Deltek First Vision Essentials: Administrator Guide
Deltek First Vision Essentials: Administrator Guide
Vision Essentials
Administrator Guide
Administrator Guide ii
Contents
Overview .......................................................................................................................................... 1
Information about Optional Components .................................................................................... 1
Description of Standard Cloud Services .......................................................................................... 2
Types of Environments................................................................................................................ 2
Production Environments ............................................................................................................ 2
Non-Production Environments .................................................................................................... 2
Configuration Databases (Sandboxes) ....................................................................................... 3
Disaster Recovery ....................................................................................................................... 4
Identifying Administrators ................................................................................................................ 5
Proxy Administrators ................................................................................................................... 6
Staying Informed.............................................................................................................................. 7
Cloud Solutions Support Site ...................................................................................................... 7
If You Need Assistance ................................................................................................................... 9
Customer Services ...................................................................................................................... 9
Support Center Site ..................................................................................................................... 9
Activate and Implement Vision Essentials ..................................................................................... 10
Welcome Email and Provisioning .............................................................................................. 10
New Customer........................................................................................................................... 10
Migrating from On-Premises Vision .......................................................................................... 10
Providing Single Sign-On with Microsoft Azure Active Directory .................................................. 12
Important Considerations Regarding SSO Model ..................................................................... 12
Support for Multi-Factor Authentication..................................................................................... 12
Sign Up for a Microsoft Azure AD Account ............................................................................... 12
Complete Single Sign-On Configuration in Azure AD ............................................................... 13
Complete Azure AD Configuration in Vision Essentials ............................................................ 21
Complete User Configuration in Vision Essentials .................................................................... 21
Role Security and User Accounts .................................................................................................. 22
Creating and Configuring Roles and Accounts ......................................................................... 22
Password Policies ..................................................................................................................... 24
Providing Users with Access to Vision Essentials ......................................................................... 26
Alternative Interfaces — Flexibility and Accessibility ................................................................ 26
Smart Client System Requirements .......................................................................................... 26
iAccess System Requirements ................................................................................................. 27
Touch System Requirements .................................................................................................... 28
Distributing Vision URLs to Employees..................................................................................... 28
Administrator Guide iv
Overview
Overview
Welcome to Deltek First Vision Essentials.
The Vision Essentials offering takes Deltek’s project-based ERP solution and delivers it via the
cloud to meet the ever-changing needs of small and mid-sized organizations. The cloud delivery
of the Vision application allows you to leverage its availability anywhere and at any time, while
reducing your total cost of ownership and maintenance.
As the Vision Essentials Administrator for your company, you are responsible for the following:
Creating and configuring role security and user accounts.
Distributing Vision access information to all company employees.
Working with Deltek on service requests related to your Vision Essentials solution.
This guide provides you with the information necessary to perform successfully in your role as a
Vision Essentials Administrator.
Administrator Guide 1
Description of Standard Cloud Services
Types of Environments
A number of different types of application environments are available with Deltek’s cloud
products.
An environment is the collection of software and infrastructure components necessary to operate
a product. This includes shared security services, monitoring, web and application servers,
database servers, operating systems, compute, storage, memory, and network. Each
environment can have one or more customer-specific database instances associated with it,
which may require an additional subscription fee. For certain offerings, additional non-production
environments or production or non-production database replicas may be purchased for a
minimum 1-year subscription.
Each of these environments has a specific purpose and is available with specific offerings.
Production Environments
All Deltek cloud services provide a production environment that is held to the highest operational
standards. These environment instances are highly secure and managed under strict control.
Only authorized Deltek Cloud Operations employees are allowed access to the infrastructure and
application layers of the solution. Customer access is provisioned only through the application
front-end or through very specific and tightly controlled methods, such as an application-specific
API layer.
These environments serve as the focal point for disaster recovery replication and backup
procedures. Customers generally have only one production instance, unless they have more than
one company or entity, running under separate subscriptions.
Non-Production Environments
Any application environment that is not designated for live production use is considered a non-
production environment. Service for non-production environments differs in several ways from
service for production environments. For example, Deltek considers a service incident to be
“severity 1” if it causes processing to cease. Because this would never happen in a non-
production environment, the highest level severity incident for a non-production environment is
severity 2.
Other aspects of service are also different or do not apply to certain non-production
environments, including practices for backups and retention, disaster recovery, access
management, access levels, performance, uptime, and service levels.
Common non-production environments are described here.
Administrator Guide 2
Description of Standard Cloud Services
Preview Environments
With Enterprise offerings, you can request a preview environment prior to the release of a new
version of the software. Use a preview environment to test your extensions or configurations with
the new software without disrupting your test and development non-production environment.
If you have a Deltek Flex offering, Deltek will provide a preview environment if your testing
scenarios require one. If you have a Deltek Foundations or Essentials offering, Deltek will not
provide a preview environment.
All non-production environments offer different availability and service levels than production
environments. See Non-Production Environments.
Additional Databases
Many of Deltek’s cloud solutions can support one or more database instances of the application,
to be used for non-production activates, such as reporting, configuration, testing, or development.
These additional databases are free of charge with some offerings, and available at an additional
charge with others.
Administrator Guide 3
Description of Standard Cloud Services
Disaster Recovery
Deltek provides a disaster recovery environment with all offerings. Unless otherwise specified, the
disaster recovery site is more than 250 miles away (DR250) from the production hosting facility.
On an annual basis, Deltek coordinates and executes a disaster recovery test of each cloud
offering, usually on a weekend between May and September. You will receive advance notice of
the testing and may be asked to validate the disaster recovery site once it has been brought
online.
After a successful test, the service is rolled back to the production environment.
Administrator Guide 4
Identifying Administrators
Identifying Administrators
All Vision Essentials customer accounts are required to have at least one active/valid Vision
Essentials Administrator at all times. Two additional Administrators can also be identified,
allowing for a maximum of three Administrators per company. When your Vision Essentials order
was processed, at least one Administrator was identified.
When more than one Administrator is identified for an account, they are treated equally. Each
Administrator has the same authority to administer your company’s Vision Essentials solution and
each receives the same communications from Deltek.
Deltek recommends that each company have at least two Administrators to ensure that
communications are always received and someone is always available to carry out service
requests.
You can manage the Administrators on your account through the Support Center site.
To manage Administrators:
1. Go to http://support.deltek.com.
2. Log in to the Support Center site using the credentials provided to you when your initial
Vision Essentials order process was completed.
If you do not have a username and password for the Support Center site, contact your firm’s
Vision Administrator.
If you forget your username or password, you can click the Need Help? button on the Support
Center login screen.
4. Click on the name of any user who should have Vision Essentials Administrator rights.
This opens a window where you can update information about the user.
5. Click Yes in the SaaS Administrator field.
6. Click Update Contact.
Administrator Guide 5
Identifying Administrators
Proxy Administrators
Because you can have up to three Administrators for your account, you have the room to set up a
temporary “proxy” Administrator. For example, if you are working with a Deltek partner during
your implementation, getting help with data conversion, configuration, training, and so on, you
can make the partner an Administrator. Then the partner can act on your behalf when working
with Deltek Customer Care and Cloud Operations. This approach can help expedite many
implementation steps.
To use a “proxy” Administrator, add that person to your contacts via the Support Center site, then
designate him or her to be a SaaS Administrator, as described above.
Administrator Guide 6
Staying Informed
Staying Informed
Cloud Solutions Support Site
On the Support Center site, Deltek provides an area devoted solely to its cloud-based products.
This area includes guides, videos, and other resources to help you learn about Vision Essentials.
If you do not have a username and password for the Support Center site, contact your firm’s
Vision Administrator.
If you forget your username or password, you can click the Need Help? button on the Support
Center login screen.
Administrator Guide 7
Staying Informed
4. Select Vision Essentials from the product drop-down, and click Go.
Administrator Guide 8
If You Need Assistance
Customer Services
For over 20 years, Deltek has maintained close relationships with client firms, helping with their
problems, listening to their needs, and getting to know their individual business environments. A
full range of customer services has grown out of this close contact, including the following:
Extensive self-support options through the Support Center site.
Phone and email support from Customer Care analysts
Technical services
Consulting services
Custom programming
Classroom, on-site, and Web-based training
Find out more about these and other services from the Support Center site.
If you need assistance using the Support Center site, the online help available on the Support
Center site provides answers for most questions
Administrator Guide 9
Activate and Implement Vision Essentials
New Customer
If you are a new customer, the activation email contains the URL that you use to access your
empty Vision production database and begin implementation.
For security reasons, the activation email does not include credentials for accessing the Vision
database. Your Vision Essentials Administrator will receive two separate emails containing
credentials, one email for the ADMIN user ID and one for the ADMIN password.
The credentials for the ADMIN account are the only credentials that you will receive. It is your
responsibility to set up user accounts for others in your organization, as described in Role
Security and User Accounts.
Administrator Guide 10
Activate and Implement Vision Essentials
Vision Essentials does not support Windows Authentication (Integrated Security). You
must change user accounts that were set up to use Windows Authentication so that they
use native Vision security.
For all user accounts that are set up to use Windows Authentication, the migration
process disables the accounts and removes their passwords. The Administrator must re-
enable the accounts, assign temporary passwords, communicate this information to
users, and force users to reset their passwords during the next login.
Because Windows Authentication is not supported, before you migrate, you must
ensure that you have at least one user account that is:
Set up to use native Vision security, not Windows Authentication.
Has administrative rights.
Without this account, you will not be able to log into Vision after migrating. Be sure to
note the username and password of the account.
Vision Essentials offers a single-sign-on solution using Windows Azure Active Directory
that closely mimics the Windows Authentication functionality. For more information, see
Providing Single Sign-On for Vision Essentials with Microsoft Azure Active Directory.
Timing
The standard timing for migration is this:
1. A company uploads its database after the close of business, prior to 8:00 PM ET.
2. Within one business day, Deltek makes the database active and available and sends the
Vision Essentials Administrator an email with login information. (Please consider
weekends and holidays when you plan your migration.)
If any problems occur during the migration process, Deltek Customer Care will contact
you. You may need to upload your database again.
Do not shut down your on-premises instance of Vision until your Vision Essentials database is
restored successfully and you have verified that it works.
Administrator Guide 11
Providing Single Sign-On with Microsoft Azure Active Directory
If you use Microsoft Azure AD’s single sign-on feature, you will not be able to use the Microsoft
Office and Desktop Integration (MODI) feature. This feature lets you integrate Vision information
with Microsoft Word, Microsoft PowerPoint, and Microsoft Outlook.
Microsoft Azure AD’s single sign-on feature lets Vision Essentials users log on to Vision
Essentials using their Windows usernames and passwords instead of using separate Vision
Essentials usernames and passwords. To set up single sign-on, a Vision Essentials administrator
must complete the following configuration steps, described in more detail below.
Administrator Guide 12
Providing Single Sign-On with Microsoft Azure Active Directory
The Premium edition is not required for using the single sign-on solution for Vision Essentials.
Prerequisites
Review and complete the prerequisites for Azure AD Connect as outlined by Microsoft’s
Prerequisites for Azure Active Directory Connect (Azure AD Connect).
This article also lists hardware requirements.
Deltek recommends that you do not install Azure AD Connect on your domain controllers.
Administrator Guide 13
Providing Single Sign-On with Microsoft Azure Active Directory
You must set up the following required accounts with a username and password:
Windows Azure Active Directory (Global Administrator)
On-Premise Active Directory (Enterprise Administrator)
4. Log into your Windows Azure portal and verify that users are synchronized with Windows
Azure AD.
5. Test a user on the Microsoft Apps portal at: https://myapps.microsoft.com.
You will not see any applications, but you can test authentication.
Use an existing user name and password for the test.
These steps assume that you are using the new Azure AD portal, which has replaced the classic
portal.
The new portal uses some new terminology:
• The portal has a left bar that you use to navigate and access resources and tools.
• When you click an item in the left bar to perform a task, the bar expands into a series of
windows called blades on the right.
• The blades list the steps/options that you follow on your journey to complete a task. In
this case, the journey is adding and configuring Vision Essentials applications.
Administrator Guide 14
Providing Single Sign-On with Microsoft Azure Active Directory
Administrator Guide 15
Providing Single Sign-On with Microsoft Azure Active Directory
15. Click the clipboard icon to the right of the secret value to save the value for future use.
You will enter this value on the Azure Active Directory tab in Vision Configuration »
General » System Settings.
17. Under Redirect URIs, enter the following URLs, with a Type of Web. They are case-
sensitive.
Administrator Guide 16
Providing Single Sign-On with Microsoft Azure Active Directory
18. If you use iAccess, Touch Time, or Touch CRM, add the following URLs (replacing
abcengineers with your customer URL). They are case-sensitive.
https://abcengineers.deltekfirst.com/iaccess/login/OAuth2AuthorizeReturn
https://abcengineers.deltekfirst.com/abcengineers/TIME
https://abcengineers.deltekfirst.com/abcengineers/TIME/visionshare/backend/o
auth2authorizereturn.php
https://abcengineers.deltekfirst.com/abcengineers/TIME/visionshared/backend/
oauth2idtokenreturn.php
https://abcengineers.deltekfirst.com/abcengineersTIME/visionshared/backend/
oauth2idtokennativereturn.php
https://abcengineers.deltekfirst.com/abcengineers/CRM
https://abcengineers.deltekfirst.com/abcengineers/CRM/visionshare/backend/o
auth2authorizereturn.php
https://abcengineers.deltekfirst.com/abcengineers/CRM/visionshared/backend/
oauth2idtokenreturn.php
https://abcengineers.deltekfirst.com/abcengineers/CRM/visionshared/backend/
oauth2idtokennativereturn.php
19. In the Advanced settings section, under Implicit grant, select the ID Tokens option.
20. In the Default client type section, select Yes in the Treat application as a public client
field.
21. In the Supported account types section, select the Accounts in this organizational
directory only option.
22. Click Save at the top.
Set Up Trust Between the Deltek Vision Application and Deltek Vision
Client
To establish trust between the Vision application and client:
1. Select Expose an API from the Manage menu.
2. Click + Add a scope.
3. In the Add a scope dialog box, click Save and continue to accept the Application ID
URI.
Administrator Guide 17
Providing Single Sign-On with Microsoft Azure Active Directory
Administrator Guide 18
Providing Single Sign-On with Microsoft Azure Active Directory
12. In the Supported account types section, select Accounts in this organizational
directory only.
Administrator Guide 19
Providing Single Sign-On with Microsoft Azure Active Directory
Complete the Trust Between the Deltek Vision Application and Deltek
Vision Client
To complete setting up trust between the Vision application and client:
1. Select Azure Active Directory from the navigation tree on the left.
2. Select App registrations from the Manage menu.
3. Select the Deltek Vision (Client) application.
4. Select API permissions from the Manage menu.
5. Click + Add a permission.
6. In the Request API permissions dialog box, select APIs my organization uses from the
choices at the top of the screen.
7. Use the search field to search for Deltek Vision.
8. Select the Deltek Vision application from the search results.
9. Under What type of permissions does your application require?, select Delegated
permissions.
10. In the Select permissions section, select user_impersonation (Access Deltek Vision).
Administrator Guide 20
Providing Single Sign-On with Microsoft Azure Active Directory
Domain Name (Tenant): Enter your on-premises active directory domain name (for
example abcengineering.com). If you do not have .com in your domain name,
contact your system administrator or a Deltek consultant.
Client ID: Enter the Application ID that was generated when you added and
configured the Deltek Vision (Client) application in Azure AD. This is described in
step 8 of Add and Configure the Deltek Vision (Client) Application.
Server Client ID: Enter the Application ID that was generated when you added and
configured the Deltek Vision application in Azure AD. This is described in step 8 of
Add and Configure the Deltek Vision Application.
Server Key (Secret): Enter the key value that was generated for the key added for
the Deltek Vision application in Azure AD. This is described in step 11 of Add and
Configure the Deltek Vision Application.
Authentication type: From the drop-down list, select the Windows Azure prompts
user for login credentials (default).
3. Click Save on the toolbar.
Administrator Guide 21
Role Security and User Accounts
If your organization is migrating from an on-premises instance of Vision to the Vision Essentials
offering, all existing user accounts and passwords remain unchanged and fully enabled after the
migration is complete. Only the password for the ADMIN account is reset, as specified in your
welcome letter.
User accounts that were set up to use Windows Authentication (Integrated Security) will
need to be changed to use native Vision security. The Deltek First Vision Essentials cloud
solution does not support Windows Authentication. Therefore, at the time of migration, all user
accounts that were set up to use Windows Authentication will have their passwords removed
and accounts disabled. The Administrator will need to enable these user accounts, assign
temporary passwords, communicate this information to the users, and force the users to reset
their passwords at the next login.
You establish role security parameters and set up user accounts in Vision by accessing
Configuration » Roles and Configuration » Users and Passwords from the Navigation menu.
You set up security roles based on your organization’s requirements and then create a user
account for each employee that needs to access the application. For more detailed information on
setting up security roles and user accounts, see the Vision Online Help system or check out the
many offerings from Deltek University.
You can grant full administrative permissions to any user account you create. However, only the
account set up for the Vision Essentials Administrator will have this level of permissions at the
time of your initial activation.
If you lose or forget your Vision Essentials Administrator password, you must submit a service
request through Deltek Customer Care to restore access to the Administrator account. The
process of resetting the Vision Essentials Administrator’s account is described in more detail in
the Service Requests section of this document.
Administrator Guide 22
Role Security and User Accounts
Administrator Guide 23
Role Security and User Accounts
If you set up Microsoft Azure Active Directory for single sign-on for Vision Essentials, in the grid
on the Users tab, you must complete the following for each user:
Select the Windows Authentication check box.
In the Domain field, enter your domain name (example: abcengineers.com).
Password Policies
This section is not applicable if you set up Microsoft Azure Active Directory for single sign-on for
Vision Essentials.
Deltek works continuously to protect the security, privacy, and integrity of the data stored within
each customer’s instance of Vision Essentials.
As a result, when a new customer environment is activated, Vision Essentials is configured with
the following default password policies enabled:
Minimum Password Length: 8
Require at least one digit in all passwords: Yes
Require at least one special character: Yes
Passwords expire after 90 days.
Do not allow password to be reused for 360 days.
Disable users after 5 invalid logon attempts
If your organization is migrating from an on-premises instance of Vision to the Vision Essentials
offering, these password policies are enabled in the Vision Essentials environment regardless of
what password policies were in effect in your on-premises configuration.
As a result, some users in your organization may be required to reset their password during their
first log in so that their passwords comply with the default Vision Essentials password policies.
You have the ability to change the default password policies at any time. However, Deltek
strongly recommends that you retain the default password policies to maintain an adequate level
of security.
You can configure password policies in Vision by accessing Configuration » Security »
Password Policies from the Navigation menu.
Administrator Guide 24
Role Security and User Accounts
Administrator Guide 25
Providing Users with Access to Vision Essentials
Administrator Guide 26
Providing Users with Access to Vision Essentials
Operating System
Windows 8 / 8.1 — 32-bit or 64-bit
Windows 7 SP1 — 32-bit or 64-bit
Windows Vista SP2 — 32-bit or 64-bit
Web Browsers
Internet Explorer 9 or later
Business Applications
Microsoft Office 2010 (32-bit only for MODI)
Microsoft Office 2013 (32-bit only for MODI)
Other
The following components can be downloaded from their respective company’s websites:
Microsoft .NET Framework 4.6.2
Acrobat Reader 9.x
Operating Systems
Windows 8 / 8.1 — 32-bit or 64-bit
Windows 7 SP1 — 32-bit or 64-bit
Windows Vista SP2 — 32-bit or 64-bit
Web Browser
Internet Explorer 9 or later
Chrome 18 or later
Administrator Guide 27
Providing Users with Access to Vision Essentials
Safari 5 or later
Firefox 11 or later
Device
Android Tablets
iPad
Devices
All devices that support the mobile operating systems listed above
Tablet devices are supported, but application screens are designed for smaller phone
screens
The Touch CRM application is available only if your organization owns a Deltek First Vision
Essentials bundle that includes the Vision CRM component.
You can distribute these URLs (along with each user’s credentials) to all employees in your
organization who need to access Vision interfaces. However, you should ensure that all user
accounts are set up in Vision Essentials prior to distributing the URLs.
For added convenience, users can bookmark the smart client URL and/or create a shortcut to this
URL.
Administrator Guide 28
Providing Users with Access to Vision Essentials
Vision Essentials smart client must be launched using Internet Explorer 8 or later.
Vision Essentials smart client will not launch using Chrome, Firefox, or Safari.
Users who have a browser other than Internet Explorer as their default browser can still create a
shortcut for launching Vision Essentials. This can be done using standard Windows shortcut
functionality, with the Target field entered as in the example below (with the paths and URL
replaced with those specific to the company and workstation).
"C:\Program Files\Internet Explorer\iexplore.exe"
https://companyname.deltekfirst.com/companyname
Set Language
If your organization uses multiple languages with Deltek First Vision Essentials, a user can select
a user interface language from the smart client login screen. This language setting applies only to
the user who sets it and can be re-set at each login. The last language selected is remembered
for the next login. Users can select only those languages that your organization is licensed to use.
Administrator Guide 29
Providing Users with Access to Vision Essentials
When a user installs and launches an application, the user is prompted for the URL provided in
the Activation email. The user enters the URL, clicks Connect, and enters his or her user ID and
password.
Administrator Guide 30
Communicating with Deltek
Admin Password If you lose or forget the password for your Vision administrator account, you (the
Reset Vision Essentials Administrator) can use the Support Center site to submit a
request for a password reset. When you submit a password reset request, you
must include the user ID of the account that needs the password reset. These
requests are typically completed within 2 business hours.
Analysis Cube If you own the Vision Performance Management module, your analysis cubes
Refresh are refreshed automatically every night. You can submit a service request to
have your cubes refreshed at another time, typically within 4 hours after you
submit the request. Once you submit the request, stop all transactional activity to
prevent data integrity issues in the cubes.
Database Upload If you are moving to Vision Essentials from on-premises Vision or a different
product, you must upload your migrated or converted database as part of the
implementation process. Submit a service request to initiate this process. You
will be directed to the Deltek File Transfer Tool and related instructions.
Production You can request a backup copy of your Vision database, which will be sent to
Database Backup you via secure FTP. When you request a backup, be sure to specify the point in
Download time that the backup should reflect. You are allowed 4 backup copies of your
database annually. Database backup requests are typically completed within 3
business days.
Production A production database replica is a copy of your production data that you use to
Database Replica test new configuration settings. When you request a new production database
(Sandbox) replica, Deltek makes a copy of your existing database and adds it to your
Creation/Refresh instance of Vision, where it appears as a separate item in the Database drop-
down field on the Vision login screen.
You can maintain only one production database replica. You can request a
production database replica refresh, which replaces your existing replica data
with your latest production data. You are allowed to refresh your production
database replica 6 times annually.
Creations/refreshes are typically completed within 3 business days.
Production If you need to restore your database to a previous point in time, submit a backup
Database Restore restore request. Vision Essentials customer databases are backed up every 24
hours. You are allowed 4 backup restores annually. Backup restores are
typically completed as soon as possible.
Administrator Guide 31
Communicating with Deltek
SQL Script Upload If you need to run a script against your transaction database, create the script
and use the SQL Script Upload service to upload and run it. You might do this,
for example, to run a batch update to clean up a large number of records, or to
deploy a stored procedure to the database. This process cannot run SQL scripts
that return data, only those that make changes to the database. You are
responsible for writing SQL scripts and stored procedures that maintain the
integrity of your database.
These requests are typically completed within 1 business day. Deltek Customer
Care will notify you when the process is completed.
Upload If you own the Vision Performance Management (VPM) module and would like to
Performance use a custom image in VPM workbooks, submit a service request to upload the
Management image file to the Vision Essentials environment. Once the image is uploaded,
Dashboard Image you can reference it by filename in your VPM workbooks.
VPM Analysis If you own the Vision Performance Management (VPM) module, you can give
Cube User employees the ability to access analysis cubes via the OLAP data pump. You
Access/Removal can also take this access away from an employee. Submit a service request
listing the employees to be added or removed. This request is typically
completed within 5 business days.
Changing an If all of your Vision Essentials Administrators are no longer with your company
Absent and a new Administrator needs to be designated, you must submit a request to
Administrator Deltek Customer Care. This request must include a formal letter on company
letterhead and have the signature of an officer of your organization. The request
should include the new Administrator’s name, email address, title, and phone
number. You can submit your request via the Support Center site, or you can fax
your request to Deltek at 1.339.469.8970. This request is typically completed
within 2 business days.
If you do not have a username and password for the Support Center site, contact your firm’s
Vision Administrator.
If you forget your username or password, you can click the Need Help? button on the Support
Center login screen.
Administrator Guide 32
Communicating with Deltek
4. Select Vision Essentials from the product drop-down list, and click Go
5. Select an option from the Service Requests list, supply any additional information that is
requested, and click Submit.
If the service request that you need is not listed, return to the home page and click the
Submit a Case link. Enter information about your request.
Administrator Guide 33
Communicating with Deltek
In addition, if you are a Deltek First (cloud) customer, your case allowance is not affected by:
Cases related to hosting or infrastructure
Requests for system administration procedures that you cannot perform without Deltek
assistance, such as backups and restores
If an upgrade or cumulative update has any significant effect on functionality that could change
how you use Vision, Deltek will communicate information about the change prior to the planned
installation date of the maintenance package.
Administrator Guide 34
Process Server
Process Server
In Vision Essentials, the time it takes to execute certain transactional processes (Batch Billing,
Transaction Posting, Revenue Generation, Payment Processing, and so on) varies greatly
depending on the type of transaction and the amount of data processed. Vision Essentials
provides two ways to execute these types of processes: run immediately or schedule.
Run Immediately
When a process is run, it happens interactively and executes immediately. While the process is
running, you cannot work in the Vision Essentials interface until the process is completed. The
Vision Essentials interface waits for a completion response from the server before additional
actions can be taken.
For processes that take a very short period of time to complete, this method is typically
acceptable. When you use this method, a timeout error can occur if a process takes a very long
time to complete (15 minutes or more). If a report is very large and takes longer than one hour to
run, the reporting process will time out and stop. In this case, you receive an error message.
Schedule
For processes that take an extended period of time (10 minutes or greater), Deltek strongly
recommends that you use the schedule method. When you use the schedule method to execute
these processes, the execution is offloaded to the backend process server. This means that you
can continue to work in Vision Essentials while the process executes, making for a better, less
disruptive, user experience.
When a process is scheduled, you can still run it immediately by setting the Start After date/time
on the Schedule dialog box to the current date and time. Use the Send Process Status Email
Alert to Submitter check box to receive a status email when the process completes.
Administrator Guide 35
Printing
Printing
When you run a report in Vision you have two printing options—Preview and Print.
If a report is very large and takes longer than one hour to run, the reporting process will time out
and stop. Consider scheduling such reports.
Print Preview
When you choose the Preview option, the report opens in a report preview window.
From the preview window, click the Printer icon to open a standard Windows Print dialog box
from which you can select any printer (local or network) configured in your Windows environment.
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Printing
When you choose the Print option, the report does not open in the report preview window.
Instead, the Vision Print dialog box opens. From this dialog, select <local printer> in the Printer
Name field and Vision creates and opens a PDF version of the report. You can print the PDF
from your PDF viewing software or you can save it and manipulate it as needed.
When using the direct print option from anywhere in Vision, the <local printer> option is the only
choice for printing. Access to your Windows printers is only provided when printing form the
report preview window.
There are several areas in Vision (for example, posting logs when transactions are posted) for
which there is not an option to preview a report, which means the direct print method is the only
available method for printing. In these areas, the <local printer> PDF method is the only way to
print the associated report.
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Email Considerations
Email Considerations
Size Limit
Throughout Vision Essentials, the limit on email size is 10 MB. In general, the only time you might
exceed this limit is when emailing large reports.
You will receive an error message when the limit is exceeded.
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Batch Billing
Batch Billing
When you use Vision’s Batch Billing feature, you must select the <local printer> option to
generate invoices. When you select this option, you may receive a message indicating that you
cannot print invoices using the <local printer> option; you can ignore this message.
After you run the batch bill, click the Previously Run Batches tab to print/preview the invoices via
PDF.
You can control how long previously run batches are available using the Retain Invoices for up
to field on the Billing Session Options dialog available from the Batch Billing form.
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Audit Trail Logging
Administrator Guide 40
Exchange Rate Updates
It is up to you to contact XE.com, pay for their exchange rate services, and configure Vision to
work with their data.
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Reporting
Reporting
Scheduling Reports
If a report is very large and takes longer than one hour to run, the reporting process will time out
and stop. Consider scheduling such reports.
To schedule a report:
1. Click the Email/Schedule button to open the Email Report dialog box.
2. Enter the recipient’s email address and click Schedule.
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Reporting
Report Timestamps
The report servers for the Vision Essentials environment are hosted in various locations and time
zones. As a result, the timestamp that appears on your Vision reports may not represent the time
for the time zone in which you are running the report. Instead, the timestamp will reflect the time
for the time zone in which the report server running the report is located.
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Reporting
Each report listed in the grid on the Custom Reports tab should have a status of Synchronized.
If the status is Missing in report server, that means that the report definition is present
in the database but is not loaded on the report server. This problem can occur if your
production database gets out of synch with the report server. Click Synchronize from the
toolbar to resolve the problem.
If the status is Missing in database, that means that the report has been loaded on the
report server but is not present in the database. Re-upload the RDL file to resolve the
problem.
Be sure to retain backups of all of your custom report RDL files. Deltek is not responsible for
retaining the RDL files used to create your custom reports. However, you can download an RDL
from the database using the Download button on the Custom Reports tab.
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Vision Xtend API
For more information about how to use the Vision Xtend API, see the Knowledge Base
on the Support Center site.
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Direct Database Access
Administrator Guide 46
Direct Database Access
Another later, from Deltek Customer Care, when the configuration is completed.
The user who installs the ODBC drivers must, at a minimum, have local administrator privileges.
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Direct Database Access
6. Click Add. In the Create New Data Source dialog box, select DataDirect HDP 4.2 and
click Finish.
7. In the ODBC Cloud Driver Setup dialog box, enter a name in the Data Source field. This
can be any name that helps you identify the data source.
You do not need to add a value in the Description field.
8. In the Hybrid Data Pipeline Source field, enter the database name and service URL that
you received from Deltek Customer Care when you requested the ODBC accounts. The
Port Number field should be left as is.
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Direct Database Access
9. On the Security tab, ensure that the Enable SSL checkbox is checked.
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Direct Database Access
10. Click Test Connect and enter the credentials that you received from Deltek Customer
Care when you requested the ODBC accounts. Click OK.
A Connection established! message displays. Click OK.
11. Click OK in the ODBC Cloud Driver Setup dialog box and click OK in the ODBC Data
Source Administrator dialog box.
12. The final step is to add two entries to the registry. If you need help doing this, see your
system administrator. Follow these steps:
a. For a User DSN, go to:
\HKEY_CURRENT_USER\Software\ODBC\ODBC.INI\<datasource>
For a System DSN, go to:
\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBC.INI\<dat
asource>
The <datasource> value is the name that you entered in the Data Source field
in Step 7 above.
b. Add a new String Value with the name WorkArounds and a value of 16777218.
c. Add a new String Value with the name WorkArounds2 and a value of 8192.
The instructions below use Microsoft Excel as an example. The process for other
applications may not be exactly the same, but will be very similar.
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Direct Database Access
2. Select the data source that you entered in the Data Source field in Step 7 above.
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Direct Database Access
Administrator Guide 52
Vision Performance Management
Administrator Guide 53
Vision Performance Management
below. When VPM is provisioned, only a single OLAP data pump account is configured. To
request additional OLAP data pump accounts, see KB article #80746.
3. On the Microsoft Analysis Services dialog box, enter the OLAP data pump URL and the
associated credentials and click OK.
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Vision Performance Management
4. Select the cube with which you would like to work and proceed to build your workbook.
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Vision Performance Management
3. On the Other Databases dialog box, select the DSN that you have set up for ODBC
connectivity to your database. Click Connect.
4. Enter the necessary credentials. Click OK.
5. On the Other Databases dialog, click OK to finalize the connection.
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Vision Performance Management
6. Once you are connected, you can build a SQL query to extract the desired data.
VPM for Deltek First Vision Essentials does not currently support publishing workbooks that use
a direct connection to the SQL transaction database so that they can be viewed from / included
on the Vision dashboard. Workbooks developed using a connection to the Vision transaction
database can only be viewed in the VPM Desktop Tool.
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Vision Performance Management
3. On the Connect to Database Server page of the Data Connection Wizard, enter the
OLAP data pump URL and the associated credentials. Click Next.
4. On the Select Database and Table page, select the desired cube. Click Next.
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Vision Performance Management
5. On the Save Data Connection File and Finish page, adjust the data source filename if
necessary.
6. Select the Save Password in File check box if you want to store the password for the
data connection in the file, preventing the need to enter the password each time the
workbook is opened. Consider the security implications of storing the password in the file.
Click Finish.
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Additional Documentation
Additional Documentation
The following table lists additional related Deltek documentation that can help you get started with
Vision Essentials. All the documents listed in this table are available from the Knowledge Base
section of the Support Center site.
Getting Started Guide This guide provides all the basic information necessary to
get started using Deltek First. You’ll find information on
navigation tools, lookup lists, online help, reporting, and
other system-wide features.
Quick Reference Cards Quick Reference Cards are single page documents that
provide basic information on commonly used areas of Deltek
First.
The following titles are available:
Create Client from Vendor Utility
Create a Standard Purchase Order
Create a Voucher from a Purchase Order
Dashboard
Desktop and Microsoft Office Integration (MODI)
Expense Report
Generic Resource Assignments and Resource
Utilization
Navigation Tree Designer
Project Planning
Screen Designer
SF330 Proposals
Template-Based Emails
Timesheet
User Options
Visualizations
Administrator Guide 60
Deltek is the leading global provider of enterprise software and information solutions for government
contractors, professional services firms and other project- and people-based businesses. For decades, we
have delivered actionable insight that empowers our customers to unlock their business potential. 20,000
organizations and millions of users in over 80 countries around the world rely on Deltek to research and
identify opportunities, win new business, recruit and develop talent, optimize resources, streamline
operations and deliver more profitable projects. Deltek – Know more. Do more.®
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