Assignment Brief
Course/Unit Information
Course Pearson BTEC Level 7 – Diploma / Extended Diploma in
Strategic Management & Leadership
Unit No. Unit 11
Unit Name Strategic Quality and Systems Management
Unit code H/602/2327
Assessor Mohammad Orra
Task: A report covering LO1, LO2, LO3, LO4 & LO5.
Implementing Strategic Quality Change in an
Assignment title
Organization.
Scope (LOs and ACs) of this assignment:
Learning Outcome 1: Understand the role of ‘Operations Management’ in an
Organization.
AC 1.1: Explain the importance of effective operations management in achieving
organizational objectives.
AC 1.2: Evaluate the success of existing operations management processes in meeting an
organization’s overall strategic management objectives.
Learning Outcome 2: Understand the importance of managing quality in an
organization.
AC 2.1: Explain the importance of effective quality management in achieving organizational
objectives.
AC 2.2: Evaluate the success of existing quality management processes in meeting an
organization’s overall strategic management objectives.
Learning Outcome 3: Be able to plan a strategic quality change in an organization.
AC 3.1: Plan a strategic quality change to improve organizational performance.
AC 3.2: Define resources, tools, and systems to support business processes in a strategic
quality change.
AC 3.3: Evaluate the wider implications of planned strategic quality change in an
organization.
AC 3.4: Design systems to monitor the implementation of a strategic quality change in an
organization.
Learning Outcome 4: Be able to implement a strategic quality change in an
organization.
AC 4.1: Implement a strategic quality change in an organization.
AC 4.2: Embed a quality culture in an organization to ensure continuous monitoring and
development.
AC 4.3: Monitor the implementation of a strategic quality change in an organization.
Learning Outcome 5: Be able to evaluate the outcomes of a strategic quality change in
an organization.
AC 5.1: Evaluate the outcomes of a strategic quality change in an organization.
AC 5.2: Recommend areas for improvement to a strategic quality change that aligns with
organizational objectives.
Assignment Task: Read the following Scenario, and prepare a report with the
guidelines provided.
Scenario: The student is acting as an internal quality consultant for a chosen organization.
The student is required to look at the existing quality management procedures and
systems within the organization, and, implement a strategic quality change,
ensuring the monitoring evaluation systems are in place and evaluating the
outcomes of change.
The report should include the following:
1. Executive Summary.
2. Introduction of the Chosen Organization and existing quality management systems
within the organization.
3. Explain the importance of effective operations management and quality
management in achieving organizational objectives.
4. Evaluate the success of existing operations management processes and quality
management processes in achieving the chosen organization’s strategic
management objectives.
5. Examine the need for strategic quality change and assess the factors that drive the
need for strategic quality change. Assess the resource implications for not
responding to these changes. Plan a strategic quality change and implement it to
improve organizational performance. Provide measures and design systems to
monitor the implementation of the planned strategic quality change. The plan done
needs to be action-oriented, detailed, and should clearly define the resources, tools,
and systems that will support the business processes involved in the quality change
process.
6. Evaluate the wider implications of strategic quality change on the organization
from an external perspective and the impact on people, systems, and functions
influencing performance within the organization.
7. What is the quality culture in the chosen organization? Propose and embed an
effective quality culture to ensure continuous monitoring and progress.
8. Evaluate the outcomes of the strategic quality change and recommend areas of
improvement to the strategic quality change that aligns with the overall
organizational objectives.
9. References (Adhering to Harvard Referencing Format)
The report shall not exceed 6,000 words and should include relevant examples and
illustrations. Make sure you answer the questions in the context of your company.
