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MultiSite Monitor Help

The document provides an overview of the MultiSite Monitor software which enables monitoring power supply sites remotely. It describes the main parts and views of the MultiSite Monitor interface including the map view, inspect views, analyse views and system configuration views.

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Misael C.c

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0% found this document useful (0 votes)

107 views

MultiSite Monitor Help

Uploaded by

Misael C.c

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

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MultiSite Monitor Help

Welcome to MultiSite Monitor

The MultiSite Monitor server-based software enables you to “travel” virtually to any of
your Eltek’s power supply sites around the world, to check their status and green-energy
performances. Also, the MultiSite Monitor software facilitates the comparison of
performances among two or several power sites in the network.

MultiSite Monitor Online Help is designed to help you get started using the MultiSite
Monitor web-based user interface (GUI).
How to Find Topics

Use following buttons on the toolbar

Contents button: a complete list of all topics, in a logical order, like a book’s table of
content

Index button: a complete list of all topics, in alphabetical order, like a book’s index

Search button: enter the word or term you want to find, and a list of topics containing the
term are displayed

Favorites: click this button when you have found a topic that you should want to come
back to at a later stage

Online Help Main Parts

MultiSite Monitor Online Help is divided into the following parts:

•Getting Started
Provides introductory information about MultiSite Monitor. It also includes
explanation of important concepts, system requirements, about the controllers, how
to log in, the program’s access levels, etc.

•Using the MultiSite Monitor Interface

Describes the location of the different elements in the MultiSite Monitor user
interface, the home page window, the window panes, icons, toolbar, etc.
Also, it provides detailed information about the Map View, the Inspect View, the
Analyse View, the System Conf. Views, and other commands

•Functionality Description
Offers an overview of topics with more detailed descriptions of the functionality
implemented in Eltek’s power systems.

•FAQs
where you can find answers to some of the most Frequently Asked Questions about
Eltek’s power systems

•Glossary of Terms
Clarifies expressions, technical terms, functions, etc. used in Eltek’s power systems.

About the MultiSite Monitor Application

The MultiSite Monitor software is a server-based application that provides a platform-

independent graphical user interface (GUI), employed to monitor, inspect, analyse and
configure multiple Eltek power supply systems around the world using a standard Web
browser.

The diagram above shows an example of the infrastructure required to implement the
MultiSite Monitor application.

The customer or owner of the Ethernet network must implement the Ethernet links between
the Eltek’s controllers and the MultiSite Monitor database server (a static IP address for
each site).

All communication between the Eltek’s controllers around the world and the
MultiSite Monitor server may be protected behind a firewall.

Notice:
The MultiSite Monitor software is tested and approved for MS Windows with the latest
versions of the following Web browsers: Microsoft Internet Explorer and Mozilla Firefox.

Other browsers and operating systems may also be used, though faultless behaviour cannot
be guaranteed.
The MultiSite Monitor graphical user interface (GUI) is run on a standard browser, and
consists mainly of 4 user-friendly parts or types of views:

•The Map View

The geographical location of the power system sites

•The Inspect Views

Suitable for daily network operation, when examining the sites’ performances

•The Analyse Views

Suitable for managers who need to compare several sites’ performances, and plan
strategical changes to improve the sites’ performances

•The System Configuration Views

For configuration of the MultiSite Monitor network’s parameters for the power sites,
the site templates, the network’s users, the e-mail reports, the KPI targets, etc.
The Map View

The Map View provides an instant status overview of all networked power sites, and
shows their exact geographical location in a realistic world map.

Each site icon on the map shows graphically whether the power supply system is in
normal, alarm or offline modus. Clicking on the icon, displays the system’s most
important parameters (battery voltage and temperature, load current, solar current, etc.).
Also, you can “open the site” directly on your browser and reconfigure the power system,
as easily as if you were personally at the site yourself.

You can zoom in on the locations to see an Aerial View of the actual site, or a Road View
with the names of the roads and streets that lead to the site.

While using the Map Views, you can also display, at the bottom of the screen, the Alarm
Traps pane to display in real time the alarms (SNMP traps, v2 & v3) that the controllers in
the monitored sites continuously send to MultiSite Monitor. Refer to the “View” button on
the Toolbar ~ Left Side Section (1A).
The Inspect Views

The Inspect Views enable you to graphically inspect each site’s performance and
statistical data using pie charts, line charts, tables, etc.

(Example of Inspect View showing the Energy Trend of a power site)

The Inspect Views are suitable for personnel with network operation responsibilities,
who want to examine the sites’ performance by inspecting following type of data:

A. The Alarms reported by power sites and their ranking

(Inspect > Alarms > Details)

B. All the sites’ ranking in the network

(Inspect > Alarms > Ranking)

C. The backup time of the site’s battery bank

(Inspect > Battery > Backup time)

D. The charge & discharge capacity of the site’s battery bank

(Inspect > Battery > Charge/Discharge)
E. The site’s energy consumption and trend
(Inspect > Energy Trend)

F. A log of events
(Inspect > Events)

G. The gen-set’s run time, fuel consumption and efficiency

(Inspect > Generator)

H. The site’s Grid availability

(Inspect > Grid Availability)

I. The site’s Gen-set, Battery and Grid Run Hours

(Inspect > Run Hours)

J. A site’s video camera

(Inspect > Camera)

While using the Inspect Views, you can also display, at the bottom of the screen, the
Alarm Traps pane to display in real time the alarms (SNMP traps, v2 & v3) that the
controllers in the monitored sites continuously send to MultiSite Monitor. Refer to the
“View” button on the Toolbar ~ Left Side Section (1A).
The Analyse Views

The Analyse Views enable you to graphically compare the statistical data of two or
more power sites or group of sites.

(Example of an Analyse View comparing the energy consumption – solar, gen-set and grid
– of 3 power sites)

The Analyse Views are suitable for network managers who need to compare several
sites’ performances, thus being able to plan strategical changes to improve performances of
sites with underperforming statistical data. The comparisons are based on the analyses of
following type of data:

A. The comparison of the average battery temperature

(Analyse > Compare > Battery Temperature)

B. The comparison of the total energy consumption

(Analyse > Compare > Energy)

C. The comparison of the gen-set’s run time, fuel consumption and efficiency,
(Analyse > Compare > Generator)
D. The comparison of the grid availability,
(Analyse > Compare > Grid Availability)

E. The system health, analysing the battery condition

(Analyse > System Health > Battery Condition)

F. The system health, analysing the performance

(Analyse > System Health > Performance)

G. The key performance indicators (KPI’s),

(Analyse > KPI)

(Example of the KPI Analyse View presenting the total energy consumption and
performance against the targets for all power sites)

While using the Analyse Views, you can also display, at the bottom of the screen, the
Alarm Traps pane to display in real time the alarms (SNMP traps, v2 & v3) that the
controllers in the monitored sites continuously send to MultiSite Monitor. Refer to the
“View” button on the Toolbar ~ Left Side Section (1A).
The System Configuration Views

The System Configuration Views enable you to configure the MultiSite Monitor
application.

NOTICE:
The “System Conf.” icon on the toolbar is only visible if you are logged in to
MultiSite Monitor with an account configured with the Admin role.

(Example of the System Configuration View to configure power sites in the MultiSite
Monitor network)

You can configure the MultiSite Monitor application by:

•Configuring your Eltek power sites,

to position them on the MSM world map, configure each site’s priority (or
importance), use of MSM template, log in data, video camera, etc.
Read more about positioning sites on the map, in topic About Map Coordinates

•Searching for other Ethernet connected Eltek power sites,

to easily add them to the MultiSite Monitor network

•Administering the use of MSM Templates,

to easily describe how the power sites are implemented
•Managing the MSM user logging accounts
to enable users to use the application with the correct access rights (roles)

•Configuring Alarm Reports’ options

to specify report types, which events will send the reports (trigger), the delay to
send, the e-mail addresses to send to, etc.

•Configuring the KPI performance targets

for the sites’ energy consumption, battery condition, gen-set usage and connectivity
quality

•Configuring other MSM options

like entering the MSM serial number, the web address for MultiSite Monitor Online
Help (this guide), the external SMTP server configuration data, etc.

While using the System Configuration Views, you can also display, at the bottom of the
screen, the Alarm Traps pane to display in real time the alarms (SNMP traps, v2 & v3)
that the controllers in the monitored sites continuously send to MultiSite Monitor. Refer to
the “View” button on the Toolbar ~ Left Side Section (1A).

Other Key Features

The MultiSite Monitor application is not only a useful tool for inspecting each of the
networked power supply sites, but it is also an effective planning tool for Eltek’s power
supply sites.

The application enables you to analyse the behaviour and performance of a group of sites or
of all sites in the network, and compare them with each other and with configured targets.
Thus, you can take proactive decisions to e.g. reduce the number of site visits required.

Also, the MultiSite Monitor application simplifies the collection of massive amount of data
necessary to create reports, etc.

The MultiSite Monitor application has among others, following features:

•Filtering, Searching and Grouping

of power supply sites in the Map View

•Use of templates
to define and organize power system sites

•Login user accounts

to enable the users to log in and operate the MultiSite Monitor application (client)
•Inspection and Analyses of power sites’ data
enabling detailed analyses of a site performance and comparing sites defined with
the same template, or sites using a common parameter, etc.

•Site Priority configuration

enabling to concentrate on the more important power sites first, searching and
filtering alarms, filtering underperforming sites based on priority, etc.

•Automatic detection of underperforming sites,

regarding their use of battery, energy, gen-set and their network connectivity

•Run Time analyses

displaying the time the power sites were supplied from the grid, from the gen-set
and from the battery bank

•Analyses of battery bank condition,

with important parameters as battery end-of-life, back-up time, battery temperature,
etc.

•Analyses of Grid availability,

with features such as how long the grid is available in a power site -- in minutes and
percentage -- for the last 30 days, weeks, months. Also, the same features for a
group of sites

•Alarms analyses
both active and historical data, enabling ranking of sites according to their
performance

•Alarm Traps panel

to display in real time alarms (SNMP traps, v2 & v3) that the sites’ controllers
continuously send to MultiSite Monitor

•KPI overview
where Key Performance Indicators are compared with entered target values.
Also, KPI’s for underperforming sites based on their use of battery, energy, gen-set
and network connectivity

•Event Log
where the time and date of each event (alarm, reset, disconnection, etc.) is stored

•E-mail Service
enabling the sites to automatically send an e-mail with a selected alarm report to the
designated e-mail addresses

•Real time video surveillance

of the power sites using installed video cameras
•Large infrastructure
monitoring up to 3000 power system sites

•Automatic search of connected power sites

for user-friendly integration to the MultiSite Monitor network

•Dynamic IP addressing
Supports hostnames (FQDN) and dynamic DNS, which enables dynamic IP
addressing at the power system site (a router with DNS functionality is required at
the site)

About Eltek Power Sites

Eltek has power supply installation sites all over the world. They are mainly power
solutions for telecom infrastructure, as well as for industrial and solar applications.

Read more in topics Industrial Power Systems, About Hybrid Systems, in the Functionality
Description part.

Read also topic About the Site’s Energy Sources.

The controllers in Eltek power supply systems, installed in sites all over the world, are easy
to connect to existing Ethernet networks. You only need to plug a standard Ethernet cable
to the controller’s RJ-45 socket and to any available Ethernet socket on the network.

Read a short description of each controller (Smartpack S, Smartpack2 Master, Smartpack,

Compack, etc.) in topic
Control Units, Controllers, CAN Nodes, etc , and networking and monitoring methods in
topic Networking the Controller - Access Methods , in the Functionality Description part.

Log In to MultiSite Monitor

You need to ask your MultiSite Monitor network administrator to create a user account
in the MultiSite Monitor server, so that you can use the MultiSite Monitor’s webserver-
based GUI.

When you then enter your MultiSite Monitor web address in the computer’s Internet
browser, you can log in with the provided user name and password.
WARNING:
The user account may be automatically locked, if you try to log in 3 times in a row with
incorrect password.

Your administrator will have assigned you (your account) to one specific role: Admin or
User or to another role.

Depending on the role your account is assigned to, you will be able to access more or less
MultiSite Monitor functionality.

NOTICE:
If not already done, ask your MultiSite Monitor network administrator to configure your
account with a “Friendly Name” with following format:

(your name) (your surname) [your role]

Then you will be able to see the role you have assigned, when you are logged in, as shown
in the figure below
For more information about the user’s roles, read topic Users’ Roles.

For security reasons, it is advisable to change your password with one of your choice.

Find detailed information on how to change your password in topic How to Change Your
MultiSite Monitor’s Log in Password in the FAQs part.

Using the MultiSite Monitor Interface

This part describes the location of the different elements in the MultiSite Monitor user
interface, the home page window, the window panes, icons, toolbar, etc.

When you open MultiSite Monitor in the web browser, the Map View or home page
window appears. This window contains all the commands and tools you need to use the
MultiSite Monitor application.
The components and main areas in the MultiSite Monitor web-based interface are:

•The Toolbar (1)

•The “My Network” Explorer pane (2)

•The Working Area pane (3)

The web browser address line (4) shows the web address of the MSM web pages.

Toolbar - MultiSite Monitor (1)

The MultiSite Monitor toolbar is divided into 3 sections:

•On the left side (1A), the toolbar presents menu buttons to display the MSM menu
options

•In the middle (1B), the toolbar displays the status of 4 key parameters

•On the right side (1C), the toolbar shows the login status and welcome message

In addition to the MSM toolbar, you also find your Internet

browser’s toolbar (5) and the browser’s web address line (4)
showing the web address of the MSM web pages, as usual in
standard web browsers.

For a description of the toolbar buttons, read the “More:” topics below.
<<< Back to topic Using the MultiSite Monitor Interface

Toolbar ~ Left Side Section (1A)

This section shows following toolbar buttons:

•Clicking on the “Home” button

will always display the The Map View

•Clicking on the “Inspect” button

will pull down all the menu options required to graphically inspect each site’s
performance and statistical data using pie charts, line charts, tables, etc.
Refer to topic The Inspect View

•Clicking on the “Analyse” button

will pull down all the menu options required to graphically compare the statistical
data of two or more power sites or group of sites in many different ways.
Also, under the “Analyse” button you will find menu options to analyse the sites’
system health, their battery bank condition and complete performances,
enabling you to compare them with predefined KPI targets (Key Performance
Indicators)
Refer to topic The Analyse Views

•Clicking on the “View” button

you can easily display or hide the My Network Explorer pane and the Alarm
Traps pane -- at the bottom of the Working Area pane
Refer to topics The Map View and “My Network” Explorer pane (2).

•Clicking on the “System Config” button

will pull down the menu options for configuration of the MultiSite Monitor
application, such as “Sites”, “Templates”, “Users”, “Reports”, “KPI targets” and
generic “Options”.
NOTICE:
The “System Conf.” button is only visible if you are logged in to MultiSite Monitor
with an account configured with the Admin role
Refer to topic System Configuration View

•Clicking on the “3rd Party App” button

will start a program or application of your choice from the list of installed programs
on your computer

•Clicking on the “Help” button

will pull down menu options to read about the MultiSite Monitor application, or
start the MultiSite Monitor Online Help (this guide)
Toolbar ~ Middle Section (1B)

This section shows the status of the following key parameters:

•Total Number of Sites

The total number of power sites registered in the MultiSite Monitor application

•Sites Offline
The number of power sites that are switched OFF or that the MSM application
cannot contact for any reason (offline)

•Sites in Alarm
The number of power sites that are in alarm mode (displayed in red)

•Solar Power Yesterday

The total energy (kWh) delivered by solar panels during yesterday

Toolbar ~ Right Side Section (1C)

This section shows following information:

•A welcome message
to the user who is logged in to MultiSite Monitor.
The text after the word “Welcome” is the “Friendly name” (name and role) entered
in MSM by the administrator.
Refer to topic Creating a New User Account

•The “Logout” link

Clicking on this link will log the user out of the MultiSite Monitor server

•“MULTISITE”
The application brand name

“My Network” Explorer pane (2)

The “My Network” Explorer pane (2) displays a hierarchical tree structure (Windows
Explorer style) with coloured icons and expandable branches. The tree represents the sites
of your network of Eltek power supply systems around the world.
The power system sites can be grouped as suitable, e.g. by location on continents and
countries, or by geographical region or appropriate function, etc.

-- (no icon): Normal, no alarm

-- : Minor alarm
-- : Major Alarm
-- : Offline (not connected to Ethernet)

To refresh the tree structure, press the function key “F5”.

<<< Back to topic Using the MultiSite Monitor Interface

Filtering My Network Sites

At the top of the “My Network” Explorer pane, there is a “Filter” drop-down list (A),
used to filter or display only the sites that match the option you select from the list.

•Filter the sites, by

clicking on the down-arrow (A) to drop down the list, then select the kind of filter
you want to use,
e.g. select “All – Generator Installed”, if you want to display only the sites that have
AC generator or gen-set.
Searching for a Site

At the top of the “My Network” Explorer pane -- under the “Filter” drop-down list -- there
is a “Search” field (B), used to search for the name of sites, and display only the sites that
match your searching criteria.

•Search for a site, by

clicking on the Search field (B) and typing the name of the site (or part of the
name).
E.g. type “sao” if you want to display on the “My Network” Explorer pane (C) only
the sites which names contain the letters “sao”.
Click then on one of the site’s name, e.g. “Sao Paulo”, on the Explorer pane (C) to
display the sites’ locations on the map (D)

The Working Area pane (3)

The Working Area pane (3) always displays the results of what you select, whether they are
maps, pie and column charts, statistical data tables, etc. etc.
(Example of the working area pane in Map View)

The Working Area pane may display one of the following views at a time:

•In the Map View, geographical location and main status of selected sites

•In the Inspect Views, suitable for daily network operation, when examining the sites’
performances.
The views use charts with the sites’ energy consumption and trend, gen-set run-time
data, tables of alarms to rank the sites according to performance, log of events and
many other graphical ways to inspect the sites’ statistical data

•In the Analyse Views, suitable for managers who need to compare several sites’
performances, and plan strategical changes to improve the sites’ performances.
The views use many different charts and tables to analyse and compare a site versus
another site or group of sites, or a group of sites versus another group, or all sites’
KPIs against the predefined target values

•In the System Configuration Views, for configuration of the MultiSite Monitor
network’s parameters for the power sites, the site templates, the network’s users, the
e-mails with alarm reports, the KPI targets, other generic options, etc.

For more detailed description of these views, read the “More:” topics below.

The Alarm Traps Pane

Also, the Working Area pane (3) may display – together with one of the mentioned
views -- the Alarm Traps pane (3A), which displays in real time the alarms (SNMP
traps, v2 & v3) received from the sites’ controllers.

(Example of the working area pane in Map View with the Alarm Traps pane activated)
You can show the Alarm Traps pane by clicking on the “View” button in the
toolbar, and selecting “Traps” (checked)
To hide the Alarm Traps pane, click on the “View” button and then click on the “Traps”
option (to uncheck it).
Or you can also hide the Alarm Traps pane by clicking on the pane’s toolbar icon

<<< Back to topic Using the MultiSite Monitor Interface

As outlined above, the Working Area pane (3) displays many types of data, and uses
following types of views:

•The Map View

•The Inspect Views

•The Analyse Views

•The System Configuration Views

…and these view and command buttons:

•The “View” button

•The “3rd Party App” button

For more detailed description of these views, read the “More:” topics below.

Map View

The Map View provides an instant status overview of all networked power sites, and
shows their exact geographical location in a realistic world map.

Clicking on the home icon (E) will always display the Map View.

Each site icon on the map shows graphically – with coloured icons -- whether the power
supply system is in normal, alarm or offline modus.
Read more about the coloured icons in topic “My Network” Explorer pane (2).

Cluttered Site Locations

When a map location is cluttered with sites or two or more site locations are too close to
each other in the world map — e.g. they have almost the same latitude and longitude —
then, the location of the sites are indicated by a cluttered site icon (F), which also shows
whether one or several sites in the group are in alarm mode.
When you zoom in on the area, the cluttered site icon is automatically expanded (G), to
indicate the exact location of the sites.

WARNING:
In MultiSite Monitor, every power site location must be unique or distinct from each
other. When two nearby sites are created in MultiSite Monitor, configure their longitude
and latitude so that they differ more than 0.001.
Clicking on a cluttered site icon (G), will display the icon’s Site Collection list (H), with
the names of all the sites in the cluster.
You can use the mouse to drag the list on the map.

Click on a site’s name on the list to “open the site” directly on your browser and
reconfigure the power system.

Click on the ”X” by the list’s title to hide the Site Collection list.

Aerial View

Zooming in on the area even more — e.g. with the Map Navigation Toolbar (I) — you can
get a realistic aerial view of where the site (J) is located.

Clicking on a site icon, displays the Site Parameter list (K) the power system’s most
important parameters (battery voltage and temperature, load current, solar current, etc.), as
configured in the site’s template.
You can use the mouse to drag the list on the map.
Also, by clicking on the “Open Site” link (K), you can “open the site” directly on your
browser and reconfigure the power system, as easily as if you were personally at the site
yourself.

Click on the ”X” by the list’s title to hide the Site Parameter list.

Aerial View with Labels

While viewing a site — e.g. located in Robben Island (M) — in aerial view, you can click
on the Labels button (L) on the Map Navigation toolbar, to display the aerial map with
road names, city names, mountain heights, etc. thus helping you with the names of the
roads and streets that lead to the site (M).

Click on the Labels button again, to hide this geographical information.

Road View
Also, you can click on the Road button (N) on the Map Navigation toolbar, to display the
map in Road View with road names, city names, mountain heights, etc. thus helping you
with the names of the roads and streets that lead to the site (M).

Click on the Aerial button, to display the map in the Aerial View again.

Map Navigation Toolbar

While you are in the Map View, you can navigate the world map either using your
computer mouse or using the Map Navigation Toolbar.

You can hide the Map Navigation toolbar by clicking on the arrow button (T), and
show the toolbar again by clicking on the arrow button .
Navigating the Map

You can use the Pan Wheel (O) to navigate along the world map. Click the ►-key to
move eastward, the ◄-key to move westward, the ▼-key to navigate southwards and the
▲-key to navigate northward.

Using the mouse, you can just click and drag the map in the direction you want to
navigate.

Diving Down to a Site

You can click on the zooming slider’s “Zoom In” button (P) to zoom in the map (lower
down) and dive down into a site’s location.

Click on the “Zoom Out” button (Q) to zoom out the map (higher up).

The zooming slider’s handle (R) indicates the actual zooming degree. You can also
drag the handle (R) along the slider to zoon closer or farther away the map.

Using the mouse, you can point to a location on the map and roll the mouse’s wheel to
zoom closer or farther away the location.
Selecting Aerial or Road Maps

You can click on the Road or Aerial buttons (S) to navigate using the Aerial Map
(realistic satellite view) or the Road Map.

While in Aerial View, select the Labels button to display the aerial map with road names,
city names, mountain heights, etc. thus helping you with the names of the roads and streets
that lead to the site

(Example of Inspect View showing the Energy Trend of a power site)

The Inspect Views are suitable for personnel with network operation responsibilities,
who want to examine the sites’ performance by inspecting following type of data:
A. The Alarms reported by power sites and their ranking,
by displaying a list of active alarms and historical alarms, as well as the total time in
alarm condition and the site’s ranking number compared to all sites.
This enables you to analyse in detail all the alarms generated in the monitored
power supply sites around the world
(Inspect > Alarms > Details)

B. All the sites’ ranking in the network,

by showing a list with the ranking of every site, according to how long they have
being in alarm and offline (disconnected from the Ethernet network) in comparison
to the rest of the connected sites.
The type of alarms and the duration are logged and presented in a ranking list to
easily discover the sites performing best and worst
(Inspect > Alarms > Ranking)

C. The backup time of the site’s battery bank,

by displaying how many hours are left of the battery bank’s capacity in the selected
site(s)
For comparison, it also displays the targeted number of hours
(Inspect > Battery > Backup time)

D. The charge & discharge capacity of the site’s battery bank,

by displaying a column chart that shows the battery bank’s capacity for the selected
site(s) during charging (energy delivered to the battery) and during discharging
(energy delivered from the battery)
(Inspect > Battery > Charge/Discharge)

E. The site’s energy consumption and trend,

by displaying pie charts indicating the split of the total energy that all the energy
sources (grid, gen-set, solar panels, wind turbines, etc.) have supplied to the site or
group of sites.
Also, showing a zoomable line chart representing the amount of energy supplied by
the site’s energy sources over a period of time (the energy trend)
(Inspect > Energy Trend)

F. A log of events,
for the selected site(s) or for all the sites, showing when a site has changed status
from normal mode of operation to alarm mode and vice versa, or when a site has
sent an e-mail with a report of alarms
(Inspect > Events)

G. The gen-set’s run time, fuel consumption and efficiency,

by presenting 3 zoomable line charts for the generator’s run time, fuel consumption
and gen-set’s efficiency for a site or a group of sites. These line charts are compared
to a target run time and a maximum fuel volume
(Inspect > Generator)
H. The site’s Grid availability,
by displaying pie charts indicating amount of time the grid has been available and
unavailable (power outage) for a site or a group of sites
Also, showing a zoomable line chart representing the amount of time the grid has
been available over a period of time (the grid availability trend).
The line chart is compared to a target grid availability time
(Inspect > Grid Availability)

I. The site’s Gen-set, Battery and Grid Run Hours,

by displaying a list of the time the site’s power system has run on the gen-set, on
batteries and on the grid.
The list’s time frame can be “days”, “weeks” or “months”, or a “from-to” period of
time.
Also, the view shows a list of the e-mail addresses a Run Hours report has been sent
to
(Inspect > Run Hours)

J. A site’s video camera

Enables you view in real time a power site’s surroundings or specific parts of the
site, by accessing the site’s video camera
(Inspect > Camera)

About the Site’s Energy Sources

Power supply systems for telecom and industrial equipment are usually fed from several
energy sources, and typically use a battery bank as a backup to avoid power outages to the
load.
The conventional energy source is the AC mains grid, but AC generators or gen-sets are
also used in areas with unstable AC grid supply.

But the increasing use of alternative energy sources — such as solar PV panels and wind
turbines — contribute greatly to implement more effective, “green” Power sites.

Power Sites supplied from several energy sources are called hybrid power systems.
Usually, hybrid sites are fed from several energy sources in a cyclic manner. Sites fed
from the AC grid may also use other energy sources (gen-set, solar panels, wind turbines,
etc.) as additional supplies, but not in a cyclic manner.

Inspect ~ Alarms ~ Details

This Inspect > Alarms > Details menu option presents, at the top of the working area (1), a
detailed statistical alarms overview (how long time sites have being in alarm or
disconnected) (7), as well as the site’s ranking number (8) compared to all sites. Refer to
topic Inspect ~ Alarms ~ Ranking.

This menu option also displays an Active Alarm list and Historical Alarm list (2) for the
selected sites or groups of sites.
Notice that the alarms in the Active Alarms list are still active, not yet reset.
Click on the tabs “Active Alarms” or “Historical Alarms” (2) to select the type of alarms
to display.

The Active Alarm list shows all the alarms that are active for the selected sites or group of
sites, indicating the alarm monitor (Alarm Description), its status, the site’s name, the date
& time when the alarm was reported the first time and the last time.

The Historical Alarm list shows all the logged alarms for the selected sites or group of
sites, indicating the same as the Active Alarm list, but also the date & time when the alarms
were reset.

You can click on the active alarm’s “Ack” buttons (9) -- in the “Acknowledge Alarm”
column -- if you are sure that an active alarm is no longer active (it has been reset). Then,
the alarm is moved from the Active Alarm list to the Historical Alarm list.

NOTICE:
A reset alarm (not active alarm) can be displayed in the Active Alarm list -- instead of in
the Historical Alarm list – if e.g. the controller is configured not to send OFF traps or the
controller was offline when it sent the OFF trap.
Clicking on the alarm’s “Ack” button will update the Active and the Historical Alarm lists.

Filtering

(4) Type of Alarm Filter

Using the lists’ toolbar (3) you can filter the list to show e.g. only one type of alarm. Click
on the “Status:” down arrow (4) and select, e.g. “Minor Low” or “Disconnected”, to
display only this type of alarm.

(5) Time Period Filter

You can select to display only the alarms reported by the selected sites or groups of sites
during a determined period of time. Click on the calendar icons (5) and select the
“From Date” and the “To Date”, then click on the Search icon .

(6) Event Log Details

Each alarm is also linked to the Event Log – see topic Inspect ~ Events – so clicking in
the alarm’s “Details” link, in the Event Log column (6), will display the selected alarm in
the Event Log.

Sorting

You can analyse the power sites’ active and historical alarms easily just by sorting the
columns, e.g. to display alarms of the same type together, or to sort the alarms
chronologically.
Click on the column titles to sort the alarms in ascending or descending order.

NOTICE:

A site’s alarm status information on the Active Alarms list may differ from the site’s alarm
status (coloured icons) on the My Network Explorer pane on the left hand side. This may
occur if the site’s controller does not send an SNMP trap for an alarm.

If the data differs, click on a site’s name on the left pane to “open the site” directly on your
browser and check the alarm status.

The Active Alarm list is based on received SNMP traps, v2 & v3 from the sites’
controllers, while the site’s alarm status (coloured icons) on the My Network Explorer pane
is based on the controllers’ status messages. While the events in the controller generate a
warning or alarm status change, not all events are sent out as SNMP traps.
Inspect ~ Alarms ~ Ranking

This Inspect > Alarms > Rankings menu option presents a ranking of EVERY site (1)
according to how long they have being in alarm and offline (disconnected from the
Ethernet network) in comparison to the rest of the connected sites.

The Active list (2) shows statistical alarm information ranking ALL sites after the
number of hours they have being in Major Alarm (3), Minor Alarm and Offline (not
connected to the Ethernet network). Also, it shows the date & time for when such situation
was last detected (4).
Notice that the alarms in this list are still active, not yet reset.

At the right hand side, it displays a Historical list (5) showing statistical alarm information
ranking ALL sites after the percentage they have being in Major alarm (6), Minor
alarm and Offline, as well as the total number of hours in such situations (7). Also, it
shows the date & time for when the sites were first created/defined (8) in
MultiSite Monitor.

Click on the tabs (3) “Major Alarm” or “Minor Alarm” or “Offline” to display the
ranking list for the type of alarm you want to analyse.

If required, click on the Refresh button (9) to update the statistical data from the server.

If lists are longer than displayed, you can use the navigation arrows (11) to browse
through the pages.
Best and Worst Performing Sites

You can analyse the power sites’ alarms in the ranking list to easily discover the sites
performing best (less hours in alarm or offline, highest ranking number “#”) and worst
(longer time in alarm or offline, lowest ranking number “#”), just by sorting the columns.
Click on the column title, ranking “#” or “Hours in…” (10), to sort the alarms in ascending
or descending order.

Description of the Logged Data

•“Hours in Major Alarm” (10)

This column shows the number of hours the site has been in Major Alarm mode,
since the site was last detected in Major Alarm mode (the site is in this mode still)

•“Detected Major Alarm” (4)

This column shows the date and time when the site was last detected in Major
Alarm mode

•“Total Hours in Major Alarm” (7)

This column shows the total number of hours the site has been in Major Alarm
mode, since the site was first created/defined in MultiSite Monitor (accumulated)

•“Monitored Since” (8)

This column shows the date and time when the site was first created/defined in
MultiSite Monitor

The description for the corresponding columns -- when selecting the tabs “Minor Alarms”
and “Offline” – is the same.

Inspect ~ Battery ~ Backup Time

This Inspect > Battery > Backup Time menu option displays how many hours (1) are left
of the battery bank’s capacity in the selected site, provided the load remains the same.
The data is applicable for selected sites, but not for groups of sites.

For comparison, it also displays the targeted number of hours (2).

If required, update the statistical data from the server by pressing F5.

The system battery’s remaining capacity is monitored / measured in the sites’ controllers by
alarm monitors “BatteryRemCap” and “BatteryTimeLeft”. These alarm monitors are used
when battery testing against the “Current Ref 2” parameters in the battery definition tables.

MultiSite Monitor converts the number of minutes (provided by “BatteryTimeLeft”

monitor) into hours.

Read also the topic Battery Tables, in the Functionality Description part.

Inspect ~ Battery ~ Charge/Discharge

This Inspect > Battery > Charge/Discharge menu option displays a column chart that
shows the battery bank’s capacity (1) for the site (2) that you select.
The data is applicable for selected sites, but not for groups of sites.

The chart shows the capacity (Ah) or amount of electrical energy delivered to the battery
bank during charging (3), in comparison to the amount of electrical energy delivered by
the battery bank during discharging (4).
If required, click on the Refresh button (5) to update the statistical data from the server.

You can point at the chart’s columns to display a tooltip with the column’s parameters.

Charts Export

To save the charts to a file (JPG), click on the Save button (6).

To print out the charts, click on the Print button (7).

Inspect ~ Energy Trend

This Inspect > Energy Trend menu option presents statistical data for the energy
consumption of the site, or group of sites or for the whole “My Network” (1), depending
on which sites or groups you have selected on the My network Explorer pane on the left
side.
The data is applicable for selected sites and groups of sites.
If required, click on the Refresh button (6) to update the statistical data from the server.

TIP:
You can get a better overview on the My Network Explorer pane on the left, if you search
or filter out sites to only display the type of sites you analyse, e.g. only show the sites
configured as hybrid with gen-set.
Usually, hybrid sites are fed from several energy sources in a cyclic manner. Sites fed
from the AC grid may also use other energy sources (gen-set, solar panels, wind turbines,
etc.) as additional supplies, but not in a cyclic manner.

Pie Charts – Energy Supplied

The data is displayed in pie charts showing the energy supplied by the site’s energy
sources (2) (grid, gen-set, solar panels, wind turbines, etc.) proportional to the total energy
supplied by all the energy sources.

The pie charts show the energy supplied by the energy sources during the last 24 hours, last
30 days and last 50 weeks.
Click on the energy sources’ check boxes (2) to display or hide the energy source in the
pie and line charts.

You can point at the pie charts’ sectors to display a tooltip with sector’s parameters.

Line Chart – Energy Trend (Graph tab)

The total Energy Trend line chart represents the amount of energy supplied by the site’s
energy sources (3) (grid, gen-set, solar panels, wind turbines, etc.) over a period of time,
and at equal intervals (hours, days, weeks).

Select the time frame you want to show in the Energy Trend line chart by clicking on the
radio buttons (4) for the last 30 hours, last 30 days and last 30 weeks.

Drag in the Zoom slider (5) to expand or contract the Trend line chart within the same
time frame, e.g. for the 30 weeks’ time frame.

You can point at the line charts’ dots to display a tooltip with the data point’s
parameters.

Charts Export

To save the charts to a file (JPG), click on the Save button (7).

To print out the charts, click on the Print button (8).

Energy Log (Table tab)

Clicking on the “Table” tab -- over the line chart – will display a table with the site’s
Energy log representing the amount of energy supplied by the site’s energy sources (3)
(grid, gen-set, solar panels, wind turbines, etc.) for each hour, day or week.

Also, a list of the e-mail addresses that MSM has sent an Energy Log report.

Inspect ~ Events

This Inspect > Events menu option presents on the working area, a log of events (1) for the
selected sites or groups of sites, showing when a site has changed status from normal
mode of operation to alarm mode and vice versa, or when a site has sent an e-mail with a
report of alarms.
The Event Log is updated and stored on the MultiSite Monitor server, not in the sites’
controllers.

Click on a site or on a group of sites, in the Explorer pane on the left (2), to display the
Event Log for the selected site or group.

All the change status events will be displayed, or you can filter out the list with following
options:

(4) Time Period Filter

Using the Event Log’s toolbar (3) you can select to display only the event log for the
selected sites or groups of sites for a determined period of time. Click on the calendar
icons (4) and select the “From Date” and the “To Date”, then click on the Search icon
(8).

(5) Type of Event Filter

You can filter the list of events to show e.g. only the events of status changes (change from
alarm to normal mode or from normal to alarm mode).
Click on the “Event” down arrow (5) and select, e.g. “Status Changed” or “E-mail Sent”, to
display only this type of events.

(6 & 7) Description Filter

You can filter the list of events to show e.g. only the events which description fields
contain a certain word(s) (see the Description column (7)).
Click on the “Description” field (6) and type, e.g. “Major” to display only the events which
Description fields contain the word “major”; or type “hanne”.to display only the events of
e-mails sent to Hanne (in the example screen above)

(10 & 11) “Include Parent” Filter

Checking the “Include Parent” box (10), the Event Logs list will display not only the site
that has changes status, but also the site group that the site belongs to, e.g. the site
“Drammen T1” (11), in the site group “Norway Grp”, has changed status to Major Alarm,
so both the site and the site group are listed (11).
Checking the “Include Parent” box might be useful if you configure a site group to send
an alarm report e-mail when any of the sites in the group change status, instead of
configuring each site with the alarm report e-mail service.

Description of Data in the Columns

•“Time”
This column shows the date and time when the alarm trap was received by
MultiSite Monitor

•“Site Name”
The name of the site that reported the alarm trap

•“Event”
The name of the event in the site’s controller that reported the alarm trap

•“Description”
A name or label that describes the alarm trap

Inspect ~ Generator

This Inspect > Generator menu option presents the gen-set’s statistical data in zoomable
line charts for the generator’s run time (1), fuel consumption (2) and gen-set’s
efficiency (3) for a site or a group of sites. These line charts are compared to a target run
time (4) and a maximum fuel volume (4).
The My Network Explorer pane on the left will only show the sites configured with gen-set
and not On Grid (The “Hybrid – Generator Installed” filter).
The data is applicable for selected sites and groups of sites.
Read more in topic Filter List Description.

If required, click on the Refresh button (8) to update the statistical data from the server.

The gen-set’s efficiency is calculated as the energy (kWh) supplied by the gen-set, divided
by the consumed fuel level in litre. You can point at the Efficiency title (3) to display a
tooltip with the calculation.

Select the time frame you want to show in the line charts by clicking on the radio buttons
(5) for the last 30 hours, last 30 days and last 30 weeks.

Drag in the Zoom slider (6) to expand or contract the line charts within the same time
frame, e.g. for the 30 weeks’ time frame.

Select the type of comparison you want to show in the line charts by clicking on the radio
buttons (7) for Group Summary (totals for the group of sites) or Group Average (the
group’s average values).
You can point at the line charts’ dots to display a tooltip with the data point’s
parameters.

Charts Export

To save the charts to a file (JPG), click on the Save button (9).

To print out the charts, click on the Print button (10).

Inspect ~ Grid Availability

This Inspect > Grid Availability menu option presents...

Inspect ~ Run Hours

This Inspect > Run Hours menu option presents...

Inspect ~ Camera

This Inspect > Camera menu option presents...

Analyse Views

The Analyse Views enable you to graphically compare the statistical data of two or
more power sites or group of sites.

(Example of an Analyse View comparing the energy consumption – solar, gen-set and grid
– of 3 power sites)

The topic About the Site’s Energy Sources might be of interest.

The comparisons are based on the analyses of following type of data:

A. The comparison of the average battery temperature,

for two or more sites versus the average temperature for the group
(Analyse > Compare > Battery Temperature)

B. The comparison of the total energy consumption,

for two or more sites, specifying the kWh delivered to the power system by solar
panels, wind turbines, gen-set and the grid.
Also, the energy delivered by the grid to other additional equipment, such as air-
conditioners, fans, etc.
(Analyse > Compare > Energy)

C. The comparison of the gen-set’s run time, fuel consumption and efficiency,
for two or more sites, either as a summary or average for the group of sites
(Analyse > Compare > Generator)

D. The comparison of the grid availability,

for a site or a group of sites, presented in a column chart as the number of hours (or
as a percentage) the grid has been available for a given period of time of 30 days,
weeks or months.
Also, a line chart displaying the deviation of the grid availability from the
configured target
(Analyse > Compare > Grid Availability)

E. The system health, analysing the battery condition

for a group of sites, presented as the battery bank’s end-of-life time in days and as
its backup time in minutes for the group of sites
(Analyse > System Health > Battery Condition)

F. The system health, analysing the performance

of a site or group of sites, based on the energy consumption, the battery condition,
the gen-set running data and the site’s network connectivity quality with respect to
the configured targets.
Also, a pie chart presents the total results of the number of sites performing
according to targets, and the number of sites underperforming, near
underperforming and with unknown performances
(Analyse > System Health > Performance)

G. The key performance indicators (KPI’s),

for all power system sites, compared to the target values entered previously by the
MultiSite Monitor administrator.
This KPI view presents the indicators for the total energy consumed (from solar,
wind, gen-set). Also, it displays the performance indicators for all power sites,
indicating the number of underperforming sites
(Analyse > KPI)
(Example of the KPI Analyse View presenting the total energy consumption and
performance against the targets for all power sites)

Analyse ~ Compare ~ Battery Temperature

This menu option presents the “Average Temperature versus group” column chart (1)
where you can drag two or several sites from the My Network pane (2) into the chart, to
compare the average battery bank temperature of the selected sites (3).
The data is applicable for selected sites and for groups of sites.

The chart also shows the average battery bank temperature (4) for all the selected sites.
If required, click on the Refresh button (7) to update the statistical data from the server.

Select the temperature scale you want to show in the column chart by clicking on the radio
buttons (5) for Celsius or Fahrenheit.

You can remove one or several selected sites from the column chart by clicking on the
site’s check boxes to uncheck them.

Also, you can point at the chart’s columns to display a tooltip with the column’s
parameters (the site’s average battery temperature).

Charts Export

To save the charts to a file (JPG), click on the Save button (8).

To print out the charts, click on the Print button (9).

Analyse ~ Compare ~ Energy

This menu option presents a column chart (1) where you can drag two or several sites (3)
from the My Network pane (2) into the chart, to compare e.g. the total solar energy
delivered to the sites during the last 30 hours, last 30 days and last 30 weeks (4).
You can drag and compare sites and groups of sites.
Sites dragged to the chart can be removed from the chart by clicking on the “Remove”
link (3) to the right of the site’s check box.
Or you can easily remove all the dragged sites from the chart by clicking on the “Remove
All” link over the Zoom slider (6).

To print out the charts, click on the Print button (10).

Notice:
that if you drag to compare sites that are not of the same type (11) -- e.g. hybrid sites and
sites supplied from the AC grid – then, the results are not comparable and a yellow warning
(12) will be displayed in the diagram
Analyse ~ Compare ~ Generator

This menu option presents zoomable line charts where you can drag two or several sites
(4) from the My Network pane (13) into the charts, to compare the gen-set’s Run Time
Deviation (1), fuel consumption (2) and efficiency (3).

The My Network Explorer pane on the left will only show the sites configured with gen-set
and not On Grid (The “Hybrid – Generator Installed” filter).
The data is applicable for selected sites and groups of sites.

If required, click on the Refresh button (9) to update the statistical data from the server.

The gen-set’s Run Time Deviation is calculated by subtracting the target from the run
time hours. You can point at the Run Time Deviation title (1) to display a tooltip with the
calculation.

In the line charts for Fuel Level (2) and Efficiency (3), you can — in addition to the sites’
lines — click on the “Average” check boxes (5) to add new lines showing the average
value for all the selected sites’ lines.
Also, you can display the Fuel Level line chart (2) showing the consumption in litres of
fuel or in percentage of the tank’s volume, by clicking on the radio buttons on the chart’s
title bar (8).

Select the time frame you want to show in the line charts by clicking on the radio buttons
(6) for the last 30 hours, last 30 days and last 30 weeks.

Drag in the Zoom slider (12) to expand or contract the line charts within the same time
frame, e.g. for the 30 days’ time frame.

You can point at the line charts’ dots to display a tooltip with the data point’s
parameters.

Charts Export

To save the charts to a file (JPG), click on the Save button (10).

To print out the charts, click on the Print button (11).

Analyse ~ Compare ~ Grid Availability

This menu option presents….

Analyse ~ System Health ~ Battery Condition

This menu option presents….

Analyse ~ System Health ~ Performance

This menu option presents….

Analyse ~ System Health ~ KPI

This menu option presents the key performance indicators for energy consumption (1A)
and for the sites’ performance (1B).

They enable you to analyse the total performance of all the power supply system sites,
and compare it with the KPI target values that the network administrator has specified.

The energy sources of the power supply system sites are indicated in the first column (2), as
the energy supplied to the sites by solar panels (Solar), wind turbines (Wind) and AC
gen-sets (Diesel).

The “Totals” column (3) shows — for solar and wind generated energy — the percentage
of the total supplied energy. It also shows the number of “kWh” per liter of gen-set
generated energy.

The “Last 30 days” column (4) shows the same as the “Totals” column (3), but as energy
supplied during the last 30 days.

The “Target” column (5) shows the KPI target values that the network administrator has
specified, for comparison with the actual values.
The MSM administrator may register KPI targets in the sites’ templates. Refer to topic
Templates.

System Configuration Views

To be described soon…

Alarms ~ Traps

The “Statistics > Alarms > Traps” menu command displays the Alarm Traps pane (1) in a
reduced view. You can have this “rolling alarms” pane open to display in real time the
alarms (SNMP traps, v2 & v3) that the controllers in the monitored sites continuously
send to MultiSite Monitor.

Notice that MultiSite Monitor does not support/receive SNMP traps version 1

As standard, the Working Area displays the results of what you select, using the Map View,
the Statistics View, etc.

But the Working Area can also display at the same time the Alarm Traps pane at the
bottom of the area in a Reduced View, together with the Map View (2), or with the Site
Statistics (3), or with the Alarm Details (4) or with any other view.

On the pane’s toolbar (8), you can click on , the Expand icon (5), to enlarge the Alarm
Traps pane to be displayed in a Maximized View (6), then using the whole working area.

To close the Alarm Traps pane at any time, click on , the Close icon (7) in the pane’s
toolbar. If the Alarm Traps pane is in the Maximized View when you close it, the Working
Area will display the view you had before enlarging the Alarm Traps pane.
(Example of the Alarm Traps pane in Reduced View and in Maximized View)

Notice:
When the Alarm Traps pane is in Reduced View (1), it continuously displays in a “rolling
manner” ALL the alarm traps received from ALL the sites, regardless of which site(s)
you have selected in the Explorer pane.

When the Alarm Traps pane is in Maximized View (6), it continuously displays all the
alarm traps received ONLY from the site or group of sites that you have selected in the
Explorer pane (9).

Description of Data in the Columns

•“Time”
This column shows the date and time when the alarm trap was received by
MultiSite Monitor

•“Description”
A name or label that describes the alarm trap

•“Status”
The name of the event in the site’s controller that reported the alarm trap

•“Site”
The name of the site that reported the alarm trap

•“On/Off”
An indication of whether the alarm trap refers to an alarm being reported (On) or an
alarm being reset (Off)

•“Repeat Count”
The number of times a specific trap has been sent from the site’s controller, since
the alarm was activated

The Alarm Traps Toolbar

(The Toolbar in the Alarm Traps pane)

Using the pane’s toolbar (1) you control and filter the list of alarm traps.

(2)(3) User-Friendly Analyses

The Alarm Traps pane is continuously updated with the alarm traps received from the sites’
controllers.
To analyse easily the received alarm traps, you can at any time click on , the Pause
icon (2), to stop updating the list, and at ease browse through or filter the listed alarm traps.
If the list is too long, click on or — the Next and Previous icons (3) — to browse
quicker through the screes of alarm traps.
When you have finished the analyses, click on , the Play icon, so that the Alarm Traps
pane continue updating the list with alarm traps.

(4) Type of Site Filter

You can also select to receive and display only the alarms reported by the selected sites or
groups of sites that matches certain criteria, e.g. receive alarm traps from sites that are
“On Grid – Generator Installed”.
Click on the “Filter” drop-down list (4) and select, e.g. “On Grid – Generator Installed”.
Read more in topic Filter List Description.

Notice that the “Filter” drop-down list (4) is not active, when the Alarm Traps pane is
maximized, as you can do the filtering in the Explorer pane.

(10) Site Name Filter

You can use the Search field (10) to display only the alarm traps received from sites which
site name contains certain characters or words, e.g. click on the Search field (10), type
“AirCon” and press the enter key to display only alarm traps from sites with the word
“AirCon” in their name.

(6) Type of Alarm Filter

You can filter the list of alarm traps to show and receive e.g. only one type of alarm.
Click on the “Status:” down arrow (6) and select, e.g. “Minor Low” or “Disconnected”, to
receive and display only this type of alarm.

(11) Time Period Filter

You can select to display only the alarm traps reported by sites during a determined
period of time.
Click on , the Calendar icons (11), and select the “From Date” and the “To Date”, then
click on , the Search icon (8).

(9) Resetting Filters

Whenever you want the Alarm Traps pane to display the alarm traps in the standard way,
click on , the Reset icon (9).

(12) Sorting the List

You can also analyse the power sites’ alarms traps easily just by sorting the columns, e.g. to
display alarms traps of the same type together, or to sort the alarms chronologically.
Click on the column titles, e.g. on “Time” (12), to sort the alarms chronologically in
ascending or descending order.
Notice that you can analyse an alarm trap in more detail, by double-clicking on the alarm
trap row (13) to display the specific trap in the Alarm Details view.
See topic Inspect ~ Alarms ~ Details
The “3rd Party App” Button

To be described soon…

The “View” Button

To be described soon…

System Configuration View

The System Configuration View enables you to configure the MultiSite Monitor
application by:

•Positioning your Eltek power sites

on the MSM world map
Read more in topic About Map Coordinates

•Administering the use of MSM Templates,

to easily describe how the power sites are implemented

•Managing the MSM user logging accounts

to enable users to use the application with the correct access rights (roles)

•Configuring Alarm Report’s options

to specify delays for the alarm report e-mails, etc.

•Configuring other MSM options

like entering the MSM serial number, the web address for MultiSite Monitor Online
Help (this guide), etc.

NOTICE:
The “System Conf.” icon (1) is only visible if you are logged in to MultiSite Monitor with
an account configured with the Admin role.

To display the System Configuration View, click on the System Conf. icon (1) and
select the menu option (2) for the kind of configuration you want to perform, e.g.
Templates
System Configuration — Menu Options

•Sites…

You select this menu option to be able to define your existing Eltek power sites around
the world in the “Site/Group Configuration” table.

You define the sites by entering a site name, IP address, geographical position, type of
template that best defines the energy sources feeding the site, technical specification about
the site, etc.

Each row in the table represents a power site or site group.

For detailed description of how to configure the power sites, read the “More:” topics
below.

Read about the difference between sites and groups in topics About MSM Sites and About
MSM Groups.

Read also About Hybrid Systems, in the Functionality Description part.

Templates ~ How to use

You select menu option “Templates…” to display the Site Template Configuration table
(1), where you find all the templates you have created to easily describe how the power
sites are implemented.
(Example of the Site Template Configuration table)

You create and edit templates to help you defining the power sites more effectively.

Afterwards, when you define your Eltek power sites in MSM, you assign all the sites with
similar parameters to the same specific template that you created previously.

The “Site Template Configuration” table (1) displays an overview of all the templates
that are defined in the MultiSite Monitor application.

Each row in the table represents a template.

For detailed description of how to configure the power sites, read the “More:” topics
below.

Users ~ Login Accounts

You select menu option “Users…” to display the MSM User Accounts table (U), where
you find all the User Log In Accounts you have created, to enable the users to log in and
operate the MultiSite Monitor application.
Refer also to topic Log In to MultiSite Monitor.

(Example of the MSM User Accounts table)

To be able to use the MultiSite Monitor application, the MSM network administrator must
create user accounts in the MSM server, so that you can use the MSM webserver-based
GUI

The “MSM User Accounts” table (U) displays an overview of all the user accounts that
are defined in the MultiSite Monitor application.

Each row in the table represents a user account.

Notice:
that when the table of user accounts is longer than the screen can show, you can browse up
and down the table with the ▲ and ▼ buttons on the vertical scroll bar.

For detailed description of how to configure the user accounts, read the “More:” topics
below.
Overview ~ MSM User Accounts Table

See the picture “(Example of the MSM User Accounts table)”

•The “User Name” column (1)

displays the user name that must be entered when logging in to the MSM
application.
Refer also to topic Log In to MultiSite Monitor

•The “Mail Address” column (2)

The e-mail address or contact address for the account

•The “Roles” column (3)

presents a drop down menu where you can select the access rights (role) that the
user will have in MSM (admin, user, e-mail)
Refer also to topic Users’ Roles

•The “Comment” column (4)

displays annotations that the administrator has written about the account

•The “Locked” column (5)

presents check boxes that indicate whether the accounts are locked (checked) and
may not log in to MSM. When the boxes are unchecked, they may log in to MSM.
Notice:
User accounts are automatically locked, if the user tries to log in 3 times in a row
with incorrect password

•Check the “Show more” check box (6), to display additional information (7) about the
accounts, such as a friendly name (8) and a log (9)

•The “Friendly Name” column (8)

displays the text that will be displayed in the Welcome area (W) of the toolbar.
Notice:
It is advisable to always configure the user accounts with a “Friendly Name” with
following format:

(your name) (your surname) [your role]

Then, they will be able to see the role they have assigned, when they are logged in

•The “Created”, “Last Login” and “Last Password Change” columns (9)
display a log of the user accounts that indicates when the account was created
(Created), when was the last time the user logged in to MSM (Last Login) and last
time the user changed the password (Last Password Change)
•Browsing up and down the table
When the table of user accounts is longer than the screen can show, you can browse
up and down the table with the ▲ and ▼ buttons.
Also, use the navigation buttons ◄ and ► (10) to jump to previous or next pages

Sorting the User Accounts

See the picture “(Example of the MSM User Accounts table)”

You can easily sort the table by clicking on the columns’ headings. By default, the table is
unsorted.

When the table is sorted, a small arrow icon ▲ or ▼will be displayed beside the column’s
name. Clicking this icon will sort the opposite way: descending or ascending.

Creating a New User Account

You can create a new user login account, to enable the user to log in and operate the
MultiSite Monitor application.

Refer also to topic Log In to MultiSite Monitor.

To define a new user account, do following:

(Example of the “Register User” dialog box)

NOTICE:
Point at the “i” icons (T) on the right side of fields, to display a tip about the expected field
content.
Also, entering incorrect values in the fields will generate an error, marked with a red border
around the field and an error message (E).

1. Click on the “+” button (A)

to open the “Register User” dialog box (N)

2. Click on the “User Name” field (1)

in the dialog box and enter the name (at least 4 characters long) that must be entered
when logging in to the MSM application, e.g. Peter

3. Click on the “Friendly Name” field (2)

and enter the text that you want to be displayed in the Welcome area of the toolbar.
Notice:
It is advisable to always configure the user accounts with a “Friendly Name” with
following format:

(your name) (your surname) [your role]

Then, the user will be able to see the role he has assigned, when he is logged in

4. Click on the “E-Mail” field (3)

and enter the user’s e-mail address (optional)

5. Click on the “Password” field (4)

and enter the password the user needs to enter to be able to log in. Re-enter the
same password in the “Confirm Password” field.
Notice:
The password must be at least 4 characters long, contain at least one number, one
lower case letter and one upper case letter

6. Click on the “Role” drop-down field (5)

and select the access rights (role) that the user will have in MSM (admin, user, etc. )
Refer also to topic Users’ Roles

7. Click on the “OK” or “Cancel” buttons (6) to save the user account in the MSM
server or to discard the changes, respectively
Deleting User Accounts

To delete user accounts from the “MSM User Accounts” table, do following:

See the picture “(Example of the MSM User Accounts table)”

1. Select the user account(s) you want to delete

by clicking on the row for the account.
Notice:
To select several accounts, hold Ctrl-key down while clicking on the rows you want
to select,
or click on a row, then hold Shift-key down and click another row (all rows between
the two clicks are selected)

2. Click on the “‒” button (A)

to delete all the selected user accounts.

Resetting Passwords

You can reset or changes any user account’s password for security reasons or otherwise.

In addition, the user may also change his password during the log in stage. Find detailed
information on how to change your password in topic How to Change Your MultiSite
Monitor’s Log in Password in the FAQs part.

To reset or change a user account’s password, do following:

(Example of the “Define New Password” dialog box)

1. Select the user account you want to reset the password for
by clicking on the row of the account

2. Click on the “Reset Password” button (P)

to open the “Define New Password” dialog box (N)

3. Click on the “New Password” field (1)

and enter the new password the user needs to enter to be able to log in. Re-enter the
same new password in the “Confirm New Password” field.
Notice:
The password must be at least 4 characters long, contain at least one number, one
lower case letter and one upper case letter

4. Click on the “OK” or “Cancel” buttons (3) to save the user account’s new password
in the MSM server or to discard the changes, respectively

Unlocking User Accounts

User accounts are automatically locked, if the user tries to log in erroneously 3 times in a
row with incorrect password. Locked accounts are displayed in the MSM User Accounts
table with a checked box in the “Locked” column.

To unlock user accounts displayed the “MSM User Accounts” table, do following:

See the picture “(Example of the MSM User Accounts table)”

1. Select the user account you want to unlock

by clicking on the row of the account.

2. Click on the “Unlock User” button (L)

to delete all the selected user accounts.

Reports

You select menu option “Reports…” to display the Report Configuration table (1),
where you find all the types of alarm reports you have created.
(Example of the Report Configuration table)

You create and edit types of alarm reports to help you later easily assign the suitable type
of alarm report for each power site.

When you configure a site, and you activate the “Report Enabled” check box (checked) in
the “Site/Group Configuration” table, then you can select from the list of types of alarm
reports that you have created in the “Report Configuration” table above.
Read more in topic Editing a Site or Group

The “Report Configuration” table (1) displays an overview of all the types of reports
that are defined in the MultiSite Monitor application.

Each row in the table represents a report type.

For detailed description of how to configure the alarm reports, read the “More:” topics
below.

About the Content of the Reports

When the alarm report functionality for a site or group of sites is enabled, then
MultiSite Monitor does the following:

•When the site reports an alarm (system in alarm mode or with active alarms), then
MultiSite Monitor creates an alarm report log,
If the site is assigned with a type of report configured with 0 minutes delay, then
MultiSite Monitor sends an e-mail with the alarm report to the e-mail address(es)
assigned to the site

•If the site is assigned with a type of report configured with a delay, e.g. 1 hour, then
MultiSite Monitor continues for 1 hour adding to the alarm report log with all the
new alarms that the site reports, as well as when alarms are eventually reset.
After the delay (e.g. 1 hour), MultiSite Monitor sends an e-mail with the alarm
report to the e-mail address(es) assigned to the site

Notice that the MultiSite Monitor Report Service can only send e-mails with reports using a
valid, external third party SMTP server (Not included in MSM), e.g. your company’s e-
mail SMTP server.

WARNING:
To be able to send e-mails, MultiSite Monitor must be configured with the access data for
an external SMTP server, read topic Options.

It is advisable to use your local company e-mail server, or the e-mail server of the company
that provides you with Internet access.

TIPS:
— It is quite user-friendly to include in the report type name (in the Description column
(2)) the delay the report type is configured with, e.g. “Alarm Report – Delay 1 hour”

— It can be useful to configure a site group to send an e-mail with an alarm report when
any of the sites in the group have active alarms, instead of configuring each site with the
alarm report e-mail service

Options

You select menu option “Options…” to display information about:

•The installed MultiSite Monitor server hardware, software and MSM License status
(1)

•Where to access the MultiSite Monitor Online Help (4) (this guide)

•The external SMTP server configuration data used by MultiSite Monitor to send e-
mails with alarm reports (6)
In addition to display the mentioned information, you can do the following:

“License” Section

Enter and edit the MultiSite Monitor application’s serial number.

1. Click on the “Edit” button (3)

2. Click on the “MSM Serial” field (2)

and enter the MultiSite Monitor application’s serial number that you received from
Eltek when you bought your MSM license

3. Click on the “Submit” button (3)

to save the changes in the MSM server
“Online Help” Section

You can also change the web address where the MultiSite Monitor Online Help (this guide)
is located, e.g. if Eltek should change the web address for some reason.

1. Click on the “Address” field (4)

and enter the new web address where the MultiSite Monitor Online Help (this
guide) is located

2. Click on the “Submit” button (5)

to save the changes in the MSM server

“Report/SMTP Server Configuration” Section

Enter and edit the required fields (8) about an external SMTP server that MultiSite Monitor
can use to send e-mails with alarm reports to the e-mail addresses configured in the
MultiSite Monitor sites.

1. Click on the “Edit” button (7)

2. Click on the fields to edit them (8)

and enter the external SMTP server’s access data that you received from your IT
Dep. or from your Internet provider

3. Click on the “Submit” button (7)

to save the changes in the MSM server

Notice that the MultiSite Monitor Report Service can only send e-mails with reports using a
valid, external third party SMTP server (Not included in MSM), e.g. your company’s e-
mail SMTP server.

WARNING:
To be able to send e-mails with alarm reports – read topic, Reports -- MultiSite Monitor
must be configured with the access data for an external SMTP server.

It is advisable to use your local company e-mail server, or the e-mail server of the company
that provides you with Internet access.
Users’ Roles

To be able to use the MultiSite Monitor application, the MSM network administrator must
create user accounts in the MSM server, so that you can use the MSM webserver-based
GUI.

The administrator must assign specific roles to the user accounts, as shown below.

MultiSite Monitor’s Access Rights

User Account Roles
E-Mail Can only view alarms ranking, alarm details, alarm traps and Event
Log
User Can view, save and print out all information
Admin Can perform all tasks

Depending on the account’s role, the user logging in with the account will be able to access
more or less MultiSite Monitor functionality.

The E-Mail Role

When a user’s account is assigned with the E-Mail role, the user will only be able to:

•View the location of all sites in the world map

with their status and key parameters, and log in to the sites (if they know their log in
data)

•View, save and print out some statistical information

as the Alarms Ranking, Alarm Details, Alarm Traps and the Event Log.
(All other Statistical commands and the “System Config” tool with all its
commands are not available)

Notice:
When creating new sites, if you select to send an alarm report to a non-registered e-mail
address, then a new user account with the E-mail role is automatically created.
The User Role

When a user’s account is assigned with the User role, the user will be able to:

•View the location of all sites in the world map

with their status and key parameters, and log in to the sites (if they know their log in
data)

•View, save and print out all statistical information

(The “System Config” tool with all its commands is not available)

The Admin Role

When a user’s account is assigned with the Admin role, the user will be able to:

•View the location of all sites in the world map

with their status and key parameters, and log in to the sites

•View, save and print out all statistical information

(like the accounts with the User role)

•Configure the MultiSite Monitor application

with power sites, as well as administer MSM templates and user logging accounts,
etc.
Refer to the topics in the System Configuration View

•Set key performance indicators (KPI)

in the MSM sites’ templates.
Refer to topic Templates

Read also Log in Roles, Log in Accounts and Access Levels, in the FAQs part.
Frequently Asked Questions, FAQs
In this section you find answers to some of the most Frequently Asked Questions about
Eltek’s power systems.

Generic FAQs

WebPower FAQs

PowerSuite FAQs

MultiSite Monitor FAQs

How to Change Your MultiSite Monitor’s Log in Password

Functionality Overview
Functionality Description Online Help System, 350020.073, 1v9, 2015-05-11
Copyright

This section offers a more detailed description of the functionality that Eltek has
implemented in Smartpack2-, Smartpack-, Smartpack S- and Compack-based power supply
systems.

Select a topic, for detailed description of actual functions.

•About Power System Configuration
Overview of the types of user interfaces available to configure the power system,
and how the parameters and system functionality are organized and grouped

•Power System Functions

Explains general topics related to the power supply system

•Mains Functions
Describes functions related to the power system’s AC Mains input

•Generator Functions
Describes functions related to the power system’s AC Mains input, when supplied
by a generator or gen-set (engine-generator set)

•Rectifier Functions
Clarifies functionality related to the power system’s rectifiers

•Load Functions
Describes the functionality associated to the power system’s load

•Battery Functions
Gives explanation to topics associated to the power system’s battery bank

•Control System Functions

Clarifies the functionality of the control system -- the Smartpack2, the Smartpack
and the Compack controllers, and other type of control units

•Industrial Power Systems

Short description of industrial power systems, type of applications and system
diagrams, compared to telecom power systems

•Tutorials
A few How-to, step-by-step descriptions about commonly used procedures

About Power System Configuration

The Eltek power supply system’s functionality represents a vast set of functions,
characteristics or capabilities implemented in the hardware and software of the
controllers, control units and nodes connected to the system’s CAN bus.

You can customize your power system by configuring all these functions and
characteristics, either one by one or in a more automated manner, read topic
Configuration Files.

You can use following types of user interfaces to access the functions and parameters:
•The controllers’ front panel keypad
using software menus and submenu options

•A standard web browser

to access the Controller’s platform-independent interface, a Web-based User
Interface (CWUI) built-in the controllers.
Read also topics
Networking the Controller - Access Methods, and Power System Configuration &
Monitoring – Methods. The CWUI Online Help is also useful reading.

•The PowerSuite program

An application run on computers using MS Windows operating systems. The
PowerSuite Online Help is useful reading.

All the mentioned functions, characteristics and parameters are fully configurable, and are
organized in following system-oriented logical groups:

•Power System

•Mains

•Generator

•Rectifiers

•Battery

•Load

•Control System

Also, these functions, characteristics and parameters are presented in following task-
oriented logical groups:

1. System Status

2. System Configuration

3. Alarm Configuration

4. Commands
5. Logs and Reports

6. Statistics

7. Commissioning

8. Up/Download

Menu Options – Smartpack S & Smartpack2 Master Ctrl-s

The power systems’ functionality —in Smartpack S- and Smartpack2-based systems — is

also accessed via these controllers’ network of software menus and submenus, enabling
you to configure and control the whole power system.

The functionality is accessible at 3 different access levels: User, Service (password

protected) and Factory (Eltek’s service personnel only). Read more in topic Access Levels.

The Smartpack S (SP S) and Smartpack2 Master (SP2M) controller’s menu options are
grouped in these task-oriented logical groups, as described in the topics below.

System Status options

Configuration changes are not allowed at System Status level. To make changes you have
to access the System Configuration options, the Alarm Configuration options or similar.

This logical group presents the important system parameters, which indicate the status of
the power system, such as number of battery banks, voltage, current, temperatures, fuse
status, inputs and outputs status, and many similar parameters.

The presented parameters are organized in system-oriented groups: Power System, Mains,
Generator, Rectifier, etc.

Refer to these topics (Mains, Rectifiers, etc.) for more information about the System Status
parameters.

You can display the system status parameters using any available computer based GUI, or
from the controllers’ displays.

From the Controllers’ Front (SP2M & SP S)

You can display the following parameters, via the Smartpack S and Smartpack2 Master
controller’s front keys:
Available options in the controller’s submenu:

System Status > Mains

# Description Value Unit/Label Note

NoOfPhases 1

Mains Fail 0 Units

Mains Volt 1 -- Volt AC

Available options in the controller’s submenu:

System Status > Rectifiers

# Description Value Unit/Label Note

NoOfRectifiers 4

RectifierCurrent 0,0 Amp

RectifierError 1 Units

RectComm Error 1 Units

Rect Capacity 0 %

RectCurrent ShareErr 0 %

Rectifier Temp 0 Celsius

By pressing  the following (a deeper page in the same level) is displayed:

# SerialNo Status Curr Tmp VoltIn

1 Xxxx Err. 0,0 0 0

Available options in the controller’s submenu:

System Status > Load

# Description Value Unit/Label Note
NoOfLoadBanks 1

LoadCurrent 35,0 Amp

Status Fuse Norm.

Status LVLD Normal

By pressing  the following (a deeper page in the same level) is displayed:

# Description Value Unit/Label Note

LoadBank 1

Err

0,0

Available options in the controller’s submenu:

System Status > Battery

# Description Value Unit/Label Note

Battery Voltage 54,46 Vold DC

Battery Current -35,0 Amp

Battery Temp 29 Celsius

Battery Life Time 0 Days

Norm

LVBD

Fuse Norm

Battery Quality -- %

Battery Tot Cap 100 Ah

Battery Rem Cap 0 %

Battery Time Left 0 min

Delta String Curr 0 %

Battery Used Cap 100 %

By pressing  the following (a deeper page in the same level) is displayed:

# Description Value Unit/Label Note

Battery Bank1

Batt Volt bank 1 52,46 Volt DC

BattCurr bank 1 -35,0 Amp

Battery Fuse 1.1 Norm

Battery Fuse 1.2 Disab.

Battery Temp 1.1 29 Celsius

Battery Temp 1.2 0 Celsius

Battery Temp 1.3 27 Celsius

Battery Temp 1.4 27 Celsius

Battery Temp 1.5 28 Celsius

Battery Temp 1.6 27 Celsius

BatteryCurrent 1.1 -35,0 Amp

BatteryCurrent 1.2 0 Amp

Battery Monit 1

Err

0,0

deltaV 0,00

Available options in the controller’s submenu:

System Status > Inputs

# Description Status Group Note

Event

ProgInput 1.1 Disab. Major Alarm MajorAl

ProgInput 1.2 Disab. Major Alarm MajorAl

ProgInput 1.3 Disab. Major Alarm MajorAl

ProgInput 1.4 Disab. Major Alarm MajorAl

ProgInput 1.5 Disab. Major Alarm MajorAl

ProgInput 1.6 Disab. Major Alarm MajorAl

ProgInput 1.7 Disab. Major Alarm MajorAl

ProgInput 1.8 Disab. Major Alarm MajorAl

ProgInput 1.9 Disab. Major Alarm MajorAl

ProgInput 1.10 Disab. Major Alarm MajorAl

ProgInput 1.11 Disab. Major Alarm MajorAl

ProgInput 1.12 Disab. Major Alarm MajorAl

ProgInput 1.13 Disab. Major Alarm MajorAl

ProgInput 1.14 Disab. Major Alarm MajorAl

Available options in the controller’s submenu:

System Status > Outputs

# Alarm Group Status Output Note

Major Alarm Activated --

Minor Alarm Activated --

Mains Alarm Normal --

Alarm Group 04 Normal --

Alarm Group 05 Normal --

Alarm Group 17 Activated --

OutpBlocked Activated --

LVBD Normal --

LVLD1 Normal --

Available options in the controller’s submenu:

System Status > Control System

The display is divided in 2 areas, the upper one U is fast, the lower one L can be browsed.
# Description Value Unit Note
NoOfCtrlUnits 5

SP2 Basic CtrlUnitError 0 Units

SmartNode CtrlUnitError 0 Units

Battery Monitor CtrlUnitError 1 Units

Load Monitor CtrlUnitError 1 Units

I/O Unit CtrlUnitError 1 Units I/O Monitors

Mains Monitor CtrlUnitError 0 Units

(lower area L)

Battery Temp 1.1 29 Celsius

Battery Temp 1.2 0 Celsius

Battery Temp 1.3 27 Celsius

Battery Temp 1.4 29 Celsius

Battery Temp 1.5 0 Celsius

Battery Temp 1.6 27 Celsius

Available options in the controller’s submenu:

System Status > Generator

# Description Value Unit Note

Generator Fail Disab.

Generator activation Off

Discharge value [%] 000

Main Delay [min] 000

Charge Time [min] 000

Available options in the controller’s submenu:

System Status > SolarConv

# Description Value Unit Note
NoOfSolar Converters 0

Solar Current 0,0 Amp

Solar Charger Err 0 Units

Solar Comm Err 0 Units

Solar Capacity 0 %

Solar Symmetry Err 0 %

Solar Charger Temp 0 Celsius

By pressing  the following (a deeper page in the same level) is displayed:

# SerialNo Status Curr Tmp VoltIn

1 Xxxx Err. 0,0 0 0

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