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MIS - Knowledge Management System - Tutorialspoint

A knowledge management system comprises practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge that is either embodied in individuals or embedded in organizational processes and practices. The purpose of a KMS is to improve performance, gain competitive advantage, drive innovation, share knowledge, and enable continuous improvement through strategies like driving business strategy or solving problems faster.

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154 views

MIS - Knowledge Management System - Tutorialspoint

A knowledge management system comprises practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge that is either embodied in individuals or embedded in organizational processes and practices. The purpose of a KMS is to improve performance, gain competitive advantage, drive innovation, share knowledge, and enable continuous improvement through strategies like driving business strategy or solving problems faster.

Uploaded by

neha arora
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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3/29/2020 MIS - Knowledge Management System - Tutorialspoint

MIS - Knowledge Management System

All the systems we are discussing here come under knowledge management category. A knowledge
management system is not radically different from all these information systems, but it just extends the
already existing systems by assimilating more information.
As we have seen, data is raw facts, information is processed and/or interpreted data, and knowledge
is personalized information.

What is Knowledge?
Personalized information
State of knowing and understanding
An object to be stored and manipulated
A process of applying expertise
A condition of access to information
Potential to influence action

Sources of Knowledge of an Organization


Intranet
Data warehouses and knowledge repositories
Decision support tools
Groupware for supporting collaboration
Networks of knowledge workers
Internal expertise

Definition of KMS

A knowledge management system comprises a range of practices used in an organization to identify,


create, represent, distribute, and enable adoption to insight and experience. Such insights and
experience comprise knowledge, either embodied in individual or embedded in organizational processes
and practices.

Purpose of KMS
Improved performance
Competitive advantage
Innovation
Sharing of knowledge
Integration

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3/29/2020 MIS - Knowledge Management System - Tutorialspoint

Continuous improvement by −

Driving strategy
Starting new lines of business
Solving problems faster
Developing professional skills
Recruit and retain talent

Activities in Knowledge Management

Start with the business problem and the business value to be delivered first.
Identify what kind of strategy to pursue to deliver this value and address the KM problem.

Think about the system required from a people and process point of view.

Finally, think about what kind of technical infrastructure are required to support the people
and processes.
Implement system and processes with appropriate change management and iterative staged
release.

Level of Knowledge Management

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