions with Reports and Events (Part 5)
OOS-AUMA MT & SGEO
Event
FLT LPBK FLT & LPBK
Insert SFP n/a n/a n/a
Unplug SFP OOS-AUMA MT & UEQ & OOS-AUMA MT & UEQ & OOS-AUMA MT & UEQ &
SGEO SGEO & LPBK SGEO & LPBK
REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state)
SFP Mismatch Raised OOS-AUMA MT & MEA & OOS-AUMA MT & MEA & OOS-AUMA MT & MEA &
SGEO & FLT SGEO & LPBK SGEO & FLT & LPBK
REPT-DBCHG (state) REPT-DBCHG (state) REPT-DBCHG (state)
SFP Mismatch Cleared n/a n/a n/a
ED:IS OOS-AU SGEO & FLT n/a n/a
REPT-DBCHG (state)
REPT-DBCHG (cmd)
ED:OOS n/a n/a n/a
SFP Failure Raised n/a OOS-AUMA MT & SGEO n/a
& FLT & LPBK
REPT-DBCHG (state)
SFP Failure Clears OOS-AUMA MT & SGEO n/a OOS-AUMA MT & SGEO
REPT-DBCHG (state) & LPBK
REPT-DBCHG (state)
Equipment OOS n/a n/a n/a
Equipment IS OOS-AUMA MT & FLT OOS-AUMA MT & LPBK OOS-AUMA MT & FLT &
REPT-DBCHG (state) REPT-DBCHG (state) LPBK
REPT-DBCHG (state)
OPR-LPBK OOS-AUMA MT & SGEO n/a n/a
& FLT & LPBK
REPT-DBCHG (state)
RLS-LPBK n/a OOS-AUMA MT & SGEO OOS-AUMA MT & SGEO
REPT-DBCHG (state) & FLT
REPT-DBCHG (state)
ENT-XCVR n/a n/a n/a
DLT-XCVR Null, SFP Present n/a n/a
REPT-DBCHG (cmd)
1-20 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Table 1-12 SFP and XFP State Transitions with Reports and Events (Part 1)
OOS-AU
Event IS-NR
UEQ MEA SGEO FLT
Insert SFP or n/a IS-NR REPT- n/a n/a n/a
XFP RST (state)
Unplug SFP or OOS-AU UEQ n/a OOS-AU UEQ OOS-AU UEQ & OOS-AU UEQ
XFP REPT-RMV REPT-DBCHG SGEO REPT-DBCHG
(state) (state) REPT-DBCHG (state)
(state)
SFP or XFP OOS-AU MEA n/a n/a OOS-AU MEA & OOS-AU MEA &
Mismatch Raised REPT-RMV SGEO FLT
(state) REPT-DBCHG REPT-DBCHG
(state) (state)
SFP or XFP n/a n/a n/a n/a n/a
Mismatch
Cleared
ED:IS n/a n/a n/a n/a n/a
ED:OOS OOS-MA MT OOS-AUMA MT OOS-AUMA MT OOS-AUMA MT OOS-AUMA MT
REPT-RMV & UEQ & MEA & SGEO & FLT
(state) REPT-DBCHG REPT-DBCHG REPT-DBCHG REPT-DBCHG
REPT-DBCHG (state) (state) (state) (state)
(cmd) REPT-DBCHG REPT-DBCHG REPT-DBCHG REPT-DBCHG
(cmd) (cmd) (cmd) (cmd)
SFP or XFP OOS-AU FLT n/a OOS-AU MEA & OOS-AU SGEO n/a
Failure Raised REPT-RMV FLT & FLT
(state) REPT DBCHG REPT-DBCHG
(state) (state)
SFP or XFP n/a n/a n/a n/a IS-NR
Failure Clears REPT-RST
(state)
Equipment OOS OOS-AU SGEO OOS-AU UEQ & OOS-AU MEA & n/a OOS-AU SGEO
REPT-RMV SGEO SGEO & FLT
(state) REPT-DBCHG REPT-DBCHG
(state) (state)
Equipment IS n/a n/a n/a IS-NR n/a
REPT-RST
(state)
OPR-LPBK n/a n/a n/a n/a n/a
RLS-LPBK n/a n/a n/a n/a n/a
ENT-XCVR n/a n/a n/a n/a n/a
DLT-XCVR n/a n/a n/a n/a n/a
Table 1-13 SFP and XFP State Transitions with Reports and Events (Part 2)
OOS-AU
Event UEQ & SGEO MEA & SGEO MEA & FLT SGEO & FLT MEA & SGEO
& FLT
Insert SFP or OOS-AU SGEO n/a n/a n/a n/a
XFP REPT-DBCHG
(state)
Unplug SFP or n/a OOS-AU UEQ & OOS-AU UEQ OOS-AU UEQ & OOS-AU UEQ &
XFP SGEO REPT-DBCHG SGEO SGEO
REPT-DBCHG (state) REPT-DBCHG REPT-DBCHG
(state) (state) (state)
SFP or XFP n/a n/a n/a OOS-AU MEA & n/a
Mismatch Raised SGEO & FLT
REPT-DBCHG
(state)
SFP or XFP n/a n/a n/a n/a n/a
Mismatch
Cleared
ED:IS n/a n/a n/a n/a n/a
ED:OOS OOS-AUMA MT OOS-AUMA MT OOS-AUMA MT OOS-AUMA MT OOS-AUMA MT
& UEQ & SGEO & MEA & SGEO & MEA & FLT & SGEO & FLT & MEA & SGEO
REPT-DBCHG REPT-DBCHG REPT-DBCHG REPT-DBCHG & FLT
(state) (state) (state) (state) REPT-DBCHG
REPT-DBCHG REPT-DBCHG REPT-DBCHG (state)
(cmd) (cmd) (cmd) REPT-DBCHG
(cmd)
SFP or XFP n/a n/a n/a n/a n/a
Failure Raised
SFP or XFP n/a n/a OOS-AU MEA OOS-AU SGEO OOS-AU MEA &
Failure Clears REPT-DBCHG REPT-DBCHG SGEO
(state) (state) REPT-DBCHG
(state)
Equipment OOS n/a n/a OOS-AU MEA & n/a n/a
SGEO & FLT
REPT-DBCHG
(state)
Equipment IS OOS-AU UEQ OOS-AU MEA n/a OOS-AU FLT OOS-AU MEA &
REPT-DBCHG REPT-DBCHG REPT-DBCHG FLT
(state) (state) (state) REPT-DBCHG
(state)
OPR-LPBK n/a n/a n/a n/a n/a
RLS-LPBK n/a n/a n/a n/a n/a
ENT-XCVR n/a n/a n/a n/a n/a
DLT-XCVR n/a n/a n/a n/a n/a
1-22 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
The protection switching state transition table is based on the assumption that there are two SFP
transceiver ports, A and B, where B is protecting A. The following command is assumed to have
provisioned the protection switching group:
ENT-FFP-XCVR:BTI7000:WR-1-2-1,WR-1-2-3:::;
The following table describes the state transitions of both A and B due to various events. In each
state row, the top state is for A whereas the bottom state is for B. The event columns indicate the
following:
Table 1-14 Protection Switching State Transitions
Event Title Indicates
SD:A1 Signal Degrade on A
SD:B1 Signal Degrade on B
SF:A1 Signal Failure on A
SF:B1 Signal Failure on B
A:MAN2 OPR-PROTNSW-XCVR::A::MAN;
B:MAN2 OPR-PROTNSW-XCVR::B::MAN;
A:FRCD2 OPR-PROTNSW-XCVR::A::FRCD;
B:FRCD2 OPR-PROTNSW-XCVR::B::FRCD;
A:LKDO2 OPR-PROTNSW-XCVR::A::LKDO;
B:LKDO2 OPR-PROTNSW-XCVR::B::LKDO;
RLS:A2 RLS-PROTNSW-XCVR::A;
RLS:B2 RLS-PROTNSW-XCVR::B;
RMV:A RMV-XCVR::A; (same as SF:A)
RMV:B RMV-XCVR::B; (same as SF:B)
RST:A RST-XCVR::A; (represents any transition from OOS to IS)
RST:B RST-XCVR::B; (represents any transition from OOS to IS)
1Currently not supported.
2 Applies only to transponders that support protection switching.
The Telcordia state model is based on the concept of the service condition of an entity. In the
model, the state information of an entity is represented by the following attributes:
Primary State (PST)—This attribute indicates the overall service condition of the entity. The
service condition can be either in service (IS) or out of service (OOS).
Primary State Qualifier (PSTQ)—This attribute qualifies the PST. If the entity is in service,
the PSTQ indicates whether it is totally or partially in service. If the entity is out of service, the
PSTQ indicates whether this is due to an external management command or is determined by the
network element based on an internal event or situation.
Secondary State (SST) attributes—This parameter provides additional information pertaining
to the PST and PSTQ.
The following table lists the PST and PSTQ values that the system can use.
Table 1-15 Primary state and primary state qualifier values
Value Description
IS-NR In service, normal
IS-ANR In service, abnormal
OOS-AU Out of service, autonomous
OOS-MA Out of service, management
OOS-MAANR Out of service, management and abnormal
OOS-AUMA Out of service, autonomous and management
1.3.2 IS — In service
The entity is available for providing its provisioned functions. That is, the entity is operationally
capable and at the same time administratively allowed to provide its provisioned functions.
If the entity is partially available for providing its provisioned functions, whether partially
capable, partially allowed, or both, it is still considered to be in service. However, the fact that it
is partially available is qualified by a value of the PSTQ parameter.
For a usage-sensitive entity, as long as the entity is available for providing its provisioned
functions, whether it is currently in use or not, it is still considered in service.
1-24 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
The entity is not available for providing any of its provisioned functions. The PSTQ parameter
will qualify the unavailability of the entity. That is, whether it is operationally incapable or
administratively inhibited from providing its provisioned functions, or both.
1.3.4 NR — Normal
This value implies that the entity is normally in service. That is, it is capable and allowed to
provide all of its provisioned functions.
While the entity is in this state, updates of provisioning data and maintenance activity that affect
service are not permitted. Physical actions (such as, unplugging a circuit pack) performed in this
state can generate alarms. Fault detection continues in this state.
The entity is allowed to perform all of its provisioned functions, but it is capable of performing
only part of (but not none of) these functions, or of performing these functions at a degraded
level.
While the entity is in this state, updates of provisioning data and maintenance activities that
affect service are not permitted. Physical actions (such as unplugging a circuit pack) performed
in this state can generate alarms. Fault detection is continued to determine if the operational
problem has been corrected. Before a maintenance activity to cure the operational problem can
be performed, the entity must be explicitly removed from service by using the REMOVE or
EDIT commands (the entity transitions into the MAANR state that is discussed later). Otherwise,
the maintenance activity can trigger unnecessary notifications.
1.3.6 AU — Autonomous
The entity is incapable of performing any of its provisioned functions, and there is no external
administrative restriction inhibiting the entity from performing these functions.
In general, the cause of incapability is an unsolicited event occurrence on the NE or in the
associated network. Examples of such events include, but are not limited to, a defect developed
in the entity, or its supporting entity is OOS. The transition between “PST=IS” and “PST=OOS,
PSTQ=AU” is determined by the NE, based on the event that occurred in the entity (or in the
entity’s supporting entity). Such a transition should not be achieved by simply applying a state
change command to the entity.
While the entity is in this state, updates of provisioning data and maintenance activities are not
permitted. Physical actions (such as unplugging a circuit pack) performed in this state can
generate an alarm. Fault detection continues to determine if the operational problem has been
corrected or whether additional operational problems have occurred. Before maintenance
activities to cure the operational problem can be performed, the entity should be explicitly
removed from service by using the REMOVE or EDIT commands (the entity transitions into the
AUMA state that is discussed later). Otherwise, the maintenance activity can trigger unnecessary
notifications.
1.3.7 MA — Management
The entity is intentionally suspended by the external management command from performing all
of its provisioned functions. In this state, the entity itself is still operationally capable of, even
though it is currently being suspended from performing its provisioned functions. Such
suspension is temporary in nature. Otherwise, the permanent suspended functions should be
excluded from the domain of the entity’s provisioned functions.
It should be noted that if some functions are not included in the provisioned functions of the
entity, then any change of operational capability of the non-provisioned functions should be
outside the scope of the state of the entity. For example, if a bidirectional termination point is
provisioned for receiving only, then any change to its operational capability regarding transmit
should not be reflected in the state of this termination point. That is, the termination point
behaves like a receive-only termination point and shows the state information that is relevant to
receive only.
The “PST=OOS, PSTQ=MA” state is also called “Manual Out-Of-Service”. In other words, the
transition between “PST=IS” and “PST=OOS, PSTQ=MA” is caused by a management
command external to the NE (for example, by a command from an OS or a craft directed to the
entity). Examples of such a command are the TL1 commands REMOVE, RESTORE, and EDIT.
When equipment is put into the OOS&MA state, alarms against the equipment are not raised.
The entity is operationally capable of performing only part of its provisioned functions or at a
degraded level, and at the same time is intentionally suspended from performing all of its
provisioned functions.
To transition from “PST=OOS, PSTQ=MAANR” to the in-service state, the cause of “being
intentionally suspended” is released completely (that is, it transitions to “PST=IS,
PSTQ=ANR”). The transition from “PST=OOS, PSTQ=MAANR” to “PST=IS, PSTQ=ANR” is
done by editing the service from OOS to IS.
When equipment is put into the OOS&MAANR state, alarms against the equipment are not
raised.
The entity is incapable of performing any of its provisioned functions, and at the same time has
been intentionally suspended from performing all of its provisioned functions.
To transition from “PST=OOS, PSTQ=AUMA” to the in-service state, both the causes of “being
operationally incapable” and of “being intentionally suspended” must be corrected (either
completely or partially).
1-26 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
While the entity is in this state, updates of provisioning data and maintenance activities are
permitted. Physical actions (such as unplugging a circuit pack) performed in this state do not
generate alarms. Fault detection continues to determine if an operational problem has been
corrected or an additional operational problem has occurred.
This parameter provides additional information, called secondary state (SST) values, pertaining
to the PST and PSTQ. For example, it can indicate the type and/or reason of the external
command, or the event that occurred in the NE. Multiple SST values can be applied to an entity
at any given moment.
The following table lists the SST values that the system can use.
Table 1-16 Secondary state values
Value Description
AINS Automatic in service
COMM Communication error
FLT Fault
FRCD Forced
LKDO Locked out
LPBK Loopback
MEA Mismatch of equipment and attributes
MT Maintenance
PWR Loss of shelf power
SGEO Supporting entity outage
STDBY Standby
SWDL Software download
UEQ Unequipped
WRK Working
The entity is in a delay transition (to IS) state. The transition to IS is pending on the correction of
off-normal conditions on the entity (such as, UEQ for equipment). Alarms and threshold crossing
alerts (TCA) are not generated for the entity if AINS is present. Once the off-normal conditions
clear, the entity transitions to IS according to the autonomous rules of the OOS-AU state.
When the ENT command is used to provision an entity, if the requested state in the command is
IS and the required resource is not present (such as circuit pack is not present for the equipment,
or valid signal is not present for the termination point), then the entity enters the OOS-AU,AINS
state and alarms are not generated.
The entity is OOS because the SCP cannot communicate with the affected circuit pack, SFP, or
XFP.
The entity is FRCD because a user-invoked FRCD protection switch was applied to the entity.
The entity is LKDO because a user-invoked LKDO protection switch was applied to the entity.
The entity is LPBK because the equipment is in the loopback test mode.
1.3.18 MT — Maintenance
The entity has been manually removed from service for maintenance activity. This value must be
accompanied with the PSTQ value MA or AUMA.
The associated facility is in an outage state because its supporting entity is in an out-of-service
state due to equipment missing, an equipment mismatch, or an equipment failure. The SGEO
value is for qualifying the OOS-AU state of an entity when its supporting entity is OOS-AU,
OOS-MA, or OOS-AUMA.
1-28 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
The entity is in standby because it backs up another entity and it is synchronized with the backed
up entity. An entity in STDBY can immediately take over the role of the backed up entity
without the need for initialization activity. This is conditional on the absence of other faults and
the current switching state associated with the entity. This state is only applicable when
protection switching is provisioned.
The equipment entity is not equipped with the necessary hardware. This value is used for
clarifying the PSTQ value AU.
The entity is working because it is currently the active entity in a redundant object pair. This
state is only applicable when protection switching is provisioned.
1-30 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
1-32 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
When equipment is taken out of service, any subordinate entities must be in the out-of-service
state as a prerequisite. Any state change attempted by the operator when this prerequisite is not
satisfied will result in a command failure.
1-34 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
Certain provisioning operations can cause an interruption in service. For example, the ability to
turn off the laser in an amplifier is an important safety feature. However, if performed by
mistake, this operation potentially places terabits of data at risk of an outage.
If potential service-affecting changes are attempted while the affected component is providing
service, then the provisioning request is rejected with an error.
For further information, see 1.2, “Telcordia state model” in this document.
Whenever the state of an entity changes, the change is reported autonomously through all active
management interfaces. Some state changes are initiated by the operator, while others are caused
by system faults or network conditions.
Example
1-36 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
State management
BTI 7000 Series modules have a supporting/supported relationship with the devices that reside
on them. In this relationship, the supported entity’s operational capability is affected by the
service availability of the supporting entity. That is, the state of the supported entity is affected
by the state of the supporting entity. However, the state of the supporting entity is not affected by
the state of the supported entity.
An example of this relationship is an optical amplifier and its supporting equipment. If the
supporting equipment is out of service, the supported optical amplifier is out of service
autonomously. In this case, the secondary state of the optical amplifier indicates “supporting
entity outage” (that is, SST=SGEO).
As a result, if a module goes out of service, all devices present on it autonomously transition to
the out-of-service state with the SGEO secondary state qualifier.
For more information about the Telcordia state model, see 1.2, “Telcordia state model”.
When an entity is placed in the OOS-MA state, updates of provisioning data and maintenance
activities are permitted. Fault detection continues in this state but does not generate any alarms.
An alarm is generated if the system is in service. Otherwise, faults are reported as conditions that
can be retrieved.
The primary state of the entity determines, in part, the alarm forwarding characteristics when
conditions are raised against the entity. If the entity is in service, then a condition might be raised
as an alarm. If the entity is in service and goes out of service, then any active alarms are cleared.
If the entity is out of service and goes in service, then any active conditions are raised as alarms.
Example
1-38 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
C H A P T E R 2
This chapter explains the BTI 7000 Series events, conditions, alarms and how to clear alarms,
and is organized as follows:
• 2.1, “Events, conditions and alarms”
• 2.2, “Alarms ”
With no audible alarm present, press the alarm cutoff/lamp test button continuously to turn all of
the management shelf interface (MSI) LEDs on and all of the circuit pack LEDs on. If an LED
does not turn on, the LED needs to be replaced.
Failure of either the MSI or SCP circuit packs disables the alarm cutoff/lamp test button.
Important If you are unsure about whether an LED is actually working, use the alarm cutoff/
lamp test button to check if the LED is functioning correctly.
2.1.2 Conditions
When a fault is detected on a network element (NE) and continues to exist for a minimum time
period, it raises a fault condition, to indicate whether or not this particular fault currently exists
on the NE. When the fault is resolved, the fault condition is cleared--removed from the system.
Using SNMP, the following conditions can be modified to provision a severity level to minor,
major or critical, or back to not alarmed:
Table 2-1 Conditions that can be modified
Acronym Name
AIS-L-OCN OCn Line Alarm Indication Signal
AIS-L-PVX PVX Line Alarm Indication Signal
AIS-L_XCVR XCVR Line Alarm Indication Signal
AIS-P-STSN STS Path Alarm Indication Signal
BDI-PVX PVX Backward Defect Indicator
RFI-XCVR XCVR Remote Fault Indication
RPF-FC FC Remote Path Failure
RPF-GE GE Remote Path Failure
OTUTTI-PVX PVX OTU trail trace mismatch
If the severity level is provisioned, a change of state for the provisioned conditioon includes a
corresponding, autonomous message, indicating the raise or clear of the condition.
2-2 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2.1.3 Alarms
Depending on the state of the system or equipment at the time, fault conditions can be reported
as alarms. (For additional information, see 2.1.11, “Alarm codes” and 2.1.10, “Alarm masking
and alarm hierarchy” in this document.) An alarm is an autonomous message that corresponds to
the act of raising and clearing the underlying fault condition.
If equipment is in-service or out-of-service autonomous, then any fault conditions pertaining to
that equipment are reported autonomously as alarms. Each alarm is sent with the AID of the
entity that has the alarmed condition, the notification code of the alarmed condition (one of
critical, major or minor), the condition type, whether the alarmed condition is service affecting or
not, the date and time when the alarmed condition was raised and a text description of the
alarmed condition. A list of the active alarms can also be retrieved by the TL1 command RTRV-
ALM.
If equipment is out-of-service maintenance, then autonomous alarm reporting is suppressed for
the entity. If the entity transitions from in-service to out-of-service maintenance, then any raised
alarms are cleared. However, in both cases, the conditions still exist and can be retrieved by the
TL1 command RTRV-COND. Each condition is listed with the AID of the entity that has the
condition, the notification code of the condition (that is, critical, major or minor), the condition
type, whether the condition is service affecting or not, the date and time when the condition
occurred and a text description of the condition.
For example, an LOS alarm raised against a transceiver is set by default to critical (CR). To
change the severity to Major, specify the condition type of LOS, and change the notification
code to MJ.
This guide lists the default settings for the alarms. To reset all alarm severities to the default
setting, specify a condition type of ALL in the TL1 command SET-ATTR-ALL.
In addition, threshold crossing alerts (TCA) can be set for SFP and XFP transceivers. For further
information about TCAs, see the Solutions Guide for the equipment with which you working..
2.1.8 Autoshutdown
Autoshutdown of the optical amplifiers occurs when a preset shutdown threshold has been
exceeded. The shutdown thresholds are set at the factory and are not configurable by the system
operator. By default, autoshutdown is always on.
2-4 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-6 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-8 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-10 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-12 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-14 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-16 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-18 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-20 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-22 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-24 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-26 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-28 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2-30 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2.2 Alarms
This section describes the alarms and clearing procedures for the BTI 7000 Series.
LED behavior
There is no Fault LED for WCH alarms on the Line port.
Impact
Not reported. The upstream NE has a critical channel alarm, and service is affected on that
channel.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2-32 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Look for and clear all "LOLIGHT-RX" alarms against wavelengths channels on
upstream NEs.
Step 2 Ensure that all fibers are correctly connected.
Step 3 Check for excessive loss on the receive span fiber. Check and clean all upstream fiber
connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check the PM OPR value for the Line port on the alarmed module. Using the proNX
900, right-click on the alarmed port, and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs.
Step 2 Check for and resolve the following possible problems:
• A LOLIGHT-RX alarm is active against both the OSC and the WDM, possibly
caused by Line fiber disconnect or fiber cut.
• The far-end NE has signaled the local NE to transition to the APSD state.
Step 3 Check and clean the upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-34 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Minor alarm—service is not affected.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Wait 30 minutes.
Wait 30 minutes for the alarm to clear.
2-36 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the alarm clears, the amplifier has warmed up and is now functioning correctly.
• If the alarm does not clear, go to the next step.
Step 2 TLTEMPLTS alarm appears.
If a TLTEMPLTS alarm appears, replace the affected optical amplifier circuit pack with
another optical amplifier module having the same product equipment code (PEC). See
3.8, “Replace Optical Amplifier modules” for information.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Not reported—service may be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
TPR-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check for and resolve all “LOLIGHT-RX” alarms on downstream Line ports on the
DLA or ROB modules.
Step 2 Check for and resolve the following:
• A downstream NE within the same equalization section as the local NE has detected
a WDM composite signal “LOLIGHT-RX” alarm and an OSC “LOLIGHT-RX”
alarm on its line port, and has initiated an APSD. The detected “LOLIGHT-RX”
alarms are in the direction of the local NE that raised the BDI fault.
Step 3 Check for a possible fiber break in the downstream Line fiber span.
A break in the input fiber cable can cause a loss of signal. Contact your next level of
support to determine if there is a break in the fiber span.
Step 4 Check and clean all upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service is affected.
2-38 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Affected AIDs
MXP-(1,11,21,31)-(1, 3, 5)-(C1-C10)
Impact
Major alarm—service might be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check the PM Span Loss value for the Line port on the alarmed module. Using the
proNX 900, right-click on the alarmed port, and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs.
Step 2 Check the number of channels provisioned at each end of the span. Perform the
following steps at each end of the span. The number of channels counted for this fault is
the number of received channels actually present on the receive fiber, and not the
number of locally provisioned channels.
a) In the proNX 900, click the Optical Layer icon.
b) In the hierarchy window, right-click on the Group, and choose Provision Cross
Connects.
The Optical Cross Connects window is displayed.
c) Using the Optical Cross Connects windows, compare the optical cross connects at
both ends of the span to determine if there are inconsistencies with the number of
provisioned cross connects, or with the channels that have been provisioned. Resolve
any problems that you find.
Step 3 Check for and resolve all upstream alarms on Client In ports.
Step 4 Check for and resolve all other channel-related alarms on this span.
Step 5 Check for and resolve the following possible problems:
• The span loss of the Line port receive fiber has reached the specification maximum.
A minimum number of lit channels must be present on the receive fiber to ensure that
stable optical control can be maintained.
• The minimum channel count requirement is enforced for a span loss that exceeds
30dB.
• For a span loss between 30-33dB, the minimum number of channels is 2.
• For a span loss between 33-34dB, the minimum number of channels is 3.
• For a span loss between 34-35dB, the minimum number of channels is 4.
• Beyond 35dB, the Channel Count Deficiency alarm no longer applies as the
LOSPEC-RX (Received Loss Out of Specification) alarm takes precedence at that
span loss level.
Consult your network engineering group to determine the minimum channel count
required for the span loss.
2-40 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(C2 on ROB2; C2 to C4 on ROB4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 In the toolbar, click the Optical Layer icon.
Step 2 In the Navigation pane, fully expand Optical Groups. Right-click the particular port
and choose Edit Port.
Step 3 From the Provision Port dialog, choose the Port tab.
View the expected port and connection details, to determine how the fibers must be
connected.
Step 4 Physically, re-fiber the connections to match the expected module and fiber connections.
Impact
Critical alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(C2 on ROB2; C2 to C4 on ROB4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2-42 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check if the alarm is caused by an incorrect fiber connection, using the proNX 900
Node Controller.
Step 2 In the toolbar, click the Optical Layer icon.
Step 3 In the Navigation pane, fully expand Optical Groups. Right-click the particular port
and choose Edit Port.
Step 4 From the Provision Port dialog, choose the Port tab.
View the expected port and connection details, to determine how the fibers must be
connected.
Step 5 Physically, re-fiber the connections to match the expected module and fiber connections.
• If the alarm clears, you completed this procedure. Otherwise, go to the next step to
clear a backplane communication problem.
• If the alarm does not clear, proceed to the next step, to clear a backplane
communication problem.
Step 6 Clear the backplane communication problem. Refer to the topic "Clearing a DSP
communications failure alarm," in this guide.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF OFF OFF
Impact
Minor alarm—service is not affected.
Affected AIDs
OBA-(1,11,21,31)-(1-20)
OLA-(1,11,21,31)-(1-20)
OLAM-(1,11,21,31)-(1-20)
OPA-(1,11,21,31)-(1-20)
SBA-(1,11,21,31)-(1-20)
SPA-(1,11,21,31)-(1-20)
SMF20-(1,11,21,31)-(1-20)
SMF40-(1,11,21,31)-(1-20)
SMF60-(1,11,21,31)-(1-20)
SMF80-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
2-44 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Determine what circuit pack and version is listed in the system inventory.
Enter the following at the TL1 command line interface:
RTRV-INV:[TID]::<CTAG>::;
Example output for one slot
"SLOT-1-2,EQPT:NAME=OLAM-FC,PEC=BP1A04BA-FC,CLEI=UNKNOWN,
FNAME=Optical Line Amplifier-Midstage-FC,SER=00112233445566,
HWREV=1,MFGDAT=2002-10-16,MFGLOCN=Thurston,
TSTDAT=2002-10-16,TSTLOCN=Thurston,"
Step 2 Determine what circuit pack and version is provisioned in the slot
Verify the product equipment code (PEC) and version of the circuit pack that is
provisioned in the slot of the BTI 7000 Series by entering the following at the TL1
command line interface:
RTRV-EQPT:[TID]::<CTAG>::;
Example:
BP1A04BA-FC
Step 3 Determine whether the provisioned parameters or the circuit pack is correct.
Check the office records or engineering specifications to determine whether the
provisioned parameters in the BTI 7000 Series or the physical circuit pack in the slot is
correct:
• If the provisioned parameters in the BTI 7000 Series are correct, obtain a correct
circuit pack and go to Step 4.
• If the physical circuit pack is correct, go to Step 5 to change the provisioned
parameters.
Step 4 Replace the circuit pack
Obtain a replacement circuit pack. Go to the applicable circuit pack replacement
procedure in this document (listed below) and insert the new circuit pack.
3.8, “Replace Optical Amplifier modules”
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 5 Change the provisioned parameters
Problem Description
This alarm indicates that backplane communication between the system control processor (SCP)
and the circuit pack is interrupted. Normal operations to the circuit pack, like provisioning and
performance monitoring, are affected while this alarm is active.
If an amplifier or transponder has been provisioned already, it continues to operate normally.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier ON ON OFF
Impact
Major alarm—service is not affected.
2-46 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Affected AIDs
SLOT-(1,11,21,31)-(1-20)
CCM-(1,11,21,31)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Determine what components are involved
Depending on what BTI 7000 Series components are involved, there are alternate routes
to clearing the alarm:
2-48 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
RTRV-EQPT:BTI7000::100::;
Example Output For Amplifiers
INIT-SYS:[TID]:[<aid>]:<CTAG>::0;
Example
INIT-SYS:BTI7000:OLAM-1-3:100::0;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Determine if traffic is running through the amplifier circuit pack.
• If traffic is running, first reroute the traffic and then go to the next step.
• If traffic is not running, go to the next step.
Step 5 Remove and re-insert the circuit pack
• If the circuit pack boots and the alarm clears, you have successfully completed this
procedure.
• If the circuit pack boots and the alarm does not clear, go to the next step.
Step 6 Replace the circuit pack
• If the circuit pack is replaced and the alarm clears, you have successfully completed
this procedure.
• If the circuit is replaced and the alarm does not clear, contact your next level of
support.
Step 7 Determine if traffic is running through the transponder circuit pack
• If traffic is running, first reroute the traffic and then go to the next step.
• If traffic is not running, go to the next step.
Step 8 Perform a cold restart on the transponder circuit pack
To perform a cold restart on the transponder circuit pack, enter the following at the TL1
command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::1;
Example
INIT-SYS:BTI7000:WR-1-3:100::1;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 9 Remove and re-insert the transponder circuit pack
• If the circuit pack boots and the alarm clears, you have successfully completed this
procedure.
• If the circuit pack boots and the alarm does not clear, go to the next step.
Step 10 Replace the circuit pack
• If the circuit pack is replaced and the alarm clears, you have successfully completed
this procedure.
• If the circuit is replaced and the alarm does not clear, contact your next level of
support.
Step 11 Perform a cold restart on the SCP
To perform a cold restart on the SCP, enter the following at the TL1 command line
interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::1;
2-50 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Example
INIT-SYS:BTI7000:SCP-1-5:100::1;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 12 Replace the SCP circuit pack
Note: Before replacing an SCP circuit pack, record the IP addresses used by the system.
For details on retrieving the SCP IP addresses, see the RTRV-IP command in the TL1
Reference Guide.
Obtain a replacement SCP circuit pack. Go to the SCP circuit pack replacement
procedure in this document and insert the new SCP circuit pack:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 13 Replace the MSI circuit pack
Go to the MSI circuit pack replacement procedure in this document and replace the MSI
circuit pack.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
This alarm indicates that communication between a circuit pack and an inserted small form
factor pluggable (SFP) or a 10-Gigabit small form factor pluggable (XFP) transceiver is
interrupted.
If the circuit pack has been provisioned already, it continues to operate normally.
Impact
Major alarm—service is not affected.
Affected AIDs
ESFP-1-5-(1-3)
ESFP-(11,21,31)-1
SFP-(1,11,21,31)-(1-20)
XFP-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-52 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Important When a CONTCOM alarm is raised against an SFP or XFP transceiver, the
CONTCOM alarm can mask other SFP or XFP alarms. Once the CONTCOM
alarm is cleared, the other alarms appear, if present.
Step 1 Determine if SFP or XFP transceiver is provisioned in the affected circuit pack slot
To determine if an SFP or XFP transceiver is provisioned in the affected circuit pack
slot, enter the following syntax at the TL1 command line interface:
RTRV-XCVR:[TID]:[<aid>]:<CTAG>;
Example
INIT-SYS:[TID]:<aid>:<CTAG>::0:;
where
2-54 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 6 Replace the SFP transceiver
• If the replacement SFP transceiver initializes and the alarm clears, you have
successfully completed this procedure.
• If the replacement SFP transceiver initializes and the alarm does not clear, go to the
next step.
Step 7 Remove and re-insert the affected circuit pack
• If the circuit pack boots and the alarm clears, you have successfully completed this
procedure.
• If the circuit pack boots and the alarm does not clear, go to the next step.
Step 8 Replace the circuit pack
• If the circuit pack is replaced and the alarm clears, you have successfully completed
this procedure.
• If the circuit is replaced and the alarm does not clear, contact your next level of
support.
Impact
Not reported—service is not affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check for OSC alarms on the NE(s) between the local (monitored) NE and the far-end
equalizing NE. If there are existing OSC alarms, clear them before continuing at the
next step.
Step 2 Check the far-end NE for software upgrade alarms or module resets. Resolve any
problems on the far-end NE.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-56 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check for OSC alarms on the far-end NE. If there are existing OSC alarms, clear them
before continuing at the next step.
Step 2 Check the far-end NE for software upgrade alarms or module resets. Resolve any
problems on the far-end NE.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Major or minor alarm—service is not affected.
Affected AIDs
SCP-1-3
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-5 Clearing a CUFEEDFAIL alarm
2-58 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Replace SCP circuit pack
Obtain a replacement BTI 7030 SCP circuit pack. Go to the SCP circuit pack
replacement procedure (3.2.2, “Install the BTI 7030 Cooling Unit module”) and insert
the new circuit pack.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Major alarm—service is not affected.
Affected AIDs
SCP-1-5
SCP-1-3
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-60 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Perform a FTP restore of the desired database
Go to the Operations Solutions Guide and perform the restore procedure using the type
as FTP:
• If the FTP restore procedure clears the DBRECVRYFAIL alarm, you have
successfully completed this procedure.
• If the FTP restore procedure does not clear the DBRECVRYFAIL alarm, go to the
next step.
Step 2 Re-enter your data, perform a LOCAL backup, and perform a LOCAL restore
Go to the Operations Solutions Guide and perform the following procedures in sequence:
a) Re-enter your provisioning data.
b) Perform a LOCAL backup.
c) Perform a LOCAL restore.
• If the LOCAL restore procedure clears the DBRECVRYFAIL alarm, you have
successfully completed this procedure.
• If the LOCAL restore procedure does not clear the DBRECVRYFAIL alarm,
contact your next level of support.
2-62 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is not affected.
Affected AIDs
SCP-1-5
SCP-1-3
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 User access restricted
The DBRSTPROG alarm indicates that a database restore is in progress. During this
process, the system is restricted to read access only. Once the database restore actually
starts, system access is not available.
• If the alarm clears after completing the database restore, no further action is required.
2-64 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the alarm does not clear after completing the database restore, contact your next
level of support.
Note Ensure that the ACPT-DB-RST and CMMT-DB-RST commands have been
issued, or that the CANC-DB-RST command has been issued.
Location Circuit
Pack LEDs
Fail Active Fault
Amp ON OFF OFF
Impact
Major alarm—service is not affected.
Affected AIDs
SLOT-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-66 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Wait 15 minutes for the alarm to clear
Normally, the alarm should clear itself in fifteen minutes:
• If the alarm clears, you have successfully completed this procedure.
INIT-SYS:[TID]:[<aid>]:<CTAG>::0;
where
aid is the selected circuit pack in the form:
INIT-SYS:BTI7000:OLAM-1-3:100::0;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Determine if traffic is running on the circuit pack
• If traffic is running on the circuit pack, first reroute the traffic and then go to the next
step.
• If traffic is not running on the circuit pack, go to the next step.
Step 4 Perform a cold restart
Note To perform a cold restart on a circuit pack, the circuit pack must first be placed
out-of-service (OOS).
To perform a cold restart, enter the following at the TL1 command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::1;
where
aid is the selected circuit pack in the form:
INIT-SYS:BTI7000:OLAM-1-3:100::1;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
2-68 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 5 Replace the circuit pack
• If the circuit pack is replaced and the alarm clears, you have successfully completed
this procedure.
• If the circuit is replaced and the alarm does not clear, contact your next level of
support.
Impact
Major alarm—service is not affected.
Affected AIDs
ES-(11,21,31)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. The flow chart to understand the context of the alarm. Use the following procedure to
clear the alarm.
2-70 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Determine the interface cable type connected to the expansion shelf port
Check the expansion shelf port on the SCP to determine whether a Molex connector and
cable assembly, or a fiber optic link is used to connect to the expansion shelf:
• If a Molex connector and cable assembly is used, go to step 2.
• If a fiber optic cable is used, go to step 3.
Step 2 Troubleshoot the Molex connector and cable assembly
Use a continuity tester to ensure that there are no breaks in the Molex connector and
cable assembly:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 3 Check the far-end terminating equipment
With the assistance of someone at the far-end terminating equipment, ensure that the
correct protocol and wavelength is deployed. That is, the fiber optic link connecting the
BTI 7000 Series expansion shelf to the BTI 7000 Series main shelf must use the 100FX
protocol.
If any modifications are required, make the necessary changes and then check the status
of the alarm:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, proceed to the next step.
Step 4 Troubleshoot the fiber optic link and all of its intermediate devices
Check the fiber optic cable and all of the intermediate devices along the link for breaks
or faults.
If any modifications are required, make the necessary changes and then check the status
of the alarm:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-72 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
If a fault occurs between the main shelf SFP transmitter and the remote expansion shelf SFP
receiver, an EXPSHCOMLNKDWN alarm occurs.
If a fault occurs between the remote expansion shelf SFP transmitter and the main shelf SFP
receiver, then both an EXPSHCOMLNKDWN alarm and a LOS alarm occurs.
If two faults occur, one between the main shelf SFP transmitter and the remote expansion shelf
SFP receiver, as well as one between the remote expansion shelf SFP transmitter and the main
shelf SFP receiver, then Molex connector and cable assembly.
Impact
Major alarm—service is not affected.
Affected AIDs
ES-(11,21,31)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-74 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Determine the interface cable type connected to the expansion shelf port
Check the expansion shelf port on the SCP to determine whether a Molex connector and
cable assembly, or a fiber optic link is used to connect to the expansion shelf:
• If a Molex connector and cable assembly is used, go to step 2.
• If a fiber optic cable is used, go to step 3.
Step 2 Troubleshoot the Molex connector and cable assembly
Use a continuity tester to ensure that there are no breaks in the Molex connector and
cable assembly:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 3 Perform a warm restart of the ESI circuit pack
To perform a warm restart of the ESI circuit pack, enter the following syntax at the TL1
command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::0;
Example
INIT-SYS:BTI7000:ESI-11:100::0;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Perform a cold restart of the ESI circuit pack
To perform a cold restart of the ESI circuit pack, enter the following syntax at the TL1
command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::1;
Example
INIT-SYS:BTI7000:ESI-11:100::1;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 5 Reseat the ESI circuit pack
2-76 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
INIT-SYS:[TID]:[<aid>]:<CTAG>::0;
Example
INIT-SYS:BTI7000:SCP-1-5:100::0;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 8 Perform a cold restart of the SCP circuit pack
To perform a cold restart of the SCP circuit pack, enter the following syntax at the TL1
command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::1;
Example
INIT-SYS:BTI7000:SCP-1-5:100::1;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 9 Reseat the SCP circuit pack
Reseat the SCP circuit pack in the BTI 7000 Series main shelf:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 10 Replace the SCP circuit pack
Go to section 3.1.5, “Install the BTI 7060 System Control Processor module” of this
document and follow the instructions on how to replace an SCP circuit pack. Once the
SCP circuit pack has been replaced, return to here:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Major alarm—service is not affected.
2-78 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Affected AIDs
ES-(11,21,31)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-80 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Determine the interface cable type connected to the expansion shelf port
Check the expansion shelf port on the SCP to determine whether a Molex connector and
cable assembly, or a fiber optic link is used to connect to the expansion shelf:
• If a Molex connector and cable assembly is used, go to step 2.
• If a fiber optic cable is used, go to step 3.
Step 2 Troubleshoot the Molex connector and cable assembly
Use a continuity tester to ensure that there are no breaks in the Molex connector and
cable assembly:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 3 Connect a power meter to the fiber that connects to the SFP transceiver
To measure the optical power received (OPR) value for the fiber that connects to the
SFP transceiver on the SCP circuit pack, connect a power meter to the fiber.
Notes:
a) The optical power received thresholds for the SFP transceiver are available in the
Product Description.
b) The EXPSHCOMLOS alarm can also occur when no coherent modulated signal is
connected to the SFP transceiver on the SCP circuit pack.
Action
• If the OPR level is less than the specified value for the SFP transceiver (see Note 1
above), go to step 4.
• If the OPR level is greater than the specified value for the SFP transceiver (see
Note 1 above), go to step 5.
Step 4 Check that the optical connectors are properly in place
Check that the optical connectors of the fiber optic link are properly in place:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 5 Check the SFP transceiver’s protocol and wavelength
Check that the SFP is using the correct protocol and wavelength. That is, the fiber optic
link connecting the BTI 7000 Series expansion shelf to the BTI 7000 Series main shelf
must use the 100FX protocol.
If any modifications are required, make the necessary changes and then check the status
of the alarm:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, proceed to the next step.
Step 6 Perform a warm restart of the SCP circuit pack
To perform a warm restart of the SCP circuit pack, enter the following syntax at the TL1
command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::0;
Example
INIT-SYS:BTI7000:SCP-1-5:100::0;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 7 Perform a cold restart of the SCP circuit pack
To perform a cold restart of the SCP circuit pack, enter the following syntax at the TL1
command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::1;
Example
INIT-SYS:BTI7000:SCP-1-5:100::1;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 8 Reseat the SFP transceiver
Reseat the SFP transceiver in the SCP circuit pack:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 9 Replace the SFP transceiver
Go to section 3.13, “Replacing optical transceivers” of this document and follow the
instructions on how to replace an SFP transceiver. Once the SFP transceiver has been
replaced, return to here:
• If the alarm clears, you have successfully completed this procedure.
2-82 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the alarm does not clear, contact your next level of support.
Impact
Major alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Ensure that the BTI DOL components in the NE are properly configured according to
the configurations and procedures in the BTI 7000 Series Dynamic Optical Layer
Engineering Guideline.
Step 2 Make sure that the BTI DOL groups on the near-end and on the far-end NEs are
compatible, as follows:
• An Amplifier Terminal NE must be connected to another Amplifier Terminal NE
• Any of the other BTI DOL types, as follows, can be connected to each other:
• ROADM Terminal
• Line Amplifier Node
• ROADM Node
• Line Equalizing Node
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
Impact
Major alarm—service is not affected.
2-84 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Affected AIDs
ES-(11,21,31)
MS-1
SH-1
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-13 Clearing a FEEDAFAIL alarm
Step 1 Check power distribution to the shelf
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
Impact
Major alarm—service is not affected.
Affected AIDs
ES-(11,21,31)
2-86 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
MS-1
SH-1
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-14 Clearing a FEEDBFAIL alarm
Step 1 Check power distribution to the shelf
Check the following areas for possible problems:
a) Verify that the power connection to the chassis is firmly in place.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
Impact
Major alarm—service is not affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)
2-88 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Replace the circuit pack.
Go to the applicable circuit pack replacement procedure in Chapter 3, “Replacing
modules”, insert the replacement circuit pack, and the alarm clears.
If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
Impact
Major alarm—service is not affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Replace the circuit pack.
Go to the applicable circuit pack replacement procedure in Chapter 3, “Replacing
modules”, insert the replacement circuit pack, and the alarm clears.
If the alarm does not clear, contact your next level of support.
Impact
Major alarm—service may be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
2-90 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Retrieve the far-end node attributes of the OSC entity that raised the FEIM alarm. Refer
to the topic "Validate fiber connections" in the BTI 7000 Series Dynamic Optical Layer
Engineer Guidelines, or in the online help for the proNX 900 Node Controller.
Step 2 Compare each of the following pairs of attributes:
• Expected and Actual Far End System Identifier
• Expected and Actual Far End NMS IP Address
• Expected and Actual Far End Group Number
• Expected and Actual Far End Degree Number
Step 3 For any of the above-listed pair of values, if the expected value is not correct, and, the
actual value is the correct value, modify the expected value to match the actual value.
This procedure clears the alarm.
Step 4 If any actual value of the far-end node is not correct, and, the expected value is correct,
this means the line fiber, on which the OSC is carried, is not connected to the expected
far end node.
You must resolve the misconnection between the local and far-end nodes.
• GCC0 provisioning is not correct or activated
• there is a LAPD configuration parameter mismatch
Impact
Critical alarm— management traffic is affected.
Affected AIDs
MXP-(1,11,21,31)-(1,3,5...19)-(L1,L2)
TPR-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Examine the network to determine if any of the following alarms that may relate to the
GCC0FAIL alarm exist in the network. If any of these alarms are active, fix them first.
If there are no related alarms raised, or if after fixing those alarms the GCC0FAIL alarm
is still raised, continue at the next step.
• LOS
• REPLUNITMISS
Step 2 Ensure that GCC0 is provisioned and applied at all endpoints, and that the provisioning
at each endpoint matches the other(s).
2-92 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
RTRV-GCC0:[TID]:[<aid>]:[CTAG]::;
Example command and output:
RTRV-GCC0:BTI7000::100::;
BTI7000 10-10-13 17:26:05
M 100 COMPLD
"TPR-1-3-1:FRATE,OSI,CREATING:OOS-AU,FLT"
"TPR-1-3-3:FRATE,OSI,ACTIVE:IS-NR"
"TPR-1-1-1:FRATE,OSI,ACTIVE:IS-NR"
;
• If each endpoint that is returned shows "FRATE,OSI,ACTIVE:IS-NR" then the
provisioning is correct, active and in service . Continue at step 3.
• If an endpoint shows LRATE instead of FRATE, or IP instead of OSI, you must:
1 Use the TL1 command DLT-GCC0 to delete the endpoint, followed by the TL1
command INIT-OIF to activate the change.
2 Use the TL1 command ENT-GCC0 to enter the correct provisioning, followed by
the TL1 command INIT-OIF to activate the change.
3 If the alarm does not clear, continue at step 3.
• If an endpoint shows "CREATING" instead of "ACTIVE", then there are
provisioning changes or a new link that has not been activated yet. Use the TL1
command INIT-OIF to activate the change. If the alarm does not clear, continue at
step 3.
Step 3 Ensure that the LAPD configuration parameters are the same at all endpoints.
Enter the following at the TL1 command line interface for each NE:
RTRV-LAPD:[TID]::[CTAG]::;
Example command and output:
RTRV-LAPD:BTI7000::100::;
BTI7000 10-05-01 14:07:30
M 100 COMPLD
"K=7"
"L2CR=PLUS-R"
"T200=200"
"T203=10"
"N200=3"
"N201=512"
"SRV=AITS"
;
If after changing the parameters to match the default values the alarm does not clear,
contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1,3,5...19)-(C1-C10)
2-94 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is not affected.
Affected AIDs
MS-1
ES-(11,21,31)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Check for a cooling unit failure
Check the LEDs on the front of the cooling unit:
• If the red failure LED is lit on the cooling unit, there has been a failure. Obtain a new
cooling unit circuit pack. Go to the cooling unit replacement procedure 3.1.2, “Install
the BTI 7060 Cooling Unit module” and replace the circuit pack. If the alarm does
not clear, go to the next step.
• If the green active LED is lit on the cooling unit, the circuit pack is functioning
correctly. Go to the next step.
2-96 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 2 Check for shelf air vent obstructions
Check the shelf for any obstacles that may be blocking the air vents:
• If the air vents are being blocked, clear the obstructions and wait for the alarm to
clear. If the alarm does not clear after a couple of minutes, go to the next step.
• If the air vents are not blocked, go to the next step
Step 3 Check ambient air temperature
Check the ambient air temperature where the shelf is located:
• If the ambient air temperature is greater than 50oC (122oF), you must lower the
ambient air temperature. Once the ambient air temperature is back to the normal
operating range, the alarm should clear. If the alarm does not clear, contact your next
level of support.
• If the ambient room temperature is in the normal operating temperature range,
contact your next level of support.
LED behavior
Table 2-7 LED behavior of BTI 7060/BTI 7200
Shelf LEDs System LEDs
Location Trouble Power Critical Major Minor
MSI ON ON OFF ON OFF
Location Circuit
Pack LEDs
Fail Active Fault
Circuit pack ON ON OFF
Impact
Major alarm—service is not affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 The HTAS feature has been enabled, but the system is not able to support the feature.
To clear the alarm, disable the HTAS option. From the main menu of the proNX 900,
choose Tools>Provision System.
The Provison System window is displayed.
Step 2 From the High Temperature Auto-Shutdown drop-down menu, choose OFF.
Step 3 Click Apply.
The alarm clears.
Step 4 To properly activate this feature, you must replace the MSI with one that supports the
feature. Contact your next level of support.
2-98 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Minor alarm – service might be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Determine whether a “Received Power Out of Specification” alarm is raised for the
client port (C1/C2) of the alarmed ROB2 module. If that alarm exists, clear it before
continuing with this procedure.
Step 2 Determine whether a “Received Power Out of Specification” alarm is raised for the Line
port of the alarmed DLA2 module. If that alarm exists, clear it before continuing with
this procedure.
Step 3 If traffic is not affected, wait for a maintenance window to perform the following steps.
If traffic is affected, perform the following steps immediately.
Step 4 Check for and clear any other alarms on the alarmed module.
Step 5 There may be a problem with the upstream equipment. Resolve any upstream problems.
Step 6 Check and clean all upstream fiber connections.
Impact
Minor alarm – service might be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2-100 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check the PM OPR (Loss) value for the Line port on the alarmed module. Using the
proNX 900, right-click on the alarmed port, and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs.
Step 2 If traffic is not affected, wait for a maintenance window to perform the following steps.
If traffic is affected, perform this procedure immediately.
Step 3 Check for and clear any other alarms on the alarmed module.
Step 4 There may be a problem with the upstream equipment. Resolve any upstream problems.
Step 5 Check that any of the DCM modules that are connected to the DCM port on the ROB
module are within specification for loss. Using the proNX 900, right-click on the
alarmed port, and choose View Port PM. Check and clean all DCM fiber connections.
Step 6 Check and clean all upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Minor alarm – service might be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check the PM OPR (Loss) value for Line port on the alarmed module. Using the proNX
900, right-click on the port, and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs.
Step 2 If traffic is not affected, wait for a maintenance window to perform the following
steps.If traffic is affected, perform this procedure immediately.
Step 3 Check for and clear any other alarms on the alarmed module.
Step 4 There may be a problem with the upstream equipment. Resolve any upstream problems.
Step 5 Check and clean all upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-102 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
This alarm can appear after physically changing the BTI 7000 Series shelf configuration and then
rebooting the BTI 7000 Series shelf. There are three possible situations when this alarm appears:
• If a single-width circuit pack is provisioned in either slot-1 or slot-3 of a 6-slot shelf
configuration respectively and the shelf is reconfigured to a 5-slot or 4-slot configuration and
then the shelf is rebooted.
• If a double-width circuit pack is provisioned in either slot-1 or slot-3 of a 5-slot or 4-slot shelf
configuration respectively and the shelf is reconfigured to a 6-slot configuration and then
rebooted.
• If a database restore occurs thereby returning the system to a configuration that does not
match the current system.
Note In any of the described situations, there must be a physical reconfiguration of the
BTI 7000 Series shelf that includes either the removal or the addition of a center
support.
To clear this alarm, delete the equipment that should not be present.
Location Circuit
Pack LEDs
Fail Active Fault
Circuit Pack OFF ON OFF
Impact
Minor alarm - service is not affected
Affected AIDs
D1ADM-(1,11,21,31)-(1-20)
D2ADM-(1,11,21,31)-(1-20)
D4ADM-(1,11,21,31)-(1,3,5...19)
D32BMD24-(1,11,21,31)-(1,3,5...19)
D32BMD42-(1,11,21,31)-(1,3,5...19)
D32MD1-(1,11,21,31)-(1,3,5...19)
D32MD2-(1,11,21,31)-(1,3,5...19)
D32MD3-(1,11,21,31)-(1,3,5...19)
D32MD4-(1,11,21,31)-(1,3,5...19)
C1ADM-(1,11,21,31)-(1-20)
C2ADM-(1,11,21,31)-(1-20)
CDSC-(1,11,21,31)-(1-20)
CS-(1,11,21,31)-(1-20)
MXP-(1,11,21,31)-(1-20)
OBA-(1,11,21,31)-(1-20)
OLA-(1,11,21,31)-(1-20)
OLAM-(1,11,21,31)-(1-20)
OPA-(1,11,21,31)-(1-20)
OSC-(1,11,21,31)-(1-20)
SBA-(1,11,21,31)-(1-20)
SMF20-(1,11,21,31)-(1-20)
SMF40-(1,11,21,31)-(1-20)
SMF60-(1,11,21,31)-(1-20)
SMF80-(1,11,21,31)-(1-20)
SPA-(1,11,21,31)-(1-20)
TPR-(1,11,21,31)-(1-20)
WM-(1,11,21,31)-(1-20)
WR-(1,11,21,31)-(1-20)
WT-(1,11,21,31)-(1-20)
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-104 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Delete dependent entities
Delete all dependent entities by using the appropriate command.
Step 2 Delete the incorrect equipment
Use the DLT-EQPT command to delete the incorrect equipment:
DLT-EQPT:[TID]:<aid>:<CTAG>:::[CMDMDE=<cmdmde>];
where
TID is the target identifier
<aid> is one of the following access identifiers:
D1ADM-(1,11,21,31)-(1-20)
D2ADM-(1,11,21,31)-(1-20)
D4ADM-(1,11,21,31)-(1,3,5...19)
D32BMD24-(1,11,21,31)-(1,3,5...19)
D32BMD42-(1,11,21,31)-(1,3,5...19)
D32MD1-(1,11,21,31)-(1,3,5...19)
D32MD2-(1,11,21,31)-(1,3,5...19)
D32MD3-(1,11,21,31)-(1,3,5...19)
D32MD4-(1,11,21,31)-(1,3,5...19)
C1ADM-(1,11,21,31)-(1-20)
C2ADM-(1,11,21,31)-(1-20)
CDSC-(1,11,21,31)-(1-20)
CS-(1,11,21,31)-(1-20)
MXP-(1,11,21,31)-(1-20)
OBA-(1,11,21,31)-(1-20)
OLA-(1,11,21,31)-(1-20)
OLAM-(1,11,21,31)-(1-20)
OPA-(1,11,21,31)-(1-20)
OSC-(1,11,21,31)-(1-20)
SBA-(1,11,21,31)-(1-20)
SMF20-(1,11,21,31)-(1-20)
SMF40-(1,11,21,31)-(1-20)
SMF60-(1,11,21,31)-(1-20)
SMF80-(1,11,21,31)-(1-20)
SPA-(1,11,21,31)-(1-20)
TPR-(1,11,21,31)-(1-20)
WM-(1,11,21,31)-(1-20)
WR-(1,11,21,31)-(1-20)
WT-(1,11,21,31)-(1-20)
CTAG is the correlation tag
<cmdmde> is the command mode (NORM or FRCD)
Step 3 Check the Alarm
• If the INVPROV alarm clears, you have successfully completed this procedure.
2-106 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the INVPROV alarm does not clear, contact your next level of support.
Impact
Minor alarm—service is not affected.
Affected AIDs
USER
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Wait for the alarm to clear
The alarm should clear in about 60 seconds:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-108 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
If the lockout condition occurs on the working port, the transponder switches to the protecting
port. If the lockout condition occurs on the protecting port, the protecting port is no longer
available for protection, and consequently the working port is no longer protected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 A lockout condition occurs because a lockout protection switch was issued on the far-
end NE. To clear this alarm, cancel the lockout on the far-end NE.
Impact
Major, service affecting on the alarmed port
Step 1 Determine if the interface is optical or copper.
a) If the interface is copper, check the connections are seated properly and that the cable
passes continuity testing.
2-110 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-18 Clearing an LOA alarm
Step 1 Check if there is network congestion
Determine if there is network congestion on the client-side network. If congestion is
present, check the respective nodes for the reason of the congestion. This should resolve
the problem:
• If the LOA alarm clears, you have successfully completed this procedure.
• If the LOA alarm does not clear, contact your next level of support.
2-112 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Problem Description
An SFP transceiver detects a loss of frame (LOF) alarm when a severely errored framing (SEF)
defect on the incoming SONET/SDH signal is detected and persists for 2.5 seconds (±0.5 sec.).
When the LOF defect is absent for 10 seconds (±0.5 sec.), the LOF alarm clears.
An XFP transceiver detects a LOF alarm when an OC192 or STM64 32-bit A1-A1-A2-A2
framing bytes sequence cannot be locked onto for 3 ms. When the LOF defect is absent for two
consecutive frames, the LOF alarm clears.
Note An SEF defect is detected when the SEF persists for 3 milliseconds. When an
SEF defect is absent for 1 millisecond, or optionally 3 milliseconds, the SEF
defect clears.
This alarm applies to the protocols: OC3, OC12, OC48, OC192, STM16 and STM64.
Impact
Critical alarm—service is affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)-(1-4)
WM-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-114 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Reroute the traffic
RTRV-XCVR:[TID]:[<aid>]:<CTAG>;
Example Input
RTRV-XCVR::WR-1-4-2:;
Example Output
DLT-CRS-XCVR:BTI7000:WR-1-4-1,WR-1-4-2:;
BTI7000 05-02-03 07:34:04
M 100 COMPLD
;
BTI7000>
BTI7000 05-02-03 07:34:06
A 494 REPT DBCHG
"TIME=07-34-06,DATE=05-02-03,SOURCE=100,LINKID=2-15,
USERID=admin,DBCHGSEQ=271:DLT-CRS-XCVR:WR-1-4-1,WR-1-4-2"
;
Step 4 Set the protocol for the incoming signal
To set the protocol of the SFP or XFP transceiver, enter the following at the TL1
command line interface:
ED-XCVR::<aid>:::[PROTOCOL=<protocol>],[CMDMDE=<cmdmde>]:;
2-116 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
where
protocol is the protocol parameter that sets the bit rate
cmdmde is the command mode equal to forced (FRCD)
Note: If the command mode FRCD is not used, the SFP or XFP transceiver must be
taken out of service.
Example Input
ED-XCVR::WR-1-4-2:::PROTOCOL=OC192,CMDMDE=FRCD:;
Example Output
Problem Description
This alarm indicates that a SONET line port on a muxponder circuit pack is experiencing one or
more of the following:
• fiber cut
• dirty fiber and or connector
• excessive attenuation
• circuit pack is either missing or mismatched at the far end
• incorrect cross connect is provisioned at the far end
2-118 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Fault Fail
SFP ON OFF
Impact
Critical alarm—service is affected if carrying traffic. Major alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-120 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2.2.40.1 Clearing a LOF loss of frame for a SONET line port on a muxponder
circuit pack
Use this procedure to clear an LOF alarm.
Step 1 Check for dirty fibers and connectors
Determine if the fibers and connectors are dirty and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check for excessive attenuation
Determine if excessive attenuation is being used and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Check if the far end circuit pack is mismatched or missing
Determine if the far end circuit pack is mismatched or missing and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Check if an incorrect cross connect exists at the far end
Determine if an incorrect cross connect exists at the far end and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 5 Check for a fiber cut
Determine if the fiber is cut and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 6 Check if the incoming protocol matches the provisioned protocol
Determine if the incoming protocol matches the provisioned protocol and resolve the
problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
LED behavior
The Fault LED on the Line Input port is ON.
Impact
Major alarm - service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check the OPR value for the Line-input port on the alarmed module. Using the proNX
900, right-click on the alarmed port, and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs.
Step 2 If the power is too low, check and clean the upstream fiber connections.
2-122 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 3 Check upstream NEs for any “LOLIGHT-TX (OSC)", or “REPLUNITFAIL” or
“REPLUNITDEGRADE” alarms. If any of these alarm are present, fix them and then
check to see whether the “LOF-RX" alarm clears.
Step 4 If there are no alarms on the upstream NEs, check the OSC upstream power level by
connecting a patch cord to the Line Out port and measuring the power with a power
meter. If the power level is too low or if there is no light, and there is no “LOLIGHT-
TX (OSC)” alarm, then the OSC transmitter is faulty (internal component on DLA and
ROB modules). Replace the module.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1, 3, 5)-(C1-C4)
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Step 1 Reroute the traffic
Reroute the traffic to another link.
Step 2 Determine the provisioned protocol
To determine the provisioned protocol for the port, enter the following at the TL1
command line interface:
RTRV-BRI:[TID]:[<src>]:CTAG::;
Example Input
RTRV-BRI:BTI7000:MXP-1-1-C2:100::;
Example Output
DLT-BRI:[TID]:<src>:[CTAG]:::[CMDMDE=<cmdmde>];
Step 5 Set the provisioning for the port
To set the provisioning for a BRI port, enter the following at the TL1 command line
interface:
ED-BRI:[TID]:<src>:[CTAG]:::[ID1=<id>],[C1=<custom>],
[FIBERTYPE=<fibertype>],[WAVELENGTH=<wavelength>],
[PHYPMMON=<phypmmon>],[VENDORPN1=<vendorpn1>],[VENDORPN2=<vendorpn2>],
[VENDORPN3=<vendorpn3>],[PEC=<pec>],BRIPROTOCOL=<briprotocol>,
[AINSTMR=<ainstmr>],[CMDMDE=<cmdmde>]:[<pst>],[<sst>];
2-124 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
WM-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-126 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Reroute the traffic
Reroute the traffic to another link.
Step 2 Determine the provisioned protocol
To determine the provisioned protocol for the SFP transceiver in the circuit pack, enter
the following at the TL1 command line interface:
RTRV-XCVR:[TID]:[<aid>]:<CTAG>;
Example Input
RTRV-XCVR::WR-1-4-2:;
Example Output
DLT-CRS-XCVR:BTI7000:WR-1-4-1,WR-1-4-2:;
BTI7000 05-02-03 07:34:04
M 100 COMPLD
;
BTI7000>
BTI7000 05-02-03 07:34:06
A 494 REPT DBCHG
"TIME=07-34-06,DATE=05-02-03,SOURCE=100,LINKID=2-15,
USERID=admin,DBCHGSEQ=271:DLT-CRS-XCVR:WR-1-4-1,WR-1-4-2"
;
Step 4 Delete the protection switching group
To delete the protection switching group, enter the following at the TL1 command line
interface:
2-128 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
DLT-FFP-XCVR:[<TID>]:<work>,<protect>:<CTAG>;
where
work is the access identifier of the working SFP transceiver
protect is the access identifier of the protecting SFP transceiver
Example Input
DLT-FFP-XCVR:BTI7000:WM-1-2-2,WM-1-2-4:100;
Example Output
ED-XCVR::<aid>:::[PROTOCOL=<protocol>],[CMDMDE=<cmdmde>]:;
where
protocol is the protocol parameter that sets the bit rate
cmdmde is the command mode equal to forced (FRCD)
Note: If the command mode FRCD is not used, the SFP transceiver must be taken out of
service.
Example Input
ED-XCVR::WR-1-4-2:::PROTOCOL=GE,CMDMDE=FRCD:;
Example Output
;
BTI7000 05-02-03 07:39:50
A 497 REPT DBCHG
"TIME=07-39-50,DATE=05-02-03,SOURCE=100,LINKID=2-15,
USERID=admin,DBCHGSEQ=273:ED-XCVR:WR-1-4-2::PROTOCOL=GE,
WAVELENGTH=1530"
;
Note: If the SFP transceiver was taken out of service, it must now be placed back in
service.
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, contact your next level of support.
Step 6 Resolve the problem with the incoming signal
The incoming signal may be excessively degraded. Contact the personnel responsible
for the far-end source to resolve the signaling problem.
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, go to the next step.
Step 7 Replace the SFP transceiver
Go to section 3.13, “Replacing optical transceivers” and follow the instructions on how
to replace an SFP transceiver. After this is completed, return to this step.
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, contact your next level of support.
2-130 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm - service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check if the far-end NE DLA or ROB module has been provisioned.
From the Toolbar, click the Optical Layer icon. Navigate to the group to which the
module should be a member. Right-click and choose Edit Group; the Provision Group
dialog displays:
Step 2 Check if the far-end OSC is administratively enabled—In Service (IS).
Using the proNX 900, right-click on the far-end ROB or DLA module, and choose View
OSC Info. The Provision OSC dialog appears. From the General tab go to the
Administration Info panel:
• If theAdministrative State reads In-Service (IS) do nothing.
• To enable the administrave state, from the drop-down menu choose In-Service (IS).
Step 3 Determine if a fiber is cut or if a fiber is disconnected.
If necessary, replace or re-connect the fiber.
Step 4 Check the power level of the signal connected to the Line In port. Using the proNX 900,
right-click on the port, and choose View Port PM. The PM Statistics window is
displayed, in which you can view the port's OPR PMs. If power is too low, check and
clean all upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm – service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1,C1,C2,DCM)
DLA-(1,11,21,31)-(1-20)-(L1,C1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2-132 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2.2.45.1 Clearing a LOLIGHT-RX received loss of light alarm for an optical port
Use this procedure to clear a LOLIGHT-RX alarm on an optical port.
Step 1 Check the PM OPR value for the alarmed port, and determine if it is within
specification. Using the proNX 900, right-click on the alarmed port, and choose View
Port PM.
The PM Statistics window is displayed, in which you can view the port's OPR PMs.
Step 2 Check for and resolve the following possible problems:
• the span fiber or patch panel fiber has been cut or disconnected or has excessive loss
• the amplifier transmitting into the patch fiber has shut down
• excessive loss on the DCM module(s) that are connected to the alarmed port
• excessive loss on upstream patch fibers
Step 3 Check and clean all upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
LED behavior
There is no Fault LED for WCH alarms on Client ports (C1/C2).
Impact
Critical alarm – service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1-20)-(C1,C2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Determine whether the upstream transmitting transceiver is administratively disabled
(OOS). If it is, enable the administrative state of the transceiver by setting it to In-
Service (IS). Using the proNX 900, right-click on the transceiver port, and choose
Provision Transceiver.
The Provision Transceiver window is displayed. From the Initial State drop-down
menu, choose IS, and then click Apply.
Step 2 Determine whether the upstream transceiver has the proper wavelength channel setting.
If the wavelength channel is incorrect, use the Wavelength drop-down menu to choose
the correct one, and then click Apply.
For information about wavelength channel settings refer to "Wavelength channel
performance monitoring,"in the BTI 7000 Series Dynamic Optical Layer Engineering
Guideline
Step 3 Check and clean the upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-134 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Replace the alarmed module.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
LED behavior
There is no Fault LED for WCH alarms on ports L1,C1, and C2.
Impact
Critical alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1,C1,C2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Using the proNX 900, navigate to the optical group and the alarmed module to check
the following:
• OPT value on the Client output port
• OPR value on the Client input port on the upstream NE
• OPT value on the Line output port on the upstream NE
• OPR value on the Line input port
Step 2 Right-click on the alarmed port and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs. From
the Select PM drop-down menu, choose Wavelength Channel and click Start, to
retrieve the statistics.
2-136 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 3 Refer to the Metric table to determine whether the received power (OPR/OPT) for the
wavelength channel on the port is out of specification or cannot be detected (alarm
"LOLIGHT-RX"). For information about threshold values refer to "BTI DOL threshold
and hysteresis values,"in the BTI 7000 Series Dynamic Optical Layer Engineering
Guideline.
If the power is too low, check and clean the upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
VCG-(1,11,21,31)-(1-20)-(L1,L2)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-22 Clearing an LOM alarm
Step 1 Check all STS connections in the applicable network
Determine whether the STS cross connections in virtual concatenation groups (VCG)
are provisioned correctly.
Use the RTRV-VCG command to retrieve the VCG provisioning information.
For default VCG formats for SONET or SDH line-side ports on 2-Port GbE Muxponder
modules, refer to the Muxponder Solutions Guide.
2-138 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 2 Fix any incorrect cross connections in the network.
Based on the information referenced in the Muxponder Solutions Guide identified
above, and the provisioning information found in Step 1, fix any provisioning
information that is incorrect.
Step 3 Does the alarm clear?
Check on whether the alarm clears:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service is affected.
Minor alarm—service is not affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2,C1,C2,C3,C4)-(1-48) [for SONET] MXP-(1,11,21,31)-(1-20)-
(L1,L2,C1,C2,C3,C4)-(1-16) [for SDH] MXP-(1,11,21,31)-(1-20)-
(L1,L2,C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)-(ALL)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-140 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check the physical network configuration
Determine if the physical network configuration is correct:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check the network synchronization settings
Determine if the network synchronization settings are correct:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Check for SONET and SDH conflicts
Problem Description
This alarm indicates that a FC or GE client port on a muxponder circuit pack is experiencing a
loss of signal due to one or more of the following:
• fiber cut
• dirty fiber and or connector
• excessive attenuation
• client-side router or switch related problem
2-142 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Check for dirty fibers and connectors
Determine if the fibers and connectors are dirty and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check for excessive attenuation
2-144 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Problem Description
This alarm indicates that a SONET/SDH line port on a muxponder circuit pack is experiencing a
loss of signal due to one or more of the following:
• fiber cut
• dirty fiber and or connector
• excessive attenuation
• circuit pack is either missing or mismatched at the far end
Impact
Critical alarm—service is affected if carrying traffic Major alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-146 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
2.2.52.1 Clearing an LOS loss of signal for an OCn line-side port alarm
Use this procedure to clear a LOS for an OCn line-side port alarm.
Step 1 Check for dirty fibers and connectors
Determine if the fibers and connectors are dirty and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check for excessive attenuation
Determine if excessive attenuation is being used and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Check if the far end circuit pack is mismatched or missing
Determine if the far end circuit pack is mismatched or missing and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Check for a fiber cut
Determine if the fiber is cut and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
This alarm indicates that an SFP or XFP transceiver has experienced an input power drop that is
below the manufacturer’s preset threshold.
Note The LOS alarm can also be raised for excessive power levels. Refer to the
Product Description for SFP and XFP transceiver specifications.
A downstream SFP or XFP in a transponder circuit pack can declare a LOS when the upstream
SFP is transmitting an idle pattern.
2-148 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(1-4)
WT-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-150 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Measure the OPR at the transceiver
To measure the optical power received (OPR) value for the transceiver, connect a power
meter to the transceiver.
Note A Loss of Signal (LOS) alarm can occur when no coherent modulated signal is
connected to an SFP, XFP or MSA transceiver.
• If the OPR level is greater than the specified value for the transceiver, adjust the
input optical power and go to step 2.
• If the OPR level less than the specified value for the transceiver, go to step 3.
Step 2 Replace the Transceiver
To replace the SFP or XFP transceiver, refer to section 3.13, “Replacing optical
transceivers”.
Step 3 Check all optical connectors and connections
There may be a problem with the optical connectors on the circuit pack:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Check upstream equipment
There may be a problem with the upstream equipment. Resolve any upstream problem:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 5 Possible fiber break in input fiber span.
A break in the fiber cable can cause a loss of signal. Contact your next level of support
to determine if there is a break in the fiber span.
2-152 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Problem Description
This alarm indicates that a loss of signal (LOS) alarm has occurred. This is a result of link
signals being outside the required values for proper operation. Generally, the LOS alarm
indicates that either an input power drop or an input power rise beyond the preset thresholds has
occurred. Refer to the Product Guide for SFP transceiver specifications.
For an LOS alarm to occur to a wavelength manager, the following LOS defect criteria must be
met.
The LOS alarm occurs to a wavelength manager for the reasons listed in the following table.
The LOS alarm clears when the LOS defect is absent for 10 seconds.
WM OFF ON
Impact
Critical alarm—service is affected.
Affected AIDs
WM-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-154 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Measure the power level of the incoming fiber at the SFP transceiver
To measure the power level of the incoming fiber at the SFP transceiver, connect a
power meter to the fiber
Note A Loss of Signal (LOS) alarm can occur when no coherent modulated signal is
connected to an SFP transceiver.
• If the OPR level is greater than the specified value for the SFP transceiver (see Note
1 above), adjust the input optical power and go to step 2.
• If the incoming power level is less than the specified value for the SFP transceiver
(see Note 1 above), go to step 5.
Step 2 Perform a cold restart of the circuit pack
To perform a cold restart of the wavelength manager circuit pack, enter the following at
the command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::<ph>:[CMDMDE=<cmdmde>];
where
• TID is the target identifier
• aid is the access identifier
• ph is the phase of the intialization
• 0 is for a warm restart
• 1 is for a cold restart
• cmdmde is the command mode
• NORM is normal
• FRCD is forced
Note A cold restart of an active circuit pack does affect traffic and the device must be
placed in the out-of service (OOS) state before performing the cold restart or the
FRCD command mode must be used.
Example
INIT-SYS:BTI7000:WM-1-3:100::1;
Response
2-156 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
M 100 COMPLD
;
Step 3 Check the results
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to step 4.
Step 4 Replace the SFP Transceiver
To replace the SFP transceiver, see 3.13, “Replacing optical transceivers”.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 5 Check all optical connectors and connections
There may be a problem with the optical connectors on the circuit pack:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 6 Check upstream equipment
There may be a problem with the upstream equipment. Resolve any upstream problem:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm – service might be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1, C2, DCM)
DLA-(1,11,21,31)-(1-20)-(L1, C1, DCM)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check the PM Span/DCM/C1/C2 Loss value for the corresponding Line Port, DCM, or
Client-Intercard port on the alarmed DLA or ROB module. Using the proNX 900, right-
click on the alarmed port, and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs.
Step 2 Check for and resolve the following possible problems:
• excessive loss on the receive span fiber
• excessive span length resulting in loss that cannot be supported
• excessive loss on the DCM module(s) that are connected to the alarmed port
• excessive loss on upstream patch fibers
2-158 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Problem Description
A transceiver on a transponder circuit pack detects a LOSYNC alarm when 16 synchronization
block errors are detected in any group of 64 consecutive 64/66B blocks. When 64 consecutive 64/
66B blocks are transmitted free of synchronization errors, the LOSYNC alarm clears.
Note A LOSS_OF_SYNC defect is detected when the state machine enters the
LOSS_OF_SYNC state. When a LOSS_OF_SYNC defect transititions to the
SYNC_ACQUIRED_1 state, the LOSS_OF_SYNC defect clears.
This alarm applies to the following protocols: GE and 10GELAN.
Impact
Critical alarm—service is affected.
Affected AIDs
WM-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(2)
TPR-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-160 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Reroute the traffic
RTRV-XCVR:[TID]:[<aid>]:<CTAG>;
Example Input
RTRV-XCVR::WR-1-4-2:;
Example Output
DLT-CRS-XCVR:BTI7000:WR-1-4-1,WR-1-4-2:;
BTI7000 05-02-03 07:34:04
M 100 COMPLD
;
BTI7000>
BTI7000 05-02-03 07:34:06
A 494 REPT DBCHG
"TIME=07-34-06,DATE=05-02-03,SOURCE=100,LINKID=2-15,
USERID=admin,DBCHGSEQ=271:DLT-CRS-XCVR:WR-1-4-1,WR-1-4-2"
;
Step 4 Set the protocol for the incoming signal
To set the protocol of the SFP or XFP transceiver, enter the following at the TL1
command line interface:
ED-XCVR::<aid>:::[PROTOCOL=<protocol>],[CMDMDE=<cmdmde>]:
2-162 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 5 where
• protocol is the protocol parameter that sets the bit rate
• cmdmde is the command mode equal to forced (FRCD)
Note If the command mode FRCD is not used, the SFP transceiver must be taken out
of service.
Example Input
ED-XCVR::WR-1-4-2:::PROTOCOL=10GELAN,CMDMDE=FRCD:;
Example Output
Note If the SFP or XFP transceiver was taken out of service, it must now be placed
back in service.
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, contact your next level of support.
Step 6 Re-provision cross connect objects
To enter the cross connect object, enter the following at the TL1 command line interface:
ENT-CRS-XCVR:BTI7000:WR-1-4-1,WR-1-4-2:100::2WAY;
BTI7000 05-02-03 07:32:56
M 100 COMPLD
;
BTI7000>
BTI7000 05-02-03 07:32:57
A 493 REPT DBCHG
"TIME=07-32-57,DATE=05-02-03,SOURCE=100,LINKID=2-15,USERID=admin,
DBCHGSEQ=270:ENT-CRS-XCVR:WR-1-4-1,
WR-1-4-2:2WAY"
;
Step 7 Resolve the problem with the incoming signal
The incoming signal may be excessively degraded. Contact the personnel responsible
for the far-end source to resolve the signaling problem.
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, go to the next step.
Step 8 Replace the SFP or XFP transceiver
Go to section 3.13, “Replacing optical transceivers” and follow the instructions on how
to replace a transceiver. After this is completed, return to this step.
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, contact your next level of support.
Problem Description
This alarm indicates that a FC or GE client port on a muxponder circuit pack is experiencing a
loss of synchronization.
2-164 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Check if the wrong protocols are provisioned
Determine if the protocols are correctly set at the near end and the far end:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check if the MEDIARATE parameter is set correctly
Determine if the MEDIARATE parameter is set correctly at the near end and the far end:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-166 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
Impact
Minor alarm - service is not affected
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
Important This alarm is an indication that the amplifier is not in eye safe mode and that
appropriate precautions must be taken when working with the affected amplifier.
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-168 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Wait for OBR-HTSO Timer to Expire
Under normal circumstances the OBR-HTSO timer expires and the amplifier goes back
into an automatic power reduction mode, and the OBR-HTSO alarm clears. There are
two possible results:
• If the timer expires and the alarm clears, you have completed this procedure.
• If the timer does not expire, go to the next step.
Step 2 Re-issue the OPR-OBR-HTSO Command
Re-issue the OPR-OBR-HTSO command with the timer equal to 20 seconds, by
entering the following at the TL1 command line interface:
OPR-OBR-HTSO:[TID]:<aid>:<CTAG>::[TIME=<rtrid>];
Example
OPR-OBR-HTSO:BTI7000:OLAM-1-3:100::TIME=20;
Wait 20 seconds for the timer to expire.
• If the timer expires and the alarm clears, you have completed this procedure.
• If the timer does not expire, go to the next step.
Step 3 Perform a warm restart on the circuit pack
To perform a warm restart on the optical amplifier circuit pack, enter the following at
the TL1 command line interface:
INIT-SYS:[TID]:[<aid>]:<CTAG>::0;
Example
INIT-SYS:BTI7000:OLAM-1-3:100::0;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-170 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1, C2, DCM)
DLA-(1,11,21,31)-(1-20)-(L1, C2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Ensure that the span fiber that the Line output port fiber is properly connected and is not
damaged.
Step 2 Ensure that the fiber connectors are all of a compatible type.
Step 3 Thoroughly clean the Line output port fiber connection, and also any downstream fiber
connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1, 3, 5)-(L1, L2)-(1-4)
TPR-(1,11,21,31)-(1-20)-(1-4)
2-172 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check the cross connection at the far end, and at all intermediate NEs (as applicable)
along the path.
Determine whether the cross connection provisioning is correct at the far end and at all
intermediate NEs along the path. Resolve any problems.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check if there is a faulty circuit pack at the far end.
Determine whether there is a faulty circuit pack at the far end. If so, replace the faulty
circuit pack:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1,3,5...19)-(L1,L2)-(1-4)
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Step 1 Determine the cross-connection provisioning on the near end Muxponder.
To determine the cross-connection provisioning on the near end Muxponder, enter the
following at the TL1 command line interface:
RTRV-CRS-ODU1:[TID]:[<src_aid>],[<dst_aid>]:[CTAG]::[<cct>]:
[SWMATE=<swmate>]:[DISPLAY=<display>];
Action
• If the cross-connection provisioning on the near end Muxponder is not correct, go to
step 2.
• If the cross-connection provisioning on the near end Muxponder is correct, go to step
3.
Step 2 Correct the cross-connection provisioning on the near end Muxponder.
To correct the cross-connection provisioning on the near end Muxponder, delete the
wrong cross-connection by entering the DLT-CRS-ODU1 command at the TL1
command line interface, then enter the correct cross-connection by entering the ENT-
CRS-ODU1 command at the TL1 command line interface .
Step 3 Correct the cross-connection provisioning on the far end Muxponder.
To correct the cross-connection provisioning on the far end Muxponder, delete the
wrong cross-connection by entering the DLT-CRS-ODU1 command at the TL1
command line interface, then enter the correct cross-connection by entering the ENT-
CRS-ODU1 command at the TL1 command line interface .
Action
• If the alarm clears, you have successfully completed this procedure.
• If the alarm remains, contact your next level of support.
2-174 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
LED behavior
There is no Fault LED for WCH alarms on Client ports (C1/C2).
Impact
Critical alarm—service is affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(C1,C2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check the PM OPR value for the alarmed channel. Using the proNX 900, right-click on
the alarmed channel and choose View Port PM.
The PM Statistics window is displayed, in which you can view the channel PMs.
Step 2 Determine whether the received optical power to the Client-input port is at an excessive
high level and the channel is failed.
If the received optical power is too high, add an attenuation pad in the optical path to
bring the power level to within the specified range for operation.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location module
LEDs
Fail Active Fault
SCP OFF ON ON
Impact
Major alarm - service is not affected
Affected AIDs
IP-1-5-(1,2)
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
2-176 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-178 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check optical connectors
There may be a problem with the optical connectors at the OSC module or the SCP
module:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check upstream equipment
There may be a problem with the upstream equipment. Resolve any upstream problem:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Possible fiber break in input fiber span
A break in the fiber cable can cause a loss of signal. Contact your next level of support
to determine if there is a break in the fiber span.
Location Trasnceive
r port
LEDs
Fault Fail
Transceiver ON OFF
Impact
Critical alarm – service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1,3,5...19)-(L1,L2)
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
Impact
Major alarm—service is not affected.
Affected AIDs
SCP-1-3 SCP-1-5
SI-(11,21,31)
SLOT-(1,11,21,31)-(1-20)
2-180 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-32 Clearing a PACKUPGRDFAIL alarm
Step 1 Cancel the system upgrade
Cancel the system upgrade by entering the following syntax at the TL1 command line
interface:
CANC-SYS-UPGRD:[TID]::<CTAG>;
Example
CANC-SYS-UPGRD:BTI7000::100;
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Not reported—service may be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check for and resolve all “LOLIGHT-RX” alarms on upstream Line, DCM or Intercard-
Client ports on the DLA or ROB modules.
2-182 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 2 Check for and resolve the following:
• an upstream Line Amplifier Node within the same equalization section as the local
NE has detected a WDM composite signal LOLIGHT-RX and an OSC LOLIGHT-
RX on its line port, and has initiated an APSD. The detected LOLIGHT-RX alarms
are in the direction of the local NE that raises the PMI fault.
• a WDM composite signal LOLIGHT-RX has been detected on a DCM or client-
interconnect port of an upstream Line Amplifier Node within the same equalization
section as the local NE. The detected LOLIGHT-RX fault is in the direction of the
local NE that raises the PMI fault.
Step 3 Check for a possible fiber break in the input fiber span.
A break in the input fiber cable can cause a loss of signal. Contact your next level of
support to determine if there is a break in the fiber span.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm – service is affected.
Affected AIDs
DLA-(1,11,21,31)-(1-20)-(C1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2.2.67.1 Clearing a POS-RX received optical power out of specification alarm for
an optical port
Use this procedure to clear a POS-RX alarm on an optical port.
Step 1 Using the proNX 900, navigate to the optical group and the alarmed module to check
the OPR value on the Client input port.
Step 2 Right-click on the alarmed port and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs. From
the Select PM drop-down menu, choose Optical Port and click Start, to retrieve the
statistics.
Step 3 Refer to the Metric table to determine whether the received optical power (OPR) to the
Client-input port is higher or lower than the specified range for operation. For
information about threshold values refer to "BTI DOL threshold and hysteresis values,"
in the BTI 7000 Series Dynamic Optical Layer Engineering Guideline.
• If the received optical power is too high, add an attenuation pad in the optical path to
bring the power level to within the specified range for operation.
• If the received optical power is too low, check and clean the upstream fiber
connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-184 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
LED behavior
There is no Fault LED for WCH alarms on Client ports (C1/C2).
Impact
Major alarm—service may be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(C1,C2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Using the proNX 900, navigate to the optical group and the alarmed module to check
the OPR value on the Client input port.
Step 2 Right-click on the alarmed port and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs. From
the Select PM drop-down menu, choose Wavelength Channel and click Start, to
retrieve the statistics.
Step 3 Refer to the Metric table to determine whether the received optical power (OPR) to the
Client-input port is higher or lower than the specified range for operation. For
information about threshold values refer to "BTI DOL threshold and hysteresis values,"
in the BTI 7000 Series Dynamic Optical Layer Engineering Guideline .
If the received optical power is too high, add an attenuation pad in the optical path to
bring the power level to within the specified range for operation.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
LED behavior
There is no Fault LED for WCH alarms on Client ports (C1/C2).
Impact
Major alarm—service may be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(C1,C2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2-186 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Using the proNX 900, navigate to the optical group and the alarmed module to check
the OPR value on the Client input port.
Step 2 Right-click on the alarmed port and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs. From
the Select PM drop-down menu, choose Wavelength Channel and click Start, to
retrieve the statistics.
Step 3 Refer to the Metric table to determine whether the received optical power (OPR) to the
Client-input port is higher or lower than the specified range for operation. For
information about threshold values refer to " "BTI DOL threshold and hysteresis
values,"in the BTI 7000 Series Dynamic Optical Layer Engineering Guideline .
Step 4 If the received optical power to the client input port is lower than the specified range for
operation, check the following. Re-check the power after each step:
a) Clean the fibers attached to the affected ports.
b) Change the patch cord fiber.
c) Check the source of the channel to determine if it is transmitting at an adequate level.
d) Check the fibers, and, any attenuators in the path to ensure that no unintentional,
additional attenuation is added to the path.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
LED behavior
There is no Fault LED for WCH alarms on Line and Client ports.
Impact
Critical alarm - service may be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1,C1,C2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Using the proNX 900, navigate to the optical group and the alarmed module to check
the following:
• OPT value on the Client output port
• OPR value on the Client input port on the upstream NE
• OPT value on the Line output port on the upstream NE
Step 2 Right-click on the alarmed port and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs. From
the Select PM drop-down menu, choose Wavelength Channel and click Start, to
retrieve the statistics.
Step 3 Refer to the Metric table to determine whether the received power (OPR/OPT) for the
wavelength channel on the port is out of specification or cannot be compensated through
equalization to bring the transmitted power within specification. For information about
threshold values refer to "BTI DOL threshold and hysteresis values," in the BTI 7000
Series Dynamic Optical Layer Engineering Guideline.
• If the transmitted optical power is too high, add an attenuation pad in the optical path
to bring the power level to within the specified range for operation.
• If the transmitted optical power is too low, check and clean the upstream fiber
connections.
• If the alarm clears, you have completed this procedure.
2-188 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier ON ON ON
Impact
Critical—service is affected.
Affected AIDs
ES-(11,21,31)
MS-1
SH-1
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-33 Clearing a PWRBRWNT alarm
Step 1 Check if there is a DC Power problem in the central office
Check if the BTI 7000 Series is still functioning.
• If the BTI 7000 Series is still operational, go to the next step.
• If the BTI 7000 Series is not operational, go to step 4.
Step 2 Determine if the backup batteries are failing
A gradual decrease in the power voltage can be an indication that the backup batteries
are failing:
• If the backup batteries are failing, resolve the problem a go to the next step.
• If the backup batteries are not failing, contact your next level of support.
Step 3 Check the alarm status
After resolving the backup battery problem, check the alarm status:
2-190 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the PWRBRWNT alarm clears, you have successfully completed this procedure.
• If the PWRBRWNT alarm does not clear, contact your next level of support.
Step 4 Determine if there is a problem with the A and B power feeds
The power feeds are designed to take over from each other in case of a failure:
• If there is a problem with a power feed, troubleshoot the problem and then go to the
next step.
• If there is not a problem with the power feeds, contact your next level of support.
Step 5 Check the alarm status
After resolving the power feed problem, check the alarm status:
• If the PWRBRWNT alarm clears, you have successfully completed this procedure.
• If the PWRBRWNT alarm does not clear, contact your next level of support.
Impact
Major alarm—service might be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)
DLA-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Perform a database backup before performing any troubleshooting steps. Refer to the
Operations Solutions Guide for details.
Step 2 Check for and fix any other alarms on the alarmed DLA or ROB modules.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Perform a warm restart of the alarmed module.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-192 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is not affected.
Affected AIDs
SCP-1-3
SCP-1-5
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Upgrade or Downgrade the SCP software
See the Upgrade Guide for information.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
There is a circuit pack failure.
The alarm is critical when a circuit pack is provisioned and it fails in its associated slot.
2-194 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Note The cooling unit is an exception in that it raises a major alarm rather than a
critical alarm. The reason for this difference is that when a fan in the cooling unit
fails it is not immediately or necessarily a traffic-affecting situation.
LED behavior
Table 2-10 LED behavior of BTI 7060/BTI 7200
Shelf LEDs System LEDs
Location Trouble Power Critical Major Minor
MSI ON ON ON OFF OFF
Location Circuit
Pack LEDs
Fail Active Fault
Circuit pack ON ON OFF
Impact
Critical alarm—service is affected. Major alarm—service is not affected (for cooling unit only).
Affected AIDs
CCM-(1,11,21,31)-1
CU-(1,11,21,31)
CU-(1,11,21,31)-(1-4)
SI-(1,11,21,31)
SLOT-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-35 Clearing a REPLUNITFAIL alarm
Step 1 Replace the circuit pack
Go to the applicable circuit pack replacement procedure in Chapter 3, “Replacing
modules”, insert the replacement circuit pack, and the alarm clears.
Note If this is a packetVX™ module, and it is in a stacking configuration with another
packetVX™ module, then the other packetVX™ module must be restarted once
the new module has been inserted.
If the alarm does not clear, contact your next level of support.
2-196 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Problem Description
There is an SFP or XFP transceiver failure.
The alarm occurs if an SFP or XFP transceiver is provisioned on a circuit pack and the
transceiver has failed in its associated port.
Impact
Critical alarm—service is affected.
Affected AIDs
ESFP-1-5-(1-3)
SFP-(1,11,21,31)-(1-20)-(1-4)
XFP-(1,11,21,31)-(1-20)-2
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-36 Clearing a REPLUNITFAIL alarm for an SFP transceiver
Step 1 Replace the transceiver
Go to procedure 3.13, “Replacing optical transceivers” in this document to replace an
SFP or XFP:
2-198 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
In this scenario, the expansion shelf cables that are connected to the SCP circuit pack in the main
shelf acquire expansion shelf IDs that are based on the order in which they are originally
provisioned. Subsequently, the expansion shelf cables from expansion shelves 11 and 21 are
reconnected in a reverse sequence. As a result, the BTI 7060 expects shelf IDs that are different
from the discovered shelf IDs. This causes the REPLUNITIDMEA alarm to be triggered.
Shelf IDs
Expansion shelf IDs are assigned to the expansion when first connected to the main shelf SC
port. The shelf ID is a function of the main shelf interface (MSI) circuit pack serial number and
the expansion shelf port number (11, 21, or 31) on the SCP to which the expansion shelf is
attached.
If the MSI circuit pack number, the expansion shelf port number, or both numbers are different
than expected, then the REPLUNITIDMEA alarm is triggered.
Impact
Major alarm—service is not affected.
Affected AIDs
ES-(11,21,31)
2-200 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is not affected.
Affected AIDs
ES-(11,21,31)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Review the expected and discovered parameters that are generated by the alarm
notification:
Expected Discovered
---------- -----------
TID TID
NMS IP NMS IP
Shelf ID Shelf ID
MSI Serial Number MSI Serial Number
where:
• TID is the target identifier
• NMS IP is the network management system IP address
• Shelf ID is the shelf identifier
• MSI Serial Number is the main shelf interface serial number
Note: TL1 displays the Craft port IP address instead of the NMS port IP address when
there is a REPLUNITIDMEA alarm.
Step 2 Compare the expected MSI serial number with the discovered MSI serial number.
• If the expected MSI serial number matches the discovered MSI serial number, go to
the next step.
2-202 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the expected MSI serial number does not match the discovered MSI serial number,
go to step 4.
Step 3 Compare the expected shelf identifier with the discovered shelf identifier.
• If the expected shelf identifier matches the discovered shelf identifier, contact your
next level of support.
• If the expected shelf identifier does not match the discovered shelf identifier, go to
the next step.
Step 4 You can either reconnect the expansion shelf to its original SCP expansion shelf port, or
you can accept the current configuration.
If you choose to reconnect the expansion shelf to its original SCP expansion shelf port,
check the alarm status after the expansion shelf is reconnected to its original SCP
expansion shelf port:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
If you choose not to reconnect the expansion shelf to its original SCP expansion shelf
port and would rather accept the current configuration, go to the next step.
Step 5 Power-down the affected expansion shelf and then power it back up.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
LED behavior
Table 2-13 LED behavior of BTI 7060/BTI 7200
Shelf LEDs System LEDs
Location Trouble Power Critical Major Minor
MSI ON ON ON OFF OFF
Location Circuit
Pack LEDs
Fail Active Fault
Circuit pack ON ON OFF
Impact
Critical alarm—service is affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Determine whether the cooling unit has failed
Check the LEDs on the front of the Cooling Unit:
• If the red failure LED is lit on the Cooling Unit, there has been a failure. Obtain a
new Cooling Unit circuit pack. Go to the Cooling Unit replacement procedure
(Chapter 3, “Replacing modules”) in this document and replace the circuit pack.
• If the green active LED is lit on the Cooling Unit, the circuit pack is functioning
correctly. Go to the next step.
Step 2 Determine whether the ambient room temperature is excessive
Check the ambient room temperature where the shelf is located:
• If the ambient room temperature is greater than 50oC (122oF), you must lower the
ambient room temperature. Once the ambient room temperature is back to the normal
operating range, the alarm should clear.
• If the ambient room temperature is in the normal operating temperature range, go to
the next step.
Step 3 Determine whether there are any empty slots in the shelf
Check the BTI 7000 Series shelf for any empty slots.
2-204 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If empty slots exist, insert filler circuit packs into those slots.
• If no empty slots exist, go to the next step.
Step 4 Determine whether anything is obstructing the shelf ventilation
Check the BTI 7000 Series shelf to determine if there is anything obstructing the
ventilation openings.
• If there are any obstructions, clear the obstructions from around the BTI 7000 Series
shelf.
• Check the filter and clean it if necessary.
Step 5 If no problems are found, contact your next level of support.
Step 6 Once operating temperatures are back within specification, reset the circuit pack using
the following command (or remove and reseat the circuit pack). If the circuit pack does
not come back into service, replace it.
INIT-SYS:[TID]:[<aid>]:<CTAG>::phase;
For example:
INIT-SYS:BTI7000:TPR-1-3:100::2;
Note the use of phase parameter "2", which must be used to recover from a
REPLUNITHTAS alarm.
Problem Description
There is a circuit pack mismatch in the BTI 7000 Series. There is a mismatch between the
equipment provisioned for the slot and the physical circuit pack that is inserted in the slot.
Location Circuit
Pack LEDs
Fail Active Fault
Circuit pack ON ON OFF
Impact
Major alarm—Service is not affected.
Affected AIDs
C1ADM-(1,11,21,31)-(1-20)
CDSC-(1,11,21,31)-(1-20)
CS-(1,11,21,31)-(1-20)
CU-(1,11,21,31)-(1-4)
D1ADM-(1,11,21,31)-(1-20)
D2ADM-(1,11,21,31)-(1-20)
D4ADM-(1,11,21,31)-(1,3,5...19)
D32MD1-(1,11,21,31)-(1,3,5...19)
D32MD2-(1,11,21,31)-(1,3,5...19)
D32MD3-(1,11,21,31)-(1,3,5...19)
D32MD4-(1,11,21,31)-(1,3,5...19)
DLA-(1,11,21,31)-(1-20)-(L1)
MXP-(1,11,21,31)-(1-20)
OBA-(1,11,21,31)-(1-20)
OLA-(1,11,21,31)-(1-20)
OLAM-(1,11,21,31)-(1-20)
OPA-(1,11,21,31)-(1-20)
OSC-(1,11,21,31)-(1-20)
ROB-(1,11,21,31)-(1,3,5...19)
SBA-(1,11,21,31)-(1-20)
2-206 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
SCP-1-5 SCP-1-3
SPA-(1,11,21,31)-(1-20)
SMF20-(1,11,21,31)-(1-20)
SMF40-(1,11,21,31)-(1-20)
SMF60-(1,11,21,31)-(1-20)
SMF80-(1,11,21,31)-(1-20)
TPR-(1,11,21,31)-(1-20)
WM-(1,11,21,31)-(1-20)
WR-(1,11,21,31)-(1-20)
WT-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Determine what circuit pack is listed in the system inventory
Enter the following at the TL1 command line interface:
2-208 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
RTRV-INV:[TID]::<CTAG>::;
Example output for one slot
"SLOT-2-1,EQPT:NAME=OBA,PEC=BP1A02DA-UC,CLEI=UNKNOWN, FNAME=Optical
Booster Amplifier-UC,SER=00112233445566,HWREV=1,
MFGDAT=2002-05-30,MFGLOCN=Thurston,
TSTDAT=2002-05-30,TSTLOCN=Thurston,"
As seen in the example output, slot-2-1 is provisioned for a BP1A02DA-UC circuit pack
Step 2 Determine whether the provisioned slot or the inserted circuit pack is correct
Check the office records or engineering specifications to determine whether the
provisioned slot in the BTI 7000 Series or the physical circuit pack inserted in the slot is
correct:
• If the provisioned parameters of the system are correct, obtain a correct circuit pack
and go to Step 3.
• If the physical circuit pack is correct, go to Step 4 to change the provisioned
parameters.
Step 3 Replace the circuit pack
Obtain a replacement circuit pack, and then insert it. See Chapter 3, “Replacing
modules” for information.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 4 Change the provisioned parameters for the circuit pack
Go to the applicable provisioning procedure in the Solutions Guide for the circuit pack,
provision the circuit pack, and then return to this procedure:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
The expansion shelf is either physically configured with the wrong number of slots or the
expansion shelf is provisioned incorrectly.
Impact
Major alarm—Service is not affected.
Affected AIDs
ES-(11,21,31)
MS-1
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-210 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Determine what shelf configuration is listed in the system inventory
Enter the following at the TL1 command line interface:
RTRV-INV:[TID]::<CTAG>::;
Example output for expansion shelf
"ES-11,EQPT:NAME=XXXX,PEC=BT7A50AA,CLEI=UNKNOWN,FNAME=Expansion
Shelf,SER=00112233445566,HWREV=1,MFGDAT=2005-05-30,MFGLOCN=Thurston,
TSTDAT=2005-05-30,TSTLOCN=Thurston,SHCONF=4-SLOT"
As seen in the example output, a 4-SLOT shelf configuration is provisioned.
Step 2 Determine whether the provisioned shelf configuration or the physical expansion shelf
configuration is correct
Obtain the shelf configuration requirements that are planned for your deployment:
• If the provisioned parameters of the system are correct, go to Step 3.
• If the physical expansion shelf configuration is correct, go to Step 4 to change the
provisioned parameters.
Step 3 Correct the expansion shelf configuration
Follow the instructions provided in theCommon Equipment Installation Guide to
configure the expansion shelf correctly. Afterwards, connect the shelf to the main shelf:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 4 Change the provisioned parameters for the expansion shelf configuration
Provision the shelf configuration:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
There is an SFP or XFP mismatch in the BTI 7000 Series. There is a mismatch between the SFP
or XFP transceiver provisioned for a port of a module and the physical SFP or XFP transceiver
that is inserted in the port.
For a tunable XFP, the provisioned wavelength does not fit (± 20 picometers) into the defined
fixed grid.
A 1000BT FD electrical (copper) SFP is installed in a port that is not provisioned as Gigabit
Ethernet (GbE).
The provisioned SFP or XFP transceiver must match the transceiver installed the port; the
wavelength provisioned for a tunable XFP must fall within the defined fixed grid; or the protocol
provisioned on the port must support the SFP installed in the port.
2-212 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—Service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(C1,C2,C3,C4,C5,C6,C7,C8,C9,C10,L1,L2)
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
TPR-(1,11,21,31)-(1-20)-(1-4)
WM-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(1-4)
WT-(1,11,21,31)-(1-20)-(1-4)
XFP-(1,11,21,31)-(1-20)-2
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-41 Clearing a REPLUNITMEA alarm for an SFP or XFP transceiver
2-214 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Determine what SFP or XFP transceiver is listed in the system inventory
Enter the following at the TL1 command line interface:
RTRV-INV:[TID]::<CTAG>::;
Example output
"SLOT-1-1,EQPT:NAME=MXP10G,PEC=BT7A48AA,FNAME=10G MULTIPROTOCOL
MUXPONDER - SONET and VCAT,SER=\"SN00008058\",HWREV=\"11\",FW=\"NATIVE
\",MFGDAT=\"2009-03-27\
",MFGLOCN=Northside,TSTDAT=2009-03-27,TSTLOCN=Northside,USI=N/A"
"XFP-1-1-L1,EQPT:PEC=BP3AD1SS,SER=\"F627604000C1\",HWREV=
\"02\",MFGDAT=\"2006
-07-20\",WAVELENGTH=850,MINBR=9900,MAXBR=11100,ENCODING=UNKNOWN,CONNTY
PE=LC,VEND
ORNAME=\"JDS Uniphase\",VENDORPN=\"64P0194\",VENDOROUI=\"00019C
\",TXFAULTIMP=Y,T
XDISABLEIMP=Y,LOSIMP=Y,DDIAGIMP=Y,MEDIA=OPTICAL,USI=N/A"
As seen in the example output, SFP-1-1-1 is physically present on shelf 1, slot 1, port 1.
Step 2 Determine whether the provisioned transceiver port is correct
Check the office records or engineering specifications to determine whether the
provisioned transceiver data and the physical SFP or XFP transceiver inserted in the
port of the circuit pack is correct. The following conditions must be met:
If the PEC is provisioned, then the SFP or XFP in the slot must match the PEC.
The provisioned wavelength and the actual SFP or XFP transceiver wavelength must
match.
The wavelength provisioned for a tunable XFP must fall within the defined fixed grid.
The provisioned protocol must support the SFP installed in the port.
The bit rate of the provisioned protocol for the SFP or XFP must fall between the
minimum and maximum bit rates for the SFP or XFP transceiver.
If the FPSD parameter is set to ON, the TXDISABLEIMP parameter of the SFP
inventory item must be set to Y.
If the PHYPMMON parameter is set to ON, the DDIAGIMP parameter of the SFP
inventory must be set to Y.
If the VENDORPN is provisioned, it must match the SFP or XFP transceiver’s vendor
part number.
Action
• If the provisioned parameters of the transceiver port are correct, obtain a correct SFP
or XFP transceiver and go to Step 3.
• If the physical SFP or XFP transceiver is correct, go to Step 4 to change the
provisioned parameters.
Step 3 Replace the SFP or XFP transceiver
Obtain a replacement SFP or XFP transceiver. See 3.13, “Replacing optical
transceivers” to replace the SFP or XFP:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 4 Change the provisioned parameters for the SFP or XFP transceiver
Go to the applicable provisioning procedure in the Solutions Guide for the circuit pack
in which the transceiver is inserted, provision the SFP or XFP transceiver, and then
return to this procedure:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
Circuit pack is missing in the BTI 7000 Series.
The alarm is triggered for one of the following reasons:
• the provisioned circuit pack is missing from its associated slot
• a filler circuit pack is missing from an unprovisioned single-width or double-width slot
• a single-width circuit pack is provisioned in a double-width slot
To clear this alarm, insert an appropriate single-width or double-width circuit pack or filler
circuit pack in the associated single-width or double-width slot.
Note When pre-provisioning a circuit pack against an empty slot in the shelf, the
severity of the circuit pack missing (REPLUNITMISS) alarm is major instead of
critical.
A filler circuit pack is required in all empty slots of the BTI 7060 main shelf for proper air flow.
2-216 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major or Critical alarm—Service is not affected for a major alarm that occurs when no circuit
pack is provisioned in the slot. Service is affected for a critical alarm that occurs when a circuit
pack is provisioned in the slot.
Affected AIDs
CCM-(1,11,21,31)-1
CU-(1,11,21,31)
CU-(1,11,21,31)-(1-4)
SI-1
SLOT-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Determine if the affected circuit pack slot has been provisioned before
Determine if the affected circuit pack slot has been provisioned before by entering the
following at the TL1 command line interface:
RTRV-EQPT:[TID]::<CTAG>;
Example Output
2-218 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
"OPA-1-6:BP1A01AA::OOS-AU,UEQ"
;
• If the circuit pack slot has been provisioned before, go to step 2.
• If the circuit pack slot has not been provisioned before, got to step 3.
Step 2 Insert the missing circuit pack
Insert the replacement circuit pack. See Chapter 3, “Replacing modules” for information.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 3 Insert a filler circuit pack
a) Obtain a filler circuit pack.
b) Go to the filler pack replacement procedure (3.14, “Filler modules and panels”) in
this document.
c) Insert the filler circuit pack:
Problem Description
Expansion shelf is missing in the BTI 7000 Series.
To clear this alarm, attach an appropriate expansion shelf to the SCP in the main shelf of the BTI
7000 Series.
Note The RELUNITMISS alarm is masked when an expansion shelf is placed out of
service. To determine if this alarm is present, retrieve conditions present on the
system using the RTRV-COND-ALL command.
Impact
Major alarm—Service is not affected.
Affected AIDs
ES-(11,21,31)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-220 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Reconnect the missing expansion shelf to the SCP
Reconnect the missing expansion shelf to the SCP located in the BTI 7000 Series main
shelf:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
An SFP or XFP transceiver is missing from its associated port in a transponder circuit pack.
To clear this alarm, insert an appropriate transceiver in the associated port of the transponder
circuit pack.
Impact
Critical alarm—Service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(C1,C2,C3,C4,C5,C6,C7,C8,C9,C10,L1,L2)
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
SFP-(1,11,21,31)-(1-20)-(1-4)
TPR-(1,11,21,31)-(1-20)-(1-4)
XFP-(1,11,21,31)-(1-20)-2
2-222 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-44 Clearing a REPLUNITMISS alarm for an SFP or XFP transceiver
Step 1 Insert the missing SFP or XFP transceiver
a) Obtain a replacement SFP or XFP transceiver.
LED behavior
Table 2-16 LED behavior of BTI 7060/BTI 7200
Shelf LEDs System LEDs
Location Trouble Power Critical Major Minor
MSI ON ON ON OFF OFF
Location Circuit
Pack LEDs
Fail Active Fault
Circuit pack ON ON OFF
Impact
Critical alarm—service is affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2-224 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check power distribution to the shelf
Check the following areas for possible problems:
a) Verify that the power connection to the chassis is firmly in place.
b) Verify that the circuit power switch(es) are in the on position.
c) Verify that the external source DC power circuit breaker(s) are on.
d) Verify that the external power wires are delivering power correctly.
Problem Description
Circuit pack type is unknown to the system.
This alarm occurs when the circuit pack in the associated slot is unknown to the system (for
example, the circuit pack is not supported by the software release running on the system) .
To clear this alarm, insert an appropriate circuit pack in the associated slot.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
Impact
Major alarm—service is not affected.
Affected AIDs
CCM-(1,11,21,31)-1
CU-(1,11,21,31)
CU-(1,11,21,31)-(1-4)
SI-(1,11,21,31)
SLOT-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-226 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Retrieve the software load version
Enter the following at the TL1 command line interface:
RTRV-NETYPE:[TID]::<CTAG>::;
Example output
RTRV-INV:[TID]::<CTAG>::;
Example output for one slot
"SLOT-2-1,EQPT:NAME=TPR, PEC=BT7A41CA,CLEI=UNKNOWN,
FNAME=TRANSPONDER=00112233445566,HWREV=1,
MFGDAT=2002-05-30,MFGLOCN=BTI7000,
TSTDAT=2002-05-30,TSTLOCN=BTI7000,"
where PEC=BT7A41CA and HWREV=1 provide the required hardware identification
Step 3 Determine whether the software load supports the circuit pack version.
Compare the circuit pack PEC with the software release in 1.4.1, “Hardware and
software compatibility” to determine whether the software load supports the circuit pack
version.
• If the circuit pack version is not supported by the software load, obtain the correct
circuit pack version and go to the next step.
• If the circuit pack version is supported by the software load, contact your next level
of support
Step 4 Replace the circuit pack with the correct version of circuit pack
Obtain a replacement circuit pack, and then insert it. See Chapter 3, “Replacing
modules” for information.
If the alarm does not clear, contact your next level of support.
Problem Description
A shelf is unknown to the system.
This alarm occurs because the shelf is unknown to the system (for example, the BTI 7000 Series
cannot read the FRU data on the expansion shelf interface (ESI) circuit pack in the expansion
shelf).
To clear this alarm, connect an appropriate shelf to its associated SCP.
2-228 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Note The RELUNITUNK alarm is masked when an expansion shelf is placed out of
service. To determine if this alarm is present, retrieve conditions present on the
system using the RTRV-COND-ALL command.
Location Circuit
Pack LEDs
Trouble Active Fault To Main To Ext Shelf
ESI OFF ON OFF ON OFF
Impact
Major alarm—service is not affected.
Affected AIDs
ES-(11,21,31) MS-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-46 Clearing a REPLUNITUNK alarm
2-230 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check if the center support is missing between slots five and six of the main shelf
• If the center support is missing between slots five and six of the main shelf, go to the
next step.
• If the center support is not missing between slots five and six of the main shelf, go to
step five.
Step 2 Replace the center support between slots five and six
Obtain a center support for the shelf.
Note There are currently two versions of center supports in use:
• Version 1 uses a rear fastener
• Version 2 uses a front fastener
Version 1
Version 1 of the center supports has a hole at the front of the center support through
which a screwdriver is used to access the rear-mounted fastener.
Note Do not perform this procedure on an in-service or powered Version 1 system..
INIT-SYS:[TID]:SCP-1-5:<CTAG>::<ph>:[CMDMDE=<cmdmde>];
where
• ph is the phase and it can be either 0 for a warm restart or 1 for a cold restart.
2-232 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• cmdmde is the command mode and it can be either NORM for normal or FRCD for
forced.
Example
INIT-SYS:BTI7000:SCP-1-5:100::0;
BTI7000 02-11-22 18:32:02
M 100 COMPLD
;
Step 6 Check the alarm state
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 7 Retrieve the software load version
Enter the following at the TL1 command line interface:
RTRV-NETYPE:[TID]::<CTAG>::;
Example output
RTRV-INV:[TID]::<CTAG>::;
Example output for one slot
"SLOT-1-5,EQPT:NAME=SCP,PEC=BT7A20CA,CLEI=CL1A20BA,FNAME= System
Control Processor,SER=\"4G08DW46\",HWREV=\"1\",MFGDAT=
\"2002-07-18\",MFGLOCN=BTI7000, TSTDAT=2002-07-18, TSTLOCN=BTI7000,"
where PEC=BT7A20CA and HWREV=1 provide the required hardware identification
Step 9 Determine whether the software load supports the circuit pack version
• Compare the circuit pack PEC with the software release in 1.4.1, “Hardware and
software compatibility” to determine whether the software load supports the circuit
pack version.
• If the circuit pack version is not supported by the software load, obtain the correct
circuit pack version and go to the next step.
• If the circuit pack version is supported by the software load, contact your next level
of support
Step 10 Replace the circuit pack with the correct version of circuit pack
Go to the applicable circuit pack replacement procedure in Chapter 3, “Replacing
modules”, insert the replacement circuit pack, and the alarm clears.
If the alarm does not clear, contact your next level of support.
You have successfully completed this procedure.
Problem Description
The SFP or XFP transceiver type is unknown to the system.
This alarm occurs because the transceiver is not supported by the current software.
Note This alarm is not supported by a tunable XFP.
To clear this alarm, insert a readable SFP or XFP transceiver in the associated port of a circuit
pack.
2-234 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
ESFP-1-5-(1-3)
ESFP-(11,21,31)-1
SFP-(1,11,21,31)-(1-20)-(1-4)
XFP-(1,11,21,31)-(1-20)-2
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-236 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Replace the transceiver with a readable SFP or XFP transceiver
Go to procedure 3.13, “Replacing optical transceivers”:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Trouble Active Fault To Main To Ext Shelf
Impact
Major alarm—service is not affected.
Affected AIDs
SLOT-(11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-48 Clearing an REPLUNITUNS alarm
2-238 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Remove the SCP from the expansion shelf
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—Service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2,C1,C2)
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Step 1 To clear a REPLUNITUS-SFP alarm, replace the 1000BT FD electrical (copper) SFP
with a transceiver that is supported by the port. Follow the instructions in
3.13, “Replacing optical transceivers”.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-240 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is not affected.
Affected AIDs
SCP-1-3
SCP-1-5
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-49 Clearing an SCPRNCHGPROG alarm
Step 1 User access restricted
The SCPRNCHGPROG alarm indicates that an SCP release number change is in
progress. During this process, the system is restricted to read access only. Once the SCP
release number change actually starts, system access is not available.
• If the alarm clears after completing the SCP release number change, no further action
is required.
• If the alarm does not clear after completing the SCP release number change, contact
your next level of support.
Problem Description
This alarm indicates that the SONET/SDH line port has signal degradation due to one or more of
the following issues:
• dirty fiber and or connector
• excessive attenuation
• laser degradation at the far end
Signal degradation is calculated as follows:
• post-FEC: Muxponder module: Alarm is raised when SD threshold falls below 10e-6.
• pre-FEC: Transponder and packetVX modules: Alarm is raised when SD threshold crosses
10e-6.
2-242 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
PVX OFF ON
Impact
Minor alarm—service is not affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2)
TPR-(1,11,21,31)-(1-20)-(1,3)
PVX-(1,11,21,31)-(1,3,5...19)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Check for dirty fibers and connectors
Determine if the fibers and connectors are dirty and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check for excessive attenuation
2-244 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Problem Description
This alarm indicates that an SDH line port on a muxponder circuit pack has either experienced
signal degradation due to one or more of the following:
• dirty fiber and or connector
• excessive attenuation
• laser degradation at the far end
MXP OFF ON
Impact
Minor alarm—service is not affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-246 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check for dirty fibers and connectors
Determine if the fibers and connectors are dirty and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check for excessive attenuation
2-248 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Critical alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-52 Clearing an SQM alarm
Step 1 Check for a provisioning error in the network configuration
Determine if a provisioning error is present at one of the network elements.
Note This alarm should not occur between two muxponders that are connected directly
to each other. This means that the traffic is passing through other network
elements that are situated between the source and destination network elements.
Check these network elements for provisioning errors.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Minor alarm – service is not affected. The system may be synchronized to an alternate NTP
server.
Affected AIDs
The IP address specified for the NTP server.
2-250 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Examples
The show alarm all command displays the alarm:
Alarm Equipment Sev Date Time SA/NSA Description
------- ------------ ---- ----- -------- ------ -------------------------
VSwch VSwitch 1 Crit 02-19 09:49:43 SA Stacking link not present.
When the alarm is raised, the show virtual-switch command indicates that the stacking port is
not connected:
Members:
Stacking Stacking Port Backplane
Location State Comm State Comm State
--------- --------- ------------- -------------
1/9 primary no connection connection ok
1/13 secondary no connection connection ok
Impact
Critical, service affecting. Failover capability is disabled, and traffic is dropped on the secondary
packetVX card.
Affected AIDs
VSWCH-(1-11)
Step 1 Verify that the stacking ports are configured properly. If not, configure the stacking
ports and connect them with the proper cabling.
• If the alarm clears, you successfully completed this procedure.
• If the alarm does not clear, go to step 2.
Step 2 Check for an associated physical layer alarm (for example, LOS) on the stacking port
and take corrective action to repair that underlying fault. Refer to the LOS clearing
procedures in this guide.
• If the alarm clears, you successfully completed this procedure.
• If the alarm does not clear, go to step 3.
Step 3 Reboot both the primary and the secondary packetVX modules.
In some situations, such as, when the primary fails before the connection to the
secondary can be established, the primary and secondary may require simultaneous
rebooting to re-synchronize.
• If the alarm clears, you successfully completed this procedure.
• If the alarm does not clear, go to step 4.
Step 4 In a stacking configuration, the secondary reboots when stacking connectivity is lost. If
the secondary reboots, autonomously, in an intermittent manner, this may indicate a
stacking port is flapping— a link is going up and down repeatedly.
a) Check all optical connections and use known working fibers.
2-252 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Minor alarm—service is not affected.
Affected AIDs
SCP-1-5
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2.2.96.1 Clearing a SWBNKAFAIL software bank A failure alarm - BTI 7060 only
Use this procedure to clear a SWBNKAFAIL alarm.
Step 1 Replace the SCP circuit pack
Note Before replacing an SCP circuit pack, record the IP addresses used by the
system. For details on retrieving the SCP IP addresses, see the RTRV-IP
command in the TL1 Reference Guide.
Obtain a replacement SCP circuit pack. Go to the SCP circuit pack replacement
procedure in this document (Chapter 3, “Replacing modules”) and insert the new circuit
pack.
• If the alarm clears, you have successfully replaced the SCP circuit pack.
• If the alarm does not clear, contact your next level of support.
Step 2 Return the defective SCP circuit pack
Arrange to have the defective SCP circuit pack returned to BTI Systems, Inc.:
2-254 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Minor alarm—service is not affected.
Affected AIDs
SCP-1-5
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2.2.97.1 Clearing a SWBNKBFAIL software bank B failure alarm - BTI 7060 only
Use this procedure to clear a SWBNKBFAIL alarm.
Step 1 Replace the SCP circuit pack
Note Before replacing an SCP circuit pack, record the IP addresses used by the
system. For details on retrieving the SCP IP addresses, see the RTRV-IP
command in the TL1 Reference Guide.
Obtain a replacement SCP circuit pack. Go to the SCP circuit pack replacement
procedure in this document (Chapter 3, “Replacing modules”)and insert the new circuit
pack.
• If the alarm clears, you have successfully replaced the SCP circuit pack.
• If the alarm does not clear, contact your next level of support.
Step 2 Return the defective SCP circuit pack
Arrange to have the defective SCP circuit pack returned to BTI Systems, Inc.:
2-256 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Major alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-258 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check synchronization settings at originating and terminating network elements
Determine if the synchronization settings at the originating and terminating network
elements are correct based on the following scenarios:
a) Default setting for two muxponders connected directly to each other
The default synchronization setting for two muxponders connected directly to each
other is to run both units on the internal timing mode.
If this is not the case, use the SET-TMG-Mode Tl1 command to set the timing mode..
2-260 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 2 Check for dirty fibers and connectors
Determine if the fibers and connectors are dirty and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Check for excessive attenuation
Determine if excessive attenuation is being used and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Check if a faulty circuit pack exists at either the near end or the far end
Determine if faulty circuit pack exists at either near end or the far end and resolve the
problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 5 Check for a fiber cut
Determine if the fiber is cut and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
• faulty circuit pack at either the near end or the far end
Impact
Major alarm—service is affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
2-262 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-264 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check synchronization settings at originating and terminating network elements
Determine if the synchronization settings at the originating and terminating network
elements are correct based on the following scenarios:
a) Default setting for two muxponders connected directly to each other
The default synchronization setting for two muxponders connected directly to each
other is to run both units on the internal timing mode.
If this is not the case, use the SET-TMG-Mode Tl1 command to set the timing mode.
If this is not the case, use the SET-TMG-Mode Tl1 command to set the timing mode.
Step 2 Check for dirty fibers and connectors
Determine if the fibers and connectors are dirty and resolve the problem:
• - If the alarm clears, you have successfully completed this procedure.
• - If the alarm does not clear, go to the next step.
Step 3 Check for excessive attenuation
Determine if excessive attenuation is being used and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Check if a faulty circuit pack exists at either the near end or the far end
Determine if faulty circuit pack exists at either near end or the far end and resolve the
problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 5 Check for a fiber cut
Determine if the fiber is cut and resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-266 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• the Main Shelf Interface (MSI) circuit pack is missing
• the MSI circuit pack has failed
• the System Control Processor (SCP) cannot detect or communicate with the MSI
• an incorrect circuit pack is inserted in the MSI slot
For the BTI 7200:
• the Common Communications Module (CCM) circuit pack is missing
• the CCM circuit pack has failed
• the System Control Processor (SCP) cannot detect or communicate with the CCM
• an incorrect circuit pack is inserted in the MSI slot
To clear this alarm, insert or replace the MSI circuit pack, or remove the incorrect circuit pack
from the MSI slot.
Impact
Major alarm—service is not affected.
Affected AIDs
MS-1
CCM-(1,11,21,31)-1
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 In a BTI 7060 insert a new MSI circuit pack. In a BTI 7200 reset the CCM. If the CCM
is unreachable, reseat the CCM. If reseating the CCM does not clear the alarm, insert a
new CCM circuit pack.
Obtain a new MSI or CCM circuit pack. Go to the circuit pack replacement procedure
(Chapter 3, “Replacing modules”) in this document and insert the new circuit pack.
Impact
Minor to Major —service is not affected.
Affected AIDs
CCM-(1,11,21,31)-1
SCP-1-3
SCP-1-5
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-268 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 User access restricted
The SYSUPGRDPROG alarm indicates that a system upgrade is in progress. During
this process, the system is restricted to read access only. Once the system upgrade
actually starts, system access is not available.
• If the alarm clears after completing the system upgrade, no further action is required.
• If the alarm does not clear after completing the system upgrade, contact your next
level of support.
Note Ensure that either the CMMT-SYS-UPGRD or the CANC-SYS-UPGRD
command has been issued.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Major alarm—service is not affected.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
2-270 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-58 Clearing a T-CTEMP-HT alarm
Step 1 Determine whether the cooling unit has failed
Check the LEDs on the front of the Cooling Unit:
• If the red failure LED is lit on the Cooling Unit, there has been a failure. Obtain a
new Cooling Unit circuit pack. Go to the Cooling Unit replacement procedure
(Chapter 3, “Replacing modules”) in this document and replace the circuit pack. If
the alarm does not clear, contact your next level of support.
• If the green active LED is lit on the Cooling Unit, the circuit pack is functioning
correctly. Go to the next step.
Step 2 Determine whether the ambient room temperature is excessive
Check the ambient room temperature where the amplifier is located:
• If the ambient room temperature is greater than 50oC (122oF), you must lower the
ambient room temperature. Once the ambient room temperature is back to the normal
operating range, the alarm should clear. If the alarm does not clear, contact your next
level of support.
• If the ambient room temperature is in the normal operating temperature range,
contact your next level of support.
2-272 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Critical alarm—service is affected.
Note An T-OPT-LT (Optical Power Transmitted Low Threshold) alarm occurs as a
result of this shutdown alarm. Shutdown alarms turn off both pump lasers in an
amplifier.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Determine whether the cooling unit has failed
Check the LEDs on the front of the Cooling Unit:
• If the red failure LED is lit on the Cooling Unit, there has been a failure. Obtain a
new Cooling Unit circuit pack. Go to the Cooling Unit replacement procedure
(Chapter 3, “Replacing modules”) in this document and replace the circuit pack. If
the alarm does not clear, contact your next level of support.
• If the green active LED is lit on the Cooling Unit, the circuit pack is functioning
correctly. Go to the next step.
Step 2 Determine whether the ambient room temperature is excessive
Check the ambient room temperature where the amplifier is located:
• If the ambient room temperature is greater than 50oC (122oF), you must lower the
ambient room temperature. Once the ambient room temperature is back to the normal
operating range, the alarm should clear. If the alarm does not clear, contact your next
level of support.
• If the ambient room temperature is in the normal operating temperature range,
contact your next level of support.
2-274 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Minor alarm—service is not affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check the PM Span Loss value for the Line port on the alarmed module. Using the
proNX 900, right-click on the port, and choose View Port PM.
The PM Statistics window is displayed, in which you can view the port's PMs.
Step 2 Determine if the Maximum Span Loss Alarm Threshold is provisioned to the proper
value according to the Link Engineering Specifications. Consult with your network
engineer to confirm the value. If the Maximum Span Loss Alarm Threshold value is set
to too low, provision the threshold to the proper value and see if the alarm clears, as
follows:
a) Using the proNX 900, right-click the alarmed module and choose View WDM Info.
b) For the Max. Span Loss Alarm Threshold attribute, check the Enable Alarm
checkbox, and then specify the desired value for the attribute.
c) Click OK.
Step 3 Check for and resolve the following possible problems:
• excessive loss on the receive span fiber
• excessive span length resulting in loss that cannot be supported
• excessive loss on upstream patch fibers
Step 4 Check and clean the upstream fiber connections.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
2-276 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Amplifier ON OFF ON
Impact
Critical alarm—service is affected.
Note When the T-LTEMP-HTS alarm is triggered, the T-OPT-LT is simultaneously
triggered. This results in the major system LED also being turned on.
Note An T-OPT-LT (Optical Power Transmitted Low Threshold) alarm occurs as a
result of this shutdown alarm. Shutdown alarms turn off both pump lasers in an
amplifier.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Replace the circuit pack
Replace the affected optical amplifier circuit pack with another optical amplifier circuit
pack with the same product equipment code (PEC). Use the instructions provided in
3.8, “Replace Optical Amplifier modules”.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-278 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier ON OFF ON
Impact
Critical alarm—service is affected.
Note When the T-LTEMP-LTS alarm is triggered, the T-OPT-LT is simultaneously
triggered. This results in the major system LED also being turned on.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-61 Clearing a T-LTEMP-LTS alarm
Step 1 Replace the circuit pack
Replace the affected optical amplifier circuit pack with another optical amplifier circuit
pack with the same product equipment code (PEC). Use the instructions provided in
3.8, “Replace Optical Amplifier modules”.
• If the alarm clears, you have successfully completed this procedure.
2-280 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Major alarm—service is not affected.
Affected AIDs
OLAM-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-62 Clearing a T-MSLOSS-HT alarm
2-282 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Determine if an external device is connected at the mid-stage
• If an external device is connected at the mid-stage of the amplifier, go to the next
step.
• If an external device is not connected at the mid-stage of the amplifier, go to step 5.
Step 2 Determine the maximum amount of insertion loss for the external device
Determine the maximum amount of insertion loss for the external device by checking
the specifications for the device.
Record this value for use in the next step.
Step 3 Determine the mid-stage loss high threshold for the amplifier
Determine the mid-stage loss high threshold for the amplifier by entering the following
syntax at the TL1 command line interface:
RTRV-OA:[TID]:[<aid>]:<CTAG>;
Example
Clean the fiber connections at the input and output of the mid-stage device or loop back
cable:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
2-284 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Minor alarm - service is not affected
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
ROB-(1,11,21,31)-(1-20)-(L1)
DLA-(1,11,21,31)-(1-20)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Note If connected to an APC connector, measurements of output power can be off by
up to 0.5 dBm
2-286 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Note To monitor progress in clearing the optical back reflection, retrieve the current
performance measurements of the amplifier as you proceed through this
procedure. For details about retrieving performance measurements, see the
Operations Solutions Guide.
Step 1 Check if the optical output path is terminated to optical terminating equipment.
Determine whether the optical output path is terminated to optical terminating
equipment:
• If the optical output path is terminated correctly, go to step 3. (If you are using an
optical power meter to terminate the output path, ensure the power meter is actually
terminating the output path. Otherwise, use an APC connector to connect the output
to the optical power meter.)
• If the optical output path is not terminated correctly, go to the next step.
Step 2 Connect the optical output path to optical terminating equipment
• If the alarm clears, you have successfully completed this procedure.If the alarm does
not clear, go to the next step.
Step 3 Check all of the optical connections along the optical output path
Ensure the fibers are firmly and correctly connected through couplers and patch panels:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Clean all the fiber connections along the optical output path
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Note If you are using an optical power meter to terminate the output path, ensure the
power meter is actually terminating the output path. Otherwise, use an APC
connector to connect the output to the optical power meter.
• The fibers are not connected correctly. This creates a gap or misalignment between the fiber
ends.
• The coupler is faulty or the fibers are dirty.
The alarm clears when the optical back reflection decreases to about -20 dBm.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Critical alarm—service is affected. When the T-OBR-HTS alarm is triggered, only the first-stage
amplifier is shutdown.
Important The first-stage amplifier shuts down and the second-stage amplifier remains
active. This results in the output power being automatically reduced to a
maximum of 0 dBm when the threshold is crossed.
Note When the T-OBR-HTS alarm is triggered, the T-OPT-LT may be simultaneously
triggered depending on the minimum OPT threshold. This results in the major
system LED also being turned on.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
2-288 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
OLAM-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Note If you are connected to an APC connector, measurements of output power can be
off by up to 0.5 dBm
Note Invisible laser radiation can be emitted from APC connectors.Avoid exposure
and do not stare into open apertures to avoid permanent eye damage.
2-290 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check if the optical output path is terminated to optical terminating equipment
Determine whether the optical output path is terminated to optical terminating
equipment:
• If the optical output path is terminated correctly, go to step 3. (If you are using an
optical power meter to terminate the output path, ensure the power meter is actually
terminating the output path. Otherwise, use an APC connector to connect the output
to the optical power meter.)
• If the optical output path is not terminated correctly, go to the next step.
Step 2 Connect the optical output path to optical terminating equipment
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Check all of the optical connections along the optical output path
Ensure the fibers are firmly and correctly connected through couplers and patch panels:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 4 Clean all the fiber connections along the optical output path
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 5 Reduce the output power
Reduce the output power by either reducing the gain setting or the input power:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Note There is an assumption that an unacceptable eye-safe level is 10 dBm or more.
Step 6 Reset the pump lasers in the amplifier
Turn off the pump laser(s) of the amplifier and then turn the pump laser(s) back on by
entering the following syntax at the TL1 command line interface:
RMV-OA:[TID]:<aid>:<CTAG>;
RST-OA:[TID]:<aid>:<CTAG>;
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Major alarm—service is not affected.
2-292 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2,C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
TPR-(1,11,21,31)-(1-20)-(1-4)
WM-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(1-4)
WT-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Check the input signal to the circuit pack
Determine whether the input signal to the circuit pack is greater than the threshold:
• If the input signal is greater than the threshold, go to the next step.
• If the input signal is not greater than the threshold, contact your next level of support.
Step 2 Adjust the input signal or the threshold
Attenuate the input signal or adjust the threshold:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support
2-294 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Major alarm—service is not affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2,C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
TPR-(1,11,21,31)-(1-20)-(1-4)
WM-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(1-4)
WT-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-296 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check the input signal
Determine whether the input signal is below the threshold:
• If the input signal is below the threshold, go to the next step.
• If the input signal is not below the threshold, contact your next level of support.
Step 2 Check upstream equipment
There may be a problem with the upstream equipment. Resolve any upstream problem:
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, go to the next step.
Step 3 Possible fiber break in input fiber span
A break in the input fiber cable can cause a loss of signal. Contact your next level of
support to determine if there is a break in the fiber span.
Problem Description
The optical power transmitted (OPT) high threshold is exceeded.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Major alarm—service is not affected.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
2-298 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-67 Clearing a T-OPT-HT alarm
Step 1 Check the input signal as the output is a function of the input signal
Determine whether the input signal is below the maximum permitted:
• If the input signal is above the maximum input level, go to the next step.
• If the input signal is below the maximum input level, go to step 3.
Step 2 Attenuate the input signal
Attenuate the input signal to below the maximum input level:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 3 Check the threshold setting
Determine if the threshold is set at the factory default value:
• If the threshold setting is at the factory default value, go to the next step.
• If the threshold setting is not at the factory default value, go to step 5.
Step 4 Replace the circuit pack
Go to the applicable circuit pack replacement procedure listed below, insert the circuit
pack, and the alarm clears:
3.8, “Replace Optical Amplifier modules”
Step 5 If the alarm does not clear, contact your next level of support.
Adjust the optical power transmitted or the threshold level
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
The optical power transmitted (OPT) high threshold for an SFP or XFP transceiver is exceeded
in the BTI 7000 Series.
2-300 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Note The OPT high threshold for an SFP or XFP transceiver is preset and cannot be
changed.
Impact
Major alarm—service is not affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2,C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
TPR-(1,11,21,31)-(1-20)-(1-4)
WM-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(1-4)
WT-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-68 Clearing a T-OPT-HT alarm for an SFP or XFP transceiver
2-302 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Replace the SFP or XFP transceiver
Go to procedure 3.13, “Replacing optical transceivers” in this document and replace the
transceiver:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Problem Description
The optical power transmitted (OPT) low threshold is crossed.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Major alarm—service is not affected.
Affected AIDs
OBA-(1,11,21,31)-(1-20)-1
OLA-(1,11,21,31)-(1-20)-1
OLAM-(1,11,21,31)-(1-20)-1
OPA-(1,11,21,31)-(1-20)-1
SBA-(1,11,21,31)-(1-20)-1
SPA-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-304 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Check the input signal as the output signal is a function of the input signal
Determine whether the input signal is below the minimum input level permitted:
• If the input signal is above the minimum input level, go to step 3.
• If the input signal is below the minimum input level, go to the next step.
Step 2 Amplify the input signal
Amplify the input signal to above the minimum input level by either increasing
amplification upstream, or checking for potential problems with the upstream
transmitters:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Step 3 Check the threshold setting
Determine if the threshold setting is at the factory default value:
• If the threshold setting is at the factory default value, go to the next step.
• If the threshold setting is not at the factory default value, go to step 7.
Step 4 Determine if the amplifier is in the eyesafe mode
Determine if the amplifier is in the eyesafe mode by entering the following syntax at the
TL1 command line interface:
RTRV-OA:[TID]:[<aid>]:<CTAG>;
Example
2-306 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Problem Description
The optical power transmitted (OPT) low threshold is crossed for an SFP in the BTI 7000 Series.
Note The OPT low threshold for an SFP transceiver is preset and cannot be changed.
Impact
Major alarm—service is not affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2,C1,C2,C3,C4,C5,C6,C7,C8,C9,C10)
PVX-(1,11,21,31)-(1,3,5...19)-(G1-G24,X1-X4)
TPR-(1,11,21,31)-(1-20)-(1-4)
WM-(1,11,21,31)-(1-20)-(1-4)
WR-(1,11,21,31)-(1-20)-(1-4)
WT-(1,11,21,31)-(1-20)-(1-4)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-308 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Replace the SFP or XFP transceiver
Go to procedure 3.13, “Replacing optical transceivers” in this document and replace the
transceiver:
• - If the alarm clears, you have successfully completed this procedure.
• - If the alarm does not clear, contact your next level of support.
Impact
Major alarm—service is not affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Determine whether the cooling unit has failed
Check the LEDs on the front of the Cooling Unit:
• If the red failure LED is lit on the Cooling Unit, there has been a failure. Obtain a
new Cooling Unit circuit pack. Go to the Cooling Unit replacement procedure
(Chapter 3, “Replacing modules”) in this document and replace the circuit pack.
• If the green active LED is lit on the Cooling Unit, the circuit pack is functioning
correctly. Go to the next step.
Step 2 Determine whether the ambient room temperature is excessive
Check the ambient room temperature where the shelf is located:
• If the ambient room temperature is greater than 50oC (122oF), you must lower the
ambient room temperature. Once the ambient room temperature is back to the normal
operating range, the alarm should clear.
• If the ambient room temperature is in the normal operating temperature range, go to
the next step.
Step 3 Determine whether there are any empty slots in the shelf
2-310 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Check the BTI 7000 Series shelf for any empty slots.
• If empty slots exist, insert filler circuit packs into those slots.
• If no empty slots exist, go to the next step.
Step 4 Determine whether anything is obstructing the shelf ventilation
Check the BTI 7000 Series shelf to determine if there is anything obstructing the
ventilation openings.
• If there are any obstructions, clear the obstructions from around the BTI 7000 Series
shelf.
• Check the filter and clean it if necessary.
Step 5 If no problems are found, contact your next level of support.
Impact
Critical alarm—service is affected.
Affected AIDs
TPR-(1,11,21,31)-(1-20)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Determine whether the cooling unit has failed
Check the LEDs on the front of the Cooling Unit:
• If the red failure LED is lit on the Cooling Unit, there has been a failure. Obtain a
new Cooling Unit circuit pack. Go to the Cooling Unit replacement procedure
(Chapter 3, “Replacing modules”) in this document and replace the circuit pack.
• If the green active LED is lit on the Cooling Unit, the circuit pack is functioning
correctly. Go to the next step.
Step 2 Determine whether the ambient room temperature is excessive
Check the ambient room temperature where the amplifier is located:
• If the ambient room temperature is greater than 50oC (122oF), you must lower the
ambient room temperature. Once the ambient room temperature is back to the normal
operating range, the alarm should clear.
• If the ambient room temperature is in the normal operating temperature range, go to
the next step.
Step 3 Determine whether there are any empty slots in the shelf
Check the BTI 7000 Series shelf for any empty slots.
• If empty slots exist, insert filler circuit packs into those slots.
• If no empty slots exist, go to the next step.
Step 4 Determine whether anything is obstructing the shelf ventilation
Check the BTI 7000 Series shelf to determine if there is anything obstructing the
ventilation openings.
• If there are any obstructions, clear the obstructions from around the BTI 7000 Series
shelf.
• Check the filter and clean it if necessary.
Step 5 If no problems are found, contact your next level of support.
2-312 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON ON
Impact
Major alarm—service is affected.
Affected AIDs
OLAM-(1,11,21,31)-(1-20)-1
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Step 1 Check the input signal to the first-stage amplifier
Determine whether the input signal to the amplifier is above the maximum threshold of
the input power:
• If the input power to the first-stage amplifier is above the maximum threshold, go to
the next step.
• If the input power to the first-stage amplifier is within range, go to step 3.
Step 2 Attenuate the input to the first-stage amplifier
Attenuate the input to the amplifier, then check the alarm status:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-314 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 3 Check the output signal of the mid-stage device
Determine whether the output signal from the mid-stage device is above the maximum
threshold of the mid-stage OPR:
• If the output power from the mid-stage device is above the maximum threshold, go to
the next step.
• If the output power from the mid-stage device is within range, contact your next level
of support.
Step 4 Attenuate the output from the mid-stage device
Attenuate the output from the mid-stage device, then check the alarm status:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Major alarm—service is not affected.
Affected AIDs
SLOT-(1,11,21,31)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Determine whether the cooling unit has failed
Check the LEDs on the front of the Cooling Unit:
• If the red failure LED is lit on the Cooling Unit, there has been a failure. Obtain a
new Cooling Unit circuit pack. Go to the Cooling Unit replacement procedure
(Chapter 3, “Replacing modules”) in this document and replace the circuit pack.
• If the green active LED is lit on the Cooling Unit, the circuit pack is functioning
correctly. Go to the next step.
Step 2 Determine whether the ambient room temperature is excessive
Check the ambient room temperature where the amplifier is located:
• If the ambient room temperature is greater than 50oC (122oF), you must lower the
ambient room temperature. Once the ambient room temperature is back to the normal
operating range, the alarm should clear.
• If the ambient room temperature is in the normal operating temperature range, go to
the next step.
Step 3 Determine whether there are any empty slots in the shelf
Check the BTI 7000 Series shelf for any empty slots.
• If empty slots exist, insert filler circuit packs into those slots.
• If no empty slots exist, go to the next step.
Step 4 Determine whether anything is obstructing the shelf ventilation
Check the BTI 7000 Series shelf to determine if there is anything obstructing the
ventilation openings.
• If there are any obstructions, clear the obstructions from around the BTI 7000 Series
shelf.
• Check the filter and clean it if necessary.
• If no obstructions are present, contact your next level of support.
2-316 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
LED behavior
There is no Fault LED for WCH alarms on the Line port.
Impact
Critical alarm—service may be affected.
Affected AIDs
ROB-(1,11,21,31)-(1,3,5...19)-(L1)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, SFP transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Using the proNX 900 navigate to the optical group.
Right-click a group and choose Provision Cross Connects. The Optical Cross
Connects - Group: <group number> dialog appears.
Step 2 Determine whether the cross-connect exists for the channel at the far-end of the
equalization section.
• If the cross-connect exists it is listed in the table. Go to Step 4.
• If the cross-connect does not exist you must create it. Go to the next step.
Step 3 Create the cross-connect.
To create the cross-connect refer to "Provisioning wavelength cross connections for
DOL equipment," in the BTI 7000 Series Dynamic Optical Layer Engineering
Guideline. Ensure that the channel matches the channel being reported in the alarm.
Step 4 Determine if the administrative state of the cross-connect channel is In-Service (IS). If
the state is Out-of-service (OOS), change the state to IS:
a) Navigate to the Optical Group, Degree and module that you are troubleshooting.
b) Right-click the module and choose View WDM Info. The Provision WDM:
<module> dialog appears.
c) If the Administrative State is Out-of-Service (OOS), from the drop-down menu
select In-Service or Auto-in-Service. Click OK.
• If the alarm clears, you have completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-318 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
SFP ON ON
Impact
Critical alarm—service is may be affected.
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-72 Clearing a UNEQ-P alarm
Step 1 Check for cross connection at far end
Determine whether the equipment at the far end has a correct cross connection and
resolve the problem:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, go to the next step.
Step 2 Check if there is a faulty circuit pack at the far end
Determine whether there is a faulty circuit pack at the far end. If so, replace the faulty
circuit pack:
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Location Circuit
Pack LEDs
Fail Active Fault
Amplifier OFF ON OFF
2-320 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Impact
Minor alarm—service is not affected.
Affected AIDs
SI-(11,21,31)
SLOT-(1,11,21,31)-(1-20)
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
Figure 2-73 Clearing a UPGRDPROG alarm
Step 1 User access restricted
The UPGRDPROG alarm indicates that an auto upgrade is in progress. Once the auto
upgrade starts, access to the affected slot is not available.
• If the alarm clears after completing the auto upgrade, no further action is required.
• If the alarm does not clear after completing the auto upgrade, contact your next level
of support.
Impact
Minor alarm—service is not affected.
Affected AIDs
USER
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-322 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Wait for the alarm to clear
Wait 60 seconds for the alarm to clear and then login with the correct credentials.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
Impact
Critical alarm—service may be affected.
Affected AIDs
MXP-(1,11,21,31)-(1,3,5...19)-(L1,L2)
TPR-(1,11,21,31)-(1-20)-(1-4)
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this alarm clearing
procedure. Use the flow chart to understand the context of the alarm. Use the procedure to clear
the alarm.
2-324 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Clearing alarms
Step 1 Replace the tunable XFP.
To clear the WNA alarm, replace the circuit pack tunable XFP. Follow the instructions
in 3.13, “Replacing optical transceivers”.
• If the alarm clears, you have successfully completed this procedure.
• If the alarm does not clear, contact your next level of support.
2-326 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
C H A P T E R 3
This chapter explains how to replace modules. This section is organized as follows:
• 3.1, “BTI 7060 common equipment modules”
• 3.2, “BTI 7030 common equipment modules”
• 3.3, “BTI 7200 common equipment modules”
• 3.4, “Replacing Transponder modules”
• 3.5, “Replacing 2-Port GbE Muxponder modules”
• 3.6, “Replacing 8-Port and 10-Port Multiprotocol Muxponder modules”
• 3.7, “Replacing packetVX modules”
• 3.8, “Replace Optical Amplifier modules”
• 3.9, “Replace Dispersion Compensation modules”
• 3.10, “Replacing Multiplexing modules”
• 3.11, “Replacing ROADM-on-a-blade modules”
• 3.13, “Replacing optical transceivers”
• 3.14, “Filler modules and panels”
• 3.15, “Inserting or replacing an air filter in the BTI 7060”
• 3.16, “Inserting or replacing an air filter in the BTI 7200”
3-2 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Installation procedure
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows a BTI 7060 Cooling Unit module and its key features for this
procedure.
Figure 3-3 BTI 7060 Cooling Unit module
Note The Cooling Unit must be installed in its dedicated slot in the shelf.
Note Install the Cooling Unit module before installing the System Control Processor
module.
To install a Cooling Unit module, use the following procedure.
Step 1 Insert module
a) Align the cooling unit to the guides of the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
Step 2 Tighten faceplate screw
a) Facing the front of the shelf, align the cooling unit with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
Caution Tighten to a torque that is no more than 4.7 in-lbs.
You have successfully completed this procedure.
Prerequisites
• None
Installation procedure
Caution ESD Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
one end and with the chassis at the other).
The following figure shows a BTI 7060 MSI module and its key features for this procedure.
Figure 3-4 BTI 7060 MSI module
Note The MSI module must be installed in its dedicated slot in a main shelf.
Note Install the MSI module before installing the System Control Processor module.
Step 1 Insert module
a) Align the MSI to the guides of the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
3-4 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 2 Tighten faceplate screw
a) Facing the front of the shelf, align the MSI with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
Caution Tighten to a torque that is no more than 4.7 in-lbs.
You have successfully completed this procedure.
Prerequisites
• None
Installation procedure
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows a BTI 7060 ESI module and its key features for this procedure.
Note The ESI module must be installed in its dedicated slot in an expansion shelf.
Step 1 Insert module
a) Align the ESI to the guides of the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
Step 2 Tighten faceplate screw
a) Facing the front of the shelf, align the ESI with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
Caution Tighten to a torque that is no more than 4.7 in-lbs
You have successfully completed this procedure.
3-6 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
MSI module and the BTI 7060 Cooling Unit module are already installed.
• The BTI 7060
Installation procedure
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows an SCP module and its key features for this procedure.
Figure 3-6 SCP module
Note The SCP module must be installed in slot five of a main shelf.
Follow these steps to install an SCP module:
Step 1 Insert module
a) Align the SCP module with the guides in slot five.
b) Slide the module straight into the slot.
Step 2 Tighten faceplate screws
a) Facing the front of the shelf, align the module with its two mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws in
sequence:
c) Partially tighten one screw.
d) Partially tighten the other screw.
3-8 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Installation procedure
caution ESD Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
one end and with the chassis at the other).
The following figure shows a BTI 7030 Cooling Unit module and its key features for this
procedure.
Note The BTI 7030 Cooling Unit module must be installed in its dedicated slot in a
BTI 7030 shelf.
Note Install the BTI 7030 Cooling Unit module before installing the BTI 7030 System
Control Processor module.
To install a BTI 7030 Cooling Unit module, use the following procedure.
Step 1 Insert module
a) Align the cooling unit to the guides of the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
Step 2 Tighten faceplate screw
a) Facing the front of the shelf, align the cooling unit with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
You have successfully completed this procedure.
3-10 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Installation procedure
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows a BTI 7030 MSI module and its key features for this procedure.
Figure 3-9 BTI 7030 MSI module
Note The BTI 7030 MSI module must be installed in its dedicated slot in a BTI 7030
shelf.
Note Install the BTI 7030 MSI module before installing the BTI 7030 System Control
Processor module.
To install a BTI 7030 MSI module, use the following procedure.
Step 1 Insert module
a) Align the BTI 7030 MSI to the guides of the slot in which the module is being
inserted.
b) Carefully push the module straight into the slot.
Step 2 Tighten faceplate screw
a) Facing the front of the shelf, align the MSI with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
You have successfully completed this procedure.
Prerequisites
MSI module and the BTI 7030 Cooling Unit module are installed.
• The BTI 7030
Installation procedure
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows a BTI 7030 SCP module and its key features for this procedure.
Figure 3-10 BTI 7030 SCP module key features
Note The BTI 7030 SCP module must be installed in its dedicated slot in a BTI 7030
shelf.
To install a BTI 7030 SCP module, use the following procedure.
Step 1 Insert module
3-12 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
3-14 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Installation procedure
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows a BTI 7060/BTI 7200 Cooling Unit module and its key features for
this procedure.
Figure 3-13 BTI 7060/BTI 7200 Cooling Unit module
3-16 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Note The Cooling Unit must be installed in its dedicated slot in the shelf.
Note Install the Cooling Unit module before installing the System Control Processor
module.
To install a Cooling Unit module, use the following procedure.
Step 1 Insert module
a) Align the cooling unit to the guides of the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
Step 2 Tighten faceplate screw
a) Facing the front of the shelf, align the cooling unit with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
Caution Tighten to a torque that is no more than 4.7 in-lbs.
You have successfully completed this procedure.
Prerequisites
• None
Installation procedure
CautionESD Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
one end and with the chassis at the other).
The following figure shows a BTI 7200 MSI module and its key features for this procedure.
Note The MSI module must be installed in its dedicated slot in a main shelf.
Note Install the MSI module before installing the System Control Processor module.
Step 1 Insert module
a) Align the MSI to the guides of the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
Step 2 Tighten faceplate screw
a) Facing the front of the shelf, align the MSI with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
Caution Tighten to a torque that is no more than 4.7 in-lbs.
You have successfully completed this procedure.
3-18 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Installation procedure
CautionESD Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
one end and with the chassis at the other).
The following figure shows a BTI 7200 CCM.
Figure 3-15 BTI 7200 CCM
Note The CCM must be installed in its dedicated slot in a main shelf or an expansion
shelf.
Note Install the CCM before installing the System Control Processor module.
Step 1 Insert module
a) Align the CCM to the guides of the slot in which the module is being inserted.
b) Carefully push the module straight into the slot, and seat it firmly and fully. Push on
the latches on the CCM with your thumbs to seat the module. Ensure that the module
is firmly seated in the slot before attempting to tighten the faceplate screws.
Step 2 Tighten the faceplate screws which are located on the module extraction handles. When
the screws are fully tightened, the extraction handles have no play, and the module
cannot be accidentaly extracted.
a) Facing the front of the shelf, align the CCM with its mounting hole.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screw.
Caution Tighten to a torque that is no more than 4.7 in-lbs.
3.3.5 Install the System Control Processor module in a BTI 7200 shelf
Use this procedure to install the System Control Processor (SCP) module and a BTI 7200 shelf.
Prerequisites
• The Cooling Unit, MSI, and CCM modules are already installed. Prior to replacing an SCP,
back up the database. When replacing the SCP, do not remove the CCM while the SCP is
removed. Restore the database once the SCP in installed and in service.
Installation procedure
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows an SCP module and its key features for this procedure.
Figure 3-16 SCP module
3-20 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 1 Insert module
a) Align the SCP module with the guides in slot five.
b) Slide the module straight into the slot.
Step 2 Tighten faceplate screws
a) Facing the front of the shelf, align the module with its two mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws in
sequence:
c) Partially tighten one screw.
d) Partially tighten the other screw.
e) Fully tighten the first screw.
f) Fully tighten the remaining screw.
Caution Tighten to a torque that is no more than 4.7 in-lbs.
You have successfully completed this procedure. It may take several minutes for the SCP to
come fully into service, indicated by a green "Active" LED, and an unlit "Fail" LED.
Prerequisites
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
3-22 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Replacement procedure
Follow these steps to replace a Transponder module.
Note The following steps describe how to replace a Transponder module that is not
part of a client protection (y-cable) configuration. For information on hitless
replacement procedures for replacing a dual 10G transponder module that serves
as a standby for client protection refer to the next section, "Replacing a dual 10G
Transponder module in a client protection configuration."
Step 1 Reroute Traffic
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Step 2 Move the Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 3 Disconnect the Cables
Disconnect the optical cables from the ports on the faceplate of the module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 4 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 5 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note An equipment missing alarm appears once you remove the module.
b) Place the module on a flat work surface.
Step 6 Replace the Module
a) Align the replacement module with the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
Step 7 Replace the Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
3-24 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 1 Verify that the module you are replacing/re-seating is the standby module and is not
actively carrying traffic.
Using the RTRV-XCVR command, view the states of both the working and protecting
client ports. The state of the protecting port must indicate STBY (standby).
Step 2 Remove or re-seat the module:
a) If you are replacing the module, disconnect the cables and remove the module from
the shelf. Refer to steps 2 to 5, above, in the section "Replacement procedure." Or,
b) If you need to only re-seat the module, release the module from the slot.
Step 3 Install the replacement module, or re-seat the module into the slot.
To install the module, refer to steps 6 and 7, above.
Step 4 Wait until the module completes the booting process, and the red LEDs are off.
Step 5 Reconnect the cables.
To reconnect the cables refer to steps 9 and 10, above.
You have successfully completed this procedure.
Prerequisites
• None
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Replacement procedure
Follow these steps to replace a 2-Port GbE Muxponder module:
Step 1 Reroute Traffic
3-26 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Step 2 Remove the Transceiver Ports from Service
Remove the transceiver ports from service.
Step 3 Move the Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 4 Disconnect the Cables
Disconnect the optical cables from the ports on the faceplate of the module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 5 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 6 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note An equipment missing alarm appears once you remove the module.
b) Place the module on a flat work surface.
Step 7 Replace the Module
a) Align the replacement module to the slot in which it is being inserted.
b) Carefully push the module straight into the slot.
Step 8 Replace the Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
Step 9 Replace the Transceivers
See 3.13, “Replacing optical transceivers” to insert the transceivers into the module, and
then return to this procedure.
Step 10 Reconnect Optical Cables
Clean the optical cables and then reconnect them to their original positions.
Note If you loop excess fiber around the fiber management spool, allow sufficient
slack for the fiber management spool to move freely.
Step 11 Restore the Transceiver Ports to Service
Restore the transceiver ports to service.
Step 12 Replace Cables
If any cables were moved to access the module, replace the cables to their original
locations.
You have successfully completed this procedure.
3-28 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Replacement procedure
Follow these steps to replace an 8-Port or 10-Port Multiprotocol Muxponder module:
Step 1 Reroute Traffic
Important Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module and then transfer traffic to the alternate
route before proceeding to step 2.
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Step 2 Remove the Transceiver Ports from Service
Remove the transceiver ports from service.
Step 3 Move the Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 4 Disconnect the Cables
Disconnect the optical cables from the ports on the faceplate of the module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 5 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 6 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
3-30 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Note An equipment missing alarm appears once you remove the module.
b) Place the module on a flat work surface.
Step 7 Replace the Module
a) Align the replacement module to the slot in which it is being inserted.
b) Carefully push the module straight into the slot.
Step 8 Replace the Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
3-32 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Replacement procedure
Follow these steps to replace a packetVX module:
Step 1 Reroute Traffic
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Step 2 Move the Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 3 Disconnect the Cables
Disconnect the optical cables from the ports on the faceplate of the module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 4 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 5 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note An equipment missing alarm appears once you remove the module.
b) Place the module on a flat work surface.
Step 6 Replace the Module
a) Align the replacement module to the slot in which the module is being inserted.
b) Carefully push the module straight into the slot.
Step 7 Replace the Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
3-34 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Replacement procedure
Follow these steps to replace an Optical Amplifier module:
Step 1 Remove the Optical Amplifier from Service
The Optical Amplifier must be removed from service.
Step 2 Move the Cables
3-36 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Optical cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 3 Disconnect the Cables
Disconnect the optical cables from the ports on the faceplate of the module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 4 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 5 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note A REPLUNITMISS alarm appears once you remove the module.
b) Place the module on a flat work surface.
Step 6 Replace the Module
a) Align the replacement module to the slot in which it is being inserted.
b) Carefully push the module straight into the slot until the module LEDs turn on.
The LEDs remain on for 5 to 10 seconds and then turn off. The REPLUNITMISS
should clear after a few seconds.
Step 7 Replace the Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
If any cables were moved to access the module, replace the cables to their original
locations.
Step 10 Restore the Module to Service
The module can now be restored to service.
You have successfully completed this procedure.
3-38 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
Replacement procedure
Follow these steps to replace a Dispersion Compensation module:
Step 1 Reroute Traffic
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the optical amplifier, transceiver, or mux/demux.
Transfer traffic to this alternate route before proceeding with this procedure.
Step 2 Move the Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 3 Disconnect the Cables
Disconnect the optical cables from the ports on the faceplate of the module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 4 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 5 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note An equipment missing alarm appears once you remove the module.
b) Place the module on a flat work surface.
Step 6 Replace the Module
a) Align the replacement module to the slot in which it is being inserted.
b) Carefully push the module straight into the slot.
Step 7 Replace the Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
3-40 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 8 Reconnect Optical Cables
Clean the optical cables and then reconnect them to their original positions.
Note If you loop excess fiber around the fiber management spool, allow sufficient
slack for the fiber management spool to move freely.
Step 9 Replace Cables
If any cables were moved to access the module, replace the cables to their original
locations.
You have successfully completed this procedure.
Prerequisites
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows an 8-channel module of the 32-Channel DWDM Mux/Demux.
32-Channel DWDM Mux/Demux module
The following figures show the key physical features of the 1-Channel, 2-Channel, and 4-
Channel DWDM Optical Add/Drop modules.
3-42 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
1-Channel OADM
2-Channel OADM
4-Channel OADM
Replacement procedure
To replace a Multiplexing module, follow these steps:
Step 1 Move Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 2 Disconnect Optical Cables
Disconnect the optical cables from the optical ports on the faceplate of the module.
Note Ensure that the optical ports on the modules and the optical cables are protected
with protective caps while disconnected.
Step 3 Loosen Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
c) Push with sufficient pressure until the LEDs come on.
Step 4 Remove module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note An equipment missing alarm appears once you remove the module.
b) Place the module on a flat work surface.
Step 5 Replace module
a) Align the replacement module to the slot in which it is being replaced.
b) Carefully push the module straight into the slot.
3-44 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 6 Replace Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
Prerequisites
You must do the following before replacing a ROB module:
Transfer traffic going through the ROB module to an alternate route.
• Reroute traffic:
• Database backup: Perform a database backup, and ensure you know the location where the
backup file is saved.
• Fibers: For
the fiber connected to the module being replaced, ensure you have sufficient fiber
slack to unseat the module, and ensure all fibers are labeled correctly.
3-46 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Replacement procedure
Follow these steps to replace a ROADM-on-a-blade module:
Step 1 Reroute Traffic
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Step 2 Move the Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 3 Disconnect the Cables
Disconnect the fiber cables from the module that is being replaced. Make note on how
the cables are connected. You need this information when you install the replacement
module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 4 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 5 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note An equipment missing alarm—REPLUNITMISS— appears once you remove the
module.
b) Place the module on a flat work surface.
Step 6 Replace the ROB module
3-48 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
You must do the following before replacing a ROB module:
• Database backup: Perform a database backup, and ensure you know the location where the
backup file is saved.
• Fibers:
• Ensure you have sufficient fiber slack to unseat the module.
• Ensure all fibers are labeled correctly. You need to maintain the same cross-connection
assignments.
Replacement procedure
Follow these steps to replace a ROADM-on-a-blade module with a different degree ROADM
module:
Step 1 Reroute Traffic
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Step 2 Move the Cables
Shelf cables may need to be moved aside to get clear access to the module. The cables
rest on the handles that are at the front of the module.
Step 3 Disconnect the Cables
Disconnect the fiber cables from the module that is being replaced. Make note on how
the cables are connected. You need this information when you install the replacement
module.
Note Ensure that the optical ports on the module and the optical cables are protected
with protective caps while disconnected.
Step 4 Loosen the Faceplate Screws
a) Facing the front of the shelf, locate the faceplate screws.
b) Using a slot-head or Phillips screwdriver, loosen the screws.
Step 5 Remove the Module
a) Grasp the handles on the front of the module and firmly pull the module straight out.
Note An equipment missing alarm—REPLUNITMISS— appears once you remove the
module.
b) Place the module on a flat work surface.
3-50 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 6 Replace the ROB module
a) Align the replacement module to the slot in which it is being inserted.
b) Carefully push the module straight into the slot until the module LEDs turn on. A
circuit pack mismatch—REPLUNITMEA— alarm appears. To clear the alarm you
need to assign the module to the slot. Go to the next step.
Step 7 Assign the PEC of the replacement module to the slot. This step assumes you are
using proNX 900 Node Controller.
a) Click the System Configuration icon and navigate to the system for which the
module is replaced.
b) Right-click on the slot that contains the replacement module. Click Provision
Module.
c) From the PEC/CLEI Code drop-down menu, select the PEC of the replacement
module, and click Apply.
d) The REPLUNITMISS and REPLUNITMEA alarms should clear after 5 to 10
seconds.
Step 8 Restore the Module to Service
The ROADM module automatically upgrades to the same BTI Systems software release
that is running on the shelf, and automatically receives the module and channel
provisioning from the SCP. The system should recover to its original state, this takes a
few minutes.
Note If the system does not recover, contact your BTI Systems representative.
Step 9 Replace the Faceplate Screws
a) Facing the front of the shelf, align the module with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the faceplate screws:
• Partially tighten one of the screws.
• Partially tighten the other screw.
• Fully tighten both screws, to a torque that is no more than 4.7 in-lbs.
Step 10 Reconnect Optical Cables
If any cables were moved to access the module, clean the cables and reconnect them to
their original positions. All corresponding line and client port alarms on replaced
modules, as well as, adjacent node line alarms, should clear.
Note If you loop excess fiber around the fiber management spool, allow sufficient
slack for the fiber management spool to move freely.
Step 11 Reroute traffic
Provision the new ROB module with the preferred traffic route.
3-52 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
To prevent potential damage from electrostatic discharge, observe the following when handling
transceivers:
a transceiver from its packaging until you are ready to install it into a module.
• Do not remove
• Do not touch any of the pins, connections, or components of a transceiver.
• Always store or transport a transceiver in anti-static packaging.
Invisible laser radiation can be emitted from the aperture ports of various
modules when no fiber cable is connected. Avoid exposure and do not stare into
open apertures to avoid permanent eye damage.
Laser
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
The following figure shows an SFP transceiver about to be inserted into its slot in a generic
module.
Transceiver insertion
Replacement procedure
Follow these steps to replace a transceiver:
Step 1 Reroute Traffic
Caution Failure to reroute traffic can result in lost data. Select an alternate route for the
traffic that passes through the module. Transfer traffic to this alternate route
before proceeding with this procedure.
Step 2 Remove the Transceiver Port from Service
Remove the port from service.
Step 3 Move the Cables
Shelf cables may need to be moved aside to get clear access to the transceiver. The
cables rest on the handles that are at the front of the circuit pack.
Step 4 Disconnect the Optical Cables
Disconnect the optical cables from the optical ports of the transceiver. Label the cables
transmit and receive so that you can reconnect them to the correct ports later in this
procedure.
Note Ensure that the optical ports on the transceiver and the optical cables are
protected with protective caps while disconnected.
3-54 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 5 Disengage the Latch Handle
Facing the front of the shelf, locate the latch handle on the transceiver. For a bale-clasp
latch, pull the latch handle down until it is at a 90-degree angle to the transceiver.
Step 6 Remove the Transceiver
a) Grasp the latch handle on the transceiver and firmly pull the transceiver straight out.
Note If the transceiver port is provisioned, an alarm (REPLUNITMISS) appears and
the red LED turns on once you remove the transceiver.
b) Place the transceiver into anti-static packaging and then lay it on a flat work surface.
Step 7 Insert the Replacement Transceiver
a) Hold the transceiver so that the optical connectors face you. On an SFP, the product
label will be visible. On an XFP, the product label is not visible.
b) Ensure that the latch handle is in the closed position. For a bale-clasp latch, this is in
the upright position.
c) Align the transceiver to the port in which it is being inserted.
d) Carefully slide the transceiver straight into the port until it clicks.
Note If the port is provisioned and the replacement transceiver has the same the
wavelength, the REPLUNITMISS alarm clears.
Note If the port is provisioned, but the replacement transceiver has a different
wavelength, the mismatch alarm (REPLUNITMEA) appears and the red LED
turns on.
e) Remove the plastic protective cover, if fitted.
Step 8 Clean the Ends of the Fiber Optic Cables
Use lint-free pads with isopropyl alcohol to clean the ends of the fiber optic cables.
Step 9 Connect the Optical Cables
Note Before connecting the optical cables to the transceiver, ensure that both the
optical cable connectors and the optical surfaces are clean and that there is no
residue on the optical surfaces.
Connect the input and output optical cables to the transceiver as follows:
a) Ensure that the latch handle (or bale) of the transceiver is in the closed (up) position.
b) Carefully slide the bottom of the male optical connector along the bottom of the
transceiver opening.
c) Gently push the male optical connector into the opening until a distinctive click is
heard. Then continue exerting pressure on the connector to ensure a good connection
is achieved.
Step 10 Restore the Transceiver Port to Service
Important XFPs and DWDM SFPs take about 90 seconds to reach a stable operating
temperature. As a result, the REPLUNITFAIL (SFP or XFP Failure) alarm is
disabled for 95 seconds after a transceiver is seated. If there is a transceiver
hardware fault, the REPLUNITFAIL alarm is raised subsequent to the 95-second
time delay.
Step 11 Replace the Cables
If any cables were moved to access the transceiver, replace the cables to their original
locations.
You have successfully completed this procedure.
3-56 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Prerequisites
• None
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling modules as well as SFP and XFP transceivers. To work properly,
the wrist strap must make good contact at both ends (that is, with your skin at
Caution
one end and with the chassis at the other).
A single-width filler module and its key features for this procedure is shown in the following
illustration.
A single-width filler panel and its key features for this procedure is shown in the following
illustration.
Figure 3-38 Single-Width Filler panel key features
Step 1 Move Optical Cables
Depending on the slot in which the filler is located, optical cables may need to be
moved aside to get access to the panel. The cables rest on the handles that are at the
front of the filler.
Step 2 Remove Screws
a) Facing the front of the BTI 7000 Series, locate the screws.
b) Using a slot-head or Phillips screwdriver, loosen the two screws.
Step 3 Remove module
3-58 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Grasp the handles on the front of the module and firmly pull the module straight out.
Step 4 Replace filler
a) Align the replacement filler to the guides of the single- or double-width slot.
b) Carefully push the filler straight into the slot(s).
Step 5 Replace Screws
a) Facing the front of the BTI 7000 Series, align the filler with its mounting holes.
b) Using a slot-head or Phillips screwdriver, carefully tighten the two screws:
Step 1 The air filter cover is located at the rear of the BTI 7060 and is secured by a snap-on
cover.
Using a slot-head or Phillips screwdriver, remove the snap-on cover.
Step 2 If there is already an air filter in the slot, remove and discard it.
Step 3 Facing the shelf, align the new air filter with the slot.
Carefully slide the air filter straight into the slot.
Step 4 Re-install the cover by snapping it into place.
You have successfully completed this procedure.
3-60 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 1 The air filter cover is located at the left rear of the BTI 7200 and is secured by a Phillips
screw in the middle of the cover. The air filter may be covered by an air deflector. If so,
remove it. See 3.17, “Installing an air deflector on the BTI 7200”.
Step 2 Using a Phillips screwdriver, loosen the screw on the air filter cover until it is free to
open.
Step 3 Facing the shelf, note that there are two air filter slots, upper and lower. If there is an air
filter in either slot, remove and discard it.
Step 4 Align a new air filter with one of the the slots.
Carefully slide the air filter straight into the slot.
Carefully slide another air filter straight into the other slot.
Step 5 Close the air filter cover and screw it into place.
Step 6 If you removed an air deflector to access the air filters, replace it. See 3.17, “Installing
an air deflector on the BTI 7200”.
You have successfully completed this procedure.
3-62 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Replacing modules
Step 1 The air deflector is located at the left rear of the BTI 7200 and is secured by four screws.
Using a Phillips screwdriver, attach the air deflector using the screws provided. The air
deflector covers the air filter cover.
You have successfully completed this procedure.
3-64 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
C H A P T E R 4
This chapter explains how to troubleshoot various aspects of the BTI 7000 Series. This section is
organized as follows:
• 4.1, “Troubleshooting LED problems”
• 4.2, “Troubleshooting alarms raised due to external failures”
• 4.3, “Troubleshooting alarms raised due to BTI 7000 Series failures”
• 4.4, “Troubleshooting alarms raised during operations”
• 4.5, “Determining protection switch faults”
• 4.6, “Verifying the Ethernet LAN connections”
• 4.7, “Performing loopback tests”
• 4.8, “Troubleshooting muxponder/transponder AIS conditions”
• 4.9, “Overriding optical back reflection safety alarms”
• 4.10, “Troubleshooting file transfers”
• 4.11, “Troubleshooting proNX 900 Node Controller problems”
• 4.12, “Troubleshooting SCP problems”
• 4.13, “Troubleshooting INVK-DB-RST failures”
4-2 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
No power
As shown in the illustration, both the active and the fail LEDs are off when no power is available.
Step 1 Determine the Likely Problem
Depending on what LEDs are on, use the following list to determine your next step:
• If no circuit pack LED is on, go to step 2.
• If the yellow circuit pack LED is on, go to step 3.
• If the red circuit pack LED is on, go to step 4.
• If the green and yellow circuit pack LEDs are on, go to step 5.
• If the yellow and red circuit pack LEDs are on, go to step 6.
• If the green and red circuit pack LEDs are on, go to step 7.
• If the green, yellow and red circuit pack LEDs are on, go to step 8.
Step 2 No LEDs On
If no circuit pack LED is on, press the lamp test button on the MSI circuit pack. All of
the MSI LEDs and the circuit pack LEDs should turn on. If an LED fails to turn on,
replace the LED.
4-4 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
Step 3 Yellow LED On
If the yellow circuit pack LED is on, this indicates that there is a non-equipment fault.
For single stage amplifiers this includes:
• case temperature threshold
• case temperature shutdown
• optical power received minimum threshold
• optical power received maximum threshold
• optical power received maximum shutdown
• back reflection threshold
• back reflection shutdown
• back reflection high threshold safety
• optical power transmitted minimum threshold
• optical power transmitted maximum threshold
• optical power received minimum threshold
• optical power received maximum threshold
Note The last two conditions are most likely non-equipment faults.
In addition, for mid-stage amplifiers the following faults are also possible:
• second stage optical power received maximum shutdown
• mid-stage insertion loss
Step 4 Red LED On
If the red LED is on, this indicates an equipment fault. The faults include:
• communications failure
• laser temperature minimum shutdown
• laser maximum temperature shutdown
• circuit pack communications failure
• circuit pack failure
• circuit pack mismatch
Reset the circuit pack. If the red LED turns off after the reset is complete, then the
circuit pack is operating normally. If the red LED does not turn off, then replace the
circuit pack by referring to the appropriate procedure. See Chapter 3, “Replacing
modules”.
Step 5 Green and Yellow LEDs On
If the green and yellow LEDs are on, this indicates that the circuit pack is okay and a
non-equipment fault is expected to clear.
No action is required.
Step 6 Yellow and Red LEDs On
If the yellow and red LEDs are on, this indicates that there is a circuit pack at fault and it
needs to be reseated or replaced.
Replace the circuit pack by referring to the appropriate procedure. See
Chapter 3, “Replacing modules”.
Step 7 Green and Red LEDs On
If the green and red LEDs are on, this indicates that the following potential faults are
present:
• circuit pack mismatch
• SCP/MSI or EDFA communications problem
• other equipment problems
Replace the circuit pack by referring to the appropriate procedure. See
Chapter 3, “Replacing modules”.
Step 8 Green, Yellow, and Red LEDs On
If the green, yellow and red LEDs are on, this indicates that the circuit pack needs to be
replaced.
Replace the circuit pack by referring to the appropriate procedure. See
Chapter 3, “Replacing modules”.
Step 1 Determine the Likely Problem
Depending on what LEDs are on, use the following list to determine your next step:
• If the yellow SFP or XFP LED is on, go to step 2.
• If the red SFP or XFP LED is on, go to step 3.
Step 2 Yellow LED On
If the yellow LED is on, this indicates that there is either a fault or a loss of signal. This
includes:
• expansion shelf communications
• expansion shelf communications entity unknown
4-6 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
The following table indicates how to troubleshoot alarms raised due to external failures.
Note This table only provides a quick summary of the potential problems that an alarm
may indicate and a brief summary of actions to consider. For full details on
clearing a particular alarm, refer to the appropriate section that appears earlier in
this document.
4-8 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
4-10 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
4-12 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
4-14 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
4-16 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
The following table indicates how to troubleshoot alarms raised during operations.
Note This table only provides a quick summary of the potential problems that an alarm
may indicate and a brief summary of actions to consider. For full details on
clearing a particular alarm, refer to the appropriate section that appears earlier in
this document.
4-18 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
4-20 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
4-22 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
OPR-PROTNSW-XCVR:[<tid>]:<aid>:[CTAG]::<sc>;
To clear the applied protection switch, enter the following command syntax:
RLS-PROTNSW-XCVR:[<tid>]:<aid>:[CTAG];
where
aid is one of the transceivers in the provisioned protection pair. sc is for switch command and it
can be either - MAN for manual - FRCD for forced - LOCKOUT for lockout
4-24 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
• A lockout protection switch targets the facility in a protection pair from which traffic is to be
switched away from. It can be the working or protecting facility.
• When a lockout protection switch is applied to the working facility, a protection switch
immediately occurs, regardless of the state of the protecting facility.
• When a lockout protection switch is invoked, the target facility goes to a secondary state of
LKDO. In this state, the facility is no longer available for protection of the working facility.
• Protecting facilities can also be locked out.
• A lockout protection switch is accepted only when no other lockout switch is active on the
protection pair.
• A lockout protection switch can be cancelled only when the switch is released using the RLS-
PROTNSW-XCVR command that is targeted to the transceiver in the lockout secondary state.
Muxponder
Automatic protection switches take place on an STS1 or VC4 basis and not on an OC48 or
STM16 line-side port basis. In addition to automatic protection switches, the muxponder
supports user-invoked protection switching and user-modified protection switching through the
use of protection switching commands.
Note In the following commands, SONET networks use the STS1 commands and
SDH networks use the VC4 commands.
To apply a protection switch, enter one of the following commands:
• OPR-PROTNSW-STSn/STSnC:[<tid>]:<aid>:[CTAG]::<sc>;
• OPR-PROTNSW-VCn/VCnC:[<tid>]:<aid>:[CTAG]::<sc>;
To clear the applied protection switch, enter the following command syntax:
• RLS-PROTNSW-STSn/STSnC:[<tid>]:<aid>:[CTAG];
• RLS-PROTNSW-VCn/VCnC:[<tid>]:<aid>:[CTAG];
where
aid is the STS1 or VC4 path AID on line 1 or line 2 in the provisioned protection pair. sc is for
switch command and it can be either - MAN for manual - FRCD for forced - LOCKOUT for
lockout
• When a manual protection switch is invoked, the working path becomes the standby path, and
the standby path becomes the working path. There are no further state changes.
4-26 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
Step 1 Check for events and TCAs
To check for events and threshold crossing alerts (TCA), enter the following syntax at
the TL1 command line interface:
RTRV-LOG::EVT:<CTAG>;
Events
Events have the following meanings:
• Automatic - Automatic switch over
• Manual - Manual switch over
• Forced - Forced switch over
• Lockout - Lockout
If an SFP/XFP transceiver should not be in a forced or locked out condition, correct the
problem.
Event Examples
RTRV-ALM-XCVR::[<aid>]:<CTAG>;
For protection switching, there are two severity levels that are relevant to input facility
faults:
• Signal Degrade (SD)
• Signal Fail (SF)
Signal Degrade
Signal degrade alarms occur for the following reasons:
• If the bit error rate (BER) threshold for the protocol is exceeded.
• If any of the following alarms occur: OPR-LT, OPR-HT, or TIM.
Signal Fail
Signal fail indications occur if any of the following alarms appear: LOS, LOF,
LOSYNC, or LOL.
Step 3 Check the SFP/XFP transceiver state and laser status
To check the SFP/XFP transceiver state and laser status, enter the following syntax at
the TL1 command line interface:
RTRV-XCVR::[<aid>]:<CTAG>;
SFP/XFP transceiver primary states
• IS - The SFP/XFP transceiver is in-service.
• OOS - The SFP/XFP transceiver is out-of-service.
SFP/XFP transceiver secondary states
• FRCD - The SFP/XFP transceiver is forced.
• LKDO - The SFP/XFP transceiver is locked out.
• STDBY - The SFP/XFP transceiver is in standby.
• WRK - The SFP/XFP transceiver is working.
If the SFP/XFP transceiver state is incorrect, change the state of the SFP/XFP
transceiver.
Laser status
The laser status can be any of the following:
• IDLE - DWDM SFP/XFPs take about 90 seconds to reach a stable operating
temperature. As a result, the laser status indicates IDLE even though the laser is OFF
during the first 90 seconds.
• OFF - The laser is off.
• ON - The laser is on.
• AIS-L - The laser is transmitting SONET AIS.
• ODU2-AIS - The laser is transmitting OTN G.709-compliant ODU2-AIS.
• MS-AIS - The laser is transmitting SDH AIS.
If the laser status is incorrect, change the laser status.
Note The laser status AIS-L applies to OC-192 only. The laser status MS-AIS applies
to STM-64 only.
Step 4 Check for protection conditions
To check for protection conditions, enter any of the following commands at the TL1
command line interface:
• RTRV-COND-OCn:[TID]:[<aid>]:[CTAG];
4-28 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
• RTRV-COND-STMn:[TID]:[<aid>]:[CTAG];
• RTRV-COND-STSn/STSnC:[TID]:[<aid>]:[CTAG];
• RTRV-COND-VCn/VCnC:[TID]:[<aid>]:[CTAG];
• RTRV-COND-XCVR:[TID]:[<aid>]:[CTAG];
Conditions have the following meanings:
• FRCDWKSWBK - Active transceiver force switched to protecting
• FRCDWKSWPR - Active transceiver force switched to working
• LOCKOUTOFPR - Protecting transceiver locked out
• LOCKOUTOFWK - Working transceiver locked out
If an SFP/XFP transceiver should not be in a forced or locked out condition, correct the
problem.
Example
Step 1 Check for events and TCAs
To check for events and threshold crossing alerts (TCA), enter the following syntax at
the TL1 command line interface:
RTRV-LOG::EVT:<CTAG>;
Events
Events have the following meanings:
• Automatic - Automatic switch over
• Manual - Manual switch over
• Forced - Forced switch over
• Lockout - Lockout
If an SFP transceiver should not be in a forced or locked out condition, correct the
problem.
Event Examples
RTRV-ALM-XCVR::[<aid>]:<CTAG>;
For protection switching, there are two severity levels that are relevant to input facility
faults:
• Signal Degrade (SD)
• Signal Fail (SF)
Signal Degrade
Signal degrade alarms occur for the following reasons:
• If the bit error rate (BER) threshold for the protocol is exceeded.
• If any of the following alarms occur: OPR-LT, OPR-HT, or TIM.
Signal Fail
4-30 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
Signal fail indications occur if any of the following alarms appear: LOS, LOF,
LOSYNC, or LOL.
Step 3 Check the SFP cross connection provisioning information
To check the SFP transceiver state and laser status, enter the following syntax at the
TL1 command line interface:
RTRV-CRS-VCG:[TID]:[<src_aid>],[<dst_aid>]:[CTAG]::[<cct>]:
[SWMATE=<swmate>]:[DISPLAY=ACT];
For information about source and destination AIDs, see the Muxponder Solutions Guide.
Step 4 Check for protection conditions
To check for protection conditions, enter any of the following commands at the TL1
command line interface:
• RTRV-COND-GE:[TID]:[<aid>]:[CTAG];
• RTRV-COND-OCn:[TID]:[<aid>]:[CTAG];
• RTRV-COND-STMn:[TID]:[<aid>]:[CTAG];
• RTRV-COND-STSn/STSnC:[TID]:[<aid>]:[CTAG];
• RTRV-COND-VCn/VCnC:[TID]:[<aid>]:[CTAG];
• RTRV-COND-XCVR:[TID]:[<aid>]:[CTAG];
Conditions have the following meanings:
• FRCDWKSWBK - Active transceiver force switched to protecting
• FRCDWKSWPR - Active transceiver force switched to working
• LOCKOUTOFPR - Protecting transceiver locked out
• LOCKOUTOFWK - Working transceiver locked out
If an SFP transceiver should not be in a forced or locked out condition, correct the
problem.
Step 1 Check the RJ-45 Connector
Make sure that the RJ-45 connector is in good working condition; then plug it into the
LAN port.
Step 2 Check the LAN Port
Check for LED activity on the LAN port. The green LED is on when an Ethernet
connection is established. The yellow LED flickers when a signal is being transmitted to
the Ethernet.
Step 3 Verify that the Correct Ethernet Cable is Being Used
In the table below, the correct shielded and grounded Ethernet cable type is indicated for
the various connections to the system.
Note Ensure that the PC or laptop is on the same subnet as the BTI 7000 Series.
Step 4 Check the Ethernet Connections
Check the following areas for possible problems if no LEDs are on:
a) Verify that the RJ-45 connection to the chassis is firmly made.
b) Verify that the RJ-45 connector is in good working condition.
c) Verify that the external Ethernet source is on and delivering a signal.
Step 5 Contact Next Level of Support
If no apparent Ethernet LAN failure can be found, contact your next level of support.
4-32 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
Step 1 Lockout a working protection port
If the port is the working port of a protection switching group, lockout the port by
entering the following command syntax at the TL1 command line interface:
OPR-PROTNSW-XCVR:[<tid>]:<aid>:<CTAG>::<sc>;
where
<sc> is the switch command that is to be initiated on the line(s) or path(s) identified in
the AID (that is, LOCKOUT).
Step 2 Remove the SFP or XFP Transceiver from Service
To remove the SFP or XFP transceiver from service, enter the following syntax at the
TL1 command line interface:
RMV-XCVR:[TID]:<aid>:<CTAG>;
where
<aid> is the selected SFP or XFP transceiver port of a transponder circuit pack in the
form:
WM-<shelf#>-<slot#>-<port#>
WR-<shelf#>-<slot#>-<port#>
WT-<shelf#>-<slot#>-<port#>
TPR-<shelf#>-<slot#>-<port#>
Step 3 Initiate the Remote Loopback Test
To initiate the remote loopback test, enter the following syntax at the TL1 command
line interface:
OPR-LPBK-XCVR:[TID]:<aid>:<CTAG>::[<locn>],,,[<lpbktype>];
where
<aid> is the selected SFP or XFP transceiver port of a transponder circuit pack in the
form:
WM-<shelf#>-<slot#>-<port#>
WR-<shelf#>-<slot#>-<port#>
WT-<shelf#>-<slot#>-<port#>
TPR-<shelf#>-<slot#>-<port#>
<locn> is the location NEND.
<lpbktype> is the loopback type FACILITY
The following illustration shows the path that is established when an SFP transceiver is
setup in the loopback mode.
Step 4 Send a Test Signal Through the Loopback Link
Send a test signal through the loopback link using a bit error rate test (BERT) or packet
generator test to check for error or problems on the link.
• If the transmitted test signal returns without a problem, the link is functioning
properly.
• If the transmitted test signal encounters errors or problems, troubleshoot what may be
causing the problem.
Step 5 Release the Remote Loopback Test
To release the remote loopback test, enter the following syntax at the TL1 command
line interface:
RLS-LPBK-XCVR:[TID]:<aid>:<CTAG>::[<locn>],,,[<lpbktype>];
where
<aid> is the selected SFP or XFP transceiver port of a transponder circuit pack in the
form:
WM-<shelf#>-<slot#>-<port#>
WR-<shelf#>-<slot#>-<port#>
WT-<shelf#>-<slot#>-<port#>
TPR-<shelf#>-<slot#>-<port#>
4-34 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
RST-XCVR:[TID]:<aid>:<CTAG>;
where
<aid> is the selected SFP transceiver port of a transponder circuit pack in the form:
WM-<shelf#>-<slot#>-<port#>
WR-<shelf#>-<slot#>-<port#>
WT-<shelf#>-<slot#>-<port#>
TPR-<shelf#>-<slot#>-<port#>
Step 7 Release the lockout on the port
If the port was locked out, release the lockout by entering the following command
syntax at the TL1 command line interface:
RLS-PROTNSW-XCVR:[<tid>]:<aid>:<CTAG>;
You have successfully completed this procedure.
Step 1 Lockout a standby path
If the port is the working path of a protection switching group, lockout the VCG by
entering one of the following commands at the TL1 command line interface:
Note In the following commands, SONET networks use the STS1 command format
and SDH networks use the VC4 command format.
• OPR-PROTNSW-STSn/STSnC:[<tid>]:<aid>:<CTAG>::<sc>;
• OPR-PROTNSW-VCn/VCnC:[<tid>]:<aid>:<CTAG>::<sc>;
where
<sc> is the switch command that is to be initiated on the line(s) or path(s) identified in
the AID (that is, LOCKOUT).
Step 2 Remove the SFP Transceiver from Service
To remove the SFP transceiver from service, enter one of the following commands at
the TL1 command line interface:
• RMV-BRI:[TID]:<aid>:<CTAG>;
• RMV-FC:[TID]:<aid>:<CTAG>;
• RMV-GE:[TID]:<aid>:<CTAG>;
• RMV-OCn:[TID]:<aid>:<CTAG>;
• RMV-STMn:[TID]:<aid>:<CTAG>;
where
<aid> is the selected SFP transceiver port of a muxponder circuit pack in the form:
MXP-<shelf#>-<slot#>-<port#>
Step 3 Initiate the Loopback Test
Caution You may see alarms or conditions raised at the far end depending on your
network configuration.
To initiate the loopback test, enter the following syntax at the TL1 command line
interface:
• OPR-LPBK-BRI:[TID]:<aid>:[<CTAG>]::[<locn>],,,[<lpbktype>];
• OPR-LPBK-FC:[TID]:<aid>:[<CTAG>]::[<locn>],,,[<lpbktype>];
• OPR-LPBK-GE:[TID]:<aid>:[<CTAG>]::[<locn>],,,[<lpbktype>];
• OPR-LPBK-OCn:[TID]:<aid>:[<CTAG>]::[<locn>],,,[<lpbktype>];
• OPR-LPBK-STMn:[TID]:<aid>:[<CTAG>]::[<locn>],,,[<lpbktype>];
where
<aid> is the selected SFP transceiver port of a muxponder circuit pack in the form:
MXP-<shelf#>-<slot#>-<port#>
<locn> is the location NEND.
<lpbktype> is the loopback type FACILITY or TERMINAL
Note TERMINAL is only a valid selection for GE ports.
The following scenarios show the paths that are established when an SFP transceiver
and VCG, if applicable, are set up in the various loopback modes.
No Loopback
In the No Loopback scenario, the GE1, GE2 and FE1 ports are mapped to Line 1
without any loopback established.
4-36 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
GE or FE Facility Loopback
GE Terminal Loopback
In the GE Terminal Loopback scenario, a line signal, in this case Line 1, is loop backed
at the physical (PHY) layer of the SFP transceiver. The signal is returned on Line 1.
Note: This scenario does not apply to FE facilities.
Step 4 Send a Test Signal Through the Loopback Link
Send a test signal through the loopback link using a bit error rate test (BERT) or packet
generator test to check for error or problems on the link.
• If the transmitted test signal returns without a problem, the link is functioning
properly.
• If the transmitted test signal encounters errors or problems, troubleshoot what may be
causing the problem.
4-38 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
Step 5 Release the Loopback Test
To release the loopback test configuration, enter one of the following commands at the
TL1 command line interface:
• RLS-LPBK-BRI:[TID]:<aid>:[<CTAG>];
• RLS-LPBK-FC:[TID]:<aid>:[<CTAG>];
• RLS-LPBK-GE:[TID]:<aid>:[<CTAG>];
• RLS-LPBK-OCn:[TID]:<aid>:[<CTAG>];
• RLS-LPBK-STMn:[TID]:<aid>:[<CTAG>];
where
<locn> is the location NEND.
<lpbktype> is the loopback type FACILITY or TERMINAL
Note TERMINAL is only a valid selection for GE ports.
Step 6 Restore the SFP Transceiver to Service
To restore the SFP transceiver to service, enter the following at the TL1 command line
interface:
• RST--BRI:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
• RST--FC:<aid>:[CTAG]::::[<pst>],[<sst>];
• RST-GE:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
• RST-OCn:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
• RST-STMn:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
You have successfully completed this procedure.
Step 7 Release the lockout on the port
If the port was locked out, release the lockout by entering one of the following
commands at the TL1 command line interface:
Note In the following commands, SONET networks use the STS1 command format
and SDH networks use the VC4 command format.
• RLS-PROTNSW-STSn/STSnC:[<tid>]:<aid>:[<CTAG>];
• RLS-PROTNSW-VCn/VCnC:[<tid>]:<aid>:[<CTAG>];
You have successfully completed this procedure.
Flow chart
The following figure shows a flow chart of the activities that can be part of this condition
clearing procedure. Use the flow chart to understand the context of the condition. Use the
procedure to clear the condition.
Figure 4-2 Clearing an AIS-L condition
4-40 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2)
TPR-(1,11,21,31)-(1-20)-(1,3)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Step 1 Check if the line port is out of service
To determine whether the muxponder line port is out of service, enter one of the
following commands at the TL1 command line interface:
• RTRV-OC48:[TID]:[<aid>]:[CTAG];
• RTRV-OC192:[TID]:[<aid>]:[CTAG];
• RTRV-STM16:[TID]:<aid>:CTAG;
• RTRV-STM64:[TID]:<aid>:CTAG;
• RTRV-XCVR:[TID]:<aid>:CTAG;
where
<aid> is in the format MXP-(1,11,21,31)-(1-20)-(L1,L2) or TPR-(1,11,21,31)-(1-20)-(1,
3)
• If the line port is in service, got to step 3.
• if the line port is not in service go to the next step.
Step 2 Return the line port to service
To return the line port to service, enter one of the following commands at the TL1
command line interface:
• RST-OC48:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
• RST-OC192:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
• RST-STM16:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
• RST-STM64:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];;
• RST-XCVR:[TID]:<aid>:[CTAG]::::[<pst>],[<sst>];
where
<aid> is in the format MXP-(1,11,21,31)-(1-20)-(L1,L2) or TPR-(1,11,21,31)-(1-20)-(1,
3)
• If the line port returns to service and the condition clears, you have successfully
completed this procedure.
• If the line port does not return to service, contact your next level of support.
Step 3 Check if the circuit pack has failed
To determine whether the circuit pack has failed, enter one of the following at the TL1
command line interface:
• RTRV-ALM-OC48:[TID]:[<aid>]:[CTAG]::[<ntfcncde>],[<condtype>],
[<srveff>],[<locn>],[<dirn>],[<tmper>];
• RTRV-ALM-OC192:[TID]:[<aid>]:[CTAG]::[<ntfcncde>],[<condtype>],
[<srveff>],[<locn>],[<dirn>],[<tmper>];
• RTRV-ALM-STM16:[TID]:[<aid>]:[CTAG]::[<ntfcncde>],[<condtype>],
[<srveff>],[<locn>],[<dirn>],[<tmper>];
• RTRV-ALM-STM64:[TID]:[<aid>]:[CTAG]::[<ntfcncde>],[<condtype>],
[<srveff>],[<locn>],[<dirn>],[<tmper>];
• RTRV-ALM-XCVR:[TID]:[<aid>]:[CTAG]::[<ntfcncde>],[<condtype>],
[<srveff>],[<locn>],[<dirn>],[<tmper>];
where
<aid> is in the format MXP-(1,11,21,31)-(1-20)-(L1,L2) or TPR-(1,11,21,31)-(1-20)-(1,
3)
• If the circuit pack has failed, replace the circuit pack using a procedure in
Chapter 3, “Replacing modules” in this document and then go to step 4 of this
procedure.
• If the circuit pack has not failed, contact your next level of support.
Step 4 Check if the condition clears
Once the circuit pack is replaced, check if the condition clears:
• If the condition clears, you have successfully completed this procedure.
• If the condition does not clear, contact your next level of support.
4-42 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
• a missing incoming signal
• an error at the far end
• a circuit pack failure at the far end
• an LOP condition at a pass through node
Affected AIDs
MXP-(1,11,21,31)-(1-20)-(L1,L2)-(1-48)
Note Invisible laser radiation can be emitted from the aperture ports of various optical
circuit packs when no fiber cable is connected. Avoid exposure and do not stare
into open apertures to avoid permanent eye damage.
Use an ESD wrist strap whenever you open the equipment, particularly when you
are handling circuit packs as well as SFP and XFP transceivers. To work
properly, the wrist strap must make good contact at both ends (that is, with your
Caution
skin at one end and with the chassis at the other).
Flow chart
The following figure shows a flow chart of the activities that can be part of this condition
clearing procedure. Use the flow chart to understand the context of the condition. Use the
appropriate procedure to clear the condition.
Step 1 Check for an LOP-P condition at the far end
Determine if an LOP-P condition exists at the far end and if an LOP-P condition exists
resolve the condition:
• If the AIS-P condition clears, you have successfully completed this procedure.
• If the AIS-P condition does not clear, contact your next level of support.
4-44 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
Step 2 Check for a provisioning error at the far end
Determine if a provisioning error exists at the far end and if a provisioning error exists
resolve it:
• If the AIS-P condition clears, you have successfully completed this procedure.
• If the AIS-P condition does not clear, contact your next level of support.
Step 3 Check if a muxponder circuit has failed
Determine if a muxponder circuit has failed:
• If the AIS-P condition clears, you have successfully completed this procedure.
• If the AIS-P condition does not clear, contact your next level of support.
Step 4 Check if the AIS-P condition has cleared
Determine if the AIS-P condition has cleared on the Muxponder circuit pack by entering
one of the following commands at the TL1 command line interface:
• RTRV-ALM-STSn/STSnC:[TID]:[<aid>]:[CTAG]::[<ntfcncde>],[<condtype>],
[<srveff>],[<locn>],[<dirn>],[<tmper>];
• RTRV-ALM-VCn/VCnC:[TID]:[<aid>]:[CTAG]::[<ntfcncde>],[<condtype>],
[<srveff>],[<locn>],[<dirn>],[<tmper>];
• If the AIS-P condition clears, you have successfully completed this procedure.
• If the AIS-P condition does not clear, contact your next level of support.
When the optical back reflection of an amplifier exceeds -4 dBm (that is, 4% of 10 dBm), the
optical back reflection high threshold safety (OBR-HTS) alarm is triggered and the amplifier
transitions to the EYESAFE mode by shutting down the first pump laser.
Note The OBR-HTS alarm does not apply to the Optical Pre-Amplifier (OPA) or the
Single-channel/Sub-band Pre-Amplifier (SPA).
To troubleshoot the cause of the excessive optical back reflection, an optical back reflection high
threshold override feature is available through the TL1 command OPR-OBR-HTSO. This
command overrides the OBR-HTS alarm by powering up the first pump laser and re-establishing
the preset output power of the amplifier.
Using the OPR-OBR-HTSO command, it is possible to measure the output power of the
amplifier using a hand-held power meter.
Look for the most likely causes of the optical back reflection, these include
• The output port is disconnected at the amplifier or at the patch panel.
• The output port is connected to a device that is causing back reflection, such as a hand-held
optical power meter.
• The fibers are not connected correctly creating a gap or misalignment between the fiber ends.
• A coupler is dirty or the fibers are dirty.
• Downstream fiber is cut along its span.
For details about using the OPR-OBR-HTSO command, see the TL1 Reference Guide.
Additionally, the override functionality is also available through the proNX 900 Node Controller
through the Provision Amplifier > Alarm Thresholds menus. For more information, users can see
the Online Help for the proNX 900.
4-46 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
When performing a software upgrade, database backup, or database restore, the message
“Database Load Failed” can appear. Review the following list to correct the problem and
complete the file transfer successfully:
• Check that the filename is correct.
• Check that the correct IP address is entered.
• Check that the FTP server is running.
• Check that the gateway on the FTP server is correct.
• Check that the FTP server can communicate with the BTI 7000 Series by pinging the BTI
7000 Series from the FTP server.
• Check that the path is set correctly. (Note: Some UNIX FTP servers require the user to
specify the complete directory path to the location of the file.)
• Check that the UNIX permissions are set to global read-write access.
• Check that there was no network interruptions during the system upgrade or database restore.
• If you have the Windows XP Firewall enabled, a firewall exception must be configured to
allow the proNX 900’s FTP server to function. The firewall exception should be configured
with the javaw executable found in the proNX 900’s Installation directory ("<installation
directory>\jre\bin\javaw.exe).
Note If no apparent reason can be found for the file transfer failure, contact your next
level of support.
During startup of the proNX 900, the following system messages can appear:
“Could not authenticate to host 10.1.1.124. Please check the information provided.” means an
incorrect userid and or password was used.
“Unable to find the installation directory for the proNX 900. The proNX 900 for System Version
x.y.z is not installed...” means the proNX 900 software version does not match the software
running on the BTI 7000 Series
“Queue Timeout” means there are connectivity problems.
“Unable to connect to 10.1.1.129 on port 3082.” means the proNX 900 does not operate on a
serial port.
If the alarm status is incorrect, refresh the proNX 900 Node Controller.
4-48 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
Troubleshooting the BTI 7000 Series
In the event that an INVK-DB RST command fails, enter the CANC-DB-RST command and
then restart the database restore procedure.
4-50 BTI™ 7000 Series Alarm and Troubleshooting Guide – Document Version 01
BTI Systems, Inc. t: +1 613. 287. 1700 www.btisystems.com
1000 Innovation Dr., Ste. f: +1 613. 287. 1886
200
Ottawa, ON K2K 3E7
Part Number: BT7A74DA product release 11.1
Document Version: 01
Published: July 2013
Type: STANDARD