Adib A Osman 2020
Adib A Osman 2020
❖ WORK EXPERIENCE
o IT Officer Engineer
Ahamama Alzahabia Services
JAN 2019 – feb 2020
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more junior staff members
• Overall responsible for managing office calendar, database information, and reporting.
• Meticulously involved in the internal follow up with each other departments.
ADIB OSMAN 1
o Technical Support engineer
General Coordination of National Service
Jan 2006 - Feb 2007
• Troubleshooting Computers & Network.
• Help Desk Support.
• Responsible for the system and continues to do well.
• Assembling and maintenance Computers.
• Installation of networks and treatment failures.
• Designing computers network.
❖ EDUCATION
• B.Sc. Computer Science| Major: Network/ IT Support | Feb 2006
College of Technological Science, Khartoum/ Sudan
❖ COURSES
CCNA | Network | Malaysia | Mar 2008
Relevant Courses: File Management, Database Management System, Internet technologies, Computer
Networks, Operating Systems, Fundamentals of Management, Principle of Accounting, Statistics and
Probability, Graphic Design, System Analysis and Design, Modeling and simulation, Mathematics, and
Operations Research
❖ SKILLS
• Technical Support & Requirement Analysis
• Managing & maintaining Backup of Cisco Routers and switches.
• Configuring and troubleshooting RIP, EIGRP, and OSPF.
• Managed installation, configuration and administration of Cisco equipment in IT architecture of
organization. Configured LAN/WAN elements and held responsibility of maintaining and monitoring
performance of network.
• Installation and maintenance in WI-MAX technology & WLAN.
• Support and configuration for wide area network solutions to Connect distributed systems.
• WI-MAX systems implementation and troubleshooting and line testing.
• Active Directory service
• Manages all system back-up and restore protocol.
• Working on Win 2003 server, win 2008 server, Red Hat Linux, UBUNTU and Excellent in Microsoft's
Office applications.
• Perform troubleshooting analysis of servers, workstations and associated systems.
• CCTV and Finger print access Control system Field Support.
• Solid practical knowledge of Computer Networks Design, Data Backup, Recovery, Implementation and
Trouble- Shooting, active and passive components.
• planning and implementation of voice, data, and video and wireless network services
• Solid practical knowledge of computer and accessories maintenance and trouble- shooting.
• Internet Technologies
• Leadership Skills
• Providing network access and connectivity to the staff.
• Identifying and preparing hardware for safe and installation.
❖ COMPUTER SKILLS
• Flexibility and the ability to work under pressure and meet deadlines.
• I have a full experience in learning and excelling at new technologies.
ADIB OSMAN 2
• Leadership as management skill.
• Working effectively both independently and as a team member.
• Good communication skills and co-operative.
• Able to operate in different work conditions such as on-site, off site.
❖ PERSONAL DETAILS
Date of Birth: 29th May 1982
Marital status: Married
Nationality: Sudanese
Languages Known: English & Arabic
Driver license: UAE driver license
❖ REFERENCES
Available Upon Request.
ADIB OSMAN 3