EMC® Unisphere

1.3.0.1.0015

Release Notes
P/N 300-015-045
REV 01
August 16, 2013

These release notes contain supplemental information about EMC

Unisphere, version 1.3.0.1.0015, Unisphere Analyzer, Unisphere
Quality of Service (QoS) Manager, and Unisphere CLI, Host Agent,
Server Utility, and Storage System Initialization Utility for the AIX,
VMware, HP-UX, Linux, Solaris, and Windows operating systems.
Topics include:
 Revision history .......................................................................................... 2
 Product description .................................................................................... 2
 Environment and system requirements .................................................. 4
 New features and changes ........................................................................ 9
 Fixed problems ......................................................................................... 12
 Known problems and limitations........................................................... 12
 Technical notes.......................................................................................... 25
 Documentation ......................................................................................... 88
 Software media, organization, and files ................................................ 89
 Installation ................................................................................................. 89
 Troubleshooting and getting help .......................................................... 93

1
Revision history

Revision history

Revision Date Description

01 August 16, 2013 Initial release 1.3.0.1.0015

Product description

Unisphere
® ®
EMC Unisphere 1.3 is a unified interface for configuring and
®
managing the EMC VNX series of hardware platforms. It can also
be used to manage CX4, CX3, CX™, or AX4-5 series storage
systems. These systems provide a single platform for data access
for File and Block.
The Unisphere 1.3 software, either Unisphere Server or Unisphere
Client (off-array version), may be installed on Windows™ Server
2003, Windows Server 2008, Windows Server 2012, Windows Vista,
Windows XP, Windows 7, and Windows 8 Servers.

Unisphere Analyzer
EMC Unisphere Analyzer gathers storage system performance
statistics and presents them in various customizable charts. These
charts can help users to identify existing and potential bottlenecks
of data access, and provide information for load balancing, capacity
planning, as well as cost-benefit analysis.
Analyzer collects and manages performance data of SPs, LUNs,
disks, and so on. Performance data can be archived to create
historical record file which allows offline analysis. Analyzer keeps
a limited amount of performance data by default; when the
maximum amount is reached, the latest data will replace the oldest.
Analyzer has a web-based user interface which allows users to
securely monitor the performance of EMC VNX and EMC
®
CLARiiON storage systems either locally in the same LAN or
remotely over the Internet. The web-based user interface is
downloaded and run by the web browser.
Analyzer supports EMC VNX, CX4, CX3, CX™, or AX4-5 series
storage systems.

EMC Unisphere 1.3.0.1.0015 Release Notes

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 Product description

Unisphere Host Software, CLI, and Utilities

The EMC Unisphere Host Agent resides on the server, where it
communicates with client applications, such as the EMC
®
Navisphere Secure Command Line Interface and Unisphere. The
Host Agent automatically registers hosts and host bus adapters
(HBAs) and provides drive-mapping information for Unisphere
and the Navisphere secure CLI. The Host Agent has no direct user
interface; you can configure the Host Agent by editing the Host
Agent configuration file or by using the remote agent configuration
feature of Unisphere or Navisphere Secure CLI. The Host Agent
registers the HBAs with the SPs to which they are connected, and
integrates host-side information such as device and volume names.
Several Unisphere clients can communicate with one Host Agent.
However, a Host Agent should have only one connection to a
particular SP.
For Windows, Solaris, AIX, HP-UX and Linux, the Host Agent can
monitor storage system events and take actions such as sending
email or alerting a pager if selected events occur. Unisphere
provides an interactive way to select these events and actions.
The Navisphere Secure CLI is a client application that allows
scripted operations on EMC VNX, CX, CX3, CX4, and AX4-5
storage systems. Secure CLI uses the Navisphere 6.X security
model, which includes role-based management, auditing of all user
change requests, management data protected with SSL, and
centralized user account management.
Navisphere Secure CLI is the client portion of a client-server
application. If Navisphere Secure CLI and Unisphere Host Agent
are installed and running on the same host, the host may act as
both client and server.
The Unisphere Server Utility scans for EMC VNX and EMC
CLARiiON devices and displays the list of discovered devices. This
utility helps with troubleshooting by verifying that the connections
to the storage system are correct and the mounted volumes are
visible. It also allows you to register the host with the attached
storage system.
The Host Agent provides additional information that is not
available from the Server Utility. Drive mapping and OS
information is not stored on EMC VNX or EMC CLARiiON storage
systems; therefore, it is available only through the Host Agent. To
get that information for a host, the Host Agent must be running on
that host.

EMC Unisphere 1.3.0.1.0015 Release Notes

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Environment and system requirements

The Unisphere Storage System Initialization Utility is an

application that simplifies the initialization and setup of a storage
system. It provides a simple, straightforward user interface to
discover and initialize storage systems. If the storage system uses
an existing LAN, both SPs can be set through the same operation.

Unisphere Quality of Service (QoS) Manager

EMC Unisphere Quality of Service Manager (QoS Manager) is a
software product that enables the dynamic allocation of storage
system resources to meet application service level requirements.
QoS Manager allows you to prioritize applications and set specific
performance targets to achieve desired service levels for mission-
critical applications. QoS Manager can also monitor storage system
performance on an application-by-application basis, providing a
logical view of application performance on the storage system. All
performance data gathered by QoS Manager is presented in charts
describing application performance analysis and trending.
In addition to displaying real-time data, QoS Manager allows you
to archive performance data for offline trending and analysis.
Performance data could be retrieved from the storage system as
archives as well as exported to other file formats.
QoS Manager 1.3 resides on EMC VNX storage systems, and
integrates seamlessly with the Unisphere web-based management
interface that is downloaded to the browser when the SP on the
storage system is accessed. QoS Manager also includes a command
line interface that plugs directly into the EMC Navisphere Secure
CLI component.

Environment and system requirements

The EMC E-Lab™ Interoperability Navigator is a searchable, web-
based application that provides access to EMC interoperability
support matrices. For the latest interoperability information, go to
EMC Online Support at http://Support.EMC.com. After logging
in, in the right pane under Product and Support Tools, click E-Lab
Navigator.
Table 1. Unisphere environment and system requirements
Environment System requirements
Hardware • A client platform of one 1 GHz CPU with 1 GB of RAM is
required. EMC recommends using at least a 2.8 GHz Dual

EMC Unisphere 1.3.0.1.0015 Release Notes

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 Environment and system requirements

Core-CPU, with 2 GB of RAM.

• Minimum screen resolution of 1024 x 768 and 256 colors
with small fonts.
• A TCP/IP network connection to any Block or File system
running the UI and to each system or host managed by
that workstation.
If using a Virtual Machine (VM) specifically for Unisphere UI
purposes, a minimum resource allocation of 2 GB RAM and 2 GHz
CPU is required for the VM.
Operating systems The operating systems currently qualified to support this version of
Unisphere are:
• Windows 2003 R2+ 32-bit, 64-bit (IA64 & x64)
• Windows 2008 R2+ 32-bit, 64-bit (IA64 & x64)
• Windows Server 2012
• Windows 2008 R2
• Windows 2008 R2 Core Server
• Windows XP
• Windows Vista
• Windows 7
• Windows 8
• Solaris 9 and 10
• Linux Red Hat Enterprise Linux 4.0 (32-bit and 64-bit)
• Linux Red Hat Enterprise Linux 5.0 (32-bit and 64-bit) and
XEN
• SuSE Linux SLES 9
• SuSE Linux SLES 10 and 11 (32-bit and 64-bit) and XEN
• Oracle Enterprise Linux 4 and 5
• Open Enterprise Server (SLES 9 SP1)
• AsianUX 3.0 Linux (32-bit & 64-bit)
• HP-UX 11iv1 (11.11), 11iv2.0 (11.23), 11iv3.0 (11.31)
• VMware—ESX 3.0, 3.01. 3.02, 3.1, 3.5, 4.0, and 5.0‚ Äì
Virtual Machines: SuSE 9, 10, 11, RedHat 4.0, 5.0,
Solaris 10 x86, W2K3, W2K8.

Windows 2008 Virtual Machines on ESX 4.0 servers are not

supported.
Browsers • Internet Explorer 7.0-10.0 (7.1 is recommended)
• Firefox 4.0-12.0
Java Runtime • JRE 1.6 update 18 to JRE 1.7 update 25
Environment (JRE) • JRE 1.7 update 17 is recommended
For more information on JRE, refer to Java Runtime Environment
(JRE).

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Environment and system requirements

Table 2. Host Software, CLI and Utilities environment and system requirements
Operating Minimum Minimum software requirements
system hardware
requirements
Solaris Sun system OS Solaris 9 SPARC
capable of Solaris 10 SPARC
accepting PCI, Solaris 10 x64 (Opteron)
SBus, or cPCI
HBAs with at least Oracle Solaris 11 Express x86
30 MB of free disk Oracle Solaris SPARC
space and 64 MB Oracle Solaris 11 x86
of RAM Other libstdc++.so.6 (part of package SUNWgccruntime)
is needed.
Windows Intel-compatible OS Windows Server 2003 (SP2) x86, x64, IA64
PC with 64 MB of Windows Server 2008 x86, x64, IA64
RAM and at least Windows Server 2008 R2 x64, IA64
130 MB of free
disk space Windows Server 2008 R2 (SP1) x64, IA64
Windows Server 2008 Server Core x64, IA64
Windows Server 2008 R2 Server Core x64, IA64
Windows Server 2012 x64
Windows Vista x86, x64
Windows 7 x64
Windows 8 x64
Others For iSCSI support, the iSCSI initiator driver should
be version 2.4 or later.
AIX IBM AIX OS IBM AIX 6.1 (P5, P6 and P7)
workstation with at IBM AIX 7.1 (P6 and P7)
least 64 MB of
RAM and 40 MB of Others The AIX runtime environment should be at level 8
free disk space or later.

HP-UX HP server with at OS 11i v2.0 (IA64 and PA-RISC)

least 30 MB of free 11i v3.0 (IA64 and PA-RISC)
disk space and 64
MB of RAM Others TCP/IP protocol is installed and configured.
Verify that the latest operating system patches are
installed.
Linux An Intel- OS Asianux 3.0
compatible, Asianux 4.0
processor-based Red Hat Enterprise Linux 4
system capable of
accepting PCI Red Hat Enterprise Linux 5
HBAs, with at least Red Hat Enterprise Linux 6
200 MB of free SUSE Linux Enterprise Server 9
disk space and 64 SUSE Linux Enterprise Server 10

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 Environment and system requirements

Operating Minimum Minimum software requirements

system hardware
requirements
MB RAM SUSE Linux Enterprise Server 11
Oracle Enterprise LINUX 4.x
Oracle Enterprise LINUX 5.x
Oracle Enterprise LINUX 6.x
Others All versions of Linux are supported on x86, x64 and
IA64 Server Platform(s).
Required libraries for installing a client on Linux:
• libdl.so.2
• libpthread.so.0
• libnsl.so.1
• libm.so.6
• libc.so.6
• libstdc++.so.6
Libraries required on the local system in order to
install the client on 64-bit platforms: ld-linux-x86-
64.so.2
®
VMware VMware ESX OS ESX 4.0/4.0i x86, x64
Server with ESX 4.1/4.1i x86, x64
sufficient memory ESX vSphere 5.0 x86, x64
and disk space
ESX O/P x86, x64
Others Only Navisphere Secure CLI is supported on ESX
servers.

Disk space requirements

Table 3 contains the minimum disk space requirements for Host
Agent/CLI and other utilities.
Table 3. Disk space requirements
Applications Minimum disk space requirements (MB)

Host Agent 130

Navisphere CLI 105

Server Utility 130

Initialization Utility 100

Unisphere management IPv4/IPv6

Table 4 lists the IPv4 and IPv6 network capabilities.

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Environment and system requirements

Table 4. IPv4 and IPv6 support

Network capabilities IPv4 address Concurrent IPv6 address
only IPv4 and IPv6 only
addresses
Multi-system Unisphere domain supported IPv4 only not supported

Single-system Unisphere domain supported supported supported

Block SP Management port supported supported supported
Service port supported IPv4 only supported
iSCSI ports supported IPv4 only not supported
IP Sec not supported not supported not supported
Host Agent supported IPv4 only not supported
Server Utility supported IPv4 only not supported
Initialization Utility supported IPv4 only not supported
Unisphere UI supported not supported supported
Navisphere CLI
Classic CLI supported IPv4 only not supported
Java CLI supported IPv4 only not supported
Secure CLI supported supported supported
Distributed Event Monitoring supported IPv4 only not supported
Central Event Monitoring supported IPv4 only not supported
SNMP supported IPv4 only not supported
Off Array Management Server supported supported supported
Setup page
SP IP addresses supported supported self generated
Filtering IP Management stations supported supported supported
Hardware domain support
CX series supported IPv4 only not supported
AX series supported IPv4 only not supported
CX3 series supported IPv4 only not supported
CX4 series supported IPv4 only domain of one
VNX series supported IPv4 only Domain of one

The Unisphere Host Agent listens on port 6389. Ensure the firewall
(if enabled) allows both inbound and outbound communication on
this port. The machine running Unisphere Host Agent requires an

EMC Unisphere 1.3.0.1.0015 Release Notes

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 New features and changes

IP address which the storage processor can communicate with

using its management IP address.

Unisphere QoS Manager software requirements

Following are the requirements of QoS Manager:
 To use QoS Manager on any supported storage system (EMC
VNX, CX4, CX3, or CX series), the QoS Manager enabler must
be installed on the storage system.
 The version of the VNX Operating Environment for Block must
be 05.33 or later for VNX series, and the version of FLARE OE
for CLARiiON must be 04.28 or later for CX4 series, 03.24 or
later for CX3 series, 02.24 or later for CX series.
 EMC recommends that you always use the current shipping
version of Unisphere Host Agent and Unisphere to manage
domains and to use off-array management stations. Refer to the
E-Lab Interoperability matrix for full compatibility
information.

New features and changes

Version 1.3.0.1.0015

Unisphere
Symmetrix VMAX support on VNX Gateway systems
Link and launch to Unisphere for VMAX from VNX Unisphere for
Gateway systems
Unisphere, running on VG10 and VG50 Gateway systems only,
now includes links for directly launching Unisphere for VMAX.
Clients connect to Unisphere for VMAX only by using HTTPS.
In order to use this Link and launch feature, you must first register
Unisphere for VMAX. Credentials include a client ID and a client
password that you must pre-configure on the UVMAX before
registering in Unisphere for VNX. In order to pre-configure these
credentials, you must have a UVMAX Administrator, Manager, or
Monitor role.
You register UVMAX credentials once for a selected Symmetrix
array, and those credentials are used throughout the session
whenever a UVMAX window is accessed. You can register multiple
Symmetrix arrays per Unisphere for VNX session.

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New features and changes

Federated Tiered Storage (FTS)

Federated Tiered Storage (FTS) allows LUNs that exist on external
arrays to be used to provide physical storage for Symmetrix VMAX
arrays. These external LUNs can be used as raw storage space for
the creation of Symmetrix devices in the same way internal
Symmetrix physical drives are used. These devices are referred to
as eDisks. You can map FTS eDisks to the VNX where they reside
in their own storage pool. For example, in the symm_fts pool. FTS
cannot be configured from VNX for File and must be configured
using either SYMCLIs, SYMAPIs, or the Symmetrix Interface
(SYMMWin).
Compressed LUNs
In a Symmetrix backend, compression can be configured either at
the storage group level or on an individual LUN. For the best
practices on how to use Symmetrix compression from the VNX
Gateway File OE, refer to the EMC Symmetrix VMAX 40K, VMAX
20K/VMAX Series Enginuity Operating Environment
documentation VMAX Release Notes.
Frontend I/O quota support
To support Symmetrix frontend I/O quotas, the File OE software
running on a VNX Gateway maps a Symmetrix frontend I/O quota
enabled storage group to a system storage pool (mapped pool).
Frontend I/O quota cannot be configured from the VNX system
and must be configured using either SYMCLIs, SYMAPIs or
Symmetrix Graphical Interface (SYMMWin) on other hosts or
Symmetrix service processors.
Power Off button in Unisphere
This release introduces the Power Off Button feature, which
supports VNX for Block (VNX5400/5600/5800/7600/8000), VNX
for File/Unified (VNX5400/5600/5800/7600/8000), and VNX
Gateway (VG10/VG50) systems.
The Power Off Button feature is not intended to address an
emergency situation. It is intended for a planned power down
event (an occasion when a user has the time to log in, check logs,
and such) and should only be used to power off the system.
To power off a system with the Power Off button, the following
conditions must be satisfied:
 The user has the Administrator role or is root user for a
Gateway system

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 New features and changes

 The user has logged in to the system

 The system is either a VNX for Block system running VNX
Operating Environment for Block version 5.33 or later or a
VNX for File/Unified system running VNX Operating
Environment for Block version 5.33 or later and VNX
Operating Environment for File/Unified version 8.1 or later
 The system is reachable
 The system is not in degraded mode

Only one system can be powered off at a time. Once the power off
process is triggered, it does not stop until the process completes
and cannot be cancelled or rolled back, even if errors occur during
the power off process. You must manually disconnect the power
cables after the power off process completes.
Pool LUN default type is now Thin LUN
If the Thin Provisioning enabler is installed, when you create a new
pool LUN in Unisphere, a thin LUN will now be created by default.
If you want to create a pool LUN that is not thin, you must clear the
Thin checkbox during LUN creation, whether you are using the
LUN creation window or the LUN Provisioning wizard. When
running a LUN creation CLI command, if you do not explicitly
state the type of pool LUN to create, then a thick pool LUN will be
created.

Unisphere Analyzer
Multi-Core Cache (MCC) Enhancements
Unisphere Analyzer performance archive files now display a new
performance characteristic for SPs: SP Cache Flush
Request/s. This statistic indicates the number of requests made
when writing (synchronizing) data from SP cache to disks to free
up cache pages for incoming write data. The lower the value, the
fewer requests SP cache is making to flush out data or free up
pages for incoming writes, meaning the system is utilizing cache
more effectively.

Unisphere Host software, CLI, and Utilities

NPIV (N_Port ID Virtualization)
Before NPIV, all Virtual Machines (VMx) shared a single HBA
connection on the physical server to access the SAN. NPIV allows
multiple virtual FC Initiators to use a single physical port.

EMC Unisphere 1.3.0.1.0015 Release Notes

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Fixed problems

Unisphere Server Utility and Unisphere Host Agent now support

PUSH registration from a virtual machine running on Windows
2012. This is an enhancement over Windows 2008, where FC PUSH
was not allowed from a virtual machine.

Fixed problems

Version 1.3.0.1.0015
There are no fixed problems as this is the initial release.

Known problems and limitations

Unisphere
Brief description Symptom details Solution (or
workaround)
Platforms: More LUNs cannot be In the Storage > LUNs In the case where pool
created in the Storage > table, more LUNs LUNs reach the limit,
Severity: LUNs table by clicking cannot be created by but RAID group LUNs
Create when either the clicking Create when do not, create RAID
Low group LUNs in
pool LUNs or RAID group either the pool LUNs or
LUNs have reached the RAID group LUNs Storage > Storage
Tracking limit. reach the limit. A Pools > RAID
Number: popup warning Groups.
574138 message will appear
and then the create In the case where
LUN dialog will close. RAID group LUNs
reach the limit, but
pool LUNs do not,
create pool LUNs in
Storage > Storage
Pools > Pools.

Platforms: After issuing the getlog If there are many log There are two steps to
All command where there are entries in the event this workaround:
many event log log, the getlog 1. Ensure the
entries,CIMOM may command may output network
Severity:
restart and thus stop a lot of information, bandwidth
Low
service temporarily. which can take a long between the host
time. If getlog which issued the
command takes over getlog command
Tracking half an hour, a dump and the target

EMC Unisphere 1.3.0.1.0015 Release Notes

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 Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Number: will be generated, and array is found.
488940 CIMOM will stop 2. Redirect the
service for about two command output
minutes due to to a file instead of
CIMOM's restarting. outputting to the
screen. For
example:
naviseccli -h
xx.xx.xx.x
getlog >
naviloginfo.t
xt

Exists in versions:
1.3.0.1.0015
Platforms: LUN compression fails if if the system is Delete another LUN,
All the system is configured configured with then compress the
with the maximum number maximum LUNs, target LUN.
of LUNs. enabling the LUN
Severity: compression will fail.
Low Exists in versions:
1.3.0.1.0015

Tracking
Number:
490729
Platforms: Error when pinging/tracing The following error Do not ping/trace route
All the route SP management message will display SP management IP
IP from an iSCSI data port when pinging/tracing from an iSCSI data
in the UI. the route SP port; it is not
Severity: management IP from recommended.
Medium an iSCSI data port in
Unisphere UI: Exists in versions:
Tracking Ping/traceroute
Number: to peer SP or 1.3.0.1.0015
management
522202
workstation from
iSCSI port
disrupts
management
communication and
is not permitted.

EMC Unisphere 1.3.0.1.0015 Release Notes

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Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Platforms: Host appears registered After attaching a To create a host from
All with unexpected cloned host to array, a cloned image, do
information and may be the host might be not include a Host
unavailable. registered with Agent in the image. Or
Severity: unexpected alternatively, before
Medium information, such as attaching the new host
Host IP, host ID or to array, uninstall Host
Tracking host name. This may Agent with all the
Number: be inherited from the configuration
559676 image that was used to information removed
create the host. and install a new Host
Without the right host Agent from scratch.
information, the new Refer to
host might be Knowledgebase
unavailable on the articles emc66921,
array. and emc63749 for
details about how to
clean up the Host
Agent inherited from
the image.

Exists in versions:
1.3.0.1.0015
Platforms: Two hosts with the same In the UI, two hosts There are two
All name are displayed in the with the same host workarounds for this
host list in the UI. name can be seen in issue:
the host list. In the CLI,
Severity: the storagegroup -
Medium 1. In order to connect
connecthost
back the logged-
command cannot
out paths:
Tracking assign all the paths
that belong to the a. First, connect
Number: back the down
548376 same host to the target
storage group. paths (those
paths that are
logged-out, but
still regiestered
on the array).
b. Restart the Host
Agent service
on the host.
2. If the down paths
were removed as
planned and will
no longer be used,
unregister the

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 Known problems and limitations

Brief description Symptom details Solution (or

workaround)
discarded down
paths.

Exists in versions:
1.3.0.1.0015
Platforms: Unisphere and the CLI do The UI and CLI do not Perform a full poll.
VNX8000 not accurately display the correctly display the
60-drive Disk Array 60-drive enclosure Exists in versions:
Enclosure (DAE) information when
Severity: information after replacing replacing a 25-drive 1.3.0.1.0015
Medium a 25-drive DAE with a 60- DAE with a 60-drive
drive DAE. DAE.The information
Tracking displayed may be a
Number: mix of information from
563290 the two enclosures.

Platforms: After a bus cable is moved If a bus cable is moved This is a display issue
All from one port to another, from one port to only. Restart the
faults may be seen on another, there will be management server
both the original bus and faults from both the from the setup page or
Severity: the new bus. original bus and the reboot the SP.
Medium new bus.This will
remain even after Exists in versions:
Tracking moving the bus cable
back to the first port. 1.3.0.1.0015
Number:
563384
Platforms: A faulted LUN does not A faulted LUN will not No workaround.
All display in the output of the be shown in the
faults –list command faults -list output Exists in versions:
unless it is associated with unless it is associated
Severity: 1.3.0.1.0015
a system feature. with a system feature
Medium such as a storage
group, mirror, snap,
Tracking and so on.
Number:
564905

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Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Platforms: After completing After completing The array will need to
All installation with VNX installation with VIA, be fused manually.
Installation Assistant the system may be in Refer to
(VIA), the system may be an unfused state.This Knowledgebase article
Severity: in an unfused state. may be evident in one emc264129 for more
Critical of several ways: information.
• domain -list
Tracking does not contain Exists in versions:
Number: the Control Station 1.3.0.1.0015
566078 node
• Opening the UI
against the Control
Station IP will report
a connect error
• Opening the UI
against the block
IPs will show a
Block-only screen
(no File features)
Platforms: There are missing There may be missing Delete the existing
All columns in the UI table if columns in a UI table persistence file
the language setting has after recently switching persistence.per from
been recently changed. the language setting. <userHome>\emc\Un
Severity: isphere for
Medium Unisphere, or
<userHome>\emc\US
Tracking M for Unisphere
Number: Service Manager
(USM).
472986

Exists in versions:
1.3.0.1.0015

Platforms: Security message when A security dialog Make either selection.

All closing Unisphere if using appears when closing The UI will close down
JRE 7u21 or later. Unisphere under JRE as expected.
7u21 and later:
Severity:
Java has Exists in versions:
Medium discovered
application 1.3.0.1.0015
Tracking components that
Number: could indicate a
security concern.
568652 Contact the
application
vendor to ensure

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 Known problems and limitations

Brief description Symptom details Solution (or

workaround)
that it has not
been tampered
with. Block
potentially
unsafe components
from being run?
with an option to
choose Yes or No.
Platforms: A timeout error occurs In rare cases, binding No workaround. LUNs
All when deleting LUNs at the a large number of are deleted
same time as binding a LUNs to a RAID group successfully, despite
large number of LUNs to a using Naviseccli at this timeout error.
Severity: RAID group. nearly the same time
Low as deleting LUNs in Exists in versions:
the UI will result in a
timeout error, although 1.3.0.1.0015
Tracking
Number: the LUNs are deleted
532907 sucessfully.

Platforms: Creation of FAST Cache When both the storage Destroy the FAST
All may fail if created at the pool and FAST Cache Cache and recreate it.
same time as the storage are created
pool. simultaneously, FAST Exists in versions:
Severity: Cache may fail to be
Critical created. 1.3.0.1.0015

Tracking
Number:
561400
Platforms: Two Windows 2008 iSCSI When running Log out of Unisphere
Windows hosts connected at the Unisphere, after two and log in again.
Server 2008 same time do not display Windows 2008 iSCSI
under Host > Host List. hosts are connected to Exists in versions:
an array and rebooted,
Severity: although they are 1.3.0.1.0015
Medium shown as logged in
and registered under
Tracking Hosts > Initiators, the
Number: following warning is
526482 shown on the status
column.
The initiator is
not fully
connected to the
Storage System.
As a result they do not
show under Hosts >
Host List.

EMC Unisphere 1.3.0.1.0015 Release Notes

17
Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Platforms: Unisphere may hang after When the creation of Restart Unisphere.
All connecting a newly- over 100 LUNs is in
created LUN to the process, after Exists in versions:
storage group when the navigating to the
Severity: creation of more than 100 1.3.0.1.0015
Storage Group dialog
Medium LUNs is in process. and, successfully
connecting a newly-
Tracking created LUN to the
Number: storage group,
563392 Unisphere may hang
after clicking OK.
Platforms: In the Unisphere UI, an When an There are two
All asynchronous mirror with asynchronous mirror workarounds for this
a fractured secondary only has a fractured issue:
image and no primary secondary image but 1. Select the
Severity: image cannot be deleted. no primary image, the
Medium asynchronous
secondary image mirror and click
cannot be deleted from properties to
Tracking the Unisphere UI. open the Remote
Number: After selecting the Mirror Properties
567075 secondary image and dialog. Go to the
clicking on the Delete Secondary Image
button, nothing will tab and click
happen and there will Force Delete to
be no failure message. force-destroy this
secondary image.
2. Use the CLI to
destroy this
secondary image
by using the -
force switch.

Exists in versions:
1.3.0.1.0015
Platforms: Unisphere hangs after When connected to a Workaround:
VNX5800 attaching LUNs to a system with a large 1. After adding the
storage group on a configuration (for LUNs, wait
VNX5800 with a large example, with approximately 30
Severity: configuration. around1000 LUNs)
Critical seconds before
that also has I/O closing the
running through the confirmation dialog
Tracking Unisphere UI, 2. Restart
Number: Unisphere may hang theUnisphere UI
574400 when attaching a LUN to proceed.
to a storage group.

EMC Unisphere 1.3.0.1.0015 Release Notes

18
 Known problems and limitations

Brief description Symptom details Solution (or

workaround)

In this case, the attach Exists in versions:

LUN operation will 1.3.0.1.0015
actually succeed.

Unisphere Analyzer
Brief description Symptom details Solution (or
workaround)
Platforms: Unisphere may crash For systems with large Increase Java memory
All when using Analyzer on a configurations, the by:
system with a large Unisphere UI may 1. Go the Start menu
configuration (hundreds of crash if there are in Windows.
Severity: LUNs). hundreds of LUNs.
Critical 2. Select Settings >
Control Panel.
3. Double-click the
Tracking
Java Plugin icon.
Number:
4. Select the
572930
Advanced tab.
5. In the Java Runtime
Parameters, type
Xmx1024m.

Exists in versions:
1.3.0.1.0015

EMC Unisphere 1.3.0.1.0015 Release Notes

19
Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Platforms: The deduplication feature- The deduplication No workaround
All level state of the array is feature state of the
inaccurate in both the UI array is inaccurate Exists in versions:
or CLI. when opening the
Severity: archive dump file in the 1.3.0.1.0015
Medium UI or CLI.
In the UI, the
Tracking deduplication tab of
Number: the specific mapped
562742 LUN should display the
deduplication feature-
level state, but it
actually displays the
state of the pool in
which the mapped
LUN is contained. In
the CLI, the
deduplication feature
state is incorrect in the
dump for the LUNs
configuration. It shows
the states of the LUN
instead of the feature-
level state.
Platforms: Analyzer does not work Unisphere Real-Time Close both sessions
when there are two open Analyzer does not and start only one
Severity: sessions for the same work when there are Unisphere Analyzer UI
Low system. two sessions for the session.
same host system.

Tracking Exists in versions:

Number: 1.3.0.1.0015
559104
Platforms: If Unisphere with Analyzer When the Unisphere Do not run Unisphere
enabled and USM are UI with Analyzer UI UI and USM on same
Severity: running on the same host, enabled is running and host, or close USM
Medium Analyzer Real-Time USM is later started on and restart the
statistics may fail to the same host, Analyzer UI when this
update. Analyzer real-time issue occurs.
Tracking statistics are no longer
Number: updated. Exists in versions:
560704
1.3.0.1.0015

EMC Unisphere 1.3.0.1.0015 Release Notes

20
 Known problems and limitations

Unisphere Host software, CLI, and Utilities

Brief description Symptom details Solution (or
workaround)
Platforms: Server Utility update Unisphere Server Add the hostname-
All Linux and command failed with error Utility ipaddress mapping to
Unix platforms message: serverutilcli /etc/hosts.
NAVLInetHostNotFoun update command
d: No such host... failed with error
Severity: Exists in versions:
message No such
Critical host. 1.3.0.1.0015

Tracking
Number:
572417
Platforms: Pool creation failed on a When attempting to No workaround. This is
VNX5400 VNX5400. create a storage pool, expected behavior
the following pool when the system limits
status message may are exceeded. The
Severity: be received if the storage pool can be
Low system LUN limits destroyed.
have been reached:
Tracking Current
Exists in versions:
Number: Operation:
Creating Current 1.3.0.1.0015
573776
Operation State:
Failed Current
Operation Status:
Illegal unit
number Current
Operation Percent
Completed: 24
This message
indicates that system
configuration has
reached it maximum
configuration for FLU's
and the pool cannot be
created.
Platforms: Removal of an iSNS target Although the Server No workaround. The
Windows is reported by the Server Utility cannot remove Server Utility cannot
Utility as successful when an iSNS target, the be used to remove an
the operation was actually iSNS target still can be iSNS target.
Severity: unsuccessful. selected for removal.
Medium The remove operation Exists in versions:
will then be reported
Tracking as completing 1.3.0.1.0015
Number: successfully, even
573772 though it was
unsuccessful and the
target is still present.

EMC Unisphere 1.3.0.1.0015 Release Notes

21
Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Platforms: The virtual Fibre Channel This is an Ensure that the
Windows port configured for the environmental issue management operating
Server 2012 Hyper-V virtual machine caused by the system and virtual
(VM) cannot be management operating machine are running
recognized by the VM. system and the virtual on the same version of
Severity: machine being run on integration services.
Low different versions of For more information,
integration services. refer to the following
Tracking The management Mircrosoft articles:
Number: operating system Version compatibility of
521220 (which runs the Hyper- Integration Service:
V role) and virtual http://technet.microsoft
machines should run .com/en-
the same version of us/library/ee207413%2
integration services. 8v=WS.10%29.aspx
Otherwise, some new
features of the
management operating How to upgrade the
system might not be Integration Service:
supported on the VM. http://technet.microsoft
.com/en-
us/library/ee941103%2
8v=WS.10%29.aspx

Exists in versions:
1.3.0.1.0015
Platforms: Unisphere Host Agent Unisphere Host Agent The hostname-
All Linux and cannot be started on an cannot be started on ipaddress mapping
UNIX AsianUx host. AsianUx host. An error should be added to
platforms message such as the /etc/hosts. Host
following in Agent requires the
/var/log/agent.lo hostname-ipaddress
Severity: g is displayed: mapping for a network
Critical
mm/dd/yyyy connection.
16:43:56 Agent
Tracking Main -- Net or
File event. Err: Exists in versions:
Number:
Local 1.3.0.1.0015
547526
hostname/address
mapping unknown;
see installation
notes.
Platforms: On a Windows 2012 On Windows Server Install Microsoft
Windows server, Windows STOP 2012 without February Windows 8 and
Server 2012 errors can occur when 2013 cumulative Windows Server 2012
running Server Utility 1.3 updates installed, February 2013
or Host Agent 1.3. Windows STOP errors cumulative updates.

EMC Unisphere 1.3.0.1.0015 Release Notes

22
 Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Severity: (blue or black screen Refer to Microsoft
Low errors) can occur Knowledgebase article
when running Server 2795944 for more
utility or Host Agent information:
1.3. http://support.microsoft
Tracking
Number: .com/kb/2795944/EN-
US
519934

Exists in versions:
1.3.0.1.0015
Platforms: When configuring an Server Utility may fail If multiple network
Windows iSCSI connection, the to connect if the server adapters are
Server Utilty may fail to has serveral network configured on the
connect if the wrong adapters, not all of server, EMC
Severity: network adapter is them are reachable to recommends that the
Critical selected. each other, and the default adapter is
wrong network adapter selected while using
Tracking is selected when the Server Utility to
Number: configuring an iSCSI create an iSCSI
537021 connection. The failure connection.
message may also Alternatively, ensure
take a while to appear. that the right network
adapter is selected.
Otherwise, the
selected subnet may
not be able to access
the target. Make sure
that the selected
network adapter can
access the target
configured on array.

Exists in versions:
1.3.0.1.0015

EMC Unisphere 1.3.0.1.0015 Release Notes

23
Known problems and limitations

Brief description Symptom details Solution (or

workaround)
Platforms: IPv6 addresses show up When the Data Mover To fix this issue:
VNX5400 in domain list when IPv6 is is swapped, the
VNX5600 configured on the CS and NaviSecCLI command 1. SSH to Control
received any operation domain -list Station
VNX5800 2. Run nas_cel -
that involves shows the IPv6
VNX7600
setup_slot. address of the Control update -id=0 as
VNX8000
Station node in the nasadmin
domain, which should
Severity: be IPv4. The following Exists in versions:
Low error is displayed:
1.3.0.1.0015
naviseccli -h SPA
-user sysadmin -
Frequency of password sysadmin
occurrence: -scope 0 domain -
Rarely under list
a specific set Node:
of
circumstances FNM00130308156
IP
Tracking Address:
number: 10.245.88.82
575343 Name:
Dempstar-spb
Port:
80
Secure
Port:
443
IP
Address:
10.245.88.81
(Master)
Name:
Dempster-spa
Port:
80
Secure
Port:
443
IP
Address:

2620:0:170:1d58::
af5:581f
Name:
dempster-cs
Port:
80

EMC Unisphere 1.3.0.1.0015 Release Notes

24
 Technical notes

Brief description Symptom details Solution (or

workaround)
Secure
Port:
443

Unisphere Quality of Service (QoS) Manager

Brief description Symptom details Solution (or
workaround)
Platforms: In rare cases, Unisphere In rare conditions, if Disable the failback
All Quality of Service the fallback policy is policy and reconnect to
Manager may lose enabled, the the array after three
connection to the array for Unisphere QoS mintues.
Severity: two or three minutes. Manager GUI/CLI will
Critical lose connection to the Exists in versions:
array for two or three
Tracking minutes. 1.3.0.1.0015
Number:
562832

Technical notes

Unisphere

Java Runtime Environment (JRE)

 After February 2013, Oracle will no longer post
updates of Java SE 6 (JRE 1.6) to its public download
sites. Existing Java SE 6 downloads already posted as
of February 2013 will remain accessible in the Java
Archive on Oracle Technology Network. JRE 1.7 u17
is recommended for use with Unisphere 1.3.
 For optimal UI performance, EMC recommends that
the memory limit allocated to the JRE be increased.
The default size of 64 MB is often too small and may
result in Out of memory errors.
To set the memory size, from the Start menu in
Windows, select Settings > Control Panel. Double-
click the Java Plugin icon. Select the Advanced tab.
In the Java Runtime Parameters, type Xmx512m.
The argument specifies the maximum memory.
Typically, about half the size of your overall

EMC Unisphere 1.3.0.1.0015 Release Notes

25
Technical notes

workstation's memory is recommended as the

maximum memory value. For instance, if your
workstation has 1 GB of memory, then use -
Xmx512m for the JRE runtime parameter. If your
workstation has 2 GB or more of memory, you can
adjust the max JRE memory, as needed to avoid
running out of Java memory and possibly improving
overall performance.

If you run the Unisphere client in a browser on a host that is connected

to multiple networks where one of its IP addresses is a private
network, you may not be able to manage storage systems on the
private network. For Windows XP platforms, EMC supports only
central monitoring. EMC does NOT support any HBAs on Windows
XP.

RAID Group autodelete no longer supported

Starting with release 1.3, the Automatically remove RAID Group
after last LUN unbound option is no longer available. RAID
Groups must be manually removed after the last LUN is unbound.

Legacy systems
Celerra
Unisphere supports legacy systems running Celerra Manager with
NAS version 6.0.36.4 or later.
Navisphere
Unisphere supports legacy systems running Navisphere® release
6.24 (release 6.23 for AX) or later.

Event codes added in version 7.33

The following user-visible events have been added in version 7.33.
These events can be configured for action/notification with the
Event Monitor UI.
Event Code Severity Text
Cannot rollback the session because it contains
a LUN that is enabling or disabling deduplication.
0x6223 Error Wait until the operation ends.
0x6DA4 Error Deduplication feature is already paused.
0x6DA5 Error Deduplication feature is not paused.

EMC Unisphere 1.3.0.1.0015 Release Notes

26
 Technical notes

Event Code Severity Text

0x6DA6 Error Pool deduplication is already in a paused state.
0x6DA7 Error Pool deduplication is not in a paused state.
Cannot specify "-destroySnapshots" without "-
0x6DA8 Error deduplication".
Cannot specify "-tieringPolicy" or "-initialTier"
0x6DC4 Error with "-deduplication" together.
Deduplication Feature software is not installed or
0x6DC5 Error is unavailable.
Snapshot mount point cannot be created on the
specified LUN because it is enabling or disabling
0x6DC8 Error deduplication.
Cannot enable or disable deduplication because
this LUN has associated snapshots. Destroy
those associated snapshots then try again, or
0x6DC9 Error specify
Cannot create a deduplicated LUN in the
specified pool. The pool's 'Auto-Delete Snapshot
space used threshold' is enabled. Disable the
'Auto-Delete Snapshot space used threshold',
0x6DCA Error and then retry this operation.
Cannot enable the 'Auto-Delete Snapshot space
used threshold' on the pool while it contains
deduplicated LUNs. Remove the deduplicated
LUNs or disable deduplication on all
0x6DCB Error deduplicated LUNs and then retry this operation.
0x7100001B Information Reserved Lun %2 is assigned to LUN %3.
0x7100001C Information Reserved Lun %2 is unassigned from LUN %3.
A Reserved LUN allocated to Source LUN %2
has non-zero reserved field in repository Region
0x7100001D Information %3
0x711C0000 Information Generic Information. %2 %3 %4 %5 %6
Drive firmware download started, TLA %2, new
0x711C0003 Information revision %3.
Drive firmware download completed, TLA %2,
0x711C0004 Information new revision %3.
Drive firmware download aborted, TLA %2, New
0x711C0005 Information Revision %3.
0x711C0006 Information %2 %3 %4.
0x711C0007 Information %2 PDO has set EOL flag. SN:%3
0x711C0008 Information %2 PDO has set Link Fault flag. SN:%3
0x711C0009 Information %2 PDO has set Drive Fault flag. SN:%3.

EMC Unisphere 1.3.0.1.0015 Release Notes

27
Technical notes

Event Code Severity Text

0x711C000A Information User initiated %2 on %3
0x711C000B Information %2 Health Check Status: %3
0x711C4000 Warning Generic Information. %2 %3 %4 %5 %6
%2 Soft SCSI bus error. DrvErrExtStat:0x%3 %4
0x711C4003 Warning %5.
%2 Soft media error. DrvErrExtStat:0x%3 %4
0x711C4004 Warning %5.
0x711C8000 Error Generic Information. %2 %3 %4 %5 %6
%2 Recommend disk replacement.
0x711C8001 Error DrvErrExtStat:0x%3 %4 %5.
Drive firmware download failed, TLA %2, new
0x711C8005 Error revision %3, reason %4.
0x711C8006 Error %2 PDO has set EOL flag. SN:%3
0x711C8007 Error %2 PDO has set Drive Kill flag. SN:%3.
0x711CC000 Critical Generic Information. %2 %3 %4 %5 %6
0x711D0001 Information System Cache starting.
%2 MB of memory have been allocated from the
0x711D0002 Information system cache.
0x711D0003 Information System cache memory has been freed at 0x%2.
0x711D0004 Information System cache has been reduced by %2 MB.
0x711D0005 Information System cache has grown by %2 MB.
0x711D0006 Information System cache is shutting down clean.
0x711D0007 Information System cache is shutting down dirty.
System cache disabling due to the vault not
being accessible. Gather SP Collects and
0x711D4001 Warning contact your service provider.
System cache disabling due to the SPS being
degraded. Gather SP Collects and contact your
0x711D4002 Warning service provider.
The Dirty Cache data for LUN %2 was lost prior
to the last reboot. Gather SP Collects and
0x711D4003 Warning contact your service provider.
Unable to synchronize the peer's cache. Forcing
0x711D8001 Error the peer to reboot.
The Dirty Cache data for LUN %2 has been lost.
Gather SP Collects and contact your service
0x711D8002 Error provider.
0x711D8925 Error Rebooting this SP. The cache image load from

EMC Unisphere 1.3.0.1.0015 Release Notes

28
 Technical notes

Event Code Severity Text

the peer SP was incomplete due to a peer SP
failure.
FEDISK:Internal information only. FEDISK:
0x712B801A Error Invalid data length(%2) provided for PASSTHRU.
An internal error occurred. Please contact your
service provider. Internal Information Only. Could
0x712D8017 Error not complete operation %2 because %3..
Deduplication feature software is not enabled.
0x712D810B Error Please install the Deduplication feature enabler.
The Deduplication and Compression features
0x712D810D Error cannot be enabled at the same time on a LUN.
Tiering policy cannot be set because
deduplication is enabled for the lun. Set pool
0x712D810E Error level deduplication tiering policy.
Deduplication could not be enabled on the LUN
because it is using the on-demand allocation
0x712D810F Error policy.
An error occurred while allowing slice request.
Internal Information only: CBFS error %2 while
0x712D8430 Error allowing slice request for %3.
An error occurred while setting FS props. Internal
Information only: CBFS error %2 while setting FS
0x712D8431 Error props for %3.
An error occurred while getting FS props.
Internal Information only: CBFS error %2 while
0x712D8432 Error getting FS props %3.
Internal Information Only. Unable to initiate a
slice relocation because the maximum number of
0x712D8433 Error concurrent relocations has been reached.
Internal Information Only. MLU Slice Manager
metadata I/O error: status %2, operation %3,
0x712D8716 Error device id %4, offset %5.
Deduplication primary LUN requires recovery.
Please contact your service provider.Internal
information only. Deduplication file system %2
0x712D8D3B Error requires recovery.
Deduplication primary LUN requires recovery.
0x712D8D3C Error Please contact your service provider.
Deduplication primary LUN requires recovery.
0x712D8D3D Error Please contact your service provider.
Acknowledge the deduplication LUN recovery to
bring all deduplication LUNs in this pool online.
0x712D8D3E Error Please contact your service provider.

EMC Unisphere 1.3.0.1.0015 Release Notes

29
Technical notes

Event Code Severity Text

Acknowledge the deduplication LUN recovery
using the same LUN that recovery was initiated
0x712D8D3F Error on. Please contact your service provider.
An internal error occurred. Please retry the
0x712D8E12 Error operation.
The software package specified is already
installed but not activated, which is not allowed.
Check to ensure that you are installing the
correct software. If so, gather SPCollects and
0x71518041 Error contact your service provider.
Reverting the software package would result in a
disruptive revert operation, which is not allowed.
Gather SPCollects and contact your service
0x71518042 Error provider.
A check script contained in the associated
package failed because an attempt was made to
uninstall a package while resources were in use.
Check the event logs to determine what
0x71518043 Error resources are in use and free them.
A check script contained in this package failed
because it is not supported on this platform.
Check the event logs for more details, and
ensure that you are installing it on the right
0x71518044 Error system.
It cannot be determined if resources are in use
because of a check script internal error. Gather
0x71518045 Error SPcollects and contact your service provider.
It cannot be determined if a downgrade is being
performed because of an internal error. Gather
0x71518046 Error SPcollects and contact your service provider.
This package cannot be installed on this system
model using NDU. It may be installable by a
destructive re-imaging. Consult the release notes
0x71518047 Error for more details.
0x715B8005 Error Link Degraded on Port %2
Internal Information Only. Compression
requested %2 blocks to be marked as bad blocks
0x71654000 Warning on LUN %3 at file offset %4.
0x71670000 Information Generic Information.
0x71670002 Information %2 Inserted (SN %3).
0x71670003 Information %2 State Changed (%3 to %4)
0x71670004 Information Scheduled SPS Test Time.

EMC Unisphere 1.3.0.1.0015 Release Notes

30
 Technical notes

Event Code Severity Text

This type of SPS is not recommended for this
0x71670005 Information array type.
SPS Configuration Change (SPS Test needed to
0x71670006 Information verify cabling).
0x71670007 Information %2 Inserted.
%2 firmware upgrade started, current revision
0x71670008 Information %3, product id %4.
%2 firmware revision %3 is greater than or qual
0x71670009 Information to the image revision. Quit the upgrade process.
%2 firmware upgrade succeeded, current
0x7167000A Information revision %3, old revision %4.
%2 firmware upgrade aborted, current revision
0x7167000B Information %3, old revision %4.
0x7167000C Information %2 in slot %3 enabled and %4.
0x7167000D Information %2 in slot %3 removed and %4.
0x7167000E Information %2 in slot %3 port %4 is enabled and %5.
Drive firmware download started, TLA %2, new
0x71670020 Information revision %3.
Drive firmware download completed, TLA %2,
0x71670021 Information new revision %3.
0x71670022 Information Drive firmware download aborted by user.
0x71670023 Information DIEH loaded successfully
Drive(Bus %2 Encl %3 Slot %4) came online.
0x7167002F Information SN:%5 TLA:%6 Rev:%7.
0x71670030 Information %2 Resume Prom Read completed successfully.
0x71670032 Information %2 serial number:%3.
0x71670033 Information PBL: %2 status: %3(0x%4)
0x71670034 Information PBL: %2 status: %3(0x%4).
%2 has been reset. Reason: %3. Reset status
0x71670035 Information code[%4]: 0x%5. No action needs to be taken.
%2 management port configuration request
failed. Restoring last known working
configuration completed.Please retry after
making sure the requested configuration is
0x71670036 Information supported.
%2 management port speed configuration
0x71670037 Information request completed successfully.
%2 management port speed configuration
request failed. This requested configuration is
0x71670038 Information not supported.

EMC Unisphere 1.3.0.1.0015 Release Notes

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Technical notes

Event Code Severity Text

%2 management port speed configuration
request failed. Restoring last known working
configuration also failed. Please call your service
0x71670039 Information provider.
0x7167003A Information %2 is inserted.
0x7167003B Information %2 network connection is restored.
0x7167003C Information %2 network connection not detected.
0x7167003D Information The link on the service port on the %2 is up.
0x7167003E Information The link on the service port on the %2 is down.
Auto-negotiation cannot be turned off for the
Management Port because it is running at
0x7167003F Information 1000Mbps.
0x71670040 Information SFP located in %2 in slot %3 port %4 is inserted.
SFP located in %2 in slot %3 port %4 is
0x71670041 Information removed.
0x71670042 Information %2 is removed.
0x71670043 Information %2 is removed.
0x71670044 Information %2 cable status changed from %3 to %4.
0x71670045 Information %2 Inserted
0x71670046 Information %s shutdown condition has been cleared.
%2 %3 Port %4 %5 %6 link status changed from
0x71670047 Information %7 to %8.
0x71670048 Information %2 Inserted
User requested %2 management port speed
change to auto neg: %3, speed: %4, duplex
0x71670049 Information mode: %5.
0x71670050 Information Aborting %2 firmware upgrade.
0x71670051 Information Resuming %2 firmware upgrade.
0x71670052 Information %2 BIST (Build In Self Test) Fault cleared.
0x71670053 Information %2 Fault cleared (%3).
%2 over temperature condition has been
0x71670054 Information cleared.
0x71670055 Information %2 fault condition has been cleared.
0x71670056 Information %2 Cabling has been validated.
0x71670057 Information %2 is reporting over temperature warning.
%2 over temperature %3 condition has been
0x71670058 Information cleared.

EMC Unisphere 1.3.0.1.0015 Release Notes

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 Technical notes

Event Code Severity Text

%2 firmware upgrade queued, current revision
0x71670059 Information %3, product id %4.
0x7167005A Information %2 added.
0x7167005B Information %2 shutdown delay is in progress
0x7167005C Information %2 shutdown timer has been reset.
The core software is loading on %2. %3 -
0x7167005D Information %4(0x%5).
A user command has been received to modify
0x7167005E Information the array wwn seed to 0x%2.
A user command has been received to modify
the system id. SN %2, ChangeSN %3, PN %4,
0x7167005F Information ChangePN %5.
0x71670060 Information %2 fault has been cleared (%3).
Bus %2 Encl %3 Disk %4 Predicted to exceed
0x71670061 Information the drives specified write endurance in %5 days.
0x71670062 Information %2 shutdown condition has been cleared.
0x71670063 Information %2 BIST(Build In Self Test) fault cleared.
0x71670064 Information %2 powered on.
0x71670065 Information %2 powered off.
0x71670066 Information %2 CacheStatus changes from: %3 to %4.
0x71670067 Information Peer %2 has been Inserted.
0x71670068 Information %2 CPU low battery fault cleared.
%2 firmware upgrade terminated, current
0x71670069 Information revision %3, old revision %4.
%2 fault has been cleared. SP drive power
0x71670070 Information distribution has returned to normal.
0x71670071 Information %2 environmental interface failure cleared.
0x71670072 Information %2 port %3 configured as %4.
PBL: %2 has BIOS/POST fault during last boot.
0x71670073 Information The fault has been cleared.
0x71670074 Information %2 fault cleared.
%2 SN:%3 BMS found %4 entries for head: %5.
0x71670078 Information Total entries: %6.
0x71670079 Information %2 SN:%3 Lambda_BB for BMS is %4.
0x7167007A Information %2 fault cleared.
0x71674000 Warning Generic Information.
%2 is degraded. Please gather diagnostic data
0x71674003 Warning and contact your service provider.

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Technical notes

Event Code Severity Text

Bus %2 Encl %3 Disk %4 Predicted to exceed
0x71674005 Warning the drives specified write endurance in %5 days.
IO Port Configuration has been removed at the
0x71674006 Warning request of the user, the SPs will reboot.
IO Port configuration has changed, the SP will
0x71674007 Warning reboot.
%2 SN:%3 BMS found %4 entries for head %5.
Total entries: %6. Drive recommended for
0x71674010 Warning Proactive Spare.
0x71678000 Error Generic Information.
0x71678001 Error %2 has been Removed.
%2 is Faulted (%3 to %4). Gather diagnostic
0x71678002 Error materials and contact your service provider.
%2 is cabled incorrectly (%3). Gather diagnostic
0x71678003 Error materials and contact your service provider.
%2 is not supported. Gather diagnostic
0x71678004 Error materials and contact your service provider.
%2 has been Removed. Gather diagnostic
0x71678005 Error materials and contact your service provider.
%2 is Faulted (%3). Gather diagnostic materials
0x71678006 Error and contact your service provider.
%2 firmware upgrade attempt failed, current
revision %3, reason %4. Firmware may not be
up to date. If all attempts fail gather diagnostic
0x71678007 Error data and contact your service provider.
%2 in slot %3 has faulted because %4. Gather
diagnostic materials and contact your service
0x71678008 Error provider.
0x71678009 Error Incorrect %2 in slot %3 found %4 expected %5.
%2 in slot %3 port %4 is faulted because %5.
Gather diagnostic materials and contact your
0x7167800A Error service provider
%2 is reporting OverTemp. The Power Supply
itself is probably not the source of the problem.
Gather diagnostic materials and contact your
0x7167800B Error service provider.
0x7167800C Error %2 is faulted.
0x7167800D Error %2 is removed.
0x7167800E Error %2 Resume Prom Read failed. Status: %3.
0x71678020 Error Drive firmware download failed, TLA %2, new

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 Technical notes

Event Code Severity Text

revision %3, reason %4.
0x71678023 Error DIEH failed to load
%2 failed capacity check. SN:%3 TLA:%4
0x71678028 Error Rev:%5.
%2 taken offline. SN:%3 TLA:%4 Rev:%5
0x7167802F Error Reason:%6 (%7) Action:%8.
%2 has been reset. Reason: %3. Reset status
code[%4]: 0x%5. The %6 should be replaced.
Please gather diagnostic materials and contact
0x71678030 Error your service provider.
%2 has been reset. Reason: %3. Reset status
code[%4]: 0x%5. The %6 (Part Number: %7)
should be replaced. Please gather diagnostic
0x71678031 Error materials and contact your service provider.
SFP located in %2 in slot %3 port %4 is faulted
0x71678032 Error and should be replaced.
0x71678033 Error %2 has been Removed.
0x71678034 Error %2 is Faulted.
0x71678035 Error %2 shutdown condition (%3) has been detected.
0x71678036 Error %2 is faulted. Recommend replacing the LCC.
0x71678037 Error %2 has been removed.
0x71678038 Error %2 BIST (Build In Self Test) Fault detected (%3)
0x71678039 Error %2 Fault detected (%3).
0x7167803A Error %2 is reporting over temperature failure.
0x7167803B Error %2 state changed from %3 to %4.
%2 failed price class check. SN:%3 TLA:%4
0x7167803C Error Rev:%5.
Bus %2 Encl %3 Disk %4 Predicted to exceed
the drives specified write endurance in %5 days.
0x7167803D Error Drive replacement recommended.
0x7167803E Error %2 shutdown condition(%3) has been detected.
%2 BIST(Build In Self Test) Fault detected.
0x7167803F Error Reason: %3. Action:%4.
0x71678040 Error Peer %2 is Down.
0x71678041 Error Peer %2 has been Removed.
%2 LCC Cables, between 2 enclosures or
between the SP and the first enclosure, are
crossed between the A and B sides. Please
0x71678042 Error check the enclosure loop connection.

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Technical notes

Event Code Severity Text

%2 LCC Cables, between 2 enclosures or
between the SP and the first enclosure, are not
connected to the same loop. Please check the
0x71678043 Error enclosure loop connection.
%2 invalid serial number detected, not able to
0x71678044 Error validate the cabling.
%2 exceeds the limit for the drives and/or
0x71678045 Error expanders on the bus.
0x71678046 Error %2 CPU low battery fault detected.
%2 failed enhanced queuing check. SN:%3
0x71678047 Error TLA:%4 Rev:%5.
%s power distribution control is not engaged.
Only peer SP power is being supplied to the
drives. Reseat the base module. If the fault
0x71678048 Error persists, replace the base module.
%2 environmental interface failure detected.
Reason: %3. Please gather diagnostic materials
0x71678049 Error and contact your service provider.
%2 Enclosure Type %3 is not supported by this
0x7167804A Error Platform.
%2: SN:%3 BMS found max %4 entries. Drive
0x71678050 Error recommended for Proactive Spare.
%2 SN:%3 Lambda_BB for BMS is %4. Drive
0x71678051 Error recommended for Proactive Spare.
%2 is faulted. This failure may be caused by a
component other than the LCC (Drive, Cable,
Connector, ...). Gather diagnostic materials and
0x71678052 Error contact your service provider.
%2 SN:%3 BMS found %4 entries for head %5.
Total entries: %6. Drive recommended for
0x71678053 Error Proactive Spare.
0x7167C000 Critical Generic Information.
PBL: %2 is faulted. The fault cannot be isolated.
Fault Code: %3, '%4'.Please call your service
0x7167C001 Critical provider.
PBL: %2 is in a hung state. Last
0x7167C002 Critical status:%3(0x%4).
PBL: %2 is faulted. Fault Code: %3. The SP and
one or all of its components (CPU, I/O Module,
I/O Carrier if applicable)has failed and should be
0x7167C003 Critical replaced. Please contact your service provider.

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 Technical notes

Event Code Severity Text

PBL: %2 is faulted. Fault Code: %3. The Faulted
FRU: %4 - Part Number: %5 should be replaced.
0x7167C004 Critical Please contact your service provider.
PBL: %2 is faulted. Recommend replacement of
0x7167C005 Critical %3. Please contact your service provider.
PBL: %2 is faulted. Recommend replacement of
0x7167C006 Critical %3 %4. Please contact your service provider.
PBL: %2 is faulted. Recommend replacement of
%3 - Part Number: %4. Please contact your
0x7167C007 Critical service provider.
PBL: %2 is faulted. Recommend replacement of
%3 %4 - Part Number: %5. Please contact your
0x7167C008 Critical service provider.
PBL: %2 is faulted. %3. Please contact your
0x7167C00A Critical service provider.
Data Sector Invalidated RAID Group: %2
Position: %3 LBA: %4 Blocks: %5 Error info: %6
0x71688001 Error Extra info: %7
Uncorrectable Data Sector RAID Group: %2
Position: %3 LBA: %4 Blocks: %5 Error info: %6
0x71688002 Error Extra info: %7
Uncorrectable Parity Sector RAID Group: %2
Position: %3 LBA: %4 Blocks: %5 Error info: %6
0x71688003 Error Extra info: %7
Parity Invalidated RAID Group: %2 Position: %3
LBA: %4 Blocks: %5 Error info: %6 Extra info:
0x71688007 Error %7
Uncorrectable Sector RAID Group: %2 Position:
%3 LBA: %4 Blocks: %5 Error info: %6 Extra
0x71688008 Error info: %7
The System Drives are out of order. Disk0
should be in slot%2, disk1 in slot%3, disk2 in
0x7168800A Error slot%4, disk3 in slot%5
m integrity broken:0_0_0: %2, 0_0_1: %3,
0x7168800B Error 0_0_2: %4, 0_0_3: %5
Chassis is mismatched with system drives. If you
want to replace chassis, please set the Chassis
0x7168800C Error Replacement Flag.
An unexpected error(%2) occurred when
0x7168800D Error attempting to replace failed disk:%3_%4_%5
FLARE LUN %2 (Obj %3) encountered
0x7168800E Error unexpected errors

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Technical notes

Event Code Severity Text

Database configuration entry size(size: 0x%2)
loaded from disk is larger than the entry
size(size: 0x%3) in software. Revert to the
previous version of OE , gather diagnostic data
0x7168800F Error and contact your service provider
Database config(size: 0x%2) received from Peer
is larger than the config(size: 0x%3) in software.
Reboot this SP first and then revert to the
0x71688010 Error previous version of OE.
Local expected memory value (0x%2)
mismatches with Peer Shared expected memory
0x71688011 Error value(0x%3) . Call service provider.
After upgrade, the memory(0x%2) is neither the
source memory size(0x%3) nor the target
memory size(0x%4). Gather diagnostic data and
0x71688012 Error contact your service provider
0x71688013 Error The system DB header is corrupted
0x71688014 Error The system db content is corrupted
0x71688015 Error Read/Write system DB header fail
0x71688016 Error Read/Write system db content fail
%2 Database drive(s) is too small to create the
RAID defined in PSL. Use a drive equal to other
0x71688017 Error system drives.
Copy operation failed because source
0x71688018 Error disk:%2_%3_%4 was removed
Copy operation failed because destination
0x71688019 Error disk:%2_%3_%4 was removed
Unexpected command(%2) for spare operation
0x7168801A Error to disk:%3_%4_%5
The source disk:%2_%3_%4 is not part of a
RAID group. Make sure you chose the correct
0x7168801B Error source disk.
Source disk:%2_%3_%4 is in an unexpected
0x7168801C Error state. Remove and re-insert the source disk
Validation of replacement disk for original
0x7168801D Error disk:%2_%3_%4 failed
Destination disk:%2_%3_%4 is not compatible
with original disk:%5_%6_%7. Choose a different
0x7168801E Error destination disk
A sparing or copy operation is already in
0x7168801F Error progress on disk:%2_%3_%4. Wait until copy is

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 Technical notes

Event Code Severity Text

completed
Policy does not allow a sparing or copy operation
0x71688020 Error to to an empty RAID group disk:%2_%3_%4
Policy does not allow a sparing or copy operation
0x71688021 Error to a non-redundant RAID group disk:%2_%3_%4
Policy does not allow copy operations to a
0x71688022 Error degraded raid group disk:%2_%3_%4
Destination disk:%2_%3_%4 has a different
block size from original:%5_%6_%7. Choose a
0x71688023 Error compatible destination disk
Destination disk:%2_%3_%4 has less capacity
0x71688024 Error than original:%5_%6_%7
The spare or copy operation to disk:%2_%3_%4
0x71688025 Error failed because the RAID group no longer exists
The spare or copy operation to disk:%2_%3_%4
was denied by RAID group. Check if RAID group
0x71688026 Error is degraded.
Destination disk:%2_%3_%4 bind offset is
greater than original:%5_%6_%7. Choose
0x71688027 Error another destination disk
The user disk with PVD id:%2 is in a system
drive slot:%3_%4_%5.Please pull out it and
0x71688028 Error return to its user drive slot.
The system disk with PVD id:%2 is in the wrong
0x71688029 Error slot:%3_%4_%5. It should be in:%6_%7_%8
Policy does not allow a new copy to a RAID
0x7168802A Error group with a copy in progress disk:%2_%3_%4
Policy does not allow a sparing or copy operation
0x7168802B Error to a broken RAID group disk:%2_%3_%4
The copy object is not in the Ready state for
0x7168802C Error disk:%2_%3_%4
Attempt to abort copy operation to disk
0x7168802D Error %2_%3_%4 from disk %5_%6_%7 denied
Currently disk %2_%3_%4 is degraded. Retry
0x7168802E Error operation later
Copy operation failed because destination
0x7168802F Error disk:%2_%3_%4 cannot be found.
Copy operation failed because destination
0x71688030 Error disk:%2_%3_%4 is faulted
Copy operation failed because destination
0x71688031 Error disk:%2_%3_%4 is part of a RAID group

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Technical notes

Event Code Severity Text

Copy operation failed because destination
0x71688032 Error disk:%2_%3_%4 has an incompatible bind offset
Both usermodifiedWwnSeedFlag and
0x71688033 Error chassis_replacement_movement were set
Not all drives are set ICA flags.
(drive0,drive1,drive2)=>(%2, %3, %4) (1=flags is
not valid;2=flags is set; 3=flags is not set).
0x71688034 Error Replace drive without flag and repeat ICA.
RAID type RAID-%2 does not support a drive
0x71688035 Error count of %3
Drives selected do not have sufficient capacity
0x71688036 Error for request
0x71688037 Error The RAID type: %2 is not a supported RAID type
Requested RAID type RAID-%2 with drive count
0x71688038 Error %3 is not a valid configuration
One or more drives for RAID type RAID-%2 with
0x71688039 Error drive count %3 are not compatible
New system drive %2_%3_%4 is incompatible
with original one. Please check its capacity or
0x7168803A Error drive type
Checksum Error RAID Group: %2 Position: %3
LBA: %4 Blocks: %5 Error info: %6 Extra info:
0x7168C001 Error %7
Parity Checksum Error RAID Group: %2
Position: %3 LBA: %4 Blocks: %5 Error info: %6
0x7168C002 Error Extra info: %7
Coherency Error RAID Group: %2 Position: %3
LBA: %4 Blocks: %5 Error info: %6 Extra info:
0x7168C003 Error %7
LBA Stamp Error RAID Group: %2 Position: %3
LBA: %4 Blocks: %5 Error info: %6 Extra info:
0x7168C004 Error %7
0x716A0400 Information Deduplication completed for Storage Pool %1.
Deduplication has been enabled on LUN %1,
0x716A0401 Information %2.
Deduplication has been disabled on LUN %1,
0x716A0402 Information %2.
LUN %1 is awaiting auto migration into
0x716A0403 Information Deduplication container %2.
LUN %1 is auto migrating into Deduplication
0x716A0404 Information container %2.

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 Technical notes

Event Code Severity Text

LUN %1 has completed auto migrating into
0x716A0405 Information Deduplication container %2.
LUN %1 is awaiting auto migration out of
0x716A0406 Information Deduplication container %2.
LUN %1 is auto migrating out of Deduplication
0x716A0407 Information container %2.
LUN %1 has completed auto migrating out of
0x716A0408 Information Deduplication container %2.
An administrator has paused Deduplication for
0x716A0409 Information pool %1.
An administrator has resumed Deduplication for
0x716A040A Information pool %1.
The System has paused enabling/disabling
0x716A4403 Warning Deduplication for LUN %1, %2.
The System has resumed enabling/disabling
0x716A4404 Warning Deduplication for LUN %1, %2.
Not enough free space in storage pool %1 to
enable/disable Deduplication. Please extend the
0x716A840E Error pool.
0x716A840F Error Deduplication is already enabled for the LUN.
0x716A8410 Error Deduplication is already disabled for the LUN.
Deduplication operation has encountered an
issue while accessing or saving storage pool. If
problems persist please gather SP Collects and
0x716A8411 Error contact your service provider.
Deduplication operation has encountered an
issue while accessing or saving meta storage. If
problems persist please gather SP Collects and
0x716A8412 Error contact your service provider.
Deduplication operation has encountered
environment errors. If problems persist please
gather SP Collects and contact your service
0x716A8413 Error provider.
Deduplication operation has encountered generic
errors. If problems persist please gather SP
0x716A8414 Error Collects and contact your service provider.
Deduplication error in setting up meta storage for
Deduplication job. If problems persist please
gather SP Collects and contact your service
0x716A8415 Error provider.

EMC Unisphere 1.3.0.1.0015 Release Notes

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Technical notes

Event Code Severity Text

Deduplication error in shutdown meta storage for
Deduplication job. If problems persist please
gather SP Collects and contact your service
0x716A8416 Error provider.
Deduplication error in deleting meta storage for
Deduplication job. If problems persist please
gather SP Collects and contact your service
0x716A8417 Error provider.
Deduplication error from configuration. If
problems persist please gather SP Collects and
0x716A8418 Error contact your service provider.
Deduplication error from Kernel. If problems
persist please gather SP Collects and contact
0x716A8419 Error your service provider.
Enable/disable Deduplication on LUN %1
encountered internal error. If problems persist
please gather SP Collects and contact your
0x716A841A Error service provider.
Cannot enable/disable Deduplication on the LUN
%1 which is not ready. If problems persist
please gather SP Collects and contact your
0x716A841B Error service provider.
Cannot enable/disable Deduplication on the LUN
from the pool %1 which is not ready. If problems
persist please gather SP Collects and contact
0x716A841C Error your service provider.
The snapshot cannot be created because it will
0x716D80AB Error be immediately auto-deleted.
The snapshot creation failed because it timed
out. Retry the operation. If the problem persists,
gather SPcollects and contact your service
0x716D80AC Error provider.
An internal error occurred. Gather SP collects
0x716D80AD Error and contact your service provider.
Error: Bus:%2, Device:%3, Function:%4,
0x71708005 Error Offset:%5 Count:%6 %7 Threshold Exceeded
0x717F8000 Error Copy to disk successful.
There is an internal error during copy. Please
0x717F8001 Error call your service provider.
The source disk does not belong to a RAID
group. Please run copy command on another
0x717F8002 Error source disk.

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 Technical notes

Event Code Severity Text

The source disk belongs to more than one RAID
group. Wait for the copy on the source disk
0x717F8003 Error complete.
The destination disk ID is not valid. Please copy
0x717F8004 Error to another disk.
The destination disk is not in a ready state. Wait
for the disk become ready or copy to another
0x717F8005 Error disk.
The destination disk is in removed or not in a
0x717F8006 Error healthy state. Copy to another disk.
The destination disk is busy with processing
copy or being used by another raid group. The
user should wait for the disk complete or copy to
0x717F8007 Error another disk.
Source disk is busy. Please wait for the source
0x717F8008 Error disk become ready.
The performance tiers of the disks do not match.
Copy to another disk which has the compatible
0x717F8009 Error performance tier of the source disk..
The block sizes of the selected disks do not
match. Copy to another disk which has the same
0x717F800A Error block size of the source disk.
The capacities of the selected disks do not
match. Copy to another disk which has capacity
0x717F800B Error greater than the source disk.
A system drive was selected as a destination
drive but the source drive is not a system drive.
0x717F800C Error Please select another destination drive.
There is an internal error during copy. Please
0x717F800D Error call your service provider.
There is an internal error during copy. Please
0x717F800E Error call your service provider.
There is an internal error during copy. Please
0x717F800F Error call your service provider.
The RAID group which the source disk belongs
to is either degraded, or has no bound LUNs, or
0x717F8010 Error doesn't support copy.
The RAID group which the source disk belongs
to is either degraded, or has no bound LUNs, or
0x717F8011 Error doesn't support copy.
There is an internal error during copy. Please
0x717F8012 Error call your service provider.

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Technical notes

Event Code Severity Text

No disk available. Please add more disks to the
0x717F8013 Error system.
No suitable disk available. Please add more
0x717F8014 Error suitable disks to the system.
The RAID group which the source drive belongs
to is degraded. Policy does not allow this
0x717F8015 Error operation on a degraded RAID Group.
The RAID group which the source drive belongs
to is non-redundant. Policy does not allow this
0x717F8016 Error operation on this RAID type.
The RAID group which the source drive belongs
to is broken. Policy does not allow this operation
0x717F8017 Error on a broken RAID Group.
There is an internal error during copy. Please
0x717F801D Error call your service provider.
0x717F801E Error Insufficient free space in the RAID Group.
0x76008107 Error CPU IERR was detected.
VLAN tags 1001-1024 are reserved for internal
use; specify a VLAN tag outside of the reserved
0x76108041 Error range.
0x76108046 Error Requested Window Size is not valid
The return value for command '%1' is %2. This
indicates that the Remote Access service is not
responding. This service is being terminated and
will be restarted automatically by the Windows
0x76108049 Error operating system.
Compression cannot be enabled on the specified
LUN because it is enabling or disabling
0x7A20 Error deduplication.
Cannot put the LUN in the consistency group
because the LUN is enabling or disabling
deduplication. Wait until deduplication completes
0x8933 Error and retry the operation. LUN: %1

Event codes modified in version 7.33

The texts or severities of the following events were modified in
version 7.33.

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 Technical notes

Change
Error code Severity in Previous Value New Value
Could not save the profile.
Possible reasons could be
an invalid profile format, or
a Storage Processor
internal error. Ensure that
the profile format is
correct. If this does not fix
the problem, gather
diagnostic data and
contact your service
0x4141 Warn eventText Could not update profile. provider.

0x6059 Info eventText User cache enabling. User cache disabling.

An internal error occurred
on a LUN. Please contact
your service
provider.Internal
An error occurred on Information Only. FS %2
LUN %2. Please contact encountered CBFS error
0x712D8428 Error eventText your service provider. %3.
Evacuation failed due to
lack of free space in the
storage pool %2.
Increase storage pool
free space by either
expanding the storage
pool or by destroying any
Advanced Snapshots
that are no longer
needed. [br] Internal Internal Information Only.
Information Only. Error Error %2 occurred while
0x712D842B Error eventText %3 evacuating slice; %3.
Primary LUN requires
recovery. Please contact
LUN requires recovery. your service provider.
Please contact your Internal information only.
service provider. LUN File system %2 requires
0x712D8D0D Error eventText %2 requires recovery. recovery.
LUN requires recovery. Primary LUN requires
Please contact your recovery. Please contact
0x712D8D0E Error eventText service provider. your service provider.
LUN requires recovery. Primary LUN requires
Please contact your recovery. Please contact
0x712D8D0F Error eventText service provider. your service provider.

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Technical notes

Change
Error code Severity in Previous Value New Value
The Compression
operation could not be
performed on this LUN The Compression
because the LUN has operation could not be
been selected for performed on this LUN
migration into a dedup because deduplication is
0x71658228 Error eventText pool. in progress for this LUN.
The snapshot mount
point cannot be added to
the consistency group
because it is attached to
a different snapshot than
the other members of
that consistency group. Unable to add snapshot
Detach the snapshot mount point to
then add the snapshot consistency group
mount point to the because it is attached to
0x716D8029 Error eventText consistency group. an individual snapshot.
severity Warn Error
The snapshot's primary
LUN is enabling or
disabling deduplication.
The snapshot will be The snapshot will be
deleted at the end of destroyed when
migration as part of enabling/disabling
enabling/disbaling deduplication is complete.
0x8919 Error eventText dedup. LUN: %1
Snapshot cannot be
restored because it
Cannot restore snapshot contains a LUN that is
while deduplication is enabling or disabling
0x8920 Error eventText enabling/disabling. deduplication. LUN: %1

Alerts added in Version 7.33

The following alerts were added in version 7.33.

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 Technical notes

Alert Severity Short Detailed Message Fix Message Platforms

code message
0x7257 Warn Running out of The space used by Remove some
space used by deduplicated LUNs deduplicated
deduplicated has exceeded 70% LUNs from the
LUNs in pool of the maximum pool.
({0}). available space for
deduplicated LUNs
in pool ({0}). When
this space is 100%
utilized, there may
be I/O errors for
deduplicated LUNs.

Analyzer

Configuration
Unisphere off-array tool does not support Analyzer on-array
functions
Analyzer in an off-array Unisphere server does NOT support the
functions designed to work in on-array. For example, the
Performance Data Logging dialog box is grayed out on an off-array
Unisphere server.
Configuration modifications are not saved
When the storage systems running Navisphere 6.29 or Unisphere
1.0 are in the same domain as storage systems running earlier
Navisphere releases, you will see an Analyzer Customize dialog
box. If you log in to one storage system running Navisphere 6.29 or
Unisphere 1.0 as a global user, modify configurations and save
them and then log in to another storage system running an earlier
version of Navisphere as that same global user to check these
configurations, the values are not consistent with what you
modified in the first storage system.
Create at least one LUN on the storage system before using
Analyzer
If a storage system does not contain at least one LUN , menu items
related to Analyzer will be grayed-out and the generated archive
will not contain any useful data. Before using Analyzer, ensure at
least one LUN is created on the storage system.
JRE requirements
EMC highly recommends using JRE 1.7 update 17. Analyzer works
on JRE 1.6 update 15 or later. For more information about JRE

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requirements, refer to Java Runtime Environment (JRE).

Navisphere Analyzer enabler is marked as "inactive"
When both Unisphere and Navisphere Analyzer enablers are
installed on a storage system, both appear in the Software
Properties dialog box. Unisphere is marked as active and the
Navisphere Analyzer is marked as inactive. You are not required
to remove the Navisphere enabler. The Unisphere Analyzer enabler
supports storage systems running earlier Navisphere versions.
Navisphere Analyzer disabled on systems running FLARE 04.30 or
later
®
On an EMC FLARE 04.30 or later system running Unisphere, a
Navisphere Analyzer enabler can be installed, but Analyzer will
not be activated. Only Unisphere Analyzer enabler can be used on
systems running FLARE 04.30 or later.
Setting polling intervals
When setting polling intervals, EMC suggests that the archive
polling interval be a multiple of the real-time interval.
Unisphere Analyzer cannot read Navisphere Analyzer log files
Unisphere Analyzer 1.0 cannot read log files (.npl files) created by
Navisphere Analyzer 5.X, 4.X, or earlier.

Analyzer data display

Detailed chart in multiple colors
Unisphere Analyzer displays every line in the Detailed Chart with
a different color for readability. There is a possibility that colors
may become difficult to distinguish between when the amount of
lines reaches a certain level.
To alleviate this issue, it is recommended that users set the display
device to the highest color resolution available.
Data in charts is hard to distinguish
When viewing Response Time, Queue Length, or Average Busy
Queue Length, a spike point may extend the vertical scale, thus
flattening other data. The Zoom feature can be used to help
differentiate between this data.
Performance Overview window requirements
The Performance Overview window displays data that is gathered
from an archive retrieved only from AX4-5 series, CX series, CX3

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series, CX4 series, or VNX series storage systems running version

6.26 or later of Navisphere (Unisphere) Management Server and
version 6.23 or later of Navisphere (Unisphere) Analyzer Provider.
If the data is not available, the chart window may still be opened,
but the chart will be empty.
Analyzer keeps fetched performance data
Analyzer keeps fetched performance data until no opened Details
window displays them. Analyzer runs out of memory given
enough time. Therefore, EMC recommends not using Real-time
charts for the purpose of long-time monitoring of a large amount of
objects.

Issue when copying images from the clipboard

Users of an X-Window system may encounter issues when copying
an image from the clipboard. In such cases, save the graph as a
JPEG file.

Merging archives
If the FLARE version is greater than 03.24 or 02.24, archives created
by any SP are independent. Do not merge archives from different
arrays.
Beginning with Unisphere version 1.2, when opening a merged file
from numbers of Analyzer archive files and GUI performance
charts, a prompt message Analyzer does not display all the
data points in the selected time range, some of them
are ignored is added to the status bar of the performance chart.

Do not merge archives from both SPs of the same array with time
range overlap.

Real-time performance chart is not updated with time

Beginning with Unisphere version 1.2, the Performance
Detail/Summary and LUN IO Disk Detail real-time charts will not
update performance data by default for those objects that are not
selected (LUNs, Disks, SPs, and so on.) Select those objects after the
Performance Chart is opened.
To revert to previous behavior, clear the Only get performance
data for those objects that are selected in tree chart checkbox on
the General page of the Customize chart. This will update the data
for all objects in the chart, regardless of whether they are selected.
Please note that EMC does not recommend this since it may
introduce performance issues on large configuration systems.

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Due to the optimization, the lines on the chart of a Details window

do not necessarily have the same start time.
Due to the data cache mentioned before, a Details window still
may display historical data if it is not the only opened Details
window. When a subsequent Details window is opened, the line
which is already displayed in the existing Details window has the
same start time as existing one.

Performance issues
Monitoring hundreds of objects degrades performance
Concurrently monitoring hundreds of objects in real-time may
cause the management interface to become sluggish. To improve
response time, increase the real-time polling interval or reduce the
number of objects selected to be monitored.
System with large configuration
Beginning with Unisphere 1.0, the storage system can support
thousands of LUNs and metaLUNs. Analyzer may experience
performance issues on a storage system with a very large
configuration. See the following suggestions.
To improve Analyzer performance on a storage system with a large
configuration:
 If a storage system has more than 4096 objects, set the archive
interval and real-time interval to 600 seconds or more.
 EMC recommends creating an archive every 12 hours so that
each archive contains 80 to 90 samples. Smaller archives are
easier to view and manipulate.
 Set the JRE memory to 1024 MB or higher if working with an
archive with a large number of objects. If memory is not
adequate, you will see an out-of-memory exception, and
operations in progress will not finish.
 When using the UI to open an archive, clear Initially check all
tree nodes in the archive tab in the Customize dialog box. This
will improve the response time when opening the chart. After
the chart opens, manually selecting the objects and statistics to
view also reduces response time. Do not use the select all items
option for a large configuration since this causes slow
performance.
 Choosing dump provides more options for selecting object
types and attributes. The UI dump is faster than the CLI dump,

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so using the UI to manually dump an archive file also improves

the response time.
 Excel can only open .csv files with less than 65536 rows. Use
the –object option to specify the object type to reduce rows in
the .csv file.
If Excel cannot open the .csv file, open the source file in a text
editor such as Microsoft Notepad or Wordpad. You can also
choose to save the source file as several smaller files that
conform to this row limit and then open the smaller files in
Excel.
 Verify that the temp folder has enough disk space to open,
dump, or merge large archives. Archive files are zipped files;
they must be unzipped before they are opened, dumped, or
merged. Unzipped files are stored in the temp folder. If there is
not enough space, the operation fails.
SP time adjustment impact on Analyzer
When the SP time is changed, either manually or by automatically
synchronizing with the time server, the Analyzer UI open archive,
real-time chart, and archive merging functions are affected. If the
adjusted value exceeds the real-time interval and archive interval,
the following may occur:
 When tuning forward, an unexpected spike may show and the
samples will be out of order.
 When tuning backward, the distance between two samples on
the X axis will be longer than normal.
 The samples sorted by polling time in the merged archive will
be out of order and can generate unexpected results when
opening or dumping the merged archive.

Unisphere QoS Manager

Control methods
Performance fluctuations
When you run a policy using the cruise control method to achieve
certain performance targets, QoS Manager goes through a period of
information gathering and calibrating. This information gathering
and calibrating can take some time depending on the condition of
I/O activity and policy goal. Normally, it is between several
minutes to half an hour.
During this process, QoS Manager gathers information about

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current application workloads and details on how changes in

workload might affect a competing application’s performance. This
may cause the performance of some applications to fluctuate. These
fluctuations are temporary, but may last until QoS Manager
achieves the desired performance goals or determines that the
goals are not achievable under the current storage system
workload. The search and calibrate process will not be repeated on
subsequent runs on the same policy.
If application performance significantly changes while the policy is
running, you might observe performance fluctuations until goals
have been achieved.

Note: If QoS Manager is instructed to continue achieving the

performance goals which it could not achieve in the previous instance,
performance may continue to fluctuate. In this case, EMC recommends
to either set the Action on Failure parameter of the policy or to readjust
the performance goals.

When QoS Manager achieves your application performance goals

using the cruise control method, you may see spikes or drops in
application performance. This is because QoS Manager tests for
workload changes in the environment at random time intervals in
order to adapt to workload changes quickly.
I/O class definitions within a policy must be unambiguous
As a general rule, all I/O class definitions within a policy must be
unambiguous. This means that each I/O class within a policy must
describe an independent set of I/O requests that cannot duplicate
any other set of requests in the same policy. For example, you
cannot add two I/O classes that are both composed of all I/O
requests targeting a certain LUN to the same policy. However, if
one I/O class contains all writes to the target LUN and the other
I/O class contains all reads to the same LUN, the operation is
allowed.

Thin provisioning
I/O to thin LUNs exhibits different behaviors from I/O to thick
LUNs. The response time of I/O to thin LUNs is not as predictable
as that of I/O to thick LUNs and is more difficult for the control
algorithms in the QoS Manager to manage. When thin LUNs are in
an I/O class, you should expect it to take longer to achieve target
performance defined by cruise control policies and wider

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variations in limit policies. Cruise control policies with narrow

tolerances are expected to fail more frequently. Wider tolerances
will deliver better results.

Compression
The response time of compressed I/O is not as predictable as that
of thick LUNs and is more difficult for the control algorithms in the
QoS Manager to manage. During the initial compression operation,
I/O to compressed LUNs may have delayed response times which
impact the ability of control algorithms to maintain goals. In steady
state operations like thin LUNs, you should expect it to take longer
to achieve target performance defined by cruise control policies
and wider variations in limits policies when compressed LUNs are
included in I/O classes. Cruise control policies with narrow
tolerances are expected to fail more frequently. Wider tolerances
will deliver better results.

Cruise Control
Cruise control relies on effects that could be weakened by Thin
Provisioning, Auto-Tiering, and VNX Snapshots technology.
Therefore, a longer attaining time and a higher possibility of goal
failure may occur when running cruise control on targets with
these features. These features include Thin LUNs, Auto-Tiered
LUNs, Compression, and Snapshot Mount Points.

Charts and preferences

Setting preferences
Unisphere Analyzer shares many QoS Manager chart preferences.
Changes to preferences of one application will be reflected in the
other. For example, if you select a blue chart background, charts
from both applications will have a blue background. You can bring
up the shared Customize dialog box with the Tools menu from
either application. However, some settings in the Customize dialog
box are specific to only one application.
Measuring or running a policy
When measuring or running a policy, the first data sample may
take up to 20 seconds to appear on the chart. During this time, the
chart will be blank and only an axis without tick labels will be
visible. If you have several charts open at the same time, you may
need to scroll the chart to the right to see the latest data samples.

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Viewing policies
Viewing policies with 20 or more I/O classes in the QoS Manager
chart panel can make it difficult to identify current performance
levels for individual I/O classes. This is due to the multitude of
displayed line graphs. To alleviate this problem, use the I/O class
filtering functionality in the chart configuration options.
Hover your mouse cursor over individual data points to identify
I/O class performance levels.
QoS Manager chart color combinations
Although every effort has been made to generate unique color
combinations for the lines displayed on the QoS Manager chart
panels, it may be difficult to distinguish between colors when a 256
color video mode is used. Users are suggested to use the highest
color resolution possible. Our experience suggests that True Color
video mode provides the best experience.
Copying images from clipboard
Users of X-Window systems might encounter issues when copying
an image from the clipboard. In such a case, users are suggested to
save the graph as a JPEG file.

Off-Array UI
You can use the QoS Manager off-array UI to manage the storage
systems which have QoS Manager enabled. When you use the off-
array UI to open or dump a retrieved archive file you do not need
to connect to a storage system.

Unisphere Host Agent

HostIDFile.txt file not removed

On UNIX platforms, the HostIDFile.txt file is not removed when
you uninstall the Host Agent. This ID file is not removed because
the host ID needs to be consistent for the life of the host. Otherwise,
the host may have multiple host IDs associated with the host in the
storage system.

Local hostname to IP address resolution requirement

Host Agent fails to startup or register the server if the hostname is
mapped to the loopback address (127.*.*.*).

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Frequent device scan degrades performance

By default, Host Agent will perform a device scan and register the
details if any change is detected on the attached server. If system
performance degrades, the environment variable
EV_NO_DEVICE_SCAN can be set to disable frequent device scan
and registration.

Do not restart the Host Agent while I/O is occurring

To shorten a lengthy discovery process when the Host Agent starts
up, avoid restarting the Host Agent while I/O is occurring on the
storage system.

Clone a virtual machine

To prevent multiple hosts from sharing the same host ID, avoid
installing the Host Agent in the virtual machine template from
which a virtual machine is cloned. If the Host Agent is installed in
the virtual machine template, remove the hostid in the newly
created virtual machine.
• For Linux, remove the /var/log/HostIDFile.txt.
• For Unix, remove the /etc/log/HostIDFile.txt.
• For Windows 32-bit version, remove the HostID key under
HKEY_LOCAL_MACHINE\SOFTWARE\EMC\Agent\1.
0
• For Windows 64-bit version, remove the HostID key under
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node
\EMC\Agent\1.0

Inability to properly log a host in to the storage system

When the Host Agent uses storage groups, you may not be able to
log a host in to the storage system when:
 A multi-homed server has two IP addresses and possibly two
host names.
 A host in a cluster has multiple IP addresses. In this case, there
is an IP address for the cluster and an IP address for each host
in the cluster.
 Server network setting (for example, DNS settings) are not
configured properly.
 A host is not known to DNS or any other name service. As a
result, the storage system can contact the host only by using its

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IP address.
To solve this problem, you need to create a text file called
agentID.txt. This text file tells the Host Agent the IP address to use
when it communicates with the client.
The first line of this text file is the fully qualified hostname. The
second line is the IP address. If either of these lines is empty, the
default value for that parameter is used. If you want to include
comments, create an empty third line and start your comments on
the fourth line.
Following is an example of an agentID.txt file.
Hostname
128.221.41.34

To find the IP address of the host, perform a network name lookup

on the client and look for the hostname. Then ping the host from
the client machine to get the host’s IP address.
After creating agentID.txt, you need to determine where to store it:
 For IBM AIX, HP-UX, Linux, and Solaris systems, the default
location of agentID.txt is / (root) folder. If the agentID.txt file is
in a directory other than root folder, set the environment
variable EV_AGENTID_DIRECTORY to point to the directory
where the agentID.txt file is stored.
 For Windows systems, see if the location of the agent
configuration file is in the registry at:
HKEY_LOCAL_MACHINE\SOFTWARE\EMC
\Agent\1.0\ConfigPath
If the location is stored there, it is used. If it is not there, this
directory is used: \
 For UNIX system, this directory is used: /

Host Agent file for VNX series, CX4, CX3 and CX series, and AX4-5 series
storage systems
Creating device entries
Do not create device entries for VNX, CX4, CX3, CX, and AX4-5
storage systems in the Host Agent configuration file.

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Parameters in Host Agent configuration file

With the exception of certain Options Supported directives, the
parameters defined in the Host Agent configuration file do not
affect VNX, CX4, CX3, CX, or AX4-5 series storage systems.
Comments removed from the Host Agent configuration file
When you use Unisphere UI or CLI to rename a storage system or
change the Host Agent configuration file, the comments in the file
are removed. When the requested changes to the configuration file
take effect, comments that previously resided in the file are
permanently lost.

Navisphere Secure CLI

Standard library version 6

With Linux, HP-UX, and Solaris systems, the CLI depends on the
C++ standard library version 6 (libstdc++.so.6). If the target
platform does not include this library by default, install the
package that includes this library.

Error codes
Error codes returned by the CLI are provided in Table 5.

Secure CLI certificate verification

Certificate verification does not support MD5 certificates (refer to
EMC Knowledgebase article emc232632). Older systems that only
support MD5 will fail with the following error:
Error occurred while trying to connect:
Message : Certificate Verification Error: unsupported
certificate signature algorithm. The certificate's signature
algorithm (for example MD5) is not supported.

If you wish to use SecureCLI with these older systems you need to
install SecureCLI in "low security mode".

Caller Not Privileged error

If a Caller Not Privileged error is returned from Secure CLI
command, it could mean that the command was issued with
invalid security credentials (username, password, scope), or the
command was issued without the required level of authorization
(correct role) to perform the operation.

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Automated CLI commands may fail

Unisphere uses several internal databases to represent the state of
the storage system and updates their status through regular polls to
the system software. For this reason, some automated CLI
commands may fail if they are executed prior to Unisphere's
internal system polls.
For example, immediately sending a request to allocate a newly
bound LUN as a clone private LUN (CPL) may fail, since the clone
database has not yet recognized that the LUN is fully bound. In
such situations, short delays should be added to the script before
sending the request.

Navisphere Secure CLI error codes

Table 5 lists the Secure CLI error codes and their descriptions.
Table 5. Secure CLI error codes
Error value Description
(hexadecimal)
General feature command errors
0x0000 CLI success
0x0001 Invalid arguments
0x4D00 Management Server is not available.
0x4D01 Error encountered during command executio
0x4D02 Invalid command entered.
0x4D03 Command is running. Client should poll for status.
0x4D04 CLI multiple override needed
0x4D05 Invalid speed supplied by user
0x4D06 Speed not supported on this port
0x4D10 CIM API Instance is NULL
0x4D30 Management Server - %s software is not installed or is unavailable.
0x4D41 CLI provider error override
0x4D42 Password override needed
0x4DD0 Invalid command.
Security error codes
0x4000 Security already initialized.
0x4001 User not logged in.
0x4040 User denied access.

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0x4041 Invalid password.

0x4042 No roles defined.
0x4043 User already exists.
0x4044 Invalid role value.
0x4045 Invalid list type.
0x4046 File update failed.
0x4047 Only global admin.
0x4048 Invalid scope value.
0x4049 Username invalid.
0x404a Username does not exist.
0x404b Update local data failed.
0x404c Credentials do not match.
0x404d User deletion failed.
0x404e Initialization failed.
0x404f Error writing to PSM.
0x4050 Authentication object not initialized.
0x4051 Administration object not initialized.
0x4052 Change user failed.
0x4053 Peer not responding.
0x4054 Change service password failed.
0x4055 The request has been denied access due to IP Filter restrictions.
0x4055 The request has been denied access due to IP Filter restrictions.
0x4057 The apply to type specified is invalid. Valid types are single (0) or
all (1).
0x4058 A matching trusted client could not be located for the remove
request.
0x4059 System not initialized, administration functions not allowed.
0x405a System is not part of a domain, administration functions not
allowed.
0x405b Unauthorized user, must have global role.
0x405c The IP Address format is incorrect.
0x405d Supplied value cannot be used, reserved for internal use.
0x405e The update of the IP Filter file has encountered an error. (Domain
Master available?)
0x405e IP Filter exception
0x4060 The IP Filter request could not be granted: maximum number of
persistently stored entries reached.

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0x4061 The local replication role is not supported by all nodes in the
domain.
0x4062 The replication/recovery role is not supported by all nodes in the
domain.
0x4063 The replication role is not supported by all nodes in the domain..
0x5370 Security invalid command.
0x5371 Security feature not available.
0x5372 Execute error
Domain error codes
0x4300 Event directory created.
0x4301 Event domain destroyed.
0x4302 Event directory destroyed.
0x4303 Event nodes added.
0x4304 Event nodes removed.
0x4305 Event version mismatch.
0x4306 Event local system info changed.
0x4307 Event New domain created.
0x4308 Event local master.
0x4309 Event Local node demoted.
0x430a Event New master defined.
0x430b Event node part of diff domain.
0x430c Event client data destroyed.
0x4340 Event no database in PSM.
0x4341 Event no backup database.
0x4342 Event inconsistent DIR DB.
0x4343 Event internal provider error.
0x4344 Event directory creation failed.
0x53A0 Directory invalid command
0x53A1 Directory feature not available
0x53A2 Directory execute errors
Legacy support error codes
0x4400 Gateway system not found.
0x4401 System not found in directory.
0x4402 Invalid agent configuration.
0x4403 Unable to save configuration.

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0x4404 Cookie not found.

0x4405 Unsupported on NAVI LITE.
0x4480 Warning no update needed.
0x44fc Error net exception.
0x44fd Error with provider modify exception.
0x44fe Error with provider read exception.
0x44ff Unknown exception.
Analyzer error codes
0x4800 Null object key.
0x4801 Null attribute.
0x4802 Null digest.
0x4803 Null persistent content.
0x4804 Error with reading of persistent file.
0x4805 Error with updating persistent file.
0x4806 Archive not created.
0x4807 Error with deleting archive.
0x4808 Error with getting properties.
0x4809 Error with setting properties.
0x480a Error with getting samples.
0x480ab Error with getting latest samples.
0x480c Error with ZIP.
0x480d File not found.
0x480e Archive creator busy.
0x480f Function not supported.
0x4810 Saving properties.
0x4811 Staring of log.
0x4812 Stopping of the log.
0x4813 Setting auto stop properties running.
0x4814 Data logging not running.
0x4815 Start logging running.
0x4816 Stop logging not running.
0x4817 Peer unavailable.
0x4818 Archive unavailable
0x4819 Error with returning the existing archive.
0x481a Error with logging skip sample.
0x481b Error with deleting old archive.

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0x481c Error with data logging disallow running.

0x48fe Persistent exception.
0x48ff Unknown exception.
0x4DC0 Invalid Analyzer command
0x4DC1 Analyzer Provider not found
0x4DC2 CLI Analyzer execute error
SnapView clone error codes
0x4b40 Trans object creation failed.
0x4b41 Trans object loss exception.
0x4b42 Transaction exception.
0x4b43 Unable to get specified instance.
0x4b44 No Lun numbers available.
0x4b45 Generic exception.
0x4b46 Cloneview name already used.
0x4b47 Protected restore not enabled.
0x4b48 Can not disable fast restore on cloneviews.
0x4b49 Source or cloneLUs exceeded max limit.
0x4b4a Can not change LU to private.
0x4b4b Can not add clone driver to LU ext attributes.
0x4b4c Can not remove clone driver from LU ext attributes.
0x4b4d LU not available.
0x4b4f CPL metalun not supported.
0x4b40 SP not primary or controlling.
0x4b41 Source LU is rolling back.
0x4D40 Invalid snap clone command
0x4D41 Over ride needed
0x4D42 Unexpected clone error occurred
0x4D43 Clone feature object is not available
0x4D44 Clone enabling software is not installed
0x4D45 Specified CloneGroup is not available.
0x4D46 Specified Clone is not available.
0x4D47 No available LUs for cloning on the system.
0x4D48 Specified LU is not available for cloning.
0x4D49 The Clone Private LUNs have not been allocated.
0x4D50 The protected restore is not supported

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0x4D51 The optional fast recovery is not supported.

0x4D52 Can not add clone, the Max number of clones are already present
on CloneGroup
0x4D53 Can not add clone, since a clone in the clone group is syncing or
reverse syncing
0x4D54 Unable to sync or reverse sync clone before it be fractured.
0x4D55 Unable to reverse sync clone because it is Out-Of-Sync
0x4D56 Unable to reverse sync clone because a clone in its CloneGroup is
either Synchronizing or Reverse Synchronizing.
0x4D57 Unable to sync clone because a clone in its Clone Group is either
0x4D58 Unable to deallocate CPL while there is still clone group
0x4D59 Can not perform create, addclone or allocateCPL on a LU while it
is migrating
0x4D60 MetaLUN(s) cannot be used as clone private LUN(s)
0x4D61 The luns being specified do not match the source luns. They have
to be same capacity as the source luns.
0x4D62 Can not perform setfeature on a LU while it is private
0x4e40 NAVIALU MR name already exists.
0x4e41 NAVIALU MR LU is dirty.
0x4e42 NAVIALU generic exception.
0x4e43 NAVIALU transaction exception.
0x4e44 NAVIALU MR Lu is private.
0x4e45 NAVIALU MR consumed by aggregate.
0x4e46 NAVIALU MR other drivers found
0x4e47 NAVIALU MR LU in expanding state.
0x4e48 NAVIALU MR LU is shutdown state.
0x4e49 NAVIALU MR ALU is max.
0x4e4a NAVIALU MR ALU is comp max.
0x4e4b NAVIALU MR comp in ALU max.
NQM error codes
0x4D90 NPO feature object is not available
0x4D91 NPO driver is not installed
0x4D92 Unknown exception on CIMAPI calls
0x4D93 Specified CIM class object does not exist or can not be found
0x4D94 NULL return from CIM calls. NPO Object does not exist or method
is not supported
0x4D95 Max class number NPO supports is reached
0x4D96 Invalid NPO subcommand

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0x4D97 Invalid NPO command line switches

0x4D98 Invalid NPO command line switches value.
0x4D99 LUNs have to be specified by WWNs or LUN numbers
0x4D9A Too few parameters
0x4D9B Too many parameters
0x4D9C Wait for creating archive.
0x4D9D Need to stop NQM first before perform the operation
0x5100 NPO idle state.
0x5101 Remove goal in fallback policy.
0x5102 Delete fallback policy.
0x5103 Class contained.
0x5104 Policy contained.
0x5105 Background class can not be removed.
0x5106 Code maxclasses reached.
0x5107 Code maxpolicies reached.
0x5108 Code maxschedules reached
0x5114 Target already contained.
0x5115 Target not contained.
0x5116 Remove goal in schedule policy.
0x511e NPO running state.
0x511f NPO measuring state.
0x5120 NPO one policy allowed.
0x5121 Set classes to driver.
0x5122 Class has no goal.
0x5123 Class already contained.
0x5124 Class not contained.
0x5125 Modify fallback policy.
0x5133 Policy not contained.
0x5135 Event already contained.
0x513e No active policy.
0x513f Error ZIP.
0x5140 File not found.
0x5141 Archive creator busy.
0x5142 Delete archive.
0x5143 Archive not created.

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0x5149 Null digest.

0x514a Null persistent content.
0x514b Read persistent file.
0x514c Update persistent file.
0x5154 Class does not exist.
0x5155 Policy is active.
0x5156 Code maxclassinapolicy reached.
0x515f Class running.
0x5160 Code maxluninaclass reached.
0x5161 Code maxsgiinaclass reached.
0x5162 Invalid WWN.
0x5163 Class measuring.
0x5164 Public lun does not exist.
0x5166 Not accessible or invalid WWN string.
0x5165 SG does not exist.
0x516a Class invalid goal type.
0x5170 Policy does not exist.
0x5171 Schedule running.
0x5172 Schedule conflict.
0x517b SP degraded.
0x517c Class IO overlap.
0x517d Redundant string.
0x5185 Policy incomplete.
0x5186 Policy broken.
0x518f Null string.
0x5190 String limit.
0x51e0 Fail converge.
0x51e1 Goal attained.
0x51e2 Converge then fall.
0x51e3 Disable fallback.
0x51e4 Suspend event.
0x51e5 Fallback LUN unbound.
0x51fe Invalid input.
0x51ff Unknown exception.
MirrorView error codes
0x4DA0 Invalid Sync Mirror command

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0x4DA1 Invalid Async Mirror command

0x4DA2 Sync Mirror feature object is not available
0x4DA3 Async feature object is not available
0x4DA4 Sync enabling software is not installed
0x4DA5 Async enabling software is not installed
0x4DA6 Unexpected Sync Mirror error occur
0x4DA7 Unexpected Async error occur
0x4DA8 No available LUs for mirroring on the system.
0x4DA9 Specified LU is not available for cloning.
0x4DAA Specified mirror source is not available.
0x4DAB Mirrorview requires same lun size on mirrored images
0x4DAC LUN is in a storage group.
0x4DAD Multiple error occurs.
0x4DAE intentlog allocate error
0x4DAF intentlog deallocate error
0x4DB0 disablepath error
0x4DB1 Layered driver cannot be added to LU stack
0x4DB2 Adding a layered driver to LU stack failed
0x4DB3 Removing a layered driver to LU stack failed
0x4DB4 Mirror cannot be activated
0x4DB5 The mirror cannot be deactivated (not active)
0x4DB6 Error on fracture image
0x4DB7 Error on sync image
0x4DB8 Error on promote image
0x4DB9 Requested image wasn't found/didn't exist
0x4DBA Error on remove image
0x4DBB Error on specified LU is used by other feature and can not be
chosen as mirror LU
0x4DBC Can not perform create, add secondary image or allocate WIL on a
LU while it is migrating
0x4DBD Can not perform setfeature on a LU while it is private
0x4DBE Image not valid
MirrorView/A error codes
0x4f40 Generic Exception.
0x4f41 Mirror length name exceeds max.

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0x4f42 Mirror name already used.

0x4f43 Mirror invalid number of LUs.
0x4f44 Mirror group name length exceeds maximum.
0x4f45 Mirror group name already used.
0x4f46 Can not add driver.
0x4f47 Can not remove driver.
0x4f48 SP not primary or controlling.
0x4f49 Mirror group name invalid characters.
0x4f4a LU participating in mirror.
0x4f4b Mirror Poll failed
0x4f50 LU not available
MirrorView/S error codes
0x5040 Generic exception.
0x5041 Mirror poll failed.
0x5042 Mirror name length exceeds max.
0x5043 Mirror name already used.
0x5044 Mirror invalid number of LUs.
0x5045 Mirror group name length exceeds maximum.
0x5046 Mirror group name already used.
0x5047 Mirror luns not ready.
0x5048 Mirror secondary already exists.
0x5049 Mirror secondary same as primary.
0x504a Mirror primary is rolling back.
0x504b Mirror group name invalid.
0x504c Mirror group description invalid.
0x504d WIL metalun not supported.
0x504e LU not supported
0x504f WIL Thinlun not supported
0x5050 WIL private lun not supported
MirrorView consistency group error codes
0x5340 The maximum number of groups is already defined.
0x5341 Unable to locate the specified group
0x5342 The following group cannot be destroyed because it still has mirror
members:
0x5343 Unable to locate the specified mirror
0x5344 This mirror cannot be added to the group because it does not have
exactly 1 secondary image.

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0x5345 Either the -remoteuid or -remoteaddress switch must be used

because this mirror has more than 1 secondary image.
0x5346 The remoteuid cannot be the same the array on which the group
resides.
0x5347 The mirror has no images on the specified remote array.
0x5348 The mirror is already a member of a group, so it cannot be added
to this one.
0x5349 The remote image specified does not reside on the same array as
the rest of the group's members.
0x535A Specified mirror is not a member of the group.
0x535B The specified missing mirror is not a member of the group.
0x535C Group name is already used.
iSCSI (connection) error codes
0x5200 Redirector error not local.
0x5201 Feature is not enabled.
0x5202 Duplicate user account full.
0x5203 Portid is invalid.
0x5204 Port contains a portal.
0x5205 Portal IP is not unique
0x5206 Portal gateway unreachable.
0x5207 Invalid groupname non unique.
0x5208 Local user exists.

0x5209 Invalid account non unique.

0x520a Ping start error.
0x520b Invalid command Id.
0x520c Destroy portal group non empty.
0x520d No ports found.
0x520e Invalid SP ID.
0x520f Feature not located.
0x5210 Get parameter by name failure.
0x5211 Invalid hexpassword length.
0x5212 Invalid hex password char.
0x5213 Route feature is not enabled.
0x5214 Route add failure.
0x5215 Duplicate route entry.

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0x5216 Required network value dest.

0x5217 Required network value mask.
0x5218 Required network value GW.
0x5219 Required network value INTF.
0x521a Required meric value.
0x521b Route non persistent.
0x521c Gateway unreachable.
0x521d Invalid mask.
0x521e Invalid source address.
0x521f Invalid gateway address.
0x5220 Invalid dest address.
0x5221 Invalid dest mask values.
0x5222 Invalid dest mask combo.
0x5223 Invalid interface address.
0x5224 No interface found.
0x5225 No interface for GW found.
0x5226 No gateway found.
0x5227 No sourcemask found.
0x5228 ISNS feature is not enabled.
0x5229 WSA internal error.
0x522a Connect timeout.
0x522b Connect refused.
0x522c Connect unreachable.
0x522d Connect failed.
0x522e Internal COM error.
0x522f Add server Dup failure.
0x5230 Get server list PSM failure.
0x5231 Add Server PSM failure.
0x5232 Delete Server failure.
0x5233 Delete Server PSM failure.
0x5234 Set primary server failure.
0x5235 Set primary server PSM failure.
0x5236 Get on tag physical port failed.
0x5237 Required network value IPAddress.
0x5238 ISNS no context entry found.
0x5239 Unknown ping error.

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0x523a Ping timeout.

0x523b TR needs fragmentation.
0x523c Invalid MTU arguments.
0x523d Invalid traceroute arguments.
0x523e Invalid MTU NIC.
0x523f Invalid Zone_auth usage
0x5240 iSCSI_password violation
0x5241 iSCSI account violation
0x5242 Duplicate user account
0x5243 Initiator is not enabled
0x5244 Invalid ZGA auth usage
0x5245 Zonepath not valid for zone
0x5246 No port keys found
0x5247 No FE ports found
0x5248 IP Address incompatible protocol
0x5249 Required network value IPAddress (IPv6 or IPv4)
0x524a IP address not supported for operation
0x524b Invalid destination IP
0x524c Network port reference required
0x524d iSCSI node reference required
0x524e Virtual port reference required
0x524f Invalid Network Port reference
0x5250 Invalid iSCSI Node reference
0x5251 Invalid Virtual Port reference
0x5252 Invalid IP Assignment reference
0x5253 Invalid Portal Group reference
0x5254 Invalid Portal reference
0x5255 Invalid Network Port reference. The specified port is not an iSCSI
port
0x5256 Request not supported
0x5257 Multiple connections not supported.
0x5258 Cannot create more Portal Groups for the specified virtual
0x5259 The TCP port for the iSCSI portal is not settable
0x525a iSCSI connections to other storage systems exist from this virtual
port. Delete not allowed when connections exist. The connections
must be removed prior to this operation.

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0x525b Virtual port cannot be deleted because it has registered initiators or

active logins.
0x525c Unable to modify the authentication settings.
0x525d Unable to set the iSCSI TCP port number.
0x525e Input physical/virtual port lists are invalid.
0x52e3 Virtual port requires tagging.
0x52e4 Duplicate VLAN ID.
0x52e5 Max virtual ports limit reached.
0x52e6 VLAN tagging not supported.
0x52e7 DHCPV4 not supported.
0x52e8 DHCPV6 not supported.
0x52e9 IPV6 not supported.
0x52ea VLAND ID required.
0x52eb VLAND ID cannot be specified while disabling VLAN tagging.
0x52ec Invalid VLAND ID.
0x52ed Internal Error. IPParam -Virtual Port mismatch.
0x52ee Unable to locate IPv4 settings for the virtual port.
0x52ef Unable to locate IPv6 settings for the virtual port.
0x52f0 Invalid IPv4 address mode.
0x52f1 IP address and subnet mask must be specified.
0x52f2 IP address and subnet mask cannot be set when the address
mode is not static.
0x52f3 Invalid IPv4 address.
0x52f4 Invalid IPv4 subnet mask.
0x52f5 Invalid IPv4 gateway.
0x52f6 Invalid IPv6 address mode.
0x52f7 Invalid IPv6 network prefix length.
0x52f8 Invalid IPv6 network prefix.
0x52f9 Invalid IPv6 gateway.
0x52fa Invalid lifetime for IPv6 address.
0x52fb The virtual port must have at least one valid IP address.
0x52fc Unable to set the properties for the network port. See SP event log
for details.
0x52fd Unable to set the properties for the virtual port. See SP event log
for details.
0x52fe Netsh internal error.
0x52ff Helper request internal error.

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0x5320 Invalid connection command.

0x5321 Connection feature object is not available.
0x5322 Connection enabling software is not installed.
0x5323 Unexpected connection error occurred.
ISNS error codes
0x53D0 Invalid Isns command.
0x53D1 Isns feature object is not available.
0x53D2 Isns enabling software is not installed.
0x53D3 Isns unexpected errors occurred.
LUN migration error codes
0x5300 Lun migration invalid command.
0x5301 Lun migration feature not available.
0x5302 Lun migration feature not supported.
0x5303 Lun migration execute error.
0x5304 Lun migration spec migration not available.
0x5305 Lun migration spec source not available.
0x5306 Lun migration base can not be hot spare.
0x5307 Lun migration spec dest not available.
Arrayconfig error codes
0x5420 CLI utility capture feature not available.
0x5421 CLI-capture execute error.
0x5422 Duplicate feature not available.
0x5423 Duplicate execute error.
0x5424 Invalid command.
0x6100 Generic exception.
0x6101 Duplication in progress.
0x6102 Duplication in progress in Peer.
0x6103 Duplication not in progress.
0x6104 Error accessing status.
0x6105 Capture in progress in Peer.
0x6106 Capture peer form exception.
0x6508 Fix unavailable.
0x6509 Rule exception.
0x650a Access level violation.
0x650b Dependencies not met.

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0x650c Rule run exception.

0x650d Enumerate instances not supported.
0x650e Task still running.
0x650f Task limits reached.
0x6510 Inconsistent packages.
0x6511 Single task limit.
0x6512 Redirect
Event Monitor (emconfig) error codes
0x5700 EMCONFIG code get usage.
0x5701 EMCONFIG code invalid argument.
0x5702 EMCONFIG code too few parameters.
0x5703 EMCONFIG code too many parameters.
0x5704 EMCONFIG code bad first option.
0x5705 EMCONFIG code unknown option.
0x5706 EMCONFIG code can load file.
0x5707 EMCONFIG code inaccessible cmd.
0x5708 EMCONFIG code not supported.
0x5709 EMCONFIG code command not valid.
0x570A EMCONFIG code EMSA not found.
0x570B EMCONFIG code EMSA save config failed.
0x570C EMCONFIG code invalid template name.
0x570D EMCONFIG code classic subcmd parse success.
0x570E EMCONFIG code classic subcmd parse Failure.
SnapView error codes
06200 Generic Exception.
0x6201 Poll failed.
0x6202 Session name too long.
0x6203 LU is rolling back.
0x6204 Invalid LU for session.
0x6205 Snapshot name too long.
0x6206 Snapshot name exists.
0x6207 Maximum SLUs for TLU.
0x6208 No LUN found.
0x6209 Lu is private.
0x620A Can not add driver.
0x620B Illegal owner.

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0x620C Rollback not in progress.

0x620D Rollback in progress.
0x620E Rollback not supported.
0x620F Can not rollback clone mirror prevented.
0x6210 No TLU for SLU.
0x6211 Session not found.
0x6212 Session transitioning.
0x6213 Region not found.
0x6214 Sessions exceeded for SLU.
0x6215 Sessions active.
0x6216 San copy remove error.
0x6217 LU in user VA.
0x6218 SLU active.
0x6219 No cache LUs to add.
0x621A No cache LUs to remove.
0x621B Maximum cache luns exceeded.
0x621C Invalid LU to remove from cache.
0x621D LU already in cache.
0x621E Invalid LU to add to cache.
0x621F Can not rollback active san copy.
0x6220 San copy active.
0x6221 There is an active SAN Copy session operating on a LUN in the
SnapView session. Please wait for it to complete before attempting
to roll back this session.
LDAP error codes
0x6300 Maximum number of server exists.
0x6301 Server IP exists.
0x6302 Error occurred saving server config.
0x6303 Destroy server with role mapping.
0x6304 CSO error.
0x6305 Invalid role mapping name.
0x6306 Can not update role mapping.
0x6307 Invalid role mapping type.
0x6308 Invalid role mapping request.
0x6309 Internal provider error.

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0x630A Maximum number of group mapping exists.

0x630B Maximum number of User mapping exists.
0x630C Exceeded maximum number of group mapping.
0x630D Exceeded maximum number of user mapping.
0x630E Role mapping does not exist.
0x630F Role mapping already exists.
0x6310 Invalid protocol type.
0x6311 Invalid server type.
0x6312 Invalid IP address.
0x6313 Invalid role.
0x6314 Zipping configuration files.
0x6315 Propagating configuration files.
0x6316 Unzipping configuration files.
0x6317 Retrieving configuration files.
0x6318 Empty configuration files.
0x6319 Copying configuration files.
0x6312 Invalid IP address.
0x631A Deleting configuration files.
0x631B Configuration file does not exist.
0x631C Failed to save file to local
0x631D LDAP feature not initialized.
0x631E Can not contact authentication server.
0x631F LDAP set options failed.
0x6320 LBER set options failed.
0x6321 LDAP initialized failed.
0x6322 LDAP invalid protocol.
0x6323 LDAP missing server certificate.
0x6324 LDAP missing APP bind DN PW.
0x6325 LDAP simple bind failed.
0x6326 LDAP search failed.
0x6327 LDAP non unique user id.
0x6328 LDAP no user searchpath.
0x6329 LDAP bind password decryption failed.
0x632A LDAP user does not exist.
0x632B Invalid server config.

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0x632C Cannot add a security administrator mapping because that role is

not supported by all nodes in the domain.
0x632D LDAP timeout.
0x632E LDAP invalid credentials.
0x632F LDAP server down.
0x6330 LDAP authentication error.
0x6331 Cannot add a replication role mapping because that role is not
supported by all nodes in the domain.
0x6332 Cannot add a local replication role mapping because that role is
not supported by all nodes in the domain.
0x6333 Cannot add a replication/recovery role mapping because that role
is not supported by all nodes in the domain.
MetaLUN error codes
0x4D80 Invalid MetaLUN command.
0x4D81 MetaLUN feature object is not available
0x4D82 MetaLUN feature is not enabled
0x4D83 Unexpected error occurred during MetaLUN command execution
0x4D84 Specified MetaLUN is not available
0x4D85 Specified base LU is not available.
0x4D86 Specified LU is not available.
0x4D87 Destroy multiple ALUs failed.
0x4D88 Destroy multiple ALUs was only partially successful.
Portal Errors
0x5440 Portal invalid command
0x5441 Portal feature not available
0x5442 Portal execute errors
BAD Block reporting (BRT) Error Plugin Errors
0x5600 BRT code not accessible.
0x5601 Invalid not enough parameters.
0x5602 BRT code invalid command.
0x5603 BRT code invalid date format
0x5604 BRT code invalid end date.
0x5605 BRT code no bad blocks.
0x5606 BRT code output file could not be created
0x5607 BRT code invalid input file.
0x5608 BRT code Invalid file could not be opened.

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0x5609 BRT code clean failed in LUNs.

0x560a BRT code error getting events.
0x560b BRT code incorrect input file.
0x560c BRT code unknown exception.
0x560d BRT code success with errors.
0x560e BRT code clean session timeout.
Power Saving Errors
0x4D2A Valid values for power saving setting are on and off
0x4D2B Power savings is not supported on the targeted system
Lockbox Errors
0x6A0D Failed to delete
0x6A0E Failed to close
0x6A0F Failed to retrieve
0x6A10 Failed to store
0x6A11 Failed to remove
0x6A12 Environment un-initialized
0x6A13 Lockbox type unsupported
0x6A14 Failed to open
0x6A15 Lockbox already open
0x6A16 Failed to create
0x6A17 Lockbox open option unsupported
0x6A18 Lockbox not open
0x6A19 Transaction failed
0x6A1A Bundle not committed
0x6A40 Already exists
Server Errors
0x7800 Poll VMware ESX success
0x7801 Poll VMware ESX failure
0x7802 Poll VMware VC success
0x7803 Poll VMware VC failure
0x7804 Poll agent success
0x7805 Poll agent failure
0x7806 Unknown exception
0x7807 Read virtual config from PSM failure
0x7808 Poll servers failure
0x7809 Poll servers success

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0x780a Initialization virtual config in PSA failure

0x780b Connection failure not VMware VC
0x780c Connection failure not VMware ESX
0x780d Poll VMware ESX auto push success
0x780e Poll VMware ESX auto push failure
0x7900 Command not supported
0x7901 No ESX server connection
0x7902 Server not exist
0x7903 Not VC
Event Monitor CLI Errors
0x5460 Info
0x5461 Execute error
0x5462 Feature not available
0x5463 No system
0x5464 No portal
0x5465 No host agent
0x5466 Portal config already assigned
0x5467 No portal config
0x5468 Portal config not highest version
0x5469 No centralized monitor
0x546a No distributed monitor
0x546b No EMSA
0x546c Illegal template name
0x546d Template already exists
0x546e Template not applied
0x546f System not monitored
0x5470 Cannot get EMSA config
0x5471 Cannot update EMSA config
0x5472 New template name exists in database
0x5473 New template name exists in config
0x5474 Cannot delete call home template
0x5475 Delete template overtime
0x5478 Cannot get heartbeat properties
0x5479 Cannot get navi heartbeat feature object
0x5481 Invalid command

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0x5482 Illegal template file

0x5483 Cannot upload file
0x5484 Cannot download file
0x5485 No file path
0x5486 Template file already exist
Heartbeat Errors
0x2011 The array is alive. The heartbeat event is generated once every %d
day(s) on %02d:%02d
0x6121 Heartbeat feature has been enabled
0x6122 Heartbeat feature has been disabled
0x6123 Heartbeat interval is changed to %d day(s)
0x6124 Heartbeat timestamp is changed to %02d:%02d:%02d
0x6125 The first heartbeat event time is changed to %02d/%02d/%4d
%02d:%02d:%02d

Unisphere Server Utility

Server Utility can be forced to use a public IP to register the storage
system by setting the environment variable
EV_AGENTID_DIRECTORY to point to the directory where the
agentID.txt file is saved.

Local hostname to IP address resolution requirement

The Server Utility update command will fail if the hostname is
mapped to the loopback address (127.*.*.*).

Server Utility – HAVT Tool

The HAVT tool is supported on these fibre-attach platforms:
 HP-UX (11.23, 11.31 IA 64 and PARISC)
 Solaris 9, 10 and 11 Express
 Microsoft Windows 2003 (SP2), Windows 2008, Windows 2008
R2, Windows 2008 R2(SP1), Windows 2008 Core Server,
Windows 2008 R2 Core Server and Windows 2012 Server
 AIX 6.1 and 7.1
 Linux Red Hat Enterprise Versions 4, 5 and 6
 Oracle Enterprise LINUX Versions 4.x , 5.x , and 6.x
 SuSE Enterprise Server Versions 9, 10 and 11
 AsianUX Versions 3 and 4

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The HAVT tool is supported on these iSCSI-attach platforms:

 Microsoft Windows 2003, 2008, and 2012
 Red Hat Enterprise (RHEL) 4, 5, and 6
 SuSE Enterprise (SLES) 9, 10, and 11
 AsianUX 3 and 4
 AIX 6.1 and 7.1
 HP-UX 11.23 and 11.31
 Solaris 9, 10 , and 11 Express
 QLogic 4010, 4060/4062, and 4050/4052 HBAs are supported
on iSCSI Linux and Windows systems.

Retrieving HAVT report files

Files uploaded to the storage system may be retrieved using the
Navisphere Secure CLI managefiles command.

HAVT report files can grow to over 1 MB

One of the Server Utility screens states that the size of HAVT report
is usually less than 100 KB. This is not accurate. Depending on the
size of the configuration, the report file can grow to over 1 MB.

To gather QLogic iSCSI HBA information for HAVT reports

QLogic iSCSI CLI must be installed.

Certificate verification
Certificate verification does not support MD5 certificates.

HAVT report not displayed as expected

In some cases, the HAVT report is displayed as a simple HTML
page rather than in tabbed table format. To fix this:
1. Check the browser for an Active Content Blocked information
bar or dialog box. Click the information bar or dialog box and
select Enable Blocked Content.
2. Make sure that JavaScript is enabled in the browser.

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AIX Technical notes

AIX - Host Agent

Installing the Host Agent
On AIX systems, you must use the inutoc command to create a
.toc file before you install the Unisphere Host Agent. Type the
following three commands at the command line prompt to create
the .toc file:
cd /usr/sys/inst.images
rm .toc
/usr/sbin/inutoc

Making sure the Host Agent stops

When you use the rc.agent stop command to stop the Host
Agent, it may not stop. To ensure the agent has stopped, type:
ps –e | grep agent
(This returns the PID of the process)
kill –9 <PID>

Unisphere Host Agent failing or causing core dump on AIX 6.1 and
above
When executing 32-bit version of the Host Agent on 64 bit versions
of AIX 6.1 and later, the Host Agent would receive only 256MB per
each allocated shared memory segment, which is not sufficient.
Due to this, whenever the Host Agent exceeds the size, kernel
generates SIGSEGV (signal-11) which terminates the process and
causes Host Agent to fail or a core dump.
Follow these steps on 64 bit AIX 6.1and above:
1. Go to the Host Agent installation directory:
cd /usr/lpp/UNIAGENT/

2. Take backup copy of the existing Host Agent executable:

cp -p hostagent hostagent_org
3. Run the following command to update the Host Agent
executable.
/usr/bin/ldedit -b maxdata:0x30000000 hostagent

4. ldedit command will report status on success.

/usr/bin/ldedit: File hostagent has been updated.
5. Start the Host Agent.

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AIX Array Initialization Tool

The AIX Array Initialization Tool is no longer distributed.
Modified the install script for Host Agent and SecureCLI
It now uses executables from the /usr/sbin directory instead of
the /etc directory. This eliminated the need for the
bos.compat.links package that linked executables from /etc to
/usr/sbin.

AIX — Utilities
Upgrade AIX runtime environment to version 8 or later
AIX runtime environment (rte) should be at version 8 or later. By
default, AIX 5.3 comes with default runtime environment 6. You
must install xlc.rte.aix50.feb2007.ptf from following location:
http://www-
01.ibm.com/support/docview.wss?rs=2239&context=SSJT9L&dc=
D400&uid=swg24015076&loc=en_US&cs=UTF-8&lang=en

HPUX technical notes

HPUX — Host Agent

Host Agent defaults failover mode to PNR
The Host Agent default failover mode that is registered is 1(PNR).
On an HP-UX 11.31 system, you need to modify the agent.config
file with OptionsSupported ArrayType. Otherwise, if the Host
Agent and/or the host are restarted, the Host Agent will register
PNR as the failover type. As a result, DU events can occur in
certain situations.

Secure CLI
Installing Secure CLI client
Follow these steps to install Secure CLI client on HPUX systems in
"Low" security mode:
1. Uninstall any currently installed version of the Secure CLI
client.
2. Run the command:

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swinstall -s <full path to secure cli dep package> -x

ask=true \*

3. At the prompt Please enter the verifying level

(low|medium|l|m) to set? enter “low”.

Linux technical notes

Host Agent
IA-64 Red Hat Enterprise Linux 4.0 installation
If you get errors while trying to install Unisphere packages on an
IA-64 host, install the IA-32 Execution Layer and required 32-bit
compatibility packages for runtime support for 32-bit application.
Refer to the following procedure from Red Hat:
http://www.redhat.com/docs/manuals/enterprise/RHEL-4-
Manual/release-notes/as-itanium/
Red Hat Enterprise Linux-4 for the 64-bit Intel-Itanium2
architecture includes runtime support for 32-bit applications
through Intel's IA-32 Execution Layer.
The IA-32 Execution Layer is provided on the Extras disk for the
Intel-Itanium2 architecture. In addition, a set of 32-bit libraries and
applications are provided on a separate 32-bit Compatibility-Layer
disk.
Together, the IA-32 Execution Layer and 32-bit compatibility
packages provide a runtime environment for 32-bit applications on
the 64-bit native distribution.
To install the IA-32 Execution Layer and required 32-bit
compatibility packages, follow these steps:
1. Install Red Hat Enterprise Linux 4 for the Intel-Itanium2
architecture.
2. During the first system boot, the Additional CDs screen
prompts you to insert the Red Hat Enterprise Linux Extras CD.
Insert the CD (on which the ia32el package is located) and click
Install if you wish to run 32-bit applications.
3. When prompted, choose Misc from the available choices to
install the ia32el and ksh packages.
4. Click Details to verify the selection of packages to be installed.
At this point the ia32el package will start itself as a service.
5. After the installation of the packages completes, the system will

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prompt you again with the same Additional CDs screen as

during installation.
6. At this point you can select to install compatibility libraries by
inserting the 32-Bit Compatibility Layer disk and selecting
Install.
7. Select all of the packages, or the particular packages required,
in order to provide runtime support for your 32-bit
applications.
8. To verify the installation of the 32-bit compatibility layer and
libraries after installation, verify that the /emul directory has
been created and contains files.
9. To verify that the 32-bit compatibility mode is in effect, type the
following in a shell prompt: service ia32el status
IA-64 Red Hat Enterprise Linux 5.0 installation
If you get errors while trying to install Unisphere packages on an
IA-64, install the IA-32 Execution Layer and required 32-bit
compatibility packages to provide runtime environment support
for 32-bit applications on ia64. Please refer to the following
procedure from Red Hat:
https://www.redhat.com/docs/manuals/enterprise/RHEL-5-
manual/release-notes/RELEASE-NOTES-ia64-en.html
The IA-32 Execution Layer is provided on the Supplementary CD
for the Intel-Itanium2 architecture. In addition, a set of 32-bit
libraries and applications are provided on a separate 32-Bit
Compatibility Layer CD.
Together, the IA-32 Execution Layer and 32-bit compatibility
packages provide a runtime environment for 32-bit applications on
the 64-bit native distribution. To install the IA-32 Execution Layer
and required 32-bit compatibility packages, follow these steps:
1. Insert the Red Hat Enterprise Linux 5 Supplementary CD,
which contains the ia32el package.
2. After the system has mounted the CD, change to the directory
containing the Supplementary packages. For example:
cd /media/cdrom/Supplementary/
3. Install the ia32el package:
rpm -Uvh ia32el-<version>.ia64.rpm

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 Technical notes

Where <version> is the corresponding version of the ia32el

package to be installed.
4. Eject the Supplementary CD:
eject /media/cdrom
5. To verify the installation of the 32-bit compatibility layer and
libraries after installation, verify that the /emul directory has
been created and contains files.
6. To verify that the 32-bit compatibility mode is in effect, type the
following in a shell prompt: service ia32el status.
7. At this point, you can install compatibility libraries by inserting
the 32-Bit Compatibility Layer CD. You can select to install all
packages available on the CD, or you can select the particular
packages required to provide runtime support for your 32-bit
applications.
Registration failures (not enough devices)
The default number of sg devices installed on both Red Hat and
SuSE systems (16 entries) may not be enough, and as a result some
of the paths may not be registered. To fix this problem, create an
adequate number of these sg entries. The system administrator can
use the following script (or its equivalent) to create these entries:
#!/bin/bash -
x=0
while (($x < 256))
do
y=$((x++))
fname="/dev/sg"$y
echo mknod $fname c 21 $y
mknod $fname c 21 $y
done

New location for Host Agent start/stop script

The location of the Host Agent start/stop script location has
changed. For all versions of Linux, the script is in
/etc/init.d/hostagent.

Windows technical notes

Windows — Host Agent

Installing a new Host Agent uninstalls a previously installed agent
When the agent is installed, any previously installed agent will be
uninstalled as part of the new agent installation process.

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Technical notes

Auto-detect
The Host Agent configuration file should not contain any ATF,
PowerPath or standard device entries for CX, CX3, or AX storage
systems. The auto-detect feature of the remote agent configurator
does not detect CX, CX3, and AX storage systems.
Veritas Storage Foundation for Windows
If Veritas Storage Foundation for Windows is present on a
Windows Server 2003 host, you must manually register the server.

Windows – Server Utility

Server utility not able to detect correct paths with MPIO enabled on
Win2008 R2 server.
Windows User Account Control (UAC)- A user account may have
administrator privileges assigned to it, but applications do not inherit
those privileges by default, resulting in a reduced privilege environment
even under an Administrator account. The Server Utility should be
configured to always run as an Administrator beforehand or the user
explicitly should start the Server Utility using the Run as administrator
Windows option.
To mark an application to always run as an administrator, perform
the following steps:
1. On the Start menu, locate the program that you want
to always run as an administrator.
2. Right-click the application’s shortcut and then click
Properties.
3. In the Properties dialog box, click the Compatibility
tab.
4. To apply the setting to the currently logged-on user,
select the Run This Program As An Administrator
check box, and then click OK.

Windows — CLI
Unable to add iSCSI host or host appears multiple times in iSCSI
configurations
If you cannot add an iSCSI host to a storage group or the iSCSI host
appears multiple times in the CLI portlist command, it may be
due to incorrect handling of case in the Microsoft Initiator.

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 Technical notes

If you manually registered an iSCSI initiator and then restarted the

Host Agent, you may experience these problems. If you have
capital letters in the hostname, follow these steps to resolve the
issue:
1. Start the iSCSI initiator applet in the Control Panel on your
host.
2. Select the Initiator Settings tab.
3. Select the Change button at the bottom of the dialog box. This
will change the iSCSI name to lowercase.
4. Using CLI, remove the manually created initiator record.
5. Reboot the host or restart the Host Agent to push the initiator
to the storage system.
If this does not solve the issue, contact Microsoft for corrective
action.

Clusters
EMC recommends that you place all shared disks (LUNs),
including the quorum disk, into the same storage group.

Host agent iSCSI support

The Host Agent will not detect iSCSI storage systems connected to
it during the system startup. After the host reboot, agent will do a
rescan after 10 minutes, and during that time it will detect all iSCSI
storage systems connected to it and register them.

VMware technical notes

For ESXi 4 and ESX 4.x, registration of the CLARiiON storage
system will happen automatically when the ESX server reboots or
when you rescan server host bus adapters. Manual registration is
not necessary.
Unisphere Server Utility is not supported on VMware Guest OS.

Navisphere Secure CLI support

 You can run the Navisphere Secure CLI on both the ESX
Service Console and the VMware Guest OS.
 The Secure CLI is supported in the following Virtual Machines:
Windows Server 2003 (SP2), Windows 2008 (32 and 64 bit),
Windows 7, Windows XP, Windows Server 2012, Windows 8,

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Documentation

Solaris, and Linux.

Unisphere Host Agent support

Following are the limitations of the Host Agent:
 The Host Agent is not supported on VMWare ESX servers.
 The Host Agent is supported in the following VMware Guest
OS: Windows Server 2003(SP2), Windows 2008(32 and 64 bit),
Windows XP, and Windows 7, Windows Server 2012, and
Windows 8.

Unisphere Storage System Initialization Utility

 Storage System Initialization Utility is not supported on
VMWare ESX servers.
 The Storage System Initialization Utility is supported in the
following VMware Guest OS: Windows Server 2003(SP2),
Windows 2008(32 and 64 bit), Windows 7, Windows XP,
Windows Server 2012, Windows 8, Solaris, and Linux.

Documentation
EMC provides the ability to create step-by-step planning,
installation, and maintenance instructions tailored to your
environment. To create VNX customized documentation, go to:
https://mydocs.emc.com/VNX.
For the most up-to-date documentation and help go to EMC Online
Support at https://Support.EMC.com.

Documentation Updates

Unisphere Data Protection Resources window Online Help (566622)

The online help of the Data Protection Resources window in
Unisphere is incomplete. The correct field descriptions are:

LUN Snapview Snapshot Number of LUNs on the selected system that have one or
sessions more user-created snapshot sessions.
Clone sources Number of LUNs on the selected system that have one or
more clones.
Mirror sources Number of LUNs on the selected system that have
(Asynchronous) MirrorView/A mirrors, including mirrors that are part of

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 Software media, organization, and files

asynchronous groups.
Mirror sources Number of source LUNs on the selected storage system
(Synchronous) that have MirrorView/S mirrors, including mirrors that are
part of synchronous groups.
SAN Copy sessions Number of LUNs on the selected storage system that have
one or more user-created SAN Copy sessions.
LUN Primary Snapshot Number of LUNs on the selected system that are used to
sources create snapshots.

Compression operations limits

The limits for compression operations are outdated in the
Unisphere Online Help. Please refer to the Block Compression for
VNX Release Notes for the updated limits.

Software media, organization, and files

Updated versions of Unisphere, Host software, and Utilities are
available on EMC Online Support at http://Support.EMC.com.

Installation
For information on installing Unisphere server software, Host
software, and Utilities, refer to https://mydocs.emc.com/VNX/.
Select Install or update server software under Server tasks and
select Update Unisphere server software.
Unisphere Quality of Service Manager (QoS) and Unisphere
Analyzer software are preloaded on all storage systems with the
OE bundles. Enabler packages are usually installed when the
storage system is set up at your site. To install or update QoS in an
existing storage system, select the Software tab in the Unisphere
Service Manager (USM). Installed enablers will remain on the
system through an upgrade. You can download USM from EMC
Online Support. To use QoS or Analyzer, refer to the Unisphere
Online Help or download the EMC VNX Command Line Interface
(CLI) Reference for Block available on EMC Online Support.
You can use QoS or Analyzer in a client mode (off-array) mode to
view QoS archives. Follow the instructions in Setting Up a Unisphere
Management Station, available on EMC Online Support, to set up a
management station. You do not need to install the enabler on the
Unisphere management station in order to view QoS archives.

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Installation

SecureCLI Interactive Install

The SecureCLI contains the (CV) Certificate Verification Security
Process. The certificate verification security level can only be set
during the SecureCLI install process. By default, the SecureCLI
certificate verification security level is set to medium during the
install process.
To change the certificate verification level after the SecureCLI has
been installed onto the host system, the user must uninstall the
SecureCLI and reinstall the SecureCLI with the appropriate setting.
To install the SecureCLI with the Certificate Verification Security
level set to medium, follow the host system platform default
method.
To install the SecureCLI with the Certificate Verification Security
level set to "low", follow these steps for the host system platform.
1. AIX
a. Run smit.
b. Enter the path to the SecureCLI lpp package.
c. Execute process.
d. Follow the install process prompts.
2. HP-UX
a. Run the command .swinstall -s <full path to
SecureCLI dep package> -x ask=true \*
b. When prompted, Please enter the verifying level
(low|medium|l|m) to set, enter the appropriate setting
level.
3. Solaris
a. Run the command pkgadd -d <path to the SecureCLI
pkg package>
b. Follow install process prompts.
4. Linux
a. Run the command rpm -ivh <full path to SecureCLI
.rpm package>
b. Run command /opt/emc/uemcli-
<VERSION>/bin/setlevel.sh low|medium|l|m to set
the security level before you proceed.

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 Installation

c. In case of any failure while setting security level, error log

will be stored at /opt/emc/uemcli-
VERSION/bin/setlevel.log.

SecureCLI Non - Interactive Install

1. Solaris
a. To support the non-interactive (silent) install, a response
file that contains the user input to be used by pkgadd
command must be supplied. The pkgask command is used
to generate the response file as below.
b. Command to create the response file: pkgask -d
<packagefile> -r <responsefile>
c. After following the prompts, the above command will
produce a response file with the following content.
#SECURITY_LEVEL (can be "low" or "medium" or null
(empty string))
SECURITY_LEVEL=medium
RELEASE_BASE_DIR=/opt/Navisphere

Create an installation administration file, admin, to be used

in place of the default administration file with following
content. This admin file will be used to install the
SecureCLI packages non-interactively along with the
response file.
#ident "@(#)default 1.4 92/12/23 SMI "/* SVr4.0
1.5.2.1 */
mail=
instance=unique
partial=nocheck
runlevel=nocheck
idepend=nocheck
rdepend=nocheck
space=nocheck
setuid=nocheck
conflict=nochange
action=nocheck
basedir=default

d. Use the pkgadd command to perform non-interactive

(Silent) installs the packages as given below.
# pkgadd -d <packagefile>-r <responsefile> -a <adminfile>

2. HP-UX
On HP-UX, the SecureCLI packages can be installed non-
interactively by setting the ask option as false. When these
packages are installed in silent mode, the security level will

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Installation

be set to default medium level.

a. Command to disable user interaction during installation:
# swinstall -s <packagefile> -x ask=false \*
Example:
# swinstall -s /tmp/SecureCLI-HPUX-32-NA-en_US-
7.31.0.3.7-1.dep -x ask=false \*
======= 11/02/10 22:41:15 EDT BEGIN swinstall
SESSION
(non-interactive) (jobid=hp46144-0340)

* Session started for user "root@hp46144".

* Beginning Selection
* Target connection succeeded for
"hp46144:/".
* Source:
/tmp/SecureCLI-HPUX-32-NA-en_US-
7.31.0.3.7-1.dep
* Targets: hp46144:/
* Software selections:
SecureCLI.CLI,r=7.31.0.3.7
* Selection succeeded.
* Beginning Analysis and Execution
* Session selections have been saved in the
file
"/.sw/sessions/swinstall.last".
* The analysis phase succeeded for
"hp46144:/".
* The execution phase succeeded for
"hp46144:/".
* Analysis and Execution succeeded.

Note: More information may be found in the agent log file using the
command "swjob -a log hp46144-0340 @ hp46144:/".

======= 11/02/10 22:41:24 EDT END swinstall SESSION (non-

interactive)
(jobid=hp46144-0340

b. Command to verify the security level:

# /opt/Navisphere/bin/naviseccli security -
certificate -getlevel

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 Troubleshooting and getting help

medium
#uemcli --getSecurityLevel
Security level = medium
3. Linux
a. Create a shell that will
 Install the rpm package onto the system that will run
the command rpm -ivh <full path to SecureCLI
.rpm package>
 Run the command /opt/emc/uemcli-
<VERSION>/bin/setlevel.sh low|medium|l|m to set
the security level.
b. Verify the security level setting by retrieving the error log that
is stored at /opt/emc/uemcli-VERSION/bin/setlevel.log

Troubleshooting and getting help

This section provides specific instructions for contacting EMC
Customer Support and obtaining additional information about
EMC products.

Where to get help

EMC support, product, and licensing information can be obtained
as follows:
Product information
For documentation, release notes, software updates, or for
information about EMC products, licensing, and service, go to EMC
Online Support (registration required) at:
http://Support.EMC.com.
Troubleshooting
Go to EMC Online Support. After logging in, locate the appropriate
Support by Product page.
Technical support
For technical support and service requests, go to EMC Online
Support. After logging in, locate the appropriate Support by
Product page and choose either Live Chat or Create a service
request. To open a service request through EMC Online Support,
you must have a valid support agreement. Contact your EMC Sales
Representative for details about obtaining a valid support

EMC Unisphere 1.3.0.1.0015 Release Notes

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 agreement or to answer any questions about your account.

Note: Do not request a specific support representative unless one has

been assigned to your particular system problem.

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Copyright © 2013 EMC Corporation. All Rights Reserved. Published in the USA.
Published August 2013
EMC believes the information in this publication is accurate as of its publication
date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC
CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY
KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND
SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication
requires an applicable software license.
EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC
Corporation in the United States and other countries. All other trademarks used
herein are the property of their respective owners.
For the most up-to-date regulatory document for your product line, go to the
technical documentation and advisories section on the EMC online support website.

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