GROUP MEMBERS:

ALI ASGHAR MUJTABA AU-038

YOUSUF ASGHAR AU-034
HASSAN ALI KHAN AU-026
M BASIM MEMON AU-17027
S.M ABBAS RAZA AU-17047

COURSE NAME:
STATISTICS AND QUALITY CONTROL (AU-
203)

SESSIONAL ASSIGNMENT

SUBMITTED TO:
DR.NOMAN-UD-DIN YOUSUF
ISO and its Objectives:
International Organization for Standardization or more commonly known as ISO is
an international standard setting NGO (non-government organization) that has
around 164 member countries around the world with a headquarter in Geneva,
Switzerland. . It all began in 1946 when delegates from 25 countries met at the
Institute of Civil Engineers in London where they anonymously formed e a new
international organization to ease international collaboration and a merger on basis
of industrial coherence. The purpose of this organization is to set up and promote
market relevant international standards regarding science and technology, scientific
research, working conditions, worldwide proprietary, business and other broader
needs for humanity and society to support innovation and provide solution for
global change. The consensus once reached amongst the member countries can
then leads to implementation process where the ISO paper gets published and
retailed. To date ISO is the world's largest developer of voluntary international
standards and it facilitates world trade by providing common standards among
nations.23 February 1947 was when official work had begun and rest is history.
Since then, over 22947 International Standards have been published in accordance
to manufacturing and technology.

Above is a sample of an ISO published paper on Biological Testing of Biomaterials

and Medical Devices.
ISO was the first organization granted general consultative status with the United
Nations Economic and Social Council. By this prestige it can participated in work
on the UN. ISO papers are published in 3 different languages that are:

 English
 French
 Russian

The member nations meet annually at a General Assembly to discuss the ISO’s
strategic objectives. A key objective for the ISO is to develop its standards in
prospect to the involvement of the concerned as well to account for their valuable
motto consensus from all stakeholders and the member parties. This consensus-
based approach promotes widespread acceptance and implementation of ISO
standards. The standards ensure that products and services are safe, reliable and of
good quality. In the business region, they are strategic tools that reduce costs by
minimizing waste and errors to increase productivity. They help companies to
access new markets and ensure free and fair global trade.

An ISO published/certified book “The Objective is Quality” simplifies the basic

understanding of an important goal or objective for ISO is to maintain or achieve
quality in all fields of advancement from science to technology to business to daily
life. Many such standards have been developed in order to account for quality
assurance needs which are followed worldwide as a certification and a stamp of
confidence for the respected use.

DIFFERENT ISO STANDARDS:

 ISO 26000 – Social Responsibility:

ISO 26000 provides guidance to businesses in addressing their social

responsibilities in an ethical and professional manner.

 ISO – 27000 Information Security:

ISO 27000 helps in assisting organizations by providing a structured

approach to information security by making sure the right procedures,
people and technology are availed to protect the information.
 ISO 45001 –Health and Safety:

ISO 45001 provides a framework related to health and safety which

includes implementation of a system which helps prevent injuries, illness
and accidents.

 ISO 22000 – Food:

ISO 22000 provides a systematic approach to ensure food safety in food

chain organizations. It can be opted by any organization irrespective it’s
size.

 IS0 37001 – Anti-Briery:

ISO 37001 deals with the prevention, detection and response to bribery
and to abide by the laws and regulations. It provides the framework for
maintaining an anti-bribery system.

 ISO – 50001 – Energy:

ISO 50001 is designed to help organizations integrate energy

management to improve quality and environment sustainability as well as
more efficient use of energy.

 ISO 31000 – Risk:

IS0 31000 helps organizations to make better decisions in times of

uncertainty. Using ISO 31000 increases the possibility of achieving an
objective.

 ISO 14000 – Environmental:

ISO 14000 maps out the framework for an organization to carry out an
effective environmental management system. It ensures that the
organization complies with environmental
  ISO 28000 – Supply Chain:

ISO 28000 provides a system for managing a steady supply chain

including transportation, security and purchasing of goods. Also,
protection of the people, equipments and infrastructure.

ISO – 9000 Quality Management Systems:

The ISO 9000 was originally published in 1987. The ISO9000 is a family of
standards which provides guidance tools related to quality management systems.
Quality management helps ensure the organizations that their products or services
fulfill customer satisfactions while meeting quality requirements with compliance
to the regulations.

Quality management also means that the company is working to enhance customer
satisfaction and continuously improving the quality of the product or services.

ISO 9000 is a document of about 30 pages. It’s been continuously being revised by
the technical committee who receive feedbacks from professionals who implement
this standard. There are seven quality management principles:

1. Engagement of people
2. Relationship management
3. Improvement
4. Process approach
5. Leadership
6. Evidence based decision making
7. Customer focus

To make sure that the system works the way it should, it is recommended that the
company regularly audits to check its quality management systems. The
organization may perform independent certification or may invite its clients to
check the quality for themselves.
Advantages:

 Proper quality management can have a positive impact on business

growth, investments, sales, marketing and brand name etc.
 Organizations can define what they expect and can open new business
opportunities.
 Risks can be identified associated with an organization.
 By constantly putting customer satisfaction first, companies can gain
more customers and also increase business opportunities.
 The basic regulatory requirements will easily be met.
 Easy to expand business because many organizations require ISO 9000
certifications before doing business together.

Role of ISO Standard in Automotive Industry:

ISO plays an important role in every industry as it helps to set a comprehensive set
of Instructions and standards and help the governing bodies to implement them
since it will be confusing if there were different set of rules for every country and
due to this it’s also implemented in the automotive industry. ISO made a standard
for every Automotive Industry in the world and made them obliged to follow it
since it was made by experts in their respective fields which were relevant to
Automotive industry. Not only it was made to check and balance the quality but it
also helped the Automotive industry to revolutionize their production rate it as
provided guidelines for better production rate. ISO/TS 16949:2009 in conjunction
with ISO 9001:2008 was made specifically for Automotive industry.

ISO/TS16949:2009:

It defines the management system for the production, design and R&D (Research
and Development) along with installation of Automotive products whether it’s a
car, some parts or other thing which are remotely related to Automotive Industry. It
is applicable to the organizations who are responsible to manufacture specified
parts or production or Service of automotive vehicle. Other supporting chains such
as Design centers and headquarters or distribution centers can also be supported by
this certificate but they can’t only work by this certificate as they require other
certificates as well.
ISO/TS 16949:2009 was first developed in 1999 by IATF (International
Automotive Task Force) in conjunction with ISO, it was a technical specification
for automotive sectors quality management and it was called ISO/TC 176 back
then and since then it’s one of the most widely used International Standard in
automotive Industry and its aim is to improve global automotive supply chain and
to harmonize different certification system by making it as detailed as possible but
from 2016 onwards it will be published as IATF 16949:2016 by the IATF and
would go on to replace the ISO/TS 16949 from October 2016 and will elaborate
quality and management systems for Automotive Industry while respecting ISO
9001:2015 and its requirement and IATF will ensure strong cooperation with ISO
through ISO/TC 176.
ISO 9000:2015 define the basics of Quality management systems in every
Automotive Industry and provides a platform for continuous development and
reduction is various types of waste in supply chain which results in better
efficiency and Quality control.
IATF 16949 Standard provide guidelines for those companies who constantly want
to meet the requirement of their customers and want to improve their standard on
regular basis and it also provides the industries and organizations the tools needed
to achieve those targets
IATF 16949 provides the following guidelines to the Industry and Organizations:
 IATF 16949 – establishes the Automotive supplemental requirements of a
quality management system
 ISO 9001 – defines the base requirements of a quality management system
 ISO 9000 – covers the basic concepts and language
 ISO 9004 – focuses on how to make a quality management system more
efficient and effective
 ISO 19011 – provides guidance on internal (1st party) and external (2nd
party) audits of quality management systems
 ISO 31000 – outlines risk management principles and guidelines

It also helps various services which are related to Automotive industry which are
remotely related to them on how to become 3 rd party registered and defines the
criteria for Automotive based QMS (Quality Management Services) and the great
thing about it is that it can be used by any supplier whether they are a large group
or small and can be applied throughout the supply chain and As a matter of fact
there are over 65,000 suppliers worldwide which are currently certified with
ISO/TS 16949. All the requirements of IATF are applicable unless the supplier
doesn’t deals with the product designing feature and then there will be come
exceptions and most of the requirements of IATF are generic and aren’t that
complicated and are applicable to every suppliers who are related to Automotive
industry (which also includes the software used by the automotive industry). The
IATF 16949 is also applicable to the sites where manufacturing of Automotive
related parts are made

Above is an Example of IATF compliance Certificate

IATF standard main focus is on seven basic Quality Management principles which
helps the industry to achieve their goals and to satisfy the customers that includes
a strong focus on customer satisfaction
These Quality Management Principles are defined as follows:
1. Focus on Customer satisfaction
2. Emphasis on leadership
3. Engagement of pupils
4. Methods describe to how to approach a specified process
5. Improvement in quality
6. Evidence-based decision making
7. Relationship management

The main benefits of an organization implementing these QMS are

 Consistently meeting product, services, and customer requirements &

meeting applicable statutory and regulatory requirements.
 Improved operational processes and greater efficiency
 enhancing opportunities for customer satisfaction
 Mitigate risk and improve opportunity management with a greater
application of risk-based thinking
 Increase involvement of your leadership team
 Enriching quality and continual improvement to the heart of the organization
References
https://searchdatacenter.techtarget.com/definition/ISO
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https://www.iso.org/about-us.html
https://smallbusiness.chron.com/iso-international-standards-organization-
objectives-67161.html
https://www.iso.org/publication/PUB100345.html
https://en.wikipedia.org/wiki/International_Organization_for_Standardization
https://www.researchgate.net/figure/continued_tbl2_328746348
https://www.iatfglobaloversight.org/iatf-169492016/about/
https://www.aiag.org/quality/iatf16949/iatf-16949-2016
https://www.iatfglobaloversight.org/about-iatf/