Name________________________

Id. No_______________________

Session (Reg or Ex or Weeekend)___________Section________

General Instruction
 Undergo it individually
 Should be in hand writing
 End of submission date October 24, 2020
 Submit only in hard copy

Worksheet for Management Information System

This is a test paper you are expected to do on your own.

Part I: True or false (justify for False answer)

Write true if the statement is correct and false if it is incorrect

________FALSE__1.
________FALSE__1. The organization of the information systems function is similar in all kinds

of organizations.

_______TRUE___2.
2. System maintenance is the correction of errors discovered
discov in programs and

the modification of programs to satisfy changed user requirements of conditions.

_______FALSE_
_______FALSE___3.
__3. Secondary storage devices stores data permanently and are volatile in

nature.
_____TRUE
_____TRUE_____4.
_____4. System software is a set of programs that manage the central process,

communication links and other devices of the computer

____TRUE
____TRUE______5.
______5. Modem converts analogue signals to digital and vice-versa

________TRUE
________TRUE__6.
__6. Protocol is a set of rules and procedures governing transmission between

two points in a computer

_______TRUE___7.
7. Application software describes the programs that are written for or by users

to a specific task

_____TRUE
_____TRUE_____8.
_____8. Information is fact and figure that is not currently being used in decision

process and usually take the form of historical records that are recorded and filed

without immediate intent to retrieve for decision making.

____TRUE______9.
____TRUE______9. Marketing, finance, and manufacturing are subsystem in a business system.

____FALSE
____FALSE______10.
______10. Any system and the environment can be perceived differently by different

managers but various kinds of systems can interact with the environment in the

same way.

Part II: Multiple choices

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Choose the best choice among the alternatives given and encircle the letter of your choice.

1. A unit which is responsible for coordinating and supporting application development be end

users is;

A. Information center

B. systems software department

C. systems and programming department

D. the technical support unit

E. data processing operations department

F. all of the above

2. Identify the correct statement (s)

A. The collection of fields is called a record

B. An operating System is application software
xp
C. Windows is an application software
D. A collection of data is called a database system
E. A and C
F. All of the above

3. Identify the incorrect statement (s)

A. Primary memory is also called main memory

B. Plotters are useful for outputting large-size charts, maps or drawings
C. The DBMS acts as an interface between application programs and the physical data
files
D. Random access memory is non-volatile in nature
E. A and C

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 F. B and C

4. Which of the following statement is/are true?

A. The CPU consists of primary memory, and arithmetic and logical unit

B. One of the features of EPROM chips is, that program can be erased and reprogrammed

C. Local area network encompasses a broad geographical distance

D. Data redundancy is one of the problems of database management system
E. B and C
F. All of the above

5. Which of the following activities is/are part(s) of tactical marketing information systems?

A. It creates unexpected and expected output

B. Provides summary information
C. Process subjective and objective data
D. All of the above
E. None of the above

Part III: Short Note

Write short note on any two of the following four areas.

1. Briefly discuss the three levels of information in an organization.

 Information systems serve different organizational levels: operational-level systems,

management-level systems, and strategic-level systems.
 Operational-level systems support operational managers by keeping track of the
elementary activities and transactions of the organization, such as sales, receipts, cash
deposits, payroll, credit decisions, and the flow of materials in a factory. The principal

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 purpose of systems at this level is to answer routine questions and to track the flow of
transactions through the organization.  
  Management-level systems serve the monitoring, controlling, decision-making, and
administrative activities of middle managers. The principal question addressed by such
systems is this: Are things working well? Management-level systems typically provide
periodic reports rather than instant information on operations. An example is a
relocation control system that reports on the total moving, house-hunting, and home
financing costs for employees in all company divisions, noting wherever actual costs
exceed budgets.
  Strategic-level systems help senior management tackle and address strategic issues and
long-term trends, both in the firm and in the external environment. Their principal
concern is matching changes in the external environment with existing organizational
capability.
2. Explain the characteristics of strategic planning information systems.

 Strategic Planning is an 

an analytical process 
process which formulates strategic and operational plans

for the organization. The implementation of strategic plans is possible through projects,

whereas various units or divisions of the firm implement operational plans.

 It performs 
performs SWOT Analysis,
Analysis, i.e. during the planning process, the firm’s strengths,

weaknesses, opportunities and threats are taken into consideration.

 It is a 
a forward-looking activity 
activity wherein the future opportunities and threats are ascertained

while considering its profitability, market share, product and competition.

 It presupposes that a 
a firm should always be ready 
ready to adapt itself according to the dynamic

business environment. For this purpose alternative strategies are developed for different

circumstances, i.e. from best to worst, for the future

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  It can be 
be done for the entire organization or to a specific business unit.
unit.

 It is helpful in 
in selecting the best strategy,
strategy, among the various strategies taking into account

the firm’s interest, personal values and corporate social responsibility.

 It acts as a 
a guide to the executive 
executive to reduce the risk involved in the business and also to

take the best possible advantage of the opportunities. So, in this way, it contributes to the

success of the enterprise.

3. Define Management Information Systems and indicate the elements of your definition(s).

 Management Information System, commonly referred to as MIS is a phrase

consisting of three words: management, information and systems. Management

Information Systems as systems that provide information to management.

 Management Information Systems (MIS) is the study of people, technology,

organizations, and the relationships among them. MIS professionals help firms

realize maximum benefit from investment in personnel, equipment, and business

processes. MIS is a people-oriented field with an emphasis on service through

technology.

 A management information system is made up of five major components namely

people, business processes, data, hardware, and software. All of these

components must work together to achieve business objects.

4. Discuss the function and components of telecommunication.

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Components of a telecommunications system are

 Computers to process information.

 Terminals or any input/output devices that send or receive data.

 Communications channels, the links by which data or voice are transmitted between

sending and receiving devices in a network. Communications channels use various

communications media, such as telephone lines, fiber optic cables, coaxial cables, and

wireless transmission.

 Communications processors, such as modems, multiplexer, controllers, and front-end

processors, which provide support functions for data transmission and reception.

 Communications software that controls input and output activities and manages other

functions of the communications network.

Function of telecommunication

 telecommunications system transmits information, establishes the interface between the

sender and the receiver, routes messages along the most efficient paths, performs

elementary processing of the information to ensure that the right message gets to the right

receiver, performs editorial tasks on the data (such as checking for errors and rearranging

the format), and converts messages from one format to another and controls the flow of

information.

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