1VIEW UsersGuide
1VIEW UsersGuide
23 June 2017 1
Overview
1View Technical Publications User Guide
The 1View application allows you to view all manufacturer-authorized Illustrated Parts Catalogs, Wiring Manuals, Maintenance Manuals,
Structural Inspection Manuals, Airworthiness Limitations Manuals, Printed Circuit Board Manuals, Maintenance Schedules, Flight Manuals,
Service Documents, and other technical publications for all three Textron Aviation brands: Beechcraft, Cessna, and Hawker. To access the
1View manuals, you must be an active subscriber and registered on the website.
The 1View website is located at http://pubs.txtav.com. To view technical data (including technical manuals) users need to create a web
account. This is a one-time, no charge set-up. For more information on how to register on the site, refer to the Web Site Registration user
guide.
Online manuals can be accessed by clicking the 1View link on the Tech Pubs homepage.
This user guide uses various manuals across brands to illustrate how to use the 1View manuals.
23 June 2017 2
Glossary of Terms
1View – Web-based application which allows you to view all manufacturer-authorized flight and maintenance information for all Textron
Aviation brands: Beechcraft, Cessna, and Hawker. 1View is the electronic equivalent of operations manuals, maintenance manuals, and service
information issued in print.
Annotation - A note added to text or drawing as a comment or explanation. This feature is available in 1View in both the text and graphic
panels.
Change Request – Customer request to change information in a publication (by manual). When a discrepancy is noted in a published technical
manual, users may submit an online change request form to identify and report the discrepancy to the factory.
Intranet – A private network accessible to an organization and its employees that may consist of many interlinked systems and applications.
1View offline application installed on an intranet network may be accessed at multiple user workstations from within that network.
Library Manager – An administrative screen used to download and install libraries for viewing in the offline application.
Single Sign-on (SSO) - A session and user authentication service that permits a user to use one set of login credentials (e.g. user name and
password) to access multiple Beechcraft, Cessna, and Textron Aviation websites.
Standalone – A version of the 1View offline application that is installed on a local system and only accessible on this specific machine.
Technical Manual Deviation Approval (TMDA) – Engineering/FAA approved deviations to the published manual. TMDA’s will be incorporated in
the manual at a future revision.
Tool Tip – While hovering the curser over an item, without clicking it, a small box appears containing descriptive information about the item
being hovered over
23 June 2017 3
Homepage
General Information:
After logging into the Technical Publication website and selecting the 1View link, the user will be directed to the 1View application homepage.
From the homepage the user can view the Model libraries to which they are subscribed. By selecting the “Manage Subscription” button located
at the bottom of each brand column, the user will be directed to the appropriate web location for renewing current subscriptions and/or
purchasing additional subscriptions.
The 1View homepage offers several features, which include but are not limited to: Notifications, Order List, Contact Us, Account Settings,
Bookmarks, Terms and Conditions, and subscription status information.
Instructions
1. The Homepage is displayed upon login
2. The models you currently subscribe to are listed in columns by make
a. If you are not subscribed to any libraries for a particular make, the phrase “You are not subscribed to a Hawker library. Click
the button below to view available libraries.” is displayed
b. Select the Manage Subscriptions button to manage subscriptions (See Subscription Management)
3. Open a library by selecting the Model name (ex: Model 162)
a. The clock icon represents the subscription status of a particular library
i. Green: Current
ii. Yellow: Expiring within 30 days
iii. Red: Expired – The library cannot be accessed until the subscription is renewed
b. The star icon allows a user to select if they would like to add a specific library to their bookmarks, for quick access
23 June 2017 4
Subscription Management
General Information:
Model libraries to which a user is subscribed will appear in their respective columns located on the 1View homepage. The clock icon located to
the right of the Model library name will change color based on the subscription status. To manage your current subscriptions, renew a
subscription, and/or purchase additional libraries, use the “Manage Subscriptions” button located at the bottom of each brand column. By
selecting “Manage Subscriptions” you will be directed to the appropriate subscription website for your intended Make.
Instructions:
1. Clicking the Manage Subscriptions button launches the appropriate site based off which column you have selected from
a. Beechcraft and Hawker Manage Subscriptions buttons navigate to Beechcraft.com
b. Cessna Manage Subscriptions button navigates to Cessna.Support.com
2. From the Manage Subscriptions sites, you can:
a. View available libraries
b. Renew existing subscriptions
c. Purchase additional libraries
3. The clock icon represents the subscription status of a particular library
a. Green: Current – Your subscription is current and you are able to access the library
b. Yellow: Expiring within 30 days – Consider renewing your subscription soon for this library
c. Red: Expired – The library cannot be accessed until the subscription is renewed
23 June 2017 5
Table of Contents (TOC)
General Information:
The user will be directed to the Table of Contents page for the Model library that they selected from the homepage. The library TOC contains a
list of manual types and names located to the left of your screen. The selected manual will display chapters and documents in the right panel.
Also located on the TOC, the user will find revision information and the ability to filter by Operations and Maintenance manuals.
If a Search is conducted from the TOC, the results will contain only information located within the selected library.
Instructions:
1. The TOC contains all manuals and chapters for the selected model
2. It is divided into two panels:
a. Manual types
b. Main panel
3. At the top of the left panel, select which category of manual you wish to view
a. By default, both Operation and Maintenance are checked
4. On the left panel, the manual types, click the dropdown arrow to display the available manuals for that type
5. Once a manual is selected from the dropdown, its contents are displayed in the main panel on the right
6. Select the desired document to open
23 June 2017 6
7. Once a document is opened, the TOC is hidden to the left
8. To show the TOC while viewing a document, click OPEN TOC in the upper left hand corner of the screen
a. The TOC will slide right and replace the document view
9. To hide the TOC and return to the document, click CLOSE TOC
a. The TOC will slide left and reveal the document
23 June 2017 7
Navigation
General Information:
1View provides the user with multiple options for navigating to your desired information and tools to enhance the user experience. The
navigation features include search functionality, library and document bookmarks, previous and next arrows, history, find, and inter/intra
manual linking.
1View tools provide the user with multiple options for customizing the viewing experience. The tools provided allow the user the ability to
resize the graphic or text panels, adjust the text size, and/or swap the graphic and text panel locations, Text and Graphic Annotations, Order
List, Notifications, Tasks, and Print.
Navigation Tools
Homepage
Subscription Status: Located next to each library
• Green: Current – Your subscription is current and you are able to access the library
• Yellow: Expiring within 30 days – Consider renewing your subscription soon for this library
• Red: Expired – The library cannot be accessed until the subscription is renewed
Add Bookmark: Located on the homepage, select this icon to bookmark an entire library
Manage Subscriptions: Directs you to the appropriate website location for purchasing additional libraries or
renewing current subscriptions
Header Toolbar
Company ID: For users with multiple company IDs, this icon allows users to view subscriptions associated with
specific company IDs
Tool Tip: Toggles the tool tip information on/off. See Glossary of Terms
Notifications: Located in the header, the notifications drop down will contain messages provided by Textron
Aviation
Change Request: Directs you to the appropriate website location for entering a change request
TMDA: Directs you to the appropriate website location for viewing TMDAs
Order List: Select this icon to view and manage order lists. See Order List for additional details
23 June 2017 8
Document Toolbar
Category: Create and manage annotation categories
Bookmark: Located in the document toolbar, this button adds the current document you have opened to your
Bookmark List
Bookmark List: Located next to the Bookmark icon in the document toolbar, this button shows a list of all your
bookmarked documents. Bookmarks are sorted by model, library, and manual
History: Select the history icon to view a list of documents you have visited during this browser session. The left
and right arrows navigate through the documents you have visited
Match Case Checkbox: Selecting the Match Case check box enables the find
feature to strictly look for the exact text entered
• For example: Entering “part” and selecting Match Case allows this feature
to only search for “part”, NOT “Part”, “PART”, “parts”, or other variations
Add Annotation: Allows user to create an annotation within the text panel
View Annotation: Allows user to view a list of annotations related to the open document
Text Size Modification: Adjust the text size on the document you are viewing
Previous/Next Document
1. Navigate between documents using the left and right arrows highlighted here
a. The left arrow takes you to the previous document in the manual
i. If you are in the first document within a manual, selecting the left arrow will return you to the TOC
b. The right arrow takes you to the next document in the manual
i. If you are in the last document within a manual, selecting the right arrow will return you to the TOC
2. The swap icon is used to swap the panel views
a. Click the swap button once and the graphic will be moved to the left panel, whereas the text will be moved to the right panel
23 June 2017 9
Graphic Panel Toolbar
Add/Edit Graphic Annotation: Allows user to create and edit an annotation within the graphics panel
Toggle Graphic Annotation On/Off: Allows user to remove or view annotations within the graphics panel
Zoom: Click the magnifier with the plus sign (+) to zoom in to the center of the image. Click the minus sign (-) to
zoom out.
• Click & Drag: Click and drag the zoom indicator to desired zoom, in the center of the image
• Scrolling Mouse: Use the mouse’s scrolling wheel to zoom in/out on the image where the curser is located
• Double Click: Double click to zoom in on the image where clicked
Reset Graphic: Returns graphic image to the original size and location within the graphics panel
Select Zoom: Allows the user to select a particular portion of the figure and zoom in on it
Wire Highlighting: Select this icon to change the color of the highlighter. Click a wire on the diagram to highlight
and click it again to remove the highlight
Swap: Within a document, this icon swaps the graphic panel view to the left and the text panel view to the
right. To bring the two panels back to the default view, click the swap icon again.
Window Sizing Bar: This divider is used to resize the views of the text and graphics panels in the document view
Grab the divider with your mouse and drag to the right to expand the panel view on the left, and drag to the
left to expand the panel view on the right
Arrows: These arrows enable the user to show or hide either of the two panels in the document in full view
To close the panel view on the right, click the right arrow. Clicking the remaining left arrow will reopen the
document to the default view
To close the panel view on the left, click the left arrow. Clicking the remaining right arrow will reopen the
document to the default view
Install: Upon library download completion, the install button appears and allows the user to install the library
23 June 2017 10
Search
General Information:
1View offers robust search functionality which allows the user to easily locate a document by searching for a specific term or phrase. Using the
search box from the homepage the user will be prompted to select a brand and the results will return from all the libraries to which a user is
subscribed. If the user runs the same search from within the TOC or a document, the search will return results only for that library. Advanced
Search provides the user the option to search by “Any Words, “All Words,” or “Exact Words” and the ability to filter your search by Make,
Library, and Manual.
Instructions:
1. All searches performed from the homepage will prompt the user to select a brand and will then search within all of your subscribed
libraries for the selected brand. The search text must be less than 100 characters long
2. If you use the same search bar from the Table of Contents or within a document, it will only search within that library
Basic Search
1. A search box is featured in the center of the header on each page of the viewer
3. Upon selecting a search term, the basic search results box appears
4. By default, the Any Words Filter is selected, but you can change this at the bottom of the box
a. Any Words – if the search text is a series of words, search will return any document containing ANY of the search words
b. All Words – if the search text is a series of words, search will return any document containing ALL of the search words
c. Exact Words – searches the exact text entered in the search box
23 June 2017 11
5. Expand the libraries to view their documents, similar to the Table of Contents
6. Once a document is selected, click the name to open it
7. A new tab will open and display the document with the search text highlighted
a. Searched words highlight in the following order, with a repeating pattern:
i. Green: first word
ii. Yellow: second word
iii. Orange: third word
b. For example: searching “left wing valve” would highlight like so:
Advanced Search
1. Two ways to initiate the advanced search:
a. Clicking the magnifying glass in an empty search bar
b. Beginning a basic search and clicking the Advanced Search button from the results window
2. In the advanced search window, there are three categories used to filter the results
a. Select Make
b. Select Library
c. Select Manual
3. Multiple options can be selected in each category
4. Select the Reset button to reset your selections
5. Select the Refine Search to display the new search results from your selections
23 June 2017 12
Linking
General Information:
1View data includes several types of hyperlinks. Hyperlinks to external sources will open a new browser tab and will direct you to the
appropriate location. Clicking an intra-manual link will scroll the data to the appropriate destination within the document, while selecting an
inter-manual link will direct you to the appropriate section of a new document.
1View also provides graphic to text and text to graphic linking. By selecting a reference number from within the text or graphic panel, all
instances of that reference number will be highlighted in the corresponding panels.
23 June 2017 13
Order List
General Information:
The 1View order list is accessed by selecting the Order List icon from the application header. The Order List is a tool that can be used to
compile a list of part number and prepare the information needed for ordering parts through Textron Aviation’s eCommerce website. Parts can
be added to the order list manually or automatically by selecting the part from an Illustrated Parts Catalog or Wiring Diagram.
The user is provided several options for printing, emailing, saving, and exporting the part information. If the user has proper permissions, the
order list can be sent directly to the eCommerce website for checkout.
Instructions:
1. Add parts to an order list by clicking on the quantity of the part for the order under the PER ASSY column or the shopping cart icon
2. Select “Add To Order” button to add the selected part to your Order List.
a. Quantity defaults to the amount shown in the “Units Per Assy” column
b. Quantity can be changed on this window or from the Order List
23 June 2017 14
3. Order List dialog box shows all parts entered or selected and the desired quantities
a. Change quantity
b. Delete individual parts
c. Delete the entire list
d. Add parts manually – Select the Add Parts button and enter the Part Number, Nomenclature (name of part), and Quantity
2. Save tab
a. Save allows the user to save the order list to the application database
b. Save as PDF opens a dialog box to save the order list as a PDF locally
c. Export opens a dialog box to save the order list as a .csv file locally
23 June 2017 15
Email: Used to send an order list via email as a PDF
23 June 2017 16
Graphic Panel
General Information:
1View offers users multiple options for customizing the view of the graphics panel. By default, graphics are displayed in the right panel with the
option to swap the text and graphics panels. The graphics panel contains additional features, including multiple zoom options, annotations,
wire highlighting, and panel resizing options. All images associated with the open document can be viewed in the thumbnail carousel.
Toggle Graphic Annotation On/Off: Allows user to remove or view annotations within the graphics panel
Zoom: Click the magnifier with the plus sign (+) to zoom in to the center of the image. Click the minus sign (-) to
zoom out.
• Click & Drag: Click and drag the zoom indicator to desired zoom, in the center of the image
• Scrolling Mouse: Use the mouse’s scrolling wheel to zoom in/out on the image where the curser is located
• Double Click: Double click to zoom in on the image where clicked
Reset Graphic: Returns graphic image to the original size and location within the graphics panel
Select Zoom: Allows the user to select a particular portion of the figure and zoom in on it
Wire Highlighting: Select this icon to change the color of the highlighter.
Click a wire on the diagram to highlight and click it again to remove the
highlight
Swap: Within a document, this icon swaps the graphic panel view to the left and the text panel view to the
right. To bring the two panels back to the default view, click the swap icon again.
Window Sizing Bar: This divider is used to resize the views of the text and graphics panels in the document view
Grab the divider with your mouse and drag to the right to expand the panel view on the left, and drag to the
left to expand the panel view on the right
Arrows: These arrows enable the user to show or hide either of the two panels in the document in full view
To close the panel view on the right, click the right arrow. Clicking the remaining left arrow will reopen the
document to the default view
To close the panel view on the left, click the left arrow. Clicking the remaining right arrow will reopen the
document to the default view
Carousel
1. All images associated with the open document are displayed as thumbnails in the carousel located at the bottom of the graphics panel
2. Scroll through all available images by clicking the left and right arrows
3. Selecting an image from the carousel will display the image in the graphics panel
23 June 2017 17
Print
General Information:
1View offers a variety of options for printing. The user has the ability to print a selected area of text or an entire document, with the additional
option to include or exclude the graphics. The user also has the ability to decide whether or not to print the annotations associated with the
text and/or graphics.
Print Mode
1. Portrait – Select this option to print the associated graphics in portrait orientation on 8.5”x11” sheets
2. Landscape – Select this option to print the associated graphics in landscape orientation on 8.5”x11” sheets
3. Landscape Large – Select this option to print the associated graphics in landscape orientation on 11”x17” sheets
Printing
1. Email – Use the Email button to send the document with the selected document and graphics options as a PDF via email
2. Save as PDF – Use the Save as PDF button to save the document locally with the selected document and graphics options as a PDF
3. Print – Use the Print button to print the document with the selected document and graphics options
NOTE: Select the “Include Manual Title Page” at the top of the print dialog window to include a title page displaying the name of the manual
when printing, emailing, or saving as a PDF. “Include Manual Title Page” is not available for all documents.
“Include Aircraft Details” allows the user the ability to add the aircraft serial number, tail number, and service order number to the header of
the printed document.
23 June 2017 18
Tasks
General Information:
Tasks is an option for reading and printing of tasks for different airplane phase inspections. This option is not available for all aircraft models.
Tasks within the Text Panel
1. This refers to the task numbers listed in the documents
a. These task numbers have a tool tip for printing the task
b. Clicking on the task number will take you to the default print preview window of the browser
NOTE: Clicking on the icon next to the inspection document name in the Task Window, opens the selected inspection document in the viewer
and jumps to the location of the task within the document
Print Options
1. There are three options available for users to keep a record of the inspection documents:
a. Email – Opens the default mail client and attach the documents in PDF form. The attached document will also be saved in the
local temporary folder in your computer
b. Save – Saves documents as a PDF locally
c. Print the Tasks – Opens the selected Inspect Document in a new browser tab where you can print the document
23 June 2017 19
Annotations
General Information:
The Annotations tool is used to create a note on a specific document or image. Annotations are available on both the text and graphic panels.
Users have the ability to view all annotations created under your company ID, unless a specific annotation is marked as “Private” which makes
that annotation available only to the user who created that annotation. A red badge and number will appear over the View Annotations icon if
there are annotations associated with the open document.
2. Select the view annotations icon to view previously saved annotations for that document
23 June 2017 20
Graphic Panel Annotations
1. Graphic annotations are available for 2D images
2. NOT available for PDFs
3. Select the Graphic Annotations Icon to open the annotation window
a. Description - Enter an annotation description
b. Category - Select a category for the annotation from the dropdown list. This is not a required field
i. Categories can be added/managed using the Category icon located on the document toolbar
c. Annotations box - Enter the annotation content in the text box provided
i. For graphics - highlighting/editing pen, options for adjusting thickness of the pen, eraser, highlighter, line tool,
polyline tool, rectangle and eclipse
ii. For inserting text box - you will be able to insert and draw a text box (transparent box) and enter text. There are
tools to adjust font, size and color
d. Save button: Select the Save button to save the annotation
4. The graphic annotation can be toggled on/off using the toggle button in the graphics toolbar
Note: If a manual containing an annotation has been revised, the user will be prompted to review the annotation. If you have edit rights for the
annotation, you can approve or remove the annotation for the current version.
23 June 2017 21
Change Requests/TMDA
Change Request:
1. The Change Request link in the 1View header redirects the user to an external webpage in a new browser tab
a. If the user is in a Beechcraft or Hawker manual, the user will be redirected to the Beechcraft change request form
b. If the user is in a Cessna manual, the user will be redirected to the Cessna technical publications change request form
TMDA:
1. The Technical Manual Deviation Approval (TMDA) link in the 1View header will redirect the user to an external website in a new
browser tab
a. If the user is in a Beechcraft or Hawker manual, the user will be redirected to the Beechcraft TMDA
b. If the user is in a Cessna manual, the user will be redirected to the Cessna TMDA
23 June 2017 22
Offline Application
General Information:
1View offline application offers the ability to view Textron Aviation technical publications from an installed version of the application vs. the
online application which is used in a connected state. The 1View offline application offers many of the same features and functionality as the
online application. Also providing the user the ability to synchronize the annotations saved on the online and offline applications.
23 June 2017 23
6. Select the Library Path location, click Next
a. Hint: This field is pre-populated with a default location
7. Select the checkbox next to "Create a desktop shortcut" if you wish (Optional), click Next.
23 June 2017 24
9. Once the “Completing the 1View Setup Wizard” window appears, click Finish
a. “Launch My Program” is checked by default and will open the application after clicking the Finish button
b. Note: The Initial launch of the application may take several minutes
10. Enter the Admin Authentication Credentials (if required) and click Go
a. User will be prompted to create this login information if the “Require Login” option was checked during installation
23 June 2017 25
11. Enter the Subscription Credentials or select “Skip”
a. Username: your username (email address)
b. Password: your password
c. Select “Skip” ONLY if you are working in an offline state and will be installing libraries via DVD
12. If the user ID you entered is associated with multiple company IDs, select the desired Company ID from the dropdown list and select
Go
Library Installation
1. Select a library from the New Libraries for Download section
23 June 2017 26
2. Upon download completion, click the Install button that appears on the right hand side of the progression bar to initiate the
installation process
3. Once the Install is complete, the library will appear in the Installed Libraries section
NOTE: Select the “Install once download is complete” check box to automatically begin the installation process once the download is complete
4. Navigate to 1View by clicking the 1View icon in the upper left hand corner of the Library Manager
a. Note: if this link does not appear to be working, please turn off your browsers pop-up blocker
5. Navigate back to the Library Manger by clicking the Admin Home icon in the upper left hand corner of 1View
a. You will be prompted to enter the Admin Authentication Credentials if there are no libraries installed for viewing on the
Homepage
Install: Upon library download completion, the install button appears and allows the user to install the library
23 June 2017 27
Library Manager Navigation
Install from DVD
1. Insert DVD into the DVD drive of your machine and select “Install from DVD”
23 June 2017 28
3. Select a Company ID from the dropdown in the Select your Company ID popup and click Go
Configure Download
1. Select “Configure Download” button
2. Make your desired choices by selecting the checkbox next to each option and choosing an appropriate timeframe from the dropdown
a. Note: These are not required fields and may be set by users who do not wish to visit the Library Manager regularly
23 June 2017 29
Manage Subscriptions
1. Select Manage Subscriptions button and then the desired brand from the dropdown
a. Beechcraft - Redirects you to Beechcraft.com subscription location
b. Cessna - Redirects you to CessnaSupport.com subscription location
c. Hawker - Redirects you to Beechcraft.com subscription location
Synchronization
1. Select the Synchronization button to synch a user’s annotations in online and offline applications
a. Annotations created in the online or offline application will save in the corresponding application
b. Note: Private annotations will NOT be synched as these are specific to a user ID
23 June 2017 30
3. To reset a password: navigate to the Password tab
a. Complete all required fields and select Update
4. To remove a user:
a. Select the Users button in the upper right hand corner
b. Navigate to the Remove tab
c. Select the red “x” to delete the desired user
Intranet Access
1. After installation, accessing the 1View offline application from the server machine is:
http://localhost:8108/TPWeb/app/index.html#/home
2. Access from another client machines by replacing “localhost” with the server machine name.
a. For example: http://ah859633:8108/TPWeb/app/index.html#/home.
For example:
• Type Hostname in the Command Prompt, then press the Enter key.
• Press the Windows and Pause keys to bring up the System Properties dialog. Select the Computer Name tab to find the name.
• Go to Control Panel—>Performance and Maintenance—>System. Select the Computer Name tab to find the name.
23 June 2017 31
23 June 2017 32
Uninstall Offline Application
1. Navigate to C:\txtav\1view
2. Double click unins000.exe and select Yes
a. Verify C:\txtav and C:\ProgramData\txtav folders are deleted, otherwise delete them from the C drive
NOTE: If you receive the error “Application is still running. Please stop and retry!”:
1. Double click the 1View icon on your desktop, opening the offline application
2. Proceed with uninstall process
NOTE: If at any time you are asked to restart the server, navigate to your Toolbar and locate the arrow to Show Hidden Icons
a. Select the arrow
b. Right click on the 1View icon
c. Select Stop Server
23 June 2017 33
Web Registration
General Information:
This section provides detailed instructions on how to register on the Textron Aviation Technical Publications website, as well as how to link
Beechcraft.com and CessnaSupport.com registrations for a single sign on (SSO) login.
The log-in screen for the Technical Publications website is located at https://ww2.txtav.com. A txtav.com log-in is required to order parts and
view technical publications information and will replace log-ins used for Beechcraft.com and CessnaSupport.com log-ins. The txtav.com log-in
will allow a single sign-on solution to access all three sites.
NOTE: The email address entered on the registration form will be used as the username on txtav.com
23 June 2017 34
2. A confirmation email will be sent to the email address you provided
3. To confirm and complete your txtav.com account, click the Confirm Your Account button from within the confirmation email
4. Click Confirm Registration and once you’ve done so, select Click here to Log in
5. Upon registration completion, user accounts for Beechcraft.com and/or CessnaSupport.com can be linked to the txtav.com log in to
create a single sign on
6. Under My Account in the upper right-hand corner, select My Tools
7. Click Linked User Accounts
23 June 2017 35
8. If the user has a Beechcraft.com username and password, enter the credentials under the Beechcraft.com User Account section
a. Click Link Account
b. A message will appear at the top of the Linking Accounts screen saying “Account Linking Successful” and will display a link to
the Beechcraft.com website
9. If the user has a CessnaSupport.com username and password, enter the credentials under the CessnaSupport.com User Account
section
a. Click Link Account
b. A message will appear at the top of the Linking Accounts screen saying “Account Linking Successful” and will display a link to
the CessnaSupport.com website
23 June 2017 36
10. No log in will be required to navigate to either the Beechcraft.com or CessnaSupport.com websites once the accounts have been
linked and the user logs in to txtav.com
11. Customer account number(s) will be listed under Technical Publication Accounts
a. For those users who have multiple accounts, all account numbers associated with Beechcraft.com and Cessnasupport.com
will be listed
NOTE: Beechcraft.com account numbers will be converted to a Textron Aviation account number
12. Click Launch to open the Textron Aviation Technical Publications home page
a. The links listed under Beechcraft and Cessna will take you back to the Beechcraft.com and Cessnasupport.com websites using
the Single Sign-on feature
23 June 2017 37