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TQM Cia 1

Total Quality Management (TQM) is a management process that ensures an organization meets and exceeds customer requirements through all departments and levels. TQM focuses on systematically managing data in processes and emphasizing waste elimination and continuous improvement to deliver high value at low cost while achieving profit and stability. Most manufacturing industries have reduced costs, improved quality, and increased efficiency through applying TQM to understand customer needs. TQM principles guide quality management application so organizations can benefit customers, owners, suppliers and society. While some studies found not all companies successfully incorporate TQM due to varying implementation needs between industries like large versus small companies.

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38 views1 page

TQM Cia 1

Total Quality Management (TQM) is a management process that ensures an organization meets and exceeds customer requirements through all departments and levels. TQM focuses on systematically managing data in processes and emphasizing waste elimination and continuous improvement to deliver high value at low cost while achieving profit and stability. Most manufacturing industries have reduced costs, improved quality, and increased efficiency through applying TQM to understand customer needs. TQM principles guide quality management application so organizations can benefit customers, owners, suppliers and society. While some studies found not all companies successfully incorporate TQM due to varying implementation needs between industries like large versus small companies.

Uploaded by

likhit
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Total Quality Management is a management process which includes set of discipline that are

followed to ensure that any organization meets, fulfils and exceeds customer requirements.
Total quality management includes all the division, departments and all the levels of the
organization. They are basically focused on the systematic management of data in all process
and emphasis on eliminating the waste and follow continuous improvement. The main goal is
to deliver the highest value to their customers at the lowest cost in adition to it achieving
sustained profit and economic stability for the organization.

Most of the manufacturing industrieshave reduced the costs, improved the quality of their
products and increased the process efficiency and services by working to meet the needs of
the people, for this purpose they serve through the applications of Total Quality management.

Total quality management ids becoming increasingly important in the growing global
competition tp the leadership and management of manufacturing industries. Quality
management principles helpus to understand and guide on the application of quality
management. By this organization will benefits their customers, owners, suppliers and society
on a whole. Quality, Price and Delivery are the three major issues where the company
competes with. If the choice to compete on the basis of product or service price they the
completion is clearly defined that is the low price product wins in the market. However, the
companies choosing this approach may find themselves loosing premium business.

Conclusion

Many manufacturing companies understand that Total quality management is necessary for
them to compititve, retaining their market proposition and respond to compititve demands in
to days compititve business world. According to some of the studies , not all the companies
are able to incorporate TQM principleas and follow them successfully. The main reason for
the to not to do so is it requires a different implementation approach to serve for varying
needs of the industries in order for effective implementation. For example MSME Micro
small and medium Industries have been slow in adopting total quality management when it is
compared yo lager companies.

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