4-118-614-11(1)

Digital Color Printer

Instructions for Use

UP-DR80MD
© 2008 Sony Corporation
 Owner’s Record You are cautioned that any changes or modifications not
expressly approved in this manual could void your
The model and serial numbers are located at the rear. authority to operate this equipment.
Record these numbers in the space provided below.
Refer to these numbers whenever you call upon your Sony All interface cables used to connect peripherals must be
dealer regarding this product. shielded in order to comply with the limits for a digital
device pursuant to Subpart B of Part 15 of FCC Rules.
Model No. ____________________
Serial No. ____________________
For the customers in Canada
WARNING This unit has been certified according to Standard CSA
C22.2 No.601.1.
To reduce the risk of fire or electric shock, do not
expose this apparatus to rain or moisture. For the customers in the U.S.A and Canada
When you use this product connected to 240 V single
To avoid electrical shock, do not open the phase, be sure to connect this product to a center tapped
cabinet. Refer servicing to qualified personnel circuit.
only.
Important safeguards/notices for use in the
THIS APPARATUS MUST BE EARTHED. medical environments
1. All the equipments connected to this unit shall be
To disconnect the main power, unplug the AC IN certified according to Standard IEC60601-1,
connector. IEC60950-1, IEC60065 or other IEC/ISO Standards
applicable to the equipments.

This symbol indicates the equipotential 2. Furthermore all configurations shall comply with the
terminal which brings the various parts of a system standard IEC60601-1-1. Everybody who
system to the same potential. connects additional equipment to the signal input part
or signal output part configures a medical system, and
is therefore, responsible that the system complies with
the requirements of the system standard IEC60601-1-1.
If in doubt, consult the qualified service personnel.
Warning
This unit has no power switch. 3. The leakage current could increase when connected to
When installing the unit, incorporate a readily accessible other equipment.
disconnect device in the fixed wiring, or connect the power
plug to an easily accessible socket-outlet near the unit. 4. For this particular equipment, all accessory equipment
If a fault should occur during operation of the unit, operate connected as noted above, must be connected to mains
the disconnect device to switch the power supply off, or via an additional isolation transformer conforming with
disconnect the power plug. the construction requirements of IEC60601-1 and
providing at least Basic Insulation.
For the customers in the U.S.A.
This equipment has been tested and found to comply with 5. This equipment generates, uses, and can radiate radio
the limits for a Class A digital device, pursuant to Part 15 frequency energy. If it is not installed and used in
of the FCC Rules. These limits are designed to provide accordance with the instruction manual, it may cause
reasonable protection against harmful interference when interference to other equipment. If this unit causes
the equipment is operated in a commercial environment. interference (which can be determined by unplugging
This equipment generates, uses, and can radiate radio the power cord from the unit), try these measures:
frequency energy and, if not installed and used in Relocate the unit with respect to the susceptible
accordance with the instruction manual, may cause equipment. Plug this unit and the susceptible
harmful interference to radio communications. Operation equipment into different branch circuit.
of this equipment in a residential area is likely to cause
harmful interference in which case the user will be Consult your dealer. (According to standard EN60601-1-2
required to correct the interference at his own expense. and CISPR11, Class B, Group 1)

2
Important EMC notices for use in the medical environments
• The UP-DR80MD needs special precautions regarding Warning
EMC and needs to be installed and put into service The use of accessories and cables other than those
according to the EMC information provided in this specified, with the exception of replacement parts sold by
instructions for use. Sony Corporation, may result in increased emissions or
• The portable and mobile RF communications equipment decreased immunity of the UP-DR80MD.
such as cellular phones can affect the UP-DR80MD.
Guidance and manufacturer’s declaration-electromagnetic emissions
The UP-DR80MD is intended for use in the electromagnetic environment specified below.
The customer or the user of the UP-DR80MD should assure that it is used in such an environment.
Emission test Compliance Electromagnetic environment-guidance
RF emissions The UP-DR80MD uses RF energy only for its internal
function. Therefore, its RF emissions are very low and are
Group 1
CISPR 11 not likely to cause any interference in nearby electronic
equipment.
RF emissions The UP-DR80MD is suitable for use in all establishments,
Class B including domestic establishments and those directly
CISPR 11 connected to the public low-voltage power supply network
that supplies buildings used for domestic purposes.
Harmonic emissions
Class A
IEC 61000-3-2
Voltage fluctuations/
flicker emissions
Complies
IEC 61000-3-3

Warning
If the UP-DR80MD should be used adjacent to or stacked
with other equipment, it should be observed to verify
normal operation in the configuration in which it will be
used.

3
 Guidance and manufacturer’s declaration - electromagnetic immunity
The UP-DR80MD is intended for use in the electromagnetic environment specified below. The customer or the user of the
UP-DR80MD should assure that it is used in such as environment.
IEC 60601 test
Immunity test Compliance level Electromagnetic environment-guidance
level
Electrostatic ±6 kV contact ±6 kV contact Floors should be wood, concrete or ceramic tile. If floors are
discharge (ESD) covered with synthetic material, the relative humidity should
±8 kV air ±8 kV air be at least 30%.
IEC 61000-4-2
Electrical fast ±2 kV for power ±2 kV for power Mains power quality should be that of a typical commercial or
transient/burst supply lines supply lines hospital environment.

IEC 61000-4-4 ±1 kV for input/ ±1 kV for input/

output lines output lines
Surge ±1 kV differential ±1 kV differential Mains power quality should be that of a typical commercial or
mode mode hospital environment.
IEC 61000-4-5
±2 kV common ±2 kV common
mode mode
Voltage dips, short < 5% UT < 5% UT Mains power quality should be that of a typical commercial or
interruptions and (> 95% dip in UT) (> 95% dip in UT) hospital environment. If the user of the UP-DR80MD requires
voltage variations for 0.5 cycle for 0.5 cycle continued operation during power mains interruptions, it is
on power supply recommended that the UP-DR80MD be powered from an
input lines 40% UT 40% UT uninterruptible power supply or a battery.
(60% dip in UT) (60% dip in UT)
IEC 61000-4-11
for 5 cycles for 5 cycles

70% UT 70% UT
(30% dip in UT) (30% dip in UT)
for 25 cycles for 25 cycles

< 5% UT < 5% UT
(> 95% dip in UT) (> 95% dip in UT)
for 5 sec for 5 sec
Power frequency 3 A/m 3 A/m Power frequency magnetic fields should be at least
(50/60 Hz) characteristic of a typical location in a typical commercial or
magnetic field hospital environment.

IEC 61000-4-8
NOTE: UT is the a.c. mains voltage prior to application of the test level.

4
 Guidance and manufacturer’s declaration - electromagnetic immunity
The UP-DR80MD is intended for use in the electromagnetic environment specified below. The customer or the user of the
UP-DR80MD should assure that it is used in such as environment.
IEC 60601 test
Immunity test Compliance level Electromagnetic environment-guidance
level
Portable and mobile RF communications equipment should
be used no closer to any part of the UP-DR80MD, including
cables, than the recommended separation distance
calculated from the equation appliance to the frequency of
the transmitter.

Recommended separation distance

Conducted RF 3 Vrms 3 Vrms d = 1.2 √P

IEC 61000-4-6 150 kHz to 80 MHz d = 1.2 √P 80 MHz to 800 MHz

d = 2.3 √P 800 MHz to 2.5 GHz

Radiated RF 3 V/m 3 V/m Where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
IEC 61000-4-3 80 MHz to 2.5 GHz manufacturer and d is the recommended separation distance
in meters (m).

Field strengths from fixed RF transmitters, as determined by

an electromagnetic site survey, a should be less than the
compliance level in each frequency range. b

Interference may occur in the vicinity of equipment marked

with following symbol:

NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.

NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.
a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile
radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To
assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be
considered. If the measured field strength in the location in which the UP-DR80MD is used exceeds the applicable RF
compliance level above, the UP-DR80MD should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as reorienting or relocating the UP-DR80MD.

b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.

5
 Recommended separation distances between portable and mobile RF communications equipment and the
UP-DR80MD
The UP-DR80MD is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.
The customer or the user of the UP-DR80MD can help prevent electromagnetic interference by maintaining a minimum
distance between portable and mobile RF communications equipment (Transmitters) and the UP-DR80MD as
recommended below, according to the maximum output power of the communications equipment.
Rated maximum output power of transmitter Separation distance according to frequency of transmitter
W m
150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz
d = 1.2 √P d = 1.2 √P d = 2.3 √P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
1 1.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated a maximum output power not listed above, the recommended separation distance d in meters (m) can
be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating
of the transmitter in watts (W) according to the transmitter manufacturer.

NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.

NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.

Caution Warning on power connection for medical

When you dispose of the unit or accessories, you must use
obey the law in the relative area or country and the
regulation in the relative hospital. Please use the following power supply cord.
With connectors (plug or female) and cord types other than
Warning on power connection those indicated in this table, use the power supply cord that
is approved for use in your area.
Use a proper power cord for your local power supply.
1. Use the approved Power Cord (3-core mains lead) / United States and Canada
Plug Type HOSPITAL GRADE*
Appliance Connector / Plug with earthing-contacts that
Cord Type Min.Type SJT
conforms to the safety regulations of each country if Min.18 AWG
applicable. Minimum Rating for Plug 10A/125V
and Appliance Couplers
2. Use the Power Cord (3-core mains lead) / Appliance Safety Approval UL Listed and CSA
Connector / Plug conforming to the proper ratings *Note: Grounding reliability can only be achieved when the equipment is
connected to an equivalent receptacle marked ‘Hospital Only’ or ‘Hospi-
(Voltage, Ampere). tal Grade’.

If you have questions on the use of the above Power Cord For the customers in Europe
/ Appliance Connector / Plug, please consult a qualified The manufacturer of this product is Sony Corporation, 1-
service personnel. 7-1 Konan, Minato-ku, Tokyo, Japan.
The Authorized Representative for EMC, medical devices,
and product safety is Sony Deutschland GmbH,
Hedelfinger Strasse 61, 70327 Stuttgart, Germany.
For any service or guarantee matters, please refer to the
addresses given in separate service or guarantee
documents.

6
Table of Contents
Introduction
Features ...................................................................8
System Configuration .........................................8
Location and Function of Parts and Controls .....8
Front ....................................................................8
Rear .....................................................................9

Preparation
Supplied Accessories ............................................10
Connections ..........................................................10
USB Port Connection .......................................10
Installing the Printer Driver ..............................11

Operation
Before Printing .....................................................12
Notes on the Handling of the Ink Ribbon and
Paper ...............................................................12
Loading the Ink Ribbon and Paper ...................13
Replacing the Ink Ribbon and Paper ................16
Printing .................................................................17

Miscellaneous
Precautions ...........................................................19
Safety ................................................................19
Installation ........................................................19
On Transportation .............................................19
Cleaning ............................................................19
Cleaning the internals of the printer .................19
Ink Ribbon and Paper .........................................20
Specifications ........................................................21
About the Self-Laminating Color Printing Pack
(UPC-R80MD/R81MD) .................................21
Troubleshooting ....................................................22
Explanation of Indicators ....................................23
If a paper jam occurs ...........................................24

7
 Introduction
Location and Function of
Parts and Controls
Features
Introduction

Front
The UP-DR80MD Digital Color Printer is a dye
sublimation thermal transfer printer providing high quality
and high resolution printing of computer image data on A4
or letter size paper in full color (256 gradations process
and 16.7 million colors).

System Configuration

Computer
Controls the printer
operations.

USB cable A 1 ON/STANDBY switch/indicator

When this switch is pressed, the indicator lights, and
the printer enters the ready state. When it is pressed
again, the indicator flashes and then goes out, and the
printer enters the standby state.

B Paper cover
Printouts stack here.

C Paper outlet
Printouts are ejected here.

D Vent openings
UP-DR80MD Digital Color Printer
E Media tray (page 13)
The ink ribbon and paper are loaded here.

F Stopper (page 17)

Flip this stopper up in order to prevent the ejected
printouts from falling.

8 Features / Location and Function of Parts and Controls

G Indicators
The indicators are as shown below:
Rear

Introduction
A CLEANING indicator
Lights while cleaning is in progress.

B RIBBON/PAPER indicator
Lights when an error involving the ink ribbon or
paper occurs.

C ALARM indicator A USB connector

Lights when an error such as a paper jam occurs. Connects to a computer equipped with the USB
interface (which conforms to USB 2.0), using a USB
D PRINT indicator cable (supplied).
Lights while printing is in progress.
B Equipotential ground terminal connector
The location and cause of an error can be determined Used to connect to a ground (equipotential) plug to
according to which of the indicators (PRINT, bring the various parts of the system to the same
ALARM, RIBBON/PAPAER and CLEANING) are potential.
on or flashing. For details, refer to “Explanation of
Indicators” on page 23. C Vent openings
H STOP button (page 17) D ~AC IN connector (page 10)
Press this button to stop a continuous printing Use the power cord provided.
operation.
When this button is pressed, the printer returns to E Security slot
ready state after the current page is printed and Used to attach a security cable.
ejected.
F USB cable stopper (page 10)
Fixes the USB cable to prevent it from being
disconnected.

Location and Function of Parts and Controls 9

 Preparation
Connections
After connecting a USB connecting cable (supplied) to the
printer and the computer, connect the power cord. For
details about the printer connection, refer to the manuals
Supplied Accessories for the computer or other peripheral devices.
This printer is packed together with the following
accessories. Check that nothing is missing from your
package.
USB Port Connection
Preparation

Paper holder Paper holder UP-DR80MD

(pink) (1) (blue) (1)

USB cable 1-824-211-41 (SONY) (1)

Before Using this Printer (1)
CD-ROM (1)
Cleaning ribbon (1)
Software License Agreement (1)

Note
to ~AC IN connector to (USB)
Retain the original carton and packing materials in case connector
you have to transport this unit in the future. Power cord

to wall outlet

USB connecting
cable (supplied)

Computer

Securing the USB cable

After you connect the USB cable to the printer, it is
recommended that you use the cable stopper to secure the
USB cable to prevent it from being accidentally
disconnected.

10 Supplied Accessories / Connections

 Notes
• Follow the connection procedures described in the
computer manual.
• Make sure that the USB cable is connected securely at
both ends.
• The printer driver software provided with the printer is
not suitable for using the printer connected to a network.
• Operation of the printer is not guaranteed for connection
to a USB hub.

Preparation
Installing the Printer Driver
After connecting the printer to your computer, turn on the
printer. For details on installation, refer to the install guide
and ReadMe file included on the supplied CD-ROM.

Connections 11
 Handling paper rolls
Operation • Place the paper roll vertically on the stable place, when
opening the wrapping. If you open the wrapping holding
it with hands or placing it horizontally, you may drop it.
Dropping may result in an injury.
• Be sure not to open the wrapping with a knife such as a
Before Printing cutter. This may damage a paper roll and ink ribbon and
you may not be able to use them for printing.
Once the printer is connected to the computer (page 10), • Whenever you set down a paper roll, place it standing on
before you can actually begin printing you must load the its end as show in the figure below. If you place it on its
paper and the ink ribbon as described below. side, it could roll of the surface and fall, possibly causing
personal injury.
Notes on the Handling of the Ink
Ribbon and Paper
Operation

Compatible ink ribbon and paper

• Be sure to use only ink ribbon and paper that is intended
specifically for use with this printer.
• Always use the ink ribbon and paper provided in the • Always hold a paper roll securely with two hands.
same package together. Each printing pack contains two Dropping a paper roll could cause personal injury. Any
ink ribbons rolls and two paper rolls. dust on the printing surface will result in poor printout
• For details on the ink ribbon and paper that can be used quality.
in this printer, see “Ink Ribbon and Paper” on page 20.

Handling the ink ribbon

• Do not separate the two spools of the ink ribbon before
loading it in the printer.
• An IC board is built into one of the spools. Do not touch
the terminals of the IC board, and do not allow them to
come into contact with metal objects, etc. Furthermore,
do not strike, bend or drop the ink ribbon; doing so could
make the ink ribbon unusable.

Hold securely with two hands

Notes on storing ink ribbons and paper

• Do not store ink ribbons and paper in locations exposed
to high temperatures, high humidity, dust, or direct
sunlight.
• Do not open the ink ribbon and paper packages until you
are ready to use them.
• If it is necessary to store a partially used ink ribbon or
paper roll for an extended period of time, it is
IC board
recommended that they be stored in their original bags.

• Do not attempt to re-use a used ink ribbon.

• Do not rewind the ink ribbon.
• Do not touch the surface of the ink ribbon, and do not
leave it exposed in a dusty location. Fingerprints and
dust on the surface of the ink ribbon can cause smudges
in printed output, and can damage the thermal head.
• Since, like other color dyes, the dyes used in this ink
ribbon may discolor over time, the product will neither
be replaced nor be warranted against any color change.

12 Before Printing
Loading the Ink Ribbon and Paper 3 Load the ink ribbon in the media tray.
Place the ink ribbon in the media tray so that the IC
When using the printer for the first time, it is necessary to board of the ink ribbon is positioned as shown in the
first load the paper and ink ribbon. figure below.

1 Make sure that the printer is not performing an

operation, and then pull out the media tray.
As shown in the figure below, hook your fingers under
the bottom edge of the media tray and pull the tray
out, using your other hand to support the media tray IC board
from the bottom.

Lock released Note

Operation
If there is any slack in the cleaning ribbon after it is
placed in the tray, take up the slack by turning the
spool in the direction indicated by the arrow in the
following figure.

The media tray is normally locked in place when it is

in the printer. The lever that releases the media tray is
located behind the bottom edge of the tray. To unlock
the tray, simply pull the lever with your fingers.

Notes
Direction to
• Be careful not to drop the media tray when pulling turn spool
it out. Dropping the media tray may result in an
injury. When pulling out and inserting the media
tray, hold the handle part with one hand and support 4 Set the selector for the paper holder (blue).
the media tray from the bottom with the other hand, Turn the knob on the paper holder (blue) selector to
while making sure both of your hands are securely match the size of the paper roll.
holding the media tray. Selector
• Do not leave the media tray partially opened. When
performing work on the media tray, pull it out of the
printer completely.
• Perform the work while the removed tray is placed
on a stable surface.
• Do not set the media tray down in a dusty location.
Dust can cause smudges in printed output, and can
damage the thermal head.

2 Separate the two spools of the ink ribbon. Knob

The selector settings and paper rolls correspond as

follows.
• A4 (A4 size): UPC-R80MD
• LT (letter size): UPC-R81MD
• 8" (8-inch width): Not used

Note
Do not turn the selector beyond the range of the paper
size marks when setting it. Doing so may result in
damage.

Before Printing 13
 5 Insert the paper holders into the paper roll. The hook on the selector snaps into the notch on
A pink paper holder and a blue paper holder are the bobbin marked by the arrow.
provided with the printer. Insert these paper holders
into the ends of the paper roll as shown in the figure
below, with the pink paper holder in the end closer to
the pink adhesive label and the blue paper holder in
the end closer to the blue label.
Label (blue)

Label (pink) Bobbin

Selector
Paper holder (blue)

Note
There are two hooks on the selector: one indicated by
Operation

Paper holder (pink) the V mark and the other on the opposite side of the
selector. Do not install the selector so that the hook on
Notes the side opposite of the V mark is in the notch on the
• If the edges of the paper on the ends of the paper roll bobbin marked by the arrow, as doing so could result
are not even, it is necessary to make the edges even in damage to the paper holder.
(being careful not to crumple the edges while doing 2 Turn the selector in the direction indicated by the
so) before placing the paper roll in the media tray. arrow in the figure below until it clicks into place.
Using a paper roll with uneven edges can cause a
malfunction.

• Do not strike or squeeze the paper roll. Doing so

could break or bend the paper roll, and could result
in poor printing quality.
• If inserting the paper holder into the paper roll is
difficult when loading the paper roll, squeeze the
roll from both sides to restore its shape.
6 Load the paper roll in the media tray.
1 Open the media tray cover.

• Correctly insert the paper holders all the way.

If the paper holder selector comes off

The selector could come off if you drop the blue paper
holder. Follow the procedure described below to
reattach the selector to the paper holder.
1 As shown in the figure below, put the selector in
the bobbin, line up the V mark on the selector
with the arrow on the bobbin, and then push the
selector into place.

14 Before Printing
 2 Place the paper roll in the media tray so that the
Note
arrow on the label points toward the ink ribbon
side. You can load the paper roll in the correct Be certain to remove the labels completely. If the
direction by matching the colors of the paper labels are not peeled off carefully, they can leave
holders inserted into the paper roll with the colors adhesive on the paper. Leaving any of the label in the
on the media tray. printer can cause a malfunction.
Blue
8 Insert the media tray into the printer.
Push the media tray in until it clicks into place.

Operation
Pink

3 Close the media tray cover so that it clicks into

place.

Notes
• Dropping the media tray while it is loaded with
paper and ink ribbon could cause personal injury.
Always use two hands when carrying the media
tray, supporting the media tray from the bottom.

Note
Once the paper roll has been loaded, do not touch the
printing surface (the inner surface of the paper roll).
Fingerprints or sweat on the surface of the paper, or
even creases in the paper, could result in poor printing
quality.

7 Carefully peel off the adhesive labels from the paper

roll in the direction indicated by the arrow. • Make sure that the leading edge of the paper does
not extend to the ink ribbon. If the leading edge of
the paper touches the ink ribbon, it can cause a
malfunction.

Before Printing 15
 the thermal head could result in a burn. Also, be
careful not to scratch the thermal head.

2 Open the cover of the media tray and remove the

paper roll.
Operation

3 Remove the paper holders from the paper roll.

• Removing the adhesive labels before closing the

cover can cause a malfunction.

If the ink ribbon becomes torn while still in use

Cellophane tape, etc., can be used to repair a torn ink
ribbon so that the remainder of the ribbon can be used.
Note
Replacing the Ink Ribbon and Paper Be sure to retain the paper holders for use with the
Once the ink ribbon or paper have been used to print the next paper roll. Do not discard the paper holders.
specified number of sheets, follow the procedure described
below to replace the ink ribbon and paper. 4 Remove the ink ribbon.

Notes
• Be sure to replace the ink ribbon and the paper roll at the
same time.
• The ink ribbon and paper roll both contain excess
material. Even if there appears to be some excess ink
ribbon or paper remaining, replace both with a new ink
ribbon and paper roll. Attempting to use the remaining
excess ink ribbon or paper can cause a malfunction.
Roll together the two spools of the ink ribbon that you
1 Make sure that the printer is not performing an just removed.
operation, and then pull out the media tray.

Notes
• If the media tray does not pull out, do not force it
out. Press the 1 ON/STANDBY switch to enter the
standby state, and then press the switch again to turn
the printer ON. Try pulling the media tray again
after the printer finishes initializing.
• After a printing operation is completed, the thermal 5 Load the new ink ribbon and paper.
head is very hot. When pulling out the media tray, For details on how to load ink ribbon and paper, refer
be careful not to touch the thermal head. Touching to “Loading the Ink Ribbon and Paper” on page 13.

16 Before Printing
 • Do not open the media tray while printing is in
Printing progress.
If the media tray is opened, printing stops and the
PRINT, ALARM, RIBBON/PAPER, and
Before printing CLEANING indicators all light simultaneously. In
• Is the printer connected to a computer? (page 10) such an event, press the 1 ON/STANDBY switch
• Has the printer driver been installed? (page 11) once to enter the standby state and then press the
• Has the media tray been properly loaded? (page 13) switch again to turn the printer ON, and check that
there is no paper jam or the ink ribbon is not broken.
1 ON/STANDBY switch Paper outlet
Also, if printing was partway through, cut off the
Paper cover
used part of the paper roll with a pair of scissors or
the like before using the printer.

Notes
Storing printed images
• Avoid storing printouts in a location subject to high

Operation
temperatures, high humidity, excessive dust or direct
sunlight. Such conditions could result in fading.
• Do not stick tape on a printout. Also, do not let printouts
come into contact with materials which contain
plasticizers, such as erasers or desk mats.
• Do not allow volatile organic solvents, such as alcohol,
to come into contact with printouts.
Stopper STOP button
Cancelling continuous printing
Press the STOP button. Printing of the current item
1 Press the printer 1 ON/STANDBY switch to turn on finishes, and then the printer enters the ready state once the
the power of the printer. printout is ejected.
The 1 ON/STANDBY indicator lights and
initialization of the printer begins. When printing is disabled
The PRINT, ALARM, RIBBON/PAPER, and The printer will not operate if the ALARM, RIBBON/
CLEANING indicators light simultaneously during PAPER or CLEANING indicator is on. For details, see
initialization of the printer, and go out when “Explanation of Indicators” on page 23.
initialization is complete.
If the ink ribbon runs out while continuous
2 Turn the computer on. printing
The printer terminates the printing operation. Once the
3 Using the computer, initiate a printing operation. new ink ribbon is loaded, the printing operation
The PRINT indicator flashes while the image data is automatically resumes and the remaining images are
being received, and then remains steadily lit while printed.
printing is in progress.
Using the stopper
Notes To prevent ejected printouts from falling off of the paper
cover, insert your finger in the depression on the edge of
• Do not place objects on the paper cover that will the stopper and then flip the stopper up in the direction
obstruct printing. Doing so may result in damage. indicated by the arrow in the diagram below.
• Although the paper being printed may come into
view in the paper outlet while printing is in
progress, do not touch the paper until printing is
completed. Doing so could result in misoperation.
• Do not allow more than 10 printouts to accumulate
on the paper cover. Leaving too many printouts on
the paper cover could cause a paper jam.
• Do not press the 1 ON/STANDBY switch to enter
the standby state while printing is in progress.
Doing so may cause a paper jam or the ink ribbon to
break.

Printing 17
 When removing and then reloading a partially
used paper roll
If the paper roll is not tightly rolled, roll it up more tightly
before reloading it.

Note
When removing a partially used paper roll, be sure to place
the media tray on a stable surface before beginning.
Operation

If you drop the media tray while it contains a paper roll, it

could cause personal injury.
When removing and inserting the media tray, be sure
to use both hands, with one hand holding the handle
and the other hand supporting the media tray from the
bottom.

18 Printing
 malfunction. Also, if the printing pack is used in this
Miscellaneous state, spots are likely to appear on the printout.
• To store a half-used printing pack, replace it in its
original packing and reseal the package. If possible, keep
the sealed printing pack in a cool, dark location. To
subsequently use the printing pack, place it, in its sealed
Precautions package, in a warm room for several hours. Doing so
prevents condensation from forming when the printing
pack is removed from its package.
Safety
• Operate the printer using the power source specified in On Transportation
“Specifications” (page 21).
• Be careful not to damage the power cable by placing or When transporting the printer, be certain to first
dropping heavy objects on it; it is dangerous to use the remove all accessories, including the ink ribbon and
unit with a damaged power cable. paper. Carrying the printer with accessories installed can
• If you do not intend to use the printer for a long time, later cause the printer to malfunction. It is recommended
press the 1 ON/STANDBY switch on the printer to that the ink ribbon and paper roll be stored in their original
enter the standby state and then remove the power plug. bags.
• Unplug the power cable by grasping the plug, not the
cable itself.
Cleaning

Miscellaneous
• Do not disassemble the unit. There is a danger of electric
shock from the internal parts.
• Be careful not to spill water or other liquids on the unit, or Note
to allow combustible or metallic material to enter the
Before you clean the printer, be sure to press the 1 ON/
cabinet. If used with foreign matter in the cabinet, the unit
STANDBY switch to enter the standby state and then
is liable to fail, or present a risk of fire or electric shock.
remove the power plug.
• If the unit malfunctions or if a foreign body falls into the
cabinet, disconnect the power immediately and consult
your Sony service facility or your Sony dealer. When the cabinet becomes dirty
Clean the cabinet, panel and controls with a soft dry cloth,
or a soft cloth lightly moistened with a mild detergent
Installation solution.
• Avoid placing the unit in a location subject to: Do not use any type of solvent, such as alcohol or benzene
– mechanical vibration or chemical cloth, which may damage the finish.
– high humidity
– excessive dust
– direct or excessive sunlight
Cleaning the internals of the printer
– extremely high or low temperatures If printouts begin to appear with lines or marks on them,
• Ventilation holes are provided on the back of the unit to clean the internals of the printer according to the procedure
prevent the unit from overheating. Be careful not to described below.
obstruct them with other objects or by covering the unit To maintain print quality, we recommend that you perform
with a cloth etc. regular cleaning once a month or once after every 10
printing packs used.
On condensation
• If the printer is subjected to wide and sudden changes in 1 Make sure that the printer is not performing an
temperature, such as when it is moved from a cold room operation, and then pull out the media tray.
to a warm room or when it is left in a room with a heater
that tends to produce quantities of moisture, 2 Confirm whether there is paper inside.
condensation may form inside the printer. In such cases
the printer will probably not work properly, and may 3 Remove the ink ribbon.
even develop a fault if you persist in using it. If moisture For details on how to remove the ink ribbon, see step
condensation forms, turn off the power and leave the 4 of “Replacing the Ink Ribbon and Paper” on
printer standing for at least one hour. page 16.
• If the printing pack is subjected to wide and sudden
changes in temperature, condensation may form on the
ink ribbon or paper inside. This will cause the printer to

Precautions 19
 4 Load the cleaning ribbon.
For details on how to load the cleaning ribbon, see
steps 2 and 3 of “Loading the Ink Ribbon and Paper”
Ink Ribbon and Paper
on page 13.
Laminate Color Printing Pack UPC-R80MD
Contains two color ink ribbons and two rolls of paper (A4-
size width).

Laminate Color Printing Pack UPC-R81MD

Contains two color ink ribbons and two rolls of paper
IC board (Letter size width).

Printable quantity
The number of printouts that can be made with a single set
of ink ribbon and paper is shown below.
Note Printing pack UPC-R80MD UPC-R81MD
If there is any slack in the cleaning ribbon after it is Number of sheets 50 sheets 50 sheets
placed in the tray, take up the slack by turning the Print size A4 Letter
spool in the direction indicated by the arrow in the
following figure.
Notes
Miscellaneous

• Do not change the ink ribbon and paper roll when they
are only partially used. Doing so can cause problems.
The number of printouts indicated above is not
quarantined.
• When the ink ribbon is used up, replace both the ink
ribbon and the paper roll.

Direction to
turn spool

5 Insert the media tray into the printer.

When the printer finishes initializing, the
CLEANING indicator flashes and cleaning starts
automatically.
When cleaning is completed, the CLEANING
indicator turns off.

6 Make sure that the printer is not performing an

operation, and then pull out the media tray.

7 Remove the cleaning ribbon.

8 Load the ink ribbon.

9 Insert the media tray into the printer.

Notes
• Store the cleaning ribbon in a location without dust (such
as in a bag).
• Place the removed media tray on a stable surface when
loading and removing the cleaning ribbon.
• Dropping the media tray while paper is loaded may
result in an injury. When pulling out and inserting the
media tray, hold the handle part with one hand and
support the media tray from the bottom with the other
hand, while making sure both of your hands are securely
holding the media tray.

20 Ink Ribbon and Paper

 Degree of safety in the presence of a
Specifications flammable anesthetic mixture with air
or with oxygen or nitrous oxide:
Power requirements Not suitable for use in the presence of
100 to 240 V AC, 50/60 Hz a flammable anesthetic mixture with
Input current 3.4 to 1.4 A air or with oxygen or nitrous oxide
Operating temperatures Mode of operation:
5 °C to 35 °C (41 °F to 95 °F) Continuous
Operating humidity
20% to 80% (no condensation)
Operating pressure Notes
700 hPa to 1,060 hPa • Always verify that the unit is operating properly before use.
Storage and transport temperature SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY
KIND INCLUDING, BUT NOT LIMITED TO,
–20 °C to +60 °C (–4 °F to +140 °F) COMPENSATION OR REIMBURSEMENT ON
Storage and transport humidity ACCOUNT OF FAILURE TO PRINT CONTENT OF ANY
20% to 80% (no condensation) TYPE OR LOSS OF DATA DUE TO FAILURE OF THIS
Storage and transport pressure UNIT OR ITS PRINTING MEDIA, ASSOCIATED
700 hPa to 1,060 hPa SOFTWARE, EXTERNAL STORAGE, OR OTHER
EXTERNAL DEVICE.
Dimensions Approx. 317 × 425 × 207 mm (w × d × h) • SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY
Weight Approx. 11.5 kg KIND INCLUDING, BUT NOT LIMITED TO,
Printing system Dye transfer sublimation thermal printing COMPENSATION OR REIMBURSEMENT ON

Miscellaneous
Thermal head 11.83 dot/mm, 2,560 dots (301 dpi) ACCOUNT OF THE LOSS OF PRESENT OR
Gradations 8-bit (256-level) processing each for PROSPECTIVE PROFITS DUE TO FAILURE OF THIS
UNIT, EITHER DURING THE WARRANTY PERIOD OR
yellow, magenta, and cyan AFTER EXPIRATION OF THE WARRANTY, OR FOR
Maximum print size ANY OTHER REASON WHATSOEVER.
A4 size: 202 × 287 mm
Letter size: 208 × 269 mm
Picture elements
A4 size: 2,392 dots × 3,400 dots
About the Self-Laminating Color
Letter size: 2,464 dots × 3,192 dots Printing Pack (UPC-R80MD/R81MD)
Printing time Approximately 76 seconds (A4 size)
Approximately 72 seconds (Letter size) Caution
Interface Hi-Speed USB (USB 2.0)
Accessories supplied When you dispose of the unit or accessories, you must
Paper holder (pink) (1) obey the laws in the relative area or country and the
Paper holder (blue) (1) regulations in the relative hospital.
Cleaning ribbon (1)
USB cable 1-824-211-41 (SONY) (1) For the customers in Europe
Before Using this Printer (1) The manufacturer of this product is Sony Corporation, 1-
CD-ROM (1) 7-1 Konan, Minato-ku, Tokyo, Japan.
Software License Agreement (1) The Authorized Representative for EMC, Medical devices,
Optional accessories and product safety is Sony Deutschland GmbH,
Ink ribbon/paper roll Hedelfinger Strasse 61, 70327 Stuttgart, Germany.
Self-Laminating Color Printing Pack TEL: (0)711 5858 0 FAX: (0)711 5858 235
UPC-R80MD
Self-Laminating Color Printing Pack Precautions
UPC-R81MD
• Store unopened paper rolls in a cool dark place.
Design and specifications are subject to change without • Open paper rolls only when ready to use.
notice. • Please refer to the printer’s instruction manual about
how to load the paper roll.
Medical Specifications • Promptly load the paper roll into the tray and place into
Protection against electric shock: the printer.
Class I • This paper roll is specifically designed for Sony printers.
Protection against harmful ingress of Do not use with printers from other manufacturers.
water:
Ordinary

Specifications 21
 Symptom Possible causes and remedies
Troubleshooting The media tray • The power may have been turned off
cannot be opened. during the printing operation.
If a problem appears, check the following troubleshooting tPress the 1 ON/STANDBY switch
guide first and perform whatever action is necessary to to turn on the power of the printer
and initialize the printer.
solve the problem. If the problem persists, turn off the • The printer may not have been able to
printer and consult with your Sony dealer. recover from an error.
tPress the 1 ON/STANDBY switch
to enter the standby state and then
Symptom Possible causes and remedies press the 1 ON/STANDBY switch
again to turn on the power. If the
The printer does not • The printer is in the standby state (the media tray still cannot be opened,
print even though 1 ON/STANDBY indicator is not lit). press the 1 ON/STANDBY switch
images are being sent t Press the 1 ON/STANDBY switch. to enter the standby state and then
from the computer. • The printer is not connected properly. disconnect the power cord and
t Check the connections (page 10). contact your dealer.
The printer does not • An indicator on the printer is The fan turns when • The printer is performing temperature
print. displaying an error status. the printer is in the control. This is not a malfunction.
tRefer to “Explanation of Indicators” ready state.
on page 23 and take the appropriate
action.
The paper roll cannot • The paper roll is being loaded with the
Miscellaneous

be loaded in the colors of the paper holders and the

media tray. colors on the media tray incorrectly
matched.
t Load the paper roll so that the
colors of the paper holders and the
colors on the media tray match
(page 15).
The paper does not • The paper roll is loaded with the colors
feed. of the paper holders and the colors of
the labels affixed to the paper roll
incorrectly matched.
t Load the paper roll so that the
colors of the paper holders and
colors of the labels affixed to the
paper roll match (page 14).
• The paper roll is loaded with the left
and right reversed (when the paper roll
has been reloaded).
t Load the paper roll in the proper
direction (page 15).
• The paper holder selector does not
match the size of the paper roll.
t Set the selector properly (page 13).
• The label affixed to the paper roll has
not been peeled off.
t Peel the label off properly
(page 15).
• The paper roll is wound to loosely.
t Rewind the paper roll and then load
it (page 18).
• The leading edge of the paper roll is
folded.
t Cut off the folded part so that the
paper becomes straight (page 24).
The print area is • The paper holder selector does not
printed offset. match the size of the paper roll.
tSet the selector properly (page 13).
There are marks and • The thermal head is dirty.
stripes on the print t Perform the cleaning operation
side. (page 19).

22 Troubleshooting
 Indicator Status Possible causes and remedies
Explanation of Indicators All of On • The printer is initializing.
CLEANING, tAfter pressing the 1 ON/
The meanings of the indicators on the printer when they RIBBON/ STANDBY switch to turn on the
are on or flashing are described below. PAPER, printer, this indicator remains lit
ALARM, while the printer is initializing.
and PRINT Wait until initialization is
Indicator Status Possible causes and remedies complete.
1 ON/ On The printer is turned on. • The media tray was opened during
STANDBY printing.
Flashing The printer is entering the standby tPress the 1 ON/STANDBY
(green)
state. switch to enter the standby state,
CLEANING On The cleaning ribbon is loaded. press the 1 ON/STANDBY
(orange) tRemove the cleaning ribbon. switch again to turn on the
power, and then check the ink
Flashing Cleaning in progress. ribbon and paper roll.
RIBBON/ On One of the following causes. • A serious failure has occurred.
PAPER • A paper roll has not been loaded. tPress the 1 ON/STANDBY
(orange) t Load a paper roll (page 14). switch to enter the standby state,
• An ink ribbon has not been loaded. and then press the 1 ON/
tLoad an ink ribbon (page 13). STANDBY switch again to turn
• The ink ribbon has been used up. on the power. If the printer is still
tLoad a new ink ribbon and paper unable to recover from the
roll (page 16). failure, press the 1 ON/

Miscellaneous
• A ribbon error has occurred. STANDBY switch to enter the
tCheck that an ink ribbon has standby state and then
been loaded properly. disconnect the power cord and
• The paper roll is the wrong size. contact your dealer.
tSet the paper holder selector 1)
properly (page 13). During continuous printing, the PRINT indicator lights at the
same time if there are still images remaining.
ALARM 1) On One of the following causes.
(orange) • The media tray is not closed.
tClose the media tray properly.
• A paper jam has occurred in the
printer.
tRemove the jammed paper
(page 24).
• The paper outlet is full of printouts.
tRemove the printouts that are
blocking the paper outlet.
RIBBON/ On One of the following causes.
PAPER, • The paper roll has run out.
ALARM1) tLoad a new ink ribbon and paper
roll (page 16).
• A paper feed error has occurred.
tCheck the ink ribbon and paper
roll.
• A paper eject error has occurred.
tCheck the ink ribbon and paper
roll.
PRINT On Printing is in progress.
(green)
Flashing Image data is being received.
Flashing The printer is waiting until the thermal
slowly head reaches a temperature at which
printing is possible. Once that
temperature is reached, the PRINT
indicator will light.

Explanation of Indicators 23
 If there is no printing on the paper
If a paper jam occurs Make sure that the leading edge of the paper is not
creased or wrinkled.
While the printer is printing, if the ALARM indicator If the leading edge is creased or the paper is wrinkled,
lights and any of the following messages appears on the cut off the leading edge or wrinkled portion with a
computer monitor, it is possible that a paper jam has pair of scissors or the like.
occurred in the printer:

“A paper jam has occurred. Remove the jammed paper.”

“A paper jam has occurred. Printing has stopped. Remove
the jammed paper and then resume printing.”
“There is a problem with a motor or a sensor. Printing has
stopped. Turn the printer off and then back on again, and
then resume printing.”

If a paper jam has occurred, follow the procedure

described below to check the status of the paper roll.

1 Make sure that the printer is not performing an

3 Tighten any looseness in the paper roll (page 18), and
close the media tray cover until it snaps into place.
operation, and then pull out the media tray.
4
Miscellaneous

Insert the media tray into the printer.

Lock released

To the printer

Note
Notes
If the media tray does not pull out, do not force it out.
Press the 1 ON/STANDBY switch to enter the • When removing the paper roll, be sure to place the media
standby state, and then press the switch again to turn tray on a stable surface before beginning.
the printer ON. Try pulling the media tray again after • If you drop the media tray while it contains a paper roll,
the printer finishes initializing. it could cause personal injury. When removing and
inserting the media tray, be sure to use both hands, with
2 Open the media tray cover, check whether there is one hand holding the handle and the other hand
printing on the paper, and cut the paper. supporting the media tray from the bottom.
Cut the paper as follows. • When cutting the paper roll, be sure to cut so that the
leading edge of the paper is straight. Loading the paper
If there is printing on the paper into the printer with the leading edge cut as follows may
Cut off the printed portion with a pair of scissors. result in damage to the printer.

24 If a paper jam occurs

Sony Corporation