FLOOD IMPACT QUESTIONNAIRE

For Students/Employees/Households affected by the Tropical Storm Sendong floods during December 16
and 17, 2011.

We are conducting this survey so that we can better understand how you, your household and your community
were affected during Tropical Storm Sendong floods during December 16 and 17.

We realize that this is quite a long survey questionnaire and we hope that you will respond to all of the
questions. However, you do not have to complete every question. We appreciate the time that you are taking to
provide us with this valuable feedback but please feel free to skip over any questions that you are unable to, or
do not wish to, answer.

The information you provide will help us assess how to improve storm and flood warning services in our
region. It will also assist us in our work with our partner agencies to provide more efficient flood mitigation,
particularly in terms of community preparation and response.
Please follow the instructions when answering each question. Only your responses are recorded. We do not
know your identity. You are welcome to choose to provide your details and any additional feedback through the
spaces provided below.

Thank you once again for you contribution.

-------------------------------------- START OF QUESTIONNAIRE --------------------------------------

Section 1. In this section we will focus on the how the floods directly affected you, your household and your community.

1. Did your home, contents or any of your household's other possessions suffer from flood damage?
 Yes No

2. If yes, What parts of your property were flooded? (Please tick relevant options available)
Parcel of land  Inner buildings
Garage  Outer buildings
 Livestock  Car/vehicle
Grazing / Agricultural land  Other (Please specify) ______________________

3. Was your home isolated by the flood waters?

 Yes No
If yes – for how long ___________________
Can you briefly describe what happened. ________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________

4. Was your community isolated by flood waters?

 Yes No
If yes – for how long ___________________
Can you briefly describe what happened. ____________________________________________________________
_________________________________________________________________________________________
_____________________________________________________________________________________________

5. Did you or your business bear any financial costs as a direct result of these floods, that were not covered by insurance
(excluding loss of earnings, if any)?
 Yes No

6. Did you or your business experience any financial gain as a direct result of these floods
 Yes No

7. How long did or will it take for you and/or your business to get back to your normal daily routines.
8. Yes our daily routines were interrupted
If yes please specify : ______ days or _____months or _____years
No our daily routines were not interrupted

8. Did you or anyone in your household forced to leave your home during or after the flood?
 Yes No
 9. Which of the following institutions and people helped or supported your household during these floods, and to what level
was help given?
We Received No of Hours/ Volunteer No of Hours/
People/Organizations
No Help Days Help Days
Relatives (not living with you)
Friends /Neighbors
Community groups
Barangay council
Charities
Church
Local businesses, shops
Police/Army
Fire brigade
Government relief agencies
International Agencies
Others, please specify

10. How much time in total did members of your household and/or business spend on responding to the flood and/or helping
with the cleanup? (e.g. 3 people helping for 1 day each equals 3 days)
Cleaning up your property: _________ hours or ___________days
As an unpaid volunteer: _________ hours or ___________days
As part of paid work: _________ hours or ___________days
Number of people capable of helping in your household: _________
11. Had you undertaken any of these flood mitigation measures before these floods?
Yes No
Taken out household insurance against flooding  
Raised the floor level of your house  
Kept ditches and drains around the property clean  
Moved property or stock  
Avoided keeping irreplaceable items or goods of sentimental value on ground floor of  
your home
Other (please specify) ____________________________________________________  
12. Has your household undertaken (or do you intend to undertake) any of these flood prevention measures after these
floods?
Yes No
Taken out household insurance against flooding  
Raised the floor level of your house  
Kept ditches and drains around the property clean  
Moved property or stock  
Avoided keeping irreplaceable items or goods of sentimental value on ground floor of  
your home
Other (please specify) ____________________________________________________  

13. Have members of your household ever done any of these things?
 Been a member of a local community group related to flooding
 Written letters to relevant authorities about flooding
 Attended meetings related to flooding
 None of these

Section 2 This section focuses on your previous experience of flooding

14. How many times have you experienced flooding that has caused some disruption to your usual routines while living at
this address?
 Never been flooded  ________ times

15. Were these floods the worst (i.e. biggest impact) that you have experienced at this property?
 Yes No
If not, when was the worst flooding experienced?_______________________________________

Section 3 This section focuses on the storm/flood warnings

16. Were you aware of the flood warnings and/or river height bulletins that accompanied the Storm Warning issued by
PAGASA before the flood?
 Yes No
If yes, what did you take as special actions in response to the warning? ______________________________________
If no (Go to Question 22)

17. Approximately how long before you were actually affected by the flood waters did you receive the first warning?
 I did not receive any warning  Less than 1 hour
  1-6 hours  7-12 hours
 13-24 hours  More than 24 hours
18. From which authority did you receive warning(s)?
 I did not receive any warning  PAGASA
 Barangay Council  Police
 Emergency Services  Radio/TV
 I can’t remember  Other, (please specify) _____________________________

19. How accurate do you think are the storm warnings and flood information for these floods have been?
 Accurate all of the time  Accurate most of the time
 Accurate some of the time  Not accurate very often
 Never accurate  I can’t tell

20. Approximately how often did you access the storm warnings on PAGASA website during these floods?
 Never  More than once an hour
 Hourly  2-3 times a day
 Daily  Other - please specify ___________________

21. Did you get additional information about these storm from other web sites?
 Yes No
If yes - Please specify_______________________________________
Please note – many websites provide information about storms and flood warnings, some of this comes from other weather bureaus some come from
other sources. We are interested to find out where people are looking for information and how many different sources they are going to .

22. How often would you usually visit PAGASA website?_____________________

Do you find the information on this website “user-friendly” and easy to understand?
 Yes No
If yes - Please comment_____________________________________________________________________________

23. Using this scale please indicate how satisfied you were with the PAGASA Warning Service for these storms & floods.
Not at all scale Very satisfied
1 2 3 4 5
Do you think that there is any other flood warning information that could have been provided that would help you to avoid any
damage or loss during these floods?
 Yes No
If yes - Please explain_____________________________________________________________________________

24. How concerned are you about the risk of floods?

(Not at all to a great deal) 1 2 3 4 5
I think about floods     
I think about floods     
I get information on floods     
I think a flood could pose a threat to my personal safety     
I think a flood could pose a threat to my daily activities (school, work, leisure, etc.)     

25. Have you seen any flood hazard maps for your community?
 Yes No Not sure

26. How prepared do you believe the following groups are for future floods affecting your community?
Somewha Not
Very Not Very Don’t
t Prepared
Prepared Prepared Know
Prepared at all
Your household     
Your community     
Barangay Council     
Local/City Government     
National Government (NDCC, DSWD, DOH, etc)     
Utilities service providers (electricity, telecommunications etc)     
Non-government Social welfare organizations eg. Red Cross     

27. As a result of these floods do you intend to

No Possibly Definitely
Seek information on flood risk in your community   
Seek information on things to do to prepare for a possible flood   
Become involved with a local group to discuss how to reduce fold   
risk in your community
Increase level of insurance   
Raise the floor level of our house   

Please list any other actions you have undertaken as a result of these floods: ________________________________________
___________________________________________________________________________________________________
Section 5 In this section we focus on PAGASA's public weather forecasts more generally. The following questions ask about your
views on their usefulness and accuracy .
28. How often do you usually listen to or read a weather forecast?
 Hourly  More than once an hour
 Daily  2-3 times a day
 Weekly  Never (Go to question 33)
29. What is the main reason you would listen to or read a weather forecast?
 To choose clothes for the day
 To decide whether to take rain gear with you or not
 To plan activities (sports, travel, gardening, shopping, etc.)
 Because it interests me
 For work purposes (e.g. to plan farm activities)
 Other (Please specify) _______________________________________________________________________________
30. Would you change plans for a weather-dependant activity (travel, sport, gardening, etc.) two days ahead because the
forecast is for bad weather?
 Yes, most often Yes, sometimes No, never
31. Where do you normally get your weather forecasts from?
1st Preference 2nd Preference 3rd Preference
Radio   
TV   
Newspaper   
Text message   
Internet (e.g. Website of PAGASA)   
Social Networking Site (eg. Facebook, etc.)   
Neighbour, friend, relative or family member   
32. How often do you think PAGASA's weather forecasts are right ?
 Accurate all of the time  Accurate most of the time
 Accurate some of the time  Not accurate very often
 Never accurate  I can’t tell
Section 6. This section focuses on the community response to flooding we are hoping to discover where people expect any
assistance to come from as well as their own community's capacity to respond and avoid loss .
REMEMBER ALL INFORMATION GIVEN WILL REMAIN CONFIDENTIAL.

33. Please indicate on the scale whose responsibility you believe it is to protect us from floods
(Not at all to a great deal) 1 2 3 4 5
Barangay Council     
Local government     
National government     
Individual households     
There is no use preparing as we can't do much anyway     

34. Which, if any, volunteer organisations are you or anyone in your household involved in?
 Rescue Group  Civiv Organization (e.g. Rotary, Lions, Kiwanis, etc.)
 Neighborhood association  XU Relief Center
 Women's Association (CWA)  Other - please specify ___________________

35. Below is a list of statements on how you feel about living in your community. Please use the scale to the right to show how
much each statement applies to you, or doesn't apply to you.
(Doesn’t apply to Applies strongly) 1 2 3 4 5
I feel ‘at home' in this community     
I am satisfied living in this community     
I am a useful member of this community     
I have the same values and beliefs as my neighbours     
I feel I don't ‘belong' in this community     
I am interested in knowing what goes on in this community     
I would be happy to leave this community     
I know my neighbours and/or other community members     
I have no active involvement in this community     

36. To what extent might each of the following prevent you from preparing for floods?
(Not at all to a great deal) 1 2 3 4 5
Cost     
Skills required to prepare     
Other things to think about instead     
Need for cooperation with others     
 Flood Warnings     

37. To what extent do you think that.

(Not at all to a great deal) 1 2 3 4 5
Floods are too destructive to bother preparing for     
A flood is unlikely to occur during our lifetime     
It is unnecessary to prepare for floods as assistance will be provided     
by the government and/or emergency or relief services
Need for cooperation with others     
Flood Warnings     

Section 7. This final section focuses on some basic demographic information about you and your household.

PLEASE REMEMBER THAT THE INFORMATION WILL BE KEPT ANONYMOUS.

Please provide us with the barangay and town or city in which you were living – that is the place you were living when you were
affected by these floods. _____________________________________________________________
Please provide us with the current barangay and town or city in which you are currently living – that is the place you were living after
these floods. _____________________________________________________________
38. How long have you lived in this community?____________________
39. How long have you lived in this current home?__________________
40. Are you?  Male Female
41. Which best describes the situation you are living in now
 Family with children  With other people (not family)
 Family without children  With Relatives
 Alone  Other - please specify ___________________
42. Are you a permanent resident of the town or city affected by the floods?
 Yes No

43. How old are you?

44. Are you?
 Employed Fulltime  Unemployed
 Employed Part-time  Other - please specify ___________________
45. What is your highest educational qualification?
46. On average approximately how many hours per week would you usually spend using the internet?
47. What are the main reasons you use the internet? _________________________________________________________

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THANK YOU VERY MUCH !!!