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Week 1 Assignment 1 & Answers

1. The document provides instructions for a 15 question assignment on fundamentals of quality management. It includes objective, true/false, and multiple choice questions. 2. The questions cover topics such as the evolution of quality management approaches over time, definitions of key quality terms, relationships between quality costs, and tools used for quality improvement including Six Sigma, DOE, control charts, flow charts, and more. 3. An answers key is provided with the correct response for each question.

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Dharvesh
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135 views

Week 1 Assignment 1 & Answers

1. The document provides instructions for a 15 question assignment on fundamentals of quality management. It includes objective, true/false, and multiple choice questions. 2. The questions cover topics such as the evolution of quality management approaches over time, definitions of key quality terms, relationships between quality costs, and tools used for quality improvement including Six Sigma, DOE, control charts, flow charts, and more. 3. An answers key is provided with the correct response for each question.

Uploaded by

Dharvesh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Assignment 1

Fundamentals of Quality Management


Instructions:
1. Total No. of Questions: 15. Each question carries one point.
2. Question 1 to 7 are objective type questions. Only one answer is correct per numbered item.
3. Question 8 to 12 are true/false statement questions.
4. Question 13 to 15 are multiple choice questions. More than one answers are correct per
numbered item

1. Match the followings


Evolution of Six-sigma Year
Inspection 1985
DOE 2000
Taguchi 1975
Six sigma 1930
a) a-1, b-4, c-3, d-2
b) a-1, b-3, c-4, d-2
c) a-4, b-3, c-1, d-2
d) a-4, b-1, c-2, d-3

2. Taguchi recommended that loss in a process is increased with increase in_______.


a) Specification
b) Variability
c) Competition
d) None of the above

3. Which of the following is not a criterion for the Malcomb Baldrige Award?
a) Leadership
b) Defect rate
c) Strategy
d) Business results

4. The products manufactured during 1800s were unique. How quality was endures in
this era?
a) Through Six Sigma
b) Through quality chart
c) Through inspection
d) Through calculation

5. Match the followings


a. Design of Experiments 1. Quality loss function
b. Scatter diagram 2. Defining customer needs or
requirements
c. Quality function deployment 3. Linking among two sets of data
d. Taguchi method 4. Cause and effect relationship
a) a-4, b-2, c-3, d-1

b) a-3, b-1, c-4, d-2


c) a-1, b-3, c-4, d-2

d) a-4, b-3, c-2, d-1

6. The diagram given below is an example of

UCL

LCL

a) Pareto chart
b) Scatter diagram
c) Run chart
d) Control chart

7. Which of the following relationship is correct


a) Prevention cost ↑ , External failure costs ↓ , Appraisal costs ↓ ,
Internal failure costs ↓
b) Prevention cost ↓ , External failure costs ↓ , Appraisal costs ↑ ,
Internal failure costs ↑
c) Prevention cost ↑ , External failure costs ↓ , Appraisal costs ↑ ,
Internal failure costs ↑
d) Prevention cost ↑ , External failure costs ↑ , Appraisal costs ↑ ,
Internal failure costs ↓

8. Deming’s philosophy is based on improving products and services by reducing


uncertainty and variability in the design and manufacturing processes.
a) True
b) False

9. A Pareto diagram helps to understand the relationships between two variables and to
verify possible cause and effect hypotheses.
a) True
b) False

10. An ISO 9000 is mainly used for environment management.


a) True
b) False

11. Cost associated with effort to prevent the cost is called External failure cost
a) True
b) False

12. The purpose of Statistical process control (SPC) is to control and monitor the process.
a) True
b) False

13. Six Sigma is the multi-dimensional approach, which of the following statements are
correct
a) It is used to eliminate the cause of defect and errors
b) It is process improvement process that helps to improve the final quality of the
product
c) Producing not more than 2.4 ppm defects
d) All the above mention statements are correct

14. Which of the following statements are correct referred to DOE


a) It is considered as a step-by-step process for identifying all possible failure in
a design
b) To find cause and effect relationship
c) It is used to study how a process changes over a time
d) To determine the relationship between factors affecting a process and the
output of that process

15. Flow charts


a) Identifies the frequency of quality defect occurrence
b) Used for documenting a process, managing workflow and Data management,
etc.
c) Used in analysing, designing, documenting or managing a process or program
in various fields
d) A statistical process control tool used to determine if a manufacturing or
business process is in a state of control

Answers Key
1 2 3 4 5 6 7 8 9 10
c b b c d d a a a b

11 12 13 14 15
b a a&b b&d b&c

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